CN114169960A

CN114169960A - Saas cloud-based e-commerce system, e-commerce data processing method, device and equipment

Info

Publication number: CN114169960A
Application number: CN202111383610.0A
Authority: CN
Inventors: 郭媛丽
Original assignee: Deyi Yanghang Enterprise Development Shanghai Co ltd
Current assignee: Deyi Yanghang Enterprise Development Shanghai Co ltd
Priority date: 2021-11-22
Filing date: 2021-11-22
Publication date: 2022-03-11

Abstract

The application discloses an e-commerce system based on saas cloud, an e-commerce data processing method, an e-commerce data processing device and an e-commerce data processing device. The system comprises: the system comprises a Saas cloud management platform, a store manager client, a consumer client, an ERP (enterprise resource planning) end and a cash register end, wherein the store manager client, the consumer client, the ERP end and the cash register end are respectively connected with the Saas cloud management platform; the store manager client is used for managing commodities, orders, members and sales data in branch stores subordinate to the electronic commerce enterprise; the consumer client is used for the consumer to select and purchase commodities on line; the Saas cloud management platform is used for storing personal information and purchasing history. The ERP end is used for managing commodities which are bought, sold and stored by the electronic commerce and enterprise; the cash register end is used for paying out cash under the line of the subordinative branch shop of the electronic commerce enterprise. The Saas cloud management platform can record personal information of a user and record purchasing history, so that commodities are actively recommended to the user according to the personal information and the purchasing history, the commodities are passively recommended to the user, and the utilization value of the user information is improved.

Description

Saas cloud-based e-commerce system, e-commerce data processing method, device and equipment

Technical Field

The application relates to the technical field of computers, in particular to an e-commerce system based on saas cloud, an e-commerce data processing method, an e-commerce data processing device and an e-commerce data processing device.

Background

In the current era, the materials are more and more abundant, and tens of millions of goods are sold on line and off line on various retail platforms, so that the lives of people are greatly enriched. In the e-commerce platform, customers such as seats generally visit, the transaction rate is low, and the e-commerce platform is easy to fall into a business predicament.

Disclosure of Invention

The application mainly aims to provide an e-commerce system, an e-commerce data processing method, an e-commerce data processing device and an e-commerce data processing device based on saas cloud, so as to solve the problems.

In order to achieve the above object, according to an aspect of the present application, there is provided a saas cloud-based e-commerce system, including:

the system comprises a Saas cloud management platform, a store manager client, a consumer client, an ERP (enterprise resource planning) end and a cash register end, wherein the store manager client, the consumer client, the ERP end and the cash register end are respectively connected with the Saas cloud management platform;

the store manager client is used for managing commodities, orders, members and sales data in branch stores subordinate to the electronic commerce enterprise;

the consumer client is used for the consumer to select and purchase commodities on line;

the Saas cloud management platform is used for storing personal information reserved by a user through a consumer client; after the payment is completed, recording the purchase history of the customer;

the ERP end is used for managing commodities which are bought, sold and stored by the electronic commerce and enterprise;

the cash register end is used for paying out cash under the line of the subordinative branch shop of the electronic commerce enterprise.

In one embodiment, the store owner client comprises: the system comprises a commodity module, a stock module, an order module, a member module, a logistics module and a data statistics module;

the commodity module is used for importing purchased commodities; setting the price of the commodity; maintaining a commodity file; setting a commodity bar code;

the inventory module is used for signing and warehousing newly-entered commodities; checking the commodities in batches; carrying out quality guarantee period reminding;

the order module is used for checking the order; returning goods;

the member module is used for checking members; summarizing member consumption;

the logistics module is used for carrying out distribution within a preset distance; docking with an express through an interface;

the data statistics module is used for carrying out turnover statistics; carrying out commodity hot sales statistics; counting the stock batches; and (5) carrying out cost profit statistics.

In one embodiment, a consumer client, comprises:

the shopping mall module is used for displaying the temporary commodities, the recommended commodities, the store commodities and the special area commodities;

the shopping cart module comprises a connecting shopping cart and a shopping cart in a shopping mall;

the payment module is used for making store payment or store payment; storing and displaying historical purchase payment historical information of a user;

the activity module is used for carrying out grouping and connecting activities;

and the user center module is used for storing personal information of the user, issuing an invoice, displaying cashback and order information.

In one embodiment, the ERP end comprises an inventory module;

the purchase-sale-stock module comprises: the purchasing submodule, the inventory submodule, the order submodule, the user submodule and the data center submodule are connected;

wherein, the purchasing submodule is used for managing the suppliers; managing the purchase order; financial payment; purchasing and warehousing;

the inventory submodule is used for managing inventory positions; warehousing the purchased commodities in batches; checking and allocating commodities;

the order sub-module is used for processing the order; analyzing the behavior of the user;

the user submodule is used for analyzing the behavior of the user; performing member management and stockholder management;

the data center is used for analyzing the information flow; sales reports; analyzing financial data; and (5) carrying out stream analysis.

In one embodiment, the Saas cloud management platform is further configured to return the entire amount to the store if the user consumes the store via the offline.

In one embodiment, the Saas cloud management platform is further configured to, if the user consumes through the online consumer client, return the online consumer to the online store according to a predetermined ratio.

In one embodiment, the Saas cloud management platform is further configured to actively push marketing commodity information to a consumption client of a target user according to user personal information and purchase history information, so as to attract customers to make a repeat purchase;

and hot commodities and cold commodities are determined, and the inventory cost of the cold commodities is reduced.

In a second aspect, the application further provides an e-commerce data processing method applied to a Saas cloud management platform, where the method includes:

storing personal information reserved by a user through a consumer client; after the payment is completed, recording the purchase history of the customer;

if the user goes off the store through the line for consumption, the full amount of cash is returned to the store;

if the user consumes through the online consumer client, the user returns to the online store according to the preset proportion;

actively pushing marketing commodity information to a consumption client of a target user according to the personal information and the purchase history information of the user, and attracting a customer to buy again;

In a third aspect, the present application provides an electronic device, comprising: at least one processor and at least one memory; the memory is to store one or more program instructions; the processor, configured to execute one or more program instructions, is configured to perform the following steps:

In a fourth aspect, the present application proposes a computer-readable storage medium having one or more program instructions embodied therein, the one or more program instructions being for performing the steps of:

In the embodiment of the application, the Saas cloud management platform can record personal information of a user and record purchasing history, so that commodities are actively recommended to the user according to the personal information and the purchasing history, a manual active calling mode can be adopted, related commodity information can be intelligently pushed to a customer client, the mode is changed from passive to active, and the utilization value of user information is improved. In the application, an online mode and an offline mode are considered, and the online shopping method is used for online shopping of commodities through the customer client and offline shopping of commodities through each branch shop. The electric commerce industry can set a plurality of branch shop shops, so that two modes of online and offline are adopted for commodity sales, sales channels are enlarged, and a user consumer can experience shops online and offline and can buy orders online and offline.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this application, serve to provide a further understanding of the application and to enable other features, objects, and advantages of the application to be more apparent. The drawings and their description illustrate the embodiments of the invention and do not limit it. In the drawings:

fig. 1 is a schematic structural diagram of an e-commerce system based on saas cloud according to an embodiment of the present application;

FIG. 2 is a schematic diagram of a store owner client according to an embodiment of the present application;

FIG. 3 is a schematic diagram of a consumer client according to an embodiment of the present application;

FIG. 4 is a schematic diagram of a purchase-sale-inventory module according to an embodiment of the application;

fig. 5 is an order flow according to an embodiment of the application.

Detailed Description

In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only partial embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It should be understood that the data so used may be interchanged under appropriate circumstances such that embodiments of the application described herein may be used. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

In this application, the terms "upper", "lower", "left", "right", "front", "rear", "top", "bottom", "inner", "outer", "middle", "vertical", "horizontal", "lateral", "longitudinal", and the like indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings. These terms are used primarily to better describe the invention and its embodiments and are not intended to limit the indicated devices, elements or components to a particular orientation or to be constructed and operated in a particular orientation.

Moreover, some of the above terms may be used to indicate other meanings besides the orientation or positional relationship, for example, the term "on" may also be used to indicate some kind of attachment or connection relationship in some cases. The specific meanings of these terms in the present invention can be understood by those skilled in the art as appropriate.

Furthermore, the terms "mounted," "disposed," "provided," "connected," and "sleeved" are to be construed broadly. For example, it may be a fixed connection, a removable connection, or a unitary construction; can be a mechanical connection, or an electrical connection; may be directly connected, or indirectly connected through intervening media, or may be in internal communication between two devices, elements or components. The specific meanings of the above terms in the present invention can be understood by those of ordinary skill in the art according to specific situations.

It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict. The present application will be described in detail below with reference to the embodiments with reference to the attached drawings.

The application provides an e-commerce system based on saas cloud, which is shown in the structural schematic diagram of the e-commerce system based on saas cloud in fig. 1; the system comprises:

the system comprises a Saas cloud management platform 11, a store manager client 12, a consumer client 13, an ERP end 14 and a cash register end 15, wherein the store manager client 12, the consumer client 13, the ERP end 14 and the cash register end 15 are respectively connected with the Saas cloud management platform 11.

The store manager client 12 is used for managing the commodities entering the store;

the consumer client 13 is used for the consumer to select and purchase commodities on line;

the Saas cloud management platform 11 is used for storing personal information reserved by a user through a consumer client 13; after the payment is completed, recording the purchase history of the customer;

the ERP end 14 is used for managing commodities which are bought, sold and stored by the electronic commerce and enterprise;

the cash register terminal 15 is used for offline cash register of branch shops subordinate to the electronic commerce and enterprise.

The system of the invention records the personal information of the user; and historical purchase records; a good basis can be laid for actively making a call to the user or actively pushing information.

The online shopping system has the advantages that the online mode and the offline mode are considered, and the online shopping can be carried out through the customer client side, and the offline shopping can also be carried out through each branch shop. The electric commerce industry can set a plurality of branch shop shops, so that two modes of online and offline are adopted for commodity sales, sales channels are enlarged, and a user consumer can experience shops online and offline and can buy orders online and offline.

For each offline branch store, the store manager manages the own store for convenience. In one embodiment, see FIG. 2 for a schematic diagram of a store owner's client; the store manager client comprises: the system comprises a commodity module, a stock module, an order module, a member module, a logistics module and a data statistics module;

the order module is used for checking the order; returning goods;

the member module is used for checking members; summarizing member consumption;

And performing digital management on purchase signing, daily operation of stores and the like.

Signing: and the shop owner performs selection purchase ordering in the cloud WeChat small program mall, and the order is automatically sent to a store for storage after delivery. And after the commodities arrive at the store, the store manager signs for confirming the quantity, and if the quantity is not correct, the store manager submits the quantity to the cloud for verification and checks the inventory quantity.

Commercial products: the self-picking commodity import is supported, and different experience prices and member prices are set.

Specifically, checking: the store keeper can regularly check the batch inventory and feed back the inventory shortage quantity and reason records to the cloud.

And (4) member: and managing the private flow of the store, and recording the private flow into the cloud after the customer consumes the private flow.

Shelf life: and the quality guarantee period reminding mechanism is used for generating reports periodically to store managers and promoting the activities of advance stocking or imminent promotion.

Order form: checking and returning management of store consumption orders.

And (4) distribution: and arranging distribution within three kilometers.

Reporting: store turnover, commodity sales, inventory data, and statistics.

In one embodiment, a consumer client, comprises:

See fig. 3 for a schematic diagram of the structure of the consumer client.

Illustratively, the consumer client is a WeChat applet. Of course, other applets, such as a pay-for-nothing applet, may be implemented.

Precipitation, conversion flux and after-sales. Precipitation of the flow rate: each customer can only pay through the small program when consuming, and the customer information is automatically recorded when the small program is authorized, and meanwhile, the flow retention is further improved by using the field of the online small program, and the pain point of flow waste is solved.

Shop purchasing: the store purchases goods of the Dejiyun, and the store manager can log in the small program and enter the special goods for the special area of the store to select and enter the goods. And (4) automatically warehousing after delivery, and making a receipt confirmation by a store keeper to finish purchasing and warehousing.

The user center: and providing information such as all order details, cash back amount, invoice issuing and the like generated by checking consumption and personal information maintenance for customers.

Flow conversion: the store customers can get off the store on line to experience consumption, and can also consume on the small program store, sales are returned to the store in a fixed proportion mode, and online income of the store is expanded.

In order to facilitate the purchase, sale and inventory management of the commodities of the whole company in the electronic commerce and enterprise, an ERP end is arranged,

in one embodiment, the ERP end comprises an inventory module; referring to FIG. 4, a schematic diagram of a purchase-sale-stock module is shown;

In one embodiment, the system further comprises a cash register end, wherein the cash register end is connected with a customer, and mainly used for purchasing the commodity and connecting the customer.

In one embodiment, with respect to order management in the ERP side, see the order flow illustrated in FIG. 5;

the method comprises the following steps: starting order processing; checking the order; judging whether to cancel the order; releasing the stock if the order is determined to be cancelled; if the purchase order exists, the purchase order is cancelled, and if the express order exists, the express order is cancelled; if the order is not cancelled, the goods are distributed; the goods to be issued are not checked and purchased; picking up goods from picked goods; judging whether the stock is enough; if not, returning goods; if so, packaging; generating an express bill; pasting an express bill, weighing and delivering goods; and (6) ending.

The application provides professional software as a service (SaaS) convenience store operation solution software, the core function is to provide convenient and efficient industrial chain Internet service for convenience store merchants, and cloud service requirements of the convenience store merchants such as cash register, member, marketing and supply chain purchasing are met. The Deji cloud saas product comprises dozens of modules such as a cashier, a WeChat small program mall, cloud members and member fission cashback, the front end of the Deji cloud saas product is a service provided by a convenience store merchant for consumers, and the rear end of the Deji cloud saas product comprises modules such as purchase, sale and stock, supply chain purchasing, logistics distribution and the like, and provides one-stop comprehensive services such as a communication take-out platform, a butt supply chain platform and the like.

And at the ERP end, the management of the supply chain is realized. Enterprises may set up their own warehouses: in the east China warehouse (Shanghai), the North China warehouse (Tianjin) and the China warehouse (Hubei), more warehouses can be gradually established in the future according to the development of business, the warehouses are independently operated, and the link circulation of goods is optimized.

And (3) foreign procurement: and (4) selecting overseas hot-market goods for returning to the country for warehousing by resident purchasing representatives in Australia, America, Europe and southeast Asia.

Domestic purchase: and the domestic online reds and the explosive money are strictly selected to be put in storage or cooperate in a generation mode.

It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowcharts, in some cases, the steps illustrated or described may be performed in an order different than presented herein.

In a third aspect, the present application provides an electronic device, where the electronic device is located on a Saas cloud management platform. The electronic device includes: at least one processor and at least one memory; the memory is to store one or more program instructions; the processor, configured to execute one or more program instructions, is configured to perform the following steps:

In a fourth aspect, the present application provides a computer-readable storage medium located on a Saas cloud management platform. A computer readable storage medium having embodied therein one or more program instructions for performing the steps of:

The various methods, steps and logic blocks disclosed in the embodiments of the present invention may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present invention may be directly implemented by a hardware decoding processor, or implemented by a combination of hardware and software modules in the decoding processor. The software module may be located in ram, flash memory, rom, prom, or eprom, registers, etc. storage media as is well known in the art. The processor reads the information in the storage medium and completes the steps of the method in combination with the hardware.

The storage medium may be a memory, for example, which may be volatile memory or nonvolatile memory, or which may include both volatile and nonvolatile memory.

The nonvolatile Memory may be a Read-Only Memory (ROM), a Programmable ROM (PROM), an Erasable PROM (EPROM), an Electrically Erasable PROM (EEPROM), or a flash Memory.

The volatile Memory may be a Random Access Memory (RAM) which serves as an external cache. By way of example and not limitation, many forms of RAM are available, such as Static Random Access Memory (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), SLDRAM (SLDRAM), and Direct Rambus RAM (DRRAM).

The storage media described in connection with the embodiments of the invention are intended to comprise, without being limited to, these and any other suitable types of memory.

Those skilled in the art will appreciate that the functionality described in the present invention may be implemented in a combination of hardware and software in one or more of the examples described above. When software is applied, the corresponding functionality may be stored on or transmitted over as one or more instructions or code on a computer-readable medium. Computer-readable media includes both computer storage media and communication media including any medium that facilitates transfer of a computer program from one place to another. A storage media may be any available media that can be accessed by a general purpose or special purpose computer.

It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and they may alternatively be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, or fabricated separately as individual integrated circuit modules, or fabricated as a single integrated circuit module from multiple modules or steps. Thus, the present invention is not limited to any specific combination of hardware and software.

The above description is only a preferred embodiment of the present application and is not intended to limit the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims

1. An e-commerce system based on saas cloud, comprising:

2. The e-commerce system of claim 1,

the store manager client comprises: the system comprises a commodity module, a stock module, an order module, a member module, a logistics module and a data statistics module;

the order module is used for checking the order; returning goods;

the member module is used for checking members; summarizing member consumption;

3. The e-commerce system of claim 1,

a consumer client, comprising:

4. The e-commerce system of claim 1,

the Saas cloud management platform comprises a purchase, sale and storage module;

5. The e-commerce system of claim 1, wherein the Saas cloud management platform is further configured to return the full amount to the store if the user consumes the store off-line.

6. The e-commerce system of claim 1, wherein the Saas cloud management platform is further configured to,

and if the user consumes through the online consumer client, returning to an online store according to a preset proportion.

7. The e-commerce system of claim 1, wherein the Saas cloud management platform is further configured to,

8. The e-commerce data processing method is applied to a Saas cloud management platform, and comprises the following steps:

9. An electronic device, comprising: at least one processor and at least one memory; the memory is to store one or more program instructions; the processor, configured to execute one or more program instructions to perform the method of claim 8.

10. A computer readable storage medium having one or more program instructions embodied therein for performing the method of claim 8.