CN112967111A - Online sales system of store - Google Patents
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- CN112967111A CN112967111A CN202110305948.8A CN202110305948A CN112967111A CN 112967111 A CN112967111 A CN 112967111A CN 202110305948 A CN202110305948 A CN 202110305948A CN 112967111 A CN112967111 A CN 112967111A
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- 238000012545 processing Methods 0.000 claims abstract description 34
- 238000000034 method Methods 0.000 claims description 8
- 238000012986 modification Methods 0.000 claims description 7
- 230000004048 modification Effects 0.000 claims description 7
- 230000008569 process Effects 0.000 claims description 7
- 230000002452 interceptive effect Effects 0.000 claims description 6
- 238000004891 communication Methods 0.000 claims description 3
- 230000007812 deficiency Effects 0.000 claims description 3
- 238000012544 monitoring process Methods 0.000 claims description 3
- 230000008859 change Effects 0.000 abstract description 5
- 230000000694 effects Effects 0.000 description 10
- 238000013475 authorization Methods 0.000 description 4
- 238000001514 detection method Methods 0.000 description 4
- 230000003993 interaction Effects 0.000 description 4
- 238000011156 evaluation Methods 0.000 description 3
- 230000006399 behavior Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000008014 freezing Effects 0.000 description 1
- 238000007710 freezing Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/22—Payment schemes or models
- G06Q20/24—Credit schemes, i.e. "pay after"
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- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0283—Price estimation or determination
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The invention belongs to the technical field of electronic commerce, in particular to an online store sale system which comprises at least one customer purchase terminal, a customer browsing terminal, a store system terminal, a store product management module, an order transaction module, a second-hand commodity consignment sale module, an after-sale processing center and a customer service processing module, wherein the after-sale processing center is used for processing the after-sale requirements of users; the store online sale system can comprehensively know and timely feed back the demand conditions of all customers for store products, is more sensitive to market change, and can meet the requirements of the customers by coordinating and adjusting goods through a plurality of stores when orders of customer groups are concentrated, so that the customers are prevented from being lost; meanwhile, when the fund of the customer is insufficient, the commodity can be purchased in a new-to-old mode, so that the fund pressure of the customer is reduced, and the environment is protected; the platform end can carry out data statistics and analysis according to the commodity transaction condition of the store, and help the store to stock in advance so as to deal with the rapid order processing.
Description
Technical Field
The invention belongs to the technical field of electronic commerce, and particularly relates to an online sales system for stores.
Background
The electronic commerce refers to the commerce activity which takes the information network technology as a means and takes commodity exchange as a center; the method can also be understood as the transaction activities and related service activities performed in an electronic transaction mode on the Internet, an intranet and a value-added network, and is electronization, networking and informatization of each link of the traditional commercial activities; the commercial behaviors using the internet as a medium all belong to the category of electronic commerce.
Electronic commerce generally refers to a novel business operation mode in which, in wide commercial and trade activities worldwide, in an internet environment open on the internet, buyers and sellers conduct various commercial and trade activities without conspiracy based on a client/server application mode, and consumer online shopping, online transactions and online electronic payments among merchants, and various commercial activities, transaction activities, financial activities, and related comprehensive service activities are realized. Governments, scholars and enterprises in various countries and industries provide different definitions according to the positions of the persons and the angles and degrees of participation in electronic commerce, and the electronic commerce is divided into the following parts: ABC, B2B, B2C, C2C, B2M, M2C, B2A (i.e., B2G), C2A (i.e., C2G), O2O, and the like.
At present, the direct combination of online stores and electronic commerce is less, most of the transactions adopt the traditional transaction means, most of the transaction means are that customers go to stores, the stores are arranged to be sold by personnel, and customers more want to make orders in an online mode; the customer knows the use condition of the product of the company usually by oral understanding of the salesperson, generally only can roughly know a single product, can not comprehensively know the current market situation and can not feed back in time, and the change of the market is not sharp enough; when the sales volume of a certain product is greatly increased due to a lot of customers, the product cannot be sold in time because of the area of the store and the arrangement of service by replacing the product, and in the serious case, the evaluation is lost, so that the customers can question the service capability of the store, and the customers can lose the possibility of customers; therefore, it is necessary to improve the market acceptance of stores to avoid such a situation.
Disclosure of Invention
In order to solve the problems in the prior art, the invention provides an online store sale system which has the characteristics of convenience in use and wide application range.
In order to achieve the purpose, the invention provides the following technical scheme: the store online sale system comprises at least one customer purchase terminal, a customer browsing terminal, a store system terminal, a store product management module, an order transaction module, a second-hand commodity consignment sale module, an after-sales processing center and a customer service processing module, wherein the customer purchase terminal is used for a user to access a merchant selection list;
the client browsing terminal is used for displaying the inventory, product introduction, product pictures, rights and interests and parameters of products of each store at the client;
the store system terminal is used for processing store product information and transaction information of a user;
the store product management module is used for constructing a commodity list by merchants, uploading commodity information, modifying the commodity information and checking the commodity access quantity, and is also used for monitoring the stock of commodities and uploading data to a store system terminal;
the order transaction module is used for the user to select commodities in a classified mode to purchase on line to generate an order;
the second-hand commodity consignment module is used for the user to consign second-hand commodities and feeds back the second-hand commodities to the user in a new commodity replacing mode;
the customer service processing module is used for communicating with a user, processing order information, receiving an after-sale request of the user and feeding back the after-sale request of the user to an after-sale processing center;
the after-sale processing center is used for processing the after-sale requirements of the users and feeding back the processing results to the customer service processing module.
As a preferred technical scheme of the invention, the system also comprises a database module, wherein the database module is used for storing the parameter information of the commodities.
As a preferred technical scheme of the invention, the system also comprises an interactive retrieval module, wherein the interactive retrieval module is used for a user to select/input commodity keyword information and displaying commodity information.
The invention also comprises a login and registration module, an order query module, an order modification module and a feedback module.
As a preferred technical solution of the present invention, the login and registration module is used for a user to register an account and login, the order query module is used for a user to query an order that has been placed, the order modification module is used for a user to change error information within a certain time after placing an order, the feedback module is used for a user to feed back deficiencies in the use process, and the feedback information is uploaded to the customer service processing module.
As a preferred technical scheme of the invention, the system also comprises a customer interaction module, wherein the customer interaction module is set up between the customer service processing module and the user and is used for communication between the user and a merchant in a transaction process.
As a preferred technical solution of the present invention, the system further comprises an order processing center, wherein the order processing center is used for processing orders and delivering the goods to a logistics company to realize logistics consignment.
As a preferred technical solution of the present invention, the system further comprises a logistics inquiry module, wherein the logistics inquiry module is used for a user to inquire and track logistics information.
The payment module is used for the user to pay the amount of the commodity on line for ordering the commodity, and is also used for the payment of the head payment and the tail payment of the second-hand commodity.
The system comprises a store system terminal, a store product management module, an out-of-stock alarm module and a back-up alarm module, wherein the store system terminal is connected with the back-up alarm module, the back-up alarm module is connected with the back-up alarm module, and the back-up alarm module is connected with the store system terminal.
Compared with the prior art, the invention has the beneficial effects that: the store online sale system can comprehensively know and timely feed back the demand conditions of all customers for store products, is more sensitive to market change, and can meet the requirements of the customers by coordinating and adjusting goods through a plurality of stores when orders of customer groups are concentrated, so that the customers are prevented from being lost; meanwhile, when the fund of the customer is insufficient, the commodity can be purchased in a new-to-old mode, so that the fund pressure of the customer is reduced, and the environment is protected; the platform end can carry out data statistics and analysis according to the commodity transaction condition of the store, and help the store to stock in advance so as to deal with the rapid order processing.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention.
In the drawings:
FIG. 1 is a flowchart of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, the present invention provides the following technical solutions: the store online sale system comprises at least one customer purchase terminal, a customer browsing terminal, a store system terminal, a store product management module, an order transaction module, a second-hand commodity consignment sale module, an after-sales processing center and a customer service processing module, wherein the customer purchase terminal is used for a user to access a merchant selection list;
the client browsing terminal is used for displaying the inventory, product introduction, product pictures, rights and interests and parameters of the products of each store at the client;
the store system terminal is used for processing store product information and transaction information of the user;
the store product management module is used for constructing a commodity list by merchants, uploading commodity information, modifying the commodity information and checking the commodity access quantity, and is also used for monitoring the inventory of commodities and uploading data to a store system terminal;
the order transaction module is used for the user to select commodities in a classified mode to purchase on line and generate an order;
the second-hand commodity consignment module is used for the user to consign the second-hand commodity and feeding back the second-hand commodity to the user in a new commodity replacing mode;
the customer service processing module is used for communicating with the user, processing order information, receiving an after-sale request of the user and feeding back the after-sale request of the user to the after-sale processing center;
the after-sale processing center is used for processing the after-sale requirements of the users and feeding back the processing results to the customer service processing module.
Specifically, in this embodiment, the system further includes a database module, and the database module is used for storing parameter information of the commodity.
Specifically, the embodiment further comprises an interactive retrieval module, wherein the interactive retrieval module is used for a user to select/input commodity keyword information and displaying commodity information.
Specifically, in this embodiment, the system further includes a login and registration module, an order query module, an order modification module, and a feedback module.
Specifically, in this embodiment, the login and registration module is used for the user to register an account and login, the order query module is used for the user to query an order that has been placed, the order modification module is used for the user to change error information within a certain time after placing the order, the feedback module is used for the user to feed back deficiencies in the use process, and the feedback information is uploaded to the customer service processing module.
Specifically, in this embodiment, the system further includes a customer interaction module, and the customer interaction module is set up between the customer service processing module and the user, and is used for communication between the user and the merchant in the transaction process.
Specifically, in this embodiment, the system further includes an order processing center, where the order processing center is configured to process an order and deliver the commodity to a logistics company to realize logistics consignment.
Specifically, in this embodiment, the system further includes a logistics query module, and the logistics query module is used for a user to query and track logistics information.
Specifically, in this embodiment, the system further includes a payment module, where the payment module is used for a user to pay the amount of the commodity online for ordering the commodity, and the payment module is also used for payment of a first payment and a last payment of the second-hand commodity.
Specifically, in this embodiment, the system further comprises an out-of-stock alarm module, the out-of-stock alarm module is built between the store system terminal and the store product management module, and when the stock of the products is below a preset threshold value or the order quantity of the products in a certain time is greater than the preset threshold value, the out-of-stock alarm module transmits alarm information to the store system terminal for timely replenishment to the store.
The store system terminal is a platform terminal, after an agreement is signed between a store merchant and the platform terminal, the store merchant can open a store in the platform, a user can pay for an order on line and the order is distributed by the merchant, and the user can carry out self-service when arriving at the store after the order is issued by the user.
Such as for exchanging old electronic products for new electronic products, the user selects a model, pays a first payment, and manually inputs information of the old electronic products after retrieving the electronic products available for exchanging old electronic products for new electronic products, estimating the price of the old electronic product, freezing the tail amount of the new electronic product after deducting the estimated price by a user in a pre-authorization mode, delivering the new electronic product after receiving the first money by a store, performing quality control detection on the received old electronic product by the store, when the detected price is equal to the pre-estimated price of the old electronic product, i.e. completing the transaction, unfreezing the pre-authorization of the user, deducting the corresponding pre-authorization when the detection price is less than the pre-evaluation value of the old electronic product, and when the detection price is more than the pre-evaluation value of the old electronic product, and (4) supplementing and recovering the difference price for the user, and in addition, under the condition that the detection price is equal to the pre-estimated price of the old electronic product, directly transferring the pre-authorization to payment, and paying the amount of the tail money to the store by the user.
Finally, it should be noted that: although the present invention has been described in detail with reference to the foregoing embodiments, it will be apparent to those skilled in the art that changes may be made in the embodiments and/or equivalents thereof without departing from the spirit and scope of the invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. Store on-line sales system, its characterized in that: comprises at least one customer purchasing terminal, a customer browsing terminal, a store system terminal, a store product management module, an order transaction module, a second-hand commodity consignment selling module, an after-sale processing center and a customer service processing module,
the customer purchasing terminal is used for a user to access the merchant selection list;
the client browsing terminal is used for displaying the inventory, product introduction, product pictures, rights and interests and parameters of products of each store at the client;
the store system terminal is used for processing store product information and transaction information of a user;
the store product management module is used for constructing a commodity list by merchants, uploading commodity information, modifying the commodity information and checking the commodity access quantity, and is also used for monitoring the stock of commodities and uploading data to a store system terminal;
the order transaction module is used for the user to select commodities in a classified mode to purchase on line to generate an order;
the second-hand commodity consignment module is used for the user to consign second-hand commodities and feeds back the second-hand commodities to the user in a new commodity replacing mode;
the customer service processing module is used for communicating with a user, processing order information, receiving an after-sale request of the user and feeding back the after-sale request of the user to an after-sale processing center;
the after-sale processing center is used for processing the after-sale requirements of the users and feeding back the processing results to the customer service processing module.
2. The store online sales system of claim 1, wherein: the commodity parameter information storage system further comprises a database module, wherein the database module is used for storing the parameter information of commodities.
3. The store online sales system of claim 1, wherein: the system also comprises an interactive retrieval module, wherein the interactive retrieval module is used for a user to select/input commodity keyword information and displaying commodity information.
4. The store online sales system of claim 1, wherein: the system also comprises a login and registration module, an order query module, an order modification module and a feedback module.
5. The store online sales system of claim 4, wherein: the login and registration module is used for registering an account number and logging in by a user, the order inquiry module is used for inquiring an order which is placed by the user, the order modification module is used for modifying error information within a certain time after the order is placed by the user, the feedback module is used for feeding back the deficiency of the user in the using process, and the feedback information is uploaded to the customer service processing module.
6. The store online sales system of claim 1, wherein: the customer service processing module is arranged between the customer service processing module and the user, and is used for communication between the user and a merchant in a transaction process.
7. The store online sales system of claim 1, wherein: the order processing center is used for processing orders and delivering commodities to the logistics company to realize logistics consignment.
8. The store online sales system of claim 1, wherein: the system also comprises a logistics inquiry module, wherein the logistics inquiry module is used for inquiring the tracking logistics information by a user.
9. The store online sales system of claim 1, wherein: the payment module is used for paying the amount of the commodities for ordering the commodities on line by a user, and is also used for paying the first payment and the last payment of second-hand commodities.
10. The store online sales system of claim 1, wherein: still include the alarm module that lacks the goods, the alarm module that lacks the goods is built between store system terminal and store product management module, and the stock amount of product is at the bottom of preset's threshold value, perhaps when the order volume of product in a certain period is greater than preset's threshold value, conveys alarm information to store system terminal by the alarm module that lacks the goods for in time mend the goods to the store.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110305948.8A CN112967111A (en) | 2021-03-23 | 2021-03-23 | Online sales system of store |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110305948.8A CN112967111A (en) | 2021-03-23 | 2021-03-23 | Online sales system of store |
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| CN112967111A true CN112967111A (en) | 2021-06-15 |
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| CN202110305948.8A Pending CN112967111A (en) | 2021-03-23 | 2021-03-23 | Online sales system of store |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113344670A (en) * | 2021-06-22 | 2021-09-03 | 郑州信源信息技术股份有限公司 | Purchasing platform |
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| CN107239985A (en) * | 2017-04-14 | 2017-10-10 | 盐城工学院 | A kind of electronic commerce network sales service platform |
| CN107507071A (en) * | 2017-09-06 | 2017-12-22 | 合肥蓝胖子科技有限公司 | Store type ecommerce marketing system |
| CN109509067A (en) * | 2018-11-21 | 2019-03-22 | 广州市昊鑫计算机科技有限公司 | A kind of retail shop management system based on Internet of Things |
| CN109784715A (en) * | 2019-01-11 | 2019-05-21 | 北京志广富庶农产品有限公司 | Shops's management system |
| CN110610247A (en) * | 2019-08-16 | 2019-12-24 | 江苏苏宁物流有限公司 | Service data processing method and device |
-
2021
- 2021-03-23 CN CN202110305948.8A patent/CN112967111A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107239985A (en) * | 2017-04-14 | 2017-10-10 | 盐城工学院 | A kind of electronic commerce network sales service platform |
| CN107507071A (en) * | 2017-09-06 | 2017-12-22 | 合肥蓝胖子科技有限公司 | Store type ecommerce marketing system |
| CN109509067A (en) * | 2018-11-21 | 2019-03-22 | 广州市昊鑫计算机科技有限公司 | A kind of retail shop management system based on Internet of Things |
| CN109784715A (en) * | 2019-01-11 | 2019-05-21 | 北京志广富庶农产品有限公司 | Shops's management system |
| CN110610247A (en) * | 2019-08-16 | 2019-12-24 | 江苏苏宁物流有限公司 | Service data processing method and device |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113344670A (en) * | 2021-06-22 | 2021-09-03 | 郑州信源信息技术股份有限公司 | Purchasing platform |
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Application publication date: 20210615 |