CN113823422A - Online intelligent medical seeking method, mobile terminal and system - Google Patents
Online intelligent medical seeking method, mobile terminal and system Download PDFInfo
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Abstract
The invention belongs to the technical field of intelligent medical treatment, and provides an on-line intelligent medical treatment method, a mobile terminal and a system, which comprise: requesting to retrieve historical clinic record information of a user from a data interaction center based on a starting instruction received by a user side, wherein the historical clinic record information comprises a historical clinic state; when the historical diagnosis state is a diagnosis uncompleted state, displaying a corresponding diagnosis task flow and guiding the user to complete the diagnosis; and when the historical diagnosis state is a diagnosis completed state, recommending to reserve doctor resources and guiding the user to complete online re-diagnosis. The invention guides the user to complete diagnosis and treatment step by step in a task flow mode, and simplifies the complexity of the diagnosis and treatment process.
Description
Technical Field
The invention relates to the technical field of intelligent medical treatment, in particular to an online intelligent medical treatment method, a mobile terminal and a system.
Background
In order to seek medical advice, a patient needs to go to a hospital for registration first, the number of patients is large, medical resources are limited, the complexity of registration and the process of waiting for visiting after registration are long, and the pain of the patient suffering from the disease is aggravated.
In the existing medical registration system, in order to reduce the negative effects brought by registration, most of the reservation registration waiting services are opened, and patients realize online reservation registration on the internet through an intelligent mobile terminal and a computer, so that the convenient experience is brought to the patients for waiting and seeing the doctor.
However, the online visiting system in the period of the hospital epidemic has the following problems: the core function is not outstanding, the outpatient service is realized, and the internet is confused; the medical treatment progress is unclear, and the processes of registration, reception of a doctor, prescription payment and delivery and signing are complex, so that the medical treatment of a user is inconvenient.
Disclosure of Invention
The invention provides an online intelligent medical seeking method, a mobile terminal and a system, which solve the problems in the prior art.
The technical scheme provided by the invention is as follows:
in one aspect, the invention provides an online intelligent medical seeking method, which comprises the following steps:
requesting to retrieve historical clinic record information of a user from a data interaction center based on a starting instruction received by a user side, wherein the historical clinic record information comprises a historical clinic state;
when the historical diagnosis state is a diagnosis uncompleted state, displaying a corresponding diagnosis task flow and guiding the user to complete the diagnosis;
and when the historical diagnosis state is a diagnosis completed state, recommending to reserve doctor resources and guiding the user to complete online re-diagnosis.
Further preferably, when the historical visit status is a visit uncompleted status, displaying a corresponding visit task flow and guiding the user to complete the visit includes:
integrating corresponding clinic task flows based on the clinic uncompleted state and the process information; the diagnosis uncompleted state comprises appointment making, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking.
Further preferably, the corresponding clinic task flow is integrated based on the clinic uncompleted state and the flow information; the incomplete diagnosis state comprises appointment, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking, and comprises the following steps:
when the diagnosis uncompleted state is confirmed to be the appointment through the user side, appointment information is displayed, and the appointment information is appointment department, appointment doctor and illness state description information;
after the user finishes the appointment, displaying a task to be registered based on the appointment department and the appointment doctor and guiding the user to register; or; recommending registration options based on the disease condition description information and guiding the user to register;
and after receiving the completion signal of the registration task, the user side displays the registered information and pushes the waiting task.
Further preferably, the corresponding clinic task flow is integrated based on the clinic uncompleted state and the flow information; the uncompleted seeing a doctor state includes reservation, waiting to register, registered, waiting for a doctor, order payment and progress tracking, and also includes:
when the user enters a waiting task, calculating and displaying queuing information based on the registration number of the hospital terminal;
monitoring the queuing information of the user in real time by using the user side, determining that the user completes the waiting task when the queuing information of the user is 0, and guiding the user to enter an on-line diagnosis;
after the user side receives the on-line diagnosis completion signal, calling medical advice prescription information prescribed by the hospital terminal from the data interaction center, and displaying an order payment task based on the medical advice prescription information to guide the user to carry out order payment;
and when the user finishes the order payment, displaying order distribution information.
Further preferably, after the on-line visit completion signal is received through the user side, the method further includes the steps of calling medical order prescription information provided by the hospital terminal, and displaying an order payment task based on the medical order prescription information, so as to guide the user to make order payment:
after medical advice prescription information of a hospital section is received, auditing the medical advice prescription information;
and transmitting and storing the approved medical advice prescription information into the data service center.
Further preferably, the method further comprises the following steps:
acquiring a follow-up prescription dispensing instruction of a user to call medicine information corresponding to the medical advice prescription information;
and generating an order payment task based on the medicine information, and guiding the user to complete a follow-up prescription dispensing task and the order payment task.
Further preferably, when the historical visit state is a visit completed state, recommending to reserve doctor resources and guiding the user to complete an online follow-up visit, the method includes:
generating department information, doctor information and review time information to be recommended based on the historical visit record information of the user;
and when a re-diagnosis instruction of the user is received, calling and integrating the department information to be recommended, the doctor information and the re-diagnosis time information to a re-diagnosis task flow, and guiding the user to carry out online re-diagnosis through the re-diagnosis task flow.
A mobile terminal is applied to the online intelligent medical seeking method and comprises the following steps:
the retrieval module is used for requesting the retrieval of the historical diagnosis state of the user from the data interaction center based on the opening instruction received by the user side;
the guiding module is used for displaying a corresponding clinic task flow and guiding the user to finish the clinic when the historical clinic state is a clinic uncompleted state;
and the recommending module is used for recommending reserved doctor resources and guiding the user to complete online re-diagnosis when the historical diagnosis state is a diagnosis completed state.
An online intelligent hospitalizing system, comprising: the mobile terminal, the data interaction center and the hospital end are arranged;
the mobile terminal is used for calling historical clinic record information of the user from the data interaction center, integrating a clinic task flow or a re-clinic task flow based on the historical clinic record information, and guiding the user to carry out on-line clinic or on-line re-clinic;
the data interaction center is used for storing historical clinic record information of the user;
and the hospital end is used for assisting the user to complete the online diagnosis and the online re-diagnosis.
Further preferably, the data interaction center includes:
and the service servers are connected with the mobile terminals in a one-to-one correspondence manner and are connected with the database server.
The on-line intelligent medical seeking method, the mobile terminal and the system provided by the invention at least have the following beneficial effects:
1) the invention solves the common problems in the actual treatment of the patient, guides the user to complete treatment step by step in a task flow mode, strengthens the intelligent task flow of the service PUSH, and comprises the presentation and the guidance of various service states such as appointment registration, doctor room treatment, medical advice tracking and the like.
2) The core entrance is abstracted through the invention, and the medical access rate of the doctor-seeing is improved.
Drawings
The invention is described in further detail below with reference to the following figures and detailed description:
FIG. 1 is a schematic flow chart diagram illustrating one embodiment of an online intelligent medical method of the present invention;
FIG. 2 is a schematic diagram of one embodiment of an online intelligent medical facility of the present invention;
FIG. 3 is a schematic diagram of an embodiment of an online intelligent hospitalization system of the present invention.
Detailed Description
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
For the sake of simplicity, the drawings only schematically show the parts relevant to the present invention, and they do not represent the actual structure as a product. In addition, in order to make the drawings concise and understandable, components having the same structure or function in some of the drawings are only schematically illustrated or only labeled. In this document, "one" means not only "only one" but also a case of "more than one".
It should be further understood that the term "and/or" as used in this specification and the appended claims refers to and includes any and all possible combinations of one or more of the associated listed items.
In this context, it is to be understood that, unless otherwise explicitly stated or limited, the terms "mounted," "connected," and "connected" are to be construed broadly, e.g., as meaning either a fixed connection, a removable connection, or an integral connection; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood in specific cases to those skilled in the art.
In addition, in the description of the present application, the terms "first", "second", and the like are used only for distinguishing the description, and are not intended to indicate or imply relative importance.
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following description will be made with reference to the accompanying drawings. It is obvious that the drawings in the following description are only some examples of the invention, and that for a person skilled in the art, other drawings and embodiments can be derived from them without inventive effort.
Example one
In one aspect, as shown in fig. 1, the present invention provides an embodiment of an online intelligent medical method, including the following steps:
s100, based on the starting instruction received by the user terminal, requesting the data interaction center to retrieve the historical clinic record information of the user, wherein the historical clinic record information comprises the historical clinic state.
Specifically, the user side comprises an intelligent terminal which can be used for on-line treatment, such as a mobile phone, a computer and a tablet personal computer. When the user side receives an opening instruction, namely the user opens the software of online diagnosis, a retrieval instruction to the data interaction center is triggered, historical diagnosis record information of the current user is retrieved based on the user ID, and the historical diagnosis record information closest to the opening time is selected from the historical diagnosis record information to serve as the basis of task flow integration.
In the embodiment, in order to solve the problem of medical information closure, a data storage technology is used for storing massive data information, an internet medical record module is developed in the system, and the internet medical record module is transmitted to a mobile phone terminal through network data, so that a patient can review and acquire a complete medical record and behavior information packet at any time.
In the embodiment, the historical clinic record information of the user is retrieved from the data interaction center based on the triggering of the user, the historical clinic state of the user is determined according to the time flow, and the task flow guiding the user to conduct clinic can be accurately integrated, so that the subsequent clinic process is facilitated.
S200, when the historical visiting state is a visiting uncompleted state, displaying a corresponding visiting task flow and guiding the user to complete the visiting.
Specifically, after the user opens the intelligent portal, the user requests the data interaction center to retrieve the historical treatment record of the current user, and if the ongoing treatment record exists, the corresponding task flow is displayed to guide the user to complete the treatment step by step according to the instruction.
S300, when the historical clinic visit state is a clinic visit completed state, recommending to reserve doctor resources and guiding the user to complete on-line doctor review.
Specifically, based on the above steps, if there is no ongoing medical record, the doctor resource can be selected to be reserved immediately, and online re-diagnosis can be completed according to the guidance.
In order to solve the problem of complex flow, the embodiment uses a network transmission technology, can perform data interaction with a hospital system in real time, and perform data interaction with the hospital system, so as to acquire the big data of the patient for the doctor in real time, track and position the information of the medical order, perform intelligent task guidance according to different state interfaces, and enable the patient to complete medical operation at a mobile terminal through the shortest interaction path.
Example two
The embodiment provides an embodiment of an online intelligent medical seeking method, which comprises the following steps:
s100, based on the starting instruction received by the user terminal, requesting the data interaction center to retrieve the historical clinic record information of the user, wherein the historical clinic record information comprises the historical clinic state.
Specifically, the user side comprises an intelligent terminal which can be used for on-line treatment, such as a mobile phone, a computer and a tablet personal computer. When the user side receives an opening instruction, namely the user opens the software of online diagnosis, a retrieval instruction to the data interaction center is triggered, historical diagnosis record information of the current user is retrieved based on the user ID, and the historical diagnosis record information closest to the opening time is selected from the historical diagnosis record information to serve as the basis of task flow integration.
In the embodiment, in order to solve the problem of medical information closure, a data storage technology is used for storing massive data information, an internet medical record module is developed in the system, and the internet medical record module is transmitted to a mobile phone terminal through network data, so that a patient can review and acquire a complete medical record and behavior information packet at any time.
In the embodiment, the historical clinic record information of the user is retrieved from the data interaction center based on the triggering of the user, the historical clinic state of the user is determined according to the time flow, and the task flow guiding the user to conduct clinic can be accurately integrated, so that the subsequent clinic process is facilitated.
Preferably, in step S200, when the historical visit status is a visit uncompleted status, displaying a corresponding visit task flow and guiding the user to complete the visit includes:
integrating corresponding clinic task flows based on the clinic uncompleted state and the process information; the diagnosis uncompleted state comprises appointment making, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking.
Integrating corresponding clinic task flows based on the clinic uncompleted state and the process information; the incomplete diagnosis state comprises appointment, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking, and comprises the following steps:
and when the diagnosis uncompleted state is confirmed to be the appointment through the user side, displaying appointment information, wherein the appointment information is appointment department information, appointment doctor information and disease condition description information.
After the user finishes the appointment, displaying a task to be registered based on the appointment department and the appointment doctor and guiding the user to register; or; recommending registration options based on the disease condition description information and guiding the user to register.
And after receiving the completion signal of the registration task, the user side displays the registered information and pushes the waiting task.
And when the user enters a waiting task, calculating and displaying queuing information based on the registration number of the hospital terminal.
And monitoring the queuing information of the user in real time by using the user side, determining that the user completes the waiting task when the queuing information of the user is 0, and guiding the user to enter an on-line diagnosis.
After the user side receives the on-line diagnosis completion signal, medical advice prescription information prescribed by the hospital terminal is called from the data interaction center, and an order payment task is displayed based on the medical advice prescription information so as to guide the user to carry out order payment.
And when the user finishes the order payment, displaying order distribution information.
Illustratively, the data is integrated into a treatment task flow according to the treatment record state and the flow strategy of the user, the task flow comprises a plurality of steps, and each step can operate corresponding options as follows:
reserving: the appointment details can be viewed, including information such as department, doctor, disease description, and the like.
Waiting for registration: indicating that a register is currently available and that a register payment function can be operated.
Registered: indicating that the registration is successful, the registration details can be checked.
In waiting for a diagnosis: the queue number can be checked when the patient waits for reception of a doctor.
Order payment: indicating that the prescription fee needs to be paid, a WeChat or Payment may be pulled.
And (3) progress tracking: indicating that logistics information may be viewed during drug delivery.
And (4) ending: indicating that the order is complete, the order details can be viewed.
Preferably, after the on-line visit completion signal is received through the user terminal, the method further includes the steps of calling medical order prescription information provided by the hospital terminal, and displaying an order payment task based on the medical order prescription information, so as to guide the user to make order payment:
after medical advice prescription information of a hospital section is received, auditing the medical advice prescription information; and transmitting and storing the approved medical advice prescription information into the data service center.
Specifically, the software for online medical treatment further comprises an order function. The doctor can provide medical advice prescriptions for current diagnosis and treatment, and CA login and party reviewing confirmation operations are required to be performed when the medical advice prescriptions are provided, so that compliance of the medical advice prescriptions is guaranteed. After receiving the prescription at the intelligent door user end, the user can check the prescription details and pay for the prescription, and then waits for the medicine to be delivered to home.
Preferably, the method further comprises the following steps: acquiring a follow-up prescription dispensing instruction of a user to call medicine information corresponding to the medical advice prescription information; and generating an order payment task based on the medicine information, and guiding the user to complete a follow-up prescription dispensing task and the order payment task.
Specifically, the software for online diagnosis also comprises a follow-up prescription dispensing function. Under the condition that a prescription exists, a user can use the follow-up prescription dispensing function on the intelligent portal, click the follow-up prescription dispensing function, select the medicine on the prescription at the last time, pay and wait for medicine distribution.
EXAMPLE III
The embodiment provides an embodiment of an online intelligent medical seeking method, which comprises the following steps:
s100, based on the starting instruction received by the user terminal, requesting the data interaction center to retrieve the historical clinic record information of the user, wherein the historical clinic record information comprises the historical clinic state.
Specifically, the user side comprises an intelligent terminal which can be used for on-line treatment, such as a mobile phone, a computer and a tablet personal computer. When the user side receives an opening instruction, namely the user opens the software of online diagnosis, a retrieval instruction to the data interaction center is triggered, historical diagnosis record information of the current user is retrieved based on the user ID, and the historical diagnosis record information closest to the opening time is selected from the historical diagnosis record information to serve as the basis of task flow integration.
In the embodiment, in order to solve the problem of medical information closure, a data storage technology is used for storing massive data information, an internet medical record module is developed in the system, and the internet medical record module is transmitted to a mobile phone terminal through network data, so that a patient can review and acquire a complete medical record and behavior information packet at any time.
In the embodiment, the historical clinic record information of the user is retrieved from the data interaction center based on the triggering of the user, the historical clinic state of the user is determined according to the time flow, and the task flow guiding the user to conduct clinic can be accurately integrated, so that the subsequent clinic process is facilitated.
Preferably, the step S300 of recommending to reserve doctor resources and guiding the user to complete an online review when the historical review state is a review completed state includes:
and generating department information, doctor information and review time information to be recommended based on the historical visit record information of the user.
And when a re-diagnosis instruction of the user is received, calling and integrating the department information to be recommended, the doctor information and the re-diagnosis time information to a re-diagnosis task flow, and guiding the user to carry out online re-diagnosis through the re-diagnosis task flow.
Specifically, when the user is in a state to be reviewed, review task flow is integrated based on historical review record information.
Illustratively, the data is integrated into a review task flow according to the visit record status and the flow strategy of the user, the task flow comprises a plurality of steps, and each step can operate corresponding options as follows:
reserving: the appointment details can be viewed, including information such as department, doctor, disease description, and the like.
Waiting for registration: indicating that a register is currently available and that a register payment function can be operated.
Registered: indicating that the registration is successful, the registration details can be checked.
In waiting for a diagnosis: the queue number can be checked when the patient waits for reception of a doctor.
Order payment: indicating that the prescription fee needs to be paid, a WeChat or Payment may be pulled.
And (3) progress tracking: indicating that logistics information may be viewed during drug delivery.
And (4) ending: indicating that the order is complete, the order details can be viewed.
In this embodiment, when the user is in a state of waiting for a follow-up visit, based on the historical doctor information, the historical department information and the historical disease description information of the user, recommended resources and a follow-up visit task flow which meet the user are screened and formulated for the user.
When recommending doctor resources for visiting, based on doctor resources of departments required by the hospital-side user during the re-visit, the historical doctor resources for visiting of the user are preferably recommended. When the user appoints to define the time of the follow-up visit, the idle time of the historical doctor resources is calculated. When the historical doctor resources for visiting have no idle time in the limited time, pushing the doctor resources of other needed departments for the user.
In the embodiment, a re-diagnosis strategy and a re-diagnosis task flow can be intelligently formulated for the user, and the user is guided to accurately and conveniently complete the on-line re-diagnosis.
Example four
Based on the foregoing embodiment, the same parts as those in the foregoing embodiment are not repeated in detail in this embodiment, and this embodiment provides a mobile terminal, as shown in fig. 2, applying the online intelligent medical method, including:
and the retrieval module 101 is configured to request the data interaction center to retrieve the historical visiting state of the user based on the opening instruction received by the user side.
And the visit module 102 is configured to display a corresponding visit task flow and guide the user to complete the visit when the historical visit status is a visit incomplete status.
And the review module 103 is configured to recommend appointment of doctor resources and guide the user to complete online review when the historical review state is a review completed state.
Specifically, the mobile terminal is an intelligent portal terminal, the intelligent portal terminal refers to a user use entrance, the user can open the intelligent portal in a WeChat public number, a Paobao living number, an applet and an APP, the user sends a service instruction to the data interaction center through a network request of an https protocol in the interactive operation of the intelligent portal, and finally receives data and renders the data on a webpage.
In the embodiment, the method and the system solve the common problems in the actual treatment of the patient, and guide the user to complete treatment step by step in a task flow mode.
In order to solve the problem of complex flow, the invention uses a network transmission technology, can perform data interaction with a hospital system in real time, acquire the big data of the patient for the doctor in real time, track and position the information of the medical order, perform intelligent task guidance according to different state interfaces, and enable the patient to complete the medical operation at a mobile terminal by the shortest interaction path.
In order to solve the problem of medical information sealing, the invention can store massive data information by using a data storage technology, an internet medical record module is developed in the system, and the internet medical record module is transmitted to a mobile phone terminal through network data, so that a patient can review and obtain a complete medical record and behavior information packet at any time.
Through the cooperation of the online service and the offline service, the complex service flow is simplified by utilizing the characteristics of the mobile equipment, so that a user can see a doctor by opening a mobile phone and can receive a medicine by a doctor after a home visit.
The invention supports the operation on WeChat, Paibao, applet and APP, and supports the touch of the user in a template message and short message notification mode, so that the user can master the diagnosis and treatment dynamic state in real time, and the diagnosis and treatment experience of the user is greatly simplified.
EXAMPLE five
Based on the foregoing embodiment, the same parts as those in the foregoing embodiment are not repeated in detail in this embodiment, and this embodiment provides an online intelligent medical system, including: the mobile terminal, the data interaction center and the hospital end are arranged;
the mobile terminal is used for calling historical clinic record information of the user from the data interaction center, integrating a clinic task flow or a re-clinic task flow based on the historical clinic record information, and guiding the user to carry out on-line clinic or on-line re-clinic.
And the data interaction center is used for storing the historical clinic record information of the user.
Specifically, the data interaction center is responsible for processing a network request sent by the intelligent portal, searching required data in the database through a corresponding instruction, integrating the data into a task flow through a formulated service flow, desensitizing sensitive information Hash in the integration, and finally returning the desensitized sensitive information Hash to the intelligent portal.
And the hospital end is used for assisting the user to complete the online diagnosis and the online re-diagnosis.
Preferably, the data interaction center includes:
and the service servers are connected with the mobile terminals in a one-to-one correspondence manner and are connected with the database server.
Illustratively, as shown in fig. 3, the present invention adopts a server cluster scheme, which includes 6 service servers (two of which are hot standby servers), 2 database servers and 1 cache server, which are provided by the present invention, for storing data, and uses a Nginx load balancing policy to uniformly distribute network requests to each service server, thereby ensuring the throughput and stability of the system.
The data interaction center is developed based on C # language, interface service is provided by adopting a WebApi framework, network data transmission is carried out by using an https protocol, and SqlServer and Redis are adopted for data storage. The intelligent door client is developed by using JavaScript and CSS languages based on an Vue framework.
Specifically, the intelligent task flow of the service PUSH can be strengthened through the invention, and the intelligent task flow comprises the presentation and guidance of various service states such as appointment registration, doctor room treatment, medical advice tracking and the like. The electronic code entrance of the patient is supplemented, and the code spreading requirement of offline medicine taking and inspection is met. Refine the core entrance and improve the medical contact rate of the doctor-seeing. And the skin changing of the main UI is supported, and the image independence of each mechanism is ensured. And the authorized login and payment of the payment treasure and the WeChat platform are supported.
The online intelligent medical system provided by the invention supports the access of a third-party platform.
In order to better provide services, the system supports service access of a payment treasure, a WeChat, an applet and an APP platform, the currently supported services have functions of webpage authorization, payment and message notification, a user can open the system in the WeChat or the payment treasure APP, and data interaction is carried out through a service interface provided by the payment treasure or the WeChat so as to provide functions of user information acquisition, payment and message touch.
The invention solves the common problems in the actual treatment of the patient and guides the user to complete diagnosis and treatment step by step in a task flow mode. In order to solve the problem of complex flow, the invention uses the network transmission technology, can carry out data interaction with a hospital system in real time, and can acquire the big data of the patient in real time through data interaction with the hospital. The medical order information can be tracked and positioned, intelligent task guidance is carried out according to different state interfaces, and the patient can complete medical operation at the mobile terminal through the shortest interaction path.
In order to solve the problem of medical information sealing, the invention can store massive data information by using a data storage technology, an internet medical record module is developed in the system, and the internet medical record module is transmitted to a mobile phone terminal through network data, so that a patient can review and obtain a complete medical record and behavior information packet at any time.
Through the cooperation of the online service and the offline service, the complex service flow is simplified by utilizing the characteristics of the mobile equipment, so that a user can see a doctor by opening a mobile phone and can receive a medicine by a doctor after a home visit.
The invention supports the operation on WeChat, Paibao, applet and APP, and supports the touch of the user in a template message and short message notification mode, so that the user can master the diagnosis and treatment dynamic state in real time, and the diagnosis and treatment experience of the user is greatly simplified.
The system can also carry out personalized UI display, the invention supports the configuration of a personalized portal page, and a hospital adjusts the intelligent portal page according to the characteristics of the hospital to make better intelligent portal interaction experience.
Those of ordinary skill in the art will appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. The above-described system embodiments are merely exemplary, and it is exemplary that the division of the modules or units is only one logical division, and there may be other divisions when actually implemented, and it is exemplary that a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
It should be noted that the above embodiments can be freely combined as necessary. The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.
Claims (10)
1. An online intelligent medical seeking method is characterized by comprising the following steps:
requesting to retrieve historical clinic record information of a user from a data interaction center based on a starting instruction received by a user side, wherein the historical clinic record information comprises a historical clinic state;
when the historical diagnosis state is a diagnosis uncompleted state, displaying a corresponding diagnosis task flow and guiding the user to complete the diagnosis;
and when the historical diagnosis state is a diagnosis completed state, recommending to reserve doctor resources and guiding the user to complete online re-diagnosis.
2. The on-line intelligent medical consultation method according to claim 1, wherein when the historical clinic visit status is a clinic visit incomplete status, displaying a corresponding clinic visit task flow and guiding the user to complete the clinic visit comprises:
integrating corresponding clinic task flows based on the clinic uncompleted state and the process information; the diagnosis uncompleted state comprises appointment making, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking.
3. The on-line intelligent medical treatment seeking method according to claim 2, wherein the corresponding medical treatment task flow is integrated based on the medical treatment uncompleted state and flow information; the incomplete diagnosis state comprises appointment, waiting for registration, registered, waiting for diagnosis, order payment and progress tracking, and comprises the following steps:
when the diagnosis uncompleted state is confirmed to be the appointment through the user side, appointment information is displayed, and the appointment information is appointment department, appointment doctor and illness state description information;
after the user finishes the appointment, displaying a task to be registered based on the appointment department and the appointment doctor and guiding the user to register; or; recommending registration options based on the disease condition description information and guiding the user to register;
and after receiving the completion signal of the registration task, the user side displays the registered information and pushes the waiting task.
4. The on-line intelligent medical treatment seeking method according to claim 3, wherein the corresponding medical treatment task flow is integrated based on the medical treatment uncompleted state and flow information; the uncompleted seeing a doctor state includes reservation, waiting to register, registered, waiting for a doctor, order payment and progress tracking, and also includes:
when the user enters a waiting task, calculating and displaying queuing information based on the registration number of the hospital terminal;
monitoring the queuing information of the user in real time by using the user side, determining that the user completes the waiting task when the queuing information of the user is 0, and guiding the user to enter an on-line diagnosis;
after the user side receives the on-line diagnosis completion signal, calling medical advice prescription information prescribed by the hospital terminal from the data interaction center, and displaying an order payment task based on the medical advice prescription information to guide the user to carry out order payment;
and when the user finishes the order payment, displaying order distribution information.
5. The on-line intelligent medical visiting method of claim 4, wherein after the receiving the signal of completing the on-line visit through the user terminal, the method for calling medical order prescription information provided by the hospital terminal and displaying an order payment task based on the medical order prescription information further comprises:
after medical advice prescription information of a hospital section is received, auditing the medical advice prescription information;
and transmitting and storing the approved medical advice prescription information into the data service center.
6. The online intelligent medical hospitalizing method according to any one of claims 1-5, further comprising:
acquiring a follow-up prescription dispensing instruction of a user to call medicine information corresponding to the medical advice prescription information;
and generating an order payment task based on the medicine information, and guiding the user to complete a follow-up prescription dispensing task and the order payment task.
7. The on-line intelligent medical consultation method according to claim 6, wherein when the historical consultation state is a consultation completed state, recommending to reserve doctor resources and guiding the user to complete on-line consultation, comprises:
generating department information, doctor information and review time information to be recommended based on the historical visit record information of the user;
and when a re-diagnosis instruction of the user is received, calling and integrating the department information to be recommended, the doctor information and the re-diagnosis time information to a re-diagnosis task flow, and guiding the user to carry out online re-diagnosis through the re-diagnosis task flow.
8. A mobile terminal, characterized in that, the on-line intelligent medical treatment method according to any one of claims 1-7 is applied, comprising:
the retrieval module is used for requesting the retrieval of the historical diagnosis state of the user from the data interaction center based on the opening instruction received by the user side;
the guiding module is used for displaying a corresponding clinic task flow and guiding the user to finish the clinic when the historical clinic state is a clinic uncompleted state;
and the recommending module is used for recommending reserved doctor resources and guiding the user to complete online re-diagnosis when the historical diagnosis state is a diagnosis completed state.
9. An online intelligent hospitalizing system, comprising: the mobile terminal, the data interaction center, the hospital end of claim 8;
the mobile terminal is used for calling historical clinic record information of the user from the data interaction center, integrating a clinic task flow or a re-clinic task flow based on the historical clinic record information, and guiding the user to carry out on-line clinic or on-line re-clinic;
the data interaction center is used for storing historical clinic record information of the user;
and the hospital end is used for assisting the user to complete the online diagnosis and the online re-diagnosis.
10. The on-line intelligent hospitalizing system of claim 9, wherein said data interaction center comprises:
and the service servers are connected with the mobile terminals in a one-to-one correspondence manner and are connected with the database server.
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