CN113807912A - Method and computer program product for dynamically matching user and broker connections - Google Patents

Method and computer program product for dynamically matching user and broker connections Download PDF

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CN113807912A
CN113807912A CN202110872192.5A CN202110872192A CN113807912A CN 113807912 A CN113807912 A CN 113807912A CN 202110872192 A CN202110872192 A CN 202110872192A CN 113807912 A CN113807912 A CN 113807912A
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house source
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高建远
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Beijing Fangjianghu Technology Co Ltd
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Beijing Fangjianghu Technology Co Ltd
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    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/47—End-user applications
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Abstract

The invention provides a method and computer program product for dynamically matching connections between a user and a broker, the method comprising: receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request; determining a candidate broker based on the house source data and service information of the broker; screening the candidate brokers based on a preset index to determine a target broker; and establishing a consultation channel between the target broker and the user to provide consultation services for the user. The method provided by the invention realizes the consultation request of the specific house source of the user in the live broadcast scene, provides one-to-one service for the matching broker of the user, and improves the house-watching experience of the user.

Description

Method and computer program product for dynamically matching user and broker connections
Technical Field
The present invention relates to the field of computer technology, and in particular, to a method and computer program product for dynamically matching connections between a user and a broker.
Background
With the development of network technology, live broadcast watching becomes one of favorite watching modes of users. In the live broadcast process of the house resources, a house finding user generally needs to browse the house resources in live broadcast in a list mode or review related house resource videos, the display mode is single, and due to the fact that the anchor broadcasts the house resources according to own subjective will, house resource characteristics, a fixed live broadcast mode and the like, targeted live broadcast cannot be conducted according to the requirements of the user. Although the user can send the problem to the anchor through the barrage to know the corresponding room source information, the questions of the user in the live broadcast room are disordered under normal conditions, the feedback of the anchor is not timely, the introduction thought of the anchor to the room source is easily interrupted by the frequent questions of the user, the room watching experience of other users is influenced, and the user is difficult to form one-to-one communication with the anchor. In addition, due to the fact that multiple house sources explain in the live broadcast scene, for different house sources, the anchor may not know the specific situation of the house sources, and cannot provide comprehensive and deep house source consultation service for the user.
Disclosure of Invention
The invention provides a method for dynamically matching connection between a user and a broker and a computer program product, which are used for solving the defect that in the prior art, the user cannot form one-to-one communication with a main broadcast, and the main broadcast does not know about a live broadcast house source, so that the house-viewing experience of the user is poor, realizing the consultation requirement on the specific house source of the user in a live broadcast scene, providing one-to-one service for the matching broker, and improving the house-viewing experience of the user.
The invention provides a method for dynamically matching connection between a user and a broker, which comprises the following steps:
receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request;
determining a candidate broker based on the house source data and service information of the broker;
screening the candidate brokers based on a preset index to determine a target broker;
and establishing a consultation channel between the target broker and the user to provide consultation services for the user.
According to the method for dynamically matching the connection between the user and the broker, provided by the invention, the house source data comprises house source coordinate points, and the service information of the broker comprises the service area of the broker;
the determining candidate brokers based on the house source data and broker service information comprises:
determining a target area based on the house source coordinate points;
and performing intersection operation on the target area and the service area of the broker, and if the target area and the service area of the broker have intersection, taking the corresponding broker as a candidate broker.
According to the method for dynamically matching the connection between the user and the broker, the service area comprises a job grid, and the job grid is determined based on the following steps:
acquiring a grid map of a city where a broker is located;
determining a job grid for the broker in the grid map based on the job data for the broker.
According to the method for dynamically matching the connection between the user and the broker, the target area comprises a house source grid, and the determining the target area based on the house source coordinate points comprises the following steps:
and determining the house source grid of the target house source in the grid map based on the house source coordinate points.
According to the method for dynamically matching the connection between the user and the broker provided by the present invention, the intersecting operation is performed on the target area and the service area of the broker, and if the target area and the service area of the broker have an intersection, the corresponding broker is taken as a candidate broker, including:
and performing intersection operation on the house source grid of the target house source and the job grid of the broker in the grid map, and if the house source grid of the target house source and the job grid of the broker in the grid map have a public grid, taking the corresponding broker as a candidate broker.
According to the method for dynamically matching the connection between the user and the broker, the determining of the house source data corresponding to the target house source based on the consultation request comprises the following steps:
determining a live explanation progress based on the consultation request;
determining a corresponding explanation time interval according to the explanation progress;
determining a target house source corresponding to the explanation progress according to the corresponding relation between the recorded explanation time interval and the house source;
and inquiring a pre-stored house source database to obtain house source data corresponding to the target house source.
According to the method for dynamically matching the connection between the user and the broker, provided by the invention, the candidate broker is screened based on a preset index to determine a target broker, and the method comprises the following steps:
screening the candidate brokers based on a preset ranking factor and corresponding weight to determine a target broker;
wherein the ranking factors include whether to contact the user, whether to be attended by the user, a brokerage score, and whether to maintain the premises that the user is attended to.
According to the method for dynamically matching the connection between the user and the broker, after the candidate broker is screened based on the preset index to determine the target broker, the method further comprises:
acquiring the number of consultations received by the target broker during the consultation service providing period;
and if the consultation times exceed a preset threshold value, allocating the next order candidate broker of the target broker to the current user.
The invention also provides a device for dynamically matching the connection between the user and the broker, comprising:
the system comprises a first processing unit, a second processing unit and a third processing unit, wherein the first processing unit is used for receiving a consultation request of a user for a live broadcast house source and determining house source data corresponding to a target house source based on the consultation request;
a second processing unit, configured to determine a candidate broker based on the house source data and service information of the broker;
the third processing unit is used for screening the candidate brokers based on a preset index so as to determine a target broker;
and the fourth processing unit is used for establishing a consultation channel between the target broker and the user to provide consultation service for the user.
According to the device for dynamically matching the connection between the user and the broker, provided by the invention, the house source data comprises house source coordinate points, and the service information of the broker comprises the service area of the broker;
the second processing unit is further configured to:
determining a target area based on the house source coordinate points;
and performing intersection operation on the target area and the service area of the broker, and if the target area and the service area of the broker have intersection, taking the corresponding broker as a candidate broker.
According to an apparatus of the present invention, the service area includes a job grid, and the second processing unit is further configured to:
acquiring a grid map of a city where a broker is located;
determining a job grid for the broker in the grid map based on the job data for the broker.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the target area includes a house source grid, and the second processing unit is further configured to:
and determining the house source grid of the target house source in the grid map based on the house source coordinate points.
According to an apparatus for dynamically matching user and broker connections provided by the present invention, the second processing unit is further configured to:
and performing intersection operation on the house source grid of the target house source and the job grid of the broker in the grid map, and if the house source grid of the target house source and the job grid of the broker in the grid map have a public grid, taking the corresponding broker as a candidate broker.
According to an apparatus for dynamically matching user and broker connections provided by the present invention, the first processing unit is further configured to:
determining a live explanation progress based on the consultation request;
determining a corresponding explanation time interval according to the explanation progress;
determining a target house source corresponding to the explanation progress according to the corresponding relation between the recorded explanation time interval and the house source;
and inquiring a pre-stored house source database to obtain house source data corresponding to the target house source.
According to an apparatus for dynamically matching user and broker connections provided by the present invention, the third processing unit is further configured to:
screening the candidate brokers based on a preset ranking factor and corresponding weight to determine a target broker;
wherein the ranking factors include whether to contact the user, whether to be attended by the user, a brokerage score, and whether to maintain the premises that the user is attended to.
According to an apparatus for dynamically matching user and broker connections provided by the present invention, the third processing unit is further configured to:
acquiring the number of consultations received by the target broker during the consultation service providing period;
and if the consultation times exceed a preset threshold value, allocating the next order candidate broker of the target broker to the current user.
The invention also provides an electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the method of dynamically matching user and broker connections as described in any one of the above when executing the program.
The present invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method of dynamically matching user and broker connections as described in any of the above.
The present invention also provides a computer program product comprising computer program/instructions which, when executed by a processor, carry out the steps of the method of dynamically matching user and broker connections as described in any of the above.
According to the method and the computer program product for dynamically matching connection between the user and the brokers, the target house source consulted by the user and the corresponding house source data are determined by receiving the consultation request of the user for the live house source, the candidate brokers are determined according to the house source data and the service information of the brokers, the target brokers known to the target house source are selected by sequencing the candidate brokers through the preset indexes, and then the consultation channel between the user and the target broker is established to provide one-to-one house source consultation service for the user, so that the house-watching experience of the user is improved.
Drawings
In order to more clearly illustrate the technical solutions of the present invention or the prior art, the drawings needed for the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
FIG. 1 is a schematic flow diagram of a method for dynamically matching user and broker connections provided by the present invention;
FIG. 2 is a second flowchart of the method for dynamically matching user and broker connections provided by the present invention;
FIG. 3 is a third schematic flow chart of a method for dynamically matching user and broker connections provided by the present invention;
FIG. 4 is a schematic diagram of a broker's grid of jobs provided by the present invention;
FIG. 5 is a schematic diagram of a grid map for explaining a house source in a live broadcast room provided by the present invention;
FIG. 6 is a fourth flowchart illustrating a method of dynamically matching user and broker connections provided by the present invention;
FIG. 7 is a fifth flowchart illustrating a method of dynamically matching user and broker connections provided by the present invention;
FIG. 8 is a schematic diagram of the structure of an apparatus for dynamically matching user and broker connections provided by the present invention;
fig. 9 is a schematic structural diagram of an electronic device provided by the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The technical solutions of the embodiments of the present invention are described below with reference to fig. 1 to 9.
Fig. 1 is a flowchart illustrating a method for dynamically matching connections between a user and a broker according to an embodiment of the present invention, as shown in fig. 1, including:
and step 110, receiving a consultation request of a user to the live broadcast house source, and determining house source data corresponding to the target house source based on the consultation request.
Step 120, candidate brokers are determined based on the house source data and the broker's service information.
And step 130, screening the candidate brokers based on a preset index to determine the target broker.
And 140, establishing a consultation channel between the target broker and the user to provide consultation service for the user.
The method provided by the invention is applied to live scenes which at least comprise two scenes of online live broadcasting and live broadcasting playback. When a user watches the online live broadcast or the live broadcast playback process and makes a request for house source consultation, the user and the broker are dynamically matched to be connected so as to provide consultation service for the user. Specifically, a consultation request sent by clicking a consultation broker button when a user watches the online live broadcast or the live broadcast playback process is received, a target house source which the user wants to consult is determined according to the house source explanation progress of the live broadcast room anchor or the watching progress of the user, and house source data corresponding to the target house source is obtained. Wherein the house source data comprises a house source geographic location.
In the process of matching brokers for users, firstly, a broker list of related lecture sources in a live broadcast room is obtained, a broker list which can be allocated to each set of sources is determined, and then job history data of all brokers, such as job data of a house, a watch, a deal, a store and the like, is obtained. And finally, determining candidate brokers meeting the requirements of providing the specific house source consultation service according to the house source data and the job data, and sequencing the candidate brokers based on a preset index. The preset indexes comprise interaction frequency of the user and the broker, service scores of the broker, association scores of the user and the broker based on dimensions such as cities, house resources and areas. After a target broker matched with the current user is determined, a consultation channel between the user and the target broker is established in an instant messaging mode or the like so as to provide one-to-one consultation service for the user.
The method for dynamically matching connection between the user and the broker determines a target house source consulted by the user and corresponding house source data by receiving a consultation request of the user to a live house source, determines candidate brokers according to the house source data and service information of the brokers, sorts and selects the target broker known to the target house source through a preset index, and then establishes a consultation channel between the user and the target broker so as to provide one-to-one house source consultation service for the user, thereby improving the house-watching experience of the user.
Further, in an embodiment of the present invention, the house source data includes a house source coordinate point, the service information of the broker includes a service area of the broker, and the candidate broker is determined based on the house source data and the service information of the broker, which includes the specific steps as shown in fig. 2:
and step 210, determining a target area based on the house source coordinate point.
And step 220, performing intersection operation on the target area and the service area of the broker, and if the target area and the service area of the broker have intersection, taking the corresponding broker as a candidate broker.
Specifically, the house lead data includes a house lead coordinate point, and the service information of the broker includes a service area of the broker. Determining a target area based on a house source coordinate point of a target house source, determining a working area of the broker according to a daily working footprint of the broker, performing intersection operation on the target area and the working area, and if the target area and the working area are intersected, indicating that the target house source is in the working area of the broker or close to the working area of the broker, and matching the broker serving as a candidate broker with a current user.
It should be noted that, as daily operations of the broker, such as watching a house, receiving a house and contracting with a client, are usually distributed in adjacent areas, the broker has a relatively comprehensive understanding of the house resources, the surrounding environment, and the like of the adjacent areas, and such a broker can provide relatively comprehensive services for the user, and meet various house resources consultation requirements of the user.
Further, in one embodiment of the present invention, the service area includes a job grid, and the job grid determines based on the steps shown in FIG. 3:
and step 310, obtaining a grid map of the city where the broker is located.
Step 320, determining the job grid of the broker in the grid map based on the job data of the broker.
Specifically, a job area of the broker is calculated off line, the city area is divided into M × N grid series enough, the broker job area is distributed into corresponding grids through footprint data of daily watching, bargaining and the like of the broker, and accordingly the job grid of the broker in the city is obtained, wherein the M × N grid division can be defined by self according to the job data of the city area and the broker, and the distribution range of the broker is finer when the number of grids is larger. For example, when M is 4 and N is 4, as shown in fig. 4, the city map is divided into 4 × 4 grids, and the daily job data of the broker defines a job grid of the broker, such as 22/23/24/33 area.
Further, in an embodiment of the present invention, the target area includes a house source grid, and determining the target area based on the house source coordinate points includes:
and determining the house source grid of the target house source in the grid map based on the house source coordinate points.
Specifically, after the live broadcast is created, a live broadcast room dimension grid map is created based on the M X N grid map, and an overlay grid for explaining the house source in the live broadcast room is expanded to peripheral X layers of grid data based on the house source coordinate points, wherein X is defined according to the grid granularity M X N of the grid map. Fig. 5 is a grid map of the explanation house source of the live room, wherein 22/23/24/32/33/34/42/43/44 area is the live house source area.
Further, in an embodiment of the present invention, the target area and the service area of the broker are subjected to intersection operation, and if the target area and the service area of the broker have intersection, the corresponding broker is taken as a candidate broker. The method comprises the following specific steps:
and performing intersection operation on the house source grid of the target house source and the job grid of the broker in the grid map, and if the house source grid of the target house source and the job grid of the broker in the grid map have a common grid, taking the corresponding broker as a candidate broker. In fig. 5, for target source a, which is in the source grid 33, the broker is considered a candidate broker because its job grid includes 33 areas, i.e., there is a common grid 33.
Further, in an embodiment of the present invention, the determining the house source data corresponding to the target house source based on the consultation request in step 110 includes the steps shown in fig. 6:
and step 610, determining the live explanation progress based on the consultation request.
And step 620, determining a corresponding explanation time interval according to the explanation progress.
And step 630, determining a target house source corresponding to the explanation progress according to the corresponding relation between the recorded explanation time interval and the house source.
And step 640, inquiring a pre-stored house source database to obtain house source data corresponding to the target house source.
Specifically, when the anchor explains the house resources in the live broadcast process, the explanation time interval corresponding to the house resources is recorded, when a user clicks a button of a consultation broker to make a consultation request, the live broadcast explanation progress is determined to obtain the explanation time interval, the corresponding target house resources are determined according to the corresponding relation between the explanation time interval or the preset explanation time interval in the live broadcast process and the house resources, and then the house resource data corresponding to the target house resources can be obtained by inquiring a pre-stored house resource database.
Further, in an embodiment of the present invention, step 130 specifically includes screening candidate brokers based on a preset ranking factor and a corresponding weight to determine a target broker; wherein the ranking factors include whether to contact the user, whether to be attended by the user, a brokerage score, and whether to maintain the premises that the user is attended to.
Specifically, ranking factors and corresponding weights are set for candidate brokers, such as whether the candidate broker is associated with a user (50%), is attended by the user (25%), a broker score (15%), and maintains the premises that the user is attended to (10%), wherein whether the candidate broker is associated with the user, is attended by the user, and maintains the premises that the user is attended to is obtained by obtaining browsing records of the broker that has made a relationship with the user and the user, and the broker score is obtained by querying broker information. And respectively sorting the candidate brokers according to different sorting factors, multiplying the sorting results by corresponding weights and summing the results to obtain a final sorting result.
Further, in an embodiment of the present invention, after the candidate brokers are screened based on the preset index to determine the target broker, the method further includes the steps as shown in fig. 7:
and step 710, acquiring the number of consultations received by the target broker during the consultation service providing period.
And 720, if the number of consultation times exceeds a preset threshold value, allocating the next order candidate broker of the target broker to the current user.
It should be noted that, in order to reduce the waiting time of the user and balance the workload of the broker for providing the consulting service, an upper limit of the number of people waiting for consulting in the time interval needs to be set, for example, 3 user consultations are received in more than 30 minutes, and if the number of times of consulting received by the broker matched with the current user during the period of providing the consulting service exceeds the upper limit, the current user is allocated to the broker in the next rank.
The device for dynamically matching the connection between the user and the broker in the live broadcast scenario provided by the invention is described below, and the device for dynamically matching the connection between the user and the broker in the live broadcast scenario described below and the method for dynamically matching the connection between the user and the broker in the live broadcast scenario described above can be referred to correspondingly.
Fig. 8 is a schematic structural diagram of an apparatus for dynamically matching user and broker connections according to the present invention, where the apparatus includes:
the first processing unit 810 is configured to receive a query request of a user for a live broadcast source, and determine, based on the query request, source data corresponding to a target source;
a second processing unit 820, configured to determine a candidate broker based on the house source data and service information of the broker;
a third processing unit 830, configured to filter the candidate brokers based on a preset index to determine a target broker;
a fourth processing unit 840, configured to establish a consultation channel between the target broker and the user to provide a consultation service for the user.
The device for dynamically matching connection between the user and the broker determines a target house source consulted by the user and corresponding house source data by receiving a consultation request of the user for a live house source, determines candidate brokers according to the house source data and service information of the brokers, sorts and selects the target broker known to the target house source through a preset index, and then establishes a consultation channel between the user and the target broker so as to provide one-to-one house source consultation service for the user, thereby improving the house-watching experience of the user.
According to the device for dynamically matching the connection between the user and the broker, provided by the invention, the house source data comprises house source coordinate points, and the service information of the broker comprises the service area of the broker;
the second processing unit 820 is further configured to:
determining a target area based on the house source coordinate points;
and performing intersection operation on the target area and the service area of the broker, and if the target area and the service area of the broker have intersection, taking the corresponding broker as a candidate broker.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the service area includes a job grid, and the second processing unit 820 is further configured to:
acquiring a grid map of a city where a broker is located;
determining a job grid for the broker in the grid map based on the job data for the broker.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the target area includes a house source grid, and the second processing unit 820 is further configured to:
and determining the house source grid of the target house source in the grid map based on the house source coordinate points.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the second processing unit 820 is further configured to:
and performing intersection operation on the house source grid of the target house source and the job grid of the broker in the grid map, and if the house source grid of the target house source and the job grid of the broker in the grid map have a public grid, taking the corresponding broker as a candidate broker.
According to an apparatus for dynamically matching user and broker connections provided by the present invention, the first processing unit 810 is further configured to:
determining a live explanation progress based on the consultation request;
determining a corresponding explanation time interval according to the explanation progress;
determining a target house source corresponding to the explanation progress according to the corresponding relation between the recorded explanation time interval and the house source;
and inquiring a pre-stored house source database to obtain house source data corresponding to the target house source.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the third processing unit 830 is further configured to:
screening the candidate brokers based on a preset ranking factor and corresponding weight to determine a target broker;
wherein the ranking factors include whether to contact the user, whether to be attended by the user, a brokerage score, and whether to maintain the premises that the user is attended to.
According to an apparatus for dynamically matching connections between a user and a broker provided by the present invention, the third processing unit 830 is further configured to:
acquiring the number of consultations received by the target broker during the consultation service providing period;
and if the consultation times exceed a preset threshold value, allocating the next order candidate broker of the target broker to the current user.
Fig. 9 illustrates a physical structure diagram of an electronic device, and as shown in fig. 9, the electronic device may include: a processor (processor)910, a communication Interface (Communications Interface)920, a memory (memory)930, and a communication bus 940, wherein the processor 910, the communication Interface 920, and the memory 930 communicate with each other via the communication bus 940. Processor 910 may invoke logic instructions in memory 930 to perform a method of dynamically matching user and broker connections, the method comprising: receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request; determining a candidate broker based on the house source data and service information of the broker; screening the candidate brokers based on a preset index to determine a target broker; and establishing a consultation channel between the target broker and the user to provide consultation services for the user.
Furthermore, the logic instructions in the memory 930 may be implemented in software functional units and stored in a computer readable storage medium when the logic instructions are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In another aspect, the present invention also provides a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform the method of dynamically matching user and broker connections provided by the above methods, the method comprising: receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request; determining a candidate broker based on the house source data and service information of the broker; screening the candidate brokers based on a preset index to determine a target broker; and establishing a consultation channel between the target broker and the user to provide consultation services for the user.
In yet another aspect, the present invention also provides a non-transitory computer readable storage medium having stored thereon a computer program that when executed by a processor is implemented to perform the methods of dynamically matching user and broker connections provided above, the methods comprising: receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request; determining a candidate broker based on the house source data and service information of the broker; screening the candidate brokers based on a preset index to determine a target broker; and establishing a consultation channel between the target broker and the user to provide consultation services for the user.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.

Claims (10)

1. A method for dynamically matching user and broker connections, comprising:
receiving a consultation request of a user for a live broadcast house source, and determining house source data corresponding to a target house source based on the consultation request;
determining a candidate broker based on the house source data and service information of the broker;
screening the candidate brokers based on a preset index to determine a target broker;
and establishing a consultation channel between the target broker and the user to provide consultation services for the user.
2. The method of dynamically matching user and broker connections of claim 1, wherein the feed data includes feed coordinates points, the broker's service information includes a broker's service area;
the determining candidate brokers based on the house source data and broker service information comprises:
determining a target area based on the house source coordinate points;
and performing intersection operation on the target area and the service area of the broker, and if the target area and the service area of the broker have intersection, taking the corresponding broker as a candidate broker.
3. The method of dynamically matching user and broker connections according to claim 2, wherein the service area comprises a job grid, the job grid determined based on the steps of:
acquiring a grid map of a city where a broker is located;
determining a job grid for the broker in the grid map based on the job data for the broker.
4. The method of dynamically matching user and broker connections according to claim 3, wherein the target area comprises a grid of house origins, said determining a target area based on the house origin coordinate points comprising:
and determining the house source grid of the target house source in the grid map based on the house source coordinate points.
5. The method of dynamically matching user and broker connections of claim 4, wherein said intersecting the target area with the broker's serving area, and if the target area intersects the broker's serving area, then treating the corresponding broker as a candidate broker, comprises:
and performing intersection operation on the house source grid of the target house source and the job grid of the broker in the grid map, and if the house source grid of the target house source and the job grid of the broker in the grid map have a public grid, taking the corresponding broker as a candidate broker.
6. The method of dynamically matching user and broker connections as recited in claim 1, wherein said determining source data corresponding to a target source based on said consultation request comprises:
determining a live explanation progress based on the consultation request;
determining a corresponding explanation time interval according to the explanation progress;
determining a target house source corresponding to the explanation progress according to the corresponding relation between the recorded explanation time interval and the house source;
and inquiring a pre-stored house source database to obtain house source data corresponding to the target house source.
7. The method of dynamically matching user and broker connections according to claim 1, wherein screening the candidate brokers based on a preset metric to determine a target broker comprises:
screening the candidate brokers based on a preset ranking factor and corresponding weight to determine a target broker;
wherein the ranking factors include whether to contact the user, whether to be attended by the user, a brokerage score, and whether to maintain the premises that the user is attended to.
8. The method of dynamically matching user and broker connections according to claim 1 or 7, wherein after screening the candidate brokers based on a preset metric to determine a target broker, the method further comprises:
acquiring the number of consultations received by the target broker during the consultation service providing period;
and if the consultation times exceed a preset threshold value, allocating the next order candidate broker of the target broker to the current user.
9. A non-transitory computer readable storage medium having stored thereon a computer program, which when executed by a processor, performs the steps of the method of dynamically matching user and broker connections as claimed in any one of claims 1 to 8.
10. A computer program product comprising computer program/instructions, characterized in that the computer program/instructions, when executed by a processor, performs the steps of the method of dynamically matching user and broker connections according to any of claims 1 to 8.
CN202110872192.5A 2021-07-30 2021-07-30 Method and computer program product for dynamically matching user and broker connections Pending CN113807912A (en)

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