CN113794810B - Telephone charge recharging method and device - Google Patents
Telephone charge recharging method and device Download PDFInfo
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- CN113794810B CN113794810B CN202111133303.7A CN202111133303A CN113794810B CN 113794810 B CN113794810 B CN 113794810B CN 202111133303 A CN202111133303 A CN 202111133303A CN 113794810 B CN113794810 B CN 113794810B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M17/00—Prepayment of wireline communication systems, wireless communication systems or telephone systems
- H04M17/20—Prepayment of wireline communication systems, wireless communication systems or telephone systems with provision for recharging the prepaid account or card, or for credit establishment
- H04M17/204—Prepayment of wireline communication systems, wireless communication systems or telephone systems with provision for recharging the prepaid account or card, or for credit establishment on-line recharging, e.g. cashless
- H04M17/206—Prepayment of wireline communication systems, wireless communication systems or telephone systems with provision for recharging the prepaid account or card, or for credit establishment on-line recharging, e.g. cashless by sending a message, e.g. SMS, MMS or EMS
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
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Abstract
The invention discloses a telephone charge recharging method and a telephone charge recharging device, and relates to the technical field of finance; wherein the method comprises the following steps: receiving a telephone charge recharging voice instruction submitted by a user through a 5G message; when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element; the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process. The invention can obtain complete recharging factors by presetting recharging conditions and telephone fee recharging voice instructions, completes telephone fee recharging, does not need a user to manually input complete recharging factors each time of recharging, can simplify the operation procedure of telephone fee recharging and improve the user experience.
Description
Technical Field
The invention relates to the technical field of finance, in particular to a telephone charge recharging method and device.
Background
This section is intended to provide a background or context to the embodiments of the invention that are recited in the claims. The description herein is not admitted to be prior art by inclusion in this section.
At present, when a user uses a mobile phone bank to recharge telephone fees, the user needs to select a mobile phone number to be recharged, a recharge denomination and a payment account, then safety verification is carried out in modes of face recognition, short messages and the like, and after the safety verification is passed, the bank executes corresponding recharging transactions for the user. The telephone fee recharging method requires that the user inputs all recharging elements every time, the operation is complex, the use threshold is relatively high, and the user experience degree is poor.
Disclosure of Invention
The embodiment of the invention provides a telephone fee recharging method, which is used for simplifying the operation procedure of telephone fee recharging and improving the user experience degree and comprises the following steps:
receiving a telephone charge recharging voice instruction submitted by a user through a 5G message;
when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element;
the recharging element is recharging information required in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements required in the telephone fee recharging process;
further comprising:
when the phone fee recharging voice instruction does not have a matched preset recharging condition, a recharging element in the phone fee recharging voice instruction is obtained;
when a complete recharging element can be obtained according to the telephone fee recharging voice instruction, telephone fee recharging operation is executed according to the complete recharging element;
determining the missing recharging elements when the complete recharging elements can not be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction;
prompting the user to input the missing top-up element by using a 5G message;
receiving the missing recharging elements submitted by the user by using the 5G message;
obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the missing recharging element;
and executing telephone fee recharging operation according to the complete recharging element.
The embodiment of the invention also provides a telephone fee recharging device, which is used for simplifying the operation procedure of telephone fee recharging and improving the user experience degree, and the device comprises:
the receiving module is used for receiving a telephone charge recharging voice instruction submitted by a user through a 5G message;
the recharging module is used for executing telephone fee recharging operation according to the complete recharging element when the telephone fee recharging voice instruction has matched preset recharging conditions and the complete recharging element can be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction;
the recharging element is recharging information required in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements required in the telephone fee recharging process;
the recharging module is also used for acquiring recharging elements in the telephone fee recharging voice instruction when the telephone fee recharging voice instruction does not have matched preset recharging conditions; when a complete recharging element can be obtained according to the telephone fee recharging voice instruction, a telephone fee recharging operation is executed according to the complete recharging element;
further comprising:
the recharging condition recommending module is used for determining the missing recharging elements when the complete recharging elements cannot be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction; prompting the user to input the missing recharge elements by using a 5G message; receiving the missing recharging elements submitted by the user by using the 5G message; obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the missing recharging element; and executing telephone charge recharging operation according to the complete recharging element.
The embodiment of the invention also provides computer equipment which comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor, wherein the processor executes the computer program to realize the telephone fee recharging method.
The embodiment of the invention also provides a computer readable storage medium, and the computer readable storage medium stores a computer program for executing the telephone fee recharging method.
In the embodiment of the invention, a telephone charge recharging voice instruction submitted by a user through a 5G message is received; when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element; the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process. Therefore, the complete recharging element can be obtained by presetting the recharging condition and the telephone fee recharging voice instruction, the telephone fee recharging is completed, the user does not need to manually input the complete recharging element once during recharging every time, the operation procedure of the telephone fee recharging can be simplified, and the user experience degree is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts. In the drawings:
fig. 1 is a flowchart of a telephone fee recharging method provided in an embodiment of the present invention;
fig. 2 is a flowchart of a method for setting a top-up condition according to an embodiment of the present invention;
fig. 3 is a flowchart of a method for recharging a telephone fee according to a preset recharging condition according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a telephone fee recharging device provided in the embodiment of the present invention;
fig. 5 is a schematic diagram of a computer device provided in an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The exemplary embodiments and descriptions of the present invention are provided to explain the present invention, but not to limit the present invention.
The term "and/or" herein merely describes an associative relationship, meaning that three relationships may exist, e.g., a and/or B, may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the term "at least one" herein means any one of a plurality or any combination of at least two of a plurality, for example, including at least one of a, B, and C, and may mean including any one or more elements selected from the group consisting of a, B, and C.
In the description of the present specification, the terms "comprising," "including," "having," "containing," and the like are used in an open-ended fashion, i.e., to mean including, but not limited to. Reference to the description of the terms "one embodiment," "a particular embodiment," "some embodiments," "for example," etc., means that a particular feature, structure, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the application. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. The sequence of steps involved in the various embodiments is provided to illustrate the practice of the present application, and the sequence of steps is not limited thereto and can be adjusted as needed.
Research shows that when a user uses a mobile phone bank to recharge telephone fees, the user needs to select a mobile phone number, a recharge denomination and a payment account to be recharged, then safety verification is carried out in modes of face recognition, short messages and the like, and after the safety verification is passed, the bank executes corresponding recharge transaction for the user. The telephone fee recharging method requires that the user inputs all recharging elements every time, the operation is complex, the use threshold is relatively high, and the user experience degree is poor.
In view of the above research, an embodiment of the present invention provides a telephone fee recharging method, as shown in fig. 1, including:
s101: receiving a telephone charge recharging voice instruction submitted by a user through a 5G message;
s102: when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element;
the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process.
In the embodiment of the invention, a telephone charge recharging voice instruction submitted by a user through a 5G message is received; when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element; the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process. Therefore, the complete recharging element can be obtained by presetting the recharging condition and the telephone fee recharging voice instruction, the telephone fee recharging is completed, the user does not need to manually input the complete recharging element once during recharging every time, the operation procedure of the telephone fee recharging can be simplified, and the user experience degree is improved.
The following describes the telephone fee charging method provided by the embodiment of the present invention in detail with reference to the above-mentioned S101 to S102.
First, some terms in the embodiments of the present invention are explained:
the recharging element in the embodiment of the invention is recharging information needed in the recharging process of the telephone fee, and the recharging information comprises the following steps: at least one of recharging mobile phone number, recharging amount, payment account and the like, wherein the perfect recharging elements are all recharging elements required in the telephone fee recharging process.
Here, the rechargeable mobile phone number includes, for example, the mobile phone number of the user himself or the mobile phone number of a non-user himself.
The preset recharging conditions are preset before the user submits the telephone fee recharging voice instruction through the 5G message, the user generates recharging conditions by setting the recharging elements, each recharging condition comprises at least one recharging element, and the user can set a plurality of recharging conditions.
Illustratively, the user sets a recharge amount: setting the recharging amount according to the recharging condition 1 of the payment account A with the number of 100 yuan: 150. the payment account A is a recharging condition 2, and the recharging amount is set as follows: 100 yuan, the payment account B is the charging condition 3.
As shown in fig. 2, a flowchart of a method for setting a recharge condition according to an embodiment of the present invention includes:
s201: receiving at least one recharging condition submitted by a user by using the 5G message and the priority of each recharging condition; wherein each recharging condition comprises at least one recharging element set by a user.
Specifically, the user may set the priority of the recharging condition based on the recharging element included in the recharging condition, for example, the user may set the priority of the recharging condition including the recharging element with higher frequency of use to be higher, and set the priority of the recharging condition including the recharging element with lower frequency of use to be lower, for example, the recharging condition 1 includes a payment account frequently used by the user and a mobile phone number frequently recharged by the user, and the recharging condition 2 includes a payment account with low frequency of use by the user, so that the priority of the recharging condition 1 is set to be higher, and the priority of the recharging condition 2 is set to be lower.
S202: and acquiring a face video of the user by using the 5G message.
S203: after the user safety verification is passed according to the face video, establishing the association relationship between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
Or, in another embodiment of the present invention, at least one recharging condition submitted by the user using the 5G message and the priority of each recharging condition are received; wherein, each recharging condition comprises at least one recharging element set by a user; after the user passes the safety verification in the mode of short message verification codes, establishing the incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: and 5G message of successful recharging condition setting.
The following describes details of S101 to S102.
For the above S101, when the user wants to perform the telephone fee recharging, the 5G message may be used to submit a telephone fee recharging voice instruction, where the telephone fee recharging voice instruction includes at least one recharging element.
Specifically, the phone fee recharging voice instruction submitted by the user may or may not have a matched preset recharging condition, and when the phone fee recharging voice instruction has a matched preset recharging condition, a complete recharging element may or may not be obtained according to the phone fee recharging voice instruction and the matched preset recharging condition.
Therefore, whether the telephone fee recharging voice instruction has the matched preset recharging condition is determined according to the recharging element in the telephone fee recharging voice instruction:
(1) If the telephone fee recharging voice instruction has matched preset recharging conditions, further determining whether a complete recharging element can be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction:
(1) the method comprises the following steps For the above S102, when a complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, the telephone fee recharging operation can be directly executed according to the complete recharging element.
Exemplarily, the voice command for recharging the conversation fee carries out semantic recognition to obtain at least one first recharging element; sequentially comparing a second recharging element contained in each recharging condition with the first recharging element according to the sequence from the priority level to the priority level in the recharging conditions preset by the user, determining the recharging conditions as preset recharging conditions matched with the telephone recharging voice instructions when the second recharging element in the recharging conditions is the same as any one of the first recharging elements, and stopping comparison; and when a complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
In addition, in order to further ensure the property safety of the user and the safety information of the telephone fee recharging, in an embodiment of the invention, for example, the following method is adopted to execute the telephone fee recharging operation according to a complete recharging element when the matched preset recharging condition exists in the telephone fee recharging voice instruction and the complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction: when the phone fee recharging voice instruction has matched preset recharging conditions and can obtain complete recharging elements according to the matched preset recharging conditions and the phone fee recharging voice instruction, carrying out voiceprint recognition on the phone fee recharging voice instruction; and determining that the user submitting the voice command for recharging the telephone fee and the account opening person of the payment account are the same person according to the voiceprint recognition result, and executing the telephone fee recharging operation according to the complete recharging element.
Specifically, for example, the following method can be adopted to perform voiceprint recognition on the telephone fee recharging voice instruction; and when the user submitting the telephone fee recharging voice instruction is determined to be the same as the account opening person of the payment account according to the voiceprint recognition result, executing telephone fee recharging operation according to the complete recharging elements: extracting a first frequency spectrum characteristic of the telephone charge recharging voice instruction; acquiring a second spectrum characteristic pre-associated with the payment account; comparing the first spectrum feature with the second spectrum feature; and when the similarity of the first frequency spectrum characteristic and the second frequency spectrum characteristic is greater than a preset threshold value, executing telephone charge recharging operation according to the complete recharging element.
For convenience of understanding, as shown in fig. 3, a flowchart of a method for charging a telephone fee according to a preset charging condition according to an embodiment of the present invention is provided, where the method includes:
s301: and after the user passes the safety certification in a face recognition or short message verification mode, receiving the recharging conditions set by the user.
S302: and receiving a telephone charge recharging voice instruction submitted by the user by using the 5G message.
S303: and performing semantic recognition on the telephone fee recharging voice instruction, determining whether the telephone fee recharging voice instruction has a matched preset recharging condition, if so, executing S304, and if not, ending the execution.
S304: and performing voiceprint recognition on the voice command for recharging the telephone fee, if the voiceprint recognition is passed, executing S305, and if the voiceprint recognition is not passed, finishing the execution.
S305: and executing the telephone charge recharging operation.
(2) The method comprises the following steps In another embodiment of the invention, when the complete recharging element can not be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, the missing recharging element is determined; prompting the user to input the missing recharge elements by using a 5G message; receiving the missing recharging elements submitted by the user by using the 5G message; obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the missing recharging element; and executing telephone fee recharging operation according to the complete recharging element.
Here, before the telephone fee recharging operation is executed according to the complete recharging element, for example, the voice print recognition may be performed on the telephone fee recharging voice instruction, and when it is determined that the user who submits the telephone fee recharging voice instruction is the same person as the account issuer of the payment account according to the voice print recognition result, the telephone fee recharging operation is executed according to the complete recharging element.
(2) In another embodiment of the invention, when the phone fee recharging voice instruction does not have a matched preset recharging condition, a recharging element in the phone fee recharging voice instruction is obtained; (1) the method comprises the following steps And when the complete recharging element can be obtained according to the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
(2) The method comprises the following steps If the complete recharging elements can not be obtained according to the telephone fee recharging voice instruction, prompting the user to obtain the complete recharging elements after inputting the missing recharging elements by using the 5G message, and executing the telephone fee recharging operation according to the complete recharging elements.
Here, in order to further improve user experience, in another embodiment of the present invention, after the telephone fee recharging operation is performed according to the complete recharging element, the guiding information for setting the recharging condition is generated; sending the guiding information to a user by using a 5G message; receiving recharging conditions submitted by a user by using the 5G message and the priority of the recharging conditions; acquiring a face video of a user by using 5G information; after the user safety verification is passed according to the face video, establishing the incidence relation between the user identification and the recharging condition and the priority of the recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
Or receiving the recharging conditions submitted by the user by using the 5G message and the priority of the recharging conditions; the user is verified in a short message verification code mode, after the user passes the verification, the association relation between the user identification and the recharging condition and the priority of the recharging condition is established, and the user identification, the recharging condition and the priority of the recharging condition are sent to the user: and 5G message of successful recharging condition setting.
In addition, aiming at the user without the recharging condition, in one embodiment of the invention, after the telephone fee recharging operation is executed according to the complete recharging element, the recharging condition generation model trained in advance is utilized, and the recharging condition to be recommended is generated according to the recharging record data of the user; sending prompt information whether the recharging condition to be recommended is set as a recharging condition to a user by using a 5G message; upon receiving a user submission with a 5G message: and after setting the recharging condition to be recommended as a recharging condition instruction and the priority of the recharging condition to be recommended, establishing an association relation between a user identifier and the recharging condition to be recommended and the priority of the recharging condition to be recommended.
Therefore, the user without the recharging condition can be prompted to set the recharging condition, the user is prevented from repeatedly inputting the same information every time the telephone charge is recharged, the operation process of telephone charge recharging is simplified, and the user experience is improved.
The embodiment of the invention also provides a telephone fee recharging device, which is described in the following embodiment. Because the principle of solving the problem of the device is similar to the telephone fee charging method, the implementation of the device can refer to the implementation of the telephone fee charging method, and repeated parts are not described again.
As shown in fig. 4, a schematic diagram of a telephone fee recharging device provided in an embodiment of the present invention includes: a receiving module 401 and a recharging module 402; wherein the content of the first and second substances,
the receiving module 401 is configured to receive a telephone fee recharging voice instruction submitted by a user through a 5G message;
a recharging module 402, configured to execute a telephone fee recharging operation according to a complete recharging element when a matched preset recharging condition exists in the telephone fee recharging voice instruction and the complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction;
the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process.
In one possible embodiment, the top-up element includes at least one of: recharging the mobile phone number, the recharging amount and the payment account.
In one possible embodiment, the method further comprises: the recharging condition setting module is used for receiving at least one recharging condition submitted by a user by using a 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user; acquiring a face video of a user by using 5G information; after the user safety verification is passed according to the face video, establishing an incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: 5G information that the recharging condition is successfully set; or receiving at least one recharging condition submitted by the user by using the 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user; after the user passes the safety verification in the mode of short message verification codes, establishing the incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
In a possible implementation manner, the recharging module is specifically configured to perform semantic recognition on the telephone fee recharging voice instruction to obtain at least one first recharging element; sequentially comparing a second recharging element contained in each recharging condition with the first recharging element according to the sequence from high priority to low priority in the recharging conditions preset by the user, determining the recharging conditions as the preset recharging conditions matched with the telephone fee recharging voice instructions when the second recharging element in the recharging conditions is the same as any one of the first recharging elements, and stopping comparison; and when a complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
In a possible implementation manner, the recharging module is specifically configured to perform voiceprint recognition on the voice command for recharging the telephone fee when the voice command for recharging the telephone fee has a matched preset recharging condition and a complete recharging element can be obtained according to the matched preset recharging condition and the voice command for recharging the telephone fee; and determining that the user submitting the voice command for recharging the telephone fee and the account opening person of the payment account are the same person according to the voiceprint recognition result, and executing the telephone fee recharging operation according to the complete recharging element.
In a possible implementation manner, the recharge module is specifically configured to extract a first spectrum feature of the telephone fee recharge voice instruction; acquiring a second spectrum characteristic pre-associated with the payment account; comparing the first spectrum feature with the second spectrum feature; and when the similarity of the first frequency spectrum characteristic and the second frequency spectrum characteristic is greater than a preset threshold value, executing telephone charge recharging operation according to the complete recharging element.
In a possible implementation manner, the recharging module is further configured to obtain a recharging element in the voice command for recharging the telephone fee when the voice command for recharging the telephone fee does not have a preset recharging condition matching with the preset recharging condition; and when the complete recharging element can be obtained according to the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
In one possible embodiment, the method further comprises: the recharging condition setting guide module is used for generating guide information for setting recharging conditions; sending the guiding information to a user by using a 5G message; receiving a recharging condition submitted by a user by using the 5G message and the priority of the recharging condition; acquiring a face video of a user by using 5G information; after the user safety verification is passed according to the face video, establishing the incidence relation between the user identification and the recharging condition and the priority of the recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
In one possible embodiment, the method further comprises: the recharging condition recommending module is used for determining the missing recharging elements when the complete recharging elements cannot be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction; prompting the user to input the missing top-up element by using a 5G message; receiving the missing recharging elements submitted by the user by using the 5G message; obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the missing recharging element; and executing telephone fee recharging operation according to the complete recharging element.
Based on the aforementioned inventive concept, as shown in fig. 5, the present invention further provides a computer device 500, which includes a memory 510, a processor 520, and a computer program 530 stored on the memory 510 and operable on the processor 520, wherein the processor 520 executes the computer program 530 to implement the aforementioned fee charging method.
An embodiment of the present invention further provides a computer-readable storage medium, where a computer program for executing the above-mentioned telephone fee recharging method is stored in the computer-readable storage medium.
In the embodiment of the invention, a telephone charge recharging voice instruction submitted by a user through a 5G message is received; when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element; the recharging element is recharging information needed in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements needed in the telephone fee recharging process. Therefore, the complete recharging factors can be obtained by presetting the recharging conditions and the telephone fee recharging voice instructions, the telephone fee recharging is completed, the user does not need to manually input the complete recharging factors each time the user recharges, the operation procedure of the telephone fee recharging can be simplified, and the user experience degree is improved.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (15)
1. A method for recharging a telephone fee, comprising:
receiving a telephone charge recharging voice instruction submitted by a user through a 5G message;
when the phone fee recharging voice instruction has matched preset recharging conditions and a complete recharging element can be obtained according to the matched preset recharging conditions and the phone fee recharging voice instruction, phone fee recharging operation is executed according to the complete recharging element;
the recharging element is recharging information required in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements required in the telephone fee recharging process;
further comprising:
when the phone fee recharging voice instruction does not have the matched preset recharging condition, the recharging element in the phone fee recharging voice instruction is obtained;
when a complete recharging element can be obtained according to the telephone fee recharging voice instruction, telephone fee recharging operation is executed according to the complete recharging element;
determining the missing recharging elements when the complete recharging elements can not be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction;
prompting the user to input the missing recharge elements by using a 5G message;
receiving the missing recharging elements submitted by the user by using the 5G message;
obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the missing recharging element;
and executing telephone fee recharging operation according to the complete recharging element.
2. A method of recharging a telephone fee as recited in claim 1, wherein the recharging element comprises at least one of: recharging the mobile phone number, the recharging amount and the payment account.
3. The method of claim 1, wherein before receiving a voice command for a fee charging submitted by a user via a 5G message, further comprising:
receiving at least one recharging condition submitted by a user by using the 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user;
acquiring a face video of a user by using 5G information;
after the user safety verification is passed according to the face video, establishing an incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: 5G information that the recharging condition is successfully set;
or, receiving at least one recharging condition submitted by the user by using the 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user;
after the user passes the safety verification in the mode of short message verification codes, establishing the incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
4. The telephone fee charging method of claim 1, wherein when the telephone fee charging voice command has a matched preset charging condition and a complete charging element can be obtained according to the matched preset charging condition and the telephone fee charging voice command, the telephone fee charging operation is performed according to the complete charging element, comprising:
performing semantic recognition on the telephone fee recharging voice instruction to obtain at least one first recharging element;
sequentially comparing a second recharging element contained in each recharging condition with the first recharging element according to the sequence from the priority level to the priority level in the recharging conditions preset by the user, determining the recharging conditions as preset recharging conditions matched with the telephone recharging voice instructions when the second recharging element in the recharging conditions is the same as any one of the first recharging elements, and stopping comparison;
and when a complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
5. The telephone fee charging method of claim 1, wherein when the telephone fee charging voice command has a matched preset charging condition and a complete charging element can be obtained according to the matched preset charging condition and the telephone fee charging voice command, the telephone fee charging operation is performed according to the complete charging element, comprising:
when the phone fee recharging voice instruction has matched preset recharging conditions and can obtain complete recharging elements according to the matched preset recharging conditions and the phone fee recharging voice instruction, carrying out voiceprint recognition on the phone fee recharging voice instruction;
and determining that the user submitting the voice command for recharging the telephone fee and the account opening person of the payment account are the same person according to the voiceprint recognition result, and executing the telephone fee recharging operation according to the complete recharging element.
6. The fee charging method of claim 5 wherein the voice command for fee charging is voice-print recognized; and when the user submitting the voice charge recharging voice instruction is determined to be the same person as the account opening person of the payment account according to the voiceprint recognition result, the telephone charge recharging operation is executed according to the complete recharging element, and the method comprises the following steps:
extracting a first frequency spectrum characteristic of the telephone fee recharging voice instruction;
acquiring a second spectrum characteristic pre-associated with the payment account;
comparing the first spectrum feature with the second spectrum feature;
and when the similarity of the first frequency spectrum characteristic and the second frequency spectrum characteristic is greater than a preset threshold value, executing telephone charge recharging operation according to the complete recharging element.
7. The telephone charge charging method of claim 1, after performing the telephone charge charging operation according to the perfect charging element, further comprising:
generating guide information for setting a recharging condition;
sending the guiding information to a user by using a 5G message;
receiving a recharging condition submitted by a user by using the 5G message and the priority of the recharging condition;
acquiring a face video of a user by using 5G information;
after the user safety verification is passed according to the face video, establishing the incidence relation between the user identification and the recharging condition and the priority of the recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
8. The telephone charge charging method of claim 1, after performing the telephone charge charging operation according to the perfect charging element, further comprising:
generating recharging conditions to be recommended according to recharging record data of a user by utilizing a pre-trained recharging condition generation model;
sending prompt information whether the recharging condition to be recommended is set as a recharging condition or not to a user by using a 5G message;
upon receiving a user submission with a 5G message: and after setting the recharging condition to be recommended as a recharging condition instruction and the priority of the recharging condition to be recommended, establishing an association relation between a user identifier and the recharging condition to be recommended and the priority of the recharging condition to be recommended.
9. A fee charger, comprising:
the receiving module is used for receiving a telephone fee recharging voice instruction submitted by a user through the 5G message;
the recharging module is used for executing telephone fee recharging operation according to the complete recharging element when the telephone fee recharging voice instruction has matched preset recharging conditions and the complete recharging element can be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction;
the recharging element is recharging information required in the telephone fee recharging process, the preset recharging condition comprises at least one recharging element, and the complete recharging element is all recharging elements required in the telephone fee recharging process;
the recharging module is also used for acquiring recharging elements in the telephone fee recharging voice instruction when the telephone fee recharging voice instruction does not have matched preset recharging conditions; when a complete recharging element can be obtained according to the telephone fee recharging voice instruction, telephone fee recharging operation is executed according to the complete recharging element;
further comprising:
the recharging condition recommending module is used for determining the missing recharging elements when the complete recharging elements cannot be obtained according to the matched preset recharging conditions and the telephone fee recharging voice instruction; prompting the user to input the missing top-up element by using a 5G message; receiving the missing recharging elements submitted by the user by using the 5G message; obtaining a complete recharging element according to the recharging element in the preset recharging condition, the recharging element in the telephone fee recharging voice instruction and the lacking recharging element; and executing telephone charge recharging operation according to the complete recharging element.
10. The value charging device of claim 9, further comprising: the recharging condition setting module is used for receiving at least one recharging condition submitted by a user by using a 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user;
acquiring a face video of a user by using 5G information;
after the user safety verification is passed according to the face video, establishing the association relationship between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: 5G information that the recharging condition is successfully set;
or, receiving at least one recharging condition submitted by the user by using the 5G message and the priority of each recharging condition; wherein, each recharging condition comprises at least one recharging element set by a user;
after the user passes the safety verification in the mode of short message verification codes, establishing the incidence relation between the user identification and the at least one recharging condition and the priority of each recharging condition, and sending the following information to the user: and 5G message that the recharging condition is successfully set.
11. The telephone fee charging device of claim 9, characterized by a charging module, specifically for performing semantic recognition on the telephone fee charging voice command to obtain at least one first charging element;
sequentially comparing a second recharging element contained in each recharging condition with the first recharging element according to the sequence from the priority level to the priority level in the recharging conditions preset by the user, determining the recharging conditions as preset recharging conditions matched with the telephone recharging voice instructions when the second recharging element in the recharging conditions is the same as any one of the first recharging elements, and stopping comparison;
and when a complete recharging element can be obtained according to the matched preset recharging condition and the telephone fee recharging voice instruction, executing telephone fee recharging operation according to the complete recharging element.
12. The telephone fee charging device of claim 9, characterized in that the charging module is specifically used for performing voiceprint recognition on the telephone fee charging voice command when the telephone fee charging voice command has a matched preset charging condition and a complete charging element can be obtained according to the matched preset charging condition and the telephone fee charging voice command;
and when the user submitting the voice recharging voice instruction is determined to be the same as the account opening person of the payment account according to the voiceprint recognition result, the telephone fee recharging operation is executed according to the complete recharging elements.
13. The telephone fee recharging device of claim 12, wherein the recharging module is specifically configured to extract a first spectrum feature of the telephone fee recharging voice command;
acquiring a second spectrum characteristic pre-associated with the payment account;
comparing the first spectrum feature with the second spectrum feature; and when the similarity of the first frequency spectrum characteristic and the second frequency spectrum characteristic is greater than a preset threshold value, executing telephone charge recharging operation according to the complete recharging element.
14. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of any of claims 1 to 8 when executing the computer program.
15. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program, which is executed by a processor to implement the method of any one of claims 1 to 8.
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