CN113630731B - Reminding method, reminding server and terminal - Google Patents
Reminding method, reminding server and terminal Download PDFInfo
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- CN113630731B CN113630731B CN202110974276.XA CN202110974276A CN113630731B CN 113630731 B CN113630731 B CN 113630731B CN 202110974276 A CN202110974276 A CN 202110974276A CN 113630731 B CN113630731 B CN 113630731B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
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Abstract
The application discloses a reminding method, a reminding server and a terminal, and belongs to the technical field of communication. The method comprises the following steps: responding to a reminding request sent by a first terminal, and acquiring first user information according to a first telephone number; acquiring a second telephone number from the service operator server according to the first user information; acquiring the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number; selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal; the reminding telephone number is sent to the first terminal, so that the first terminal sends out the unprocessed event reminding message according to the reminding telephone number, under the condition that the user is far away from the first terminal, the unprocessed event reminding message can still be sent out to the user by the terminal corresponding to the reminding telephone number, the user can know that the unprocessed event exists in time, and the user is prevented from missing important information.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a reminding method, a reminding server, and a terminal.
Background
With the improvement of terminal technology and the development of mobile communication industry, mobile terminals are rapidly popularized and become indispensable electronic tools in people's work and life. In practical applications, if the user does not process the event of the mobile terminal in real time (for example, does not answer an incoming call in real time or does not view a short message or a short message in real time), an unprocessed event may be formed in the mobile terminal. In the prior art, a mobile terminal with an unprocessed event reminds a user of the unprocessed event in a sound, light or vibration mode according to a preset reminding period. However, if the user is far away from the mobile terminal, the user cannot effectively receive the reminding message sent by the mobile terminal, and thus important information may be missed.
Disclosure of Invention
Therefore, the reminding method, the reminding server and the terminal are provided to solve the problem that the user may miss important information because the user cannot be effectively reminded when the user is far away from the mobile terminal in the existing unprocessed event reminding mode.
In order to achieve the above object, a first aspect of the present application provides a reminding method, including:
responding to a reminding request sent by a first terminal, and acquiring first user information according to a first telephone number, wherein the reminding request is a request which is set for an unprocessed event of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is the user information of the first telephone number;
acquiring a second telephone number from a service operator server according to the first user information, wherein the second telephone number corresponds to second user information, and part or all of the second user information is the same as the first user information;
acquiring use habit information of the first terminal and a second terminal according to the first telephone number and the second telephone number, wherein the second terminal is a terminal corresponding to the second telephone number;
selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal;
and sending the reminding telephone number to the first terminal so that the first terminal can send out an unprocessed event reminding message according to the reminding telephone number.
Further, the responding to the prompt request sent by the first terminal and acquiring the first user information according to the first phone number includes:
responding to a reminding request sent by the first terminal, and acquiring the first telephone number according to the reminding request;
and acquiring the first user information from a home communication operator server of the first telephone number according to the first telephone number.
Further, the usage habit information includes a usage service type and a corresponding usage duration;
the obtaining of the usage habit information of the first terminal and the second terminal according to the first phone number and the second phone number includes:
generating a first use habit query request according to the first telephone number;
sending the first usage habit query request to the first terminal, and obtaining the usage service type and the corresponding usage duration of the first terminal according to a first usage habit feedback message returned by the first terminal;
generating a second use habit query request according to the second telephone number;
and sending the second usage habit query request to the second terminal, and obtaining the usage service type and the corresponding usage duration of the second terminal according to a second usage habit feedback message returned by the second terminal.
Further, the selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal includes:
determining the use frequency of the first terminal and the second terminal in a preset reminding time limit according to the use habit information of the first terminal and the second terminal;
and selecting the reminding telephone number from the first telephone number and the second telephone number according to the service frequency of the first terminal and the second terminal in the preset reminding time limit.
In order to achieve the above object, a second aspect of the present application provides a reminding method, including:
generating a reminding request according to an unprocessed event, and sending the reminding request to a reminding server;
receiving a reminding telephone number returned by the reminding server, wherein the reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the using habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to a second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator server according to the first user information, and part or all of the second user information is the same as the first user information;
sending an unprocessed event reminding message according to the reminding telephone number.
Further, before generating a reminding request according to an unprocessed event and sending the reminding request to a reminding server, the method further includes:
determining whether the unprocessed event meets a preset reminding rule;
and under the condition that the unprocessed event meets the preset reminding rule, executing the step of generating a reminding request according to the unprocessed event and sending the reminding request to a reminding server.
Further, the preset reminding rule includes that the waiting time of the unprocessed event is greater than a preset time threshold, and the emergency degree of the unprocessed event is greater than a preset emergency threshold;
the determining whether the unprocessed event meets a preset reminding rule includes:
starting a timer and detecting the waiting time of the unprocessed event;
determining the urgency degree of the unprocessed event according to one or more of the event type, the repeated information and the contact information of the unprocessed event under the condition that the waiting time of the unprocessed event is greater than the preset time threshold;
and under the condition that the emergency degree of the unprocessed event is greater than the preset emergency threshold value, determining that the unprocessed event meets the preset reminding rule.
Further, the sending an unprocessed event reminding message according to the reminding telephone number comprises:
determining whether the reminder phone number is the same as the first phone number;
sending the unprocessed event reminding message according to first preset reminding configuration information under the condition that the reminding telephone number is the same as the first telephone number;
and sending a reminding prompt to a terminal corresponding to the reminding telephone number under the condition that the reminding telephone number is different from the first telephone number, so that the terminal corresponding to the reminding telephone number sends the unprocessed event reminding message according to the reminding prompt and second preset reminding configuration information, wherein the first preset reminding configuration information is the reminding configuration information of the current terminal, and the second preset reminding configuration information is the reminding configuration information of the terminal corresponding to the reminding telephone number.
In order to achieve the above object, a third aspect of the present application provides an alert server, including:
the first obtaining module is configured to respond to a reminding request sent by a first terminal and obtain first user information according to a first telephone number, wherein the reminding request is a request which is set for an unprocessed event of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is user information of the first telephone number;
a second obtaining module configured to obtain a second phone number from a service operator server according to the first user information, wherein the second phone number corresponds to second user information, and part or all of the second user information is the same as the first user information;
a third obtaining module, configured to obtain usage habit information of the first terminal and a second terminal according to the first phone number and the second phone number, where the second terminal is a terminal corresponding to the second phone number;
the selecting module is configured to select a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal;
and the first sending module is configured to send the reminding telephone number to the first terminal so that the first terminal sends an unprocessed event reminding message according to the reminding telephone number.
In order to achieve the above object, a fourth aspect of the present application provides a terminal comprising:
the generating module is configured to generate a reminding request according to the unprocessed event;
a second sending module configured to send the reminder request to a reminder server;
a receiving module configured to receive the reminding telephone number returned by the reminding server,
the reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the using habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to the second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator server according to the first user information, and part or all of the second user information is the same as the first user information;
and the reminding module is configured to send out an unprocessed event reminding message according to the reminding telephone number.
This application has following advantage:
the reminding method, the reminding server and the terminal respond to the reminding request sent by the first terminal and acquire the first user information according to the first telephone number; acquiring a second telephone number from the service operator server according to the first user information; acquiring the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number; selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal; and sending the reminding telephone number to the first terminal so that the first terminal can send out an unprocessed event reminding message according to the reminding telephone number. According to the method, after first user information is obtained, a second telephone number corresponding to second user information which is partially or completely the same as the first user information is further obtained, and a reminding telephone number is selected from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal, so that an unprocessed event reminding message can be sent to a user by a terminal corresponding to the reminding telephone number under the condition that the user is far away from the first terminal, the user can know that an unprocessed event exists in time, and the user is prevented from missing important information.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the principles of the application and not to limit the application.
Fig. 1 is a flowchart of a reminding method according to an embodiment of the present application;
fig. 2 is a flowchart of a method for selecting a phone number for reminding according to an embodiment of the present application;
fig. 3 is a flowchart of a reminding method according to another embodiment of the present application;
FIG. 4 is a flowchart of a method for sending an unprocessed event notification message according to an embodiment of the present application;
fig. 5 is a block diagram illustrating components of a reminder server according to an embodiment of the present application;
fig. 6 is a block diagram illustrating a terminal according to an embodiment of the present disclosure;
FIG. 7 is a block diagram of a reminder system according to an embodiment of the present application;
fig. 8 is a schematic signaling interaction diagram of a reminder system according to an embodiment of the present application.
Detailed Description
The following detailed description of embodiments of the present application will be made with reference to the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating the present application, are given by way of illustration and explanation only, and are not intended to limit the present application.
In the prior art, if an unprocessed event exists in the terminal, the terminal reminds the user according to a preset reminding mode (for example, when the user does not answer an incoming call, the terminal reminds the user of the existence of a missed incoming call in a mode of flashing a screen according to a preset period). However, in practical applications, the user may be far away from the terminal, so that the user cannot timely know the reminder sent by the terminal, and the user may miss important information.
In view of this, an embodiment of the present application provides a reminding method, a reminding server and a terminal, where the reminding server receives a reminding request from a first terminal, obtains a second phone number corresponding to part or all of user information that is the same as the first user information according to the first user information, selects a reminding phone number from the first phone number and the second phone number according to usage habit information of the first terminal and the second terminal, sends the reminding phone number to the first terminal, and sends an unprocessed event reminding message according to the reminding phone number by the first terminal, so that the user can know that an unprocessed event exists in time, and the user is prevented from missing important information.
The application provides a reminding method in a first aspect. Fig. 1 is a flowchart of a reminding method provided in an embodiment of the present application, and the method is applicable to a reminding server. As shown in fig. 1, the reminding method includes the following steps:
and S101, responding to a reminding request sent by the first terminal, and acquiring first user information according to the first telephone number.
The reminding request is a request which is set aiming at an unprocessed event of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is the user information of the first telephone number.
In some embodiments, the unprocessed events include unanswered calls, unviewed short messages, unviewed system messages, unprocessed memo messages, and the like. It should be noted that the above unprocessed events are only examples, and the present application is not limited to this.
In some embodiments, the user information may be obtained from information retained by the user when the home communication carrier transacts an account, and the like, and the user information includes any one or more of the user's name, certificate type, certificate number, work unit, residential address, office address, and the like.
In some embodiments, the obtaining, in response to the prompt request sent by the first terminal, the first user information according to the first phone number includes: responding to a reminding request sent by a first terminal, and acquiring a first telephone number according to the reminding request; according to the first telephone number, first user information is acquired from a home communication operator server of the first telephone number.
In some specific implementations, the home communications carrier server is connected to a Business Operation Support System (BOSS) of the communications carrier, and may acquire or store various types of Business data deposited by the Business Operation Support System. The business operation support system has the functions of realizing charging, settlement, business, accounting, customer service and the like, and provides system support for communication operators to develop normal business.
Step S102, according to the first user information, a second telephone number is obtained from the service operator server.
The second telephone number corresponds to second user information, and part or all of the second user information is the same as the first user information. The service operator server includes various kinds of service operator servers (including the above-described home communication operator server).
In practical application, the service operator server may be a server of a communication operator, a server of a logistics operator, a server of a catering operator, an e-commerce server, or a server of a location operator, and the like, which is not limited in the present application.
In some embodiments, a corresponding search formula is generated according to the first user information, the search formula indicates that second user information at least partially identical to the first user information is to be searched, the second user information is searched in the service operator server through the search formula, and then the telephone number corresponding to the second user information is used as the second telephone number. Wherein, the number of the acquired second telephone numbers can be one or more.
And step S103, acquiring the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number.
And the second terminal is a terminal corresponding to the second telephone number. The using habit information of the terminal can reflect the rule of the user when using the terminal, and the user can know when the user uses the type of service of the terminal usually through the using habit information.
In some embodiments, the usage habit information includes a usage service type and a corresponding usage duration. Acquiring the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number, wherein the method comprises the following steps:
generating a first using habit query request according to the first telephone number; sending the first using habit query request to the first terminal, and obtaining the using service type and the corresponding using duration of the first terminal according to a first using habit feedback message returned by the first terminal;
generating a second use habit query request according to the second telephone number; and sending the second using habit query request to the second terminal, and obtaining the using service type and the corresponding using duration of the second terminal according to a second using habit feedback message returned by the second terminal.
And for the first terminal or the second terminal, after receiving the first using habit query request/the first using habit query request, analyzing the habit of the user using the terminal according to a preset rule according to a terminal using record stored in a self database, generating using habit information according to an analysis result, and feeding the using habit information back to the reminding server.
In some implementations, the terminal usage record includes information on the type of usage service, start time, end time, etc. When the terminal analyzes the habit of the user for using the terminal according to the preset rule, a time coordinate axis can be generated, and each terminal use record is marked on the time coordinate axis according to the starting time and the ending time of the terminal use record, so that the use frequency of each service type in a preset period (for example, 24 hours) is counted, and the service type exceeding the preset use frequency is determined as the use service type corresponding to the time period in the use habit information. Wherein, the preset usage frequency may adopt 50% of the total usage frequency of the service type.
It should be noted that the above determining manner for the usage habit of the terminal is only an example, and those skilled in the art may adopt other methods to obtain the usage habit of the terminal according to actual needs, which is not limited in the present application.
And step S104, selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal.
In some embodiments, selecting the reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal comprises:
determining the use frequencies of the first terminal and the second terminal in a preset reminding time limit according to the use habit information of the first terminal and the second terminal; and selecting a reminding telephone number from the first telephone number and the second telephone number according to the use frequency of the first terminal and the second terminal in a preset reminding time limit.
In general, a telephone number corresponding to a terminal with a high frequency of use is used as a reminder telephone number, thereby increasing the possibility of reminding a user.
And step S105, sending the reminding telephone number to the first terminal so that the first terminal can send out an unprocessed event reminding message according to the reminding telephone number.
In some embodiments, the reminder server sends a reminder phone number to the first terminal. After the first terminal receives the reminding telephone number, whether the reminding telephone number is the same as the first telephone number is determined.
Under the condition that the reminding telephone number is the same as the first telephone number, the first terminal sends an unprocessed event reminding message according to first preset reminding configuration information, wherein the first preset reminding configuration information is the reminding configuration information of the current terminal;
and sending a reminding prompt to a terminal corresponding to the reminding telephone number under the condition that the reminding telephone number is different from the first telephone number. And the terminal corresponding to the reminding telephone number receives the reminding prompt and sends an unprocessed event reminding message according to the reminding prompt and second preset reminding configuration information, wherein the second preset reminding configuration information is the reminding configuration information of the terminal corresponding to the reminding telephone number.
In the embodiment, a reminding request sent by a first terminal is responded, and first user information is obtained according to a first telephone number; acquiring a second telephone number from the service operator server according to the first user information; acquiring the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number; selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal; and sending the reminding telephone number to the first terminal so that the first terminal can send out an unprocessed event reminding message according to the reminding telephone number. According to the method, after first user information is obtained, a second telephone number corresponding to second user information which is partially or completely the same as the first user information is further obtained, and a reminding telephone number is selected from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal, so that an unprocessed event reminding message can be sent to a user by a terminal corresponding to the reminding telephone number under the condition that the user is far away from the first terminal, the user can know that an unprocessed event exists in time, and the user is prevented from missing important information.
Fig. 2 is a flowchart of a method for selecting a reminding telephone number according to an embodiment of the present application, where the method is applicable to a reminding server. As shown in fig. 2, the method for selecting a reminding telephone number includes the following steps:
step S201, determining the use frequency of the first terminal and the second terminal in a preset reminding time limit according to the use habit information of the first terminal and the second terminal.
The preset reminding time limit is related to a reminding mode preset by a user. For example, if the preset reminding mode of the user is instant reminding, the preset reminding time limit is also instant and has no fixed time, that is, after an unprocessed event occurs, instant reminding is performed as long as the reminding telephone number is determined. If the reminding mode preset by the user is to delay for 5 minutes for reminding, the time point of the unprocessed event is delayed for 5 minutes, and then the time point enters the preset reminding time limit.
According to the using habit information of the first terminal, it can know when the first terminal uses which type of service under normal conditions, and similarly, according to the using habit information of the second terminal, it can know when the second terminal uses which type of service. Under the condition of determining the preset reminding time limit, the use frequency of the first terminal and the second terminal in the preset reminding time limit can be further determined.
Step S202, selecting a reminding telephone number from the first telephone number and the second telephone number according to the use frequency of the first terminal and the second terminal in the preset reminding time limit.
The higher the use frequency of the preset reminding time limit is, the higher the possibility that the user uses the terminal in the preset reminding time limit is, so that the higher the probability of realizing effective reminding is. Therefore, the telephone number corresponding to the terminal with higher use frequency in the preset reminding time limit is selected as the reminding telephone number.
For example, the preset reminding time limit is immediate reminding, and the current time is 14. Determining the time period in which the first terminal is frequently used from the usage habit information of the first terminal to be 7 to 00, 12 to 00, 10 to 14, and 18. As can be seen by sorting the time periods, the most recent frequent-use time period of the first terminal from the current time is 14 to 14, and the most recent frequent-use time period of the second terminal from the current time is 15 to 00 to 18. Because 14.
For another example, the preset reminding time limit is 14:00, the using habit information of the first terminal is that; the using habit information of the second terminal is that the terminal is used in the following steps of 11-00. Based on this, it can be determined that at time 14.
It should be noted that, the above method for selecting the reminding telephone number is only an example, and the application is not limited to this.
In this embodiment, the use frequency of the terminal in the preset reminding time limit is determined through the use habit of the terminal, and the telephone number of the terminal with higher use frequency is selected as the reminding telephone number, so that the probability of effectively reminding the user is improved.
Fig. 3 is a flowchart of a reminding method according to another embodiment of the present application, where the method is applicable to a terminal. As shown in fig. 3, the reminding method includes the following steps:
step S301, a reminding request is generated according to the unprocessed event, and the reminding request is sent to a reminding server.
The reminding request is a request which is set for unprocessed events of the first terminal and is used for reminding.
In some embodiments, the unprocessed events include unanswered calls, unviewed short messages, unviewed system messages, unprocessed memo messages, and the like. It should be noted that the above unprocessed events are only examples, and the present application is not limited to this.
In some embodiments, before step S301, the method further includes: determining whether the unprocessed event meets a preset reminding rule; in the case that the unprocessed event satisfies the preset reminding rule, the step S301 is determined to be executed.
In some implementations, the preset reminding rule includes that the waiting time of the unprocessed event is greater than a preset time threshold, and the urgency of the unprocessed event is greater than a preset urgency threshold.
Determining whether the unprocessed event satisfies a preset reminding rule, including:
starting a timer, and detecting the waiting time of an unprocessed event; under the condition that the waiting time of the unprocessed event is greater than a preset time threshold, determining the emergency degree of the unprocessed event according to one or more of the event type, the repeated information and the contact information of the unprocessed event; and under the condition that the emergency degree of the unprocessed event is greater than a preset emergency threshold value, determining that the unprocessed event meets a preset reminding rule. The repeated information includes information such as the number of times of repetition and the repetition interval (for example, the number of times of repeated incoming calls and the duration of the incoming call interval), and the contact information includes the name of the contact, whether the contact is stored in the address book of the terminal, and the like.
In practical applications, the user may set an urgency level determination rule in advance, and the determination may be made based on the urgency level determination rule when determining the urgency level of an unprocessed event.
It should be noted that the above method for determining the urgency of the unprocessed event is only an example, and the application is not limited thereto.
And step S302, receiving a reminding telephone number returned by the reminding server.
The reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the using habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to the second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator server according to the first user information, and part or all of the second user information is the same as the first user information.
And step S303, sending out an unprocessed event reminding message according to the reminding telephone number.
In some embodiments, issuing the unprocessed event alert message based on the alert phone number comprises:
determining whether the reminder phone number is the same as the first phone number; sending an unprocessed event reminding message according to first preset reminding configuration information under the condition that the reminding telephone number is the same as the first telephone number; and sending a reminding prompt to a terminal corresponding to the reminding telephone number under the condition that the reminding telephone number is different from the first telephone number, so that the terminal corresponding to the reminding telephone number sends an unprocessed event reminding message according to the reminding prompt and second preset reminding configuration information, wherein the first preset reminding configuration information is the reminding configuration information of the current terminal, and the second preset reminding configuration information is the reminding configuration information of the terminal corresponding to the reminding telephone number.
In the embodiment, a reminding request is generated according to an unprocessed event, and the reminding request is sent to a reminding server; and receiving a reminding telephone number returned by the reminding server, and sending an unprocessed event reminding message according to the reminding telephone number, so that the unprocessed event reminding message can be sent to the user by the terminal corresponding to the reminding telephone number under the condition that the user is far away from the current terminal, the user can know the existence of the unprocessed event in time, and the user is prevented from missing important information.
Fig. 4 is a flowchart of a method for issuing an unprocessed event notification message according to an embodiment of the present application, where the method is applicable to a terminal. As shown in fig. 4, the method for sending out the unprocessed event reminding message comprises the following steps:
step S401, determining whether the reminder phone number is the same as the first phone number.
The reminder phone number is a phone number selected from the first phone number and the second phone number, and therefore, there is a possibility that the reminder phone number is the same as the first phone number. For the first terminal, after receiving the reminding telephone number, it needs to determine whether the reminding telephone number is the same as the own telephone number (i.e. the first telephone number) first, so as to perform a specific reminding operation according to the determination result.
Step S402, sending out an unprocessed event reminding message according to the first preset reminding configuration information under the condition that the reminding telephone number is the same as the first telephone number.
The first preset reminding configuration information is reminding configuration information of the current terminal. The unprocessed event notification message may include terminal information (such as a terminal name, a phone number corresponding to the terminal, and the like) of the unprocessed event, information of the unprocessed event (an unprocessed event type, a waiting duration, and the like), and other contents.
Specifically, if the reminder phone number is the same as the first phone number, it indicates that the terminal having the unprocessed event is the same terminal (i.e., the first terminal) as the terminal that sent the unprocessed event reminder message. In this case, the first terminal may enhance the reminding effect of the unprocessed event, and use the enhanced reminding mode as the reminding mode of the unprocessed event reminding message, so as to improve the probability of effectively reminding the user. The above-mentioned reminding mode may be configured in advance at the terminal side as the reminding configuration information (i.e. the first preset reminding configuration information) of the terminal.
In some embodiments, the enhanced reminding effect includes, but is not limited to, increasing the reminding degree (e.g. increasing the volume, increasing the vibration intensity, etc.) or using a reminding mode with a stronger reminding effect, or superimposing a new reminding mode on the original reminding mode (e.g. adding a light reminding or adding a sound reminding under the original reminding mode, etc.).
For example, if the reminding mode of the unprocessed event is primary vibration, the reminding mode of the unprocessed event reminding message sent by the first terminal may be secondary vibration (the intensity of the secondary vibration is greater than that of the primary vibration).
For another example, if the reminding mode of the unprocessed event is vibration, the reminding mode of the first terminal sending the reminding message of the unprocessed event may be sound.
If the reminding mode of the unprocessed event is sound, the reminding mode of the first terminal sending the reminding message of the unprocessed event can be sound reminding and light reminding.
Step S403, under the condition that the reminding telephone number is different from the first telephone number, sending a reminding prompt to the terminal corresponding to the reminding telephone number, so that the terminal corresponding to the reminding telephone number sends an unprocessed event reminding message according to the reminding prompt and the second preset reminding configuration information.
And the second preset reminding configuration information is reminding configuration information of a terminal corresponding to the reminding telephone number.
In some embodiments, it is the second terminal that ultimately issues the unprocessed event alert message to the user if the alert phone is not the same as the first phone number. Specifically, when the first terminal judges that the reminding telephone number is different from the first telephone number, the first terminal sends a reminding prompt to a terminal corresponding to the reminding telephone number. And the reminding telephone number corresponding terminal receives the reminding prompt and sends an unprocessed event reminding message according to the second preset reminding configuration information. The unprocessed event notification message may include content such as terminal information (e.g., a terminal name, a phone number corresponding to the terminal, etc.) of the unprocessed event, information of the unprocessed event (e.g., a type of the unprocessed event, a waiting duration, etc.), and the like.
It should be noted that, after sending the unprocessed event notification message, the first terminal or the terminal corresponding to the notification phone number may send the unprocessed event notification message to the user again according to the notification method provided in the embodiment of the present application.
In this embodiment, the first terminal compares whether the reminding telephone number is the same as the first telephone number, and determines the terminal sending the unprocessed event reminding message according to the comparison result, thereby effectively reminding the user of the unprocessed event and avoiding the user missing important information.
The steps of the above methods are divided for clarity, and the implementation may be combined into one step or split some steps, and the steps are divided into multiple steps, so long as the same logical relationship is included, which are within the scope of the present patent; it is within the scope of the patent to add insignificant modifications to the algorithms or processes or to introduce insignificant design changes to the core design without changing the algorithms or processes.
A second aspect of the present application provides a reminder server. Fig. 5 is a block diagram of a reminder server according to an embodiment of the present application. As shown in fig. 5, the reminder server 500 includes:
the first obtaining module 501 is configured to respond to a prompt request sent by the first terminal, and obtain the first user information according to the first phone number.
The reminding request is a request which is set aiming at an unprocessed event of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is the user information of the first telephone number.
A second obtaining module 502 configured to obtain a second phone number from the service operator server according to the first user information.
The second telephone number corresponds to second user information, and part or all of the second user information is the same as the first user information.
A third obtaining module 503, configured to obtain the usage habit information of the first terminal and the second terminal according to the first phone number and the second phone number.
And the second terminal is a terminal corresponding to the second telephone number.
The selecting module 504 is configured to select a reminding telephone number from the first telephone number and the second telephone number according to the usage habit information of the first terminal and the second terminal.
A first sending module 505, configured to send the reminding telephone number to the first terminal, so that the first terminal sends out the unprocessed event reminding message according to the reminding telephone number.
In this embodiment, the first obtaining module responds to a reminding request sent by the first terminal, and obtains first user information according to the first phone number; the second obtaining module obtains a second telephone number from the service operator server according to the first user information; the third acquisition module acquires the use habit information of the first terminal and the second terminal according to the first telephone number and the second telephone number; the selection module selects a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal; the reminding telephone number is sent to the first terminal by the first sending module, so that the first terminal sends the unprocessed event reminding message according to the reminding telephone number, and the unprocessed event reminding message can still be sent to the user by the terminal corresponding to the reminding telephone number under the condition that the user is far away from the first terminal, so that the user can know that the unprocessed event exists in time, and the user is prevented from missing important information. A third aspect of the present application provides a terminal. Fig. 6 is a block diagram illustrating a terminal according to an embodiment of the present disclosure. As shown in fig. 6, the terminal 600 includes:
the generating module 601 is configured to generate a reminder request according to the unprocessed event.
A second sending module 602 configured to send a reminder request to the reminder server.
A receiving module 603 configured to receive the reminder phone number returned by the reminder server.
The reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the using habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to the second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator according to the first user information, and part or all of the second user information is the same as the first user information.
And the reminding module 604 is configured to send out the unprocessed event reminding message according to the reminding telephone number.
In the embodiment, the generating module generates a reminding request according to the unprocessed event and sends the reminding request to the reminding server through the sending module; the receiving module receives the reminding telephone number returned by the reminding server, and the reminding module sends the unprocessed event reminding message according to the reminding telephone number, so that the unprocessed event reminding message can be still sent to the user by the terminal corresponding to the reminding telephone number under the condition that the user is far away from the current terminal, the user can know the existence of the unprocessed event in time, and the user is prevented from missing important information.
Fig. 7 is a block diagram of a reminder system according to an embodiment of the present application.
As shown in fig. 7, the reminder system 700 includes: the communication service provider network 720 specifically comprises a first access network element 721, a reminding server 722, a service operation support system 723, a home communication operator server 724 and a second access network element 725.
In practical applications, the first access network element 721 or the second access network element 725 includes, but is not limited to, a Mobile Switching Center (MSC), a Visitor Location Register (VLR), and a Service Switching Point (SSP); the reminding server 722 is a server specially configured for the present application and configured to implement a reminding function, and is configured in a network of a communication carrier and connected to a service operation support system of the communication carrier; the business operation support system 723 can realize functions of charging, settlement, business, accounting, customer service and the like, and provides system support for normal operation of communication operator business; the home communication carrier server 724 is a server having a storage function in the communication carrier network, and "home" is with respect to the first terminal (the first terminal is a home terminal of the communication carrier network 720).
The third server is a server of a business operator other than the communication operator, and may be a server of a logistics operator, a server of a catering operator, an e-commerce server, a server of a location operator, and the like.
The second terminal 740 and the third terminal 750 refer to terminals determined from the third party server 730 and/or the home communication operator server 724 according to the first user information of the first terminal (the aggregate of the third party server 730 and the home communication operator server 724 constitutes the "service operator server" defined previously).
It should be noted that the second terminal 740 and the third terminal 750 both correspond to "the second terminal" defined in the claims, in other words, part or all of the user information corresponding to the second terminal 740 and the third terminal 750 is the same as the first user information. Before reminding, a reminding telephone number needs to be further selected from telephone numbers corresponding to the second terminal 740 and the third terminal 750.
Fig. 8 is a schematic signaling interaction diagram of a reminder system according to an embodiment of the present application.
As shown in fig. 8, the signaling interaction procedure includes:
step S801, the first terminal monitors a waiting duration of the unprocessed event.
Step S802, under the condition that the waiting time length is greater than the preset time threshold, the first terminal determines whether the emergency degree of the unprocessed event is greater than the preset emergency threshold.
And step S803, under the condition that the emergency degree of the unprocessed event is greater than a preset emergency threshold value, the first terminal generates a reminding request according to the unprocessed event and sends the reminding request to a reminding server.
And step S804, the reminding server receives the reminding request, generates a user information inquiry request according to the first telephone number in the reminding request, and sends the user information inquiry request to the attributive communication operator server.
The first telephone number is the telephone number of the first terminal.
Step S805, the home communications operator server receives the user query request, queries corresponding user information according to the first phone number, thereby obtaining first user information, and feeds back the first user information to the prompt server.
Step S806, the reminding server generates a related user query request according to the first user information, and sends the related user query request to the attribution communication operator server and the third party server respectively.
Step S807, the home communications operator server queries user information that is partially or entirely the same as the first user information, obtains second user information, and feeds back a second phone number corresponding to the second user information to the alert server.
In the present embodiment, it is assumed that the second phone number fed back by the home communications carrier server corresponds to the second terminal.
Step S808, the third party server queries user information that is partially or completely the same as the first user information, obtains second user information, and feeds back a second phone number corresponding to the second user information to the reminding server.
In this embodiment, it is assumed that the second phone number fed back by the third party server corresponds to the third terminal.
Step S809, the reminding server sends the first usage habit query request to the first terminal, sends the second usage habit query request to the second terminal, and sends the third usage habit query request to the third terminal.
Step S810, the first terminal receives the first using habit query request, generates a first using habit feedback message according to the using habit information of the first terminal, and sends the first using habit feedback message to the reminding server.
Step S811, the second terminal receives the second usage habit query request, generates a second usage habit feedback message according to the usage habit information of the second terminal, and sends the second usage habit feedback message to the reminding server.
In step S812, the third terminal receives the third usage habit query request, generates a third usage habit feedback message according to the usage habit information of the third terminal, and sends the third usage habit feedback message to the reminding server.
Step S813, the reminding server receives the first usage habit feedback message, the second usage habit feedback message and the third usage habit feedback message returned by the first terminal, the second terminal and the third terminal, and determines the usage frequency of the first terminal, the second terminal and the third terminal in a preset reminding time limit according to the usage habit information of the first terminal, the second terminal and the third terminal.
In step S814, the reminding server determines the telephone number corresponding to the terminal with the highest frequency of use in the preset reminding time limit as the reminding telephone number.
Step S815, the reminding server sends the reminding phone number to the first terminal.
In step S816, the first terminal receives the reminding telephone number and determines whether the reminding telephone number is the same as the first telephone number.
Step S817, under the condition that the reminding telephone number is the same as the first telephone number, the first terminal sends out an unprocessed event reminding message according to the first preset reminding configuration information.
The first preset reminding configuration information is reminding configuration information preset locally for the first terminal.
Step S818, when the reminding telephone number is different from the first telephone number, the first terminal sends a reminding prompt to the terminal corresponding to the reminding telephone number.
In this embodiment, it is assumed that the terminal corresponding to the reminding telephone number is the third terminal.
Step S819, the third terminal receives the reminder sent by the first terminal, and sends an unprocessed event reminder message according to a second preset reminder configuration message local to the third terminal.
It should be noted that, in practical applications, one logical unit may be one physical unit, may be a part of one physical unit, and may also be implemented by a combination of multiple physical units. In addition, in order to highlight the innovative part of the present application, a unit that is not so closely related to solving the technical problem proposed by the present application is not introduced in the present embodiment, but it does not indicate that no other unit exists in the present embodiment.
It is to be understood that the above embodiments are merely exemplary embodiments that are employed to illustrate the principles of the present application, and that the present application is not limited thereto. It will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the present application, and such changes and modifications are to be considered within the scope of the present application.
Claims (10)
1. A reminding method is characterized by comprising the following steps:
responding to a reminding request sent by a first terminal, and acquiring first user information according to a first telephone number, wherein the reminding request is a request which is set for unprocessed events of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is the user information of the first telephone number;
acquiring a second telephone number from a service operator server according to the first user information, wherein the second telephone number corresponds to second user information, and part or all of the second user information is the same as the first user information;
acquiring use habit information of the first terminal and a second terminal according to the first telephone number and the second telephone number, wherein the second terminal is a terminal corresponding to the second telephone number;
selecting a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal;
and sending the reminding telephone number to the first terminal so that the first terminal can send out an unprocessed event reminding message according to the reminding telephone number.
2. The reminding method according to claim 1, wherein the obtaining the first user information according to the first phone number in response to the reminding request sent by the first terminal comprises:
responding to a reminding request sent by the first terminal, and acquiring the first telephone number according to the reminding request;
and acquiring the first user information from a home communication operator server of the first telephone number according to the first telephone number.
3. The reminding method according to claim 1, wherein the usage habit information includes a usage service type and a corresponding usage duration;
the obtaining of the usage habit information of the first terminal and the second terminal according to the first phone number and the second phone number includes:
generating a first use habit query request according to the first telephone number;
sending the first usage habit query request to the first terminal, and obtaining the usage service type and the corresponding usage duration of the first terminal according to a first usage habit feedback message returned by the first terminal;
generating a second use habit query request according to the second telephone number;
and sending the second usage habit query request to the second terminal, and obtaining the usage service type and the corresponding usage duration of the second terminal according to a second usage habit feedback message returned by the second terminal.
4. The reminding method according to claim 1, wherein the selecting a reminding telephone number from the first telephone number and the second telephone number according to the usage habit information of the first terminal and the second terminal comprises:
determining the use frequency of the first terminal and the second terminal in a preset reminding time limit according to the use habit information of the first terminal and the second terminal;
and selecting the reminding telephone number from the first telephone number and the second telephone number according to the service frequency of the first terminal and the second terminal in the preset reminding time limit.
5. A reminding method is characterized by comprising the following steps:
generating a reminding request according to an unprocessed event, and sending the reminding request to a reminding server;
receiving a reminding telephone number returned by the reminding server, wherein the reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the using habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to a second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator server according to the first user information, and part or all of the second user information is the same as the first user information;
sending an unprocessed event reminding message according to the reminding telephone number.
6. The reminding method according to claim 5, wherein before generating the reminding request according to the unprocessed event and sending the reminding request to the reminding server, the method further comprises:
determining whether the unprocessed event meets a preset reminding rule;
and under the condition that the unprocessed event meets the preset reminding rule, executing the step of generating a reminding request according to the unprocessed event and sending the reminding request to a reminding server.
7. The reminding method according to claim 6, wherein the preset reminding rule includes that the waiting time of the unprocessed event is greater than a preset time threshold, and the urgency of the unprocessed event is greater than a preset urgency threshold;
the determining whether the unprocessed event meets a preset reminding rule includes:
starting a timer and detecting the waiting time of the unprocessed event;
determining the urgency degree of the unprocessed event according to one or more of the event type, the repeated information and the contact information of the unprocessed event under the condition that the waiting time of the unprocessed event is greater than the preset time threshold;
and under the condition that the emergency degree of the unprocessed event is greater than the preset emergency threshold value, determining that the unprocessed event meets the preset reminding rule.
8. The reminding method according to claim 5, wherein the sending out the unprocessed event reminding message according to the reminding telephone number comprises:
determining whether the reminder phone number is the same as the first phone number;
sending the unprocessed event reminding message according to first preset reminding configuration information under the condition that the reminding telephone number is the same as the first telephone number;
and sending a reminding prompt to a terminal corresponding to the reminding telephone number under the condition that the reminding telephone number is different from the first telephone number, so that the terminal corresponding to the reminding telephone number sends the unprocessed event reminding message according to the reminding prompt and second preset reminding configuration information, wherein the first preset reminding configuration information is the reminding configuration information of the current terminal, and the second preset reminding configuration information is the reminding configuration information of the terminal corresponding to the reminding telephone number.
9. A reminder server, comprising:
the first obtaining module is configured to respond to a reminding request sent by a first terminal and obtain first user information according to a first telephone number, wherein the reminding request is a request which is set for an unprocessed event of the first terminal and is used for reminding, the first telephone number is the telephone number of the first terminal, and the first user information is user information of the first telephone number;
a second obtaining module configured to obtain a second phone number from a service operator server according to the first user information, wherein the second phone number corresponds to second user information, and part or all of the second user information is the same as the first user information;
a third obtaining module, configured to obtain usage habit information of the first terminal and a second terminal according to the first phone number and the second phone number, where the second terminal is a terminal corresponding to the second phone number;
the selecting module is configured to select a reminding telephone number from the first telephone number and the second telephone number according to the using habit information of the first terminal and the second terminal;
and the first sending module is configured to send the reminding telephone number to the first terminal so that the first terminal sends an unprocessed event reminding message according to the reminding telephone number.
10. A terminal, comprising:
the generating module is configured to generate a reminding request according to the unprocessed event;
a second sending module configured to send the reminder request to a reminder server;
a receiving module configured to receive a reminding telephone number returned by the reminding server, wherein the reminding telephone number is a telephone number selected from a first telephone number and a second telephone number according to the use habit information of a current terminal and a second terminal, the current terminal corresponds to the first telephone number, the first telephone number corresponds to first user information, the second terminal corresponds to the second telephone number, the second telephone number corresponds to second user information, the second telephone number is information obtained from a service operator server according to the first user information, and part or all of the second user information is the same as the first user information;
and the reminding module is configured to send out an unprocessed event reminding message according to the reminding telephone number.
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| CN107147800A (en) * | 2017-06-01 | 2017-09-08 | 深圳市金立通信设备有限公司 | A kind of processing incoming call and terminal |
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