CN113408903B

CN113408903B - Order processing method, order processing device, electronic equipment and readable storage medium

Info

Publication number: CN113408903B
Application number: CN202110688095.0A
Authority: CN
Inventors: 陈震; 张�雄
Original assignee: Beijing Changxing Information Technology Co ltd
Current assignee: Beijing Changxing Information Technology Co ltd
Priority date: 2021-06-21
Filing date: 2021-06-21
Publication date: 2023-11-21
Anticipated expiration: 2041-06-21
Also published as: CN113408903A

Abstract

The invention provides an order processing method, an order processing device, electronic equipment and a readable storage medium. The method comprises the following steps: responding to a vehicle calling request of a passenger terminal, and determining vehicle calling order information and a vehicle loading point corresponding to the vehicle calling request; acquiring an order queue of a get-on point; editing an order queue according to the information of the vehicle calling order; acquiring position information of all empty vehicles in a preset area; and transmitting the first vehicle calling order information in the edited order queue to the empty vehicle based on the position information of the empty vehicle in the first position range corresponding to the loading point. Therefore, waiting passengers at the boarding point are reasonably planned in a queuing mode, the phenomenon of passengers robbing the bus is avoided, an empty bus driver can clearly and accurately know where the bus calling demand exists, the balance between the distribution of the bus and the bus calling demand is ensured, the no-load rate is reduced, the overall dispatching efficiency of the bus and the income of the drivers are improved, and the waiting time of the passengers is saved.

Description

Order processing method, order processing device, electronic equipment and readable storage medium

Technical Field

The present invention relates to the field of order processing technologies, and in particular, to an order processing method, an order processing device, an electronic device, and a readable storage medium.

Background

At present, taxi taking is one of the common travel modes in the modern society, and taxis serve as an important transportation means for people to travel in a way of 'road sign' or 'electric sign'. Passengers face the following two problems in the scene of a lift-off drive:

1. passengers have a taxi taking requirement, but nearby drivers do not know, so that the overall operation efficiency of the taxi is low;

2. when passengers are in a hot area for carrying out a lift-off operation, the phenomenon of robbing the vehicle often occurs, which is unfavorable for urban management.

Disclosure of Invention

The present invention aims to solve or improve at least one of the technical problems existing in the prior art or related art.

To this end, a first aspect of the invention provides an order processing method.

The second aspect of the invention also provides an order processing device.

The third aspect of the present invention also provides an electronic device.

The fourth aspect of the present invention also provides a readable storage medium.

In view of this, a first aspect of the present invention proposes an order processing method, including: responding to a vehicle calling request of a passenger terminal, and determining vehicle calling order information and a vehicle loading point corresponding to the vehicle calling request; acquiring an order queue of a get-on point; editing an order queue according to the information of the vehicle calling order; acquiring position information of all empty vehicles in a preset area; and transmitting the first vehicle calling order information in the edited order queue to the empty vehicle based on the position information of the empty vehicle in the first position range corresponding to the loading point.

According to the order processing method provided by the invention, when a vehicle calling request of a passenger terminal is received, vehicle calling order information indicated by the vehicle calling request and a vehicle loading point selected by a passenger are determined according to the vehicle calling request. And acquiring an order queue of the boarding point, namely selecting the queue of the passengers which are raised and ridden at the boarding point. And editing the order queue according to the order information of the taxi calling corresponding to the taxi calling request so as to add passengers to the taxi-taking-point order queue, thereby reasonably planning waiting passengers at the taxi-taking point in a queuing mode and avoiding the phenomenon of passengers taking the taxi.

Meanwhile, the position information of all empty vehicles in the preset area is acquired in real time, and when the position information of the empty vehicles is in a first position range corresponding to a loading point, the situation that the empty vehicles exist near the loading point is indicated, the system can schedule the empty vehicles to load passengers to the loading point, and then the first vehicle calling order information in the edited order queue (the latest order queue) is sent to the empty vehicles. Therefore, the order is automatically recommended to the empty vehicles according to the order queuing sequence of the passengers, so that an empty vehicle driver can clearly and accurately know where the vehicle calling demands exist, the vehicle distribution and the vehicle calling demands can be balanced, the empty load rate is reduced, the overall scheduling efficiency of the vehicles and the income of drivers are improved, the passenger seeking efficiency of the empty vehicles is improved, the order propulsion is promoted, the waiting time of the passengers is saved, and the riding experience of the passengers is improved.

Wherein the order information includes at least one of the following: information such as identity information of passengers, number of people, queuing rewarding information, boarding time, boarding point position, alighting point position, driving mileage, expense and the like. The preset area can be a city, a city area or other areas and can be reasonably set according to the urban traffic management requirements.

Specifically, the position information of the empty vehicle can be determined by a GPS positioning system or a Beidou positioning system.

It should be noted that, passengers can select the required boarding point through physical lifting rods arranged at roadsides or electronic lifting rods preset by the system.

According to the order processing method provided by the invention, the following additional technical characteristics can be provided:

in the above technical solution, further, according to the information of the order of the calling car, editing the order queue includes: determining the serial number of the order information of the vehicle calling in an order queue according to the order information of the vehicle calling and a preset queuing sequence; and adding the order information of the calling to the order queue according to the serial number.

In the technical scheme, a preset queuing sequence of the get-on point is determined, and the order information of the vehicle calling corresponding to the vehicle calling request and the order information of the vehicle calling recorded in the order queue are ordered according to the preset queuing sequence so as to determine the serial number of the order information of the vehicle calling corresponding to the vehicle calling request in the order queue. And adding the order information of the taxi calling to the order queue according to the serial number to finish the queuing of the passenger at the taxi boarding point. While reasonably planning waiting passengers at the boarding points, the order queue is used for recommending the taxi calling orders for the empty vehicles, and the overall scheduling efficiency of the vehicles and the income of drivers are improved.

The preset queuing sequence may be a sequence of generation time of the vehicle-calling order information, or a corresponding relation between a plurality of ordering conditions and ordering scores in the preset queuing sequence, the ordering score of each ordering condition is determined through the corresponding relation, and the sum of the ordering scores of the plurality of ordering conditions, namely, the total ordering score of the vehicle-calling order information is calculated, and is ordered from large to small according to the total ordering score.

In any of the above technical solutions, further, after determining the serial number of the order information of the taxi in the order queue according to the order information of the taxi and the preset queuing sequence, the method further includes: determining serial number offset corresponding to the order information of the taxi calling according to the rewarding information and the preset weight in the order information of the taxi calling; and updating the serial number of the order information of the calling vehicle in the order queue according to the serial number offset.

In the technical scheme, after the serial number of the order information of the vehicle is determined in the order queue, whether bonus information exists in the order information of the vehicle is checked, for example, passengers can enjoy red packets, platform members and the like, and when the bonus information exists, the serial number offset corresponding to the order information of the vehicle is determined through the bonus information and preset weight, and the serial number of the order information of the vehicle in the order queue is updated according to the serial number offset. Thereby realizing an adjustment mechanism of order queuing so as to meet the personalized requirements of different passengers.

In any of the above technical solutions, further, after editing the order queue according to the information of the call order, the method further includes: and sending queuing information of the order information of the calling vehicle in the order queue to the passenger terminal.

In the technical scheme, after the order information of the taxi is added into the order queue, namely, the passenger queuing is completed, the queuing information of the order information of the taxi in the order queue is sent to the passenger terminal, so that the passenger is informed of the waiting queuing condition of the taxi taking point, the passenger is facilitated to plan the subsequent journey, and the use experience of the passenger is improved.

The queuing information comprises a serial number of the order information in the order queue and/or an estimated waiting time length corresponding to the serial number. Specifically, the estimated waiting time length corresponding to the serial number of the order information of the calling vehicle in the order queue can be estimated according to the historical waiting time length of the loading point.

In any of the above technical solutions, further, the order processing method further includes: generating an order key according to the vehicle calling order information corresponding to the order receiving information based on the received order receiving information fed back by the empty vehicle; the method comprises the steps of sending vehicle information and order keys of empty vehicles to passenger terminals of vehicle calling order information corresponding to order receiving information; and sending the order key to the empty vehicle.

In the technical scheme, after the empty vehicle receives the vehicle-calling order information recommended by the system, a driver can feed back whether to accept the vehicle-calling order information or not by operating a driver terminal or vehicle-mounted equipment. When receiving order receiving information fed back by the empty vehicle, the system receives order receiving information which comprises the order receiving information received by a driver and indicates that the empty vehicle and passengers are successfully matched, and the empty vehicle can load passengers to a loading point according to the indication of the order receiving information. At this time, an order key is generated according to the order information of the calling received by the driver corresponding to the order receiving information, and then the order key is sent to the passenger terminal and the empty vehicle. The method is convenient for the passenger and the driver to determine that the pairing is successful according to the order key, the driver can get to the boarding point in a targeted way to meet the passenger to be on the trip, and the pairing relationship between the passenger and the driver can be verified through the order key, so that the passenger riding errors are avoided. Further, when the order key is sent to the passenger terminal, vehicle information of the empty vehicle can be sent together, passengers can rapidly determine the empty vehicle with the order through the vehicle information such as license plate numbers, colors, driver names, service evaluations and the like of the empty vehicle, the possibility of vehicle error is further reduced, and the transparent vehicle information is beneficial to improving the riding safety of the passengers.

In any of the above solutions, further, sending the order key to the empty vehicle includes: and sending the order key to an on-board display device or a voice device of the empty vehicle.

In the technical scheme, the order key can be sent to the vehicle-mounted display device of the empty vehicle, so that the vehicle-mounted display device displays the order key to the outside, and the visualization of the order key is realized, so that passengers can quickly position the vehicle receiving the order of the vehicle. Or sending the order key to the voice device of the empty vehicle, so that the voice device broadcasts the order key in a voice mode, passengers can check the order key conveniently, and passengers can be prevented from taking the empty vehicle by mistake.

In any of the above technical solutions, further, the order processing method further includes: and deleting the vehicle-calling order information corresponding to the matching information from the order queue based on the matching information of the order key fed back by the empty vehicle.

In the technical scheme, when a passenger gets on, the matching between the driver and the passenger can be carried out through the order key, and the driver confirms that the matching is successful, namely, after an empty vehicle receives the passenger in the order information of calling, the matching information can be fed back to the system. When the system receives matching information of the order key fed back by the empty vehicle, the passenger is informed of successful boarding, the order information of the calling vehicle corresponding to the matching information is deleted from the order queue, and new empty vehicles nearby are scanned for the first order information of the order queue again, so that repeated pushing of the order information of the calling vehicle is avoided, and confusion of order allocation is effectively prevented.

In any of the above technical solutions, further, according to the information of the order of the calling car, editing the order queue, including: acquiring position information of a passenger terminal; and editing an order queue according to the information of the order of the calling vehicle based on the position information of the passenger terminal in a second position range corresponding to the boarding point.

In the technical scheme, when the electronic raising of the passengers through the system is considered, the position of the boarding point is subjectively selected by the passengers, however, the boarding point selected by the passengers may be far away from the current position of the passengers, at this time, after the driver receives a calling order and reaches the boarding point selected by the passengers, the phenomenon that the passengers do not reach the boarding point may occur, and the traveling efficiency of the passengers and the driver is seriously influenced. For this purpose, the position information of the passenger terminal is verified by the second position range corresponding to the boarding point. And under the condition that the position information of the passenger terminal is in a second position range corresponding to the boarding point, the passenger is positioned near the boarding point, and the order queue can be edited according to the order information, namely the order information corresponding to the passenger terminal is added to the order queue. Therefore, the problem that passengers cannot quickly arrive at the boarding point or the passengers select the boarding point by mistake due to misoperation caused by remote reservation queuing is avoided, the benefits of both a driver and the passengers are further ensured, and the traveling efficiency is improved.

In any of the above technical solutions, further, before determining the taxi calling order information and the taxi taking point corresponding to the taxi calling request in response to the taxi calling request of the passenger terminal, the method further includes: acquiring historical vehicle calling order information of all vehicles in a preset area and road condition information of the preset area; determining position distribution information of departure points of historical order information according to the historical order information; and configuring at least one get-on point according to the position distribution information and the road condition information.

In this technical solution, whether "road sign" or "electric sign", at least one boarding point needs to be preconfigured for the passengers to choose. Specifically, through the road condition information of the preset area, the position which can be convenient for the user to go to or accord with the traffic rule in the preset area is determined. And further determining position distribution information of departure points of the historical order information through historical order information of all vehicles in the preset area, and further analyzing positions with higher traveling probability of passengers to obtain at least one boarding point. Therefore, reasonable setting of the boarding point is realized, the configured boarding point can meet traffic convenience and passenger demands, and empty vehicles and passengers can conveniently collide with the boarding point.

Further, after at least one boarding point is configured, in the process of selecting the boarding point by the passenger, the identity information of the passenger terminal can be obtained, the boarding point which better meets the actual requirement of the passenger is matched according to the identity information, and the prompting information of the boarding point is output so as to highlight the boarding point. Therefore, different target boarding points are recommended for different crowds, time for passengers to select the boarding points is saved, passengers can find required boarding points quickly, order processing is more intelligent and humanized, and efficiency of order processing is improved.

In any of the above technical solutions, further, configuring at least one get-on point according to the location distribution information and the road condition information, includes: according to the road condition information, determining candidate get-on points in a preset area; clustering the departure points in the position distribution information according to a preset clustering distance, and determining a plurality of position distribution areas in a preset area; determining a position distribution density of each of the plurality of position distribution areas according to the position distribution information; and taking the candidate get-on points in the position distribution area with the position distribution density larger than the density threshold value as the get-on points.

In the technical scheme, the candidate get-on points which can be convenient for the user to go to or meet the traffic regulations in the preset area are analyzed according to the road condition information, and the number of the candidate get-on points can be one or more. And clustering the departure points in the position distribution information according to a preset clustering distance to cluster the departure points of the historical taxi calling orders into a plurality of areas with higher passenger selection tendencies, namely, position distribution areas, wherein the distance between any two departure points in the position distribution areas is smaller than or equal to the preset clustering distance. And determining a position distribution density of each of the plurality of position distribution areas based on the position distribution information. And further comparing the magnitude relation between the position distribution density and the first density threshold, and when the position distribution density is larger than the density threshold, indicating that the number of historical taxi calling orders in the position distribution area is larger, wherein passengers are more prone to riding in the position distribution area, and taking the candidate taxi taking point in the position distribution area as a taxi taking point set by the system. Therefore, reasonable setting of the boarding point is realized, the configured boarding point can meet traffic convenience and passenger demands, the boarding point collision surface of empty vehicles and passengers is facilitated, and the urban traffic efficiency is improved.

Specifically, the position distribution density is used to represent the degree of density of departure points in different position distribution areas, and the higher the position distribution density is, the higher the probability that a vehicle will be loaded to a passenger is, and the higher the frequency that a vehicle will be loaded to a passenger is.

The road condition information includes road information, road forbidden conditions, road speed limit, road shoulder width, traffic flow, road congestion conditions, whether a road has a parking space or not, and other target items. The candidate boarding points which can be parked and meet safety are selected on the road through a plurality of target items, so that illegal parking and high-risk parking are avoided, and each passenger can get on the vehicle safely and gracefully.

According to a second aspect of the present invention, there is also provided an order processing apparatus, comprising: the determining module is used for responding to a vehicle calling request of the passenger terminal and determining vehicle calling order information and a vehicle loading point corresponding to the vehicle calling request; the acquisition module is used for acquiring an order queue of the get-on point; the editing module is used for editing an order queue according to the information of the vehicle-calling order; the acquisition module is also used for acquiring the position information of all empty vehicles in the preset area; and the sending module is used for sending the first vehicle calling order information in the edited order queue to the empty vehicle based on the fact that the position information of the empty vehicle is in the first position range corresponding to the loading point.

In the technical scheme, when a taxi calling request of a passenger terminal is received, taxi calling order information indicated by the taxi calling request and a taxi getting-on point selected by a passenger are determined according to the taxi calling request. And acquiring an order queue of the boarding point, namely selecting the queue of the passengers which are raised and ridden at the boarding point. And editing the order queue according to the order information of the taxi calling corresponding to the taxi calling request so as to add passengers to the taxi-taking-point order queue, thereby reasonably planning waiting passengers at the taxi-taking point in a queuing mode and avoiding the phenomenon of passengers taking the taxi.

In any of the above technical solutions, further, the determining module is further configured to determine a serial number of the order information of the calling vehicle in the order queue according to the order information of the calling vehicle and a preset queuing sequence; and the editing module is also used for adding the order information of the calling to the order queue according to the serial numbers.

In any of the above technical solutions, further, the determining module is further configured to determine a serial number offset corresponding to the order information of the calling party according to the rewarding information and the preset weight in the order information of the calling party; and the editing module is also used for updating the serial numbers of the order information of the calling in the order queue according to the serial number offset.

In any of the above technical solutions, further, the sending module is further configured to send a serial number of the order information of the calling party in the order queue to the passenger terminal.

The queuing information comprises a serial number of the order information in the order queue and/or an estimated waiting time length corresponding to the serial number.

In any of the above solutions, further, the order processing device further includes: the generation module is used for generating an order key according to the vehicle calling order information corresponding to the order receiving information based on the received order receiving information fed back by the empty vehicle; the sending module is also used for sending the vehicle information of the empty vehicle and the order key to the passenger terminal of the vehicle calling order information corresponding to the order receiving information; and sending the order key to the empty vehicle.

In any of the above solutions, further, the sending module is further configured to send the order key to an on-board display device or a voice device of the empty vehicle.

In any of the above technical solutions, further, the editing module is further configured to delete, based on the matching information of the order key that is fed back by the empty vehicle, the vehicle-calling order information corresponding to the matching information from the order queue.

In the technical scheme, when a passenger gets on, the matching between the driver and the passenger can be carried out through the order key, and the driver confirms that the matching is successful, namely, after an empty vehicle receives the passenger in the order information of calling, the matching information can be fed back to the system. When the system receives matching information of order keys fed back by empty vehicles, the passengers are informed of successful boarding, the order information of the called vehicles corresponding to the order receiving information is deleted from the order queue, and new empty vehicles nearby are scanned for the first order information of the order queue again, so that repeated pushing of the order information of the called vehicles is avoided, and confusion of order allocation is effectively prevented.

In any of the above technical solutions, further, the acquiring module is further configured to acquire location information of the passenger terminal; the editing module is further used for editing an order queue according to the information of the order of the taxi calling based on the fact that the position information of the passenger terminal is in a second position range corresponding to the taxi getting-on point.

In any of the above technical solutions, further, the obtaining module is further configured to obtain historical vehicle-calling order information of all vehicles in the preset area and road condition information in the preset area; the determining module is also used for determining the position distribution information of the departure points of the historical taxi calling order information according to the historical taxi calling order information; the order processing device further includes: the configuration module is used for configuring at least one get-on point according to the position distribution information and the road condition information.

According to a third aspect of the present invention, there is also provided an electronic device comprising: a memory storing a program or instructions; and the processor is connected with the memory and realizes the order processing method proposed by the first aspect when the processor executes the program or the instructions. Therefore, the electronic device has all the advantages of the order processing method proposed in the first aspect, and is not repeated.

According to a fourth aspect of the present invention, there is provided a readable storage medium having stored thereon a program or instructions which, when executed by a processor, perform the order processing method set forth in the first aspect. Therefore, the readable storage medium has all the advantages of the order processing method according to the first aspect, and will not be repeated.

Additional aspects and advantages of the invention will be set forth in part in the description which follows, or may be learned by practice of the invention.

Drawings

The foregoing and/or additional aspects and advantages of the invention will become apparent and may be better understood from the following description of embodiments taken in conjunction with the accompanying drawings in which:

FIG. 1 illustrates one of the flow diagrams of an order processing method of one embodiment of the present invention;

FIG. 2 shows a second flow chart of an order processing method according to an embodiment of the application;

FIG. 3 is a third flow chart of an order processing method according to an embodiment of the application;

FIG. 4 shows a fourth flow diagram of an order processing method according to an embodiment of the application;

FIG. 5 illustrates a fifth flow diagram of an order processing method according to an embodiment of the present application;

FIG. 6 shows a sixth flow chart of an order processing method according to an embodiment of the application;

FIG. 7 illustrates a seventh flow chart of an order processing method according to an embodiment of the application;

FIG. 8 shows a flowchart eight of an order processing method according to an embodiment of the present application;

FIG. 9 shows a ninth flow chart of an order processing method according to an embodiment of the application;

FIG. 10 shows a schematic block diagram of an order processing apparatus of one embodiment of the present application;

fig. 11 shows a schematic block diagram of an electronic device of an embodiment of the application.

Detailed Description

In order that the above-recited objects, features and advantages of the present application will be more clearly understood, a more particular description of the application will be rendered by reference to the appended drawings and appended detailed description. It should be noted that, without conflict, the embodiments of the present application and features in the embodiments may be combined with each other.

In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those described herein, and therefore the scope of the present invention is not limited to the specific embodiments disclosed below.

Order processing methods, apparatuses, electronic devices, and readable storage media according to some embodiments of the present invention are described below with reference to fig. 1 through 11.

As shown in fig. 1, according to an embodiment of the first aspect of the present invention, there is provided an order processing method, including:

step 102, responding to a vehicle calling request of a passenger terminal, and determining vehicle calling order information and a vehicle loading point corresponding to the vehicle calling request;

104, acquiring an order queue of a get-on point;

step 106, according to the information of the order of the calling car, editing an order queue;

step 108, acquiring position information of all empty vehicles in a preset area;

step 110, based on the position information of the empty vehicle being in the first position range corresponding to the get-on point, the first order information in the edited order queue is sent to the empty vehicle.

In this embodiment, when a call request from the passenger terminal is received, call order information indicated by the call request and a get-on point selected by the passenger are determined according to the call request. And acquiring an order queue of the boarding point, namely selecting the queue of the passengers which are raised and ridden at the boarding point. And editing the order queue according to the order information of the taxi calling corresponding to the taxi calling request so as to add passengers to the taxi-taking-point order queue, thereby reasonably planning waiting passengers at the taxi-taking point in a queuing mode and avoiding the phenomenon of passengers taking the taxi.

It can be understood that a first preset distance of the on-coming point is preset, the on-coming point is taken as an origin, the first preset distance is taken as a radius, and a first position range corresponding to the on-coming point is defined. The first preset distance can be reasonably set according to traffic flow, road congestion and other road condition information in a preset area, so that empty vehicles in a first position range can reach a get-on point at a higher speed, and efficient vehicle dispatching is further met.

It should be noted that, passengers can select the required boarding point through the physical lifting rod arranged at the roadside or the electronic lifting rod preset by the system. For example, a passenger may scan the identifier of the physical rod to send a call request, where the identifier of the physical rod may be a two-dimensional code, a bar code, a Near Field Communication (NFC) tag, etc., and at this time, the physical rod is the boarding point selected by the passenger, and the order queuing is performed at the physical rod by using the call order information corresponding to the call request. Or the passenger selects a required boarding point from the boarding points preset by the system through the mobile terminal and queues the order. It is worth mentioning that each of the lifting rods has a unique identity mark in the system, so that different lifting rods can be distinguished, and the accuracy of the selection of the boarding point is ensured.

For example, when a passenger scans a two-dimensional code of a physical rod or the passenger reserves an order at the electronic rod, a call order information is generated, and the call order information includes passenger information, serial number information or position information of the rod, and get-on key information (order key). The method includes the steps of taking a lifting rod as a center, scanning nearby empty vehicles, and when the empty vehicles reach the vicinity of the lifting rod (are located in a first position range), sequentially sending the front-most vehicle calling order information of the queue to a device of the empty vehicles.

In one embodiment of the present invention, as shown in FIG. 2, step 106, editing the order queue according to the call order information, includes:

step 202, determining the serial number of the order information of the calling vehicle in an order queue according to the order information of the calling vehicle and a preset queuing sequence;

and 204, adding the order information of the calling to the order queue according to the serial number.

In this embodiment, a preset queuing order of the get-on point is determined, and the order information of the get-on corresponding to the get-on request and the order information of the get-on recorded in the order queue are ordered according to the preset queuing order, so as to determine a serial number of the order information of the get-on corresponding to the get-on request in the order queue. And adding the order information of the taxi calling to the order queue according to the serial number to finish the queuing of the passenger at the taxi boarding point. While reasonably planning waiting passengers at the boarding points, the order queue is used for recommending the taxi calling orders for the empty vehicles, and the overall scheduling efficiency of the vehicles and the income of drivers are improved.

The preset queuing sequence may be a sequence of generation time of the vehicle-calling order information, or a corresponding relation between a plurality of ordering conditions and ordering scores in the preset queuing sequence, the ordering score of each ordering condition is determined through the corresponding relation, and the sum of the ordering scores of the plurality of ordering conditions, namely, the total ordering score of the vehicle-calling order information is calculated, and is ordered from large to small according to the total ordering score. For example, when the generation time of the order information of the call and the ordering score is determined by the getting-off point of the passenger are integrated, in the corresponding relationship, the ordering score is larger when the generation time is earlier and the ordering score is larger when the generation time is the same, and considering the situation that the getting-off point possibly has emergency in a hospital, the ordering score of the getting-off point in the hospital can be set to be larger than the ordering score of the getting-off point in a market.

In one embodiment of the present invention, as shown in fig. 3, step 202, after determining the serial number of the order information of the calling party in the order queue according to the order information of the calling party and the preset queuing sequence, further includes:

step 302, determining a serial number offset corresponding to the order information of the taxi calling according to the rewarding information and the preset weight in the order information of the taxi calling;

And step 304, updating the serial numbers of the order information of the calling in the order queue according to the serial number offset.

In this embodiment, after determining the serial number of the order information in the order queue, it is checked whether there is bonus information, for example, a passenger rewards a red pack, a platform member, etc., in the order information, and in the case that there is bonus information, the serial number offset corresponding to the order information is determined by the bonus information and a preset weight, and the serial number of the order information in the order queue is updated according to the serial number offset. Thereby realizing an adjustment mechanism of order queuing so as to meet the personalized requirements of different passengers.

For example, the serial number 20 of the order information in the order queue is determined according to the preset queuing sequence, in order to make a passenger start as early as possible, a 3-element red packet can be added in the order information, if the serial number offset is 3 through preset weight, the serial number of the order information in the order queue is adjusted forward according to the serial number offset, that is, the final serial number is 17, the order information is added to the position of the order queue with the serial number 17, and the original serial number 17 and the order information with the original serial number located behind the original serial number are delayed by one serial number.

In one embodiment of the present invention, as shown in fig. 4, step 106, after editing the order queue according to the information of the call order, further includes:

and step 402, queuing information of the order information of the calling vehicle in the order queue is sent to the passenger terminal.

In the embodiment, after the order information of the taxi is added to the order queue, namely, the passenger queuing is completed, the queuing information of the order information of the taxi in the order queue is sent to the passenger terminal, so that the passenger is informed of the waiting queuing condition of the taxi taking point, the passenger is facilitated to plan the subsequent journey, and the use experience of the passenger is improved.

In one embodiment of the present invention, fig. 5 shows a fifth flow chart of an order processing method according to one embodiment of the present invention, including:

step 502, generating an order key according to the order information of the vehicle calling corresponding to the order information based on the received order information fed back by the empty vehicle;

Step 504, transmitting the vehicle information and the order key of the empty vehicle to the passenger terminal of the vehicle calling order information corresponding to the order receiving information;

step 506, the order key is sent to the empty vehicle.

In this embodiment, after receiving the system recommended order information, the driver may feed back whether to accept the order information by operating the driver terminal or the in-vehicle device. When receiving order receiving information fed back by the empty vehicle, the system receives order receiving information which comprises the order receiving information received by a driver and indicates that the empty vehicle and passengers are successfully matched, and the empty vehicle can load passengers to a loading point according to the indication of the order receiving information. At this time, an order key is generated according to the order information of the calling received by the driver corresponding to the order receiving information, and then the order key is sent to the passenger terminal and the empty vehicle. The method is convenient for the passenger and the driver to determine that the pairing is successful according to the order key, the driver can get to the boarding point in a targeted way to meet the passenger to be on the trip, and the pairing relationship between the passenger and the driver can be verified through the order key, so that the passenger riding errors are avoided. Further, when the order key is sent to the passenger terminal, vehicle information of the empty vehicle can be sent together, passengers can rapidly determine the empty vehicle with the order through the vehicle information such as license plate numbers, colors, driver names, service evaluations and the like of the empty vehicle, the possibility of vehicle error is further reduced, and the transparent vehicle information is beneficial to improving the riding safety of the passengers.

In one embodiment of the present invention, as shown in FIG. 6, step 506, sending the order key to the empty vehicle includes:

step 602, sending an order key to an on-board display device or a voice device of the empty vehicle.

In this embodiment, the order key may be sent to the vehicle-mounted display device of the empty vehicle, so that the vehicle-mounted display device displays the order key to the outside, and visualization of the order key is achieved, so that the passenger can quickly locate the vehicle receiving the order for calling the vehicle. Or sending the order key to the voice device of the empty vehicle, so that the voice device broadcasts the order key in a voice mode, passengers can check the order key conveniently, and passengers can be prevented from taking the empty vehicle by mistake.

The vehicle-mounted display device comprises a dome lamp, a vehicle-mounted intelligent terminal large screen and the like.

In one embodiment of the present invention, fig. 7 shows a seventh flow chart of an order processing method according to one embodiment of the present invention, including:

step 702, based on the matching information of the order key fed back by the empty vehicle, deleting the vehicle-calling order information corresponding to the matching information from the order queue.

In this embodiment, the matching between the driver and the passenger can be performed through the order key when the passenger gets on, and the driver confirms that the matching is successful, that is, after the empty vehicle receives the passenger in the order information of the calling, the matching information can be fed back to the system. When the system receives matching information of the order key fed back by the empty vehicle, the passenger is informed of successful boarding, the order information of the calling vehicle corresponding to the matching information is deleted from the order queue, and new empty vehicles nearby are scanned for the first order information of the order queue again, so that repeated pushing of the order information of the calling vehicle is avoided, and confusion of order allocation is effectively prevented.

For example, a passenger gets on the vehicle and the driver's trip meter begins to charge, at which time the device of the empty vehicle (e.g., the driver's terminal, on-board processor, etc.) communicates trip meter information (matching information) to the system, which matches the passenger's call order information through the time, location, and license plate number of the trip meter. After the matching is completed, the order is removed from the order queue of the lifting rod, and the next vehicle-calling order information in the order queue starts to scan nearby new empty vehicles.

In one embodiment of the present invention, as shown in FIG. 8, step 106, editing the order queue according to the call order information, includes:

step 802, acquiring position information of a passenger terminal;

step 804, based on the position information of the passenger terminal being in the second position range corresponding to the get-on point, the order queue is edited according to the order information.

In this embodiment, considering that the position of the boarding point is subjectively selected by the passenger when the passenger performs electronic raising through the system, however, the boarding point selected by the passenger may be far away from the current position of the passenger, at this time, after the driver receives the order for calling the bus and reaches the boarding point selected by the passenger, the phenomenon that the passenger does not reach the boarding point may occur, which seriously affects the traveling efficiency of the passenger and the driver. For this purpose, the position information of the passenger terminal is verified by the second position range corresponding to the boarding point. And under the condition that the position information of the passenger terminal is in a second position range corresponding to the boarding point, the passenger is positioned near the boarding point, and the order queue can be edited according to the order information, namely the order information corresponding to the passenger terminal is added to the order queue. Therefore, the problem that passengers cannot quickly arrive at the boarding point or the passengers select the boarding point by mistake due to misoperation caused by remote reservation queuing is avoided, the benefits of both a driver and the passengers are further ensured, and the traveling efficiency is improved.

It can be understood that a second preset distance of the on-coming point is preset, the on-coming point is taken as an origin, the second preset distance is taken as a radius, and a second position range corresponding to the on-coming point is defined. The second preset distance can be set reasonably according to the passable road in the preset area, so that passengers in the second position range can reach the boarding point at a higher speed.

In one embodiment of the present invention, as shown in fig. 9, step 102, before determining the taxi calling order information and the get-on point corresponding to the taxi calling request in response to the taxi calling request of the passenger terminal, further includes:

step 902, acquiring historical vehicle-calling order information of all vehicles in a preset area and road condition information of the preset area;

step 904, determining position distribution information of departure points of historical order information according to the historical order information;

step 906, configuring at least one get-on point according to the position distribution information and the road condition information.

In this embodiment, whether "road sign" or "electric sign" means, at least one boarding point needs to be preconfigured for the passenger to select. Specifically, through the road condition information of the preset area, the position which can be convenient for the user to go to or accord with the traffic rule in the preset area is determined. And further determining position distribution information of departure points of the historical order information through historical order information of all vehicles in the preset area, and further analyzing positions with higher traveling probability of passengers to obtain at least one boarding point. Therefore, reasonable setting of the boarding point is realized, the configured boarding point can meet traffic convenience and passenger demands, and empty vehicles and passengers can conveniently collide with the boarding point.

It will be appreciated that after at least one pick-up point is determined, the pick-up point may be provided directly to the user as an electronic sign post for user selection. Physical lifting rods can be set at the actual boarding points so as to facilitate the scanning and login of passengers.

The identity information includes the age, occupation, physical condition, etc. of the passenger. For example, for elderly people, children and pregnant women, the target get-on points with short recommended distance and no need of crossing a road are recommended, for young people, the target get-on points with convenient receiving and driving and faster getting-on are recommended, and for middle-aged people, the target get-on points with high utilization rate are recommended to be easily searched.

In some possible embodiments, configuring at least one get-on point according to the location distribution information and the road condition information includes: according to the road condition information, determining candidate get-on points in a preset area; clustering the departure points in the position distribution information according to a preset clustering distance, and determining a plurality of position distribution areas in a preset area; determining a position distribution density of each of the plurality of position distribution areas according to the position distribution information; and taking the candidate get-on points in the position distribution area with the position distribution density larger than the density threshold value as the get-on points.

In this embodiment, the candidate boarding points which can be convenient for the user to go to or meet the traffic regulations in the preset area are analyzed according to the road condition information, and the number of the candidate boarding points can be one or more. And clustering the departure points in the position distribution information according to a preset clustering distance to cluster the departure points of the historical taxi calling orders into a plurality of areas with higher passenger selection tendencies, namely, position distribution areas, wherein the distance between any two departure points in the position distribution areas is smaller than or equal to the preset clustering distance. And determining a position distribution density of each of the plurality of position distribution areas based on the position distribution information. And further comparing the magnitude relation between the position distribution density and the first density threshold, and when the position distribution density is larger than the density threshold, indicating that the number of historical taxi calling orders in the position distribution area is larger, wherein passengers are more prone to riding in the position distribution area, and taking the candidate taxi taking point in the position distribution area as a taxi taking point set by the system. Therefore, reasonable setting of the boarding point is realized, the configured boarding point can meet traffic convenience and passenger demands, the boarding point collision surface of empty vehicles and passengers is facilitated, and the urban traffic efficiency is improved.

The position distribution density is used for representing the density degree of departure points in different position distribution areas, and the higher the position distribution density is, the higher the probability that the vehicle is loaded to passengers is, and the higher the frequency that the vehicle is loaded to passengers is.

For example, statistics is performed on historical taxi calling order information collected from streets, markets, parks and the like, and the positions with more taxi taking points are selected as the preferred positions of the club setting. Meanwhile, consulting the traffic authorities, and carrying out fine adjustment on some unreasonable positions according to suggestions given by the opposite side.

As shown in fig. 10, according to an embodiment of the second aspect of the present invention, there is also provided an order processing apparatus 1000, including: the determining module 1002, the determining module 1002 is configured to determine a taxi calling order information and a taxi taking point corresponding to a taxi calling request in response to the taxi calling request of the passenger terminal; the acquiring module 1004, the acquiring module 1004 is configured to acquire an order queue of a get-on point; the editing module 1006, the editing module 1006 is configured to edit an order queue according to the information of the taxi calling order; the acquiring module 1004 is further configured to acquire position information of all empty vehicles in the preset area; the sending module 1008 is configured to send the first order information in the edited order queue to the empty vehicle based on the position information of the empty vehicle being in the first position range corresponding to the get-on point.

Optionally, the determining module 1002 is further configured to determine a sequence number of the order information of the vehicle in the order queue according to the order information of the vehicle and a preset queuing sequence; the editing module 1006 is further configured to add the order information of the taxi to the order queue according to the serial number.

Optionally, the determining module 1002 is further configured to determine a serial number offset corresponding to the order information of the vehicle calling according to the rewarding information and the preset weight in the order information of the vehicle calling; the editing module 1006 is further configured to update the sequence number of the order information of the calling party in the order queue according to the sequence number offset.

Optionally, the sending module 1008 is further configured to send a serial number of the order information of the calling party in the order queue to the passenger terminal.

Optionally, the order processing apparatus 1000 further includes: the generation module (not shown in the figure) is used for generating an order key according to the vehicle calling order information corresponding to the order receiving information based on the received order receiving information fed back by the empty vehicle; the sending module 1008 is further configured to send vehicle information and an order key of the empty vehicle to a passenger terminal of the vehicle-calling order information corresponding to the order-receiving information; and sending the order key to the empty vehicle.

Optionally, the sending module 1008 is further configured to send the order key to an on-board display device or a voice device of the empty vehicle.

Optionally, the editing module 1006 is further configured to delete, based on the matching information of the order key that is fed back by the empty vehicle, the call order information corresponding to the matching information from the order queue.

Optionally, the acquiring module 1004 is further configured to acquire location information of the passenger terminal; the editing module 1006 is further configured to edit an order queue according to the order information of the passenger in the second position range corresponding to the boarding point based on the position information of the passenger terminal.

Optionally, the acquiring module 1004 is further configured to acquire historical vehicle-calling order information of all vehicles in the preset area and road condition information in the preset area; the determining module 1002 is further configured to determine location distribution information of a departure point of the historical taxi calling order information according to the historical taxi calling order information; the order processing apparatus 1000 further includes: the configuration module (not shown in the figure) is used for configuring at least one get-on point according to the position distribution information and the road condition information.

In this embodiment, the steps of the order processing method in any of the above embodiments are implemented when the modules of the order processing apparatus 1000 execute the respective functions, so that the order processing apparatus 1000 also includes all the advantages of the order processing method in any of the above embodiments, which is not described herein.

The order processing device 1000 in the embodiment of the present invention may be a device, or may be a component, an integrated circuit, or a chip in a terminal. The device may be a mobile electronic device or a non-mobile electronic device. By way of example, the mobile electronic device may be a cell phone, tablet computer, notebook computer, palm computer, vehicle mounted electronic device, wearable device, ultra-mobile personal computer (ultra-mobile personal computer, UMPC), netbook or personal digital assistant (personal digital assistant, PDA), etc., and the non-mobile electronic device may be a server, network attached storage (Network Attached Storage, NAS), personal computer (personal computer, PC), television (TV), teller machine or self-service machine, etc., and embodiments of the present invention are not limited in particular.

The order processing device of the application program in the embodiment of the present invention may be a device with an operating system. The operating system may be an Android operating system, an ios operating system, or other possible operating systems, and the embodiment of the present invention is not limited specifically.

As shown in fig. 11, according to an embodiment of the third aspect of the present invention, there is also provided an electronic device 1100 including: the processor 1104, the memory 1102, and a program or instructions stored in the memory 1102 and executable on the processor 1104, which when executed by the processor 1104, implement the steps of the order processing method as provided in any of the embodiments described above, and therefore, the electronic device 1100 includes all the advantages of the order processing method as provided in any of the embodiments described above, and will not be described in detail herein.

In an embodiment of the invention, the electronic device is identical to the order processing system and is capable of communicating with both the passenger terminal and the terminal of the vehicle.

The memory 1102 may be used to store, among other things, application programs as well as various data. The memory 1102 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, application programs required for at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may store data (such as audio data, phonebooks, etc.) created according to the use of the mobile terminal, etc. In addition, memory 1102 may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device.

The processor 1104 performs various functions of the electronic device 1100 and processes data by running or executing application programs and/or modules stored in the memory 1102 and invoking data stored in the memory 1102, thereby overall monitoring the electronic device 1100. Processor 1104 may include one or more processing units; the processor 1104 may integrate an application processor and a modem processor.

According to an embodiment of the fourth aspect of the present invention, there is also provided a readable storage medium having stored thereon a program or instructions which, when executed by a processor, implement the steps of the order processing method as provided in any of the embodiments described above.

In this embodiment, the readable storage medium can implement each process of the order processing method provided by the embodiment of the present invention, and achieve the same technical effects, and for avoiding repetition, a description is omitted herein.

The processor is a processor in the electronic device in the above embodiment. Readable storage media include computer readable storage media such as Read-Only Memory (ROM), random access Memory (Random Access Memory, RAM), magnetic or optical disks, and the like.

In the present invention, the term "plurality" means two or more, unless explicitly defined otherwise. The terms "mounted," "connected," "secured," and the like are to be construed broadly, and may be, for example, fixedly connected, detachably connected, or integrally connected; "coupled" may be directly coupled or indirectly coupled through intermediaries. The specific meaning of the above terms in the present invention can be understood by those of ordinary skill in the art according to the specific circumstances.

In the description of the present specification, the terms "one embodiment," "some embodiments," "particular embodiments," and the like, mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present invention. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.

The above description is only of the preferred embodiments of the present invention and is not intended to limit the present invention, but various modifications and variations can be made to the present invention by those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. An order processing method, comprising:

responding to a vehicle calling request of a passenger terminal, and determining vehicle calling order information and a vehicle getting-on point corresponding to the vehicle calling request;

acquiring an order queue of the get-on point;

editing the order queue according to the vehicle calling order information;

Acquiring position information of all empty vehicles in a preset area;

based on the position information of the empty vehicle in a first position range corresponding to the get-on point, sending the first vehicle calling order information in the edited order queue to the empty vehicle;

the order queue is edited according to the order information of the vehicle calling, the order processing method comprises the steps of determining the serial number of the order information of the vehicle calling in the order queue according to the order information of the vehicle calling and a preset queuing sequence, and adding the order information of the vehicle calling to the order queue according to the serial number;

after determining the serial numbers of the order information in the order queue according to the order information and the preset queuing sequence, the order processing method further comprises determining serial number offset corresponding to the order information according to rewarding information and preset weight in the order information, and updating the serial numbers of the order information in the order queue according to the serial number offset.

2. The order processing method as set forth in claim 1, wherein after editing the order queue according to the order information, further comprising:

And sending queuing information of the calling order information in the order queue to the passenger terminal.

3. The order processing method of claim 1, further comprising:

generating an order key according to the vehicle calling order information corresponding to the order receiving information based on the received order receiving information fed back by the empty vehicle;

the vehicle information of the empty vehicle and the order key are sent to a passenger terminal of the vehicle calling order information corresponding to the order receiving information; and

and sending the order key to the empty vehicle.

4. The order processing method of claim 3, wherein said transmitting said order key to said empty vehicle comprises:

and sending the order key to a vehicle-mounted display device or a voice device of the empty vehicle.

5. The order processing method of claim 3, further comprising:

and deleting the vehicle calling order information corresponding to the matching information from the order queue based on the matching information of the order key fed back by the empty vehicle.

6. The order processing method according to any one of claims 1 to 5, wherein editing the order queue according to the call order information includes:

Acquiring the position information of the passenger terminal;

and editing the order queue according to the order information of the taxi calling based on the fact that the position information of the passenger terminal is in a second position range corresponding to the taxi taking point.

7. The order processing method according to any one of claims 1 to 5, wherein before determining the call order information and the get-on point corresponding to the call request in response to the call request of the passenger terminal, the method further comprises:

acquiring historical vehicle-calling order information of all vehicles in the preset area and road condition information of the preset area;

determining position distribution information of departure points of the historical order information according to the historical order information;

and configuring at least one get-on point according to the position distribution information and the road condition information.

8. An order processing apparatus, comprising:

the system comprises a determining module, a receiving module and a sending module, wherein the determining module is used for responding to a vehicle calling request of a passenger terminal and determining vehicle calling order information and a vehicle loading point corresponding to the vehicle calling request;

the acquisition module is used for acquiring an order queue of the get-on point;

the editing module is used for editing the order queue according to the taxi calling order information;

The acquisition module is also used for acquiring the position information of all empty vehicles in the preset area;

the sending module is used for sending the first vehicle calling order information in the order queue after editing to the empty vehicle based on the fact that the position information of the empty vehicle is in a first position range corresponding to the get-on point;

the determining module is further used for determining the serial number of the vehicle-calling order information in the order queue according to the vehicle-calling order information and a preset queuing sequence;

the editing module is further used for adding the order information of the taxi calling to the order queue according to the serial number;

the determining module is further used for determining a serial number offset corresponding to the order information of the calling according to the rewarding information and the preset weight in the order information of the calling;

and the editing module is also used for updating the serial numbers of the calling order information in the order queue according to the serial number offset.

9. The order processing device of claim 8 wherein,

and the sending module is also used for sending queuing information of the calling order information in an order queue to the passenger terminal.

10. The order processing device of claim 8, further comprising:

the generation module is used for generating an order key according to the vehicle calling order information corresponding to the order receiving information based on the received order receiving information fed back by the empty vehicle;

the sending module is further used for sending the vehicle information of the empty vehicle and the order key to a passenger terminal of the vehicle calling order information corresponding to the order receiving information; and

and sending the order key to the empty vehicle.

11. The order processing device of claim 10 wherein,

the sending module is further used for sending the order key to a vehicle-mounted display device or a voice device of the empty vehicle.

12. The order processing device of claim 10 wherein,

and the editing module is also used for deleting the calling order information corresponding to the matching information from the order queue based on the matching information of the order key fed back by the empty vehicle.

13. The order processing device according to any one of claims 8 to 12, wherein,

the acquisition module is also used for acquiring the position information of the passenger terminal;

The editing module is further configured to edit the order queue according to the order information of the taxi calling, based on the position information of the passenger terminal being in a second position range corresponding to the taxi getting-on point.

14. The order processing device according to any one of claims 8 to 12, wherein,

the acquisition module is further used for acquiring historical vehicle calling order information of all vehicles in the preset area and road condition information in the preset area;

the determining module is further used for determining position distribution information of departure points of the historical taxi calling order information according to the historical taxi calling order information;

the order processing device further includes:

the configuration module is used for configuring at least one get-on point according to the position distribution information and the road condition information.

15. An electronic device, comprising:

a memory storing a program or instructions;

a processor connected to the memory, which processor, when executing the program or the instructions, implements the order processing method according to any one of claims 1 to 7.

16. A readable storage medium, characterized in that it stores thereon a program or instructions which, when executed by a processor, implement the steps of the order processing method according to any of claims 1 to 7.