CN113077587A - Hotel room-changing authorization verification handling method - Google Patents
Hotel room-changing authorization verification handling method Download PDFInfo
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- CN113077587A CN113077587A CN202110308903.6A CN202110308903A CN113077587A CN 113077587 A CN113077587 A CN 113077587A CN 202110308903 A CN202110308903 A CN 202110308903A CN 113077587 A CN113077587 A CN 113077587A
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- 238000012795 verification Methods 0.000 title claims abstract description 45
- 238000000034 method Methods 0.000 title claims abstract description 27
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- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/0014—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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- G06Q50/12—Hotels or restaurants
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Abstract
The invention discloses a hotel room-changing authorization verification transaction method, which comprises the following steps: s1, a guest inserts a house card into a hotel self-service machine and initiates a house-changing service request; s2, the hotel self-service machine carries out authorization verification on the room changing service request of the guest; s3, recovering the remaining house cards of the guests by the hotel self-service machine; s4, counting and recording the use or consumption condition of the articles in the house; s5, checking the house source in the hotel management system by the hotel self-service machine; and S6, making the card by the hotel self-service machine according to the room number selected by the guest. The invention can complete room change application, authorization verification and room change transaction on the hotel self-service machine, can save labor cost and improve the automation level of hotel management.
Description
Technical Field
The invention relates to the field of hotel daily management methods, in particular to a hotel room-changing authorization verification transaction method.
Background
The tourism industry is an important leading industry for pulling economy at present, and the hotel industry closely related to the tourism industry is rapidly developed under the drive of the tourism industry. In a busy season, the hotel comes and goes and also comes to a rush hour, the hotel reception desk often needs to wait in line for handling hotel services such as check-in or check-out, the service volume of the working personnel of the hotel reception desk is also suddenly increased, the customers who are in the process of vehicle taking and are easy to generate a fidgety mood in the waiting time, the visual feeling of the hotel services is greatly discounted, and then the sudden increase of the working capacity of the working personnel of the reception desk not only tireds the body, but also easily causes working errors in the busy or clear. Therefore, both for the hotel side and the customer, there are many inconveniences, and the efficiency of the transaction is affected. Failure of the hotel party to provide a perfect and nice hotel service experience will directly affect the customer's sense of sight and will hardly attract repeat customers.
Nowadays, more and more service systems are realized by attaching to intelligent high-tech products, for example, a self-service hotel reservation system with a self-service hotel reservation function for hotel members realizes the login and self-service hotel reservation of hotel members through a member login system, but the self-service system has a single function, can only realize the function of reserving rooms with single members, and cannot provide more and more perfect hotel services including room changing and the like for members or non-members. The current hotel room changing process is complicated, and guests need to transact room changing in a foreground, exchange room cards, make rounds by workers and redistribute new guestrooms; under normal conditions, the house changing takes about 5-10 minutes, and the waiting time in the peak period is even more than 20 minutes; the tedious procedures not only waste the time of the client, but also cause errors very easily due to manual operation, thereby affecting the service quality of the hotel and wasting a large amount of manpower and material resources. There is a need to design a hotel room-changing authorization verification transaction method.
Disclosure of Invention
In order to overcome the defects in the prior art, a hotel room-changing authorization verification handling method is provided.
The invention is realized by the following scheme:
a hotel room-changing authorization verification transaction method comprises the following steps:
s1, a guest inserts a house card into a hotel self-service machine and initiates a house-changing service request;
s2, the hotel self-service machine carries out authorization verification on the room changing service request of the guest; the authorization verification comprises face verification authorization or password authorization;
s3, the hotel self-service machine recovers the remaining house cards of the guests, and the information is submitted to a check-in order of the hotel management system after the remaining house cards are recovered; if the house card is lost, paying by the guest, and calculating and displaying the paying amount in the consumption bill;
s4, counting and recording the use or consumption condition of the articles in the house, and calculating and displaying in a consumption bill;
s5, checking the house source in the hotel management system by the hotel self-service machine, displaying the existing empty house, and selecting by the guest;
s6, the hotel self-service machine makes a card according to the room number selected by the guest, the card-made room card is discharged, the guest can enter a new room by taking the room card away, and the hotel self-service machine updates the room information in the hotel management system and reports and checks the original room; and (4) hanging the account of the original room to a new room, and completing the whole process of changing rooms of the hotel.
The face verification authorization needs to select the name of an authorized person, then face verification is carried out, room changing authorization is obtained if the face verification is passed, and otherwise room changing cannot be carried out;
the method comprises the steps of directly logging in a management account in a hotel self-service machine, filling in a corresponding authorized person name, shooting and keeping a shot facial picture, submitting information of the corresponding authorized person to the hotel self-service machine for storage, recording the facial pictures of a plurality of authorized persons, and selecting when a guest needs to change rooms.
The specific steps of S1 are as follows:
1. the hotel self-service machine judges whether a room card is inserted into the card slot 1 time every 1 second on the interface for inserting the room card;
2. if no room card is inserted into the slot port of the hotel self-service machine and the time is not more than 100 seconds, stopping inserting the room card interface; the home card interface can jump to the home page after being inserted for more than 100 seconds;
3. if the card is arranged in the card slot of the hotel self-service machine and stays on the page for 100 seconds, skipping to the home page and spitting out the house card;
4. if the card is arranged at the card slot of the hotel self-service machine, the card sender sucks the house card and judges the house card as follows:
a. judging whether the inserted card is a house card of a hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on a current page; if the card is a hotel card, judging b;
b. acquiring the check-in order information of the house card in the hotel management system, if the check-in order cannot be acquired, prompting that 'no order can be inquired, please go to the foreground for consultation and transaction (definite'), clicking 'definite', closing a prompting frame and spitting out the house card to return to the home page; if the check-in order information is acquired in the hotel management system, judging c;
c. judging the receipt state of the order, if the order is delayed, prompting that the house is returned, please return the house card to the foreground (confirmed), clicking 'confirmed' and closing a prompting frame and spitting out the house card to return to the home page; if the house is 'in' or 'house continuation', judging d;
d. judging whether the house type has an empty clean house or not, and if so, judging e; if not, prompting that the temporary empty clean room can be replaced, asking the foreground to consult (confirm), clicking a confirmation closing prompt box to spit out the room card and returning to the first page;
e. judging whether the number of the checked-in people has the certificate photo, and if the number of the checked-in people has the certificate photo, judging g; if one or more guests do not have the certificate photo, prompting that the self-service machine is not temporarily supported by your order form, asking the foreground to consult (affirmation), clicking 'affirmation', closing a prompting frame, and spitting out a house card to return to the home page;
f. judging the house type, if the house type is a clock house, judging a clock house changing switch g and acquiring the allowed time length of the clock house; if the time length of the whole day house is equal to the allowed time length of the whole day house, judging a house changing switch g of the whole day house and obtaining the allowed time length of the whole day house;
g. judging a room changing switch, and if the room changing switch is turned on, judging h; if the house is closed, prompting that the house changing time is not allowed for your order, asking the front desk to consult and transact (confirm), clicking the confirm box, closing the box, spitting out the house card and returning to the home page;
h. judging whether the duration exceeds the allowed duration, and if the length of the checked-in duration is less than the allowed duration, jumping to an authorization verification interface; if the length of the check-in time is greater than the length of the room changing permission time, prompting that the room check-in time exceeds the length of the room changing permission time, consulting and handling (affirmation) in the foreground, clicking the affirmation, closing the frame, spitting out the room card and returning to the first page.
The steps of face verification and authorization are as follows:
1. firstly, selecting the name of an authorized person, and opening a camera by a hotel self-service machine to compare the face of the person;
2. comparing the field picture shot by the camera with the data picture of the selected authorized person, and judging 3 if the recognition rate is less than the face recognition rate set by the system parameters; if the recognition rate > is the system parameter, setting the face recognition rate, prompting that authorization is successful, closing a prompting frame after 2 seconds, and judging 4;
3. judging that the face recognition fails, prompting ' authorization failure, and asking for confirming accessories such as glasses and the like are taken off ' [ re-recognition ] and [ password authorization '; if the password fails, prompting authorization failure (password authorization); clicking (re-identification), opening the camera again and judging 1;
clicking the password authorization window, opening a password authorization window;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
The password authorization interface comprises three buttons of 'confirm', 'return' and 'exit'; clicking the button (return) can return to the last page, and clicking the button (exit) can spit out the house card and return to the first page;
the operation steps of the "[ OK ] button are as follows:
1. judging whether an authorized password is input, and if the input box is empty, prompting 'please input the authorized password'; if the input box is not empty, judging 2;
2. judging whether the input authorization password is correct or not, comparing the input authorization password with an authorization password of a hotel self-service machine set by an administrator account in advance, and if not, judging 3; if the result is correct, prompting that the authorization is successful, closing a prompting box after 2 seconds and judging 4;
3. if the house is wrong, prompting that authorization fails, transacting house change (confirmed) before the house is changed to the foreground, clicking the confirmed house, closing a prompting box and returning to the home page;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
In S3, the self-service machine of hotel retrieves the card of guest' S surplus room at the interface of retrieving the card of surplus room, submits the information to the admission list of the hotel management system after retrieving the card of surplus room, after the guest inserts the card of room in the self-service machine of hotel, the self-service machine of hotel operates and judges according to the following steps:
1. judging whether the card slot has a card or not for 1 time every 1 second on the interface for recovering the rest house cards;
2. if the card slot has no card and does not exceed 100 seconds, staying at the interface of the recovered residual house cards; recovering the residual house card interface for more than 100 seconds and jumping to the first page;
3. the card slot is provided with a card, and after the interface of the rest house cards is recovered and stays for 100 seconds, the home page is jumped to and the house cards are discharged;
4. the card slot opening has the card, and the card sender inhales the room card and carries out as follows to the room card and judges:
a. judging whether the inserted card is a house card corresponding to the hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on the current page; if the card is a hotel room card, judging b;
b. judging whether the house cards belong to the order or not, if so, recovering the house cards and judging the number of the remaining house cards to be-1; if not, prompting that the house card is not in the room and the correct house card is inserted, closing the prompting frame after 2 seconds, and outputting the house card to stay on the current page, wherein the number of the remaining house cards is unchanged;
c. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
In S3, if the house card is lost, the guest pays the house card in the amount of the lost house card multiplied by the principal of the house card.
In S5, the hotel self-service machine checks the room source in the hotel management system, displays the existing vacant rooms, and displays the vacant rooms according to different buildings, floors and room numbers.
The invention has the beneficial effects that:
the invention discloses a hotel room-changing authorization verification transaction method, which can finish room-changing application, authorization verification and room-changing transaction on a hotel self-service machine, automatically perform the whole processes of decision making, settlement, target room selection and identity certificate processing after a guest sends a room-changing request, does not need time-consuming queue-waiting transaction on a foreground, can enable the customer to easily enjoy system services of a hotel, can save labor cost and improve the automation level of hotel management; the settlement is carried out on the consumption condition of the original room, the efficiency is high, the speed is high, and the error is not easy to occur.
Detailed Description
The following preferred embodiments of the invention are further illustrated:
description of various symbols in this application: the term "not equal to" - "," minus "plus" > "minus" not equal to "< >", "less than or equal to" > "," greater than or equal to ">", "and" [ jjj "operating buttons.
A hotel room-changing authorization verification transaction method comprises the following steps:
s1, a guest inserts a house card into a hotel self-service machine and initiates a house-changing service request;
s2, the hotel self-service machine carries out authorization verification on the room changing service request of the guest; the authorization verification comprises face verification authorization or password authorization;
s3, the hotel self-service machine recovers the remaining house cards of the guests, and the information is submitted to a check-in order of the hotel management system after the remaining house cards are recovered; if the house card is lost, paying by the guest, and calculating and displaying the paying amount in the consumption bill;
s4, counting and recording the use or consumption condition of the articles in the house, and calculating and displaying in a consumption bill;
s5, checking the house source in the hotel management system by the hotel self-service machine, displaying the existing empty house, and selecting by the guest;
s6, the hotel self-service machine makes a card according to the room number selected by the guest, the card-made room card is discharged, the guest can enter a new room by taking the room card away, and the hotel self-service machine updates the room information in the hotel management system and reports and checks the original room; and (4) hanging the account of the original room to a new room, and completing the whole process of changing rooms of the hotel.
The face verification authorization needs to select the name of an authorized person, then face verification is carried out, room changing authorization is obtained if the face verification is passed, and otherwise room changing cannot be carried out;
the method comprises the steps of directly logging in a management account in a hotel self-service machine, filling in a corresponding authorized person name, shooting and keeping a shot facial picture, submitting information of the corresponding authorized person to the hotel self-service machine for storage, recording the facial pictures of a plurality of authorized persons, and selecting when a guest needs to change rooms.
The specific steps of S1 are as follows:
1. the hotel self-service machine judges whether a room card is inserted into the card slot 1 time every 1 second on the interface for inserting the room card;
2. if no room card is inserted into the slot port of the hotel self-service machine and the time is not more than 100 seconds, stopping inserting the room card interface; the home card interface can jump to the home page after being inserted for more than 100 seconds;
3. if the card is arranged in the card slot of the hotel self-service machine and stays on the page for 100 seconds, skipping to the home page and spitting out the house card;
4. if the card is arranged at the card slot of the hotel self-service machine, the card sender sucks the house card and judges the house card as follows:
a. judging whether the inserted card is a house card of a hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on a current page; if the card is a hotel card, judging b;
b. acquiring the check-in order information of the house card in the hotel management system, if the check-in order cannot be acquired, prompting that 'no order can be inquired, please go to the foreground for consultation and transaction (definite'), clicking 'definite', closing a prompting frame and spitting out the house card to return to the home page; if the check-in order information is acquired in the hotel management system, judging c;
c. judging the receipt state of the order, if the order is delayed, prompting that the house is returned, please return the house card to the foreground (confirmed), clicking 'confirmed' and closing a prompting frame and spitting out the house card to return to the home page; if the house is 'in' or 'house continuation', judging d;
d. judging whether the house type has an empty clean house or not, and if so, judging e; if not, prompting that the temporary empty clean room can be replaced, asking the foreground to consult (confirm), clicking a confirmation closing prompt box to spit out the room card and returning to the first page;
e. judging whether the number of the checked-in people has the certificate photo, and if the number of the checked-in people has the certificate photo, judging g; if one or more guests do not have the certificate photo, prompting that the self-service machine is not temporarily supported by your order form, asking the foreground to consult (affirmation), clicking 'affirmation', closing a prompting frame, and spitting out a house card to return to the home page;
f. judging the house type, if the house type is a clock house, judging a clock house changing switch g and acquiring the allowed time length of the clock house; if the time length of the whole day house is equal to the allowed time length of the whole day house, judging a house changing switch g of the whole day house and obtaining the allowed time length of the whole day house;
g. judging a room changing switch, and if the room changing switch is turned on, judging h; if the house is closed, prompting that the house changing time is not allowed for your order, asking the front desk to consult and transact (confirm), clicking the confirm box, closing the box, spitting out the house card and returning to the home page;
h. judging whether the duration exceeds the allowed duration, and if the length of the checked-in duration is less than the allowed duration, jumping to an authorization verification interface; if the length of the check-in time is greater than the length of the room changing permission time, prompting that the room check-in time exceeds the length of the room changing permission time, consulting and handling (affirmation) in the foreground, clicking the affirmation, closing the frame, spitting out the room card and returning to the first page.
The steps of face verification and authorization are as follows:
1. firstly, selecting the name of an authorized person, and opening a camera by a hotel self-service machine to compare the face of the person;
2. comparing the field picture shot by the camera with the data picture of the selected authorized person, and judging 3 if the recognition rate is less than the face recognition rate set by the system parameters; if the recognition rate > is the system parameter, setting the face recognition rate, prompting that authorization is successful, closing a prompting frame after 2 seconds, and judging 4;
3. judging that the face recognition fails, prompting ' authorization failure, and asking for confirming accessories such as glasses and the like are taken off ' [ re-recognition ] and [ password authorization '; if the password fails, prompting authorization failure (password authorization); clicking (re-identification), opening the camera again and judging 1;
clicking the password authorization window, opening a password authorization window;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
The password authorization interface comprises three buttons of 'confirm', 'return' and 'exit'; clicking the button (return) can return to the last page, and clicking the button (exit) can spit out the house card and return to the first page;
the operation steps of the "[ OK ] button are as follows:
1. judging whether an authorized password is input, and if the input box is empty, prompting 'please input the authorized password'; if the input box is not empty, judging 2;
2. judging whether the input authorization password is correct or not, comparing the input authorization password with an authorization password of a hotel self-service machine set by an administrator account in advance, and if not, judging 3; if the result is correct, prompting that the authorization is successful, closing a prompting box after 2 seconds and judging 4;
3. if the house is wrong, prompting that authorization fails, transacting house change (confirmed) before the house is changed to the foreground, clicking the confirmed house, closing a prompting box and returning to the home page;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
In S3, the self-service machine of hotel retrieves the card of guest' S surplus room at the interface of retrieving the card of surplus room, submits the information to the admission list of the hotel management system after retrieving the card of surplus room, after the guest inserts the card of room in the self-service machine of hotel, the self-service machine of hotel operates and judges according to the following steps:
1. judging whether the card slot has a card or not for 1 time every 1 second on the interface for recovering the rest house cards;
2. if the card slot has no card and does not exceed 100 seconds, staying at the interface of the recovered residual house cards; recovering the residual house card interface for more than 100 seconds and jumping to the first page;
3. the card slot is provided with a card, and after the interface of the rest house cards is recovered and stays for 100 seconds, the home page is jumped to and the house cards are discharged;
4. the card slot opening has the card, and the card sender inhales the room card and carries out as follows to the room card and judges:
a. judging whether the inserted card is a house card corresponding to the hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on the current page; if the card is a hotel room card, judging b;
b. judging whether the house cards belong to the order or not, if so, recovering the house cards and judging the number of the remaining house cards to be-1; if not, prompting that the house card is not in the room and the correct house card is inserted, closing the prompting frame after 2 seconds, and outputting the house card to stay on the current page, wherein the number of the remaining house cards is unchanged;
c. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
In S3, if the house card is lost, the guest pays the house card in the amount of the lost house card multiplied by the principal of the house card.
In S5, the hotel self-service machine checks the room source in the hotel management system, displays the existing vacant rooms, and displays the vacant rooms according to different buildings, floors and room numbers.
The house changing authorization function can provide two modes of face verification authorization or password authorization on a hotel self-service machine, is convenient and quick, and does not need to queue to the front desk.
Although the invention has been described and illustrated in some detail, it should be understood that various modifications may be made to the described embodiments or equivalents may be substituted, as will be apparent to those skilled in the art, without departing from the spirit of the invention.
Claims (8)
1. A hotel room-changing authorization verification transaction method is characterized by comprising the following steps:
s1, a guest inserts a house card into a hotel self-service machine and initiates a house-changing service request;
s2, the hotel self-service machine carries out authorization verification on the room changing service request of the guest; the authorization verification comprises face verification authorization or password authorization;
s3, the hotel self-service machine recovers the remaining house cards of the guests, and the information is submitted to a check-in order of the hotel management system after the remaining house cards are recovered; if the house card is lost, paying by the guest, and calculating and displaying the paying amount in the consumption bill;
s4, counting and recording the use or consumption condition of the articles in the house, and calculating and displaying in a consumption bill;
s5, checking the house source in the hotel management system by the hotel self-service machine, displaying the existing empty house, and selecting by the guest;
s6, the hotel self-service machine makes a card according to the room number selected by the guest, the card-made room card is discharged, the guest can enter a new room by taking the room card away, and the hotel self-service machine updates the room information in the hotel management system and reports and checks the original room; and (4) hanging the account of the original room to a new room, and completing the whole process of changing rooms of the hotel.
2. The hotel room-changing authorization verification transaction method according to claim 1, wherein: the face verification authorization needs to select the name of an authorized person, then face verification is carried out, room changing authorization is obtained if the face verification is passed, and otherwise room changing cannot be carried out;
the method comprises the steps of directly logging in a management account in a hotel self-service machine, filling in a corresponding authorized person name, shooting and keeping a shot facial picture, submitting information of the corresponding authorized person to the hotel self-service machine for storage, recording the facial pictures of a plurality of authorized persons, and selecting when a guest needs to change rooms.
3. The hotel room-changing authorization verification transaction method according to claim 1, wherein the step S1 comprises the steps of:
1. the hotel self-service machine judges whether a room card is inserted into the card slot 1 time every 1 second on the interface for inserting the room card;
2. if no room card is inserted into the slot port of the hotel self-service machine and the time is not more than 100 seconds, stopping inserting the room card interface; the home card interface can jump to the home page after being inserted for more than 100 seconds;
3. if the card is arranged in the card slot of the hotel self-service machine and stays on the page for 100 seconds, skipping to the home page and spitting out the house card;
4. if the card is arranged at the card slot of the hotel self-service machine, the card sender sucks the house card and judges the house card as follows:
a. judging whether the inserted card is a house card of a hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on a current page; if the card is a hotel card, judging b;
b. acquiring the check-in order information of the house card in the hotel management system, if the check-in order cannot be acquired, prompting that 'no order can be inquired, please go to the foreground for consultation and transaction (definite'), clicking 'definite', closing a prompting frame and spitting out the house card to return to the home page; if the check-in order information is acquired in the hotel management system, judging c;
c. judging the receipt state of the order, if the order is delayed, prompting that the house is returned, please return the house card to the foreground (confirmed), clicking 'confirmed' and closing a prompting frame and spitting out the house card to return to the home page; if the house is 'in' or 'house continuation', judging d;
d. judging whether the house type has an empty clean house or not, and if so, judging e; if not, prompting that the temporary empty clean room can be replaced, asking the foreground to consult (confirm), clicking a confirmation closing prompt box to spit out the room card and returning to the first page;
e. judging whether the number of the checked-in people has the certificate photo, and if the number of the checked-in people has the certificate photo, judging g; if one or more guests do not have the certificate photo, prompting that the self-service machine is not temporarily supported by your order form, asking the foreground to consult (affirmation), clicking 'affirmation', closing a prompting frame, and spitting out a house card to return to the home page;
f. judging the house type, if the house type is a clock house, judging a clock house changing switch g and acquiring the allowed time length of the clock house; if the time length of the whole day house is equal to the allowed time length of the whole day house, judging a house changing switch g of the whole day house and obtaining the allowed time length of the whole day house;
g. judging a room changing switch, and if the room changing switch is turned on, judging h; if the house is closed, prompting that the house changing time is not allowed for your order, asking the front desk to consult and transact (confirm), clicking the confirm box, closing the box, spitting out the house card and returning to the home page;
h. judging whether the duration exceeds the allowed duration, and if the length of the checked-in duration is less than the allowed duration, jumping to an authorization verification interface; if the length of the check-in time is greater than the length of the room changing permission time, prompting that the room check-in time exceeds the length of the room changing permission time, consulting and handling (affirmation) in the foreground, clicking the affirmation, closing the frame, spitting out the room card and returning to the first page.
4. The hotel room-changing authorization verification transaction method according to claim 1, wherein the face verification authorization step comprises:
1. firstly, selecting the name of an authorized person, and opening a camera by a hotel self-service machine to compare the face of the person;
2. comparing the field picture shot by the camera with the data picture of the selected authorized person, and judging 3 if the recognition rate is less than the face recognition rate set by the system parameters; if the recognition rate > is the system parameter, setting the face recognition rate, prompting that authorization is successful, closing a prompting frame after 2 seconds, and judging 4;
3. judging that the face recognition fails, prompting ' authorization failure, and asking for confirming accessories such as glasses and the like are taken off ' [ re-recognition ] and [ password authorization '; if the password fails, prompting authorization failure (password authorization);
clicking (re-identification), opening the camera again and judging 1;
clicking the password authorization window, opening a password authorization window;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
5. The hotel room changing authorization verification transaction method according to claim 1, wherein the password authorization interface comprises three buttons of "[ OK ], [ RETURN ], [ EXIT ]; clicking the button (return) can return to the last page, and clicking the button (exit) can spit out the house card and return to the first page;
the operation steps of the "[ OK ] button are as follows:
1. judging whether an authorized password is input, and if the input box is empty, prompting 'please input the authorized password'; if the input box is not empty, judging 2;
2. judging whether the input authorization password is correct or not, comparing the input authorization password with an authorization password of a hotel self-service machine set by an administrator account in advance, and if not, judging 3; if the result is correct, prompting that the authorization is successful, closing a prompting box after 2 seconds and judging 4;
3. if the house is wrong, prompting that authorization fails, transacting house change (confirmed) before the house is changed to the foreground, clicking the confirmed house, closing a prompting box and returning to the home page;
4. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
6. The hotel room-changing authorization verification transaction method according to claim 1, wherein in S3, the hotel self-service machine recovers the guest' S remaining room card at the interface of the recovered remaining room card, the information is submitted to the check-in order of the hotel management system after the recovery of the remaining room card, and after the guest inserts the room card in the hotel self-service machine, the hotel self-service machine operates and judges according to the following steps:
1. judging whether the card slot has a card or not for 1 time every 1 second on the interface for recovering the rest house cards;
2. if the card slot has no card and does not exceed 100 seconds, staying at the interface of the recovered residual house cards; recovering the residual house card interface for more than 100 seconds and jumping to the first page;
3. the card slot is provided with a card, and after the interface of the rest house cards is recovered and stays for 100 seconds, the home page is jumped to and the house cards are discharged;
4. the card slot opening has the card, and the card sender inhales the room card and carries out as follows to the room card and judges:
a. judging whether the inserted card is a house card corresponding to the hotel, if not, prompting that the card is an invalid card (a hardware error), please re-insert your house card, closing a prompting frame after 2 seconds, and spitting out the house card and staying on the current page; if the card is a hotel room card, judging b;
b. judging whether the house cards belong to the order or not, if so, recovering the house cards and judging the number of the remaining house cards to be-1; if not, prompting that the house card is not in the room and the correct house card is inserted, closing the prompting frame after 2 seconds, and outputting the house card to stay on the current page, wherein the number of the remaining house cards is unchanged;
c. judging the number of buildings with empty house types, and jumping to a 'building selection' interface if the number of the buildings is greater than 1; if the number is 1, jump to the interface of 'selecting floor and house number'.
7. The hotel room-changing authorization verification transaction method according to claim 1, wherein: in S3, if the house card is lost, the guest pays the house card in the amount of the lost house card multiplied by the principal of the house card.
8. The hotel room-changing authorization verification transaction method according to claim 1, wherein: in S5, the hotel self-service machine checks the room source in the hotel management system, displays the existing vacant rooms, and displays the vacant rooms according to different buildings, floors and room numbers.
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| CN202110308903.6A CN113077587A (en) | 2021-03-23 | 2021-03-23 | Hotel room-changing authorization verification handling method |
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| CN111369224A (en) * | 2020-03-12 | 2020-07-03 | 青岛酒店管理职业技术学院 | Hotel self-service check-in registration management system |
| WO2021009599A1 (en) * | 2019-07-12 | 2021-01-21 | Carrier Corporation | Method and system for changing the premises |
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| CN106570795A (en) * | 2016-11-07 | 2017-04-19 | 成都科曦科技有限公司 | Hotel room changing service system and method in client stay period |
| CN106503824A (en) * | 2016-11-11 | 2017-03-15 | 成都昊腾科技有限公司 | A kind of hotel service system and many hotel service total systems |
| WO2021009599A1 (en) * | 2019-07-12 | 2021-01-21 | Carrier Corporation | Method and system for changing the premises |
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Application publication date: 20210706 |