CN112947821A - Remote guidance shortcut calling method - Google Patents

Remote guidance shortcut calling method Download PDF

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Publication number
CN112947821A
CN112947821A CN202110360249.3A CN202110360249A CN112947821A CN 112947821 A CN112947821 A CN 112947821A CN 202110360249 A CN202110360249 A CN 202110360249A CN 112947821 A CN112947821 A CN 112947821A
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CN
China
Prior art keywords
user
page
online
experts
head
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202110360249.3A
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Chinese (zh)
Inventor
邓锐
张小平
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Zhejiang Devidia Digital Technology Co ltd
Original Assignee
Zhejiang Devidia Digital Technology Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Zhejiang Devidia Digital Technology Co ltd filed Critical Zhejiang Devidia Digital Technology Co ltd
Priority to CN202110360249.3A priority Critical patent/CN112947821A/en
Publication of CN112947821A publication Critical patent/CN112947821A/en
Pending legal-status Critical Current

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0483Interaction with page-structured environments, e.g. book metaphor
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/14Digital output to display device ; Cooperation and interconnection of the display device with other functional units
    • G06F3/1407General aspects irrespective of display type, e.g. determination of decimal point position, display with fixed or driving decimal point, suppression of non-significant zeros
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces
    • G06F9/453Help systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/28Constructional details of speech recognition systems
    • G10L15/30Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • General Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • General Physics & Mathematics (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention discloses a remote guidance quick calling method, which is characterized in that after a user logs in a head-mounted computer, the head-mounted computer takes a contact page as a home page to be displayed, and the contact page displays online experts. According to the invention, from the perspective of user experience, when a user needs remote guidance, as long as the user finishes account login in the head-mounted computer, the head-mounted computer firstly pops up a contact page capable of displaying online experts, so that the user can conveniently retrieve the online remote experts through voice instructions. The contact person page is different from a display mode of arranging a plurality of contact persons on the existing contact person interface, the first page of the contact person page adopts a grid arrangement mode to display the first few online experts with the highest called frequency, so that a user can conveniently and quickly call the online experts, the user can directly call the online remote experts only through one voice instruction at a high probability, and the experience of an industrial field user is greatly improved.

Description

Remote guidance shortcut calling method
Technical Field
The invention relates to a remote guidance shortcut calling method.
Background
In industrial sites where head-worn computers are used, it is often necessary to establish a remote call between a user and an expert to resolve the site problem. The user calls the specialist through the headset computer worn by the user and receives remote guidance from the specialist.
Although headset computer operations often use voice commands, gesture recognition, head motion recognition, eye recognition, face recognition, and other technical approaches. However, in any case, the excessive operation steps increase the burden on the user, and the user experience is reduced. Particularly, at present, after a user logs in a head-mounted computer, the user cannot see which experts are online at the first time, and the user is inconvenient to quickly call the online remote experts.
Disclosure of Invention
In order to solve the defects of the prior art, the invention provides a method for remotely guiding a shortcut call, which comprises the following steps:
the user calls an expert through a head-mounted computer worn by the user and receives remote guidance of the expert;
and after the user logs in the head-wearing computer, the head-wearing computer firstly displays a contact page, and the contact page displays an online expert, so that the user can quickly call the online expert.
Preferably, each page of the contact page displays the online expert in a grid arrangement.
Preferably, a single page of the contact page displays N online experts at most, and N is less than or equal to 9.
Preferably, the headset computer monitors the online experts and the frequency with which the experts are contacted by the user, and displays the first N online experts called by the user with the highest frequency on the first page of the contacts page.
Preferably, the N online experts displayed on a single page of the contact page are arranged in sequence from high to low according to the calling frequency of the user.
Preferably, the user informs the headset computer of the on-line expert that needs to be called by voice instructions.
Preferably, the head-worn computer includes: and the voice recognition module is used for recognizing the voice instruction of the user.
The invention has the advantages and beneficial effects that:
according to the invention, from the perspective of user experience, when a user needs remote guidance, as long as the user finishes account login in the head-mounted computer, the head-mounted computer firstly pops up a contact page capable of displaying online experts, so that the user can conveniently retrieve the online remote experts through voice instructions.
The contact page is different from a display mode of arranging a plurality of contacts on the existing contact interface, and displays online experts in a grid arrangement mode, particularly the first page of the contact page displays the first few online experts with the highest called frequency in a grid arrangement mode, for example, 4 grids display the first 4 online experts with the highest called frequency, and at most 9 grids display the first 9 online experts with the highest called frequency, the first few online experts with the highest called frequency can be displayed in the same page, so that a user can call the online experts quickly, and the user can directly call the online remote experts with high probability only through one voice instruction.
The invention optimizes the online expert arrangement method of the contact page to adapt to the characteristic of limited display screen space of the head-mounted computer, and can further enhance the user experience.
The invention covers most calling requirements of the user through simplified interface display, and can liberate the hands of the user, thereby greatly improving the experience of industrial field users.
Detailed Description
The following further describes embodiments of the present invention with reference to examples. The following examples are only for illustrating the technical solutions of the present invention more clearly, and the protection scope of the present invention is not limited thereby.
The technical scheme of the specific implementation of the invention is as follows:
the invention provides a method for remotely guiding shortcut calling, which comprises the following steps:
the user calls a remote expert through a head-mounted computer worn by the user and receives remote guidance of the expert;
and after the user logs in the head-mounted computer, the head-mounted computer firstly displays a contact person page, and the contact person page displays an online expert, so that the user can conveniently retrieve the online remote expert through a voice instruction.
Further:
each page of the contact page displays online experts in a grid arrangement mode;
displaying N (N is less than or equal to 9) online experts at most on a single page of a contact page; and the N (N is less than or equal to 9) online experts displayed on a single page of the contact page are arranged in sequence from high to low according to the calling frequency of the user;
the method comprises the steps that a head-mounted computer monitors online experts and the frequency of contact of the experts by a user, and the first N (N is less than or equal to 9) online experts with the highest frequency of call by the user are displayed on the first page of a contact page;
if the first page of the contact page adopts 4 grids to display the first 4 online experts with the highest called frequency, and at most adopts 9 grids to display the first 9 online experts with the highest called frequency, the first few online experts with the highest called frequency can be displayed in the same page (the first page of the contact page), so that the user can conveniently and quickly call the online experts, and the user can directly call the online remote experts with high probability only through one voice instruction.
Further, the head-worn computer includes: a voice recognition module for recognizing a voice instruction of a user; the user informs the on-line expert who needs to call to wear the computer through the voice command, so can liberate user's both hands, make industrial field user's experience promote by a wide margin.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the technical principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.

Claims (7)

1. The user calls an expert through a head-mounted computer worn by the user and receives remote guidance of the expert; the method is characterized in that:
after the user logs in the head-worn computer, the head-worn computer first displays a contact page, which displays the online expert, so that the user can quickly call the online expert.
2. The method of claim 1, wherein each page of the contact page displays an online expert in a grid arrangement.
3. The method of claim 2, wherein a single page of a contact page displays at most N online experts, wherein N is less than or equal to 9.
4. The method of claim 3, wherein the headset computer monitors online experts and how often the experts are contacted by the user, and displays the first N online experts called by the user with the highest frequency on the first page of the contact page.
5. The method of claim 4, wherein the N online experts displayed on a single page of the contact page are arranged in sequence from high to low according to the frequency of calls made by the user.
6. The remote guided quick call method according to claim 5, wherein the user informs an on-line specialist that the headset computer needs to call through a voice command.
7. The remote guided shortcut call method of claim 6 wherein said headset computer comprises: and the voice recognition module is used for recognizing the voice instruction of the user.
CN202110360249.3A 2021-04-02 2021-04-02 Remote guidance shortcut calling method Pending CN112947821A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202110360249.3A CN112947821A (en) 2021-04-02 2021-04-02 Remote guidance shortcut calling method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202110360249.3A CN112947821A (en) 2021-04-02 2021-04-02 Remote guidance shortcut calling method

Publications (1)

Publication Number Publication Date
CN112947821A true CN112947821A (en) 2021-06-11

Family

ID=76232202

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202110360249.3A Pending CN112947821A (en) 2021-04-02 2021-04-02 Remote guidance shortcut calling method

Country Status (1)

Country Link
CN (1) CN112947821A (en)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130174205A1 (en) * 2011-12-29 2013-07-04 Kopin Corporation Wireless Hands-Free Computing Head Mounted Video Eyewear for Local/Remote Diagnosis and Repair
CN103973859A (en) * 2013-01-29 2014-08-06 腾讯科技(深圳)有限公司 Dialing method and device and mobile terminal
US20170163781A1 (en) * 2015-12-08 2017-06-08 Ram Ramesh Seshan User interface for contacts management and communication
US20180324229A1 (en) * 2017-05-05 2018-11-08 Tsunami VR, Inc. Systems and methods for providing expert assistance from a remote expert to a user operating an augmented reality device

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130174205A1 (en) * 2011-12-29 2013-07-04 Kopin Corporation Wireless Hands-Free Computing Head Mounted Video Eyewear for Local/Remote Diagnosis and Repair
CN103973859A (en) * 2013-01-29 2014-08-06 腾讯科技(深圳)有限公司 Dialing method and device and mobile terminal
US20170163781A1 (en) * 2015-12-08 2017-06-08 Ram Ramesh Seshan User interface for contacts management and communication
CN108290394A (en) * 2015-12-08 2018-07-17 沙特基础工业全球技术有限公司 Suitable for the multilayer film used molding, filling and seal process and the package formed by it
US20180324229A1 (en) * 2017-05-05 2018-11-08 Tsunami VR, Inc. Systems and methods for providing expert assistance from a remote expert to a user operating an augmented reality device

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