CN112581192A - Method and system for promoting authority control of application department of quick reply material library - Google Patents
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The application discloses a method and a system for promoting authority control of an application department of a shortcut reply material library, wherein the method comprises the following steps: creating marketing materials and uploading the marketing materials to an enterprise WeChat material server; after the uploading is successful, a quick reply page is opened at the enterprise WeChat client; selecting the needed marketing materials on the quick reply page; and sending the selected marketing materials to the client. Through the method and the device, the materials related to the department can be quickly selected, the time for searching the appropriate materials is reduced, the interaction of enterprise operation is improved, and the types of the materials uploaded by the enterprise are widened.
Description
Technical Field
The invention relates to the technical field of computers. More specifically, the invention relates to a method and a system for promoting authority control of an application department of a quick reply material library.
Background
With the support of enterprise wechat to enable users of enterprise wechat to add wechat users as the realization of friend functions, more and more enterprises start to live in enterprise wechat. The enterprise hopes that the staff adds the personal Wechat of the client, so that a 24-hour communication mode with the consumer is established, and the enterprise and the staff can provide consultation services to the consumer at any time through the Wechat of the enterprise, and marketing behaviors such as activity promotion and the like are carried out.
When one employee provides consultation services for a plurality of clients, the employee frequently encounters questions asked repeatedly or needs to answer repeatedly, and the enterprise hopes to answer the client questions quickly by applying preset material contents which can be asked and answered frequently. When the staff communicates with the client, related problems can be quickly searched in a preset marketing material library, and proper content such as dialogues, pictures and texts, links and the like is found and sent to the client by one key, so that the frequency of organizing language responses by the staff is reduced, and the requirement of improving the communication efficiency is met. The application such as text paragraphs, pictures, videos, image-text links, audios and small program paths are uniformly managed on line by the material library, and the content which is uniformly uploaded and managed can be quickly inserted through the application when a manager edits the content.
As shown in fig. 1-3, the current quick reply interface diagram is a "quick reply" implemented by an enterprise WeChat management background, and supports a text jargon in which an enterprise WeChat administrator presets a quick reply in the management background. After the administrator uploads the preset content, when the employee enterprise WeChat client communicates with an external client, the administrator can select the content to be replied from the sidebar 'quick reply' and quickly send the content to the chat window of the client. However, the current quick recovery method still has the following defects:
1. lack of content member rights division: the background of the administrator uploads the content, and the content is unified by all members, so that the requirement that employees in different departments/regional organization frameworks can see different material contents is not supported;
2. the material is single: conversational support group management, but only text material, other material not supporting content of other file types, e.g., pictures, teletext links, applets, video, audio, etc.
Disclosure of Invention
The embodiment of the application provides a method for promoting the authority control of an application department of a quick reply material library based on an enterprise WeChat platform, so as to at least solve the problem of subjective factor influence in the related technology.
The invention provides a method for promoting authority control of an application department of a quick reply material library based on an enterprise WeChat platform, which comprises the following steps:
a creating step: creating marketing materials and uploading the marketing materials to an enterprise WeChat material server;
page opening step: after the uploading is successful, a quick reply page is opened at the enterprise WeChat client;
selecting: selecting the needed marketing materials on the quick reply page;
a sending step: and sending the selected marketing materials to the client.
As a further improvement of the present invention, the creating step specifically includes the steps of:
title setting step: setting a title of the marketing material;
a category setting step: setting the classification of the marketing materials;
a department setting step: selecting the department of the marketing material;
a date setting step: setting the effective date of the marketing materials;
a type setting step: setting the material type of the marketing material;
a content uploading step: and uploading the content of the marketing materials according to the material types.
As a further refinement of the present invention, the material types include, but are not limited to: text, pictures, video, files, links.
As a further improvement of the present invention, the page opening step specifically includes the steps of:
a first judgment step: judging whether the current date is within the effective time, if so, carrying out next judgment, and if not, hiding the marketing materials;
a second judgment step: judging whether the current employee department level is in a department level framework set by the marketing material, if so, the marketing material is visible; and if not, hiding the marketing materials.
As a further improvement of the present invention, the selecting step further comprises calling a JSSDK API of the enterprise wechat client, and pulling the selected marketing material from the enterprise wechat server to the chat window.
As a further improvement of the invention, the marketing materials are divided into visible and use authorities according to the organization and architecture level of the department where the employee is located.
Based on the same invention idea, the invention also discloses a system for controlling the authority of the application department of the promotion quick response material library based on the enterprise wechat platform based on the method for controlling the authority of the application department of the promotion quick response material library based on the enterprise wechat platform,
the system for promoting the authority control of the application department of the quick reply material library based on the enterprise WeChat platform comprises:
the creating module is used for creating marketing materials and uploading the marketing materials to an enterprise WeChat material server;
the page opening module is used for opening a quick reply page at the enterprise WeChat client after uploading is successful;
the selection module is used for selecting the needed marketing materials on the quick reply page;
and the sending module is used for sending the selected marketing materials to the client.
As a further improvement of the present invention, the creating module specifically includes:
a title setting unit that sets a title of the marketing material;
the category setting unit is used for setting the classification of the marketing materials;
the department setting unit is used for selecting the department of the marketing material;
the date setting unit is used for setting the effective date of the marketing materials;
the type setting unit is used for setting the material type of the marketing material;
and the content uploading unit is used for uploading the content of the marketing materials according to the material types.
As a further improvement of the present invention, the page opening module specifically includes:
the first judging unit is used for judging whether the current date is within the effective time, if so, the next step of judgment is carried out, and if not, the marketing materials are hidden;
the second judgment unit is used for judging whether the current employee department level is in the department level framework set by the marketing material or not, and if so, the marketing material is visible; and if not, hiding the marketing materials.
As a further improvement of the present invention, the selection module further calls JSSDK API of the enterprise wechat client to pull the selected marketing material from the enterprise wechat server to the chat window.
Compared with the prior art, the invention has the following beneficial effects:
1. the enterprise WeChat platform-based method for promoting the authority control of the application department of the quick reply material library can synchronize the internal organization structure of enterprise WeChat employees and manage the material authority according to the organization structure of the employees;
2. the enterprise material management breaks through the unified visible authority of the whole enterprise and supports the distribution and management of material contents based on different departments or levels based on the enterprise WeChat employee organizational structure;
3. when an enterprise distributes marketing materials, different materials need to be distributed in cooperation with different departments/areas, and staff can quickly select the materials related to the department, so that the time for searching the appropriate materials is reduced;
4. the method improves the interaction of enterprise operation, widens the types of materials uploaded by the enterprise, supplements the quick communication materials of the staff and the clients, and supports the contents of other file types such as text materials, pictures, image-text links, small programs, videos, audios and the like.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a diagram of a quick reply interface of an enterprise WeChat management background in the prior art;
FIG. 2 is a diagram of a prior art quick reply enterprise grouping interface;
FIG. 3 is a diagram of a shortcut reply text material interface in the prior art;
FIG. 4 is a flowchart illustrating an overall method for promoting authority control of an application department of a shortcut reply material library according to an embodiment of the present invention;
FIG. 5 is a flowchart illustrating the whole step S1 disclosed in FIG. 4;
fig. 6 is a diagram of a marketing materials management interface provided by the present embodiment;
fig. 7 is a diagram of a material editing management interface provided by the present embodiment;
fig. 8 is an interface diagram of a new marketing material department management editing portal provided by the embodiment;
FIG. 9 is a flowchart illustrating the whole step S2 disclosed in FIG. 4;
FIG. 10 is an interface diagram of staff marketing materials provided by the present embodiment;
FIG. 11 is an interface diagram of a solution for staff marketing materials according to the embodiment;
FIG. 12 is a block diagram of a system architecture related to the application department authority control of the promotion shortcut reply material library according to the present embodiment;
fig. 13 is a block diagram of a computer device according to an embodiment of the present invention.
In the above figures:
100. a creation module; 101. a title setting unit; 102. a category setting unit; 103. a department setting unit; 104. a date setting unit; 105. a type setting unit; 106. a content uploading unit; 200. a page module; 201. a first judgment unit; 202. a second judgment unit; 300. a selection module; 400. a sending module; 80. a bus; 81. a processor; 82. a memory; 83. a communication interface.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be described and illustrated below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments provided in the present application without any inventive step are within the scope of protection of the present application.
It is obvious that the drawings in the following description are only examples or embodiments of the present application, and that it is also possible for a person skilled in the art to apply the present application to other similar contexts on the basis of these drawings without inventive effort. Moreover, it should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another.
Reference in the specification to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the specification. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Those of ordinary skill in the art will explicitly and implicitly appreciate that the embodiments described herein may be combined with other embodiments without conflict.
Unless defined otherwise, technical or scientific terms referred to herein shall have the ordinary meaning as understood by those of ordinary skill in the art to which this application belongs. Reference to "a," "an," "the," and similar words throughout this application are not to be construed as limiting in number, and may refer to the singular or the plural. The present application is directed to the use of the terms "including," "comprising," "having," and any variations thereof, which are intended to cover non-exclusive inclusions; for example, a process, method, system, article, or apparatus that comprises a list of steps or modules (elements) is not limited to the listed steps or elements, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus. Reference to "connected," "coupled," and the like in this application is not intended to be limited to physical or mechanical connections, but may include electrical connections, whether direct or indirect. The term "plurality" as referred to herein means two or more. "and/or" describes an association relationship of associated objects, meaning that three relationships may exist, for example, "A and/or B" may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship. Reference to the terms "first," "second," "third," and the like in this application merely distinguishes similar objects and is not to be construed as referring to a particular ordering of objects.
The present invention is described in detail with reference to the embodiments shown in the drawings, but it should be understood that these embodiments are not intended to limit the present invention, and those skilled in the art should understand that the functional, methodological, or structural equivalents of these embodiments or alternatives thereof fall within the scope of the present invention.
Before describing in detail the various embodiments of the present invention, the core inventive concepts of the present invention are summarized and described in detail by the following several embodiments.
The invention can realize the authority control of the application department of the quick reply material library based on the enterprise WeChat, improve the working efficiency and widen the material range.
The first embodiment is as follows:
referring to fig. 4 to 11, the present embodiment discloses a specific implementation of a method for promoting authority control of an application department of a shortcut reply material library (hereinafter referred to as "method").
Specifically, referring to fig. 4, the method disclosed in this embodiment mainly includes the following steps:
and step S1, creating marketing materials and uploading the marketing materials to an enterprise WeChat material server.
Specifically, in some embodiments, referring to fig. 5, step S1 specifically includes the following steps:
s11, setting the title of the marketing material;
s12, setting the classification of the marketing materials;
s13, selecting the department to which the marketing material belongs;
s14, setting the effective date of the marketing materials;
s15, setting the material type of the marketing material;
and S16, uploading the content of the marketing materials according to the material types.
Specifically, in some embodiments, a marketing materials management interface is shown in fig. 6, a materials editing management interface is shown in fig. 7, and a new marketing materials department management editing portal interface is shown in fig. 8. Referring to fig. 6 to 8, setting material titles, setting material classifications, performing department selection, setting effective dates, selecting material types, and uploading or inputting corresponding contents according to different material types are performed in sequence, thereby completing creation of the materials.
Specifically, in some of these embodiments, the material types include, but are not limited to: text, pictures, video, files, links. The text material is character content, the picture material and the video material need to upload pictures and videos, the file material uploads the file format material, and the link material inputs links and related abstract content.
And then, after the step S2 is executed and the uploading is successful, a quick reply page is opened at the enterprise WeChat client.
Specifically, in some embodiments, as shown in fig. 9, step S2 specifically includes the following steps:
s21, judging whether the current date is within the effective time, if so, carrying out next judgment, and if not, hiding the marketing materials;
s22, judging whether the department level of the current staff is in the department level architecture set by the marketing material, if so, the marketing material is visible; and if not, hiding the marketing materials.
Specifically, in some of these embodiments, the method performs rights division for employee visibility and usage of short reply marketing materials according to department level. And managing the quick reply marketing materials and using authority subdivision according to the organization architecture level of the department where the employee is located.
Specifically, the authority division scheme is as follows: 1. the material content created by the manager of the department at the current level can be edited and managed only by the manager of the department at the current level and the manager of the higher-level department, and the manager of the lower-level department cannot see the material content in the background of the management interface; 2. during the use process of the side fence of the enterprise WeChat client, the upper-level department materials created by a department administrator are visible to lower-level department employees; 3. during the use process of the side sidebar of the enterprise WeChat client, lower-level department materials created by a department administrator are invisible to upper-level department employees.
Specifically, in some embodiments, after the material is generated, when the employee opens a self-developed quick reply page at the enterprise WeChat client, it is necessary to determine whether the marketing material is visible due to the set authority. Judging whether the current date is within the material effective time, if so, going to the next process, and otherwise, hiding the material; judging whether the current employee department level is in a material setting department level framework or not, if so, the employee can see the material; otherwise, the material is hidden.
Then, step S3 is executed to select the marketing material needed in the quick reply page.
In particular, the method provides rich material content. Fig. 10 is a diagram showing an employee marketing materials interface, and fig. 11 is a diagram showing an employee marketing materials solution interface.
Specifically, in some of these embodiments, after the employee clicks on the material on the page, the system pulls the material from the enterprise WeChat Server synchronized to the current client chat window input box by calling the Enterprise WeChat client JSSDSK API.
The API is an Application Programming Interface (API), which is a convention for linking different components of a software system, and is also called an API. The primary purpose of the application program interface is to provide applications and developers the ability to access a set of routines without having to access source code or understand the details of the internal workings.
Then, step S4 is executed to transmit the selected marketing material to the customer.
Specifically, in some of these embodiments, after selecting the material and pulling it into the chat box, the employee clicks on the chat window to "send" and sends the material to the client/group chat window.
By the method for improving the authority control of the application department of the quick reply material library based on enterprise WeChat, disclosed by the embodiment of the application, the internal organization structure of enterprise WeChat employees can be synchronized, and the material authority is managed according to the employee organization structure; the enterprise material management breaks through the unified visible authority of the whole enterprise and supports the distribution and management of material contents based on different departments or levels based on the enterprise WeChat employee organizational structure; when an enterprise distributes marketing materials, different materials need to be distributed in cooperation with different departments/areas, and staff can quickly select the materials related to the department, so that the time for searching the appropriate materials is reduced; the method improves the interaction of enterprise operation, widens the types of materials uploaded by the enterprise, supplements the quick communication materials of the staff and the clients, and supports the contents of other file types such as text materials, pictures, image-text links, small programs, videos, audios and the like.
The details of one or more embodiments of the application are set forth in the accompanying drawings and the description below to provide a more thorough understanding of the application.
Example two:
in combination with the method for promoting the authority control of the application department of the shortcut reply material library disclosed in the first embodiment, this embodiment discloses a specific implementation example of a system (hereinafter referred to as "system") for promoting the authority control of the application department of the shortcut reply material library.
Referring to fig. 12, the system includes:
the creation module 100 is used for creating marketing materials and uploading the marketing materials to an enterprise WeChat material server;
the page opening module 200 is used for opening a quick reply page at the enterprise WeChat client after uploading is successful;
the selecting module 300 is used for selecting the needed marketing materials on the quick reply page;
and the sending module 400 is used for sending the selected marketing materials to the client.
Specifically, in some embodiments, the creating module 100 specifically includes:
a title setting unit 101 that sets a title of the marketing material;
a category setting unit 102 that sets a category of the marketing material;
a department setting unit 103 that selects a department to which the marketing material belongs;
a date setting unit 104 that sets an effective date of the marketing material;
a type setting unit 105 that sets a material type of the marketing material;
and a content uploading unit 106 for uploading the content of the marketing material according to the material type.
Specifically, in some embodiments, the page opening module 200 specifically includes:
the first judging unit 201 is used for judging whether the current date is within the effective time, if so, the next step of judgment is carried out, and if not, the marketing materials are hidden;
the second judging unit 202 is used for judging whether the department hierarchy of the current staff is in the department hierarchy framework set by the marketing material, and if so, the marketing material is visible; and if not, hiding the marketing materials.
For a system for promoting authority control of an application department of a shortcut reply material library disclosed in this embodiment and a technical solution of the same parts in a method for promoting authority control of an application department of a shortcut reply material library disclosed in this embodiment, please refer to the description of the first embodiment, which is not repeated herein.
Example three:
referring to FIG. 13, this embodiment discloses an embodiment of a computer device. The computer device may comprise a processor 81 and a memory 82 in which computer program instructions are stored.
Specifically, the processor 81 may include a Central Processing Unit (CPU), or A Specific Integrated Circuit (ASIC), or may be configured to implement one or more Integrated circuits of the embodiments of the present Application.
The memory 82 may be used to store or cache various data files for processing and/or communication use, as well as possible computer program instructions executed by the processor 81.
The processor 81 implements any of the above described embodiments of the method for promoting departmental authority control in respect of a quick reply materials library by reading and executing computer program instructions stored in the memory 82.
In some of these embodiments, the computer device may also include a communication interface 83 and a bus 80. As shown in fig. 13, the processor 81, the memory 82, and the communication interface 83 are connected via the bus 80 to complete mutual communication.
The communication interface 83 is used for implementing communication between modules, devices, units and/or equipment in the embodiment of the present application. The communication port 83 may also be implemented with other components such as: the data communication is carried out among external equipment, image/data acquisition equipment, a database, external storage, an image/data processing workstation and the like.
The computer device can implement the authority control of the application department of the quick reply material library based on enterprise WeChat, thereby implementing the method described in conjunction with FIG. 4.
In addition, in combination with the method for promoting authority control of the application department of the quick reply material library based on the enterprise WeChat platform in the embodiment, the embodiment of the application can be implemented by providing a computer-readable storage medium. The computer readable storage medium having stored thereon computer program instructions; when executed by a processor, the computer program instructions implement any one of the above embodiments of the method for promoting authority control of an application department of the shortcut reply material library based on the enterprise WeChat platform.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
In conclusion, the method for improving the authority control of the application department of the quick reply material library based on the enterprise WeChat platform has the advantages that the internal organization structure of enterprise WeChat employees can be synchronized, and the material authority is managed according to the employee organization structure; the enterprise material management breaks through the unified visible authority of the whole enterprise and supports the distribution and management of material contents based on different departments or levels based on the enterprise WeChat employee organizational structure; when an enterprise distributes marketing materials, different materials need to be distributed in cooperation with different departments/areas, and staff can quickly select the materials related to the department, so that the time for searching the appropriate materials is reduced; the method improves the interaction of enterprise operation, widens the types of materials uploaded by the enterprise, supplements the quick communication materials of the staff and the clients, and supports the contents of other file types such as text materials, pictures, image-text links, small programs, videos, audios and the like.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A method for promoting authority control of an application department of a quick reply material library is characterized by comprising the following steps based on an enterprise WeChat platform:
a creating step: creating marketing materials and uploading the marketing materials to an enterprise WeChat material server;
page opening step: after the uploading is successful, a quick reply page is opened at the enterprise WeChat client;
selecting: selecting the needed marketing materials on the quick reply page;
a sending step: and sending the selected marketing materials to the client.
2. The method for promoting authority control of an application department of a shortcut reply material library according to claim 1, wherein the creating step specifically comprises the steps of:
title setting step: setting a title of the marketing material;
a category setting step: setting the classification of the marketing materials;
a department setting step: selecting the department of the marketing material;
a date setting step: setting the effective date of the marketing materials;
a type setting step: setting the material type of the marketing material;
a content uploading step: and uploading the content of the marketing materials according to the material types.
3. The method of claim 2 in connection with promoting departmental authority control of a quick reply materials library, wherein the material types include, but are not limited to: text, pictures, video, files, links.
4. The method for promoting authority control of an application department of a quick reply material library according to claim 1, wherein the page opening step specifically comprises the following steps:
a first judgment step: judging whether the current date is within the effective time, if so, carrying out next judgment, and if not, hiding the marketing materials;
a second judgment step: judging whether the current employee department level is in a department level framework set by the marketing material, if so, the marketing material is visible; and if not, hiding the marketing materials.
5. The method of claim 1, wherein the selecting step further comprises calling an enterprise WeChat client JSSDSK API to pull the selected marketing material from the enterprise WeChat Server to a chat window.
6. The method for applying departmental authority control in connection with promoting a quick reply materials library according to any one of claims 1-5, wherein the marketing materials are subjected to authority division according to the department organizational structure level of the employee.
7. A system for promoting authority control of application departments of a quick reply material library is characterized by comprising, based on an enterprise WeChat platform:
the creating module is used for creating marketing materials and uploading the marketing materials to an enterprise WeChat material server;
the page opening module is used for opening a quick reply page at the enterprise WeChat client after uploading is successful;
the selection module is used for selecting the needed marketing materials on the quick reply page;
and the sending module is used for sending the selected marketing materials to the client.
8. The system for promoting authority control of an application department of a quick reply material library according to claim 7, wherein the creating module specifically comprises:
a title setting unit that sets a title of the marketing material;
the category setting unit is used for setting the classification of the marketing materials;
the department setting unit is used for selecting the department of the marketing material;
the date setting unit is used for setting the effective date of the marketing materials;
the type setting unit is used for setting the material type of the marketing material;
and the content uploading unit is used for uploading the content of the marketing materials according to the material types.
9. The system for promoting authority control of an application department of a quick reply material library according to claim 7, wherein the page opening module specifically comprises:
the first judging unit is used for judging whether the current date is within the effective time, if so, the next step of judgment is carried out, and if not, the marketing materials are hidden;
the second judgment unit is used for judging whether the current employee department level is in the department level framework set by the marketing material or not, and if so, the marketing material is visible; and if not, hiding the marketing materials.
10. The system for promoting quick reply materials library application departmental authority control as claimed in claim 7, wherein said selection module further comprises invoking an enterprise WeChat client JSSDSK API to pull selected said marketing materials from said enterprise WeChat Server to a chat window.
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