CN112559209A - Visual monitoring method, system, equipment and storage medium for regional tasks - Google Patents
Visual monitoring method, system, equipment and storage medium for regional tasks Download PDFInfo
- Publication number
- CN112559209A CN112559209A CN202011471758.5A CN202011471758A CN112559209A CN 112559209 A CN112559209 A CN 112559209A CN 202011471758 A CN202011471758 A CN 202011471758A CN 112559209 A CN112559209 A CN 112559209A
- Authority
- CN
- China
- Prior art keywords
- task
- state icon
- icon
- mapping table
- reference value
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000012544 monitoring process Methods 0.000 title claims abstract description 72
- 238000000034 method Methods 0.000 title claims abstract description 57
- 230000000007 visual effect Effects 0.000 title claims abstract description 33
- 238000012545 processing Methods 0.000 claims abstract description 82
- 238000013507 mapping Methods 0.000 claims abstract description 47
- 239000003086 colorant Substances 0.000 claims description 25
- 238000012806 monitoring device Methods 0.000 claims description 5
- 238000010586 diagram Methods 0.000 description 10
- 230000003287 optical effect Effects 0.000 description 3
- 238000005111 flow chemistry technique Methods 0.000 description 2
- 230000001788 irregular Effects 0.000 description 2
- 239000013307 optical fiber Substances 0.000 description 2
- 230000000644 propagated effect Effects 0.000 description 2
- 238000012800 visualization Methods 0.000 description 2
- 238000003491 array Methods 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000001514 detection method Methods 0.000 description 1
- 238000011156 evaluation Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000002093 peripheral effect Effects 0.000 description 1
- 238000003672 processing method Methods 0.000 description 1
- 230000003252 repetitive effect Effects 0.000 description 1
- 239000004065 semiconductor Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
- G06F9/54—Interprogram communication
- G06F9/542—Event management; Broadcasting; Multicasting; Notifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Strategic Management (AREA)
- Human Resources & Organizations (AREA)
- Tourism & Hospitality (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Marketing (AREA)
- Entrepreneurship & Innovation (AREA)
- Economics (AREA)
- General Business, Economics & Management (AREA)
- Software Systems (AREA)
- General Engineering & Computer Science (AREA)
- Primary Health Care (AREA)
- Multimedia (AREA)
- General Health & Medical Sciences (AREA)
- Data Mining & Analysis (AREA)
- Health & Medical Sciences (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- User Interface Of Digital Computer (AREA)
Abstract
The invention provides a visual monitoring method, a visual monitoring system, visual monitoring equipment and a storage medium for regional tasks, wherein the method comprises the following steps: collecting task information, wherein the task information at least comprises task category names; counting according to the occurrence times of task category names in a preset time period to obtain a task reference value; respectively generating a task state icon according to each task category name and a task reference value thereof, and jointly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon; when the task state icon is clicked, executing the task processing operation execution according to the task category name of the corresponding task state icon obtained in the task processing mapping table.
Description
Technical Field
The invention relates to the field of anomaly detection, in particular to a method, a system, equipment and a storage medium for visually monitoring regional tasks.
Background
The hotel reservations get feedback on the event processing very late on a daily basis. The feedback of the previous day can only be obtained in the form of a data table of T + 1. When an event occurs, no real-time early warning measures exist. The shift cannot learn and intervene, possibly resulting in a certain loss. Through the set of automatic early warning and processing method, the staff of the hotel reservation department can acquire the feedback condition of event processing in real time and make corresponding adjustment measures, so that the service quality of customers is improved, and the event processing efficiency is improved.
Therefore, the invention provides a method, a system, equipment and a storage medium for visually monitoring regional tasks.
Disclosure of Invention
Aiming at the problems in the prior art, the invention aims to provide a method, a system, equipment and a storage medium for visually monitoring regional tasks, which overcome the difficulties in the prior art, can acquire effective early warning events in real time, notify the early warning events to users, standardize the processing flow of subsequent early warning, improve the event processing efficiency and improve the service quality of customers.
The embodiment of the invention provides a visual monitoring method for regional tasks, which comprises the following steps:
s110, collecting task information, wherein the task information at least comprises task category names;
s120, counting according to the occurrence times of task category names in a preset time period to obtain a task reference value;
s130, respectively generating a task state icon according to each task category name and a task reference value thereof, and commonly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to numerical ranges of different task reference values;
and S140, when the task state icon is clicked, obtaining task processing operation corresponding to the task category name of the task state icon according to a task processing mapping table, and executing the task processing operation, wherein the task processing mapping table updates and processes task processing information corresponding to each task category name in real time.
Preferably, the larger the value of the numerical range of the task reference value is, the lower the total value of the RGB three-color channels of the corresponding color in the color distribution mapping table is;
the smaller the value of the numerical range of the task reference value is, the higher the total value of the RGB three-color channels of the corresponding color in the color allocation mapping table is.
Preferably, when the collected frequency of at least one task category name in one task state icon exceeds a preset threshold, the occupied area of the task state icon in the task monitoring interface is increased or the task state icon flickers in the task monitoring interface.
Preferably, the task information further comprises at least one or more of the following parameters: the method comprises the steps of early warning type, early warning content, early warning time, processing time limit, importance level, processing flow, state, party, processor and operation state.
Preferably, in step S130, the task monitoring interface includes at least one task state group, the task state group includes a statistics icon and a plurality of task state icons, the statistics icon includes at least one task category name that is ranked highest based on a task statistics total amount and a task reference value in the task state group, the task statistics total amount is a sum of the task reference values in all the task state icons in the task state group, the statistics icon fills corresponding colors according to the task statistics total amount and a color distribution mapping table, and the color distribution mapping table at least includes different colors corresponding to a numerical range of different task statistics total amounts.
Preferably, in step S110, the task information further includes task positioning information, each of the task positioning information belongs to an end node located in the task tree based on a region where the task positioning information is located, and a plurality of the end nodes are connected to a child node;
in step S120, performing statistics according to a plurality of task category names of the end nodes located under the same child node within a preset time period to obtain a total task count amount, where the total task count amount is the sum of the occurrence times of all task category names of the child node;
in the step S130, the task statistic total amount of all the end nodes is displayed on the task monitoring interface based on the generated electronic map, and in the process of zooming the electronic map, the task statistic total amount of the end nodes or the task statistic total amount of the child nodes is selected to be displayed according to the size of the current expansion range of the electronic map.
Preferably, in step S110, each task category name corresponds to an independent preset early warning parameter;
in the step S120, n kinds of task category names are set, n is a natural number, and the number of occurrences of each task category name is XnRespectively corresponding preset early warning parameters Yn；
The total task statistic is W ═ X1Y1+X2Y2+X3Y3+X4Y5+……+XnYn)。
The embodiment of the present invention further provides a system for visually monitoring a regional task, which is used for implementing the method for visually monitoring a regional task, and the system for visually monitoring a regional task includes:
the task collection module is used for collecting task information, and the task information at least comprises task category names;
the task counting module is used for counting according to the occurrence times of the task category names in a preset time period to obtain a task reference value;
the task monitoring module is used for respectively generating a task state icon according to each task category name and a task reference value thereof and jointly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to numerical ranges of different task reference values;
and the task processing module is used for acquiring task processing operation corresponding to the task category name of the task state icon according to a task processing mapping table when the task state icon is clicked, executing the task processing operation, and updating and processing the task processing information corresponding to each task category name in the task processing mapping table in real time.
The embodiment of the invention also provides a regional task visual monitoring device, which comprises:
a processor;
a memory having stored therein executable instructions of the processor;
wherein the processor is configured to perform the steps of the above-described regional task visual monitoring method via execution of the executable instructions.
Embodiments of the present invention also provide a computer-readable storage medium for storing a program, where the program is executed to implement the steps of the above-mentioned visual monitoring method for regional tasks.
The invention aims to provide a method, a system, equipment and a storage medium for visually monitoring regional tasks, which can acquire effective early warning events in real time, inform users of the early warning events, standardize the subsequent early warning processing flow, improve the event processing efficiency and improve the customer service quality.
Drawings
Other features, objects and advantages of the present invention will become more apparent upon reading of the following detailed description of non-limiting embodiments thereof, with reference to the accompanying drawings.
Fig. 1 is a flowchart of a regional task visual monitoring method of the present invention.
Fig. 2 to 3 are schematic diagrams of a first process for implementing the visual monitoring method for regional tasks according to the present invention.
Fig. 4 to 5 are schematic diagrams of a second process for implementing the visual monitoring method for regional tasks according to the present invention.
FIG. 6 is a block diagram of the regional task visual monitoring system of the present invention.
Fig. 7 is a schematic structural diagram of the regional task visualization monitoring device of the present invention.
Fig. 8 is a schematic structural diagram of a computer-readable storage medium according to an embodiment of the present invention.
Detailed Description
Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art. The same reference numerals in the drawings denote the same or similar structures, and thus their repetitive description will be omitted.
Fig. 1 is a flowchart of a regional task visual monitoring method of the present invention. As shown in fig. 1, an embodiment of the present invention provides a method for visually monitoring a regional task, including the following steps:
s110, collecting task information, wherein the task information at least comprises task category names;
s120, counting according to the occurrence times of task category names in a preset time period to obtain a task reference value;
s130, respectively generating a task state icon according to each task category name and a task reference value thereof, and jointly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to numerical ranges of different task reference values;
and S140, when the task state icon is clicked, acquiring task processing operation of the task category name corresponding to the task state icon according to the task processing mapping table, and executing the task processing operation, wherein the task processing mapping table updates and processes the task processing information corresponding to each task category name in real time.
In a preferred embodiment, the larger the value of the range of values of the task reference value, the lower the total value of the RGB three-color channels of the color in the corresponding color allocation mapping table;
the smaller the value of the range of values of the task reference value, the higher the total value of the RGB three-color channels of the color in the corresponding color allocation map.
In a preferred embodiment, when the collected frequency of at least one task category name in one task state icon exceeds a preset threshold, the occupied area of the task state icon in the task monitoring interface is increased or the task state icon flickers in the task monitoring interface.
In a preferred embodiment, the task information further comprises at least one or more of the following parameters: the method comprises the steps of early warning type, early warning content, early warning time, processing time limit, importance level, processing flow, state, party, processor and operation state.
In a preferred embodiment, in step S130, the task monitoring interface includes at least one task state group, the task state group includes a statistical icon and a plurality of task state icons, the statistical icon includes at least one task category name ranked highest based on a task statistical total amount and a task reference value in the task state group, the task statistical total amount is a sum of the task reference values in all task state icons in the task state group, the statistical icon fills corresponding colors according to the task statistical total amount and the color distribution mapping table, and the color distribution mapping table at least includes different colors corresponding to numerical ranges of different task statistical total amounts.
In a preferred embodiment, in step S110, the task information further includes task positioning information, each task positioning information belongs to an end node located in the task tree based on a region where the task positioning information is located, and a plurality of end nodes are connected to one child node;
in step S120, counting according to a plurality of end node task category names located under the same child node within a preset time period to obtain a task counting total amount, where the task counting total amount is the sum of the occurrence times of all task category names of the child nodes;
in step S130, the task statistic total amount of all end nodes is displayed on the task monitoring interface based on the generated electronic map, and in the process of zooming the electronic map, the task statistic total amount of the end nodes or the task statistic total amount of the sub-nodes is selected to be displayed according to the size of the current expansion range of the electronic map.
In a preferred embodiment, in step S110, each task category name corresponds to an independent preset early warning parameter;
in step S120, a total of n task category names are set, n is a natural number, and the occurrence frequency of each task category name is XnRespectively corresponding preset early warning parameters Yn；
The total amount of task statistics is W ═ X1Y1+X2Y2+X3Y3+X4Y5+……+XnYn)。
The visual monitoring method for the regional tasks can acquire effective early warning events in real time, inform the users of the early warning events, standardize the subsequent early warning processing flow, improve the event processing efficiency and improve the customer service quality.
Fig. 2 to 3 are schematic diagrams of a first process for implementing the visual monitoring method for regional tasks according to the present invention. As shown in fig. 2, the method for visually monitoring regional tasks according to the present invention is implemented in a hotel, and collects task information in the hotel by using a server hotel, where the task information at least includes a task category name, an early warning type, early warning content, early warning time, processing time limit, importance level, processing flow, status, party, processor, and operation status. In this embodiment, statistics is performed according to the occurrence frequency of the task category name within a preset time period to obtain a task reference value, and the collected task information includes: poor telephone rating of 8 times, overtime order of 27 times, irregular incoming call of 4 times, customer order of 19 times and complaint sensitive words of 10 times. According to each task type name and a task reference value thereof, a task state icon 1 is respectively generated and displayed in a task monitoring interface together, the task state icon 1 at least comprises the task type name (telephone bad evaluation, order overtime, call-in non-standard … … and the like) and the task reference value (8 times, 27 times, 4 times, 19 times, 10 times … … and the like) displayed in the corresponding range of the task state icon 1, each task state icon 1 is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors of the numerical range corresponding to different task reference values. The task monitoring interface includes at least one task state group, the task state group includes a statistical icon 2 and a plurality of task state icons 1, the statistical icon 2 includes at least one task category name that is ranked highest based on a task statistical total amount and a task reference value in the task state group, the task statistical total amount is a sum of the task reference values in all the task state icons 1 in the task state group, and in this embodiment, the task statistical total amount is 8+27+4+19+10 — 68. In a preferred embodiment, the statistical icon 2 is filled with corresponding colors according to the task statistical total amount and a color distribution mapping table, and the color distribution mapping table at least includes different colors corresponding to numerical ranges of different task statistical total amounts. The larger the numerical value of the numerical range of the task reference value is, the lower the total value of RGB three-color channels of the color in the corresponding color distribution mapping table is; the smaller the value of the range of values of the task reference value, the higher the total value of the RGB three-color channels of the color in the corresponding color allocation map. When the collected frequency of at least one task category name in one task state icon 1 exceeds a preset threshold value, the occupied area of the task state icon 1 in the task monitoring interface is increased or the task state icon 1 flickers in the task monitoring interface. The user can be no longer confused by a lot of data indexes, but monitors the current service state mainly by task statistics total amount indexes, or pays attention to task categories with larger problems according to task category names with more occurrence times and darker colors.
As shown in fig. 3, after a period of time, the number of occurrences of the collected task category name changes, statistics is performed according to the number of occurrences of the task category name to obtain a task reference value, and the collected task information is updated as follows: poor telephone rating of 10 times, overtime of 31 orders, irregular incoming calls of 5 times, customer order urging of 23 times and complaint sensitive words of 12 times. This time, the total amount of task statistics is updated to 81 +31+5+23+ 12. And when the task state icon of the guest order is clicked, obtaining task processing operation (emergency call of backup personnel and the like) of the task category name of the task state icon corresponding to the guest order according to the task processing mapping table, executing the task processing operation, and updating and processing the task processing information corresponding to each task category name in the task processing mapping table in real time.
Fig. 4 to 5 are schematic diagrams of a second process for implementing the visual monitoring method for regional tasks according to the present invention. As shown in fig. 4, the method for visually monitoring regional tasks according to the present invention is implemented in a hotel, and collects task information in the hotel by using a server hotel, where the task information at least includes a task category name, an early warning type, early warning content, early warning time, processing time limit, importance level, processing flow, status, party, processor, and operation status. The task information further includes task positioning information, each task positioning information belongs to one end node located in the task tree based on the region where the task positioning information is located, and a plurality of end nodes are connected to one child node, and this embodiment includes two child nodes respectively belonging to different hotels 31 and 32. Each task category name corresponds to an independent preset early warning parameter;
counting according to the occurrence times of the task category names within a preset time period, and obtaining a task reference value, wherein the task monitoring interface comprises at least one task state group, the task state group is provided with a counting icon 2 and at least one task state icon 1, the counting icon 2 comprises at least one task category name which is sorted based on the task counting total amount and the task reference values in the task state group, and the task counting total amount is the sum of the task reference values in all the task state icons 1 in the task state group.
And displaying the task statistical total amount of all the terminal nodes on the basis of the generated electronic map in the task monitoring interface, and selecting the task statistical total amount of the terminal nodes or the task statistical total amount of the sub-nodes to display according to the size of the current expansion range of the electronic map in the process of zooming the electronic map.
Referring to fig. 4, when the electronic map is reduced to simultaneously display the areas where the hotels 31 and 32 are located, icons of the task state groups of the hotels 31 and the icons of the task state groups of the hotels 32 are displayed, where the icons of the task state groups of the hotels 31 include a statistical icon "81" based on the total amount of task statistics and a task state icon "order timeout" with the highest ranking of task reference values in the geographic range corresponding to the hotels 31. The icons of the task status groups of the hotel 32 include a statistics icon "125" based on the total number of task statistics and a task status icon "phone bad comment" ranked highest by task reference value within the geographic area corresponding to the hotel 32.
Respectively generating a task state icon 1 according to each task category name and a task reference value thereof, and jointly displaying the task state icon 1 in a task monitoring interface, wherein the task state icon 1 at least comprises the task category name and the task reference value which are displayed in a corresponding range of the task state icon 1, counting according to the task category names of a plurality of terminal nodes positioned under the same child node in a preset time period, and obtaining a task counting total amount, wherein the task counting total amount is the sum of the occurrence times of all the task category names of the child nodes. The method comprises the steps of setting n types of task category names in total, wherein n belongs to natural numbers, and the occurrence frequency of each task category name is XnRespectively corresponding preset early warning parameters Yn(ii) a The total amount of task statistics is W ═ X1Y1+X2Y2+X3Y3+X4Y5+......+XnYn)。
As shown in fig. 5, when the electronic map is enlarged to only display the hotel 31, a task state group corresponding to the hotel 31 is expanded, a plurality of task state icons 1 in the task state group at least include task category names (telephone badness, order timeout, call-in non-specification.... etc.) and task reference values (10 times, 31 times, 5 times, 23 times, 12 times.... etc.) displayed in a range corresponding to the task state icon 1, each task state icon 1 is filled with corresponding colors according to the task reference values and a color assignment mapping table, the color assignment mapping table at least includes different colors corresponding to a numerical range of different task reference values, and the statistical icon 2 includes a total number 81 based on task statistics. And when the task state icon 1 is clicked, acquiring task processing operation corresponding to the task category name of the task state icon 1 according to the task processing mapping table, and executing the task processing operation, wherein the task processing mapping table updates and processes the task processing information corresponding to each task category name in real time.
FIG. 6 is a block diagram of the regional task visual monitoring system of the present invention. As shown in fig. 6, the regional task visual monitoring system 5 of the present invention includes:
a task collection module 51 for collecting task information, wherein the task information at least comprises task category names;
the task counting module 52 counts according to the occurrence frequency of the task category name within a preset time period to obtain a task reference value;
the task monitoring module 53 is used for respectively generating a task state icon according to each task category name and a task reference value thereof and jointly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to the numerical value ranges of different task reference values;
and the task processing module 54, when the task state icon is clicked, obtaining the task processing operation corresponding to the task category name of the task state icon according to the task processing mapping table, and executing the task processing operation, wherein the task processing mapping table updates and processes the task processing information corresponding to each task category name in real time.
The visual regional task monitoring system can acquire effective early warning events in real time, inform users of the early warning events, standardize the subsequent early warning processing flow, improve the event processing efficiency and improve the customer service quality.
The embodiment of the invention also provides a visual monitoring device for the regional tasks, which comprises a processor. A memory having stored therein executable instructions of the processor. Wherein the processor is configured to visually monitor the steps of the method via regional tasks executed by executing the executable instructions.
As shown above, the area task visual monitoring system of the embodiment of the present invention can obtain an effective early warning event in real time, notify the user of the early warning event, and normalize the subsequent early warning processing flow, thereby improving the event processing efficiency and improving the customer service quality.
As will be appreciated by one skilled in the art, aspects of the present invention may be embodied as a system, method or program product. Thus, various aspects of the invention may be embodied in the form of: an entirely hardware embodiment, an entirely software embodiment (including firmware, microcode, etc.) or an embodiment combining hardware and software aspects that may all generally be referred to herein as a "circuit," module "or" platform.
Fig. 7 is a schematic structural diagram of the regional task visualization monitoring device of the present invention. An electronic device 600 according to this embodiment of the invention is described below with reference to fig. 7. The electronic device 600 shown in fig. 7 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 7, the electronic device 600 is embodied in the form of a general purpose computing device. The components of the electronic device 600 may include, but are not limited to: at least one processing unit 610, at least one memory unit 620, a bus 630 connecting the different platform components (including the memory unit 620 and the processing unit 610), a display unit 640, etc.
Wherein the storage unit stores program code executable by the processing unit 610 to cause the processing unit 610 to perform steps according to various exemplary embodiments of the present invention described in the above-mentioned electronic prescription flow processing method section of the present specification. For example, processing unit 610 may perform the steps as shown in fig. 1.
The storage unit 620 may include readable media in the form of volatile memory units, such as a random access memory unit (RAM)6201 and/or a cache memory unit 6202, and may further include a read-only memory unit (ROM) 6203.
The memory unit 620 may also include a program/utility 6204 having a set (at least one) of program modules 6205, such program modules 6205 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.
The electronic device 600 may also communicate with one or more external devices 700 (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device 600, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device 600 to communicate with one or more other computing devices. Such communication may occur via an input/output (I/O) interface 650. Also, the electronic device 600 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network such as the Internet) via the network adapter 660. The network adapter 660 may communicate with other modules of the electronic device 600 via the bus 630. It should be appreciated that although not shown in the figures, other hardware and/or software modules may be used in conjunction with the electronic device 600, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage platforms, to name a few.
The embodiment of the invention also provides a computer-readable storage medium for storing the program, and the steps of the regional task visual monitoring method are realized when the program is executed. In some possible embodiments, the aspects of the present invention may also be implemented in the form of a program product comprising program code for causing a terminal device to perform the steps according to various exemplary embodiments of the present invention described in the above-mentioned electronic prescription flow processing method section of this specification, when the program product is run on the terminal device.
As shown above, the area task visual monitoring system of the embodiment of the present invention can obtain an effective early warning event in real time, notify the user of the early warning event, and normalize the subsequent early warning processing flow, thereby improving the event processing efficiency and improving the customer service quality.
Fig. 8 is a schematic structural diagram of a computer-readable storage medium of the present invention. Referring to fig. 8, a program product 800 for implementing the above method according to an embodiment of the present invention is described, which may employ a portable compact disc read only memory (CD-ROM) and include program code, and may be run on a terminal device, such as a personal computer. However, the program product of the present invention is not limited in this regard and, in the present document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
A computer readable storage medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable storage medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
In summary, the present invention is directed to provide a method, a system, a device, and a storage medium for visually monitoring regional tasks, which can obtain an effective early warning event in real time, notify the user of the early warning event, standardize a subsequent early warning processing procedure, improve event processing efficiency, and improve customer service quality.
The foregoing is a more detailed description of the invention in connection with specific preferred embodiments and it is not intended that the invention be limited to these specific details. For those skilled in the art to which the invention pertains, several simple deductions or substitutions can be made without departing from the spirit of the invention, and all shall be considered as belonging to the protection scope of the invention.
Claims (10)
1. A visual monitoring method for regional tasks is characterized by comprising the following steps:
s110, collecting task information, wherein the task information at least comprises task category names;
s120, counting according to the occurrence times of task category names in a preset time period to obtain a task reference value;
s130, respectively generating a task state icon according to each task category name and a task reference value thereof, and commonly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to numerical ranges of different task reference values;
and S140, when the task state icon is clicked, obtaining task processing operation corresponding to the task category name of the task state icon according to a task processing mapping table, and executing the task processing operation, wherein the task processing mapping table updates and processes task processing information corresponding to each task category name in real time.
2. The method for visually monitoring regional tasks according to claim 1, wherein the larger the numerical value of the numerical range of the task reference value is, the lower the total value of the RGB three-color channels of the corresponding color in the color distribution mapping table is;
the smaller the value of the numerical range of the task reference value is, the higher the total value of the RGB three-color channels of the corresponding color in the color allocation mapping table is.
3. The visual regional task monitoring method according to claim 1, wherein when the frequency of collecting at least one task category name in one task state icon exceeds a preset threshold, the area occupied by the task state icon in the task monitoring interface is increased or the task state icon flickers in the task monitoring interface.
4. The regional task visual monitoring method of claim 1, wherein the task information further comprises at least one or more of the following parameters: the method comprises the steps of early warning type, early warning content, early warning time, processing time limit, importance level, processing flow, state, party, processor and operation state.
5. The method for visually monitoring regional tasks according to any one of claims 1 to 4, wherein in step S130, the task monitoring interface includes at least one task state group, the task state group includes a statistical icon and a plurality of task state icons, the statistical icon includes at least one task category name that is ranked the highest based on a task statistical total amount and task reference values in the task state group, the task statistical total amount is a sum of the task reference values in all the task state icons in the task state group, the statistical icon fills corresponding colors according to the task statistical total amount and a color distribution mapping table, and the color distribution mapping table at least includes different colors corresponding to numerical ranges of different task statistical total amounts.
6. The method according to claim 5, wherein in step S110, the task information further includes task positioning information, each task positioning information belongs to an end node in the task tree based on a region where the task positioning information is located, and a plurality of end nodes are connected to a child node;
in step S120, performing statistics according to a plurality of task category names of the end nodes located under the same child node within a preset time period to obtain a total task count amount, where the total task count amount is the sum of the occurrence times of all task category names of the child node;
in the step S130, the task statistic total amount of all the end nodes is displayed on the task monitoring interface based on the generated electronic map, and in the process of zooming the electronic map, the task statistic total amount of the end nodes or the task statistic total amount of the child nodes is selected to be displayed according to the size of the current expansion range of the electronic map.
7. The visual regional task monitoring method according to claim 6, wherein in step S110, each task category name corresponds to an independent preset early warning parameter;
in the step S120, n kinds of task category names are set, n is a natural number, and the number of occurrences of each task category name is XnRespectively corresponding preset early warning parameters Yn；
The total task statistic is W ═ X1Y1+X2Y2+X3Y3+X4Y5+......+XnYn)。
8. A visual monitoring system for regional tasks, which is used for implementing the visual monitoring method for regional tasks according to claim 1, and which comprises:
the task collection module is used for collecting task information, and the task information at least comprises task category names;
the task counting module is used for counting according to the occurrence times of the task category names in a preset time period to obtain a task reference value;
the task monitoring module is used for respectively generating a task state icon according to each task category name and a task reference value thereof and jointly displaying the task state icon on a task monitoring interface, wherein the task state icon at least comprises the task category name and the task reference value displayed in a corresponding range of the task state icon, each task state icon is filled with corresponding colors according to the task reference value and a color distribution mapping table, and the color distribution mapping table at least comprises different colors corresponding to numerical ranges of different task reference values;
and the task processing module is used for acquiring task processing operation corresponding to the task category name of the task state icon according to a task processing mapping table when the task state icon is clicked, executing the task processing operation, and updating and processing the task processing information corresponding to each task category name in the task processing mapping table in real time.
9. A regional task visual monitoring device, comprising:
a processor;
a memory having stored therein executable instructions of the processor;
wherein the processor is configured to perform the steps of the regional task visual monitoring method of any of claims 1 to 7 via execution of the executable instructions.
10. A computer-readable storage medium storing a program which, when executed, performs the steps of the regional task visual monitoring method of any of claims 1 to 7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011471758.5A CN112559209B (en) | 2020-12-15 | 2020-12-15 | Visual monitoring method, system, equipment and storage medium for regional tasks |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011471758.5A CN112559209B (en) | 2020-12-15 | 2020-12-15 | Visual monitoring method, system, equipment and storage medium for regional tasks |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN112559209A true CN112559209A (en) | 2021-03-26 |
| CN112559209B CN112559209B (en) | 2024-01-12 |
Family
ID=75063437
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011471758.5A Active CN112559209B (en) | 2020-12-15 | 2020-12-15 | Visual monitoring method, system, equipment and storage medium for regional tasks |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112559209B (en) |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107844374A (en) * | 2017-11-02 | 2018-03-27 | 上海携程商务有限公司 | The task executing method of terminal device, device, electronic equipment, storage medium |
| US20180260239A1 (en) * | 2017-03-13 | 2018-09-13 | Oracle Financial Services Software Limited | Interface and runtime environment for process definition and process execution tracking |
| CN110209314A (en) * | 2019-05-29 | 2019-09-06 | 北京小米智能科技有限公司 | Icon arrangement method and device |
| CN110969331A (en) * | 2018-09-30 | 2020-04-07 | 北京国双科技有限公司 | Task monitoring method and device |
| CN111371845A (en) * | 2020-02-21 | 2020-07-03 | 上海东普信息科技有限公司 | Method, system and storage medium for on-road monitoring of vehicle |
-
2020
- 2020-12-15 CN CN202011471758.5A patent/CN112559209B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20180260239A1 (en) * | 2017-03-13 | 2018-09-13 | Oracle Financial Services Software Limited | Interface and runtime environment for process definition and process execution tracking |
| CN107844374A (en) * | 2017-11-02 | 2018-03-27 | 上海携程商务有限公司 | The task executing method of terminal device, device, electronic equipment, storage medium |
| CN110969331A (en) * | 2018-09-30 | 2020-04-07 | 北京国双科技有限公司 | Task monitoring method and device |
| CN110209314A (en) * | 2019-05-29 | 2019-09-06 | 北京小米智能科技有限公司 | Icon arrangement method and device |
| CN111371845A (en) * | 2020-02-21 | 2020-07-03 | 上海东普信息科技有限公司 | Method, system and storage medium for on-road monitoring of vehicle |
Non-Patent Citations (1)
| Title |
|---|
| 申山宏;李龙江;夏棋;: "基于移动GIS系统的网管拓扑图呈现机制", 微型机与应用, no. 07 * |
Also Published As
| Publication number | Publication date |
|---|---|
| CN112559209B (en) | 2024-01-12 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN107196804B (en) | Alarm centralized monitoring system and method for terminal communication access network of power system | |
| AU2019201687B2 (en) | Network device vulnerability prediction | |
| US11132109B2 (en) | Timeline visualization and investigation systems and methods for time lasting events | |
| US7680918B2 (en) | Monitoring and management of assets, applications, and services using aggregated event and performance data thereof | |
| US6816576B2 (en) | Tree hierarchy and description for generated logs | |
| CN107958337A (en) | A kind of information resources visualize mobile management system | |
| US20070150581A1 (en) | System and method for monitoring system performance levels across a network | |
| US7685475B2 (en) | System and method for providing performance statistics for application components | |
| CN104407964A (en) | Centralized monitoring system and method based on data center | |
| CN106960292A (en) | A kind of operation flow monitoring system and method applied to Utilities Electric Co. | |
| CN109903175A (en) | A kind of Insurance core system monitor supervision platform | |
| US20140244343A1 (en) | Metric management tool for determining organizational health | |
| CN112035320B (en) | Service monitoring method and device, electronic equipment and readable storage medium | |
| CN113541315A (en) | Power transformation information comprehensive processing system | |
| CN113239750A (en) | System, method, equipment and application for detecting personnel behaviors in electric power business hall | |
| US7912183B2 (en) | Methods, systems, and computer program products for providing network outage information | |
| CN113869729A (en) | Power distribution network power failure monitoring system | |
| US20080089225A1 (en) | Methods, systems, and computer program products for generating network outage reports | |
| JP5271761B2 (en) | Troubleshooting method and apparatus | |
| CN112559209A (en) | Visual monitoring method, system, equipment and storage medium for regional tasks | |
| CN116991678A (en) | Intelligent operation and maintenance system of data center | |
| US20070036083A1 (en) | Methods, systems, and computer program products for providing outage information for a network | |
| JP6280894B2 (en) | Business management support apparatus and method and program thereof | |
| CN111062604B (en) | Meteorological disaster-based power grid business risk assessment method, device and equipment | |
| CN110347552B (en) | Method and device for supporting real-time monitoring of configurable decision engine and electronic equipment |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |