CN109787809B - Intelligent operation and maintenance system - Google Patents
Intelligent operation and maintenance system Download PDFInfo
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Abstract
The invention provides an intelligent operation and maintenance system, which is characterized by comprising the following components: the business data acquisition module is used for acquiring transaction data of the business application system; the business path analysis module is used for displaying the change condition of preset business index information in a time range preset by a user and visualizing the access relation of real-time business by analyzing the transaction data; the embodiment of the invention intelligently analyzes the transaction data of the service application system, visualizes the access relation of the transaction data and accurately positions and displays the alarm event distribution in a multi-index manner, helps operation and maintenance personnel to better know the service progress, and realizes automatic discovery, quick positioning and timely processing of faults.
Description
Technical Field
The invention relates to the technical field of data processing, in particular to an intelligent operation and maintenance system.
Background
With the development of internet technology, the development of business application systems is more and more extensive, and higher requirements are also put forward on the operation and maintenance of the business application systems.
In the prior art, a list form is usually adopted for displaying service information and alarm information, when the information is concentrated too much, a user cannot timely and accurately position a position to be processed, and the user is required to have rich operation and maintenance experience even if a search function is available, so that the user can acquire related information by accurately selecting keywords.
Disclosure of Invention
In view of the above, embodiments of the present invention are proposed to provide an intelligent operation and maintenance system that overcomes or at least partially solves the above problems.
In order to solve the above technical problem, the present invention provides an intelligent operation and maintenance system, which includes:
the business data acquisition module is used for acquiring transaction data of the business application system;
the business path analysis module is used for displaying the change condition of preset business index information in a time range preset by a user and visualizing the access relation of real-time business by analyzing the transaction data;
and the alarm event analysis module is used for displaying the alarm event information in the user selection range in the forms of a list and a distribution diagram by analyzing the transaction data.
Optionally, the traffic path analyzing module includes:
the service time selection submodule is used for providing a service time selection control for the user to select the time range to which the service index needing to be analyzed and displayed belongs;
the service index selection submodule is used for providing an index switching control which can select service indexes by a user and providing a current index control which can check the currently selected service indexes by the user; the service indexes comprise transaction indexes, network indexes and application indexes;
the business index display submodule is used for displaying the specific condition of the business index selected by the user in the time range selected by the user in the form of a path diagram according to the transaction data; the path diagram includes a path for data transmission, specifically, a transmitting end, components passing along the way, and a receiving end.
Optionally, the service index display sub-module includes:
the component information viewing unit is used for displaying the data change condition of the service index of a certain component in a popup window mode when a user mouse passes through the icon of the component in the path diagram; the service index comprises IP address information included by the component and service information in the operation of the component; the service information operated by the component comprises the category information of the service and the dimension information contained in the service;
and the alarm information display unit is used for highlighting the component in the path in a preset mode when the component has an alarm event.
Optionally, the component information viewing unit further includes:
the icon mode display subunit is used for providing a service index icon form display control of the component;
a list mode display subunit for providing a service index list form display control of the component
And the alarm information display subunit is used for highlighting the service index of the alarm event in a preset mode when the data change condition of the service index is displayed in the pop window.
Optionally, the alarm event analysis module includes:
the alarm information list display submodule is used for displaying the detailed information of the alarm event occurring in the user selection range in a list form according to the service data; the detailed information of the alarm event comprises a serial number, alarm time, an alarm information data source, an alarm event generation application, an alarm event generation component, an alarm event, an alarm level, alarm data, alarm duration and an alarm state;
and the alarm event distribution diagram display sub-module is used for displaying alarm information of system components, IP (Internet protocol) or ports in a distribution diagram mode according to the service data, wherein the longitudinal axis of the distribution diagram represents an alarm position, the transverse axis represents time, the intersection point of the transverse axis and the longitudinal axis is the central point of an alarm icon, the area size of the alarm icon represents alarm duration, and the longer the alarm duration is, the larger the area is.
Optionally, the alarm event analysis module further includes:
the alarm event display range selection submodule is used for providing relevant information of the alarm event for a user so that the user can select the range of the alarm event needing to be displayed; the alarm event display range selecting unit includes:
the alarm event control system comprises an alarm event time range selection control, an alarm event data source selection control, an alarm event generation application selection control, an alarm event generation component selection control and an alarm event selection control.
Optionally, the alarm event profile display sub-module includes:
the alarm detail display unit is used for displaying the alarm details in a popup window mode when the mouse passes through the alarm icon; the alarm details comprise one or more of alarm time, alarm duration, alarm component name, alarm level, alarm rule, alarm related index, abnormal transaction type and abnormal machine; the alarm level is divided into five levels including first level, second level, third level, fourth level and fifth level, and the emergency degree of the alarm event is reduced along with the increase of the number of levels.
Optionally, the alarm detail display unit includes:
the specific alarm abnormal index display subunit is used for displaying a plurality of alarm rules in the popup window when a plurality of alarm events occur at the same point, and displaying a page of the specific alarm abnormal index when the alarm popup window is clicked; the specifically displayed information of the page of the specific alarm abnormal index comprises an alarm description column, an opinion processing column, a transaction number area and a main abnormal machine index area; the transaction number area comprises a successful transaction number column, a response time curve graph and a failed transaction number curve graph; the main abnormal machine index area comprises an abnormal module column, an abnormal machine column, an abnormal index column and an abnormal index curve graph.
In the embodiment of the invention, by visually displaying the path of the transaction data and displaying the component alarm information in the specific path or displaying and positioning the distribution of the alarm event according to the range selected by the operation and maintenance personnel, the operation and maintenance personnel can intuitively and clearly acquire the information of the service flow and the information of the reason, the position and the like of the fault, a large amount of manual resources are saved, the operation and maintenance personnel can timely and accurately process the fault, and the operation and maintenance efficiency of the service application system is improved.
Drawings
Fig. 1 is a schematic device diagram of an intelligent operation and maintenance system in an embodiment of the present invention;
fig. 2 is a schematic diagram of a data-free page of a traffic path analysis module in the embodiment of the present invention;
fig. 3 is a schematic view of a time selection sub-module page in a traffic path analysis module in an embodiment of the present invention;
fig. 4 is a schematic view of a page of a service index selection sub-module in a service path analysis module according to an embodiment of the present invention;
fig. 5 is a schematic view of a service index display sub-module page in the service path analysis module in the embodiment of the present invention;
fig. 6 is a schematic diagram of an alarm information list page in a service path analysis module in the embodiment of the present invention;
fig. 7A is a schematic diagram of a transaction performance page displayed in icon mode by the component information viewing unit in the embodiment of the present invention;
fig. 7B is a schematic diagram of a component information viewing unit displaying a network performance page in an icon mode in the embodiment of the present invention;
fig. 7C is a diagram showing the application performance page displayed in the icon mode by the component information viewing unit in the embodiment of the present invention;
FIG. 8 is a diagram illustrating a component information view element page switching to a specific IP page in an embodiment of the present invention;
FIG. 9 is a diagram illustrating a component information view element page switching to a concrete services page in an embodiment of the present invention;
FIG. 10 is a diagram illustrating a component information view element page switching to a latitude page under a specific service in an embodiment of the present invention;
FIG. 11 is a diagram illustrating a page displayed in list mode by the component information viewing unit in an embodiment of the present invention;
FIG. 12 is a schematic diagram of an alarm details page in an embodiment of the present invention;
FIG. 13 is a schematic diagram of a path diagram operation interface application style setting page in an embodiment of the present invention;
FIG. 14 is a schematic diagram of a one-to-many path diagram operation interface, including a monitoring point style setting page of child nodes in the embodiment of the present invention;
FIG. 15 is a diagram illustrating a component style setting page containing child nodes in a path diagram interface according to an embodiment of the present invention;
FIG. 16 is a schematic diagram of a one-to-one path diagram operation interface of a monitoring point style setting page without child nodes according to an embodiment of the present invention;
FIG. 17 is a diagram illustrating a component style setting page without child nodes in the path graph operation interface according to an embodiment of the present invention;
FIG. 18A is a schematic view of a bubble chart type page with an alarm event analysis module as a data source for events according to an embodiment of the present invention;
FIG. 18B is a schematic view of a bubble chart type page with all alarm event analysis module data sources in an embodiment of the present invention;
FIG. 18C is a schematic view of a bubble chart type page with a BPM data source as an alarm event analysis module in an embodiment of the present invention;
FIG. 19 is a schematic diagram of a page in the form of a rectangular chart for an alarm event analysis module in an embodiment of the present invention;
FIG. 20 is a schematic diagram of a sub-module for selecting a display range of an alarm event in the alarm event analysis module according to an embodiment of the present invention;
FIG. 21 is a schematic diagram of an alarm detail display unit page in an embodiment of the present invention;
FIG. 22 is a diagram of a specific alarm anomaly indicator display subunit page in an embodiment of the present invention;
FIG. 23 is a schematic diagram of an alarm handling page in an embodiment of the present invention;
FIG. 24 is a diagram illustrating the number of alarm events in the alarm event analysis module according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
[ EXAMPLES one ]
Referring to fig. 1, a schematic diagram of an intelligent operation and maintenance system device in the embodiment of the present invention is shown, which specifically includes:
and the service data acquisition module 101 is configured to acquire transaction data of the service application system.
In specific applications, the embodiments of the present invention can be applied to various business application systems, such as panning, updating, and the like, as long as business data can be generated and there is a need for monitoring corresponding data.
In the embodiment of the invention, the transaction data of the service application system is collected by laying hardware probe equipment, wherein the probe equipment is a switch or a router in a network, the transaction data is copied and forwarded to a specified destination port from a transmission port for bypass image capture, and a data packet is continuously obtained from the monitored service application system in real time. The method for capturing the bypass mirror image by using the probe equipment can obtain the real-time data information of the data packet without influencing the normal service of the monitored system, so that the operation and maintenance analysis result is more reliable, and the decision making of a worker is better assisted. For the same purpose, those skilled in the art can also use other data acquisition methods as long as the real-time performance of the data is ensured and the normal operation of the service application system is not affected.
In the embodiment of the invention, after the data packet is captured in a bypass mirror image mode, the data packet is decoded according to the distributed protocol to obtain data information such as network session, error, response time and the like. The protocol for decoding the data packet is related to the source service application system for obtaining the data packet, and if the data packet comes from the service application system of the bank, the data packet is decoded by using the protocol provided by the bank to obtain the data.
And the service path analysis module 102 is configured to display a preset service index information change condition in a time range preset by a user by analyzing the transaction data, and visualize an access relationship of a real-time service.
In the embodiment of the invention, when a user needs to monitor a real-time service, the user only needs to enter a service path analysis page to select a time range of service path analysis and an index which the user wants to display, the service path analysis module 102 analyzes the transaction data, displays an access relation of the real-time service in the transaction data in a path diagram form, specifically, graphs an application, a component and the like, and draws an access relation from the application to the component to the application in a complete service in a path manner, as shown in a display area of fig. 3, the service path diagram in a payment process is a service path diagram, and the user initiates a request for payment of a certain commodity from a payment treasure, and finally completes the purchased service through a path shown in the diagram. The display form is visual, clear and concise, and the steps of operation and maintenance personnel for obtaining information can be simplified to a great extent, so that the relation between related business information is clear at a glance.
And the alarm event analysis module 103 is used for displaying the alarm event information in the user selection range in the forms of a list and a distribution diagram by analyzing the transaction data.
In the embodiment of the present invention, when a user needs to know about the occurrence situation of a global alarm event, the alarm event analysis module 103 displays alarm information within a condition range in the form of a list and a distribution diagram only after setting an alarm event screening condition, as shown in fig. 18A, the module includes two display areas, including a list display area and a distribution diagram display area. The list display area is arranged above and mainly used for listing alarm events and related information in a list mode, and the distribution diagram display area is arranged below and mainly used for displaying the distribution positions of the alarm events in a bubble diagram mode, wherein each bubble can represent one alarm. Alternatively, the distribution chart may be displayed in the form of a piano key (rectangular) chart as shown in fig. 19, and any distribution of the alarm event can be used in the present invention as long as it can be clearly marked on the distribution chart.
The invention provides an intelligent operation and maintenance system, which comprises a service path analysis module and an alarm event analysis module, wherein after the early-stage data capture, user configuration and intelligent analysis, the service path analysis module displays the logic relation among applications, services and components in the form of a path diagram, and the applications, monitoring points, components and the like of an actual service system are subjected to imaging, iconization and simplification, a user can connect all objects with relevance in one page by using straight lines and dotted lines, and meanwhile, the alarm event analysis module can display alarm information in a monitoring data analysis result in a visualization mode of piano keys (rectangular diagrams), bubble diagrams, curve diagrams and the like so as to help the user to perform alarm processing and operation and maintenance decision, and the displayed page is selected according to different requirements of the user.
[ example two ]
The embodiment of the invention provides an intelligent operation and maintenance system, which comprises:
the service data acquisition module 201 is configured to acquire transaction data of a service application system.
The service path analysis module 202 is configured to analyze the transaction data, display a change condition of preset service index information within a time range preset by a user, and visualize an access relationship of a real-time service.
Referring to fig. 2, a schematic diagram of a data-free page of a traffic path analysis module in the embodiment of the present invention is shown.
As can be seen from the illustration, in the embodiment of the present invention, the page of the traffic path analysis module 202 is divided into a display area and a selection area.
Optionally, the traffic path analyzing module 202 includes:
the service time selection sub-module 2021 is configured to provide a service time selection control for the user to select a time range to which the service index to be analyzed and displayed belongs.
In the embodiment of the present invention, as shown in fig. 3, a service time selection control is disposed at one end of the selection area, so as to provide a time range to which a service to be displayed is selected for a user. The user can call a popup window for time selection by clicking a calendar-shaped icon, select the date and year in a calendar page, or can adjust the time to move forward or backward by one hour by clicking a button on the left side of the selection area shown in fig. 3, or certainly the user does not set the time to be one hour before the current time by default.
In the embodiment of the present invention, as shown in fig. 3, a time axis composed of discontinuous equal rectangles is arranged beside the time selection control in the selection area, so that the user can intuitively know the position of the selected time, and the operation and maintenance personnel can better grasp the whole situation.
The service index selection submodule 2022 is used for providing an index switching control which can be used by a user to select a service index, and providing a current index control which can be used by the user to check the currently selected service index; the service index comprises a transaction index, a network index and an application index.
In the embodiment of the present invention, as shown in fig. 2, an index switching button and a current index button are disposed at the rightmost position below the time axis of the selection area. Referring to fig. 4, a user selects an index switching button to wake up an index selection control, and the index selection control displays selectable contents under transaction indexes, network indexes and application indexes in a popup window manner. For example, the transaction indexes include transaction amount, response time, success rate, response rate and the like, the network indexes include flow rate, packet number and the like, the application indexes include maximum connection number, current connection number, abnormal closing number, retransmission rate and the like, and a user clicks and selects on a frame in front of a corresponding index according to requirements. Referring to fig. 5, a user can wake up the current index control by selecting the current index button, the current index control displays the indexes and units thereof selected by the user in a pop-up window mode, and the user can confirm the indexes selected by the user, so that the accuracy of index selection is further improved.
In addition, since the analysis of the service index also includes whether the index exceeds the alarm threshold, the index selected by the user here is actually a preset range, for example, the response time in the transaction index is selected, the response time for displaying the service is indicated, whether the response time is greater than the preset threshold is analyzed, the number of packets in the network index is selected, the number of packets for displaying the service is indicated, whether the number of packets is greater than or less than the preset threshold is analyzed, and the like. The preset threshold may be a default value of the system, or may be set by an operation and maintenance person according to a specific situation.
The service index display sub-module 2023 is configured to display a specific condition of the service index selected by the user in a time range selected by the user in a form of a path diagram according to the transaction data; the path diagram includes a path for data transmission, specifically, a transmitting end, components passing along the way, and a receiving end.
In the embodiment of the invention, referring to fig. 5, after the operation and maintenance personnel select the time and the index, the route graph icon framed beside the time control is selected, and then the current service can be displayed in the display area in the form of the route graph. The path diagram displays the processes of generating, transmitting and responding transaction data from the application to the component to the application, and each part displays the information of the preset index in a preset form. The information of the preset indexes of the service within the preset time range is displayed in the form of the path diagram, so that the method is more visual and clear, and the use experience of operation and maintenance personnel is improved.
Optionally, referring to fig. 6, selecting a list icon framed by a path diagram icon below the selection region time selection control may display an alarm information list of all alarm information in the current service, may help an operation and maintenance worker to know that an overview of an alarm event occurs in the service, and in the alarm information list, an alarm level, a data source type, and an alarm event displayed by alarm data screening may be further defined in the alarm event screening control framed in fig. 6.
Optionally, the service index display sub-module 2023 includes:
the component information viewing unit 20231 is configured to show a data change condition of the service indicator of a component in the path graph in a form of a popup when a user mouse passes through an icon of the component; the service index comprises IP address information included by the component and service information in the operation of the component; the service information run by the component comprises the category information of the service and the dimension information contained in the service.
In the embodiment of the invention, when the operation and maintenance personnel want to know the components in the path specifically, only the mouse needs to pass through the icon of the component, and the related indexes under the component can be displayed in a popup window mode. The popup is divided into a component information selection area and a component information viewing area, the component information selection area is divided into all IPs and all services, all IP addresses in the component are under all IPs, services performed in the component are under all services, and each service also comprises the dimension contained in the service. And in the component information viewing area, displaying preset index information in a corresponding range according to the selection of the selection area. Referring to fig. 7A, 7B, and 7C, when the operation and maintenance staff selects all IPs, the viewing area displays preset index information under different IPs in different rectangular frames (fig. 7A is a page displaying the preset index information of transaction performance indexes, fig. 7B is a page displaying the preset index information of network performance indexes, and fig. 7C is a page displaying the preset index information of application performance indexes), referring to fig. 8, when the operation and maintenance staff selects a specific IP address, the viewing area displays the preset index information under the IP in different rectangular frames, referring to fig. 9, when the operation and maintenance staff selects all services, the viewing area displays the preset index information under the services in different rectangular frames, referring to fig. 10, when the operation and maintenance staff selects a specific dimension under the services, the viewing area displays the preset index information under the services in different rectangular frames.
An alarm information display unit 20232, configured to highlight the component in the path in a preset manner when an alarm event occurs to the component.
In the embodiment of the invention, when a certain part of preset indexes in the path exceed the alarm threshold, the part is highlighted in a preset mode, and the preset mode can be that the frame is changed into a red frame. The component icon may flash as long as the abnormal portion can be distinguished from other portions, and the present invention is not limited thereto.
In addition, the alarm number generated by the component can be displayed on the icon of the component, so that the operation and maintenance personnel can clearly and directly know the emergency of the alarm event.
Optionally, the component information viewing unit 20231 further includes:
an icon mode display subunit 202311, configured to provide a service index icon form display control of the component;
and the list mode display subunit 202312 is configured to provide a service index list-form presentation control for the component.
In the embodiment of the present invention, after the preset index information of the component is displayed in a pop-up window form, the viewing area in fig. 7A may display the preset index information of the part selected by the selection area in an icon mode, or may display the preset index information of the part selected by the selection area in a list mode by clicking a framed list mode button in fig. 11, and the preset index information of the part selected by the selection area in the list mode may be switched by selecting the icon button or the list button above the viewing area.
And the warning information display subunit 202313, configured to highlight the service indicator where the warning event occurs in a preset manner when the data change condition of the service indicator is displayed in the pop-up window.
In the embodiment of the invention, when the viewing area is displayed in an icon form, the IP, the business or the latitude and the like of the preset index information exceeding the alarm threshold value are highlighted in the same preset mode as the alarm information display unit, and when the viewing area is displayed in a list form, the alarm numbers at the positions shown in the row are displayed in a red number in a row of the alarm numbers in the list.
Referring to fig. 12, when the viewing area is displayed in a list form, a column of the row to which the alarm event information belongs may display the alarm count, and when the viewing area in the popup window is displayed in a list form, the alarm count in the list may be clicked, so that the corresponding alarm detail page under the alarm event analysis module may be skipped. The alarm detail page displays specific alarm information of abnormal indexes in a form of a graph.
Optionally, referring to fig. 13-17, the operation and maintenance staff may set the style of the icon in the path diagram according to their own needs, and click the operation button on the right side of the current index button in the selection area to enter the operation interface. The selection area of the operation interface comprises a style selection button and a save button. Clicking a style selection button can wake up a style selection popup, wherein the popup is divided into a left column style selection area and comprises a path diagram application style (figure 13), a monitoring point style (one-to-many, including child nodes) in a path diagram (figure 14), a component style (one-to-many, including child nodes) in the path diagram (figure 15), a monitoring point style (one-to-one, not including child nodes) in the path diagram (figure 16) and a component style (one-to-one, not including child nodes) in the path diagram (figure 17), and the corresponding style can be selected in a right column style selection area by selecting a specific type. And after the operation and maintenance personnel finish selecting the icon style, clicking the storage button to enter a display interface. The path diagram style is set according to the requirement, so that the display of the operation and maintenance system to the service is more humanized,
and the alarm event analysis module 203 is used for displaying the alarm event information in the user selection range in the forms of a list and a distribution diagram by analyzing the transaction data.
In the embodiment of the invention, by visually displaying the path of the transaction data and displaying the component alarm information in the specific path or displaying and positioning the distribution of the alarm event according to the range selected by the operation and maintenance personnel, the operation and maintenance personnel can intuitively and clearly acquire the information of the service flow and the information of the reason, the position and the like of the fault, a large amount of manual resources are saved, the operation and maintenance personnel can timely and accurately process the fault, and the operation and maintenance efficiency of the service application system is improved.
[ EXAMPLE III ]
The embodiment of the invention provides an intelligent operation and maintenance system, which comprises:
the service data acquisition module 301 is configured to acquire transaction data of a service application system.
The service path analysis module 302 is configured to display a change condition of preset service index information within a time range preset by a user by analyzing the transaction data, and visualize an access relationship of a real-time service.
And the alarm event analysis module 303 is configured to display alarm event information within a user selection range in a form of a list and a distribution diagram by analyzing the transaction data.
The alarm event distribution diagram is a visual display of the alarm events of the system and helps a user to quickly know the alarm condition of the system in detail in the forms of an alarm list and the alarm event distribution diagram. The alarm event distribution map may be in the form of a bubble graph with reference to fig. 18A, 18B and 18C, a piano key (rectangle) graph with reference to fig. 19, or other forms, which is not specifically limited in the present invention. Referring to fig. 18A, 18B, 18C, or 19, the alarm time analysis module includes a selection area having an alarm event display range selection sub-module and a display area including an alarm information list display sub-module and an alarm event distribution diagram display sub-module.
Optionally, the alarm event analysis module 303 includes:
an alarm information list display submodule 3031, configured to display detailed information of an alarm event occurring within a user selection range in a form of a list according to the service data; the detailed information of the alarm event includes a serial number, an alarm time, an alarm information data source, an alarm event generation application, an alarm event generation component, an alarm event, an alarm level, alarm data, an alarm duration, and an alarm state.
In the embodiment of the invention, the alarm information is displayed in a list form on the upper half part of the display area, each alarm event is in a row, different detailed information of the alarm event is displayed in different columns in the same row, and the detailed information of the alarm event comprises a serial number, alarm time, an alarm information data source, an alarm event generation application, an alarm event generation component, an alarm event, an alarm level, alarm data, alarm duration and an alarm state. The sequence number is the sequence of the alarm event, the alarm time is the time of the alarm event, the alarm information data source is the source of the alarm event data acquisition including the event or BPM (Business Process Management), the alarm event generation application includes enterprise internet bank, personal internet bank, payment treasure, etc., the alarm event generation component includes Apache, front, component, etc., the alarm event includes login, transfer, etc., the alarm level is divided into one level, two levels, three levels, four levels and five levels, the crisis degree of the alarm event is reduced as the level is increased, the alarm data shows the current successful transaction number, the alarm duration, the alarm state (processed or unprocessed), refer to the attached figures 18A, 18B and 18C, figure 18A shows that the selected display data source is the alarm event related to the event, figure 18B shows that the selected data source is the alarm event of all (including the event and BPM), FIG. 18C shows an alarm event with the data source selected as BPM.
And an alarm event distribution diagram display sub-module 3032, configured to display alarm information of a system component, an IP, or a port in a distribution diagram form according to the service data, where a vertical axis of the distribution diagram represents an alarm position, a horizontal axis represents time, an intersection point of the horizontal axis and the vertical axis is a central point of an alarm icon, an area of the alarm icon represents alarm duration, and the longer the alarm duration, the larger the area.
In the embodiment of the invention, the vertical axis of the distribution diagram represents the position of a system component, an IP or a port, the horizontal axis represents time, the time range of the horizontal axis is determined by the setting of a time control, the diameter (or the length of a rectangle) of a bubble in the alarm event distribution diagram is related to the alarm duration, and the center of the bubble (or the rectangle) just falls on a grid point where the horizontal axis and the vertical axis intersect to represent that the alarm event occurs at the position at the time.
Optionally, the alarm event analysis module 303 further includes:
an alarm event display range selecting submodule 3033, configured to provide information related to an alarm event to a user, so that the user can select a range of the alarm event to be displayed; the alarm event display range selecting unit includes:
the alarm event control system comprises an alarm event time range selection control, an alarm event data source selection control, an alarm event generation application selection control, an alarm event generation component selection control and an alarm event selection control.
In the embodiment of the invention, referring to fig. 20, operation and maintenance personnel can limit the alarm event which is actually displayed according to actual needs, select the data source of the alarm event through the alarm event data source selection control, select the displayed alarm event time range through the alarm event time range selection control, select the application of the displayed alarm event through the alarm event occurrence application selection control, select the component of the alarm event occurrence through the alarm event occurrence component selection control, and select and display the alarm event through the alarm event selection control.
Optionally, the alarm event profile display sub-module 3032 includes:
an alarm detail display unit 30321 for displaying alarm details in the form of a popup window when the mouse passes through the alarm icon; the alarm details comprise one or more of alarm time, alarm duration, alarm component name, alarm level, alarm rule, alarm related index, abnormal transaction type and abnormal machine; the alarm level is divided into five levels including first level, second level, third level, fourth level and fifth level, and the emergency degree of the alarm event is reduced along with the increase of the number of levels.
In the embodiment of the present invention, with reference to fig. 21, when the mouse of the maintenance person passes through the circular bubble area (or the rectangular area), alarm details (alarm time, alarm duration, alarm component name, alarm level, alarm rule (for example, response time >500ms may be self-defined by the maintenance person or using a system default value), alarm related indicators (transaction amount, response time, network connection failure number, etc.), abnormal indicators (for example, NET _ TCP _ RETRANS, MEM _ CACHED, the number of abnormal indicators is 31), abnormal modules (for example, mysql database), abnormal machines (cq02-noah-bcm1.cq02, cq02-noah-bcm2.cq02), and the like are displayed in the form of a box.
Optionally, the alarm detail display unit 30321 includes:
a specific alarm abnormal index display subunit 303211, configured to, when multiple alarm events occur at the same point, display multiple alarm rules in the popup, and display a page of a specific alarm abnormal index by clicking the alarm popup; the specifically displayed information of the page of the specific alarm abnormal index comprises an alarm description column, an opinion processing column, a transaction number area and a main abnormal machine index area; the transaction number area comprises a successful transaction number column, a response time curve graph and a failed transaction number curve graph; the main abnormal machine index area comprises an abnormal module column, an abnormal machine column, an abnormal index column and an abnormal index curve graph.
In the embodiment of the invention, referring to fig. 22, when a plurality of alarm events occur at the same position at the same time, a plurality of alarm rules are displayed in the popup, that is, the alarm events exceed the preset threshold of which indexes, at this time, the popup can be clicked to jump to a specific alarm abnormal index display page, and the specific alarm abnormal index display page displays the alarm details of the current position at the current time, including an abnormal machine and abnormal indexes. The abnormal machine and the abnormal module are marked in the form of a status bar, and the curve graph of the abnormal index corresponding to the abnormal machine and the abnormal module is drawn in the form of a curve graph.
In the embodiment of the invention, referring to fig. 23, operation and maintenance personnel select the alarm event to be processed, click a processing button on an operation column, or select a plurality of alarm events to be processed to enter batch processing, so that the alarm events can be subjected to related processing, the related problems can be directly solved without carrying out a large amount of investigation, the steps are simple, and the efficiency is high.
In the embodiment of the invention, referring to fig. 24, by clicking the framed alarm event number graph button, the operation and maintenance personnel can visually see the line graphs of the alarm event number changing along with time in the display area, so that the occurrence of the alarm events in the system is totally and globally grasped, the operation and maintenance personnel can be better helped to carry out work planning, and the operation and maintenance efficiency is improved.
In the embodiment of the invention, by visually displaying the path of the transaction data and displaying the component alarm information in the specific path or displaying and positioning the distribution of the alarm event according to the range selected by the operation and maintenance personnel, the operation and maintenance personnel can intuitively and clearly acquire the information of the service flow and the information of the reason, the position and the like of the fault, a large amount of manual resources are saved, the operation and maintenance personnel can timely and accurately process the fault, and the operation and maintenance efficiency of the service application system is improved.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
While the present invention has been described with reference to the embodiments shown in the drawings, the present invention is not limited to the embodiments, which are illustrative and not restrictive, and it will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (8)
1. An intelligent operation and maintenance system, comprising:
the business data acquisition module is used for acquiring transaction data of the business application system;
the business path analysis module is used for displaying the change condition of preset business index information in a time range preset by a user and visualizing the access relation of real-time business by analyzing the transaction data;
the alarm event analysis module is used for displaying alarm event information in a user selection range in a form of a list and a distribution diagram by analyzing the transaction data;
the service path analysis module comprises a service time selection submodule for providing a service time selection control for a user to select a time range to which a service index required to be analyzed and displayed belongs.
2. The system of claim 1, wherein the traffic path analysis module further comprises:
the service index selection submodule is used for providing an index switching control which can select service indexes by a user and providing a current index control which can check the currently selected service indexes by the user; the service indexes comprise transaction indexes, network indexes and application indexes;
the business index display submodule is used for displaying the specific condition of the business index selected by the user in the time range selected by the user in the form of a path diagram according to the transaction data; the path diagram includes a path for data transmission, specifically, a transmitting end, components passing along the way, and a receiving end.
3. The system of claim 2, wherein the service indicator display sub-module comprises:
the component information viewing unit is used for displaying the data change condition of the service index of a certain component in a popup window mode when a user mouse passes through the icon of the component in the path diagram; the service index comprises IP address information included by the component and service information in the operation of the component; the service information operated by the component comprises the category information of the service and the dimension information contained in the service;
and the alarm information display unit is used for highlighting the component in the path in a preset mode when the component has an alarm event.
4. The system of claim 3, wherein the component information viewing unit further comprises:
the icon mode display subunit is used for providing a service index icon form display control of the component;
a list mode display subunit for providing a service index list form display control of the component
And the alarm information display subunit is used for highlighting the service index of the alarm event in a preset mode when the data change condition of the service index is displayed in the pop window.
5. The system of claim 1, wherein the alarm event analysis module comprises:
the alarm information list display submodule is used for displaying the detailed information of the alarm event occurring in the user selection range in a list form according to the service data; the detailed information of the alarm event comprises a serial number, alarm time, an alarm information data source, an alarm event generation application, an alarm event generation component, an alarm event, an alarm level, alarm data, alarm duration and an alarm state;
and the alarm event distribution diagram display sub-module is used for displaying alarm information of system components, IP (Internet protocol) or ports in a distribution diagram mode according to the service data, wherein the longitudinal axis of the distribution diagram represents an alarm position, the transverse axis represents time, the intersection point of the transverse axis and the longitudinal axis is the central point of an alarm icon, the area size of the alarm icon represents alarm duration, and the longer the alarm duration is, the larger the area is.
6. The system of claim 5, wherein the alarm event analysis module further comprises:
the alarm event display range selection submodule is used for providing relevant information of the alarm event for a user so that the user can select the range of the alarm event needing to be displayed; the alarm event display range selection sub-module includes:
the alarm event control system comprises an alarm event time range selection control, an alarm event data source selection control, an alarm event generation application selection control, an alarm event generation component selection control and an alarm event selection control.
7. The system of claim 5, wherein the alarm event profile display sub-module comprises:
the alarm detail display unit is used for displaying the alarm details in a popup window mode when the mouse passes through the alarm icon; the alarm details comprise one or more of alarm time, alarm duration, alarm component name, alarm level, alarm rule, alarm related index, abnormal transaction type and abnormal machine; the alarm level is divided into five levels including first level, second level, third level, fourth level and fifth level, and the emergency degree of the alarm event is reduced along with the increase of the number of levels.
8. The system of claim 7, wherein the alert detail display unit comprises:
the specific alarm abnormal index display subunit is used for displaying a plurality of alarm rules in the popup window when a plurality of alarm events occur at the same point, and displaying a page of the specific alarm abnormal index when the alarm popup window is clicked; the specifically displayed information of the page of the specific alarm abnormal index comprises an alarm description column, an opinion processing column, a transaction number area and a main abnormal machine index area; the transaction number area comprises a successful transaction number column, a response time curve graph and a failed transaction number curve graph; the main abnormal machine index area comprises an abnormal module column, an abnormal machine column, an abnormal index column and an abnormal index curve graph.
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| CN110648138B (en) * | 2019-09-30 | 2021-04-30 | 支付宝(杭州)信息技术有限公司 | Transaction query and transaction data processing method, device and equipment based on block chain |
| CN110795003B (en) * | 2019-10-30 | 2021-07-13 | 邵忠 | Interface display method and device |
| CN111210029A (en) * | 2019-12-26 | 2020-05-29 | 中国建设银行股份有限公司 | Device and method for auxiliary analysis of service and related equipment |
| CN111209329B (en) * | 2019-12-27 | 2023-05-26 | 国网江苏省电力有限公司信息通信分公司 | Dynamic analysis method, device and system based on full-traffic price and cost transaction path |
| CN111953541B (en) * | 2020-08-10 | 2023-12-05 | 腾讯科技（深圳）有限公司 | Alarm information processing method, device, computer equipment and storage medium |
| CN113364623A (en) * | 2021-06-04 | 2021-09-07 | 上海天旦网络科技发展有限公司 | Method and system for reducing alarm misjudgment based on path diagram and network performance index |
| CN113242151A (en) * | 2021-06-04 | 2021-08-10 | 上海天旦网络科技发展有限公司 | Specific data extraction method and system based on massive network data |
| CN114063839A (en) * | 2021-11-04 | 2022-02-18 | 上海云轴信息科技有限公司 | Method and device for large-scale operation and maintenance monitoring data interaction |
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