CN112288928A - Hotel check-in method and hotel management system - Google Patents
Hotel check-in method and hotel management system Download PDFInfo
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- CN112288928A CN112288928A CN202011144960.7A CN202011144960A CN112288928A CN 112288928 A CN112288928 A CN 112288928A CN 202011144960 A CN202011144960 A CN 202011144960A CN 112288928 A CN112288928 A CN 112288928A
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- 238000001514 detection method Methods 0.000 claims description 83
- 238000004891 communication Methods 0.000 claims description 26
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- 230000003993 interaction Effects 0.000 claims description 18
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- 230000002452 interceptive effect Effects 0.000 claims description 6
- 230000004044 response Effects 0.000 claims description 5
- 238000012545 processing Methods 0.000 description 11
- 230000009471 action Effects 0.000 description 4
- 238000012546 transfer Methods 0.000 description 3
- 238000013475 authorization Methods 0.000 description 2
- 238000004134 energy conservation Methods 0.000 description 2
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00896—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
- G07C9/00904—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses for hotels, motels, office buildings or the like
Abstract
The embodiment of the application provides a hotel check-in method and a hotel management system, wherein the method comprises the following steps: writing authority information about a target hotel into a multi-frequency Internet of things card through a mobile terminal, wherein the authority information comprises: door opening permissions for normally closed store doors in the target hotel for a specified period of time; when the induction control equipment at the normally closed storefront detects that the multi-frequency internet-of-things card is close to the normally closed storefront, the authority information currently stored in the multi-frequency internet-of-things card is read through the induction control equipment; and when the multi-frequency Internet of things card is determined to have the door opening right for the normally closed store door currently based on the right information, the normally closed store door is controlled to be opened through the induction control equipment. Therefore, the problem that the existing hotel entrance mode requires the entrance and exit of the hotel lobby to be opened to all people can be solved.
Description
Technical Field
The application relates to the technical field of unmanned hotels, in particular to a hotel check-in method and a hotel management system.
Background
The unmanned hotel is a novel hotel which provides self-service check-in service for users by using intelligent technology and internet of things technology, and is a self-service hotel.
At present, in an unmanned hotel, a user needs to go to the interior of the hotel to perform identity authentication through a self-service machine, obtain a special internet of things card for the hotel through the self-service machine, and then take the internet of things card to swipe the card to enter a room reserved by the user. This check-in mode requires that the entrance to the hotel lobby be open to all people, such as requiring the hotel doors to remain open or to open upon sensing a person approaching the doorway.
Disclosure of Invention
The application aims to provide a hotel check-in method and a hotel management system, and the problem that the existing hotel check-in mode requires an entrance of a hotel lobby to be opened to all people can be solved.
In a first aspect, an embodiment of the present application provides a hotel check-in method, where the method includes:
writing authority information about a target hotel into a multi-frequency Internet of things card through a mobile terminal, wherein the authority information comprises: door opening permissions for normally closed store doors in the target hotel for a specified period of time;
when the induction control equipment at the normally closed storefront detects that the multi-frequency internet-of-things card is close to the normally closed storefront, the authority information currently stored in the multi-frequency internet-of-things card is read through the induction control equipment;
and when the multi-frequency Internet of things card is determined to have the door opening right for the normally closed store door currently based on the right information, the normally closed store door is controlled to be opened through the induction control equipment.
By the method, the target user can be allowed to finish the hotel reservation process before arriving at the hotel, and the target user can write the authority information into the multi-frequency internet of things card through the mobile terminal before arriving at the target hotel. Under the condition, the entrance and exit position of the target hotel can not be opened to all people, the door located at the entrance and exit of the target hotel can be a normally closed store door, the induction control device at the normally closed store door can control the normally closed store door to be opened based on the read authority information stored in the multi-frequency internet-of-things card, the door can be opened for part of users within a specific time period based on the authority information, the door is not opened once people are detected to be close to the entrance, and the check-in safety can be improved.
In an optional implementation manner, the writing, by the mobile terminal, the authority information about the target hotel to the multi-frequency internet of things card includes:
responding to hotel booking operation of the target hotel, and determining a stay-in time period according to the hotel booking operation;
taking the check-in time period as the designated time period, and sending the authority information related to the target hotel in the designated time period to the mobile terminal;
and writing the authority information into the multi-frequency Internet of things card through the mobile terminal.
In the implementation mode, the target user can complete hotel reservation before arriving at the target hotel, and write the authority information into the multi-frequency internet-of-things card through the mobile terminal. Based on the implementation mode, the user does not need to go to a specific place to carry out self-service card taking operation, and the influence on the check-in process caused by the problems that self-service card taking needs to be queued, the faults of the self-service card taking machine and the like is avoided.
In an alternative embodiment, the method further comprises:
determining whether a user carrying a multi-frequency internet of things card still exists in a target room through at least one detection device bound with the target room in the target hotel, wherein the target room is a room reserved by the target user in a hotel reservation process;
when it is determined that no user carrying the multi-frequency internet-of-things card exists in the target room, judging whether the target user leaves the target hotel or not according to the traffic data of the target user at the entrance and exit position of the target hotel;
controlling the target room to power off when it is determined that the target user leaves the target hotel.
Through the implementation mode, when the situation that the user carrying the multi-frequency Internet of things card is no longer in the reserved room is detected, and the target user reserving the room is determined to leave the hotel, the power supply of the room is automatically cut off, so that energy conservation and power saving are realized.
In an optional embodiment, the detecting device includes a first detecting device and a second detecting device, the first detecting device is disposed outside a door of the target room, the second detecting device is disposed inside the door of the target room, and the determining, by at least one detecting device bound to the target room in the target hotel, whether there is a user with a multi-frequency internet-of-things card in the target room further includes:
determining the number of people who enter or leave the target room with the multi-frequency Internet of things card through interactive data between the first detection device and the multi-frequency Internet of things card and the second detection device, wherein each user entering or leaving the target room carries one multi-frequency Internet of things card;
and when the number of people leaving the target room is determined to be the same as the number of people entering the target room, determining that no user carrying the multi-frequency Internet of things card exists in the target room.
Through the implementation manner, the implementation manner that whether the user carrying the multi-frequency internet card exists in the reserved room or not can be determined is provided.
In an optional embodiment, the determining, by at least one detection device bound to a target room in the target hotel, whether there is a user with a multi-frequency internet-of-things card in the target room includes:
emitting a detection signal according to a set frequency through the third detection equipment, wherein the signal range of the detection signal covers the whole room of the target room;
and when the third detection equipment receives a response signal sent by the multi-frequency Internet of things card according to the detection signal, determining that a user carrying the multi-frequency Internet of things card currently exists in the target room.
Through the implementation manner, another implementation manner that whether the user carrying the multi-frequency internet card exists in the reserved room or not is provided.
In an optional embodiment, the sensing and controlling device includes a first device and a second device, the first device and the second device are respectively disposed outside and inside a door of the normally closed hotel door, and the determining, according to the traffic data of the target user at the entrance and exit of the target hotel, whether the target user leaves the target hotel includes:
determining, by an interaction sequence between the first device and the second device and a multi-frequency internet-of-things card, a direction in which the target user has last passed through the normally-closed store door;
and taking the direction of the target user passing through the normally closed hotel door last time as the passing data of the target user at the entrance and exit position of the target hotel, and judging whether the target user leaves the target hotel through the normally closed hotel door.
Through the implementation manner, the implementation manner capable of determining whether the target user leaves the target hotel is provided.
In an optional embodiment, a positioning detection system is disposed in the target hotel, and the method further includes:
and carrying out positioning detection on the multi-frequency Internet of things card through the positioning detection system to obtain positioning data of the multi-frequency Internet of things card in the target hotel.
Through the implementation mode, the position of the target user carrying the multi-frequency internet-of-things card in the hotel can be quickly determined, and data reference is provided for a quick rescue process when the target user has an accident in the hotel.
In an optional embodiment, a self-service shopping system is arranged in the target hotel, and the permission information includes a shopping permission for the self-service shopping system in the specified time period;
when the self-service shopping system receives consumption operation, the authority information stored in the multi-frequency Internet of things card is read through the self-service shopping system;
when the self-service shopping system reads the current stored purchasing right of the multi-frequency internet of things card, the self-service shopping system performs card swiping settlement on the multi-frequency internet of things card according to the consumption amount corresponding to the consumption operation.
Through the implementation mode, self-service shopping service is provided for the target user carrying the multi-frequency internet of things card.
In an alternative embodiment, the target hotel is a self-service hotel, and the permission information includes: and also taking the elevator right, the method further comprises the following steps:
when an elevator control system in the target hotel receives an elevator taking operation, the elevator control system reads authority information stored in the multi-frequency Internet of things card;
and when the elevator taking right is read by the elevator control system, controlling the elevator to run by the elevator control system according to the floor corresponding to the elevator taking operation.
Through the implementation mode, the self-service elevator taking service is provided for the target user carrying the multi-frequency internet of things card.
In a second aspect, an embodiment of the present application provides a hotel management system, including: the system comprises a server and a plurality of associated devices arranged in a target hotel;
the plurality of associated devices are in communication connection with the server;
the plurality of associated devices includes: the inductive control equipment is arranged at a normally closed restaurant door of the target hotel;
the server is used for providing authority information about the target hotel according to hotel reservation operation;
the multiple associated devices are used for reading the authority information stored in the multi-frequency internet card and providing corresponding hotel services according to the authority information read from the multi-frequency internet card;
the hospitality management system is for implementing the method of the aforementioned first aspect.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments of the present application will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and that those skilled in the art can also obtain other related drawings based on the drawings without inventive efforts.
Fig. 1 is a schematic view of a hotel management system provided in an embodiment of the present application.
Fig. 2 is a flowchart of a hotel check-in method according to an embodiment of the present application.
Fig. 3 is a partial flowchart of a hotel check-in method according to an embodiment of the present disclosure.
Detailed Description
The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.
In the prior art, a user needs to enter a hotel lobby through an open hotel gate to transact a self-service check-in procedure, the user needs to go to a self-service card taking machine at a specific position to perform identity verification after entering the hotel, and the user can obtain an Internet of things card used in the hotel by completing self-service card taking operation, and then can enter a predetermined room based on the obtained Internet of things card.
Due to the fact that the check-in mode in the prior art requires the entrance and exit of the hotel to be opened to all people, and the user needs to carry out card taking operation through a self-service card taking machine at a specific position, and the Internet of things card which can be used in the hotel is obtained. Users tend to spend more time at the location of the self-service card-taking machine, for example, the check-in process may be affected by problems such as card-taking queuing, processing speed of the card-taking machine, equipment failure, etc. Moreover, the access opening for all people may pose some safety hazards.
Therefore, the inventors propose the following examples to improve.
Referring to fig. 1, fig. 1 is a schematic view of a hotel management system according to an embodiment of the present application.
The hotel management system is used for realizing the hotel check-in method provided by the embodiment of the application.
As shown in fig. 1, the hotel management system includes: the system comprises a server and a plurality of associated devices arranged in a target hotel.
Wherein, the plurality of associated devices are in communication connection with the server.
A user may perform a hotel booking operation via a booking application deployed on a mobile terminal or other terminal device (e.g., a computer).
The server may be operable to provide permission information regarding the target hotel in accordance with the hotel reservation operation. For example, the server may determine a check-in time period, the number of target users waiting for check-in, and the service required to be provided to the target users during the check-in period according to the hotel reservation operation, and provide some authority information corresponding to the hotel reservation operation according to the hotel reservation operation. If a plurality of target users (multi-user batch booking, multi-user check-in) are involved in one hotel booking process, the server can respectively provide authority information for the plurality of target users.
The server can send the determined authority information to the mobile terminal provided by the user in the hotel booking process, and optionally, the mobile terminal provided in the hotel booking process can send the authority information provided by the server to other mobile terminals to realize authority transfer.
The mobile terminal receiving the authority information can write the received authority information into the multi-frequency internet of things card carried by the target user.
The multiple associated devices arranged in the target hotel are used for reading the authority information stored in the multi-frequency internet-of-things card and providing corresponding hotel services according to the authority information read from the multi-frequency internet-of-things card.
The multiple association devices are arranged at multiple positions of the target hotel, and each device of the multiple association devices can interact with the multi-frequency Internet of things card for reading authority information stored in the multi-frequency Internet of things card when the multi-frequency Internet of things card enters a detection area where the association devices are located.
The associated devices can control some devices in the target hotel according to the authority information read from the multi-frequency internet of things card or continue to interact with the multi-frequency internet of things card. The associated devices can also send the read authority information to the server, receive a processing result issued by the server according to the content provided by the associated devices, and then control some devices in the target hotel based on the received processing result or continue to perform data interaction with the multi-frequency internet of things card.
In the embodiment of the present application, the plurality of associated devices may include, but are not limited to: the system comprises a sensing control device arranged at a normally closed restaurant door of a target hotel, at least one detection device arranged at a hotel room, a self-service shopping system arranged at a designated shopping place, an elevator control system arranged at an elevator and the like.
The induction control device in the multiple associated devices can be used for controlling a normally closed restaurant door of a target hotel to be opened or kept closed according to the authority information read from the multi-frequency internet access card, and can also be used for determining communication data corresponding to a user bound by the multi-frequency internet access card according to the authority information read from the multi-frequency internet access card, for example, determining where the target user enters or leaves the target hotel by the multi-frequency internet access card.
At least one detection device in the multiple association devices can be used for determining whether a user carrying the multi-frequency physical connection card exists in a target room associated with the at least one detection device according to the permission information read from the multi-frequency physical connection card and the interaction data between the detection device and the multi-frequency physical connection card, and determining whether a person exists in the target room based on the determination.
The self-service shopping system in the plurality of associated devices can be used for providing self-service shopping service for a target user carrying the multi-frequency internet card according to the authority information read from the multi-frequency internet card.
The elevator control systems in the multiple associated devices can be used for providing non-inductive elevator taking service for target users carrying the multi-frequency internet of things cards according to the authority information read from the multi-frequency internet of things cards.
In the embodiment of the present application, a processing module with multiple frequencies may be disposed in the multi-frequency internet of things card, and for example, a 125KHz low-frequency communication module, a bluetooth communication module, a card-swiping processing module, etc. may be disposed in the multi-frequency internet of things card. The card swiping processing module can be used for storing data such as authority information, money amount and the like.
In the embodiment of the application, the multi-frequency internet of things card supports two card swiping modes, the first mode is that the card swiping operation executed by a user on the multi-frequency internet of things card is responded, and the multi-frequency internet of things card is used for calling data in the card swiping processing module to swipe the card in a contact or non-contact card swiping mode through the card swiping processing module. Secondly, under the condition that a user does not need to intentionally bring the multi-frequency internet of things card close to the card reader for swiping the card, the multi-frequency internet of things card carries out data interaction with equipment outside the card based on a wireless communication module (such as a Bluetooth communication module) in the card, and reads data of a card swiping processing module for carrying out non-inductive card swiping. The multi-frequency internet of things card can be used for self-service consumption in the two card swiping modes, and also can be used for performing some authority management operations (for example, performing state control on some devices in a target hotel) in the two card swiping modes.
It will be appreciated that the above-described configuration shown in figure 1 is intended to be illustrative only, and that in particular applications, the hospitality management system may have more or fewer components than the configuration shown in figure 1, or a different configuration than the configuration shown in figure 1. For example, the plurality of management devices in the hotel management system may further include a positioning detection system capable of performing positioning detection on the multi-frequency internet-of-things card, and may further include an image acquisition device deployed in a public area in the target hotel, and the like.
Referring to fig. 2, fig. 2 is a flowchart of a hotel check-in method according to an embodiment of the present application.
The hotel check-in method can be applied to a hotel management system.
As shown in FIG. 2, the method may include steps S21-S23.
S21: writing authority information about a target hotel into the multi-frequency Internet of things card through the mobile terminal, wherein the authority information comprises: door opening permissions for normally closed store doors in the target hotel for a specified period of time.
Optionally, the mobile terminal in S21 may be the first terminal determined in the hotel reservation process, and the first terminal determined in the hotel reservation process may be a reservation device used by the target user in the hotel reservation process, or may be a device capable of receiving the right information and bound in the hotel reservation process. In one example, the first terminal is a mobile phone used by the target user for online booking and paying for the target hotel.
Alternatively, in the case that the first terminal determined in the hotel reservation process transmits the authority information provided by the server to another mobile terminal to implement the authority transfer, the mobile terminal in S21 may also be a second terminal that obtains the authority information from the first terminal.
The first terminal may be considered a mobile terminal that directly participates in hotel reservations and the second terminal may be considered a mobile terminal that indirectly participates in hotel reservations.
In the embodiment of the application, the target hotel is a self-service hotel.
In an application scene, the multi-frequency internet of things card and the mobile terminal are both provided with wireless communication modules. After obtaining the authority information about the target hotel provided by the hotel management system, the mobile terminal can write the received authority information into the multi-frequency internet-of-things card in a wireless communication mode. Illustratively, the multi-frequency internet of things card and the mobile terminal can be provided with a bluetooth communication module, and the mobile terminal can write the authority information obtained from the hotel management system into the multi-frequency internet of things card carried by the target user in a bluetooth communication mode.
Under the condition that one mobile terminal is bound with a plurality of target users, the hotel management system can write authority information into a plurality of multi-frequency Internet of things cards of the plurality of target users through the mobile terminal (a first terminal or a second terminal), and batch reservation and check-in are facilitated.
The above-mentioned specified time period may be a time period determined according to a check-in time period determined in the hotel reservation process.
The authority information written into the multi-frequency internet-of-things card can comprise the door opening authority for a normally closed store door in a target hotel in a specified time period, and can also comprise more authority contents, such as the use authority, the dining authority, the self-service shopping authority, the elevator taking authority and the like for the target room in the specified time period.
Wherein, the normally closed wine shop door of the target hotel is positioned at the entrance and exit position of the target hotel.
S22: when the induction control equipment at the normally closed store door detects that the multi-frequency internet of things card is close to the normally closed store door, the current stored authority information in the multi-frequency internet of things card is read through the induction control equipment.
When a target user carries the multi-frequency internet of things card to reach a target hotel and enters a detection area of the induction control device at the normally closed restaurant door, the induction control device can awaken the multi-frequency internet of things card entering the detection area and perform data interaction with the awakened multi-frequency internet of things card, so that currently stored authority information in the multi-frequency internet of things card is read.
In one example, the sensing control device may wake up the multi-frequency internet of things card approaching the normally closed hotel door and entering the detection area (the size of the detection area is adjustable) in a low-frequency wake-up manner, so as to start the bluetooth communication function of the multi-frequency internet of things card, perform bluetooth interaction with the multi-frequency internet of things card, and read the currently stored authority information in the multi-frequency internet of things card in the interaction process. Based on the method, the non-inductive passing is favorably realized, the user does not need to deliberately take out the multi-frequency Internet of things card to carry out contact or non-contact card swiping action in order to enter a target hotel, and the non-inductive card swiping passing is favorably realized.
S23: and when the multi-frequency Internet of things card is determined to have the door opening right for the normally closed store door currently based on the right information, the normally closed store door is controlled to be opened through the induction control equipment.
As an implementation manner, when a target user carries a multi-frequency internet of things card and prepares to enter a target hotel through a normally closed hotel door, the sensing control device at the normally closed hotel door can judge whether the multi-frequency internet of things card currently has the door opening authority for the normally closed hotel door according to the authority information read from the multi-frequency internet of things card. When the induction control equipment determines that the multi-frequency internet of things card currently has the door opening right for the normally closed restaurant door, the normally closed restaurant door is controlled to be opened, so that a target user carrying the multi-frequency internet of things card can enter a target hotel.
As another implementation manner, when a target user carries a multi-frequency internet of things card and prepares to enter a target hotel through a normally closed hotel door, the sensing control device at the normally closed hotel door can send authority information read from the multi-frequency internet of things card to the server, so that the server can judge whether the multi-frequency internet of things card currently has the door opening authority for the normally closed hotel door, and send a door opening instruction to the sensing control device according to a judgment result. And when the induction control equipment receives a door opening instruction sent by the server according to the currently stored authority information of the multi-frequency internet of things card, the induction control equipment controls the normally closed store door to be opened according to the door opening instruction.
Optionally, after the normally closed hotel door is controlled to be opened by the induction control device, the time for the target user to enter the target hotel can be recorded, so that whether the user arrives at the target hotel or not can be determined.
It can be understood that if one normally closed restaurant door is used as an entrance for entering a target hotel and an exit for leaving the target hotel, two induction control devices can be arranged at the normally closed restaurant door, and are respectively in data interaction with the multi-frequency internet of things card through the two induction control devices, and based on the sequence of interaction between the two induction control devices and the multi-frequency internet of things card, whether a target user carrying the multi-frequency internet of things card enters the target hotel or leaves the target hotel can be determined. The two inductive control devices can be respectively marked as a first device and a second device.
If the normally closed store door is a door allowing only one-way traffic (one-way traffic means that the door only serves as an exit or only serves as an entrance), it can be determined whether a target user carrying the multi-frequency internet card is currently entering or leaving the target hotel through the interactive contents between the single inductive control device and the multi-frequency internet card provided at each normally closed store door.
Through the method of S21-S23, the target user can be allowed to finish the hotel booking process before arriving at the hotel, and the permission information can be written into the multi-frequency internet of things card carried by the target user through the mobile terminal before arriving at the target hotel. Under the condition, the entrance and exit position of the target hotel can not be opened to all people, the door located at the entrance and exit of the target hotel can be a normally closed store door, the induction control equipment at the normally closed store door can control the normally closed store door to be opened based on the read authority information stored in the multi-frequency internet-of-things card, the door can be opened for part of users within a specific time period based on the authority information, the door is not opened once people are detected to be close to the entrance, the check-in safety can be improved, and the potential safety hazard is reduced.
As an embodiment of S21, S21 may include: S211-S213.
S211: and responding to the hotel reservation operation of the target hotel, and determining the stay-in time period according to the hotel reservation operation.
S212: and taking the check-in time period as a designated time period, and sending the authority information related to the target hotel in the designated time period to the mobile terminal.
S213: and writing the authority information into the multi-frequency Internet of things card through the mobile terminal.
The method comprises the steps that a check-in time period can be used as a designated time period, authority information related to a target hotel in the designated time period is sent to a first terminal corresponding to hotel reservation operation, and then the authority information is written into a multi-frequency Internet of things card through the first terminal. The authority information can also be forwarded to the second terminal through the first terminal to realize authority transfer, and then the authority information is written into the multi-frequency Internet of things through the second terminal.
The permission information related to the target hotel may be default permission information provided by the hotel management system for the target user who completes the payment, or may be exclusive permission information provided for specific requirements provided by the target user in the hotel reservation process.
In an application scenario, a target user can initiate an authorization application after online booking and paying for a target hotel, so as to execute hotel booking operation for the target hotel. The hospitality management system can obtain a check-in time period selected or entered in the hospitality booking operation based on the authorization application. After determining the check-in time period of the target user, the hotel management system may use the determined check-in time period as a designated time period, and send the authority information related to the target hotel in the designated time period to the mobile terminal corresponding to the hotel booking operation. The target user can write the authority information provided by the hotel management system into the multi-frequency internet-of-things card through the mobile terminal.
In one example, a bluetooth communication module and a card swiping processing module are arranged in the multi-frequency internet of things card.
When the Bluetooth communication function of the Bluetooth communication module is started, the user can rewrite data of the card swiping processing module based on the Bluetooth communication module, so that writing, updating and the like of authority information are realized. The bluetooth communication module may be awakened in various ways, for example, when the low frequency communication module in the multi-frequency internet card receives the low frequency awakening signal, the low frequency communication module may awaken the low frequency communication module, or based on the awakening signal sent by the device outside the card in the bluetooth communication manner. The specific wake-up pattern should not be construed as limiting the application.
Illustratively, the target user can wake up the multi-frequency internet of things card through the mobile terminal receiving the authority information and rewrite the woken multi-frequency internet of things card in a Bluetooth communication mode, so that the authority information is written into the multi-frequency internet of things card. Based on the principle, the target user can also recharge the multi-frequency Internet of things card through the mobile terminal.
Through the implementation mode of S211-S213, the target user can complete hotel reservation before reaching the target hotel, and write permission information into the multi-frequency Internet card carried by the target user through the mobile terminal. Based on the implementation mode, the user does not need to go to a specific place to carry out self-service card taking operation, and the influence on the check-in process caused by the problems that self-service card taking needs to be queued, the faults of the self-service card taking machine and the like is avoided.
Optionally, as shown in fig. 3, the hotel check-in method may further include: and S24.
S24: and determining whether a user carrying the multi-frequency Internet of things card still exists in the target room through at least one detection device bound with the target room in the target hotel, wherein the target room is a room reserved by the target user in the hotel reservation process.
In the embodiment of the application, each user entering the target hotel has a multi-frequency internet-of-things card carried by the user.
As an alternative embodiment of S24, the detection device may include a first detection device and a second detection device. The first detection device is arranged outside a door of the target room, and the second detection device is arranged in the door of the target room. S24 may include: S241-S242 or S243-S245.
S241: and determining the number of people who carry the multi-frequency Internet of things card to enter or leave a target room through interactive data between the first detection device and the multi-frequency Internet of things card and the second detection device, wherein each user entering or leaving the target room carries one multi-frequency Internet of things card.
Wherein, the interactive data between the first detection device and the multi-frequency internet of things card and the second detection device may include: the interaction sequence between the first detection device and the second detection device and the same multi-frequency Internet of things card can determine whether a user carrying the multi-frequency Internet of things card leaves a target room or enters the target room based on the interaction sequence between a single multi-frequency Internet of things card and the first detection device and the interaction sequence between the single multi-frequency Internet of things card and the second detection device.
Through the interaction sequence between the first detection device and the second detection device and each card in the at least one multi-frequency Internet of things card, the number of people carrying the multi-frequency Internet of things card entering or leaving a target room can be determined statistically. Based on the principle of determining that a single user leaves and enters the target room, the number of people leaving the target room and the number of people entering the target room can be determined statistically.
S242: and when the number of people leaving the target room is determined to be the same as the number of people entering the target room, determining that no user carrying the multi-frequency Internet of things card exists in the target room.
Through the implementation of the above S241-S242, an implementation is provided that can determine whether a user carrying a multi-frequency internet card is present in a subscribed room.
S243: and determining a user list entering the target room and a user list leaving the target room through interactive data between the first detection device and the multi-frequency internet-of-things card and the second detection device.
S244: and judging whether the list of the users entering the target room is matched with the list of the users leaving the target room.
S245: and when the user list entering the target room and the user name leaving the target room are determined to be single-phase, determining that no user carrying the multi-frequency Internet of things card exists in the target room.
Through the implementation of S243-S245 above, another implementation is provided that can determine whether there is a user carrying a multi-frequency internet card in a subscribed room.
The first detection device and the second detection device can be two card readers capable of performing data interaction with the multi-frequency Internet of things card, the two card readers can be Bluetooth card readers, the entering and exiting conditions of a target user in a target room can be known based on the sequence of the interaction between the two card readers and the multi-frequency Internet of things card, based on the principle, the number of people entering the target room or leaving the target room can be known, the number of people entering the target room and the number of people leaving the target room can be obtained through statistics, and based on the interaction data between the two Bluetooth card readers and the multi-frequency Internet of things card, whether people still exist in the target room can be determined. Therefore, data reference is provided for automatic power-off control of the target room, and the position of the user can be timely confirmed when the user is in an accident in the target hotel.
As another alternative to S24, the detection device may include a third detection device, the third detection device being disposed in the target room. The S24 may include: S246-S247.
S246: and emitting a detection signal by the third detection equipment according to the set frequency, wherein the signal range of the detection signal covers the whole room of the target room.
S247: and when the third detection equipment receives a response signal sent by the multi-frequency Internet of things card according to the detection signal, determining that the user carrying the multi-frequency Internet of things card currently exists in the target room.
The third detection device may include a low frequency transmitter and a bluetooth detector, the low frequency transmitter may transmit a detection signal according to a set frequency, when the multi-frequency internet of things card exists in the target room, the multi-frequency internet of things card sends a response signal according to the detection signal, and the bluetooth detector determines that the user carrying the multi-frequency internet of things card currently exists in the target room when detecting the response signal sent by the multi-frequency internet of things card. Based on which it can be determined whether there are still people in the target room.
Through the implementation of S246-S247, another implementation is provided in which it can be determined whether there is a user carrying a multi-frequency internet card in a subscribed room.
Optionally, as shown in fig. 3, based on the S24, the hotel check-in method may further include: S25-S26.
S25: when it is determined that no user carrying the multi-frequency internet of things card exists in the target room, whether the target user leaves the target hotel or not is judged according to the passing data of the target user at the entrance and exit position of the target hotel.
S26: and controlling the target room to be powered off when the target user is determined to leave the target hotel.
That is, in the case where it is determined that there are no more users carrying the multi-frequency internet card in the target room to which the target user subscribes, and the target user has left the target hotel, the target room is controlled to be powered off.
When it is determined that there is no user carrying the multi-frequency internet of things card in the target room, the traffic data of the target user at the entrance and exit position of the target hotel may be obtained, for example, the traffic data of the target user at the corresponding normally closed hotel door obtained by the induction control device may be obtained, and whether the target user is still in the target hotel may be determined according to the traffic data of the target user at the entrance and exit position of the target hotel.
As an implementation manner, if the sensing control device disposed at the normally closed store door includes a first device and a second device, and the first device and the second device are respectively disposed outside and inside the normally closed store door, the S25 may include: determining the direction of the target user passing through the normally closed hotel door last time (namely, leaving or entering the target hotel) through the interaction sequence between the first device and the multi-frequency internet-of-things card, taking the direction of the target user passing through the normally closed hotel door last time as the passing data of the target user at the entrance and exit position of the target hotel, and judging whether the target user leaves the target hotel through the normally closed hotel door.
And when the multi-frequency Internet of things card of the target user is interacted with the multi-frequency Internet of things card of the target user through the first equipment and then the multi-frequency Internet of things card of the target user is interacted with the multi-frequency Internet of things card of the target user through the second equipment, the target user is determined to enter the target hotel through the normally closed restaurant door. Otherwise, the target user is determined to leave the target hotel through the normally closed restaurant door. The target user may be determined to have left the target hotel upon determining that the target user has last traveled past the normally closed restaurant door to leave the target hotel and may be determined to be still in the target hotel upon determining that the target user has last traveled past the normally closed restaurant door to enter the target hotel.
It will be appreciated that in addition to the embodiments described above, other ways (e.g., devices such as image capture devices in conjunction with hotel entrance and exit locations) may be employed to determine whether the target user leaves the target hotel.
If only the target user is determined to be no more users carrying the multi-frequency internet of things card in the target room subscribed by the target user, but the target user does not leave the target hotel, the countdown can be started when the target user is determined to be no more users carrying the multi-frequency internet of things card in the target room subscribed by the target user, and the power supply in the target room is controlled when the countdown is ended.
Through the implementation manners of S25-S26, when the situation that a user carrying the multi-frequency Internet of things card is no longer in the reserved room is detected and the target user reserving the room is determined to leave the hotel, the power supply of the room is automatically cut off, so that energy conservation and power saving are realized.
It should be noted that, in the case that the induction control device includes the first device and the second device, the content about the induction control device in S22 and S23 may be regarded as being implemented by the first device disposed outside the normally closed hotel door, for example, the implementation manners of S22 and S23 may be that the authority information currently stored in the multi-frequency physical connection card is read by the first device, and when it is determined that the multi-frequency physical connection card currently has the door opening right for the normally closed hotel door based on the authority information read by the first device, the normally closed hotel door is controlled to be opened by the first device, so that the user carrying the multi-frequency physical connection card can enter the target hotel.
In order to avoid that some special areas (such as power supply rooms and storage rooms) in the target hotel where users are in accident and cannot know in time, a positioning detection system can be arranged in the target hotel. The above method may further comprise: and S27.
S27: and carrying out positioning detection on the multi-frequency Internet of things card through a positioning detection system to obtain positioning data of the multi-frequency Internet of things card in the target hotel.
The positioning detection system comprises a plurality of positioning detection devices, all the devices in the positioning detection system can be local area positioning systems established based on a Bluetooth communication network, and the local area positioning systems are used for carrying out positioning detection on the multi-frequency internet of things card, so that the positioning data of a user carrying the multi-frequency internet of things card in a target hotel is obtained.
Through the implementation mode, the position of the target user carrying the multi-frequency internet-of-things card in the hotel can be quickly determined, and data reference is provided for a quick rescue process when the target user has an accident in the hotel.
By the hotel management system and the method, positioning data reference can be provided for the rescue process under some scenes, and besides, whether the user is in the hotel or outside the hotel when meeting an accident is also determined, so that the responsibility determination is facilitated, and insurance claims are facilitated.
Optionally, a self-service shopping system may be provided in the target hotel. The authority information can include shopping authority for the self-service shopping system in a specified time period. The above method may further comprise: S28-S29.
S28: and when the self-service shopping system receives the consumption operation, the authority information stored in the multi-frequency Internet of things card is read through the self-service shopping system.
The target user can perform consumption operation in a triggering mode of clicking, selecting and the like on the self-service shopping system. When the self-service shopping system receives the consumption operation, the multi-frequency Internet of things card can be awakened, and the authority information stored in the multi-frequency Internet of things card can be read.
S29: when the purchase right currently stored in the multi-frequency Internet of things card is read through the self-service shopping system, the multi-frequency Internet of things card is swiped for settlement according to the consumption amount corresponding to the consumption operation through the self-service shopping system.
The self-service card-swiping settlement can be carried out through the two card-swiping modes.
Through the implementation mode of the S28-S29, self-help shopping service is provided for the target user carrying the multi-frequency internet of things card.
Optionally, a self-service dining system can be set in the target hotel, when the self-service dining system receives dining operation related to dining, the self-service dining system can read authority information stored in the multi-frequency Internet of things card, and when the self-service dining system reads the dining authority currently stored in the multi-frequency Internet of things card, the self-service dining system can perform card swiping settlement on the multi-frequency Internet of things card according to the consumption amount corresponding to the dining operation. The principle of self-service dining is similar to that of the self-service shopping system, and self-service dining can be regarded as an implementation mode of self-service shopping.
Optionally, in order to facilitate the implementation of the non-sensory pass, the permission information may further include: right of taking the elevator. The above method may further comprise: when an elevator control system in a target hotel receives an elevator taking operation, authority information stored in the multi-frequency Internet of things card is read through the elevator control system. And when the elevator taking right is read by the elevator control system, controlling the elevator to run by the elevator control system according to the floor corresponding to the elevator taking operation.
The elevator control system can wake up the multi-frequency Internet of things card entering the detection area of the elevator control system and read the elevator taking permission stored in the multi-frequency Internet of things card, and can control the elevator to run according to the read specific floor (which can be the floor where the target room reserved by the target user is located) in the elevator taking permission. It can be understood that if the target user is allowed to go to more floors, the target user can perform card swiping elevator taking operation through the multi-frequency physical connection card after selecting the desired target floor, the elevator control system can read the elevator taking authority stored in the multi-frequency physical connection card based on the card swiping elevator taking operation, if the elevator taking authority is determined to allow the target user to go to the target floor, the elevator is controlled to move to the target floor, and if the target user corresponding to the current multi-frequency physical connection card is determined not to be allowed to go to the target floor, the elevator is not controlled to go to the target floor.
Therefore, the method is beneficial to providing self-service elevator taking service for the target user carrying the multi-frequency Internet of things card.
In the embodiments provided in the present application, it should be understood that the implementation may be realized in other ways. The above-described embodiments are merely illustrative, and for example, a plurality of devices or components may be combined or may be integrated into another system. In addition, the connections discussed above may be indirect couplings or communication connections between devices or units through some communication interfaces, and may be electrical, mechanical or other forms.
In addition, units described as separate parts may or may not be physically separate, may be located in one place, or may be distributed to a plurality of places. The skilled person can select some or all of them according to actual needs to achieve the purpose of the solution of the present embodiment.
It should be noted that the functions of the above method, if implemented in the form of software functional modules and sold or used as independent products, can be stored in a computer readable storage medium. Based on such understanding, the technical solutions of the present application, or portions thereof, which substantially or substantially contribute to the prior art, may be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device to perform all or part of the steps of the methods of the embodiments of the present application.
In this document, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions.
The above embodiments are merely examples of the present application and are not intended to limit the scope of the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.
Claims (10)
1. A hotel check-in method, comprising:
writing authority information about a target hotel into a multi-frequency Internet of things card through a mobile terminal, wherein the authority information comprises: door opening permissions for normally closed store doors in the target hotel for a specified period of time;
when the induction control equipment at the normally closed storefront detects that the multi-frequency internet-of-things card is close to the normally closed storefront, the authority information currently stored in the multi-frequency internet-of-things card is read through the induction control equipment;
and when the multi-frequency Internet of things card is determined to have the door opening right for the normally closed store door currently based on the right information, the normally closed store door is controlled to be opened through the induction control equipment.
2. The method of claim 1, wherein the writing, by the mobile terminal, the permission information about the target hotel to the multi-frequency internet of things card comprises:
responding to hotel booking operation of the target hotel, and determining a stay-in time period according to the hotel booking operation;
taking the check-in time period as the designated time period, and sending the authority information related to the target hotel in the designated time period to the mobile terminal;
and writing the authority information into the multi-frequency Internet of things card through the mobile terminal.
3. The method of claim 1, further comprising:
determining whether a user carrying a multi-frequency internet of things card still exists in a target room through at least one detection device bound with the target room in the target hotel, wherein the target room is a room reserved by the target user in a hotel reservation process;
when it is determined that no user carrying the multi-frequency internet-of-things card exists in the target room, judging whether the target user leaves the target hotel or not according to the traffic data of the target user at the entrance and exit position of the target hotel;
controlling the target room to power off when it is determined that the target user leaves the target hotel.
4. The method of claim 3, wherein the detection devices comprise a first detection device and a second detection device, the first detection device is disposed outside a door of the target room, the second detection device is disposed inside the door of the target room, and the determining, by at least one detection device in the target hotel bound to the target room, whether the user carrying the multi-frequency Internet of things card still exists in the target room comprises:
determining the number of people who enter or leave the target room with the multi-frequency Internet of things card through interactive data between the first detection device and the multi-frequency Internet of things card and the second detection device, wherein each user entering or leaving the target room carries one multi-frequency Internet of things card;
and when the number of people leaving the target room is determined to be the same as the number of people entering the target room, determining that no user carrying the multi-frequency Internet of things card exists in the target room.
5. The method of claim 3, wherein the detection device comprises a third detection device, the third detection device is disposed in the target room, and the determining, by at least one detection device in the target hotel bound to the target room, whether the user with the multi-frequency physical link card still exists in the target room comprises:
emitting a detection signal according to a set frequency through the third detection equipment, wherein the signal range of the detection signal covers the whole room of the target room;
and when the third detection equipment receives a response signal sent by the multi-frequency Internet of things card according to the detection signal, determining that a user carrying the multi-frequency Internet of things card currently exists in the target room.
6. The method of claim 3, wherein the inductive control device comprises a first device and a second device, the first device and the second device are respectively disposed outside and inside the door of the normally closed hotel door, and the determining whether the target user leaves the target hotel according to the traffic data of the target user at the entrance and exit of the target hotel comprises:
determining, by an interaction sequence between the first device and the second device and a multi-frequency internet-of-things card, a direction in which the target user has last passed through the normally-closed store door;
and taking the direction of the target user passing through the normally closed hotel door last time as the passing data of the target user at the entrance and exit position of the target hotel, and judging whether the target user leaves the target hotel through the normally closed hotel door.
7. The method of claim 1, wherein a location detection system is disposed in the target hotel, the method further comprising:
and carrying out positioning detection on the multi-frequency Internet of things card through the positioning detection system to obtain positioning data of the multi-frequency Internet of things card in the target hotel.
8. The method according to claim 1, wherein a self-service shopping system is arranged in the target hotel, and the permission information comprises a shopping permission for the self-service shopping system in the specified time period;
when the self-service shopping system receives consumption operation, the authority information stored in the multi-frequency Internet of things card is read through the self-service shopping system;
when the self-service shopping system reads the current stored purchasing right of the multi-frequency internet of things card, the self-service shopping system performs card swiping settlement on the multi-frequency internet of things card according to the consumption amount corresponding to the consumption operation.
9. The method of any of claims 1-8, wherein the target hotel is a self-service hotel, and wherein the permission information further comprises: elevator boarding authority, the method further comprising:
when an elevator control system in the target hotel receives an elevator taking operation, the elevator control system reads authority information stored in the multi-frequency Internet of things card;
and when the elevator taking right is read by the elevator control system, controlling the elevator to run by the elevator control system according to the floor corresponding to the elevator taking operation.
10. A hospitality management system, comprising: the system comprises a server and a plurality of associated devices arranged in a target hotel;
the plurality of associated devices are in communication connection with the server;
the plurality of associated devices includes: the inductive control equipment is arranged at a normally closed restaurant door of the target hotel;
the server is used for providing authority information about the target hotel according to hotel reservation operation;
the multiple associated devices are used for reading the authority information stored in the multi-frequency internet card and providing corresponding hotel services according to the authority information read from the multi-frequency internet card;
the hospitality management system for implementing the method of any of claims 1-9.
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| CN202011144960.7A CN112288928A (en) | 2020-10-22 | 2020-10-22 | Hotel check-in method and hotel management system |
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Application publication date: 20210129 |