CN101540034A - Room management system and room management method - Google Patents
Room management system and room management method Download PDFInfo
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- CN101540034A CN101540034A CN200810102490A CN200810102490A CN101540034A CN 101540034 A CN101540034 A CN 101540034A CN 200810102490 A CN200810102490 A CN 200810102490A CN 200810102490 A CN200810102490 A CN 200810102490A CN 101540034 A CN101540034 A CN 101540034A
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Abstract
The invention relates to a room management system and a room management method. The room management system comprises a positioning system used for determining the position information of a positioning terminal carried by a person, the system further comprises a central control system, and the positioning system is used for providing the determined position information of the positioning terminal and the preset identity information of the positioning terminal for the central control system; and the central control system is used for determining the relative position relationship between the positioning terminal and the room according to the position information provided by the positioning system and determining the current state of the room according to the relative position relationship and the identity information of the positioning terminal. By using the invention, the real-time and the accuracy for the room state information acquisition can be enhanced, and the validity of room management is further enhanced.
Description
Technical field
The present invention relates to a kind of guest room managing system and housekeeping method.
Background technology
Guest room managing system is the indispensable ingredient in hotel/hotel, it can provide information sufficient in this hotel/hotel and inquire about means fast, also can come according to the current guest room state in whole hotel/hotel in time Room assignment to be managed, each relevant issues in the guest room are effectively controlled, thereby its specific implementation content all be vital concerning the supvr in hotel/hotel and decision maker.The guest room state generally can be divided into the rent state for the treatment of, taxi state, clean conditions, service mode etc., and wherein, the taxi state can be divided into user mode again, do well outward.But, people are to adopt traditional manual type for the management in guest room all the time, this mode is in implementation procedure, normally according to the result who carries out communication on telephone, intercommunication interchange between the waiter of each floor, grasp current guest room state, and carry out the effective distribution and the transactional management in guest room on this basis.Yet there is following shortcoming significantly in above-mentioned this way to manage:
(1) owing to by the floor attendant guest room current state is monitored fully, in the whole process clean conditions in the checking out of client, guest room, service mode all by floor attendant's control with know, the general reception desk that accuses by the mode of phone or intercommunication then, thus, any change or present case all need artificial control in the guest room, must cause the situation that the situation reflection is slow, efficient is lower, even situation about failing to report also can occur misrepresenting deliberately;
(2) after the guest moves in hotel/hotel, whether in the guest room, can not clearly confirm it, can only lighting and extinguish state, the setting etc. of Do not disturb sign is roughly judged and carry out room attitude management by lamp, the floor attendant cleans guest room etc. can exist passivity usually, occur the guest easily and bother the guest also in the room time, dare not knock at the door owing to can't confirm in the room whether the people to be arranged again when perhaps the guest is not in the room and situation such as clean;
(3) when the general reception desk carries out Room assignment, be according to the guest room service recorder in the current management system, and the problem that clean conditions, service mode have been assigned with might appear being in this guest room, this also can make troubles to the guest;
(4) in addition; the client passes in and out door and power taking and normally detects plug-in card with infrared tube in the guest room in hotel/hotel; but this mode usually can not the identification intelligent card, business card or other article; the guest also can insert electricity-getting switch without smart card with business card or other article and carry out power taking; so; when the guest leaves the guest room; only take smart card away; and when not taking out the business card that uses as electricity-getting switch or other article; can not cut off the power supply automatically in the room, can cause waste usually with electric flux.
In order to address the above problem, publication number is CN1457007A, open day is on November 19th, 2003, denomination of invention discloses a kind of guest room managing system and method for the patent application document of " a kind of guest room managing system and method ", wherein guest room managing system comprise corresponding with each room, be used for receiving and transmission information and the control box that carries out control operation according to the instruction of monitoring computer; Be located at information desk, can read status information, and the monitoring computer that can send instruction, link to each other with network with control box to control box of described control box; Can show the smart card that holder's identity and described smart identity recognizer can be discerned; Described smart identity recognizer is electrically connected with described control box; Described smart card is no less than two kinds of specifications, and every kind of specification smart card contains the possessor's of corresponding specification card identity information; Described smart identity recognizer is located in the room, and the smart identity recognizer is provided with the jack that can insert described smart card.Though this method can be improved the management of power use, guest room condition managing in hotel etc. effectively, also can utilize the smart identity recognizer that the personnel that enter the room are carried out identification, but smart card must insert and just can carry out identification in the smart identity recognizer jack and carry out the guest room system management in this method, and in this mode, the smart identity recognizer is located in the room, the guest might occur in the room and when being negligent of plug-in card and cause giving tacit consent to all the time situation unmanned in the guest room and occur, can not address the above problem reliably thus.
Summary of the invention
The technical problem to be solved in the present invention provides a kind of guest room managing system and housekeeping method, to improve in the housekeeping process real-time of guest room state information acquisition and accuracy.
To achieve these goals, the invention provides a kind of guest room managing system, comprising: positioning system, be used for definite positional information by the entrained locating terminal of people, wherein, this guest room managing system also comprises: central control system, wherein:
Described positioning system also is used for the identity information of the positional information of its described locating terminal of determining and default described locating terminal is offered described central control system;
Described central control system, be used for determining relative position relation between described locating terminal and the guest room, and determine the current state of living in described guest room according to the identity information of described relative position relation and described locating terminal according to the positional information that described positioning system provides.
Preferably, described system, wherein, described locating terminal comprises: identity is that customer terminal computer, identity are maintenance mans' maintenance terminal for cleaner's cleaning terminal and/or identity;
At this moment, described central control system is determined described guest room present located state and is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
Preferably, described system, wherein, described central control system further comprises: treating apparatus, and floor server and/or director server,
Described treating apparatus, the positional information and the identity information that are used for locating terminal that described positioning system is provided offer described floor server and/or director server;
Described floor server and/or director server, the positional information and the identity information that are used for providing according to described treating apparatus are determined described guest room present located state.
Preferably, described system, wherein, described central control system also comprises: control device,
Described control device is used for wherein comprising the control device identification information when consistent with the identification information of self presetting receiving steering order and judge, controls according to the controlling object that described steering order is controlled its desire;
At this moment, described treating apparatus, also be used for determining the current state of living in described guest room according to the positional information and the identity information of locating terminal, and according to the corresponding relation between the current state of living in the described guest room of determining and described guest room state that presets and the steering order, send with the corresponding steering order of the current state of living in described guest room to the corresponding control device in described guest room, comprise the control device identification information that desire is controlled in the described steering order.
Preferably, described system, wherein, described central control system comprises: treating apparatus and floor server and/or director server, wherein:
Described treating apparatus, the locating terminal positional information and the identity information that are used for providing according to described positioning system are determined described guest room present located state, and the current state of living in the described guest room that will determine offers described floor server and/or director server;
Described floor server and/or director server are used for the current state of living in the described guest room that receives is stored and display update.
Preferably, described system, wherein, described central control system also comprises: control device:
Described control device is used for wherein comprising the control device identification information when consistent with the identification information of self presetting receiving steering order and judge, controls according to the controlling object that described steering order is controlled its desire;
At this moment, described treating apparatus, also be used for according to current state of determining of living in described guest room and the corresponding relation between described guest room state that presets and the steering order, send with the corresponding steering order of described guest room present located state to the corresponding control device in described guest room, comprise the control device identification information that desire is controlled in the described steering order.
On the other hand, also put forward a kind of housekeeping method, wherein, comprising: the locating terminal that configuration has different identity information and carried by the people, and also comprise:
Gather the positional information of locating terminal, and determine the relative position relation between described locating terminal and the guest room;
And determine described guest room present located state according to the identity information of described relative position relation and described locating terminal.
Preferably, described method, wherein, the comprising of described locating terminal: to be customer terminal computer, identity be Cleaner's cleaning terminal and/or the identity maintenance terminal for maintenance mans to identity;
Wherein, determining described guest room present located state is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
Preferably, described method wherein, after determining described guest room present located state, also comprises: the state to storage and the described guest room that shows upgrades.
Preferably, described method wherein, after determining described guest room present located state, also comprises:
According to described guest room present located state, the controlling object in this guest room is carried out State Control.
Technique effect of the present invention is:
(1) embodiments of the invention obtain guest's physical location by the mode of wireless location, and on this basis the guest room state is monitored in real time, improved real-time and the accuracy in the whole management system guest room state grasped, made things convenient for the distribution of general reception desk the guest room; And overcome in the prior art and smart card can only have been inserted the limitation of discerning in the Intelligent Recognition device;
(2) embodiments of the invention are by knowing guest room state accurately, can make the floor attendant have initiative, bother guest or guest also in the room time and dare not knock at the door owing to can't confirm in the room whether the people to be arranged again not in the room time and situation such as clean thereby avoid occurring the guest to arranging cleaning guest room equal time;
(3) embodiments of the invention can also carry out house interior according to current guest room state and take electric break-make and end-equipment and start the control that stops, and have saved energy loss effectively;
(4) system that embodiments of the invention proposed realizes simple and reliable; The structure of this system is convenient to the hotel/hotel of prior art is carried out hardware modification, and is as long as need to increase radio positioner and software program is provided with modification, lower and implementation process is easy to the improvement cost of whole guest room managing system.
Description of drawings
Fig. 1 is the structural representation of the guest room managing system of one embodiment of the invention;
Fig. 2 is the structural representation of the guest room managing system of another embodiment of the present invention;
Fig. 3 is the schematic flow sheet of the housekeeping method of one embodiment of the invention.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, describe the present invention below in conjunction with the accompanying drawings and the specific embodiments.
Method and system proposed by the invention is to realize the obtaining of personnel positions by wireless location technology, and according to personnel identity know current each guest room the guest room state, be convenient to carry out housekeeping according to current guest room state effectively.
In order to carry out the explanation of related embodiment of the present invention better, at first wireless location technology is done a simple declaration.Wireless location technology is by measurement and analysis to wireless signal, judges that wireless signal sends the method for the particular location of end.From the angle of positioning strategy, location technology comprises based on the location of portable terminal and based on network location.Be meant that based on the location of portable terminal location Calculation finished by portable terminal oneself, portable terminal can be determined own current position voluntarily.Based on network location mainly is to be collected the information of portable terminal to be positioned and calculated the current location of portable terminal by network system.
Existing wireless location technology mainly contains based on radio wave propagation time (Time of Arrival, TOA), based on poor (the Time Difference of Arrival of electric wave transmission, TDOA), based on electric wave incident angle (Angleof Arrival, AOA), based on unit marks (Containment) and based on signal intensity (ReceivedSignal Strength, type such as RSS).
Fig. 1 is the structural representation of the guest room managing system of one embodiment of the invention.The wireless location technology of the prior art of utilizing this embodiment realizes the management to the guest room.As Fig. 1, the guest room managing system of one embodiment of the invention comprises: positioning system 101 and central control system 102, wherein:
Exemplarily, above-mentioned locating terminal comprises: identity is that customer terminal computer, identity are maintenance mans' maintenance terminal for cleaner's cleaning terminal and/or identity; Above-mentioned locating terminal comprises with relative position relation between the guest room: client terminal is positioned at its corresponding guest room or outer, and this corresponding guest room is to carry the guest room that the client of this client terminal registers; The maintenance terminal is positioned at a certain guest room, or is not positioned at arbitrary guest room; And/or the cleaning terminal is positioned at a certain guest room, or is not positioned at arbitrary guest room.
Exemplarily, above-mentioned central control system is determined guest room present located state and is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room; Exemplarily, can set in advance that the guest room terminal allows to enter its guest room of registering and the guest room that do not allow to enter other;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
Certainly, according to the concrete condition in hotel/hotel and the personnel's of hotel service content, locating terminal can also be other type, as breakfast positioning service terminal etc.
Fig. 2 is the structural representation of the guest room managing system of another embodiment of the present invention.As Fig. 2, the guest room managing system of another embodiment of the present invention comprises: positioning system and central control system, and wherein, positioning system comprises: locating terminal, receiving trap, the centre of location; Central control system comprises: treating apparatus, control box, floor server and director server.Particularly:
Locating terminal is used for emission and comprises this locating terminal predetermined identity information wireless signal, and exemplarily, locating terminal can send the wireless messages that comprises this locating terminal ID sign, comprises the identity information of this locating terminal self in this ID sign; Exemplarily, locating terminal can comprise: identity is that customer terminal computer, identity are the normalized form of cleaner's cleaning terminal, the maintenance terminal that identity is maintenance mans or the like various needs, every kind of terminal all has identity information separately, and every type terminal identity information is different; Especially need to prove, when described locating terminal is client terminal, the identity information that each client terminal is corresponding unique; And other-end can only carry out the identity information setting according to the type of terminal, the identity information of every type of terminal can be identical, certainly, also terminal that can be all is all set unique identity information respectively, and each terminal exists only in corresponding identity information Recognition Different, entire identification process is identical, for the purpose of summary, below when not doing terminal identity and distinguish, all summarize with locating terminal, and when the functional description of discerning corresponding to specific identity, terminal is described with its specific names; Preferably, the wireless signal that locating terminal sends is a radiofrequency signal, this be because radiofrequency signal to have transmission range far away, and characteristics such as Networking Design is comparatively simple.
Receiving trap, also promptly receive the access point (AP of wireless signal, Access Point), each receiving trap is an access point, this receiving trap is used to receive the wireless signal that locating terminal sends, and determine locating terminal and its distance according to the signal intensity of the wireless signal that receives, and the identity information of this distance value and this locating terminal is offered the centre of location;
The centre of location, be used for receive that a plurality of receiving traps provide for the distance value of the locating terminal of an identity information time, determine the physical location of this locating terminal, and the identity information of the actual position information of the locating terminal that will determine and this locating terminal offers treating apparatus;
Treating apparatus, store the positional information in each guest room and each guest room in advance and dispose corresponding relation between the control box, corresponding relation between the coordinate range value that is each guest room in physical coordinates system and each control box that the end-equipment in the guest room and power taking break-make are controlled, wherein, the coordinate in whole hotel/hotel uses the same coordinate system; Behind positional information that receives locating terminal and identity information, determine the current state of living in guest room, and, send and the corresponding steering order of the current state of living in the guest room control box corresponding to the guest room according to the corresponding relation between the current state of living in the guest room of determining and guest room state that presets and the steering order.This treating apparatus can be determined the control box that is disposed for this guest room, locating terminal place according to this positional information, promptly determines the control box corresponding with the guest room.Can comprise the control box identification information in this steering order, to guarantee that only the control corresponding case receives instruction back executivecontrol function; This steering order is generally: terminal if locating terminal, is connected all controls in the guest room when inner, it can be used for the client, and if terminal not in the guest room when inner, disconnect the power supply of inside, guest room and control end-equipment such as air-conditioning and quit work; This treating apparatus also is used for offering floor server and/or director server with receiving the positional information of locating terminal and the identity information of this locating terminal, for example can be encapsulated as predetermined protocol format and offer floor server and/or director server.Among Fig. 2, treating apparatus and control box, floor server and director server all are the transmission of carrying out data by bus mode, also can be modes such as wireless mode, Ethernet structure in other example;
Control box, one of each guest room configuration, each control box is set unique case sign, realization to the controlling object in the guest room (as, power taking break-make and electrical equipment end-equipment in this guest room) centralized control, it is controlled according to predetermined strategy after receiving the information that treating apparatus sends; Described control box is arranged in this guest room managing system, the function of control box is similar substantially in the function of its realization and the prior art, it only is the setting of adjusting control box in the prior art mostly for the people according to the guest room state, and control box is the information that sends at the treating apparatus that receives among the present invention, and judge when the case identification information wherein comprise is identical with himself case identification information, carry out scheduled operation, this can realize by setting up the CPU control module in existing control box outside, by those skilled in the art are known technology, do not repeat them here;
The floor server, one of each storey setting, store definite guest room positional information and the corresponding relation between the room number of guest room in advance, coordinate range value that is the guest room in physical coordinates system and the corresponding relation between this guest room room number, wherein, coordinate in whole hotel/hotel uses the same coordinate system, and the floor server stores also shows all guest room current states; When receiving the information that treating apparatus sends, obtain the positional information of locating terminal wherein and the identity information of this locating terminal, and according to above-mentioned information with the renewal of making amendment of the guest room state in the corresponding room number;
Director server, store definite guest room positional information and the corresponding relation between the room number of guest room in advance, coordinate range value that is the guest room in physical coordinates system and the corresponding relation between this guest room room number, wherein, coordinate in whole hotel/hotel uses the same coordinate system, and the director server storage also shows all guest room current states; When receiving the information that treating apparatus sends, obtain wherein the positional information of locating terminal and the identification identification information of this locating terminal, and according to the guest room of above-mentioned information, the renewal of making amendment of (as: with the guest room of room number sign) state with correspondence; In addition, can also set the current state in guest room by the mode of manual input, to satisfy the client after the general reception desk check-ins or throw a lease formality, the change of state when carrying out Room assignment, and the change of this guest room status information can offer the floor server by bus, carries out synchronous guest room state information updating.
In said system, the guest room state is user mode or does well outward and need the client check-ining, and corresponding guest room state has been changed into when hiring out the guest room state, just can carry out the change of guest room state, if when waiting to rent state, above-mentioned two guest room states are invalid.
What need further explain is, in above-mentioned floor server and director server, can determine the guest room room number and the guest room state at current locating terminal place according to the identity information of the positional information of locating terminal and this locating terminal, and with its foundation of upgrading as current guest room status modifier.Particularly, can determine relative position relation between this locating terminal and the guest room according to the positional information of locating terminal, and determine above-mentioned guest room present located state according to the identity information of above-mentioned relative position relation and above-mentioned locating terminal, as follows for instance:
When locating terminal is a client terminal and according to this client terminal during in certain corresponding guest room, the guest room state that can determine this client terminal place is a user mode; Otherwise, hire out the guest room state when this guest room state has been set to, and this client terminal can determine that this guest room state is for doing well outward not in certain corresponding guest room the time; Wherein, this corresponding guest room is to carry the guest room that the client of this client terminal is registering; Exemplarily, this client terminal can be client when registering, the corresponding client terminal in the guest room of distributing to it and register with it;
When locating terminal is cleaning terminal and should the cleaning terminal in a certain guest room the time, the guest room state that can determine this cleaning terminal place is a clean conditions;
When locating terminal is maintenance terminal and should the maintenance terminal in a certain guest room the time, the guest room state that can determine this maintenance terminal place is a service mode.
Certainly, in other embodiments, treating apparatus also can directly be determined corresponding guest room present located state according to the positional information and the identity information of locating terminal, and direct current state information with the guest room offers floor server and/or director server after determining the current state in guest room, thereby floor server and/or director server can directly upgrade according to the guest room state of this guest room current state of determining to its storage and demonstration.
In another embodiment, central control system except that comprising floor server and/or director server, can also comprise further other, server or device that be arranged on ad-hoc location, that be used to monitor the guest room state.
Also need to prove, in said system, locating terminal, the receiving trap and the centre of location have been formed a positioning system to locating terminal jointly, it has realized the location to the locating terminal in the moving process, in above-mentioned position fixing process, be to utilize the people to carry locating terminal to realize people's location, also promptly with the position of locating terminal as the residing position of the people who takes locating terminal, locating terminal can be locator card of having positioning function in the prior art etc., and wherein in order to realize the position of locating terminal is accurately located, usually be provided with a plurality of receiving traps, it can be realized by any location technology of the prior art, and be not limited only to above-mentioned localization method based on signal intensity, only be an example at this.
Utilize above-mentioned guest room managing system can know the identity information that whether has personnel and personnel in the guest room automatically, grasp the current state information in all guest rooms thereby be convenient to the general reception desk in hotel/hotel or the supvr of OPS, to carry out the management in guest room effectively.At this moment, correspond respectively to client, Cleaner and maintenance mans the locating terminal with different identity information is provided respectively, determine current guest room state by the collection to locating terminal position with different identity information, concrete implementation procedure is as follows:
When the guest moves in hotel/hotel, after going through the formalities, the guest room state of distributing to this guest by director server is set to hire out the guest room state from treating the taxi state, and offers each floor server by modes such as system buss;
Gather the current location of locating terminal, and determine to be specially the state in current guest room according to the identity information of the physical location of locating terminal and locating terminal:
A. when locating terminal be client terminal and this client terminal during in certain guest room, the guest room state at this client terminal place is set to user mode; Otherwise, hire out the guest room state when this guest room state has been set to, and this client terminal is in certain guest room the time, this guest room state is set to outer doing well;
B. be cleaning terminal and should the cleaning terminal in a certain guest room the time when locating terminal, the guest room state at this cleaning terminal place is set to clean conditions;
C. be maintenance terminal and should the maintenance terminal in a certain guest room the time when locating terminal, the guest room state at this maintenance terminal place is set to service mode.
According to the position of locating terminal, according to the control strategy of subscribing control box is controlled, and on floor server and director server, shown corresponding current guest room status information.
When the guest checks out, after going through the formalities, the guest room state of distributing to this guest by director server is set to treat lessee room state from hiring out the guest room state, and offers each floor server by grid, and can show by floor server and director server.
In a further embodiment, also can only show the guest room state by the floor server, and its information of sending of receiving and processing device not only receives the information that director server provides, and carries out the storage and the renewal of its displaying contents according to the guest room status information of its reception.
In addition, above-mentioned locating terminal can combine with badge of the prior art, also is about to locator card and badge and carries out the simple physical combination, is convenient to the client and portably uses.
Say further again, can also be to setting up corresponding relation between the identity information of each locating terminal and the guest room room number that allows it to enter, this corresponding relation is set storage in director server after, also offering treating apparatus by grid stores, only at the identity information of locating terminal, when allowing the current location of its guest room room number that enters and locating terminal all to mate, treating apparatus just offers control box, floor server and director server with corresponding information.
Fig. 3 is the schematic flow sheet of the housekeeping method of one embodiment of the invention.As Fig. 3, the housekeeping method of one embodiment of the invention comprises the steps:
Step 303 is determined described guest room present located state according to the identity information of described relative position relation and described locating terminal.
Exemplarily, above-mentioned locating terminal comprises: identity is that customer terminal computer, identity are maintenance mans' maintenance terminal for cleaner's cleaning terminal and/or identity, and the identity information of locating terminal is respectively client, Cleaner and maintenance mans in order to the identity that shows the people who carries locating terminal;
Wherein, above-mentioned identity information according to relative position relation and locating terminal is determined described guest room present located state and is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room; Exemplarily, can set in advance that the guest room terminal allows to enter its guest room of registering and the guest room that do not allow to enter other;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
Preferably, after determining described guest room present located state, also comprise: the renewal of making amendment of the state in storage and the described guest room that shows; Exemplarily, as to show in floor server and/or the director server and storage as described in the renewal of making amendment of the state in guest room.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.
Claims (10)
1. guest room managing system comprises: positioning system, be used for determining positional information by the entrained locating terminal of people, and it is characterized in that this guest room managing system also comprises: central control system, wherein:
Described positioning system also is used for the identity information of the positional information of its described locating terminal of determining and default described locating terminal is offered described central control system;
Described central control system, be used for determining relative position relation between described locating terminal and the guest room, and determine the current state of living in described guest room according to the identity information of described relative position relation and described locating terminal according to the positional information that described positioning system provides.
2. system according to claim 1 is characterized in that, described locating terminal comprises: identity is that customer terminal computer, identity are maintenance mans' maintenance terminal for cleaner's cleaning terminal and/or identity;
At this moment, described central control system is determined described guest room present located state and is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
3. system according to claim 1 is characterized in that, described central control system further comprises: treating apparatus, and floor server and/or director server,
Described treating apparatus, the positional information and the identity information that are used for locating terminal that described positioning system is provided offer described floor server and/or director server;
Described floor server and/or director server, the positional information and the identity information that are used for providing according to described treating apparatus are determined described guest room present located state.
4. system according to claim 3 is characterized in that, described central control system also comprises: control device,
Described control device is used for wherein comprising the control device identification information when consistent with the identification information of self presetting receiving steering order and judge, controls according to the controlling object that described steering order is controlled its desire;
At this moment, described treating apparatus, also be used for determining the current state of living in described guest room according to the positional information and the identity information of locating terminal, and according to the corresponding relation between the current state of living in the described guest room of determining and described guest room state that presets and the steering order, send with the corresponding steering order of the current state of living in described guest room to the corresponding control device in described guest room, comprise the control device identification information that desire is controlled in the described steering order.
5. system according to claim 1 is characterized in that, described central control system comprises: treating apparatus and floor server and/or director server, wherein:
Described treating apparatus, the locating terminal positional information and the identity information that are used for providing according to described positioning system are determined described guest room present located state, and the current state of living in the described guest room that will determine offers described floor server and/or director server;
Described floor server and/or director server are used for the current state of living in the described guest room that receives is stored and display update.
6. system according to claim 5 is characterized in that, described central control system also comprises: control device:
Described control device is used for wherein comprising the control device identification information when consistent with the identification information of self presetting receiving steering order and judge, controls according to the controlling object that described steering order is controlled its desire;
At this moment, described treating apparatus, also be used for according to current state of determining of living in described guest room and the corresponding relation between described guest room state that presets and the steering order, send with the corresponding steering order of described guest room present located state to the corresponding control device in described guest room, comprise the control device identification information that desire is controlled in the described steering order.
7. a housekeeping method is characterized in that, comprising: the locating terminal that configuration has different identity information and carried by the people, and also comprise:
Gather the positional information of locating terminal, and determine the relative position relation between described locating terminal and the guest room;
And determine described guest room present located state according to the identity information of described relative position relation and described locating terminal.
8. method according to claim 7 is characterized in that, the comprising of described locating terminal: to be customer terminal computer, identity be Cleaner's cleaning terminal and/or the identity maintenance terminal for maintenance mans to identity;
Wherein, determining described guest room present located state is further:
When having it to preset to allow the client terminal that enters in certain guest room, the current user mode that is in this guest room;
When not having it to preset to allow the client terminal that enters, cleaning terminal and maintenance terminal in certain guest room, this guest room is current to be in outer doing well;
When having the cleaning terminal in certain guest room, the current clean conditions that is in this guest room; And
When having the maintenance terminal in certain guest room, the current service mode that is in this guest room.
9. according to claim 7 or 8 described methods, it is characterized in that, after determining described guest room present located state, also comprise: the state to storage and the described guest room that shows upgrades.
10. method according to claim 7 is characterized in that, after determining described guest room present located state, also comprises:
According to described guest room present located state, the controlling object in this guest room is carried out State Control.
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| CN200810102490A CN101540034A (en) | 2008-03-21 | 2008-03-21 | Room management system and room management method |
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| CN200810102490A CN101540034A (en) | 2008-03-21 | 2008-03-21 | Room management system and room management method |
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| CN102799163A (en) * | 2012-08-15 | 2012-11-28 | 深圳市金照明实业有限公司 | Intelligent monitoring system and monitoring method for operation and power saving of hotel |
| CN103098085A (en) * | 2010-03-11 | 2013-05-08 | 小古株式会社 | System for managing used resources in guest room |
| CN103703491A (en) * | 2011-07-11 | 2014-04-02 | 高爽工业公司 | Dispenser use monitor |
| CN104512794A (en) * | 2013-09-27 | 2015-04-15 | 三菱电机株式会社 | Room entering and exiting management system |
| CN104618514A (en) * | 2015-03-05 | 2015-05-13 | 成都闰世科技有限公司 | Data processing method and device |
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| CN108241310A (en) * | 2018-01-22 | 2018-07-03 | 苏州白金汉爵大酒店有限公司 | Hotel room condition control method, apparatus and system |
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| CN104867085A (en) * | 2015-06-19 | 2015-08-26 | 北京鑫丰南格科技有限责任公司 | User positioning method, extension set and management host |
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| CN106127617A (en) * | 2016-06-21 | 2016-11-16 | 成都科曦科技有限公司 | A kind of based on the indoor occupant locating and monitoring system under accident and method |
| CN106437311A (en) * | 2016-09-29 | 2017-02-22 | 尹振军 | Realization method of electric appliance intelligent control unit and door lock control system thereof |
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| CN108241310A (en) * | 2018-01-22 | 2018-07-03 | 苏州白金汉爵大酒店有限公司 | Hotel room condition control method, apparatus and system |
| CN109032019A (en) * | 2018-08-02 | 2018-12-18 | 中南林业科技大学 | A kind of guest room human body sensing system and method |
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