CN112288547A

CN112288547A - Order fulfillment management method and device, storage medium and electronic equipment

Info

Publication number: CN112288547A
Application number: CN202011246242.0A
Authority: CN
Inventors: 郑博瑞; 马园园; 申作军
Original assignee: Beijing Jingdong Shangke Information Technology Co Ltd; Beijing Wodong Tianjun Information Technology Co Ltd
Current assignee: Beijing Jingdong Shangke Information Technology Co Ltd; Beijing Wodong Tianjun Information Technology Co Ltd
Priority date: 2020-11-10
Filing date: 2020-11-10
Publication date: 2021-01-29

Abstract

The disclosure relates to the field of information processing, in particular to an order fulfillment management method, an order fulfillment management device, a storage medium and electronic equipment. The trading platform displays the goods to the user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform; acquiring an item creating order selected by a user, and extracting the item type of each item in the order; when the type of the article is a first article, acquiring performance information of the article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article; and establishing a delivery task of the order based on the performance information of the article. The method aims to create an order fulfillment mode, improve the collaboration efficiency among enterprises in a supply chain and reduce the waste of logistics resources.

Description

Order fulfillment management method and device, storage medium and electronic equipment

Technical Field

The present disclosure relates to the field of information processing, and in particular, to an order fulfillment management method, an order fulfillment management apparatus, a computer-readable storage medium, and an electronic device.

Background

With the development of the e-commerce platform, more and more third-party merchants cooperate with the e-commerce platform, the third-party merchants provide multiple goods sources, and the e-commerce platform provides a user sales channel to realize resource sharing.

In the prior art, after a third-party merchant enters an e-commerce platform, the third-party merchant usually needs to build a supply chain by himself, find suppliers to purchase articles, store articles, and find logistics companies to deliver goods, sell goods, and the like. Therefore, for third-party merchants, not only the sales of the articles are maintained, but also the purchasing and the delivery are carried out, and meanwhile, the warehousing cost is higher and the profit is low; for the e-commerce platform, third-party merchants independently deliver goods and are difficult to control after sale, public praise of users can be influenced, and platform flow is reduced; for suppliers, multi-channel stock is needed, and logistics cost and inventory cost are high.

It is to be noted that the information disclosed in the above background section is only for enhancement of understanding of the background of the present disclosure, and thus may include information that does not constitute prior art known to those of ordinary skill in the art.

Disclosure of Invention

The present disclosure is directed to an order fulfillment management method, an order fulfillment management apparatus, a computer-readable storage medium, and an electronic device, and aims to create an order fulfillment mode, improve collaboration efficiency among enterprises in a supply chain, and reduce waste of logistics resources.

Additional features and advantages of the disclosure will be set forth in the detailed description which follows, or in part will be obvious from the description, or may be learned by practice of the disclosure.

According to an aspect of an embodiment of the present disclosure, there is provided an order fulfillment management method, including: displaying an item to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform; acquiring an item creating order selected by a user, and extracting the item type of each item in the order; when the type of the article is a first article, acquiring performance information of the article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article; and establishing a delivery task of the order based on the performance information of the article.

According to some embodiments of the present disclosure, based on the foregoing, before the presenting the item to the user, the method further comprises: obtaining a fulfillment request of the second supplier through the fulfillment platform, and auditing the fulfillment request; and after the approval of the fulfillment request is passed, establishing an association relationship with the second supplier so as to display a second item provided by the second supplier based on a fulfillment platform.

According to some embodiments of the present disclosure, based on the foregoing scheme, after the association relationship is established, the method further includes: the fulfillment platform obtaining a first item selected by the second supplier; the fulfillment platform configures the selected first item as a second item and constructs a mapping between the first item and the second item.

According to some embodiments of the present disclosure, based on the foregoing solution, the method further comprises: the fulfillment platform makes a first item recommendation to a second supplier, comprising: the fulfillment platform acquires pre-purchasing information of a second supplier, and sales information and inventory information of a transaction platform; the fulfillment platform employs a recommendation algorithm to calculate recommended first items for selection by the second supplier based on the pre-procurement information, sales information, and inventory information.

According to some embodiments of the present disclosure, based on the foregoing solution, the method further comprises: acquiring the price report of the second supplier to the second article through the fulfillment platform, and auditing the price report; and displaying the second article to the user after the price submission is approved.

According to some embodiments of the disclosure, based on the foregoing, before creating the order, the method further comprises: acquiring a pre-order of a user, and extracting the article type of each article in the pre-order; inquiring inventory information according to the article type, and if the article type is a second article, inquiring the inventory information from the fulfillment platform; and judging whether the requirements of the pre-order are met or not based on the inventory information, and creating the order when the requirements are met.

According to some embodiments of the disclosure, based on the foregoing, after creating the order, the method further comprises: and if the order comprises a second article, transferring the order to the fulfillment platform for generating a second supplier purchase order.

According to some embodiments of the present disclosure, based on the foregoing solution, after the order delivery task is established, the method further includes: acquiring logistics node information of the order distribution task; pushing the logistics node information to a user; and sending the logistics node information to the fulfillment platform for a second supplier to view the logistics node information at the fulfillment platform.

According to a second aspect of the embodiments of the present disclosure, there is provided an order fulfillment management apparatus including: an item display module for displaying an item to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform; the order creating module is used for acquiring an item creating order selected by a user and extracting the item type of each item in the order; the performance information module is used for acquiring performance information of the article when the article type is a first article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article; and the order distribution module is used for establishing a distribution task of the order based on the performance information of the article.

According to a third aspect of embodiments of the present disclosure, there is provided a computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements an order fulfillment management method as claimed in any one of the preceding claims.

According to a fourth aspect of the embodiments of the present disclosure, there is provided an electronic device, including: one or more processors; a storage device to store one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the order fulfillment management method as in any above.

Exemplary embodiments of the present disclosure may have some or all of the following benefits:

in the technical solutions provided by some embodiments of the present disclosure, through the mapping relationship between the first item corresponding to the first supplier and the second item corresponding to the second supplier, which is constructed by the fulfillment platform, when the user purchases the second item at the trading platform, the fulfillment capability of the first supplier corresponding to the trading platform may be shared to perform order delivery. On one hand, the pressure of supplying and delivering articles by a second supplier can be reduced, autonomous purchasing, storing and delivering of articles are avoided, and the logistics cost is reduced; on the other hand, the self distribution resources of the trading platform are adopted, so that the trading platform is more favorable for controlling the logistics quality, the user experience is improved, and the platform flow is improved. Furthermore, logistics resources are efficiently integrated and shared, order fulfillment is more standard and efficient, industry chain enabling of enterprises in each link of the supply chain is achieved, collaboration efficiency among the enterprises in the supply chain is improved, and logistics resource waste is reduced.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure. It is to be understood that the drawings in the following description are merely exemplary of the disclosure, and that other drawings may be derived from those drawings by one of ordinary skill in the art without the exercise of inventive faculty. In the drawings:

FIG. 1 schematically illustrates a flow diagram of a method for order fulfillment management in an exemplary embodiment of the disclosure;

FIG. 2 is a schematic flow chart diagram illustrating an order fulfillment auditing method in an exemplary embodiment of the present disclosure;

FIG. 3 schematically illustrates a flow chart of a method for a second supplier to submit an item in an exemplary embodiment of the present disclosure;

FIG. 4 schematically illustrates a flow chart of an order fulfillment method in an exemplary embodiment of the disclosure;

FIG. 5 is a schematic flow chart diagram illustrating a method for order fulfillment management in an exemplary embodiment of the disclosure;

FIG. 6 is a schematic diagram illustrating components of an order fulfillment management apparatus in an exemplary embodiment of the disclosure;

FIG. 7 schematically illustrates a schematic diagram of a computer-readable storage medium in an exemplary embodiment of the disclosure;

fig. 8 schematically shows a structural diagram of a computer system of an electronic device in an exemplary embodiment of the disclosure.

Detailed Description

Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many different forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of example embodiments to those skilled in the art.

Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided to give a thorough understanding of embodiments of the disclosure. One skilled in the relevant art will recognize, however, that the subject matter of the present disclosure can be practiced without one or more of the specific details, or with other methods, components, devices, steps, and so forth. In other instances, well-known methods, devices, implementations, or operations have not been shown or described in detail to avoid obscuring aspects of the disclosure.

The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.

The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation.

In the prior art, third-party merchants are often weak in funds, and need to sell goods by means of an e-commerce platform. After a third-party merchant enters an e-commerce platform, the third-party merchant usually needs to build a supply chain by himself, find suppliers to purchase articles, store articles, and find logistics companies to deliver goods, sell goods and the like.

Therefore, for third-party merchants, not only the article sales is maintained, but also the purchase and the delivery are carried out, and meanwhile, the operation cost of multiple spare warehouse allocation is high, and the risk of lost sales or broken goods exists; for the e-commerce platform, third-party merchants independently deliver goods and are difficult to control after sale, public praise of users can be influenced, platform flow is reduced, and meanwhile, the e-commerce platform adopts a self-selling mode and lacks full-channel sales; for suppliers, dealers are excessively scattered, multi-channel stock is needed, the real market condition of articles is difficult to track, the bullwhip effect is caused, and the logistics cost and the inventory cost are high.

Therefore, in view of the problems in the related art, the present disclosure provides an order fulfillment management method, which optimizes the supply chain mode of the existing third party selling products by building a platform capable of integrating supply, storage and fulfillment services to the third party merchant, thereby solving the problems of difficult source of goods, weak fund, high storage cost, untimely delivery timeliness and the like of the merchant; and the brand trader/supplier only has one inventory, thus reducing the intermediate storage and logistics cost; and then the resources of enterprises in each link of the supply chain are integrated, so that the cooperative efficiency among the enterprises in the supply chain is improved, the waste of logistics resources is reduced, and the cost is reduced and the efficiency is improved.

Implementation details of the technical solution of the embodiments of the present disclosure are set forth in detail below.

Fig. 1 schematically illustrates a flowchart of an order fulfillment management method in an exemplary embodiment of the disclosure, and as shown in fig. 1, the order fulfillment management method includes steps S101 to S104:

s101, displaying an article to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform;

s102, acquiring an item creating order selected by a user, and extracting the item type of each item in the order;

s103, when the type of the article is a first article, obtaining performance information of the article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article;

and S104, establishing a distribution task of the order based on the performance information of the article.

In the technical solution provided by some embodiments of the present disclosure, through a mapping relationship between a first item corresponding to a first supplier and a second item corresponding to a second supplier, which is constructed by a fulfillment platform, when a user purchases the second item on a trading platform, the fulfillment capability of the first supplier corresponding to the trading platform may be shared to perform order delivery. On one hand, the pressure of supplying and delivering articles by a second supplier can be reduced, autonomous purchasing, storing and delivering of articles are avoided, and the logistics cost is reduced; on the other hand, the distribution resources of the trading platform are adopted, so that the trading platform is more favorable for controlling the logistics quality, the user experience is improved, and the platform flow is improved. Furthermore, logistics resources are efficiently integrated and shared, order fulfillment is more standard and efficient, industry chain enabling of enterprises in each link of the supply chain is achieved, collaboration efficiency among the enterprises in the supply chain is improved, and logistics resource waste is reduced.

Hereinafter, each step of the order fulfillment management method in the present exemplary embodiment will be described in more detail with reference to the drawings and the examples.

In step S101, an item is presented to a user; wherein the items include a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform.

In one embodiment of the disclosure, the order fulfillment management method is applied to a trading platform. The transaction platform provides a platform for article transaction for users and article suppliers, faces to the users, can display articles on terminal equipment, such as mobile phones, PCs and the like, and can be used for the users to select articles.

The displayed articles can include two types, one type is a first article provided by a first supplier, the first supplier is an article supplier corresponding to the transaction platform, and the article provided by the first supplier is regarded as the first article; the second is a second item provided by a second supplier, the second supplier is the second supplier establishing a performance relationship with the first supplier, and the item provided by the second supplier is regarded as the second item. For example, in the case of the trading platform being a APP in the kyoto store, the first supplier may be a self-owned kyoto store corresponding to the kyoto store, and the second supplier may be a third party store (POP store) residing in the kyoto store. The present disclosure does not limit the specific form of the first supplier and the second supplier.

The fulfillment platform is a platform that completes order fulfillment establishment for the trading platform and the second supplier. The transaction platform can audit the second supplier through the fulfillment platform, and after the audit is passed, a fulfillment relationship is established with the second supplier, and the second supplier can provide the second item to the transaction platform through the fulfillment platform.

In one embodiment of the present disclosure, prior to said presenting the item to the user, the method further comprises: obtaining a fulfillment request of the second supplier through the fulfillment platform, and auditing the fulfillment request; and after the approval of the fulfillment request is passed, establishing an association relationship with the second supplier so as to display a second item provided by the second supplier based on a fulfillment platform.

Fig. 2 schematically illustrates a flowchart of a method for constructing a fulfillment relationship in an exemplary embodiment of the disclosure. As shown in fig. 2, the specific process of the transaction platform establishing the fulfillment relationship with the second supplier is as follows:

step S201, the merchant logs in the performance platform.

In one embodiment of the present disclosure, the second provider may be a merchant of the entity. The merchant inputs a login ID and a password to log in the fulfillment platform.

Step S202, the fulfillment platform checks whether the merchant information passes.

In one embodiment of the present disclosure, the merchant that may build a fulfillment relationship must be a merchant that cooperates with the transaction platform. And after the fulfillment platform interacts with the transaction platform, obtaining cooperation information of each merchant and the transaction platform, after obtaining a login ID of the merchant, inquiring whether the merchant and the transaction platform have a cooperation relationship or not according to the login ID, if so, the merchant passes the audit, executing step S203, and if not, the merchant does not have permission, namely, step S206.

Step S203, applying for the merchant authority.

In one embodiment of the disclosure, after the merchant logs in successfully, the merchant enters a cooperation request page to fill in application information so as to submit an authority application to a fulfillment platform. Specifically, the application information may include applicant attribute information and procurement advance information. The system comprises a client, a server and a system server, wherein the client comprises client attribute information, such as a client name, a contact address, a merchant mailbox and the like, and the system server comprises pre-purchasing information, such as a pre-sold item line, a purchasing plan and the like.

And step S204, the trading platform checks whether the qualification of the merchant passes.

In one embodiment of the disclosure, the transaction platform obtains a fulfillment request of the second supplier through the fulfillment platform and audits the fulfillment request. Specifically, a trading platform administrator checks the authority application submitted by the merchant after logging in the fulfillment platform, the trading platform calls a merchant background interface to acquire information such as a store name, a merchant ID, a business license and the like corresponding to the authority application, and then acquires a supplier brevity code corresponding to the merchant and the merchant business license based on the information to perform qualification review. The transaction platform performs qualification audit on the merchant through the performance platform, so that the incidence relation between the merchant and the platform side main body can be avoided, and fair audit is ensured. If the qualification of the merchant passes, step S205 is executed, and if the qualification fails, the merchant has no authority, step S206.

Step S205, a performance contract is created.

In one embodiment of the disclosure, after the approval of the fulfillment request is passed, the transaction platform establishes an association relationship with the second supplier. The performance platform inquires the company body of the merchant and the company body of the platform side, calls a contract creation interface to create a performance contract, and further establishes an association relation. For example, if the fulfillment platform is a disc delivery system created in the kyoto, the disc delivery system queries a supplier brevity code (rendred) of a merchant, obtains company theme information of the merchant according to the rendred, calls an EBS contract interface with information of an OU institution inside the kyoto to create a contract, and stores the contract in the EBS system.

After creating the fulfillment contract, the fulfillment platform creates a merchant account for the merchant based on the merchant's login account, merchant information, application information, etc. for the merchant to sign the fulfillment contract, and subsequently logs in to the fulfillment platform.

Step S206, the fulfillment platform displays no permission on the login page.

In one embodiment of the disclosure, if the merchant does not have cooperation information with the transaction platform, or the merchant's permission application is not approved, the merchant does not have permission to enter the fulfillment platform.

The transaction platform audits the second supplier to ensure quality management of the qualification of the second supplier, and further establishes a mutual trust performance relationship, so that the transaction platform shares part of logistics resources with the second supplier, thereby realizing information sharing of enterprises in all links of the supply chain and realizing mutual profit and win-win through negotiation and cooperation.

In one embodiment of the present disclosure, after the association relationship is established, the method further includes: the fulfillment platform obtaining a first item selected by the second supplier; the fulfillment platform configures the selected first item as a second item and constructs a mapping between the first item and the second item.

Specifically, the second supplier-selectable items are pushed by the trading platform to the fulfillment platform, and the sources of the items are the first suppliers corresponding to the trading platform, and the items are of the first item type and used for selection of the second supplier. When the article is pushed, the transaction platform can provide the fulfillment platform according to the stored inventory information of the article.

In this way, the items selected by the second supplier are all the items with complete supply chain systems, so that a supply chain is not required to be built to find the goods source of the items, the inventory pressure is reduced, and the logistics cost is reduced; and for the trading platform, the selling pressure can be transferred according to the article selling condition of the trading platform, so that the selling channel of the first article can be widened, the profit is improved, and on the other hand, the lost articles can be sold, and the inventory turnover cost is reduced.

When the second supplier selects the article, the second supplier logs in the performance platform, the selection can be directly inquired according to the article code, or the selection can be selected from the articles pushed by the performance platform, and the submission is carried out on a submission interface of the performance platform after the selection is finished.

The fulfillment platform acquires the item selected by the second supplier according to the submission instruction of the second supplier, configures the selected first item as a second item, and constructs a mapping relation between the first item and the second item. Specifically, the fulfillment platform establishes a mapping relationship between the first item and the second item before and after submission, and the mapping relationship corresponds to the first item and the second item one to one. The first item and the second item having the mapping relationship have different item types. In addition, an item mapping relation query interface is provided for the outside to provide for a settlement central station and an inventory central station of the trading platform.

In one embodiment of the present disclosure, the second supplier may also submit a new request for a new item to the fulfillment platform. If the second supplier is not satisfied with the existing goods or can provide a good quality and stable supplier or brand, the second supplier can initiate a new request, the platform side can check the supplier or brand, and new goods can be added for selection after the request is passed. By adopting the method, high-quality supply resources can be further shared, and the types of the sold articles are widened.

In one embodiment of the disclosure, if the second supplier selects among the items pushed by the fulfillment platform, the method further comprises: the fulfillment platform makes a first item recommendation to a second supplier, comprising: the fulfillment platform acquires pre-purchasing information of a second supplier, and sales information and inventory information of a transaction platform; the fulfillment platform employs a recommendation algorithm to calculate recommended first items for selection by the second supplier based on the pre-procurement information, sales information, and inventory information.

Wherein the second supplier submits the pre-procurement information upon the application of the authority. Specifically, the pre-procurement information may be a line of articles pre-sold in the trading platform submitted by the second supplier, such as "large household appliance-air conditioner", "large household appliance-refrigerator", or "small household appliance-induction cooker", and the like.

Meanwhile, the fulfillment platform may acquire sales information and inventory information of the first item up to the present by interacting with the trading platform and by accessing an item sales database of the trading platform.

And finally, recommending the articles by adopting a recommendation algorithm based on the pre-purchase information, the sales information and the inventory information, wherein the recommendation algorithm can adopt an association rule recommendation algorithm, a collaborative filtering algorithm and the like, the management personnel of the fulfillment platform configures the recommendation algorithms in the background, then, the recommended articles are collected into an article pool, and the article pool is pushed to the corresponding merchant for the second supplier to select.

When recommending articles, the sales information and the inventory information of the transaction platform are used as data bases, and articles lost in the transaction platform or articles with larger inventory information can be provided to a second supplier for selling, so that the inventory pressure of the transaction platform is reduced, and the sales channel is widened; by adopting the pre-purchasing information submitted by the second supplier, the article pool can be directly displayed after logging in, so that the second supplier can conveniently select articles, and the program is saved.

In one embodiment of the present disclosure, after constructing the mapping relationship between the first item and the second item, the method further comprises: acquiring the price report of the second supplier to the second article through the fulfillment platform, and auditing the price report; and displaying the second article to the user after the price submission is approved.

First, the second supplier submits a submission request on a price submission page of the fulfillment platform. If the second supplier is not satisfied with the price of the submit page, the price can be modified to achieve consensus through negotiation with the trading platform.

The fulfillment platform then calculates profit information for the item based on the item price submission. It should be noted that the calculated profit information of the item is based on the item purchase price provided by the trading platform, and the item purchase price may be set to a standard price of the same price or may be set to a specific supply price for a different second supplier. And the performing platform calculates profits according to the submitted articles, the quantity of the articles and the purchase price to obtain profit information. The profit information may include gross profit and/or discount rates for the price.

And secondly, the fulfillment platform sends an audit request to the transaction platform. In the auditing process, different profit intervals can be preset according to the calculated profit information, and different levels of auditing nodes are set according to different interval thresholds.

And finally, after the transaction platform checks the submitted price, the performance platform displays that the submitted is passed on a price submitted page, and the second supplier logs in the performance platform and selects the articles to be put on shelves.

In one embodiment of the present disclosure, after the second supplier selects the item for shelving, the fulfillment platform pushes the item selected by the second supplier to the trading platform for displaying to the user a second item provided by the second supplier based on the fulfillment platform.

It should be noted that the second item type identifier may also be configured for the item selected by the second supplier. The item submitted by the second supplier is used for the sales of the trading platform, and the right of the item is transferred in order to identify the source information of the item sold by the trading platform, so that a second item type identifier needs to be configured for the item for management in the order fulfillment process.

Specifically, the configuration type identifier may be completed by the fulfillment platform, and the configuration type identifier is configured for the article selected by the second supplier after the article is acquired; or may be accomplished by the trading platform, which is configured with a type identifier when acquiring the item selected by the second supplier pushed by the fulfillment platform.

Fig. 3 is a schematic flow chart illustrating a method for submitting an item by a second supplier in an exemplary embodiment of the disclosure, where, as shown in fig. 3, the method for submitting an item by a second supplier includes the following specific steps:

step S301, the merchant logs in the performance platform. In one embodiment of the disclosure, the merchant logs in through a merchant account number created by the fulfillment platform and completes the basic information of the merchant.

Step S302, whether a new article line is applied. In one embodiment of the present disclosure, the merchant may determine whether to apply for a new item line according to the item sales condition of the merchant, that is, whether the merchant needs to increase the types of the items to be sold. If no new item line is applied, step S303 is executed, and if applied, step S307 is executed.

Step S303, the fulfillment platform pushes the article pool. In one embodiment of the disclosure, the fulfillment platform employs an association rule recommendation algorithm for item recommendation based on the pre-procurement information, the sales information, and the inventory information.

And step S304, selecting products by the merchant. In one embodiment of the present disclosure, a merchant selects an item from a pool of items.

Step S305, binding the article. In one embodiment of the disclosure, the fulfillment platform establishes a mapping relationship for the item selected by the merchant to bind, and assigns 1 to the ninth digit of the skumark of the item to identify.

And step S306, putting the goods on shelves. In one embodiment of the present disclosure, the shelved item, i.e., the trading platform, presents the item provided by the second supplier based on the fulfillment platform to the user.

And step S307, checking the qualification of the supplier. In an embodiment of the disclosure, the transaction platform obtains a request of a merchant for applying for a new item line through the fulfillment platform, extracts a provider corresponding to the item information, and verifies whether the provider has a qualification, such as a stable supply capacity.

And step S308, adding the new product line into the article pool after the audit is passed for selection of the second supplier.

Fig. 4 is a schematic flow chart illustrating an order fulfillment method according to an exemplary embodiment of the disclosure, where as shown in fig. 4, a trading platform establishes fulfillment relationship with a second supplier, and the order fulfillment flow includes the following steps:

step S401, generating a user order according to the operation of a user on a ordering page, then synchronizing the order to a trading platform, and simultaneously providing after-sales for the user by the trading platform; step S402, the trading platform generates a purchase order based on the user order; step S403, the supplier/brand supplier supplies goods to the first supplier based on the purchase order; step S404, after the transaction platform receives the goods, the first supplier produces the goods in a warehouse; step S405, the first supplier carries out order distribution; step S406, the user receives the order and feeds back the logistics information of the order to display the logistics information to the user.

It should be noted that the supplier/brand is the true source of the item, i.e. the merchant producing the manufactured item, and the first supplier and the second supplier are the suppliers of the item divided in order to distinguish the items originating from different retailers when selling the item.

In step S102, an item creation order selected by the user is obtained, and an item type of each item in the order is extracted.

In one embodiment of the present disclosure, before creating the order, the method further comprises: acquiring a pre-order of a user, and extracting the article type of each article in the pre-order; inquiring inventory information according to the article type, and if the article type is a second article, inquiring the inventory information from the fulfillment platform; and judging whether the requirements of the pre-order are met or not based on the inventory information, and creating the order when the requirements are met.

Specifically, the settlement center of the trading platform extracts the item information of the user order form and extracts the item type of each item in the order form. And then inquiring inventory information of the items according to the types of the items, directly acquiring the inventory information of the first item if the first item is the first supplier corresponding to the trading platform when the types of the items in the pre-order are different, and calling a mapping relation inquiry interface of the items of the fulfillment platform to acquire the inventory information of each item in the pre-order if the types of the items in the pre-order are different from those of the second item. And after the stock information is inquired, generating a user order after the quantity of the articles in the user pre-order is met, otherwise, displaying the out-of-stock information by the trading platform.

Because the inventory information of the articles is changed and updated in real time, the articles are inquired in inventory before the order is placed by the user, and the problem that the articles cannot be delivered due to shortage of the articles after the order is placed by the user is solved.

In step S103, when the item type is a first item, obtaining fulfillment information of the item; and when the type of the article is a second article, obtaining the fulfillment information of a first article which has a mapping relation with the article from the fulfillment platform to serve as the fulfillment information of the article.

In one embodiment of the present disclosure, the logistics distribution of each first item is performed by the trading platform when the item type is a first item. The trading platform directly extracts the information of the first article and obtains offer information corresponding to the first article.

When the order selected by the user includes the second item, the second supplier needs to perform the fulfillment because the owner of the second item is the second supplier. However, since the second supplier and the trading platform construct a fulfillment relationship, and may share fulfillment resources of the trading platform, the first item corresponding to the second item is queried according to the mapping relationship as fulfillment information of the item.

The fulfillment information of the article is that the trading platform allocates logistics resources for the article to transport according to the order information so as to complete order distribution. Specifically, the article ID of the first article may be extracted, the warehouse corresponding to the article may be queried based on the article ID, the fulfillment information of the article may be obtained, the production time and the delivery time of the article in the order may be determined according to the fulfillment information according to the requirement of article delivery on the trading platform, and then the logistics resources may be allocated to complete the order delivery.

The trading platform shares the logistics distribution resources of the trading platform with the second supplier, and the second supplier does not need to find a proper logistics enterprise again for order distribution, so that the distribution cost is reduced; meanwhile, the logistics distribution resources of the trading platform are adopted, so that the trading platform can control the logistics quality, the user experience is improved, and the platform flow is improved.

In one embodiment of the present disclosure, after creating the order, the method further comprises: and if the order comprises a second article, transferring the order to the fulfillment platform for generating a second supplier purchase order.

In one embodiment of the present disclosure, the user order may include the first item and/or the second item, and if the order includes the second item, the right of the second item is mainly at the second supplier, and the second supplier needs to pay the purchase cost of the second item, so that the second supplier purchase order needs to be generated for settlement.

Specifically, since the second supplier has made a price submission and approved before the transaction platform presents the item to the user, a purchase price consensus has been reached with the transaction platform. Therefore, after the trading platform creates the order, the order information is sent to the fulfillment platform, and the fulfillment platform generates a second supplier purchase order according to the set purchase price.

In step S104, a delivery task for the order is established based on fulfillment information for the item.

In one embodiment of the present disclosure, both the first item and the second item use logistics distribution resources of the trading platform. For the second supplier, the pressure for distributing the articles is reduced, the articles are prevented from being stored and distributed independently, and the logistics cost is reduced; for the trading platform, the self distribution resources of the trading platform are adopted, so that the trading platform is more favorable for controlling the logistics quality, the user experience is improved, and the platform flow is improved.

In one embodiment of the present disclosure, after establishing the order delivery task, the method further comprises: acquiring logistics node information of the order distribution task; pushing the logistics node information to a user; and sending the logistics node information to the fulfillment platform for a second supplier to view the logistics node information at the fulfillment platform.

Fig. 5 is a flowchart schematically illustrating an order fulfillment management method according to an exemplary embodiment of the disclosure, where as shown in fig. 5, the order fulfillment management method includes the following specific steps:

step S501, ordering by a user; step S502, judging whether the order placing articles of the user are first articles; if yes, go to step S503; if not, executing step S511, calling a performance platform to obtain the inventory information of the article; step S503, acquiring article inventory information; step S504, judge whether the inventory information of the goods meets the order placing requirement of the user; if yes, executing step S505; if not, executing step S517, and failing to place orders; step S505, creating an order; step S506, judging whether the order contains the second article, if so, executing step S507; if not, directly acquiring the sub-order and executing the step S512; step S507, splitting the order; step S508, obtaining a second item sub-order, namely an order made by the user in a third party merchant of the transaction platform; step S509, calling a mapping relationship query interface of the fulfillment platform to query a corresponding first item; step S510, generating a third-party purchase order for the second supplier to pay, that is, transferring the property right of the order from the transaction platform to the second supplier; step S512, obtaining a first article sub-order; step S513, obtaining fulfillment information according to the first item information; step S514, order is issued based on the fulfillment information; step S515, warehouse production order; step S516, order delivery.

According to the order fulfillment management method provided by the disclosure, the fulfillment platform is built, so that when a user purchases a second article, the fulfillment capability of the trading platform can be shared for order distribution, and meanwhile, upstream supply of the article can be directly obtained from a supplier.

From the perspective of a second supplier, the independent establishment of the supply chain is changed into the independent establishment of the supply chain, and the supply chain is only responsible for selecting and selling, so that the logistics cost brought by purchasing, storing and delivering articles is reduced, the sale channel is integrally widened for the supply chain, and the sale scale is enlarged.

From the perspective of the trading platform, high-quality distribution resources of the platform side are provided for a supply chain, so that the trading platform is more favorable for controlling the logistics quality, the user experience is improved, and the platform flow is improved; meanwhile, sales channels can be widened for a trading platform, and the inventory pressure of the lost goods is reduced.

From the perspective of the supplier, the supplier can shorten the stock channel to sell and pick, and reduce the logistics cost; the real market data of the article can be effectively tracked, the influence of the bullwhip effect is reduced, and the production waste is avoided.

The advantages of supplying enterprises in all links are complemented, logistics resources are efficiently integrated and shared, order fulfillment is more standard and efficient, industrial chain enabling of the enterprises in all the links of the supply chain is realized, the cooperation efficiency among the enterprises in the supply chain is improved, and logistics resource waste is reduced.

It should be noted that although the various steps of the methods of the present disclosure are depicted in the drawings in a particular order, this does not require or imply that these steps must be performed in this particular order, or that all of the depicted steps must be performed, to achieve desirable results. Additionally or alternatively, certain steps may be omitted, multiple steps combined into one step execution, and/or one step broken down into multiple step executions, etc.

Fig. 6 schematically illustrates a composition diagram of an order performance management apparatus in an exemplary embodiment of the disclosure, and as shown in fig. 6, the order performance management apparatus 600 may include an item display module 610, an order creation module 620, a performance information module 630, and an order distribution module 640. Wherein:

an item display module 610 for displaying an item to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform;

an order creating module 620, configured to obtain an item creating order selected by a user, and extract an item type of each item in the order;

a fulfillment information module 630, configured to obtain fulfillment information of the item when the item type is a first item; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article;

an order delivery module 640 for establishing delivery tasks of the order based on the fulfillment information of the item.

According to an exemplary embodiment of the disclosure, the order fulfillment management apparatus 600 further includes a fulfillment relation establishing module (not shown in the figure) configured to obtain, by the fulfillment platform, a fulfillment request of the second supplier and perform an audit on the fulfillment request; and after the approval of the fulfillment request is passed, establishing an association relationship with the second supplier so as to display a second item provided by the second supplier based on a fulfillment platform.

According to an exemplary embodiment of the present disclosure, after establishing the association relationship, the method further includes: the fulfillment platform obtaining a first item selected by the second supplier; the fulfillment platform configures the selected first item as a second item and constructs a mapping between the first item and the second item.

According to an exemplary embodiment of the disclosure, the method further comprises: the fulfillment platform makes a first item recommendation to a second supplier, comprising: the fulfillment platform acquires pre-purchasing information of a second supplier, and sales information and inventory information of a transaction platform; the fulfillment platform employs a recommendation algorithm to calculate recommended first items for selection by the second supplier based on the pre-procurement information, sales information, and inventory information.

According to an exemplary embodiment of the disclosure, the method further comprises: acquiring the price report of the second supplier to the second article through the fulfillment platform, and auditing the price report; and displaying the second article to the user after the price submission is approved.

According to an exemplary embodiment of the present disclosure, the create order module 620 further includes an inventory checking unit (not shown in the figure) for obtaining a pre-order of a user and extracting an item type of each item in the pre-order; inquiring inventory information according to the article type, and if the article type is a second article, inquiring the inventory information from the fulfillment platform; and judging whether the requirements of the pre-order are met or not based on the inventory information, and creating the order when the requirements are met.

According to an exemplary embodiment of the present disclosure, the create order module 620 also includes a purchase settlement unit (not shown) for transferring the order to the fulfillment platform for generating a second supplier purchase order if a second item is included in the order.

According to an exemplary embodiment of the present disclosure, the order distribution module 640 further includes an information feedback unit (not shown in the figure) for acquiring logistics node information of the order distribution task; pushing the logistics node information to a user; and sending the logistics node information to the fulfillment platform for a second supplier to view the logistics node information at the fulfillment platform.

The details of the modules in the order fulfillment management apparatus 600 are described in detail in the corresponding order fulfillment management method, and therefore are not described herein again.

It should be noted that although in the above detailed description several modules or units of the device for action execution are mentioned, such a division is not mandatory. Indeed, the features and functionality of two or more modules or units described above may be embodied in one module or unit, according to embodiments of the present disclosure. Conversely, the features and functions of one module or unit described above may be further divided into embodiments by a plurality of modules or units.

In an exemplary embodiment of the present disclosure, there is also provided a storage medium capable of implementing the above-described method. Fig. 7 schematically illustrates a schematic diagram of a computer-readable storage medium in an exemplary embodiment of the disclosure. As shown in fig. 7, a program product 700 for implementing the above method according to an embodiment of the present disclosure is described, which may employ a portable compact disc read only memory (CD-ROM) and include program code, and may be run on a terminal device, such as a cell phone. However, the program product of the present disclosure is not limited thereto, and in this document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

In an exemplary embodiment of the present disclosure, an electronic device capable of implementing the above method is also provided. Fig. 8 schematically shows a structural diagram of a computer system of an electronic device in an exemplary embodiment of the disclosure.

It should be noted that the computer system 800 of the electronic device shown in fig. 8 is only an example, and should not bring any limitation to the functions and the scope of the application of the embodiments of the present disclosure.

As shown in fig. 8, a computer system 800 includes a Central Processing Unit (CPU)801 that can perform various appropriate actions and processes according to a program stored in a Read-Only Memory (ROM) 802 or a program loaded from a storage section 808 into a Random Access Memory (RAM) 803. In the RAM 803, various programs and data necessary for system operation are also stored. The CPU 801, ROM 802, and RAM 803 are connected to each other via a bus 804. An Input/Output (I/O) interface 805 is also connected to bus 804.

The following components are connected to the I/O interface 805: an input portion 806 including a keyboard, a mouse, and the like; an output section 807 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and a speaker; a storage portion 808 including a hard disk and the like; and a communication section 809 including a Network interface card such as a LAN (Local Area Network) card, a modem, or the like. The communication section 809 performs communication processing via a network such as the internet. A drive 810 is also connected to the I/O interface 805 as necessary. A removable medium 811 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 810 as necessary, so that a computer program read out therefrom is mounted on the storage section 808 as necessary.

In particular, the processes described below with reference to the flowcharts may be implemented as computer software programs, according to embodiments of the present disclosure. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program can be downloaded and installed from a network through the communication section 809 and/or installed from the removable medium 811. When the computer program is executed by a Central Processing Unit (CPU)801, various functions defined in the system of the present disclosure are executed.

It should be noted that the computer readable medium shown in the embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an Erasable Programmable Read-Only Memory (EPROM), a flash Memory, an optical fiber, a portable Compact Disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In contrast, in the present disclosure, a computer-readable signal medium may include a propagated data signal with computer-readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wired, etc., or any suitable combination of the foregoing.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units described in the embodiments of the present disclosure may be implemented by software, or may be implemented by hardware, and the described units may also be disposed in a processor. Wherein the names of the elements do not in some way constitute a limitation on the elements themselves.

As another aspect, the present disclosure also provides a computer-readable medium, which may be contained in the electronic device described in the above embodiments; or may exist separately without being assembled into the electronic device. The computer readable medium carries one or more programs which, when executed by an electronic device, cause the electronic device to implement the method described in the above embodiments.

Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiments of the present disclosure may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to enable a computing device (which may be a personal computer, a server, a touch terminal, or a network device, etc.) to execute the method according to the embodiments of the present disclosure.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains.

It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. An order fulfillment management method, comprising:

displaying an item to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform;

acquiring an item creating order selected by a user, and extracting the item type of each item in the order;

when the type of the article is a first article, acquiring performance information of the article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article;

and establishing a delivery task of the order based on the performance information of the article.

2. The order fulfillment management method of claim 1, wherein prior to said presenting items to a user, said method further comprises:

obtaining a fulfillment request of the second supplier through the fulfillment platform, and auditing the fulfillment request;

and after the approval of the fulfillment request is passed, establishing an association relationship with the second supplier so as to display a second item provided by the second supplier based on a fulfillment platform.

3. The order fulfillment management method of claim 2, wherein after establishing the association, the method further comprises:

the fulfillment platform obtaining a first item selected by the second supplier;

the fulfillment platform configures the selected first item as a second item and constructs a mapping between the first item and the second item.

4. The order fulfillment management method of claim 3, further comprising: the fulfillment platform makes a first item recommendation to a second supplier, comprising:

the fulfillment platform acquires pre-purchasing information of a second supplier, and sales information and inventory information of a transaction platform;

the fulfillment platform employs a recommendation algorithm to calculate recommended first items for selection by the second supplier based on the pre-procurement information, sales information, and inventory information.

5. The order fulfillment management method of claim 3, further comprising:

acquiring the price report of the second supplier to the second article through the fulfillment platform, and auditing the price report;

and displaying the second article to the user after the price submission is approved.

6. The order fulfillment management method of claim 1, wherein prior to creating an order, said method further comprises:

acquiring a pre-order of a user, and extracting the article type of each article in the pre-order;

inquiring inventory information according to the article type, and if the article type is a second article, inquiring the inventory information from the fulfillment platform;

and judging whether the requirements of the pre-order are met or not based on the inventory information, and creating the order when the requirements are met.

7. The order fulfillment management method of claim 1, wherein after creating an order, said method further comprises: and if the order comprises a second article, transferring the order to the fulfillment platform for generating a second supplier purchase order.

8. The order fulfillment management method of claim 1, wherein after establishing delivery tasks for said order, said method further comprises:

acquiring logistics node information of the order distribution task;

pushing the logistics node information to a user; and

and sending the logistics node information to the fulfillment platform for a second supplier to view the logistics node information on the fulfillment platform.

9. An order fulfillment management apparatus, comprising:

an item display module for displaying an item to a user; wherein the items comprise a first item provided by a first supplier and a second item provided by a second supplier based on a fulfillment platform;

the order creating module is used for acquiring an item creating order selected by a user and extracting the item type of each item in the order;

the performance information module is used for acquiring performance information of the article when the article type is a first article; when the type of the article is a second article, obtaining, from the fulfillment platform, fulfillment information of a first article having a mapping relationship with the article, as fulfillment information of the article;

and the order distribution module is used for establishing a distribution task of the order based on the performance information of the article.

10. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the order fulfillment management method as claimed in any one of claims 1 to 8.

11. An electronic device, comprising:

one or more processors;

storage means for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the order fulfillment management method of any of claims 1 to 8.