CN111967725A

CN111967725A - Method, terminal, server, device and storage medium for outputting prompt information

Info

Publication number: CN111967725A
Application number: CN202010728244.7A
Authority: CN
Inventors: 祖瑶; 詹文使; 苏纵横; 其他发明人请求不公开姓名
Original assignee: Hanhai Information Technology Shanghai Co Ltd
Current assignee: Hanhai Information Technology Shanghai Co Ltd
Priority date: 2020-07-23
Filing date: 2020-07-23
Publication date: 2020-11-20

Abstract

The embodiment of the application provides a method, a terminal, a server, electronic equipment and a readable storage medium for outputting prompt information. Sending an order distribution request to a server, wherein the order distribution request is used for requesting the distribution of the order initiated by the passenger terminal; receiving order distribution information sent by the server, wherein the order distribution information represents that an order initiated by the passenger terminal is distributed to a driver terminal; receiving a stroke detection result sent by the server during the stroke, wherein the stroke detection result represents that the stroke corresponding to the order is normal or abnormal; and outputting prompt information matched with the detection result. The passenger can sense that the order is monitored by the server side from the beginning of order initiation, and when any abnormal information occurs, the passenger terminal is notified in time, so that the passenger can know the abnormal information immediately and can take related measures actively.

Description

Method, terminal, server, device and storage medium for outputting prompt information

Technical Field

The embodiment of the application relates to the technical field of data processing, in particular to a method, a terminal, a server, electronic equipment and a readable storage medium for outputting prompt information.

Background

The network appointment vehicle is a travel mode frequently selected by people during daily travel, various riding conflicts such as sexual harassment, language incoordination and the like are easy to occur based on a special environment where the riding in the network appointment vehicle is in common, even malignant events such as temporary-initiative violent crimes, impulsive crimes and the like are caused, but a criminal shows a refund course after the victory, and if certain intervention is given in a plan preparation stage or the victims are made to be aware of possible dangers in time, the method is favorable for reducing the occurrence of the malignant events. In recent years, most of the vicious events occurring in online taxi appointment are casual crimes or impulsive crimes. In the network car booking, a driver usually has more initiative relative to passengers, namely, the passengers are in a relatively disadvantaged position, most of the passengers are victims, how to effectively protect the passenger group in the disadvantaged position and reduce the occurrence of serious events such as enthusiasm crimes and the like as far as possible becomes a key concern of each large network car booking platform.

In the related art, the server of the networked taxi appointment platform usually monitors the starting of the journey of each order when the journey of the order is started, namely when the driver receiving the order receives the passenger from the starting place and starts to start the order, until the journey of the order is finished. However, the monitoring process is implicit and is not perceptible to passengers, that is, passengers cannot know whether the net appointment orders initiated by themselves each time are really in the monitoring protection of the platform and the related real-time monitoring state. How to make the real-time monitoring state of the online taxi appointment order journey monitored by the server explicit and enable passengers to sense so that the passengers can actively take measures when the journey is abnormal is a problem to be solved urgently.

Disclosure of Invention

The embodiment of the application provides a method, a terminal, a server, an electronic device and a readable storage medium for outputting prompt information, so as to solve the technical problem that in the related art, a passenger cannot sense the real-time monitoring state of a car booking travel monitored by a car booking platform server.

A first aspect of an embodiment of the present application provides a method for outputting a prompt message, which is applied to a passenger terminal, and includes:

sending an order distribution request to a server, wherein the order distribution request is used for requesting the distribution of the order initiated by the passenger terminal;

receiving order distribution information sent by the server, wherein the order distribution information represents that an order initiated by the passenger terminal is distributed to a driver terminal;

receiving a stroke detection result sent by the server during the stroke, wherein the stroke detection result represents that the stroke corresponding to the order is normal or abnormal;

and outputting prompt information matched with the detection result.

A second aspect of the present application provides a method for sending a prompt message, which is applied to a server and includes:

receiving an order distribution request sent by a passenger terminal, wherein the order distribution request is used for requesting the distribution of an order initiated by the passenger terminal;

the order distribution information is sent to the passenger terminal and indicates that the order initiated by the passenger terminal is distributed to the driver terminal;

detecting whether the travel corresponding to the order is normal or not during the travel corresponding to the order;

and sending prompt information matched with the detection result to the passenger terminal.

A third aspect of the embodiments of the present application provides a terminal, including:

the first sending module is used for sending an order distribution request to a server, wherein the order distribution request is used for requesting to distribute the order initiated by the passenger terminal;

the first receiving module is used for receiving order distribution information sent by the server, and the order distribution information represents that an order initiated by the passenger terminal is distributed to a driver terminal;

the second receiving module is used for receiving a stroke detection result sent by the server during the stroke, wherein the stroke detection result represents that the stroke corresponding to the order is normal or abnormal;

and the first output module is used for outputting the prompt information matched with the detection result.

A fourth aspect of the embodiments of the present application provides a server, including:

the system comprises a first receiving module, a first sending module and a second receiving module, wherein the first receiving module is used for receiving an order distribution request sent by a passenger terminal, and the order distribution request is used for requesting to distribute an order initiated by the passenger terminal;

the first sending module is used for sending order distribution information to the passenger terminal, and the order distribution information represents that an order initiated by the passenger terminal is distributed to a driver terminal;

the first detection module is used for detecting whether the travel corresponding to the order is normal or not during the travel corresponding to the order;

and the second sending module is used for sending prompt information matched with the detection result to the passenger terminal.

A fifth aspect of embodiments of the present application provides a computer-readable storage medium, on which a computer program is stored, which when executed by a processor, performs the steps in the method according to the first aspect of the present application.

A sixth aspect of embodiments of the present application provides an electronic device, including a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor implements the steps of the method according to the first aspect of the present application when executed.

By adopting the technical scheme of the invention, when a passenger terminal initiates an order allocation request, the server terminal starts to monitor whether the passenger terminal authorizes various safety monitoring settings and starts to monitor the travel information when the travel is started, and in the whole process from the initiation request to the completion of the order, the server terminal monitors the state transition of the order in real time, controls the passenger terminal to output normal prompt information when the order is normal, and controls the passenger terminal to output abnormal prompt information when the order is abnormal. The passenger can perceive that the order is monitored by the server side from the beginning of order initiation, and when any abnormal information occurs, the passenger terminal is informed in time, so that the passenger can know the abnormal information immediately, and can take related measures actively.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the description of the embodiments of the present application will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive exercise.

FIG. 1 is a schematic diagram of the communication relationship between a driver terminal, a platform server and a passenger terminal in a network appointment mode;

fig. 2 is a schematic diagram of a security center detail page presented at a passenger terminal in the related art;

fig. 3 is a schematic communication interaction diagram of a method for outputting a prompt message according to an embodiment of the present application;

fig. 4A is a schematic diagram of a first interface of a network appointment APP of a passenger terminal according to an embodiment of the present application;

fig. 4B is a schematic diagram of a second interface of a network appointment APP of a passenger terminal according to an embodiment of the present application;

FIG. 5 is a first schematic diagram of a security assistant control according to an embodiment of the present application;

FIG. 6 is a schematic diagram of a first detail page of a security assistant according to an embodiment of the present application;

FIG. 7 is a schematic diagram of a second detail page of a security assistant according to an embodiment of the present application;

FIG. 8 is a schematic diagram of a third detail page of a security assistant according to an embodiment of the present application;

FIG. 9 is a second schematic diagram of a security assistant control according to an embodiment of the present application;

FIG. 10 is a schematic diagram of a fourth detail page of a security assistant according to an embodiment of the present application;

FIG. 11 is a schematic diagram of a fifth detail page of a security assistant according to an embodiment of the present application;

FIG. 12 is a third schematic diagram of a security assistant control according to an embodiment of the present application;

FIG. 13 is a schematic diagram of a sixth detail page of a security assistant according to an embodiment of the present application;

FIG. 14 is a diagram illustrating a security helper event confirmation window according to an embodiment of the present application;

fig. 15 is a schematic diagram of a terminal according to an embodiment of the present application;

fig. 16 is a schematic diagram of a server according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

Referring to fig. 1, fig. 1 is a diagram schematically illustrating a communication interaction relationship among a passenger terminal (e.g., the passenger terminal 121 to the passenger terminal m in the example of fig. 1), a driver terminal (e.g., the driver terminal 111 to the driver terminal n in the example of fig. 1), and a network appointment platform server (hereinafter, referred to as the server 100) in a network appointment mode. All passenger terminals are in communication connection with the server 100, and all driver terminals are in communication connection with the server 100.

When receiving a request for a car-booking service from any one of the passenger terminals 121 to m, the server 100 dispatches an order corresponding to the request to all driver terminals having a pick-up capability and a distance from a departure point within a preset threshold range, and waits for a driver to answer the pick-up.

Of course, the above is only a simple example, and is intended to illustrate an application scenario of the technical solution of the present invention, especially a communication environment in a network appointment mode, which should not be taken as a specific limitation to the present invention.

Hereinafter, the technical scheme of the present invention will be described in detail by taking as an example that a vehicle with a license plate number of "jing N7C 925" bound by a wangshifu through a driver account number, which is registered by the wangshifu, takes an order of a network appointment service request initiated by the passenger luhua through the passenger terminal 121 and an opened corresponding journey on the driver terminal 111. It should be noted that the above names "master", "li hua" and the license plate number "jing N7C 925" are all examples, which should not be considered as real names and license plates or other references, and various scenes in the text are also examples, which do not represent or map any real events, and the examples are intended to illustrate the technical solution of the present invention, and should not be construed as limiting the present invention.

In the related art, when a passenger luhua logs in a network car booking passenger end APP through a registered account (for example, lihua) on a passenger terminal 121 and accesses a server 100 each time, the server 100 may detect whether the account lihua logged in from the passenger terminal 121 authorizes starting of a trip protection function (or a trip protection function, both refer to that the passenger terminal authorizes allowing a network car booking platform to monitor real-time dynamics of a trip), and if not, prompt the passenger to complete setting of the trip protection function. In fact, many passengers log in the online car booking passenger terminal APP only when going out, but often are in a hurry when going out, so that many passengers can skip the complicated step of setting the travel protection function, directly start an online car booking service request, and cannot authorize a passenger terminal to allow the online car booking platform to monitor the real-time dynamic state of the travel, and after a subsequent travel is started, the passengers cannot pay attention to the setting of the travel protection function; statistics show that the overall setting rate is only 6%, and good protection for passengers cannot be achieved. If the detection result is that the account lihua logged in from the passenger terminal 121 authorizes the starting of the travel protection function, the server 100 starts monitoring the travel from the departure point a to the destination B in the background in the process that the master arrives at the departure point a when driving the vehicle with the license plate number of "jing N7C 925" and receives the passenger lihua, and confirms that the passenger lihua starts to travel to the destination through the account wandshifu logged in the driver terminal APP on the driver terminal 111. As shown in fig. 2, a safety center detail page is displayed on a passenger terminal in the related art, in which "automatic activation of the trip protection function" is described, but it is assumed that a passenger completes the authorization setting of the trip protection function, and in the process of going from a departure point a to a destination B, only the automatic activation of the trip protection function is displayed on the detail page of the safety center, but real-time dynamics monitored in the process of monitoring the trip from the departure point a to the destination B by the server 100 is not described in real time on the passenger terminal 121, and only after the user clicks the safety center control, the detail page is displayed to the passenger. If the user does not click the safety center control, whether the travel protection function is started or not can never be known, and whether the network appointment platform is really monitoring the travel or not can not be known.

However, even if the passenger li clicks the security center control, the passenger terminal 121 shows the detail page of the security center shown in fig. 2, but for the passenger li, the travel protection function "in security function continuous protection" is only one state, and li hua himself cannot confirm whether the network appointment platform server 100 is really monitoring the travel from the departure point a to the destination B in real time. For example, in the car sharing service in the network car reservation initiated by lihua (i.e. one network car reservation receives a plurality of passengers corresponding to a plurality of orders at the same time), in the process of going from the departure location a to the destination B, the driver terminal 111 of the driver master also receives another car sharing order issued by the server 100 by force, the driver needs to go to the location C to receive another passenger, the master stops at the side after arriving at the location C, the driver terminal 111 sends the outgoing call to the passenger terminal 122 of another passenger to notify another passenger of getting on the car, so that the recording authorization of the driver terminal 111 is interrupted, and the server 100 monitors that the driver terminal 111 terminates the recording authorization in the communication process, but does not send the recording authorization to the passenger terminal 121 to notify the passenger of lihua. In this example, the actions taken by the Master are normal and there is no potential safety hazard.

Suppose that lie is a young female, the driver king is a male, and the destination B going to the place a is a remote area, and there are only two persons all the time in the journey, and the above various conditions lead the king to see the color and interest, i.e. the king can enthusiasm crime, and start to prepare the crime condition, the first abnormal action is that the king turns off the recording authorization of the driver terminal 111 actively in the journey, so as to avoid the monitoring of the network reduced platform server 100. The prompter of the fact should want to inform passengers of the plum blossom in time, so that the plum blossom can pay attention to the journey and take active measures in time. Based on the above description, in the related art, the passenger li hua cannot timely know that the driver terminal 111 suddenly stops the recording authorization action, and the best opportunity that the passenger li hua misses taking active measures and avoiding danger is taken when the driver king has already done a case.

Therefore, in the related art, the travel monitoring of the server on the network car appointment is implicit, and passengers can not sense the travel monitoring, that is, the passengers cannot know whether the network car appointment orders initiated by the passengers are in the monitoring protection of the platform each time and the related real-time monitoring state, so that the passengers may miss the best opportunity of taking active measures to avoid risks. Therefore, how to make the real-time monitoring state of the online taxi appointment order monitored by the server explicit and enable the passenger to sense the real-time monitoring state is an urgent problem to be solved, so that the passenger can take measures actively when the journey is abnormal.

Aiming at the technical problem that a passenger cannot sense the real-time monitoring state of a network car booking travel monitored by a network car booking platform server, the application provides that when the passenger initiates a network car booking service request through a passenger terminal and the whole travel is finished, whether a passenger account logged in by the passenger terminal authorizes the starting of a travel protection function or not is monitored all the travel monitored by the server is dynamically issued to the passenger terminal, and the passenger terminal gives an alarm to the passenger in various modes; the passenger can sense that each time of the network appointment journey of the passenger is in the monitoring of the network appointment platform server in real time through the passenger terminal, and sense all dynamic states of the journey monitored by the network appointment platform server in real time, so that the passenger can take active measures to avoid danger in time when abnormity occurs, possible malignant events (or cases) are eliminated in a sprouting state, and personal rights and interests of the passenger are protected.

The technical scheme of the present invention will be described in detail below by taking as an example that the master takes a trip started by an order of a network appointment service request initiated by the passenger terminal 121 from the driver terminal 111 by the vehicle with the license plate number "jing N7C 925" bound by the driver account registered by the master.

Referring to fig. 3, fig. 3 is a schematic communication interaction diagram of a method for outputting a prompt message according to an embodiment of the present application. As shown in fig. 3, the method comprises the steps of:

step S301: the passenger terminal sends an order distribution request to the server, wherein the order distribution request is used for requesting the server to distribute the order initiated by the passenger terminal.

Step S302: the server receives an order distribution request sent by the passenger terminal.

The order distribution request is a request which is initiated by a passenger terminal to a network appointment platform server and is used for providing a travel receiving and sending service for a vehicle to be scheduled for a travel, the order distribution request carries an order of the travel, the order is used for recording the travel information of the travel initiated by the passenger, and the travel information at least comprises: necessary information such as departure place, destination, departure time, and the number of passengers, and the trip information may further include: pre-selecting service category (special vehicle receiving-one vehicle corresponds to one travel order, windward driving, car sharing and the like), passenger remarks and other additional information.

For example, in the above example, passenger luhua logs in his/her own network car booking service account number lihua on his/her own passenger terminal APP on passenger terminal 121. As shown in fig. 4A, an interface for a passenger to initiate an order allocation request after the passenger logs in a passenger account is illustrated, and mainly includes a first trip information input area 401, a security assistant control 402, a positioning control 403, and a map area 404. The map area 404 shows the current position of the passenger terminal, nearby taxi appointment vehicles and the like, the current position of the passenger terminal is shown in the map area 404 after the positioning control 403 is clicked, and the first travel information input area 401 is used for the passenger to input first travel information. As shown in fig. 4A, for example, the departure point a and the destination point B input by the passenger luhua in the travel information first input area 401, the interface for initiating the order allocation request is changed to the interface for initiating the order allocation request illustrated in fig. 4B, which mainly includes the information second input area 405 and the third input area 406, and the departure point a and the destination point B are shown in the map area 404. After the passenger determines the pre-selected service category in the second input area 405 and the departure time in the second input area 406, the departure time is updated in the label for departure a and the expected arrival time is updated in the label for destination B in the map area 404.

After the passenger li confirms the above information, the passenger terminal 121 responds to the action of clicking the control "call immediately" by the passenger li, and initiates an order allocation request "go to the destination B from the departure point a, go right away, one passenger" to the server 100, so as to wait for the server 100 to allocate the order "go to the destination B from the departure point a, go right away, one passenger" from the departure point a.

When the logged-in account does not open the journey, the safety assistant control 402 plays safety information preset in the passenger terminal (for example, "please wear the mask to go out safely" as illustrated in fig. 4A and 4B); in a normal state, the security assistant control may also show a default state when the logged-in account does not open a journey, as shown in fig. 5, which illustrates the default state of the security assistant in the normal state; and playing the monitored travel information issued by the server after the logged-in account starts the travel (see the related description below for details). In response to the touch-clicking action of the security assistant control 402, a detail page is generated and displayed, and when the logged account does not open the journey, a convoy setting detail page is displayed, as shown in fig. 6, which exemplarily shows the convoy setting detail page displayed when the logged account does not initiate an order allocation request.

In an alternative embodiment, when the passenger terminal sends an order allocation request to the server, the icon 4021 of the safety assistant control is in a scanning state until the end of the journey corresponding to the order.

After the passenger terminal sends an order distribution request to the server, the order status changes to wait for the driver to answer, the server screens the driver for the corresponding order after receiving the order distribution request, and intelligently analyzes the service quality of the nearby driver in a local security assistant control 402 with a green background (a second background color) carousel file "platform, and presents a continuous scanning status. The security assistant details page is now shown in figure 7.

In an alternative embodiment, when the server receives the order allocation request sent by the passenger terminal, checking the setup condition of the passenger terminal escort function, that is, executing steps S3021 to S3024, specifically as follows:

s3021: the server detects whether the passenger terminal is not provided with the convoy function.

The navigation protection function is a function of authorizing and allowing a network car booking platform to monitor real-time dynamic travel after a passenger end APP on a passenger terminal logs in a passenger account, and related settings are usually completed by a passenger holding the passenger terminal. The method mainly comprises the following steps of monitoring and authorizing: allowing the platform server to acquire a communication number (such as a mobile phone number) of the passenger terminal; allowing a passenger terminal APP on a passenger terminal to perform recording acquisition in a journey and report the recording acquisition to a server; allowing the platform to automatically purchase travel insurance for the passenger; setting an emergency contact and allowing the server to automatically contact the emergency contact when an emergency occurs; allowing the server to automatically share the passenger journey to the emergency contact when an emergency occurs; and guiding the passenger to complete real-name authentication. The authorization of other items is certainly not excluded, and the person skilled in the art can flexibly set the authorization according to the actual situation.

In response to this detection action by the server, the passenger terminal plays "the platform is checking the escort setting status" in a green background (i.e., a second background color) in the local security assistant control 402.

For example, when the server 100 receives an order allocation request initiated by the passenger terminal 121, it starts to monitor whether the passenger lihua account registered on the passenger terminal 121 is set with the convoy function, that is, it checks whether the passenger terminal 121 has authorized to allow the monitoring of the above items. The passenger terminal 121 plays "the platform is checking the escort setting status" in a green background (i.e., a second background color) in the local security assistant control 402 in response to the escort function setting detection action of the server 100.

S3022: when detecting that the passenger terminal is not provided with the convoy function, the server sends convoy setting prompt information to the passenger terminal, wherein the convoy setting prompt information comprises at least one of the following information: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

When the server checks the escort function checked by the passenger terminal, and checks that the passenger account number logged in the passenger terminal has completed the escort function setting, namely the monitoring authorization is authorized, the server sends escort start prompt information to the passenger terminal, wherein the escort start prompt information comprises at least one of the following information: "your mobile phone number has been protected by encryption", "your travel recording is authorized", "trip treasure has come into effect", "your emergency contact has been added", "travel has automatically shared emergency contact", and "your real name authentication has been completed".

When the server checks the escort function checked by the passenger terminal, the default item of the escort function setting of the passenger account logged in the passenger terminal is checked, namely partial monitoring authorization is not authorized, the server issues escort setting prompt information to the passenger terminal aiming at the default item in the escort function, and the escort setting prompt information comprises at least one of the following items: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

For example, if the server 100 monitors that the passenger account lihua logged in the passenger terminal 121 only completes three settings of allowing the platform server to acquire a communication number (such as a mobile phone number) of the passenger terminal, allowing a passenger terminal APP on the passenger terminal to record and collect and report to the server in a trip, and allowing the platform to automatically purchase travel insurance for the passenger, and to complete the remaining three settings (setting an emergency contact and allowing the server to automatically contact the emergency contact when an emergency occurs; allowing the server to automatically share the passenger trip to the emergency contact when an emergency occurs; guiding the passenger to complete real-name authentication), the server 100 issues three authorized start prompt messages: "your mobile phone number has been protected by encryption", "your travel recording is authorized", "trip treasure is in effect", and three unauthorized setting prompt messages: the method comprises the steps of setting prompt of urgent contact persons, setting prompt of automatic trip sharing and real-name authentication prompt.

S3023: the passenger terminal receives the convoy setting prompt information sent by the server during the journey, and the convoy setting prompt information represents that: the server detects that the passenger terminal is not provided with the escort function during the travel.

Of course, based on the above description, it is not excluded that the passenger terminal may also receive the convoy start prompting information sent by the server during the journey, where the convoy start prompting information represents: the server detects that the passenger terminal starts the escort function during the travel.

S3024: the passenger terminal outputs the convoying setting prompt message under the first background color, and the convoying setting prompt message comprises at least one of the following information: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

When the passenger terminal receives the convoy start prompt message, the passenger terminal broadcasts in turn with a green background in the safety assistant control 402 (i.e. broadcasts in turn, each pattern is displayed for a certain time and then switches to display another pattern in turn) any one of the following patterns:

"your mobile phone number has been protected by encryption";

"your trip recording is authorized";

"trip treasures have come into effect";

"your emergency contact has been added";

"travel has automatically shared emergency contacts";

"your real name authentication is completed".

It may also be that when the security assistant control 402 is clicked, the security assistant detail page shown in fig. 8 shows the state where the escort function is fully opened.

Wherein, the trip is precious is the trip insurance that the net car appointment platform bought for passenger's trip at every turn.

When the passenger terminal receives the convoy setting prompt message, the following document information is played in turn in the security assistant control 402 with a first background color (for example, yellow background):

"you unauthorized platform gets the mobile phone number";

"your unauthorized travel record";

"you do not buy travel insurance";

"you do not set an emergency contact";

"you do not set trip auto-share";

"you do not perform real name authentication".

For example, "you do not set a trip auto share" playing in a yellow background (a first background color) in the security assistant control 402 shown in fig. 9, while showing a settings control 4022 that guides the user to complete the corresponding settings. When the security assistant control 402 is clicked at this time, a corresponding security assistant detail page as shown in fig. 10 is generated, and the corresponding unset control is shown after the corresponding default item.

The arrangement of the navigation protection function of the passenger terminal can be detected in the whole journey until the passenger finishes the arrangement of all monitoring items in the navigation protection function.

The order allocation request instructs the server to allocate the order initiated by the passenger terminal to the driver terminal meeting the preset condition (for example, the preset condition is that the networked appointment vehicle has order taking capability and the distance from the passenger terminal is less than the preset threshold, but also can include the matching degree between the passenger and the driver, namely whether the driver is a blacklist driver set by the passenger or whether the driver is a favorite driver set by the passenger, and other conditions, and the preset condition can be set by a person skilled in the art according to the actual situation). The allocation may be to distribute the orders originated from the passenger terminals to a plurality of driver terminals meeting the preset condition in a broad sense to wait for the driver to take the orders actively, for example, the server 100 in the previous example distributes the orders originated from the passenger terminals from the place a to the place B to the

driver terminals

111 and 112, or may be to directly and forcibly distribute the orders originated from the passenger terminals to the driver terminals meeting the preset condition in a narrow sense, for example, the server 100 in the previous example distributes the orders originated from the passenger terminals from the place a to the place B directly to the driver terminals 111. Please refer to the above-mentioned order receiving process of the driver terminal 111, which is not described herein again.

In this process, the platform screens drivers and verifies the information of the order-accepting drivers.

Finally, the king takes an order of the network appointment service request initiated by the passenger terminal 121 by the passenger leihua through the passenger terminal 121 by a vehicle with the license plate number of "jing N7C 925" bound by the driver account (exemplarily set as wangshifu) registered by the king on the driver terminal 111 held by the king.

Step S303: and the server sends order distribution information to the passenger terminal, wherein the order distribution information represents that the order initiated by the passenger terminal is distributed to the driver terminal.

Step S304: and the passenger terminal receives the order distribution information sent by the server.

When the driver answers the order (or is forced to dispatch the order), the server starts to check the driver information and the vehicle information of the driver master of the order taking and sends corresponding check information to the passenger terminal to inform the passenger terminal of the driver and the vehicle related information of the order taking of the order in the order distribution request, wherein the check information comprises at least one of the following information: driver identity information, vehicle information, bill receiving qualification information, certificate information and face identification authentication information.

And the driver/vehicle information verified with the green background carousel server in the security assistant control 402 of the passenger terminal 121, i.e. the following text:

"the platform is verifying driver and vehicle information";

"the x master (in the example of this embodiment, the king master) receives the information of the single quality and passes the verification"

"x master (i.e. king master in the example of this embodiment) certificate information, pass verification";

"the x master (i.e. the king master in the example of the present embodiment) identity information, pass the verification";

"the x master (i.e. the king master in the example of the present embodiment) performs face recognition, and the verification passes";

presenting the safety assistant details page shown in fig. 8 presents the driver/vehicle verification information when the safety assistant control 402 is clicked.

Step S305: and the server detects whether the journey corresponding to the order is normal or not during the journey corresponding to the order.

When a driver drives an order receiving vehicle to travel to a departure place and receives passengers, the corresponding order journey is started, and the server starts to monitor the order journey until the journey is finished. I.e., into the "go to destination" phase of the security helper details page shown in fig. 8.

For example, after a master drives a vehicle with the license plate number of 'Jing N7C 925' to a departure place A and a passenger Li Hua, the travel means the beginning of the travel, the passenger Li Hua is delivered to a destination B, the travel means the end of the travel, and the whole driving delivering process is the travel proceeding period. During the whole journey, the server monitors the journey of the order and monitors whether the detected journey is abnormal.

Referring to fig. 11, in the stage of "going to destination", the server performs "recording abnormality recognition" monitoring, "long stay recognition" monitoring, "route deviation recognition" monitoring. In an optional implementation, step S305 includes any one of step S3051 to step S3053:

step S3051: detecting whether recording sent by a driver terminal and a passenger terminal respectively is continuously received or not during a journey corresponding to the order, and carrying out abnormity identification on the recording, wherein the journey abnormity corresponding to the order comprises the following steps: the recording sent by at least one of the driver terminal and the passenger terminal is not received, or the text corresponding to the recording sent by at least one of the driver terminal and the passenger terminal comprises sensitive words.

The server 100 may monitor the recording states of the driver terminal 111 and the passenger terminal 121 in real time, and when the recording authorization of one of them is interrupted, it is determined that the trip is abnormal. Certainly, after acquiring the sound recordings of the driver terminal 111 and the passenger terminal 121, the server 100 respectively performs sensitive word recognition on the sound recordings of the driver terminal 111 and the passenger terminal 121, and determines that the trip is abnormal when any one of the sound recordings contains a sensitive word, wherein the voice recognition may be recognition by using a voice recognition technology in artificial intelligence in related technologies.

Step S3052: detecting whether the positions of a driver terminal and a passenger terminal are on a travel route corresponding to the order or not during the travel corresponding to the order, wherein the travel abnormality corresponding to the order comprises: the position of at least one of the driver terminal and the passenger terminal deviates from the travel route.

The server 100 may monitor the travel tracks of the driver terminal 111 and the passenger terminal 121 in real time, and when the travel track of either one of them is not on the preset travel route established in advance, it is determined that the travel is abnormal, and it is likely that the driver forces the passenger to get off halfway.

Step S3053: detecting whether the duration that a driver terminal and a passenger terminal are continuously located at a position on a travel route corresponding to the order exceeds a preset duration during the travel corresponding to the order, wherein the travel abnormality corresponding to the order comprises: and the duration of the driver terminal and the passenger terminal continuously positioned at one position on the travel route corresponding to the order exceeds the preset duration.

The server 100 may monitor the travel tracks of the driver terminal 111 and the passenger terminal 121 in real time, and determine that the travel is abnormal when any one of the driver terminal 111 and the passenger terminal 121 stays somewhere for a long time, and the stay time is significantly beyond a preset normal range, for example, more than 5 minutes.

Step S306: and the server sends prompt information matched with the detection result to the passenger terminal.

After the journey starts, the server sends corresponding prompt information to the passenger terminal according to monitoring results of 'recording abnormity identification' monitoring, 'long-time stay identification' monitoring and 'route deviation identification' monitoring so as to inform the passenger terminal of the journey dynamics monitored by the server in real time. Specifically, the method includes steps S3061 to S3064:

step S3061: when the detection result represents that the corresponding travel of the order is normal, the following prompt information is sent to the passenger terminal: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring.

When the detection in step S3051 is normal, sending a prompt message: and monitoring the travel record.

When the detection in step S3052 is normal, sending a prompt message: in the course deviation monitoring.

When the detection in step S3053 is normal, sending a prompt message: and (5) monitoring abnormal stay.

Step S3062: and when the detection result represents that the travel corresponding to the order is interrupted by the travel record, sending a record interruption prompt and record interruption duration to the passenger terminal.

And S3051, when detecting that the driver terminal or the passenger terminal in the journey corresponding to the order generates the journey recording interruption, sending a recording interruption prompt and the recording interruption duration to the passenger terminal.

Step S3063: and when the detection result represents that the corresponding travel of the order is abnormally stopped, prompting the passenger terminal to stop abnormally and prolonging the abnormal stopping duration.

The step S3052 detects a point where the vehicle stays in a certain place for a long time in the route corresponding to the order, and sends an abnormal stay prompt to the passenger terminal, and a duration of the abnormal stay.

Step S3064: and when the detection result represents that the route deviation occurs to the travel corresponding to the order, prompting the passenger terminal for the route deviation and indicating the state of the route deviation.

In the step S3053, when the vehicle deviates from the predetermined route in the route corresponding to the order, a route deviation prompt and a route deviation state are transmitted to the passenger terminal.

Step S307: and the passenger terminal receives a stroke detection result sent by the server during the stroke, wherein the stroke detection result represents that the stroke corresponding to the order is normal or abnormal.

Step S308: and the passenger terminal outputs prompt information matched with the detection result.

In steps S307 to S308, when the prompt information received by the passenger terminal is output, it needs to first determine whether the prompt information represents that the trip is normal or abnormal, and perform corresponding output, specifically including step S3081 and step S3082:

step S3081: when the detection result represents that the corresponding travel of the order is normal, outputting first prompt information matched with the detection result in a first output mode, wherein the first prompt information comprises: under a second background color, the following prompt messages are broadcast in turn: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring.

If the passenger terminal 121 receives the prompt message sent by the server 100 that the route is represented to be normal, the passenger terminal directly broadcasts the file of the currently monitored item in turn in the security assistant control 402 by using the second background color (usually green), which is specifically as follows:

"recording, real-time location monitoring";

"in trip recording protection";

"long dwell monitoring;

"in route deviation monitoring".

Referring to fig. 11, after the security assistant control 402 is clicked, the corresponding trip monitoring items may also be presented on the security assistant details page.

Step S3082: when the detection result represents that the travel corresponding to the order is abnormal, outputting second prompt information matched with the detection result in a second output mode, wherein the second prompt information comprises at least one of the following information:

when the detection result represents that the travel corresponding to the order has the travel record interruption, outputting a record interruption prompt and record interruption duration under a third background color;

when the detection result represents that the corresponding travel of the order is abnormally stopped, outputting an abnormal stopping prompt and abnormal stopping duration under the third background color;

and when the detection result represents that the route deviation occurs to the travel corresponding to the order, outputting a route deviation prompt and a route deviation state under the third background color.

The second output mode is different from the first output mode, and the first prompt message is different from the second prompt message.

If the received prompt message sent by the server 100 by the passenger terminal 121 indicates that the journey is abnormal, the case of the currently monitored abnormal item is broadcast in turn with a third background color (usually red) directly in the security assistant control 402, which is specifically as follows:

"authorized interruption of travel recording at vehicle owner end";

"long stay of vehicle";

"deviation of the travel route from the destination direction" occurs.

Referring to fig. 12, the security assistant control 402 plays the "recording authorization interruption of car owner's trip" information with a third background color when the recording authorization of car owner is interrupted, and a view control 4023 for guiding passengers to view abnormal events is shown.

Referring to fig. 13, after the security assistant control 402 is clicked, the specific information of the corresponding trip monitoring item and the corresponding abnormal item, such as the time 09 of the trip recording authorization interruption of the driver terminal, can be displayed on the security assistant detail page: 50.

in an optional embodiment, after step S308, the method further comprises:

step S309: and when detecting the normal travel confirmation operation input by the user, the passenger terminal sends normal travel confirmation information to the server.

Step S310: and receiving the travel normal confirmation information sent by the passenger terminal, wherein the travel normal confirmation information represents that the user confirms that the travel is normal.

When the server monitors that the travel is abnormal, the passenger terminal is controlled to forcibly pop out the abnormal condition confirmation window shown in FIG. 14 and show the abnormal condition confirmation window with a third background color to prompt the user to pay attention to the abnormal condition of the travel, and when the passenger selects a normal control without help, the corresponding monitoring item normal confirmation information is sent to the server. For example, the abnormal stop monitoring shown in fig. 14 is performed, but of course, the trip recording monitoring shown in fig. 13 is performed.

Step S311: sending confirmation prompt information to the passenger terminal and sending the following prompt information: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring; wherein, the confirmation prompt message comprises a confirmation event record and a confirmation moment.

After the passenger confirms that the journey is normal, the server records the time, the duration and the state of the abnormality and the time when the passenger confirms the normal. For example, as illustrated in fig. 13 at 09: 50 driver terminal journey recording authorization terminal, when passenger 10:00, the time 10:00 of the passenger for confirming the normal travel and the total interruption time is 10 minutes, and the passenger terminal is informed of the recorded information.

Step S312: and the passenger terminal outputs the first prompt message and confirmation prompt message in the first output mode, wherein the confirmation prompt message comprises a confirmation event record and a confirmation moment.

And after the passenger confirms that the journey is normal, changing the first prompt message output in the second output mode into outputting the first prompt message and the confirmation prompt message in the first output mode. For example, changing a driver's terminal recorded authorization interruption shown on a red background to a driver's terminal recorded authorization interruption prompt shown on a green background, and the passenger confirming the recording and confirmation of the normal travel time, for example, as shown in fig. 13 at 09: 50 driver terminal journey recording authorization terminal, when passenger 10:00 confirms that the journey is normal, the time 10:00 for the passenger to confirm that the journey is normal and the total time of interruption is 10 minutes are recorded.

In an optional implementation manner, after outputting the prompt message matching the detection result, the method further includes:

and when the viewing operation aiming at the prompt message is detected, generating and displaying a detail page, wherein the detail page comprises a plurality of journey detection items and corresponding detection detail descriptions.

That is, when a viewing operation for the prompt information in the security assistant control 402 is detected (that is, the security assistant control 402 is clicked), a corresponding detail page is generated, and the current corresponding trip monitoring item and the corresponding detection detail description are displayed on the detail page, for which reference is specifically made to the foregoing description, which is not repeated.

It should be noted that, although the second background color is green, the first background color is yellow, and the third background color is red in the present application, this is only an example and is not a specific limitation to the present application, and the wavelengths of the light waves reflected by the second background color are smaller than the wavelength of the light wave reflected by the first background color, and the wavelengths of the light waves reflected by the second background color are smaller than the wavelength of the light wave reflected by the third background color. And the third background color (and corresponding information) has a higher presentation priority than the first background color (for corresponding information) which has a higher presentation priority than the second background color (and corresponding information). That is, the passenger terminal always preferentially shows the higher priority background color (and corresponding information) in the security assistant control 402.

In the related monitoring technology for the abnormal network car booking travel, a network car booking platform can detect at the background and starts monitoring after the travel starts until an order is finished, but for a passenger, the monitoring process is not sensible, the passenger does not know whether the current travel of the passenger is monitored in real time, and even if the passenger is abnormal in the travel, the passenger sometimes can not know, so that the passenger can not actively take related measures, how to let the passenger know whether the network car booking travel started by the passenger is monitored and obtain the travel information in real time, and when the abnormality occurs, the passenger is related to whether the passenger can timely know the abnormal information and actively take measures to prevent the abnormality.

By adopting the technical scheme of the invention, when the passenger terminal initiates the order allocation request, the server terminal starts to monitor whether the passenger terminal authorizes various safety monitoring settings and starts to monitor the travel information when the travel is started, and in the whole process from the initiation request to the order ending, the server terminal monitors the state transition of the order in real time, controls the passenger terminal to output normal prompt information when the order is normal, and controls the passenger terminal to output abnormal prompt information when the order is abnormal. The passenger can sense that the order is monitored by the server side from the beginning of order initiation, and when any abnormal information occurs, the passenger terminal is notified in time, so that the passenger can know the abnormal information immediately and can take related measures actively.

Based on the same inventive concept, an embodiment of the present application provides a terminal. Referring to fig. 15, fig. 15 is a schematic diagram of a terminal according to an embodiment of the present application. As shown in fig. 15, the terminal 500 includes:

a first sending module 501, configured to send an order allocation request to a server, where the order allocation request is used to request allocation of an order initiated by the passenger terminal;

a first receiving module 502, configured to receive order distribution information sent by the server, where the order distribution information indicates that an order initiated by the passenger terminal is distributed to a driver terminal;

a second receiving module 503, configured to receive a trip detection result sent by the server during a trip, where the trip detection result indicates that a trip corresponding to the order is normal or abnormal;

a first output module 504, configured to output a prompt message matching the detection result.

Optionally, the terminal further includes:

a third receiving module, configured to receive convoy setting prompt information sent by the server during a trip, where the convoy setting prompt information represents: the server detects that the passenger terminal is not provided with the escort function during the travel;

the second output module is used for outputting the convoying setting prompt message under the first background color, and the convoying setting prompt message comprises at least one of the following information: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

Optionally, the first output module includes:

the first output sub-module is used for outputting first prompt information matched with the detection result in a first output mode when the detection result represents that the corresponding stroke of the order is normal;

the second output sub-module is used for outputting second prompt information matched with the detection result in a second output mode when the detection result represents that the stroke corresponding to the order is abnormal;

Optionally, the first output sub-module includes:

the first playing unit is used for playing the following prompt messages in turn under the second background color: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring;

the second output sub-module comprises at least one of:

the first output unit is used for outputting a recording interruption prompt and recording interruption duration under a third background color when the detection result represents that the travel corresponding to the order has the travel recording interruption;

the second output unit is used for outputting an abnormal stay prompt and abnormal stay duration under the third background color when the detection result represents that the stroke corresponding to the order is abnormally stayed;

and the third output unit is used for outputting a route deviation prompt and a route deviation state under the third background color when the detection result represents that the route deviation occurs in the corresponding travel of the order.

Optionally, the method further comprises:

the second sending module is used for sending the stroke normal confirmation information to the server when detecting the stroke normal confirmation operation input by the user;

and the third output module is used for outputting the first prompt message and the confirmation prompt message in the first output mode, wherein the confirmation prompt message comprises a confirmation event record and a confirmation moment.

Optionally, the method further comprises:

and the first generation module is used for generating and displaying a detail page when the viewing operation aiming at the prompt message is detected, wherein the detail page comprises a plurality of stroke detection items and corresponding detection detail descriptions.

Based on the same inventive concept, an embodiment of the present application provides a server. Referring to fig. 16, fig. 16 is a schematic diagram of a server according to an embodiment of the present application. As shown in fig. 16, the server 600 includes:

a first receiving module 601, configured to receive an order allocation request sent by a passenger terminal, where the order allocation request is used to request allocation of an order initiated by the passenger terminal;

a first sending module 602, configured to send order distribution information to the passenger terminal, where the order distribution information indicates that an order initiated by the passenger terminal is distributed to a driver terminal;

a first detecting module 603, configured to detect whether a trip corresponding to the order is normal during a trip corresponding to the order;

a second sending module 604, configured to send a prompt message matched with the detection result to the passenger terminal.

Optionally, the method further comprises:

the second detection module is used for detecting whether the passenger terminal is not provided with the convoy function or not during the process of the journey corresponding to the order;

a third sending module, configured to send a convoy setting prompt message to the passenger terminal when detecting that the passenger terminal does not set a convoy function, where the convoy setting prompt message includes at least one of: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

Optionally, the second sending module includes:

the first sending submodule is used for sending the following prompt information to the passenger terminal when the detection result represents that the corresponding travel of the order is normal: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring;

the second sending submodule is used for sending a recording interruption prompt and recording interruption duration to the passenger terminal when the detection result represents that the travel corresponding to the order is interrupted by the recording;

the third sending submodule is used for prompting the passenger terminal to stop abnormally and prompting the passenger terminal to stop abnormally for the duration of the stopping abnormally when the detection result represents that the corresponding travel of the order is stopped abnormally;

and the fourth sending submodule is used for prompting the passenger terminal for the route deviation and the route deviation state when the detection result represents that the route deviation occurs to the travel corresponding to the order.

Optionally, the method further comprises:

the second receiving module is used for receiving the travel normal confirmation information sent by the passenger terminal, wherein the travel normal confirmation information represents that a user confirms that the travel is normal;

a fourth sending module, configured to send confirmation prompt information to the passenger terminal and send the following prompt information: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring; wherein, the confirmation prompt message comprises a confirmation event record and a confirmation moment.

Optionally, the first detection module comprises at least one of:

the first detection submodule is used for detecting whether recording sent by a driver terminal and a passenger terminal is continuously received or not during a journey corresponding to the order, and performing abnormity identification on the recording, wherein the journey abnormity corresponding to the order comprises: the recording sent by at least one of the driver terminal and the passenger terminal is not received, or the text corresponding to the recording sent by at least one of the driver terminal and the passenger terminal comprises sensitive words;

a second detection sub-module, configured to detect whether respective positions of a driver terminal and a passenger terminal are on a travel route corresponding to the order during a travel corresponding to the order, where the travel abnormality corresponding to the order includes: a position of at least one of a driver terminal and a passenger terminal deviates from the travel route;

a third detection sub-module, configured to detect whether a duration that the driver terminal and the passenger terminal are continuously located at a position on a travel route corresponding to the order exceeds a preset duration during a travel corresponding to the order, where the travel abnormality corresponding to the order includes: and the duration of the driver terminal and the passenger terminal continuously positioned at one position on the travel route corresponding to the order exceeds the preset duration.

Based on the same inventive concept, another embodiment of the present application provides a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements the steps in the method according to any of the above-mentioned embodiments of the present application.

Based on the same inventive concept, another embodiment of the present application provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and running on the processor, and when the processor executes the computer program, the electronic device implements the steps of the method according to any of the above embodiments of the present application.

For the device embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.

The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.

As will be appreciated by one of skill in the art, embodiments of the present application may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present application have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the true scope of the embodiments of the application.

Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.

The method for outputting the prompt information, the terminal, the server, the electronic device and the readable storage medium provided by the present application are introduced in detail, and a specific example is applied in the present application to explain the principle and the implementation of the present application, and the description of the above embodiment is only used to help understanding the method and the core idea of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.

Claims

1. A method for outputting prompt information is applied to a passenger terminal and comprises the following steps:

and outputting prompt information matched with the detection result.

2. The method of claim 1, further comprising:

receiving convoy setting prompt information sent by the server during the journey, wherein the convoy setting prompt information represents that: the server detects that the passenger terminal is not provided with the escort function during the travel;

outputting the convoying setting prompt information under a first background color, wherein the convoying setting prompt information comprises at least one of the following information: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

3. The method of claim 1, wherein outputting the prompt matching the detection result comprises:

when the detection result represents that the corresponding travel of the order is normal, outputting first prompt information matched with the detection result in a first output mode;

when the detection result represents that the travel corresponding to the order is abnormal, outputting second prompt information matched with the detection result in a second output mode;

4. The method according to claim 3, wherein when the detection result represents that the travel corresponding to the order is normal, outputting first prompt information matched with the detection result in a first output mode, including:

under a second background color, the following prompt messages are broadcast in turn: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring;

when the detection result represents that the travel corresponding to the order is abnormal, outputting second prompt information matched with the detection result in a second output mode, wherein the second prompt information comprises at least one of the following information:

5. The method according to claim 3 or 4, wherein after outputting the second prompt information matching the detection result in a second output manner, the method further comprises:

when detecting a normal travel confirmation operation input by a user, sending normal travel confirmation information to the server;

and outputting the first prompt message and confirmation prompt message in the first output mode, wherein the confirmation prompt message comprises a confirmation event record and a confirmation moment.

6. The method of claim 1, wherein after outputting the prompt matching the detection result, the method further comprises:

7. A method for sending prompt information is applied to a server and comprises the following steps:

8. The method of claim 7, further comprising:

detecting whether the passenger terminal is not provided with a navigation protection function or not during the process of the journey corresponding to the order;

when detecting that the passenger terminal does not set the convoy function, sending convoy setting prompt information to the passenger terminal, wherein the convoy setting prompt information comprises at least one of the following: the system comprises a number encryption setting prompt, a journey recording authorization prompt, a travel insurance prompt, an emergency contact setting prompt, a journey automatic sharing setting prompt and a real-name authentication prompt.

9. The method of claim 7, wherein sending a prompt to the passenger terminal matching the detection result comprises:

when the detection result represents that the corresponding travel of the order is normal, the following prompt information is sent to the passenger terminal: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring;

when the detection result represents that the travel corresponding to the order is interrupted by the travel record, sending a record interruption prompt and record interruption duration to the passenger terminal;

when the detection result represents that the corresponding travel of the order is abnormally stopped, prompting the passenger terminal to stop abnormally and prolonging the abnormal stopping duration;

and when the detection result represents that the route deviation occurs to the travel corresponding to the order, prompting the passenger terminal for the route deviation and indicating the state of the route deviation.

10. The method of claim 7, further comprising:

receiving travel normal confirmation information sent by the passenger terminal, wherein the travel normal confirmation information represents that a user confirms that the travel is normal;

sending confirmation prompt information to the passenger terminal and sending the following prompt information: recording/real-time position monitoring, travel recording monitoring, abnormal stay monitoring and route deviation monitoring; wherein, the confirmation prompt message comprises a confirmation event record and a confirmation moment.

11. The method of claim 9, wherein detecting whether the itinerary corresponding to the order is normal during the itinerary corresponding to the order is in progress comprises at least one of:

detecting whether recording sent by a driver terminal and a passenger terminal respectively is continuously received or not during a journey corresponding to the order, and carrying out abnormity identification on the recording, wherein the journey abnormity corresponding to the order comprises the following steps: the recording sent by at least one of the driver terminal and the passenger terminal is not received, or the text corresponding to the recording sent by at least one of the driver terminal and the passenger terminal comprises sensitive words;

detecting whether the positions of a driver terminal and a passenger terminal are on a travel route corresponding to the order or not during the travel corresponding to the order, wherein the travel abnormality corresponding to the order comprises: a position of at least one of a driver terminal and a passenger terminal deviates from the travel route;

detecting whether the duration that a driver terminal and a passenger terminal are continuously located at a position on a travel route corresponding to the order exceeds a preset duration during the travel corresponding to the order, wherein the travel abnormality corresponding to the order comprises: and the duration of the driver terminal and the passenger terminal continuously positioned at one position on the travel route corresponding to the order exceeds the preset duration.

12. A terminal, comprising:

13. The terminal of claim 12, wherein the terminal further comprises:

14. The terminal of claim 12, wherein the first output module comprises:

15. The terminal of claim 14, wherein the first output submodule comprises:

the second output sub-module comprises at least one of:

16. The terminal according to claim 14 or 15, further comprising:

17. The terminal of claim 12, further comprising:

18. A server, comprising:

19. The server of claim 18, further comprising:

20. The server according to claim 18, wherein the second sending module comprises:

21. The server of claim 18, further comprising:

22. The server according to claim 20, wherein the first detection module comprises at least one of:

23. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 11.

24. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor when executed implements the steps of the method according to any of claims 1-11.