CN106934731A - Roadside assistance service system and its rescue service method - Google Patents
Roadside assistance service system and its rescue service method Download PDFInfo
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- CN106934731A CN106934731A CN201710050571.XA CN201710050571A CN106934731A CN 106934731 A CN106934731 A CN 106934731A CN 201710050571 A CN201710050571 A CN 201710050571A CN 106934731 A CN106934731 A CN 106934731A
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- 230000008569 process Effects 0.000 claims description 9
- 230000002452 interceptive effect Effects 0.000 claims description 6
- 230000003993 interaction Effects 0.000 claims description 5
- 238000010141 design making Methods 0.000 claims description 4
- 230000000694 effects Effects 0.000 claims description 3
- 230000010365 information processing Effects 0.000 description 7
- 230000004888 barrier function Effects 0.000 description 5
- 230000006378 damage Effects 0.000 description 5
- 238000003860 storage Methods 0.000 description 5
- 230000008901 benefit Effects 0.000 description 4
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- 230000009931 harmful effect Effects 0.000 description 2
- 230000001960 triggered effect Effects 0.000 description 2
- 238000013024 troubleshooting Methods 0.000 description 2
- 208000028399 Critical Illness Diseases 0.000 description 1
- 206010039203 Road traffic accident Diseases 0.000 description 1
- 208000010513 Stupor Diseases 0.000 description 1
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- 230000003111 delayed effect Effects 0.000 description 1
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
Abstract
The present invention provides a road rescue service system and its method of servicing.When an at least vehicle meets with an at least road service system, the roadside assistance service system be used to provide series of road rescue service for the vehicle.The roadside assistance service system includes an at least reference information acquisition module and an at least rescue method generation module.The reference information acquisition module be used to gather a series of reference informations.When the vehicle meets with the road service system, the rescue method generation module generates an at least road rescue method according to the reference information.
Description
Technical field
The present invention relates to vehicle service field, more particularly to a road rescue service system and its rescue service method.
Background technology
The life that the fast development of vehicle gives people brings many facilities.Can also be run into during the use of vehicle
Various troubles.The vehicle travelled on road such as meets with parts damages, is short of power at the failure sometimes, in some instances it may even be possible to meet with traffic
Accident.Accordingly, some vehicular rescue service organizations arise at the historic moment, and it can provide troubleshooting service for fault car.But
It is that generally still can seem very helpless when vehicle meets with failure and accident on the road of traveling.In many cases, vehicle
The situation around road that personnel are travelled to it is not to be well understood by.When meeting with failure and accident, vehicle crew can only
Sought help by dialing service hotline, be next very long wait.This processing mode needs to expend longer time.
To break down stopped at the vehicle of accident to break down to be travelled with the place of accident and not only influence whether this
The stroke of vehicle itself cannot be carried out on time, and may influence the traffic around it.This is likely to have influence on car around
Stroke cannot carry out on time, delay other people trip.If the failure that the vehicle occurs and accident can not be located in time
Reason, failure and the traffic congestion that causes of accident that the vehicle occurs it is also possible to increase the probability that road accident occurs, further
Expand the scope of road accident, cause unnecessary personnel and property loss, or even cause extremely bad social influence.
In addition, when many, the personnel in vehicle are when failure and accident is met with due to being limited by many objective condition
System cannot in time carry out roadside assistance and seek help.For example, when vehicle occurs accident, its occupant does not simultaneously know about call for help.Example
As vehicle break down or the place of accident does not have mobile phone and network signal or mobile phone, network signal is weak and cannot send and rescue
Help request.For example, occupant is inflicted heavy losses in accident and causes stupor or unconsciousness, so as to rescue cannot be carried out ask
Help.
Additionally, being dialed when call for help is sought help by personnel, it is necessary to the personnel being capable of objective, clear, accurate description
Field conditions, but because personnel are limited to the judgement of objective things, its subjective judgement is often deposited between realistic situation
In certain deviation.And because mood is flurried it is difficult to make comprehensive and accurate judgement when personnel are sought help by phone.At this moment
The personnel for generally requiring the helpline other end give and point out, and this not only takes time and effort, but also are that cannot ensure gained information
It is comprehensive and accurate.
It is that accident is judged, vehicle crew needs to leaf through to form the letter that the vehicle body fittingses such as recorder are recorded sometimes
Breath.This not only takes, effort, and cannot equally ensure the accurate and comprehensive of judgement.
Vehicle breaks down or during accident on road, its relief it is efficient, swiftness of crucial importance.For injury
More early to be succoured for personnel, its pain born more early can just be eased, and it is subjected to healthy and life threat
Possibility just it is smaller.Rescue to the wounded is more timely, and some wounded that are critically ill get over and are possible to keep life.
Vehicle because meet with failure or accident and by relief during, related personnel wants to understand its progress
It is frequently not particularly convenient, it needs to carry out telephone questionnaire, or even can only passively wait the notice of result sometimes, it is impossible to real
When inquire about and pay close attention to.This will cause rescue service process to be difficult to be followed up by related personnel, its progress cannot be grasped, it is necessary to when
Between be also difficult to be expected.This is undoubtedly very long pain and waits when coming to the related personnel for meeting with car accident.
It is noted that according to the present invention, road service system includes road service system and road accident.
The content of the invention
It is a primary object of the present invention to provide a road rescue service system and its rescue service method, it can be gathered
A series of information of vehicles and series of road rescue service information, so as to be provided at least together for it in vehicle experience failure
Road rescue method.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it can be one
When vehicle meets with failure, the situation according to the vehicle is recommended for it provides medical services.
Another object of the present invention is to provide a road rescue service system and its rescue service method, wherein when a car
When meeting with failure, a series of information of vehicles that it can be gathered according to it are driven to the condition in damaged of the vehicle and the vehicle
The situation that people and rider come to harm is sailed to be judged.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it being capable of basis
The vehicle data of the drive recorder record of one vehicle infers the situation of the damaged vehicle or the driver of the vehicle and rider
Injured situation.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it can receive
An at least personnel are input into information, so that foundation of the information that the personnel are provided as one road rescue method of generation.
Another object of the present invention is to provide a road rescue service system and its rescue service method, wherein when a car
Meet with failure when, it can quickly provide a road rescue method.
Another object of the present invention is to provide a road rescue service system and its rescue service method, wherein when a car
When meeting with failure, it can in time send the request of suitable roadside assistance.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it can be comprehensive
Collect a vehicle and receive information timely, efficiently needed for rescue.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it can be accurate
Judge that a vehicle receives information in time, efficiently needed for rescue.
Another object of the present invention is to provide a road rescue service system and its rescue service method, wherein a vehicle
The progress for receiving rescue can be grasped in real time.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it facilitates a car
The related personnel of road service system follows up to the disposition of the road vehicle failure.
Another object of the present invention is to provide a road rescue service system and its rescue service method, it can be to one
Time required for road vehicle troubleshooting is judged.
Another object of the present invention is to provide a road rescue service system and its rescue service method, wherein a vehicle
The disposition of road service system can be checked by electronic equipments such as a mobile phone, a vehicle, a computers, convenient to be slapped in real time
Hold.
Another object of the present invention is to provide a road rescue service system and its rescue service method, its collection can
For a road vehicle failure provides the information of service and these information are stored, updated and transmitted.
Another object of the present invention is to provide a road rescue service system and its rescue service method, so that at least one
Vehicle occurs to be rescued in time during road service system.
Another object of the present invention is to provide a road rescue service system and its rescue service method, so that a vehicle
The personnel sustained an injury in road service system can be given treatment in time.
Another object of the present invention is to provide a road rescue service system and its rescue service method, so as to occur one
The harmful effect that the traffic of the road of road vehicle failure is subjected to can be processed in time.
Another object of the present invention is to provide a road rescue service system and its rescue service method, to reduce by a car
The harmful effect that causes when meeting with road service system.
By following description, other advantages of the invention and feature will become apparent, it is possible to by right
The means and combination particularly pointed out in claim are accomplished.
According to the present invention, foregoing and other purposes and advantage can be realized by a road rescue service system.When at least
When one vehicle meets with an at least road service system, the roadside assistance service system be used to provide series of road rescue for the vehicle
Service.The roadside assistance service system includes an at least reference information acquisition module and an at least rescue method generation module.Should
Reference information acquisition module be used to gather a series of reference informations.When the vehicle meets with the road service system, the rescue method
Generation module generates an at least road rescue method according to the reference information.
According to one embodiment of present invention, the roadside assistance service system further includes that an at least rescue information is gathered
Module.The rescue information acquisition module be used to gather a series of rescue informations.
According to one embodiment of present invention, the reference information acquisition module include an at least information of vehicles tracking module,
An at least fault message tracking module and at least a personnel information tracking module.The information of vehicles tracking module is used for tracking should
A series of information of vehicles of vehicle.The fault message tracking module be used to track a series of fault messages of the road service system.
The personnel information tracking module is used for a series of personal informations of the related personnel for tracking the failure that the vehicle meets with.
According to one embodiment of present invention, the reference information acquisition module further includes that an at least information on services is tracked
Module, it is used for a series of information on services that tracking can provide roadside assistance service for the road service system.
According to one embodiment of present invention, the rescue method generation module according to the information of vehicles, the fault message, should
Personal information and the information on services generate the roadside assistance scheme.
According to one embodiment of present invention, the information on services tracking module includes that an at least Medical service information tracks mould
Block and at least a vehicular rescue information on services tracking module.It can be the road that the Medical service information tracking module is used for tracking
Road failure provides a series of Medical service informations of roadside assistance service.The vehicular rescue information on services tracking module be used for
Track can provide a series of vehicular rescue information on services of roadside assistance service for the road service system.
According to one embodiment of present invention, the rescue method generation module includes an at least information calling module and at least
One information exchange module.The information calling module be used to call the information of vehicles, the fault message, the personal information and the clothes
Business information.The information of vehicles, the fault message, personnel letter that the information exchange module interaction is called by the information calling module
Breath and the information on services, to generate the roadside assistance scheme.
According to one embodiment of present invention, the information on services tracking module further includes an at least insurance service information
Tracking module and at least a transportation service information tracking module.The insurance service information tracking module is used for tracking can be to be somebody's turn to do
Road service system provides a series of insurance information on services of roadside assistance service.The transportation service information tracking module is used for tracking
A series of transportation service informations of roadside assistance service can be provided for the road service system.
According to one embodiment of present invention, the information exchange module includes at least a failure inference module and at least one party
Case forms module.The failure inference module be used to infer the car according to the information of vehicles, the fault message and the personal information
Meet with the road service system situation.The program forms the shape of the road service system that module is inferred according to the failure inference module
Condition and the information of vehicles, the fault message, the personal information and the information on services form the roadside assistance scheme.
According to one embodiment of present invention, the program formed module include an at least rescue service mechanism screening module and
Module is estimated at least one rescue.The rescue service mechanism screening module is used for screening can provide rescue to the road service system
An at least rescue service mechanism.The rescue estimates module to being rescued the rescue to be reached according to the rescue service scheme
Effect is estimated.
According to one embodiment of present invention, the rescue service mechanism screening module includes that mould screens in an at least medical institutions
Block, at least a vehicular rescue service organization screening module, at least insurance institution's screening module and an at least traffic rescue service
Mechanism's screening module.Medical institutions' screening module is used at least one medical treatment that screening can provide the road service system rescue
Mechanism.The vehicular rescue service organization screening module is used at least vehicle that screening can provide the road service system rescue
Rescue service mechanism.Insurance institution's screening module is used at least insurance that screening can provide the road service system rescue
Mechanism.The traffic rescue service mechanism screening module is used at least traffic that screening can provide the road service system rescue
Rescue service mechanism.
According to one embodiment of present invention, the program forms module and further includes an at least rescue mode selecting module
At least one rescue distance recommending module.The rescue mode selecting module is used for the side that selection provides the road service system rescue
Formula.The rescue distance recommending module is used for the distance for recommending to implement rescue.
According to one embodiment of present invention, the rescue method generation module further includes an at least trigger module.Should
Trigger module be used to trigger the information calling module and the information exchange module.
According to one embodiment of present invention, the reference information acquisition module further includes that a reference information is input into mould
Block, its mode for being used by being transfused to gathers the reference information.
According to one embodiment of present invention, the roadside assistance service system further includes an at least information processing mould
Block.The message processing module be used to process the reference information and the rescue information.
According to one embodiment of present invention, the roadside assistance service system further includes that an at least rescue method is processed
Module, it be used to process the rescue method and sends to the rescue service mechanism roadside assistance scheme.
According to one embodiment of present invention, the rescue information acquisition module include an at least rescue information tracking module and
An at least rescue information input module.The rescue information tracking module be used to track the rescue information.The rescue information is input into
The mode that module is used by being transfused to gathers the rescue information.
According to one embodiment of present invention, the rescue information tracking module include an at least aid request processing progress with
Track module and at least one rescue progress chasing module.The aid request processing progress tracking module be used to track the roadside assistance
The situation that scheme is passed.The rescue progress chasing module be used to track the situation that the road service system receives rescue.
According to one embodiment of present invention, the roadside assistance service system further includes an at least terminal.The terminal
Can be used and show the reference information, the rescue information and the roadside assistance scheme.
According to one embodiment of present invention, the terminal includes an at least signal receiving module, at least a signal modulus of conversion
Block and at least a mux --out signal exhibits module.The signal receiving module be used to receive the reference information acquisition module, the rescue method
Generation module and the information of rescue information acquisition module transmission and by these information transmissions to the signal conversion module.Through the letter
Information after the conversion of number modular converter is demonstrated advantageously by the mux --out signal exhibits module.
According to one embodiment of present invention, the terminal further includes an operational module.The operational module is set, with
Be used to manipulate the reference information acquisition module and the rescue information acquisition module.
According to one embodiment of present invention, the fault message tracking module includes that an at least fault location information tracks mould
Block, at least a road information tracking module, at least a traffic related information tracking module and an at least weather conditions information are tracked
Module, its be respectively used to track a series of fault location informations, the series of road information on the position periphery of the road service system,
A series of weather conditions letter on a series of traffic related informations on the road service system position periphery and the road service system position periphery
Breath, as the generation foundation of the roadside assistance scheme.
According to one embodiment of present invention, the roadside assistance service system further includes that an at least rescue service is put down
Platform.The rescue method carries out treatment and is sent to the rescue service mechanism by the rescue service platform.
According to one embodiment of present invention, the aid request processing progress tracking module includes at least one request transmission feelings
Condition tracking module, at least one request are received situation tracking module and at least a rescue service actuator travel tracking module.Should
Ask transmission situation tracking module to be used for tracking roadside assistance request and be passed situation.The request is received situation tracking module
Be used to track reception condition of the rescue service mechanism to the roadside assistance scheme.The rescue service actuator travel tracking module
Be used to track the situation that the rescue service mechanism advances to the place that the road service system receives rescue.
According to one embodiment of present invention, the rescue progress chasing module include an at least personnel relief tracking module,
An at least vehicle maintenance tracking module, at least traffic faults treatment tracking module and at least one insurance tracking module, its difference
Be used to tracking road service system situation about being succoured by the personnel in rescue operations, the situation that the vehicle is repaired, traffic therefore
The processed situation of barrier and the processed situation of insurance.
According to another aspect of the present invention, the present invention further provides a road rescue service method, it includes following step
Suddenly：
101：A series of reference informations are gathered, as the foundation of road rescue method generation；
102：The reference information is processed, so as to ensure the accurate and effective, comprehensive of the reference information and ensure it by a rescue
Schemes generation module is obtained in time；
103：Interactive reference information, to generate the roadside assistance scheme；With
104：Send the roadside assistance scheme.
According to one embodiment of present invention, the step 101 is comprised the following steps：
1011：A series of reference informations are transfused to；With
1012：A series of reference informations are traced.
According to one embodiment of present invention, the step 102 is comprised the following steps：
1021：Screen the reference information；
1022：Store the reference information；With
1023：Update the reference information.
According to one embodiment of present invention, the step 103 is further comprising the steps：
1031：Recognize a road service system；
1032：A series of interactive reference information, to infer fault state；
1033：The interaction reference information simultaneously refers to the fault state, so as to generate the roadside assistance scheme.
According to one embodiment of present invention, the roadside assistance method of servicing is further comprising the steps：
1051：Track a series of aid request processing progress information；
1052：Track a series of rescue progress msgs；With
1053：It is input into a series of rescue informations.
By the understanding to subsequent description and accompanying drawing, further aim of the present invention and advantage will be fully demonstrated.
These and other objects of the invention, feature and advantage, by following detailed descriptions, drawings and claims are obtained
To fully demonstrate.
Brief description of the drawings
Fig. 1 illustrates of the invention 1 first road rescue service system of preferred embodiment.
Fig. 2 illustrates a reference of the roadside assistance service system of above-mentioned first preferred embodiment of the invention
Information acquisition module.
Fig. 3 A and Fig. 3 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
A message processing module.
Fig. 4 A and Fig. 4 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
A rescue method generation module.
Fig. 5 A and Fig. 5 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
A rescue information acquisition module.
Fig. 6 illustrates an end of the roadside assistance service system of above-mentioned first preferred embodiment of the invention
End.
Fig. 7 illustrates a road rescue service method of above-mentioned first preferred embodiment of the invention.
Specific embodiment
Hereinafter describe for disclosing the present invention so that those skilled in the art can realize the present invention.It is excellent in below describing
Embodiment is selected to be only used as citing, it may occur to persons skilled in the art that other obvious modifications.Define in the following description
General principle of the invention can apply to other embodiments, deformation program, improvement project, equivalent and without the back of the body
From the other technologies scheme of the spirit and scope of the present invention.
It will be understood by those skilled in the art that in exposure of the invention, term " longitudinal direction ", " transverse direction ", " on ",
The orientation of the instruction such as D score, "front", "rear", "left", "right", " vertical ", " level ", " top ", " bottom " " interior ", " outward " or position are closed
System is that, based on orientation shown in the drawings or position relationship, it is for only for ease of the description present invention and simplifies and describes, without referring to
Show or imply that the device or element of meaning must be with specific orientation, with specific azimuth configuration and operation, therefore above-mentioned art
Language is not considered as limiting the invention.
It is understood that term " " is interpreted as " at least one " or " one or more ", i.e., in one embodiment,
One quantity of element can be one, and in a further embodiment, the quantity of the element can be multiple, and term " " is no
It is understood that to be limitation to quantity.
Fig. 1~Fig. 6 of accompanying drawing illustrates of the invention 1 first road rescue service system of preferred embodiment
System, to be applied to an at least vehicle W, so as to provide roadside assistance service when vehicle W meets with road service system.
As shown in figure 1, the roadside assistance service system includes a reference information acquisition module 10, a message processing module
20th, a rescue method generation module 30, a rescue method processing module 40, a rescue information acquisition module 50 and an at least terminal
60.The reference information acquisition module 10 is set, be used to gather a series of reference informations.The reference information is used as
The reference frame of at least road rescue method generation.The message processing module 20 is set, to be used for the Reference News
Processed.The rescue method generation module 30 generates the road according to by the Reference News that the message processing module 20 is screened
Rescue method.40 pairs of rescue methods of the rescue method processing module a series for the treatment of such as are judged, are received and being rescued this
Scheme is sent to corresponding rescue service mechanism, such as medical institutions, vehicular rescue service organization, insurance institution etc..
It is noted that the rescue method processing module 40 can not only be used to submit the rescue method to,
And the rescue method can be judged, to judge whether whether the reasonable, rescue method needs by certainly the rescue method
It is dynamic to submit to.If the rescue method is judged as needing to be submitted to automatically through the rescue method processing module 40, then the rescue party
Case processing module 40 will be submitted to the rescue method automatically.This has very important application value in actual applications.
If for example, vehicle W meet with a more serious road service system and when causing the personnel's unconsciousness in vehicle W, it is this
The mode of automatic submission is carried out to the rescue method, the timely transmission of an aid request can be ensured, thus ensure rescue and
When, validity, and then ensure the safety of life and property, traffic congestion is delayed in time caused by enabling the road service system
Solution.Those skilled in the art are it should be appreciated that the above-mentioned application for the automatic way of submission of rescue method is only to this hair
Bright example and it is unrestricted, it can also be applied to many other situations.The rescue method processing module 40 considers
Various factors, for needing to submit to various situations of the rescue method to be judged and recorded automatically.Certainly, even if the rescue party
Case is submitted to automatically, and its submission situation can also be fed back, and it can also be processed in the case of personnel are convenient.
It is noted that the rescue method can directly be submitted to each rescue service mechanism as needed, for example
An at least medical institutions, at least a vehicular rescue service organization and an at least insurance institution.
First preferred embodiment of the invention, the roadside assistance service system 1000 further includes a rescue
Service platform 70.The rescue method can also as needed be submitted to the rescue service platform 70, then be taken by the rescue
Business platform 70 sends aid request to each rescue service mechanism.
The rescue method can also be transmitted between different electronic equipments and most at last the aid request send to
Each rescue service mechanism, the medium that conventional electronic equipment is transmitted as the rescue method.For example, when experience road event
The vehicle W of barrier is because the factor such as network signal is not good is without possessing directly to the rescue service platform 70 and each rescue service machine
When structure sends the condition of aid request, it can be connected by Li-Fi etc., and connected mode is attached with the vehicle on its periphery, from
And by the rescue method be sent to its week vehicle on periphery and ask its periphery vehicle help carry out aid request transmission, until
The aid request is sent to each corresponding rescue service mechanism.
The rescue information acquisition module 50 be used to gather a series of relieved situation of rescue informations, i.e. road service system,
It includes the relief process during the processed situation of the aid request and rescue are performed during aid request, including people
Situation that member is succoured, the relieved situation of vehicle, traffic congestion situation caused by it processed situation, related insurance
Processed situation etc..
The rescue information gathered by the rescue information acquisition module 50 can be processed and led to by the message processing module 20
Cross the terminal 60 to be demonstrated, so that convenient checked.It is noted that the rescue information acquisition module 50 is rescued for gathering this
The mode for helping information can be that tracking is collected, or collected by way of being transfused to.Specifically, rescue information collection
Module 50 includes a rescue information tracking module 51 and a rescue information input module 52.The rescue information tracking module 51 by with
The rescue information for obtaining is tracked in the tracking rescue information and by it and is transferred to the message processing module 20, so that it is located
Reason.Rescue information input module 52 is set, to facilitate the rescue information to be transfused to, so that user can be by way of input
The rescue information is input into, the tracked rescue information of the rescue information tracking module 51 is not will pass through especially.It is worth mentioning
, the rescue information input module 52 can also be used for the rescue that is gathered by the rescue information acquisition module 50 of modification
Information, in case the rescue information malfunctions.
The terminal 60 is set, to facilitate user to be controlled to the roadside assistance service system and facilitate user to the car
The road service system situation and its relieved situation that W meets with are known and are grasped.The terminal 60 can be arranged at a mobile phone,
The conventional electronic equipment such as one car machine or a computer, is steered and checks to facilitate.It is noted that the terminal 60 may be used also
To be arranged at the mobile phone, the car machine and the computer simultaneously and be realized between three the shared of information.Used so as to more facilitate
Family is checked and is manipulated.Those skilled in the art are it should be appreciated that the terminal 60 is arranged at the mobile phone, the car machine and is somebody's turn to do simultaneously
Computer not limitation of the present invention, and be only to example of the invention.Other embodiments of the invention, the terminal 60
Any two electronic equipment can also be simultaneously arranged at, with shared in the realization of the two electric rooms.The terminal 60 may be used also
To be arranged at any number of electronic equipment simultaneously, with shared in the realization of multiple electric rooms.
Fig. 2 of accompanying drawing illustrates the roadside assistance service system of above-mentioned first preferred embodiment of the invention
A 1000 reference information acquisition module 10.As shown in Fig. 2 the reference information acquisition module 10 includes that a reference information is input into mould
The reference information tracking module 12 of block 11 and.The reference information input module 11 is set, be used to be taken to the roadside assistance
Business system 1000 is input into the reference information.The reference information tracking module 12 is set, be used to track the reference information simultaneously
The reference information is input into the rescue service system 1000.It is noted that tracked by the reference information tracking module 12
The reference information can be automatically entered the roadside assistance service system 1000, it is also possible to which the mode being manually input into is transfused to
The roadside assistance service system 1000.The present invention is not limited in this respect.As illustrated, the reference information input module 11 is wrapped
Include the passive reference information of input module 111 and of a reference information and automatically enter module 112.The passive input module of the reference information
111 receive external operation, to facilitate the reference information to be transfused to.The reference information automatically enters module 112 and is set, with convenient
The roadside assistance service system 1000 is automatically entered by the reference information that the reference information tracking module 12 is tracked, to improve
Efficiency and accuracy rate that the reference information is transfused to, liberate people both hands, and and then improve the roadside assistance schemes generation and
When property and accuracy.And the setting of the passive input module 111 of the reference information then can be used and be manually entered the reference information,
Can be added so as to fail the reference information traced into by the reference information tracking module 12, so as to improve reference letter
The integrity of breath, and then improve the reasonability and validity of the rescue method.It is noted that the reference information is passively input into
Module 111 may be utilized for modifying the reference information for being transfused to the roadside assistance service system 1000, further
Improve the accuracy of the reference information.
As shown in Fig. 2 the reference information tracking module 12 include an information of vehicles tracking module 121, a fault message with
Track module 122, a personnel information tracking module 123 and an information on services tracking module 124.The information of vehicles tracking module 121
It is set, be used to track a series of information of vehicles of vehicle W.As illustrated, the information of vehicles tracking module 121 includes
One vehicle configuration information tracking module 1211 and a vehicle performance information tracking module 1212.The vehicle configuration information tracking module
A series of 1211 configuration informations that be used to track vehicle W.The vehicle performance information tracking module 1212 is set, with by with
In a series of performance informations for tracking vehicle W, such as energy consumption, endurance etc..It is noted that the vehicle performance information
Tracking module 1212 is capable of the information of real-time tracking vehicle W.When vehicle W meets with failure, the vehicle performance information trace
Module 1212 can track the performance of vehicle W and and then carry out anticipation to the infringement that vehicle W is subjected to.The fault message with
Track module 122 is set, be used to track a series of fault messages that vehicle W meets with failure, such as road like of surrounding
Condition information, Weather information etc..Specifically, the fault message tracking module 122 include a fault location information tracking module 1221,
One road information tracking module 1222, a traffic related information tracking module 1223 and a weather conditions information tracking module
1224, it is respectively used to track a series of fault location informations, the series of road information on abort situation periphery, abort situation
A series of traffic related informations on periphery and a series of weather conditions informations on abort situation periphery, as the roadside assistance side
The generation foundation of case.
The personnel information tracking module 123 is set, be used to track a series of people that vehicle W meets with failure correlation
Member's information.Specifically, the personnel information tracking module 123 includes a human pilot information tracking module 1231 and a passenger
Information tracking module 1232, a series of related human pilot information of human pilot that it is respectively used to track vehicle W and
A series of passenger information of the passenger of vehicle W.It is noted that the personnel information tracking module 123 can
The human pilot of real-time tracking vehicle W and the information of passenger.When vehicle W meets with failure, it can be to vehicle W
Human pilot and passenger information be tracked and and then to the situation of personnel, the situation for example damaged carries out pre-
Sentence, so that as the generation foundation of the roadside assistance scheme.It is noted that human pilot information tracking module 1231 and should
Passenger information tracking module 1232 is set and the roadside assistance service system do not represent necessarily is applied in vehicle W
There is human pilot and passenger simultaneously.When in vehicle W only have human pilot without the situation of human pilot
Under, in vehicle W only passenger and under there is no the situation of personnel under the situation without human pilot or in vehicle W, should
Roadside assistance service system is still applicable.
The information on services tracking module 124 is set, so that be used to provide for can be for vehicle W provides roadside assistance to one
Series of services information.Specifically, the information on services tracking module 124 is included with Medical service information tracking module 1241, a car
Rescue service information tracking module 1242, an insurance service information tracking module 1243 and a transportation service information tracking module
1244, it can provide a series of Medical service informations of roadside assistance, a series of vehicles by tracking forever for vehicle W respectively
Rescue service information, a series of insurance information on services and a series of transportation service informations.It is noted that the information on services with
Track module 124 can obtain an at least medical institutions, at least a vehicular rescue service organization, at least one insurance rescue service mechanism
An at least traffic rescue service mechanism is to pre-authorization, so that convenient be tracked to above- mentioned information.It is worth mentioning to being, it is above-mentioned
Mechanism can also be input into its information according to own situation by the passive input module 111 of the reference information, be rescued as the road
Help the reference frame of schemes generation.
Fig. 3 A and Fig. 3 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
1000 message processing module 20.As shown in Figure 3A, the message processing module 20 includes the He of a reference information processing module 21
One rescue information processing module 22, it is respectively used to process the reference information and the rescue information.The reference information processes mould
Block 21 includes a reference information screening module 211 and a reference information update module 212.The quilt of reference information screening module 211
Set, be used to screen the reference information, so as to filter out the wrong and useless ginseng of reference information acquisition module collection
Information is examined, so as to ensure that the reference frame of the roadside assistance scheme is objective, true, effective.The quilt of reference information update module 212
Set, be used to update the reference information.As time goes by with the change of objective condition, this of vehicle W is with reference to letter
Breath may change, and at this moment need to be updated as the reference information of the roadside assistance schemes generation foundation, to prevent letter
The invalid or imperfection of the roadside assistance scheme caused by breath delay and information are unreal.The reference information update module 212 is wrapped
Include a reference information receiver module 2121, a reference information contrast module 2122, a reference information memory module 2123 and a ginseng
Examine information deletion module 2124.The reference information receiver module 2121 is set, be used to receive reference information collection mould
The reference information of the collection of block 10.The reference information memory module 2123 be used to store the reference information.When the reference information
There is repetition with the reference information of the reference information memory module 2123 storage in the reference information that receiver module 2121 is received
Or conflict etc. situation when, the reference information contrast module 2122 will occur repeat or conflict the reference information carry out it is right
Than.The stored reference information is needed by the reference information memory module after being contrasted through the reference information contrast module 2122
2123 storages.The deleted reference information is needed to be deleted by the reference information after being contrasted through the reference information contrast module 2122
Module 2124 is deleted, so as to realize the renewal of the reference information.As shown in Figure 3 A and Figure 3 B, the reference information update module 212
Further include a reference information output module 2125 its reference information memory module 2123 can be stored the reference letter
Breath is exported to the rescue method generation module 30.
The rescue information processing module 22 include a rescue information receiver module 221, a rescue information contrast module 222,
One rescue information memory module 223, a rescue information removing module 224 and a rescue information output module 225.The rescue information
Receiver module 221 is set, be used to receive the rescue information that the rescue information acquisition module 50 is gathered.The rescue information
Memory module 223 be used to store the rescue information.When the rescue information that the rescue information receiver module 221 is received is rescued with this
When there is the situations such as repeat or conflict in the rescue information for helping the storage of information storage module 223, the rescue information contrast module
222 rescue informations that will occur to repeat or conflict are contrasted.Through the rescue information contrast module 222 contrast after need by
The rescue information of storage is stored by the rescue information memory module 223.Needed after being contrasted through the rescue information contrast module 222
The deleted rescue information is deleted by the rescue information removing module 224, so as to realize the renewal of the rescue information.The rescue
Message output module 225 can be exported to the terminal 60 rescue information that the rescue information memory module 223 is stored.It is worth
One is mentioned that, the rescue information that the rescue information output module 225 can also store the rescue information memory module 223 is defeated
Go out to the rescue method generation module 30.When the roadside assistance scheme of the roadside assistance service system 1000 generation is difficult to be held
When being encountered problems in row or implementation procedure, the rescue information processing module 22 passes through the rescue information output module 225 by phase
The rescue information answered is exported to the rescue method generation module 30, so as to facilitate the rescue method generation module 30 according to objective feelings
Condition regenerates a new roadside assistance scheme.
Fig. 4 A and Fig. 4 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
The 1000 rescue method generation module 30.As illustrated, the rescue method generation module 30 is believed including a trigger module 31,
The breath information exchange module 33 of calling module 32 and.The roadside assistance service system 1000 when vehicle W does not meet with failure i.e.
The information that may be used to generating the roadside assistance scheme is acquired and stores, road during being vehicle W experience failures
The generation of rescue method can be more quick, while the collection of its information is also more convenient, but as long as the roadside assistance scheme
Can be generated when vehicle W meets with failure, in case unnecessary information alert is caused to the car owner and driver of vehicle W
Interference.In other words, the generation of the roadside assistance scheme will not be produced in the unnecessary time with the case of, and be only because being somebody's turn to do
Produced when vehicle W meets with failure and is required.Specifically, the trigger module 31 is set, so as to meet with event in vehicle W
The information calling module 32 and the information exchange module 33 are triggered during barrier, and then is generated the roadside assistance scheme.It is worth one
Carry when, the trigger module 31 can be manually opened by personnel, it is also possible to according to vehicle W meet with failure situation opened automatically
It is dynamic.The consciousness and judgement of the failure relatively light and occupant met with vehicle W are enough to make it actively open the triggering
During module 31, the trigger module 31 is manually opened, so that personnel can control it.When the event that vehicle W meets with
When barrier is more serious, personnel cannot be judged or be operated according to reason, the trigger module 31 is automatically started, so as to ensure
The timely generation of the roadside assistance scheme, and then ensure that roadside assistance is carried out in time.
Call what is processed by the reference information processing module 21 by the information calling module 32 that the trigger module 31 is triggered
The reference information is simultaneously transferred to the information exchange module 33 by the reference information, and then should by the information exchange module 33 generation
Roadside assistance scheme.If it is noted that the roadside assistance scheme encounters problems during processed and needs again
During generation roadside assistance scheme, the information calling module 32 can also call this that processed by the rescue information processing module 22 to rescue
Help information and the rescue information be transferred to the information exchange module 33, thus as regenerate roadside assistance scheme according to
According to.More specifically, the information calling module 32 calls the reference information by the reference information output module 2125.The information is adjusted
The rescue information is called by the rescue information output module 225 with module 32, as shown in Figure 4 B.
The information exchange module 33 interacts the information of vehicles, the fault message, the personal information and the information on services, with life
Into the roadside assistance scheme.It is noted that when roadside assistance scheme is regenerated, the information exchange module 33 is also comprehensive
The rescue information.As illustrated, the information exchange module 33 includes a failure inference module 331 and a schematic design making module 332.
The situation of the failure that the failure inference module 331 meets with according to the reference information to vehicle W is inferred, including personnel are received
Inferred to infringement, vehicle met with infringement is inferred etc..The vehicle number that can be for example recorded according to vegicle recorder
According to the speed before for example colliding infers the situation of damaged vehicle and the situation of injury to personnel.More specifically, the failure is inferred
The situation of the failure that module 331 meets with according to the information of vehicles, the fault message and the personal information to vehicle W is pushed away
It is disconnected.The failure inference module 331 is inferred that being transferred to the program forms module 332, to be formed module 332 as the program
Generate the foundation of the roadside assistance scheme.The program forms module 332 and is set, be used to generate the roadside assistance scheme.
The program forms module 332 includes a rescue mode selecting module 3321, a rescue service mechanism screening module
3322nd, module 3324 is estimated in a rescue distance recommending module 3323 and a rescue.The rescue mode selecting module 3321 is set,
Be used to select the human pilot of an at least rescue mode, such as vehicle W actively to drive to a vehicular rescue service organization,
For example a 4S shops carry out vehicle maintenance.The rescue service mechanism screening module 3322 is used for the suitable rescue service machine of screening
Structure.The rescue distance recommending module 3323 is set, be used to recommend rescue distance.The rescue is estimated module 3324 and is used for
Estimate vehicle W and its personnel, road are rescued to progress.Further, the rescue service mechanism screening module 3322 includes one
Medical institutions' screening module 33221, a vehicular rescue service organization screening module 33222, insurance institution's screening module 33223
With a traffic rescue service mechanism screening module 33224, it is respectively used to screen at least medical institutions, extremely for participating in rescue
Few a vehicular rescue service organization, at least an insurance institution and an at least traffic rescue service mechanism.
As shown in Fig. 1 of accompanying drawing, the rescue method processing module 40 includes a rescue method judge module 41, a rescue party
The rescue method sending module 43 of case receiver module 42 and.The rescue method judge module 41 is set, with to the roadside assistance
Scheme judged, judges whether it is reasonable, feasible.Through the roadside assistance side that the rescue method judge module 41 judges to pass through
Case simultaneously and then by the rescue method sending module 43 is sent by the rescue method receiver module 42.
Fig. 5 A and Fig. 5 B illustrate the roadside assistance service system of above-mentioned first preferred embodiment of the invention
The 1000 rescue information acquisition module 50.As illustrated, the rescue information acquisition module 50 includes that a rescue information tracks mould
Block 51 and rescue information input module 52, it is respectively used to gather the rescue information by way of tracking and being input into.This is rescued
Help information tracking module 51 to be acquired the rescue information by way of tracking, with high efficiency and ensure that this is rescued
Help true, the accuracy of information.The mode that the rescue information input module 52 is used by input gathers the rescue information, example
Staff such as corresponding medical institutions is input into.Above-mentioned tracking collection has complementarity to the mode of mode and input collection, from
And ensure the comprehensive, accurate, true, effective of the rescue information.
The rescue information tracking module 51 includes that an aid request processing progress tracking module 511, rescues progress chasing
Module 512.The aid request processing progress tracking module 511 is set, be used for track the roadside assistance scheme sent
Afterwards, the situation that the roadside assistance scheme is passed, so as to facilitate it to be known.On the one hand related personnel, mechanism is made fully to enjoy
Right to know；On the other hand, next step is facilitated to determine to be made.The aid request processing progress tracking module 511 includes a request
The request of transmission situation tracking module 5111, is received the rescue service actuator travel tracking module of situation tracking module 5112 and
5113.After the roadside assistance scheme is sent, request transmission situation 5111 pairs of transmission of the roadside assistance scheme of tracking module
Situation is tracked.After the roadside assistance scheme is sent to corresponding rescue service mechanism, the request is received situation tracking mould
The corresponding rescue service mechanism of block 5112 pairs is tracked by the roadside assistance scheme to receiving situation.When the rescue service mechanism
Receive aid request and to the position of fault carry out rescue service when, 5113 pairs of rescues of rescue service actuator travel tracking module
The stroke of service organization is tracked.
The rescue progress chasing module 512 includes personnel relief tracking module 5121, a vehicle maintenance tracking module
5122nd, traffic faults treatment tracking module 5123 and insurance tracking module 5124, it is respectively used to in rescue operations
The processed situation of situation that situation that personnel are succoured, vehicle are repaired, traffic faults and the processed situation of insurance are carried out
Tracking.Further, the insurance tracking module 5124 includes a car insurance tracking module 51241 and personnel insurance tracking module
51242, it is respectively used to the situation processed to the insurance of vehicle and personnel and is tracked.
Fig. 6 illustrates being somebody's turn to do for the roadside assistance service system 1000 of above-mentioned first preferred embodiment of the invention
Terminal 60.As illustrated, the terminal 60 includes a signal receiving module 61, a signal conversion module 62, a mux --out signal exhibits module
63 and an operational module 64.The signal receiving module 61 be used to receive the reference information acquisition module 10, rescue method life
Into the transmission of module 30, the rescue method processing module 40 and the rescue information acquisition module 50 information and by these information transmissions
To the signal conversion module 62.Information after being converted through the signal conversion module 62 is opened up advantageously by the mux --out signal exhibits module 63
Show, so that convenient known.The operational module 64 is set, so that convenient control the reference information to adopt by operating the terminal 60
Collection module 10 and the rescue information acquisition module 50.That is, the reference information and the rescue information can be by the terminals
60 are collected.Further, the reference information and the rescue information can be transfused to by 60 pairs of operational modules 64 of the terminal.
It is noted that different terminals 60 can realize the transmission of information and share.It is arranged at different vehicle
Different car machines by connected modes such as Li-Fi to that can be attached row information transmission of going forward side by side between the terminal 60, so as to work as event
When barrier vehicle directly cannot send aid request by network to the rescue service platform 70 or rescue service mechanism, it can be with
The request that aid request is transmitted first is sent by transmitting the modes such as the roadside assistance scheme to neighbouring vehicle, until aid request
Send to the rescue service platform 70 or corresponding rescue service mechanism.It is noted that meeting with vehicle and the personnel of failure
Can also be sought help to the passing vehicle in periphery and personnel by the terminal 60.When many, when failure occurs, gold relief
Time is very of short duration, when there is catastrophe failure in some places apart from rescue service mechanism farther out, the road with rescue ability
The relief of people is tended to greatly improve relief efficiency and improves success in salvage, greatly the safety of life and property of protection people.Should
Roadside assistance service system can also provide reward to providing relief to vehicle and personnel, to encourage to help each other, there is provided rescue
Efficiency and effect, saving are rescued cost and ensure safety of life and property.
One road rescue service method is further provided for first preferred embodiment according to the present invention.Fig. 7 of accompanying drawing
The roadside assistance method of servicing is illustrated, it is comprised the following steps：
101：A series of reference informations are gathered, as the foundation of road rescue method generation；
102：The reference information is processed, so as to ensure the standard of the reference information as the roadside assistance schemes generation foundation
Really, effectively, comprehensively and ensure that it is obtained in time by a rescue method generation module；
103：Interactive reference information, to generate the roadside assistance scheme；With
104：Send the roadside assistance scheme.
According to the present invention to first preferred embodiment, the step 101 is comprised the following steps：
1011：A series of first reference informations are transfused to；With
1012：A series of second reference informations are traced.
That is, the step 101 is manually input into and active tracing gathers the reference information to mode.
The step 102 is comprised the following steps：
1021：Screen the reference information；
1022：Store the reference information；With
1023：Update the reference information.
The step 1021 pair reference information is screened, so as to prevent error message, deceptive information to be transfused to.The step
1022 pairs are screened through the step 1021 reference information are stored, so as to facilitate the reference information to be adjusted in time when being required
With and objective condition cannot meet the reference information and influence the roadside assistance side by the situation of Real-time Collection when preventing failure from occurring
The generation of case.The step 1023 be used to be updated the reference information, in case causing because information is not updated in a timely manner
It is unreal to information, so as to ensure the reasonability of the roadside assistance scheme of generation.
The step 103 is further comprising the steps：
1031：Recognize a road service system；
1032：A series of interactive reference information, to infer fault state；
1033：The interaction reference information simultaneously refers to the fault state, so as to generate the roadside assistance scheme.
It is noted that the step 1031 is to generate the roadside assistance scheme to premise.For recognizing the road service system
Mode can be automatic identification, or be identified by the operation of people.
As illustrated, the roadside assistance method of servicing is further comprising the steps：
105：Gather a series of rescue informations that the roadside assistance scheme is performed.The step 105 further includes following
Step：
1051：Track a series of aid request processing progress information；
1052：Track a series of rescue progress msgs；With
1053：It is input into a series of rescue informations.
It should be understood by those skilled in the art that the embodiments of the invention shown in foregoing description and accompanying drawing are only used as citing
And it is not intended to limit the present invention.The purpose of the present invention completely and is effectively realized.Function of the invention and structural principle exist
Show in embodiment and illustrate, under without departing from the principle, embodiments of the present invention can have any deformation or modification.
Claims (20)
1. a road rescue service system, wherein when an at least vehicle meets with an at least road service system, it is used for for the car
Provide series of road rescue service, it is characterised in that including：
An at least reference information acquisition module, it be used to gather a series of reference informations；With
An at least rescue method generation module, wherein when the vehicle meets with the road service system, the rescue method generation module
An at least road rescue method is generated according to the reference information.
2. roadside assistance service system according to claim 1, it further includes an at least rescue information acquisition module,
Wherein described rescue information acquisition module be used to gather a series of rescue informations.
3. roadside assistance service system according to claim 2, wherein the reference information acquisition module includes at least
Information of vehicles tracking module, at least a fault message tracking module and at least a personnel information tracking module, wherein the vehicle
Information tracking module be used for track the vehicle a series of information of vehicles, wherein the fault message tracking module be used for
A series of fault messages of the track road service system, wherein the personnel information tracking module be used to tracking the vehicle meets with should
A series of personal informations of the related personnel of failure.
4. roadside assistance service system according to claim 3, wherein the reference information acquisition module is further included
An at least information on services tracking module, it is used for a series of clothes that tracking can provide roadside assistance service for the road service system
Business information.
5. roadside assistance service system according to claim 4, wherein the rescue method generation module is according to the vehicle
Information, the fault message, the personal information and the information on services generate the roadside assistance scheme.
6. roadside assistance service system according to claim 5, wherein the information on services tracking module includes at least
Medical service information tracking module and at least a vehicular rescue information on services tracking module, wherein the Medical service information is tracked
Module is used for a series of Medical service informations that tracking can provide roadside assistance service for the road service system, wherein the car
It can be that the road service system provide a series of vehicles that roadside assistance is serviced that rescue service information tracking module is used for tracking
Rescue service information.
7. roadside assistance service system according to claim 6, wherein the rescue method generation module includes at least
Information calling module and at least an information exchange module, wherein described information calling module be used to call the information of vehicles, be somebody's turn to do
Fault message, the personal information and the information on services, the wherein interaction of described information interactive module are adjusted by described information calling module
The information of vehicles, the fault message, the personal information and the information on services, to generate the roadside assistance scheme.
8. roadside assistance service system according to claim 7, wherein the information on services tracking module is further included
An at least insurance service information tracking module and at least a transportation service information tracking module, wherein the insurance service information with
Track module is used for a series of insurance information on services that tracking can provide roadside assistance service for the road service system, wherein described
Transportation service information tracking module is used for a series of traffic clothes that tracking can provide roadside assistance service for the road service system
Business information.
9. roadside assistance service system according to claim 8, wherein described information interactive module include an at least failure
Inference module and at least one party's case form module, wherein the failure inference module is used for according to the information of vehicles, the failure
Information and the personal information infer the situation of the road service system that the vehicle meets with, wherein the schematic design making module is according to
The situation and the information of vehicles, the fault message, the personal information and the clothes of the road service system that failure inference module is inferred
Business information forms the roadside assistance scheme.
10. roadside assistance service system according to claim 9, wherein the schematic design making module includes at least one rescue
Module is estimated in service organization's screening module and at least one rescue, wherein rescue service mechanism screening module be used to screen energy
Enough at least rescue service mechanisms that rescue is provided the road service system, wherein the rescue estimates module to being taken according to the rescue
Business scheme is rescued the rescue effect to be reached and is estimated.
11. roadside assistance service systems according to claim 10, wherein rescue service mechanism screening module includes
At least medical institutions' screening module, at least a vehicular rescue service organization screening module, at least insurance institution's screening module
An at least traffic rescue service mechanism screening module, wherein medical institutions' screening module be used for screening can be to the road
Road failure provides an at least medical institutions of rescue, wherein vehicular rescue service organization screening module be used for screening can
An at least vehicular rescue service organization of rescue is provided the road service system, wherein insurance institution's screening module is used for sieve
Choosing can provide the road service system an at least insurance institution of rescue, wherein the traffic rescue service mechanism screening module quilt
An at least traffic rescue service mechanism of rescue can be provided the road service system for screening.
12. roadside assistance service systems according to claim 11, wherein the schematic design making module further include to
A few rescue mode selecting module and at least one rescue distance recommending module, wherein the rescue mode selecting module is used for choosing
The mode that rescue is provided the road service system is selected, wherein the rescue distance recommending module is used for the road for recommending to implement rescue
Journey.
13. roadside assistance service systems according to claim 12, wherein the rescue method generation module is further wrapped
An at least trigger module is included, wherein the trigger module is used for triggering described information calling module and described information interaction mould
Block.
14. roadside assistance service systems according to claim 13, wherein the reference information acquisition module is further wrapped
A reference information input module is included, its mode for being used by being transfused to gathers the reference information.
15. roadside assistance service systems according to claim 14, it further includes an at least message processing module, its
Described in message processing module be used to process the reference information and the rescue information.
16. roadside assistance service systems according to claim 15, it further includes that an at least rescue method processes mould
Block, it be used to process the rescue method and sends to the rescue service mechanism roadside assistance scheme.
17. roadside assistance service systems according to claim 16, wherein the rescue information acquisition module is included at least
One rescue information tracking module and at least a rescue information input module, wherein the rescue information tracking module is used for tracking
The rescue information, wherein the mode that the rescue information input module is used by being transfused to gathers the rescue information.
18. roadside assistance service systems according to claim 17, wherein the rescue information tracking module is included at least
One aid request processing progress tracking module and at least one rescue progress chasing module, wherein the aid request processing progress with
Track module be used to track the situation that the roadside assistance scheme is passed, wherein the rescue progress chasing module is used for tracking
The road service system receives the situation of rescue.
The 19. roadside assistance service system according to any one in claim 2~18, it further includes at least one eventually
End, wherein the terminal can be used shows the reference information, the rescue information and the roadside assistance scheme.
20. roadside assistance service systems according to claim 19, wherein the terminal includes that an at least signal receives mould
Block, at least a signal conversion module and at least a mux --out signal exhibits module, wherein the signal receiving module be used to receive described
Reference information acquisition module, the rescue method generation module and the rescue information acquisition module transmission information and by these
Information transmission is to the signal conversion module, wherein the information after being converted through the signal conversion module is advantageously by the signal
Display module is demonstrated.
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Application publication date: 20170707 |