Disclosure of Invention
In view of this, the present application aims to provide a method and a platform for supervising network vehicle service to ensure safety of passengers, so as to solve the technical problems that in the prior art, internet car appointment, designated driving and the like are lack of supervision, potential safety hazards exist in the service process of network vehicles, and safe traveling of passengers is not facilitated.
In one aspect of the present application, a method for supervising passenger safety in network vehicle service is provided, which includes:
receiving a starting point and a terminal point input by a target passenger, and generating a corresponding riding route;
acquiring a contact way of the emergency contact person input or prestored by the target passenger;
acquiring position information of the target passenger and/or a vehicle taken by the target passenger in real time, and judging whether the vehicle taken by the target passenger is abnormal or not according to the position information and/or the taking route;
when the vehicle taken by the target passenger is abnormal, remotely opening a terminal device in the vehicle taken by the target passenger to acquire video information and audio information in the vehicle so as to confirm the abnormality;
and when determining that the vehicle taken by the target passenger is abnormal, sending the position information to an emergency contact corresponding to the contact way and giving an alarm.
In some embodiments, before the receiving the input of the target passenger at the starting point and the ending point and generating the corresponding riding route, the method further comprises:
and acquiring the registration information of the network vehicle service provider and acquiring the authority of the video function and the audio function of the terminal equipment of the network vehicle service provider.
In some embodiments, further comprising:
and testing the video function and the audio function of the terminal equipment regularly to detect whether the video function and the audio function of the terminal equipment are abnormal or not.
In some embodiments, further comprising:
and when the video function and the audio function of the terminal equipment are abnormal, sending notification information to the network vehicle service provider to remind the network vehicle service provider to check the abnormality of the video function and the audio function of the terminal equipment.
In some embodiments, further comprising:
and temporarily canceling the registration information of the network vehicle service person before the abnormity of the video function and the audio function of the terminal equipment is eliminated.
In some embodiments, the determining whether the vehicle taken by the target passenger has an abnormality includes:
judging whether the current position of the target passenger deviates from the riding route, and determining that the vehicle taken by the target passenger is abnormal when the current position of the target passenger deviates from the riding route.
In some embodiments, the determining whether the vehicle taken by the target passenger has an abnormality includes:
judging whether the position of the vehicle taken by the target passenger changes within a preset time period, and determining that the vehicle taken by the target passenger is abnormal when the position of the vehicle taken by the target passenger does not change within the preset time period.
In some embodiments, the determining whether the vehicle taken by the target passenger has an abnormality includes: judging whether position separation occurs before the position information of the target passenger and the position information of the vehicle taken by the target passenger reach the terminal, and determining that the vehicle taken by the target passenger has abnormality when the position separation occurs.
In some embodiments, the determining whether the vehicle taken by the target passenger has an abnormality includes: judging whether the position information of the target passenger and/or the position information of the vehicle taken by the target passenger is lost or not, and determining that the vehicle taken by the target passenger is abnormal when the position information of the target passenger and/or the position information of the vehicle taken by the target passenger is lost.
In another aspect of the present application, a network vehicle service supervision platform for guaranteeing the safety of passengers is provided, which includes:
the riding route generating module is used for receiving a starting point and a terminal point input by a target passenger and generating a corresponding riding route;
the contact information acquisition module is used for acquiring the contact information of the emergency contact person input or pre-stored by the target passenger;
the abnormity judgment module is used for acquiring the position information of the target passenger and/or the vehicle taken by the target passenger in real time and judging whether the vehicle taken by the target passenger is abnormal or not according to the position information and/or the taking route;
the abnormity confirming module is used for remotely opening terminal equipment in the vehicle taken by the target passenger to acquire video information and audio information in the vehicle so as to confirm the abnormity when the vehicle taken by the target passenger is abnormal;
and the abnormal information sending module is used for sending the position information to an emergency contact corresponding to the contact way and giving an alarm when the abnormal condition of the vehicle taken by the target passenger is determined.
In some embodiments, further comprising:
and the authority acquisition module is used for acquiring the registration information of the network vehicle service provider and acquiring the authority of the video function and the audio function of the terminal equipment of the network vehicle service provider.
In some embodiments, further comprising:
the testing module is used for testing the video function and the audio function of the terminal equipment regularly so as to detect whether the video function and the audio function of the terminal equipment are abnormal or not.
According to the method and the platform for supervising the network vehicle service for guaranteeing the safety of the passenger, whether the passenger takes the vehicle abnormally is judged by automatically monitoring the position information of the passenger and/or the position information of the passenger taking the vehicle, and when the passenger takes the vehicle abnormally, the terminal device in the vehicle is remotely opened by the platform to acquire video information and audio information in the vehicle, whether safety risks exist is verified, and the emergency contact of the passenger is timely notified and alarmed when the risks exist, so that the personal safety of the passenger in the riding process is ensured, and the safety of the passenger is facilitated.
Detailed Description
The present application will be described in further detail with reference to the following drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the relevant invention and not restrictive of the invention. It should be noted that, for convenience of description, only the portions related to the related invention are shown in the drawings.
It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict. The present application will be described in detail below with reference to the embodiments with reference to the attached drawings.
Fig. 1 is a flowchart of a network vehicle service supervision method for guaranteeing passenger safety according to an embodiment of the present application. As can be seen from the figure, the method for supervising network vehicle service for guaranteeing passenger safety provided by the embodiment includes the following steps:
s101: and receiving a starting point and a terminal point input by the target passenger, and generating a corresponding riding route.
With the development of internet technology, the technology of network car booking is more and more mature, passengers can use car booking software in a smart phone to realize network car booking, for example, application software (APP) of network car booking can be installed in the smart phone, or network car booking can be realized through embedded programs in WeChat or Payment treasures, when passengers perform network car booking, a starting point and an end point of car booking are generally required to be input in a car booking interface of the car booking software in the smart phone, the starting point is the current position of the target passenger, and the end point is the destination of the passenger for the trip, so that the car booking software plans the trip route of the passengers, generates a corresponding car taking route, searches for a network vehicle driver near the starting point at the same time, and pushes the position information of the passenger to the network vehicle driver near the starting point, after the network vehicle driver receives the order, the temporary corresponding relation between the order receiving driver and the target passenger is established, and meanwhile, the generated corresponding riding route is displayed in the smart phone of the target passenger and the mobile terminal of the order receiving driver. The process of reserving the designated driver service by using the network is similar to the process, and the detailed description is omitted in the embodiment.
S102: and acquiring the contact information of the emergency contact person input by the target passenger.
After the target passenger inputs the starting point and the ending point, the user can be prompted to input an emergency contact and a contact way of the emergency contact so as to inform the emergency contact in case of an emergency. Alternatively, the target passenger may also input the contact information of the emergency contact in advance for storage, without inputting the emergency contact every time of service.
S103: and acquiring the position information of the target passenger and/or the vehicle taken by the target passenger in real time, and judging whether the vehicle taken by the target passenger is abnormal or not according to the position information and/or the taking route.
After the driver of the network vehicle receives the order, in the whole process that the target passenger enjoys the network vehicle service, the passenger and/or the vehicle taken by the target passenger can be positioned based on the smart phone of the target passenger or the terminal device of the order receiving driver, so that the position information of the target passenger and/or the position information of the vehicle taken by the target passenger can be obtained in real time, and the position information and/or the taking route generated in the step S101 can be used for judging whether the vehicle taken by the target passenger is abnormal or not. The terminal equipment of the order-receiving driver can be a smart phone of the driver, and also can be a special terminal which is specially equipped for a network car booking driver or a designated driver and has the functions of positioning and audio and video acquisition.
Specifically, the determining whether the vehicle taken by the target passenger is abnormal includes any one of the following situations:
(1) judging whether the current position of the target passenger deviates from the riding route, and determining that the vehicle taken by the target passenger is abnormal when the current position of the target passenger deviates from the riding route. Specifically, considering that the actual driving route and the predicted driving route do not completely coincide with each other even during normal driving, a deviation distance threshold and a deviation time threshold may be set, and when the current position of the target passenger deviates from the driving route by a distance greater than a distance threshold (for example, 5 km) and a deviation time greater than a deviation time threshold (for example, 5 minutes), it is determined that the current position of the target passenger deviates from the driving route, and the vehicle driven by the target passenger has an abnormality. Since in the case of crime related to network vehicle service, the criminal often carries the passenger to other places (such as a remote place, a hidden place familiar to the criminal) outside the driving route to implement illegal behaviors, the monitoring is a basic monitoring measure for guaranteeing the safety of the passenger.
(2) Judging whether the position of the vehicle taken by the target passenger changes within a preset time period, and determining that the vehicle taken by the target passenger is abnormal when the position of the vehicle taken by the target passenger does not change within the preset time period. The judgment is mainly used for monitoring abnormal parking behaviors in the network vehicle service process, so that criminals are prevented from parking and carrying out illegal behaviors when the criminals drive to places beneficial to crimes according to the predicted driving routes. The preset time period can be set according to the real-time position, road condition and riding time of the riding vehicle of the target passenger. For example, the preset time period is set to be longer if the real-time position of the vehicle taken by the target passenger is in a busy city area, and the preset time period is set to be shorter if the real-time position of the vehicle taken by the target passenger is in a remote area with few people. The preset time period is set to be shorter if the road condition near the real-time position of the vehicle taken by the target passenger is smooth, and is set to be longer if the road condition is congested. The preset time period is set to be longer in the daytime, and is set to be shorter in the nighttime, particularly in the late-night time.
(3) Judging whether position separation occurs before the position information of the target passenger and the position information of the vehicle taken by the target passenger reach the terminal, and determining that the vehicle taken by the target passenger has abnormality when the position separation occurs. The judgment is mainly carried out aiming at the situation that the smart phone of the target passenger is abandoned, the target passenger is abandoned halfway in the network vehicle service process (for example, the case that drunken users are abandoned at the roadside by the generation drivers and the vehicles of the users are stolen occurs in the generation driving service), and even the target passenger is hijacked to other vehicles.
(4) It may be determined whether the position information of the target passenger and/or the position information of the vehicle in which the target passenger rides is lost, and it may be determined that there is an abnormality in the vehicle in which the target passenger rides when the position information of the target passenger and/or the position information of the vehicle in which the target passenger rides is lost. This monitoring is mainly to prevent criminals from turning off the user's handset or handset positioning function and turning off their terminal or their positioning function to evade supervision.
S104: when the vehicle taken by the target passenger is abnormal, remotely opening a terminal device in the vehicle taken by the target passenger to acquire video information and audio information in the vehicle so as to confirm the abnormality.
In this embodiment, when an abnormality is found in a vehicle in which a target passenger takes, the terminal device in the vehicle in which the target passenger takes may be automatically turned on to obtain video information and audio information in the vehicle, and meanwhile, a security officer of the network vehicle service platform is prompted to confirm the abnormality. The security officer can remotely monitor and monitor the interior of the abnormal vehicle in the background through the terminal equipment, and analyze whether fighting, holding, calling for help or even crime is being implemented in the vehicle through sound and pictures, so that the security officer can find out behaviors threatening the safety of passengers at the first time. The security officer can also perform video call with the passenger through the terminal device to determine whether the abnormality is caused by a normal reason, such as traffic jam, or the target passenger temporarily requires to change the driving route, or requires to stop temporarily, etc. Of course, the security personnel may be notified, and the security personnel manually and remotely open the terminal device in the vehicle on which the target passenger is riding to acquire the video information and the audio information in the vehicle, so as to confirm the abnormality. And if the security officer cannot acquire the video information and the audio information in the vehicle through the terminal equipment, the security officer directly judges the abnormality.
S105: and when determining that the vehicle taken by the target passenger is abnormal, sending the position information to an emergency contact corresponding to the contact way and giving an alarm.
In this embodiment, when the security officer determines that the vehicle taken by the target passenger is abnormal, the security officer may send the position information to an emergency contact person corresponding to the contact manner and give an alarm, and simultaneously establishes a voice connection with the driver taken by the target passenger to stabilize the emotion of the target passenger or the driver, so as to timely handle the abnormality, thereby ensuring personal safety of the passenger in the taking process to a certain extent, and reducing injury by discouraging criminal behaviors and the like.
According to the network vehicle service supervision method for guaranteeing the safety of the passenger, whether the passenger takes the vehicle abnormally is judged by monitoring the position information of the passenger, when the passenger takes the vehicle abnormally, the terminal device in the vehicle is opened to acquire the video information and the audio information in the vehicle, the emergency contact of the passenger is informed in time and an alarm is given, so that the personal safety of the passenger in the taking process is guaranteed, and the safety of the passenger is facilitated.
Fig. 2 is a flowchart of a network vehicle service supervision method for ensuring passenger safety according to a second embodiment of the present application. As an embodiment of the present application, the network vehicle service supervision method for guaranteeing passenger safety in the embodiment includes the following steps:
s201: and acquiring the registration information of the network vehicle service provider and the authority of the video function and the audio function of the terminal equipment.
When a driver with network vehicle service registers as a network driver on a network vehicle service registration platform, firstly, registration information of the driver is obtained, wherein the registration information can comprise driving license information, identity card information, mobile phone number information and the like of the driver, and meanwhile, the authority of a video function and an audio function of terminal equipment which is held by the driver and used for receiving orders is obtained. Under a normal condition, a network vehicle or a designated driver can hold a smart phone as order grabbing equipment, so that the authority of the video function and the audio function of the smart phone can be acquired, and a camera and a loudspeaker of the smart phone can be remotely turned on to acquire the conditions in the vehicle when abnormal conditions occur. Specifically, the driver of the network vehicle may be required to download and install drivers for remotely controlling the camera and the speaker in the smartphone as the order grabbing device. It is also possible to configure a dedicated terminal for the network appointment or the driver, which by default authorizes the authorization.
S202: and testing the video function and the audio function of the terminal equipment regularly to detect whether the video function and the audio function of the terminal equipment are abnormal or not.
And after the registration is successful, regularly testing the video function and the audio function of the terminal equipment, namely, testing the functions of the smart phone which is used as the order grabbing equipment and corresponds to the network vehicle, and judging whether the video function and the audio function of the terminal equipment are abnormal or not. For example, the test may be performed every time a registered driver begins an on duty call, or every 24 hours. Meanwhile, whether the network vehicle and the driver are the network vehicle and the driver corresponding to the registration information can be judged regularly.
S203: and when the video function and the audio function of the terminal equipment are abnormal, sending notification information to the network vehicle service provider to remind a service provider to check the abnormality of the video function and the audio function of the terminal equipment.
S204: before the abnormity of the video function and the audio function of the terminal equipment is eliminated, the registration information of the network vehicle service person is temporarily cancelled, namely, the network vehicle service person is temporarily stopped to carry out order grabbing, so that the condition that the information in the vehicle cannot be remotely acquired when the abnormity occurs is avoided. The registration information of the network vehicle attendant can be restored after the abnormality of the video function and the audio function of the terminal device is eliminated.
The network vehicle service supervision method for guaranteeing the safety of the passengers can ensure that the video function and the audio function of the terminal equipment work normally in the network vehicle service process, and can acquire the information condition in the network service vehicle in time when abnormality occurs, thereby ensuring the personal safety of the passengers in the riding process to a certain extent.
Fig. 3 is a schematic structural diagram of a network vehicle service supervision platform for guaranteeing passenger safety according to a third embodiment of the present application. As can be seen from the figure, the network vehicle service supervision platform for guaranteeing the safety of passengers of the embodiment includes:
the taking route generating module 301 is configured to receive a starting point and a terminal point input by a target passenger, and generate a corresponding taking route.
A contact information obtaining module 302, configured to obtain a contact information of the emergency contact person input or pre-stored by the target passenger.
And the abnormity judgment module 303 is configured to obtain position information of the target passenger and/or the vehicle taken by the target passenger in real time, and judge whether the vehicle taken by the target passenger is abnormal according to the position information and/or the taking route.
And the abnormity confirmation module 304 is used for remotely opening a terminal device in the vehicle taken by the target passenger to acquire video information and audio information in the vehicle so as to confirm the abnormity when the abnormity exists in the vehicle taken by the target passenger.
And the abnormal information sending module 305 is configured to send the location information to an emergency contact corresponding to the contact information and alarm when it is determined that the vehicle taken by the target passenger is abnormal.
The present embodiment can achieve similar technical effects as the above embodiments, and will not be described herein again.
As an optional implementation manner of the foregoing embodiment, in the foregoing embodiment, the method may further include: and the authority acquisition module is used for acquiring the registration information of the network vehicle service provider and the authority of the video function and the audio function of the terminal equipment of the network vehicle service provider. In addition, the system can further comprise a testing module, which is used for testing the video function and the audio function of the terminal device periodically so as to detect whether the video function and the audio function of the terminal device are abnormal.
The above description is only a preferred embodiment of the application and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the invention herein disclosed is not limited to the particular combination of features described above, but also encompasses other arrangements formed by any combination of the above features or their equivalents without departing from the spirit of the invention. For example, the above features may be replaced with (but not limited to) features having similar functions disclosed in the present application.