CN111756730B

CN111756730B - Converged communication scheduling system supporting routing inspection and implementation method thereof

Info

Publication number: CN111756730B
Application number: CN202010582599.XA
Authority: CN
Inventors: 张建军
Original assignee: Zhejiang Hualuo Communication Equipment Co ltd
Current assignee: Zhejiang Hualuo Communication Equipment Co ltd
Priority date: 2020-06-23
Filing date: 2020-06-23
Publication date: 2021-05-11
Anticipated expiration: 2040-06-23
Also published as: CN111756730A

Abstract

The invention discloses a fusion communication scheduling system supporting routing inspection and an implementation method thereof, wherein the fusion communication scheduling system comprises a scheduling desk and terminal equipment, wherein the terminal equipment comprises a telephone set arranged on a scheduling site, a mobile phone carried by a worker and a camera device; the dispatching desk comprises a call module and a notification module, wherein the call module comprises an active call module and a passive call module; the active call module is used for calling one or more equipment codes simultaneously; the active pushing module also comprises an active pushing module, an alarm module and a forced insertion module; the passive call module is used for receiving incoming calls of one or more terminal devices; the passive communication module comprises a call transfer module and an on-duty telephone setting module; the terminal equipment comprises a polling module used for selecting and/or shooting pictures according to the needs of workers, receiving character input related to the pictures, and uploading the pictures and the characters to the scheduling server. The invention can realize a universal, comprehensive-function and low-cost system-based integrated communication scheduling system supporting routing inspection.

Description

Converged communication scheduling system supporting routing inspection and implementation method thereof

Technical Field

The invention relates to the technical field of converged communication scheduling, in particular to a converged communication scheduling system supporting routing inspection and an implementation method thereof.

Background

With the rapid development of broadband access and the increasing maturity of next-generation network technologies, user communication needs are developing from a communication mode mainly based on voice to a direction of merging multiple communication modes such as instant messages, voice, video, conferences, collaboration and the like. The converged communication system realizes service convergence, network convergence and equipment convergence, integrates data, voice and video communication on the same network platform, provides rich function support and service customization, and is compatible with the traditional communication network, thereby realizing numerous application services such as voice scheduling, video conference, data conference, instant communication and the like, really combining communication with office software and service flow tightly and realizing high-efficiency command scheduling capability.

The converged communication scheduling system is based on an IP network, realizes the convergence of wired and wireless networks and the convergence of voice and video by seamlessly converging various communication networks such as an IP, a digital cluster and a fixed telephone system through a converged platform, maximizes the range of command scheduling, ensures smooth communication in a complex environment in various modes and meets the demand of command scheduling.

The invention patent application with publication number CN 110110971A discloses a social fire protection force management scheduling system, which comprises a background system and a terminal system which are connected through signals; the background system comprises a communication subsystem, a command scheduling subsystem, a socialized fire fighting force management subsystem, a fire fighting daily service management subsystem, an intercom subsystem and a service support subsystem; the terminal system comprises at least one of a PC terminal, an interphone, a management and dispatching desk subsystem, a duty desk subsystem and a mobile terminal app subsystem.

In addition, for the fields of coal mines, iron mines, petrifaction, maritime affairs and the like, a converged communication scheduling system can also be pertinently introduced in order to acquire the safety of the site in time. However, the existing converged communication scheduling system is individually customized for each field, and the implementation cost is high. And the video fusion in the existing fusion communication scheduling system can not be effectively linked with other functions, and the function is single. For a dispatching desk, visual communication can be realized only by means of an additional IP visual machine, and the cost of hardware is large. In the existing converged communication system, a worker usually needs to dial a dispatching desk to report the condition of a working place, but cannot record the condition of the working place at any time and any place, so how to provide a universal converged communication dispatching system supporting routing inspection, which has comprehensive functions and small system cost aiming at the defects of the prior art, is a problem to be solved urgently in the field.

Disclosure of Invention

The invention aims to provide a converged communication scheduling system supporting routing inspection and an implementation method thereof aiming at the defects of the prior art. The invention can realize a universal, comprehensive-function and low-cost system-based integrated communication scheduling system supporting routing inspection.

In order to achieve the purpose, the invention adopts the following technical scheme:

a converged communication dispatching system supporting routing inspection comprises a dispatching desk and terminal equipment, wherein the terminal equipment comprises a telephone set arranged on a dispatching site, a mobile phone carried by a worker, a single soldier, a camera and other devices;

the dispatching desk comprises a call module and a notification module, wherein the call module comprises an active call module and a passive call module;

the active call module is used for calling one or more equipment codes simultaneously;

the active pushing module also comprises an active pushing module, an alarm module and a forced insertion module;

the active push module is used for pushing the alarm information to the terminal equipment for automatic playing when the call is not answered within a period of time;

the alarm module includes:

the training module is used for training and generating an alarm scene recognition model based on the convolutional neural network and the alarm sample data;

the identification module is used for identifying the current alarm scene based on the alarm scene identification model;

the alarm information generation module is used for generating alarm information based on the identified alarm scene;

the voice alarm module is used for converting the alarm information into language alarm information;

the forced insertion module is used for forcibly inserting the current call;

the passive call module is used for receiving incoming calls of one or more terminal devices at the same time;

the passive communication module comprises a call transfer module and an on-duty telephone setting module;

the call transfer module is used for acquiring target terminal equipment and transferring the current call to the target terminal equipment;

the on-duty telephone setting module is used for setting an on-duty telephone and transferring the incoming call request of the dispatching desk to the terminal equipment corresponding to the set on-duty telephone;

the terminal equipment comprises an inspection module used for selecting and/or shooting pictures according to the needs of workers, receiving character input related to the pictures, and uploading the pictures and the characters to a scheduling server.

Furthermore, the dispatching desk also comprises a state switching module used for switching the dispatching desk into an active call mode or a passive call mode; when the dispatching desk is in an active call mode, call incoming access of the terminal equipment is suspended, when the dispatching desk is in a passive call mode, the call incoming access and the call of the terminal equipment can be normally carried out, and when the terminal equipment waits for call incoming access, incoming communication is preferentially received.

Furthermore, the dispatching desk also comprises a soft phone which is used for carrying out voice or video call between the dispatching desk and the terminal equipment.

Furthermore, the telephone set comprises a transmitter, a digital anti-noise processing unit, a call circuit, a telephone dialing circuit, a hook switch circuit, a port protection circuit, a ringing circuit, ports a and b, wherein the digital anti-noise processing unit comprises an input conditioning circuit, a digital signal processing circuit and an output conditioning circuit;

the input conditioning circuit is used for adjusting the input signal to a range suitable for the digital signal processing circuit to sample;

the digital signal processing circuit is used for sampling the signal output by the input conditioning circuit at a high speed, estimating a noise value through the adaptive filter and filtering the noise estimation value to generate a signal with a high signal-to-noise ratio;

and the output conditioning circuit is used for adjusting the signal output by the digital signal processing circuit to the signal amplitude required by the user.

Further, the digital signal processing circuit performs digital noise reduction based on an adaptive filter, and an output signal e (n) of the filter is:

where N is the order of the filter, W_i(n) is the impulse response coefficient of the ith filter, and x (n-i) is the input signal of the ith filter.

Furthermore, the call module also comprises a display module for displaying the video information collected by the terminal equipment; the equipment codes are simultaneously associated with a telephone set arranged on a dispatching site and a camera device in the same site, so that the linkage of the telephone set and the camera device is realized; the camera device can also be linked with the sensor device; when the sensor device sends the early warning information to the dispatching desk, the camera device associated with the sensor is obtained, and the camera device sends a call request to the dispatching desk to wait for the dispatching platform to answer.

Further, the notification module is a voice notification and is used for sending voice information to the terminal device; the method specifically comprises the following steps:

after the dispatcher inputs the recording file in the dispatching desk, the corresponding recording content is sent to the terminal equipment needing to be notified; and for the input text information, creating a text file for the text information, converting the text file into a voice file, and sending the converted voice file to the corresponding terminal equipment.

Further, the mobile phone further comprises:

and the conference room module is used for adding a plurality of working personnel to carry out teleconference.

Further, the camera device is wirelessly connected through the client front-end device.

The invention also provides a converged communication scheduling method supporting routing inspection, and based on the converged communication scheduling system, the active pushing of the scheduling station specifically comprises the following steps:

s21, selecting equipment code calling terminal equipment;

s22, judging whether the current call is answered, if yes, executing a step S23, and if not, executing a step S24;

s23, transmitting the alarm information to a terminal device worker;

s24, judging whether the time that the current call is not answered exceeds a certain threshold value, if not, continuously calling the terminal equipment, and if so, pushing the alarm information to the terminal equipment for automatic playing;

the generation of alarm information by the dispatching desk is specifically as follows:

s31, training and generating an alarm scene recognition model based on the convolutional neural network and the alarm sample data;

s32, recognizing the current alarm scene by the alarm scene recognition model;

s33, generating alarm information based on the identified alarm scene;

s34, converting the alarm information into language alarm information;

the switching of different states and the realization of the dispatching desk are specifically as follows:

s71, judging whether the call mode of the current dispatching desk is an active call mode or a passive call mode; if the call mode is the active call mode, go to step S72, and if the call mode is the passive call mode, go to step S73;

s72, blocking the incoming call of the terminal equipment, and waiting for the outgoing call of the dispatching desk;

and S73, judging whether the incoming call request is in a waiting queue, if so, answering the incoming call request, and if not, waiting for the outgoing call of the dispatching desk.

Compared with the prior art, the invention has the following advantages:

1. the invention learns the existing alarm scenes to identify the scene needing alarming in the new scene, and generates corresponding alarm information according to the identified alarm scene, thereby being suitable for the fusion communication systems of different scenes. The method avoids presetting different alarm information aiming at different scenes in different application fields, solves the problems of complexity in processing due to independent customization according to different converged communication systems, and also avoids the problems that the alarm cannot be triggered in time when the alarm is required and the emergency efficiency is low due to the fact that the preset alarm information is customized;

2. the dispatching desk can switch states as required, and the problem that when the dispatching desk continuously has terminal equipment in a waiting queue, the dispatching desk cannot call out the terminal equipment when the dispatching desk wants to call the terminal equipment;

3. the dispatching desk has the function of a soft phone, and voice or video communication is carried out through the soft phone, so that the problem that hardware processing cost is high due to the fact that a visual telephone needs to be additionally arranged on the dispatching desk is solved;

4. in the invention, the staff can carry out inspection through a portable mobile phone terminal and the like, so that the staff can record the condition of a workplace at any time and any place;

5. the telephone set has the characteristics of water resistance, dust prevention, explosion prevention and the like, also has the anti-noise characteristic, can adapt to complex workplaces, and can ensure the normal use of the telephone set even in the complex workplaces;

6. the invention sets the linkage of the camera device with the telephone and the mobile phone, and can also be effectively linked with the sensor, once the dispatcher checks the early warning information, the monitoring picture of the workplace can be synchronously acquired, and the quick emergency response is realized;

7. according to the invention, under the condition that a worker is absent and can not answer on time, the alarm information can be actively pushed, so that the corresponding emergency alarm is avoided being missed;

8. the invention can carry out call transfer between the terminal devices, and can carry out mutual communication under the condition that the serial numbers of the terminal devices are not known between the terminal devices;

9. the invention can transfer the call of the dispatching desk to the corresponding on-duty telephone when the dispatcher needs to leave the dispatching room temporarily, thereby avoiding the problems of missing the call of the terminal equipment and incapability of dispatching in time;

10. according to the invention, through voice notification, a user can hear the notification within a period of time, so that the problem that the notification is missed when the user cannot listen to the notification in real time is avoided;

11. according to the invention, the staff can start meetings through the mobile phone terminal, and communicate related work in time, so that the efficiency of fusion scheduling is improved.

Drawings

FIG. 1 is a schematic diagram of a converged communication scheduling system employing a layered architecture design;

FIG. 2 is a schematic diagram of a noise resistant telephone according to an embodiment;

FIG. 3 is a schematic diagram of a digital anti-noise processing unit in the anti-noise phone;

FIG. 4 is a schematic diagram of a digital signal processing circuit in the digital anti-noise processing unit;

FIG. 5 is a schematic diagram of a filter structure in a digital signal processing circuit;

FIG. 6 is a schematic view of a dispatch table interface for voice and video linkage;

FIG. 7 is a schematic view of a dispatcher station operating interface after a softphone is turned on;

FIG. 8 is a schematic view of a routing inspection function interface;

fig. 9 is a diagram of a conference room functionality interface.

Detailed Description

The embodiments of the present invention are described below with reference to specific embodiments, and other advantages and effects of the present invention will be easily understood by those skilled in the art from the disclosure of the present specification. The invention is capable of other and different embodiments and of being practiced or of being carried out in various ways, and its several details are capable of modification in various respects, all without departing from the spirit and scope of the present invention. It is to be noted that the features in the following embodiments and examples may be combined with each other without conflict.

It should be noted that the drawings provided in the following embodiments are only for illustrating the basic idea of the present invention, and the components related to the present invention are only shown in the drawings rather than drawn according to the number, shape and size of the components in actual implementation, and the type, quantity and proportion of the components in actual implementation may be changed freely, and the layout of the components may be more complicated.

The invention is further described with reference to the following drawings and specific examples, which are not intended to be limiting.

Example one

As shown in fig. 1, the converged communication scheduling system adopts a layered architecture design, and the whole system architecture is divided into three layers, namely, a core soft switch layer, a scheduling layer and an application layer from bottom to top.

The core soft exchange layer comprises a soft exchange core system and is mainly responsible for the access, the exchange and the like of various terminals and provides the call control and the connection control functions of services with real-time requirements;

the scheduling layer comprises a CTI middleware, an API interface, a scheduling control interface and the like, and is mainly responsible for media processing, recording and the like to complete a media control function. The system provides standard data management (for data addition, deletion, modification and search) interfaces and real-time event notification for the outside.

The application layer comprises a scheduling interface, a third-party platform, a large fusion platform and the like and is mainly responsible for realizing various scheduling functions and data configuration management functions.

The embodiment provides a converged communication scheduling system supporting routing inspection, which includes: dispatch station and terminal equipment. The dispatching desk is in communication connection with the terminal equipment. Specifically, the dispatching desk may be connected to a convergence communication server, the convergence communication server is connected to each terminal device through a switch, and the convergence communication server is a server that converts audio and video to each other based on an SIP protocol, and manages all the terminal devices and notification information through the dispatching desk.

Specifically, the dispatching desk is arranged in a command dispatching center and used for dispatching field construction or production information of coal mines, iron ores and the like. The terminal equipment comprises a telephone set arranged on a dispatching site, a mobile phone carried by a worker, an individual soldier, a camera device and the like.

Due to the complex construction site conditions of coal mines, iron mines and the like, the telephone set arranged on the dispatching site has the characteristics of water resistance, dust prevention, explosion prevention and the like. The whole machine shell is made of a composite new material, the whole die is formed, the design is simple and elegant, and the wall thickness of 10MM is firm and thick, so that the heavy impact and the knocking can be prevented. The unique material performance can prevent aging, prevent corrosion, prevent water and moisture, resist high and low temperature, and has strong flame retardance and insulativity. The whole machine meets the requirement of IP66 in the national standard GB4028-93, and the product performance is stable and reliable.

In addition, the workplace of the telephone is complicated, and the noise of part of workplaces is large, so that the normal use of the telephone is greatly influenced. Therefore, the telephone set provided by the invention has the characteristics of water resistance, dust resistance, explosion resistance and the like, and also has the anti-noise characteristic. As shown in fig. 2, the telephone set of the present invention includes a microphone, a digital anti-noise processing unit, a telephone call circuit, a telephone dialing circuit, a hook switch circuit, a port protection circuit, a ringing circuit, and ports a and b. The digital anti-noise processing unit receives the signal input of the transmitter, performs noise reduction processing on the input signal, and outputs a signal with high signal-to-noise ratio to the call circuit. The present invention describes the details of the digital anti-noise processing unit, and the transmitter, the talking circuit, the telephone dialing circuit, etc. are commonly used circuits in the telephone, and are not described herein again.

Specifically, as shown in fig. 3, the Digital anti-noise Processing unit includes an input conditioning circuit, a Digital Signal Processing (DSP) circuit, and an output conditioning circuit. The digital anti-noise processing unit comprises a signal input end and a signal output end, a signal input by the signal input end is transmitted into the input conditioning circuit, and a signal output by the output conditioning circuit is output through the signal output end. The digital anti-noise processing unit is powered by a direct current voltage of 5 volts.

the signal range input by the microphone has certain deviation with the input range of the signal of the digital signal processing circuit, so the signal input by the microphone is buffered, filtered, amplified and the like by the input conditioning circuit, and is adjusted to the range of DSP sampling.

the signal input by the transmitter comprises an input voice signal and a noise signal, and the input voice signal and the noise signal enter the digital signal processing circuit after passing through the input conditioning circuit. The digital signal processing circuit comprises a digital signal processor and auxiliary circuits such as a 16-bit analog-to-digital converter, a digital-to-analog converter and the like. The digital signal processing circuit samples the voice and noise mixed signal at a high speed through an analog-to-digital converter; and simultaneously, analyzing and operating the sampling data according to an algorithm, and outputting a processing result signal through a digital-to-analog converter.

Specifically, the digital signal processing circuit of the present invention performs digital noise reduction based on an adaptive filter having the ability to track signal and noise variations, so that the characteristics of the filter also vary with the signal and noise variations to obtain the optimum filtering effect.

As shown in fig. 4, the original input signal d (n) input to the DSP is a mixed signal of a speech signal and a noise signal, and x (n) is a noise signal. e (n) is the output signal of the adaptive filter, and y (n) is the final output signal of the DSP. Firstly, according to a final output signal y (n) and a corresponding algorithm, a self-adaptive filter outputs a noise estimation value e (n) in an original input signal d (n); and then, the subtraction operation of the original input signal d (n) and the noise estimation value e (n) is realized through a corresponding algorithm, so that a final output signal y (n) with high signal-to-noise ratio is generated, and the purpose of eliminating noise is achieved.

The adaptive filter consists of two parts of a filter structure and an adaptive algorithm for adjusting the coefficient of the filter. Fig. 5 shows an adaptive filter structure. The FIR filter has the advantages of good stability, high arithmetic operation efficiency and the like, and the self-adaptive filter adopts a FIR transverse structure. Accordingly, the output signal e (n) of the filter is:

where N is the order of the filter, W_i(n) is the impulse response coefficient of the i-th filter, 2^-1Representing the sampling delay, x (n-i) is the input signal to the ith filter.

In order to obtain an ideal noise reduction effect and consider the operation speed of the DSP, the order of the filter is determined to be 120 orders.

The characteristic change of the adaptive filter is realized by an adaptive algorithm through adjusting filter weight coefficients. The adaptive algorithm adopts a standard least mean square error algorithm (LMS algorithm) and combines a noise correlation characteristic and a power density characteristic estimation algorithm to automatically adjust the weight coefficient of the adaptive filtering, so that the filtering characteristic changes along with the change of signals and noise, and a satisfactory noise reduction effect is obtained.

After the digital signal processing circuit denoises the input signal, the generated signal has a certain deviation with the signal required by the user, so that the level of the signal output by the digital signal processing circuit can reach the amplitude required by the user after the signal passes through the output conditioning circuit.

In addition, in order to realize visual fusion communication scheduling, the construction site is provided with a camera device so as to acquire the video scene of the construction site in real time. In the existing converged communication scheduling system, wired camera devices are mostly adopted, and the problems of complex wiring, limited setting position of the camera devices and the like exist, so that the camera devices are wirelessly connected, specifically, networking is performed through Customer Premise Equipment (CPE), and the convenience of the camera devices is greatly improved.

The invention sets corresponding equipment codes for each terminal equipment, and calls the corresponding terminal equipment through the equipment codes. In addition, one device code may be associated with a plurality of terminal devices, and processing for the plurality of terminal devices may be implemented by the one device code. For example, the device code 8010 may be associated with one telephone set installed in a scheduling site and a camera device located in the same site. The dispatching desk can simultaneously dispatch the telephone and the camera device through the code 8010, realize linkage of the telephone and the camera device, and can acquire an image picture of a dispatching field in real time while communicating with the telephone of the dispatching field to comprehensively know the dispatching field. The dispatching desk provides a corresponding dispatching desk operation interface, the terminal equipment list is visually displayed in the operation interface, and the corresponding equipment codes are clicked, so that the calling of the corresponding terminal equipment can be realized.

In the invention, the dispatching desk and the terminal equipment carry out fusion communication. Specifically, the dispatching desk mainly comprises a call module and a notification module. When the dispatching desk is used for communication, the dispatching desk can select to actively dial the terminal equipment and can also receive incoming calls of the terminal equipment. Therefore, the call module comprises an active call module and a passive call module.

For the active call module, the dispatching desk can select one device code call or simultaneously select a plurality of device code calls. For a device code call, the dispatcher can click a device code on the dispatching desk, i.e. call one or more terminal devices corresponding to the device code. For the telephone and the mobile phone, the staff can select whether to answer the phone. For the camera device, if the equipment code is only associated with the camera device, the camera device immediately connects communication after receiving a call request and returns to a camera to acquire pictures; if the equipment code is connected with the telephone and/or the mobile phone besides the camera device, image acquisition is started after the telephone and/or the mobile phone is answered.

When the dispatching desk dials the terminal equipment through the active call module, the situation that a worker is absent and cannot answer the call on time may exist. If there is an emergency at this time, the corresponding emergency alert is easily missed. Based on this, the active call module of the present invention further includes an active push module, specifically:

and the active pushing module is used for pushing the alarm information to the terminal equipment for automatic playing when the call is not answered within a period of time.

The dispatching desk actively calls the terminal equipment, when the dispatching desk is unattended, if urgent alarm information needs to be known by the terminal equipment side, the dispatching desk can select to actively push the alarm information, the alarm information is pushed to the terminal equipment, and automatic playing is carried out on the terminal equipment side. Accordingly, for non-emergency calls, the dispatcher may also choose to wait for the staff to answer the call, or set the call to be dialed again after a period of time, and the like, which is not limited herein.

In the existing converged communication scheduling system, different alarm information is preset for different scenes in different application fields, and a dispatcher selects corresponding alarm information to play according to specific conditions of a workplace or directly calls the alarm information associated with the current condition in the workplace. However, with the development of converged communication, converged communication systems are required in many fields. For example, a public security joint service integrated communication system, an intelligent people and air defense integrated communication scheduling system, a coal mine integrated communication system and an iron mine integrated communication system. For different converged communication systems, corresponding alarm information needs to be customized according to specific application scenarios. For example, for a public security joint service integrated communication system, customized setting of 'an opponent carrying a murder' and the like is required, and for a coal mine integrated communication system, customized setting of 'a gas concentration exceeding standard' and the like is required. That is, the existing alarm information needs to be individually customized according to different converged communication systems, and the processing is complicated. In addition, the pre-customized alarm information can not cover all alarm scenes necessarily, and can not trigger alarm in time when alarm is needed, so that the emergency efficiency is low.

Therefore, the invention learns the existing alarm scenes to identify the scene needing alarming in the new scene, and generates corresponding alarm information according to the identified alarm scene. Therefore, the alarm module in the converged communication scheduling system of the invention comprises:

the alarm sample data is known alarm information, if the gas concentration exceeds a certain threshold value, an alarm is given, and when the fact that the opposite side carries a murder is detected, an alarm is given. Therefore, the invention collects the common alarm information in the existing converged communication system as the alarm sample data.

The method is used for carrying out alarm scene recognition model training on alarm sample data based on the convolutional neural network, such as Unet/PSPnet/BiSeNet and the like, and constructing an alarm scene recognition model. Taking the Unet as an example, the apparatus specifically includes 27 residual blocks, 5 path units, 5 maximum pooling units, and one output unit. It consists of a contraction path and an expansion path. The shrink path consists of repeatedly applying two 3 × 3 convolutions (no-padding convolutions), each convolution followed by a linear rectifying unit (ReLU) and a 2 × 2 max pooling operation, step 2 for downsampling. In each down-sampling step, the number of feature channels set is doubled. Each step in the expansion path involves upsampling the feature map, followed by a 2 x 2 convolution ("convolution up") to halve the number of feature channels to connect with the corresponding feature map from the contraction path. The extended path consists of repeatedly applying three 3 × 3 convolutions, each convolution followed by a linear rectifying unit (ReLU). At the last level, each 32-component feature vector is mapped to the required number of classes using l × l convolution, where the expression for the ReLU subunit is f (x) max (0, x).

The constructed convolutional neural network is trained based on alarm sample data, the characteristics of the alarm sample data are extracted, and whether the sample data belongs to the condition of needing alarm or not is output based on the characteristics of the sample data.

the converged communication system does not need to customize corresponding alarm information for each application scene. Specifically, when the method is applied to different application scenes, the scene needing alarming at present is identified according to the collected field information. The collected field information may be collected by a camera device or a sensor, which is not limited in the present invention.

After the alarm scene recognition model is trained, the current scene needing alarming can be recognized so as to recognize the scene needing alarming. Specifically, the collected field information is input into the alarm scene recognition model to judge whether the current field information has abnormal information.

after the current alarm scene is identified, the category to which the current alarm scene belongs needs to be judged. For example, the alarm types are "fire", "gas leakage", etc. The alarm information includes, in addition to the specific alarm type, the location, object, etc. of the alarm. Specifically, the invention can combine the information of the position, the object and the like of the alarm with the alarm type to generate the alarm information.

And the voice alarm module is used for converting the alarm information into language alarm information.

After the alarm information is generated, the invention divides the alarm information into a plurality of alarm information phrases. And pre-storing the audio information corresponding to each phrase in the database. Therefore, the invention sequentially acquires the audio information of each alarm information phrase and converts the alarm information into language alarm information.

In addition, when a plurality of terminal devices need to be dispatched at the same time, the dispatcher can select one-key full call, and the answering of each terminal device is independent. When a call is made with a plurality of terminal devices, in order to avoid mutual influence between the terminal devices, a part of the terminal devices may be selected to be prohibited from listening, prohibited from speaking, and the like, and the prohibited terminal devices may keep listening to background sounds and the like.

In order to perform timely scheduling and avoid safety accidents and the like caused by untimely scheduling, the active call module further comprises:

and the forced insertion module is used for forcibly inserting the current call.

Specifically, when the terminal device called by the dispatching desk is in a conversation state, the dispatching desk selects to be inserted forcibly, the current conversation of the called terminal device is involved, and the conversation between the original terminal devices is still connected.

For the passive call module, the dispatching desk can receive incoming calls of terminal equipment. When a plurality of terminal devices simultaneously call in, the dispatching desk is not in time to process all call incoming calls, and at the moment, the terminal devices which are not selected to be answered can be added into the waiting queue, and background sound is pushed to the corresponding terminal devices. In addition, the passive communication module also comprises an incoming call group answering module which is used for answering incoming calls of all the terminal devices in the waiting queue at the same time. Meanwhile, the terminal equipment which is answered can independently communicate with the dispatching desk, all the terminal equipment are not related to each other, and interactive communication can be carried out among the terminal equipment, so that the full interactive communication between the dispatching desk and the terminal equipment is realized.

The terminal devices may also need to communicate with each other, but there is a problem that the serial number of the terminal device to be searched is not known, so that the terminal device can call the dispatching desk through calling the dispatching desk, and call forwarding is performed by the dispatching desk to establish communication connection between the terminal devices. The passive communication module of the present invention further comprises:

and the call transfer module is used for acquiring the target terminal equipment and transferring the current call to the target terminal equipment.

Furthermore, in some cases, the dispatcher needs to leave the dispatch room temporarily, for example, the evening dispatcher may need to go to a duty room for rest. At this time, when the field worker calls the scheduling room to perform scheduling, the problem that the terminal device calling is missed and the scheduling cannot be performed in time exists. Therefore, the passive communication module of the present invention further comprises:

and the on-duty telephone setting module is used for setting the on-duty telephone.

The on-duty phone of the invention is a phone that the dispatcher wants to receive a call request. When the dispatcher needs to leave the dispatching room temporarily, the on-duty telephone setting module is started, and the corresponding on-duty telephone is set through the on-duty telephone setting module. When a field worker calls the dispatching desk, the dispatching desk judges whether the dispatcher has a set on-duty telephone, if so, the dispatching desk starts a call transfer module to transfer the current call request to the terminal equipment corresponding to the set on-duty telephone, and if not, the dispatching desk does not transfer the call. The invention enables the dispatcher to process incoming calls of the dispatching desk gently at different positions according to requirements by setting the on-duty telephone, thereby avoiding missing the processing of call requests.

In order to realize visual fusion communication, when the terminal device is a videophone or a camera device, the video can be displayed on the dispatching desk in real time, therefore, the call module of the invention further comprises:

and the display module is used for displaying the video information acquired by the terminal equipment.

Fig. 6 shows a schematic diagram of an operation interface of a voice and video linked dispatching desk, assuming that a workplace has all telephones, and the workplace has a Haikang or Dahua camera, and the telephone is associated with the camera, and the device code 8010 is associated with the telephone and the camera at the same time. When the dispatching desk dials 8010 device codes or 8010 telephones dial the dispatching desk, a monitoring picture of a camera is displayed on a dispatching video interface, for example, in a gray square area in fig. 6.

Correspondingly, the video information collected by the plurality of terminal devices can be displayed on the scheduling video interface at the same time, and the simultaneous monitoring of a plurality of workplaces is realized. When a certain video needs to be watched in detail, the corresponding video can be clicked on the scheduling video interface, and the clicked video is displayed in the middle of the operation interface of the scheduling platform in an amplified manner. The dispatcher may zoom, drag, etc. the magnified video window.

In the converged communication scheduling system, besides a field worker dials a scheduling platform according to the field condition, a workplace is also provided with various sensor devices, the sensor devices detect the workplace, and corresponding early warning information is sent to the scheduling platform when the detected index information exceeds a threshold value. For example, when smoke detected by a smoke sensor in a work site exceeds a threshold value, the detected smoke information is sent to a dispatching platform, and the dispatching platform processes corresponding early warning information after receiving the early warning information. Under a general condition, a dispatcher is required to check the early warning information, select the terminal device corresponding to the workplace associated with the early warning information according to the early warning information, call the corresponding terminal device, inquire and check the specific condition of the workplace.

In the process of the converged communication, the processing is complex, a dispatcher is required to manually select specific terminal equipment, and the emergency response processing is not timely. Therefore, in the present invention, the imaging device can be linked to a sensor device in addition to a terminal device such as a telephone. When the sensor device sends the early warning information to the dispatching platform, the camera device associated with the sensor is obtained, and the camera device sends a call request to the dispatching platform to wait for the dispatching platform to answer. Therefore, once the dispatcher checks the early warning information, the monitoring picture of the workplace can be synchronously acquired, and quick emergency response is realized.

As described above, when a plurality of terminal devices simultaneously enter, the dispatcher station does not have time to process all incoming calls, and at this time, the terminal devices which are not selected to receive calls can be added into the waiting queue. However, if there are terminal devices in the waiting queue continuously, at this time, when the dispatching desk wants to call one terminal device, it cannot be realized, because the next incoming terminal device is automatically accessed whenever the telephone is lifted for calling. Therefore, the dispatching desk in the invention also comprises a state switching module, which specifically comprises:

and the state switching module is used for switching the dispatching desk into an active call mode or a passive call mode.

The invention switches the state of the dispatching desk, when the dispatching desk is in an active call mode, the call incoming call access of the terminal equipment is suspended, and normal terminal equipment calling can be carried out even if a large number of terminal incoming calls are in a waiting queue. When the dispatching desk is in a passive call mode, the terminal equipment can be normally accessed in an incoming call mode, and meanwhile, the terminal equipment can be called, but when the terminal equipment waits for the incoming call access, incoming call communication is received preferentially.

In a conventional converged communication system, a dispatch station is usually provided with a telephone, and a call is made via the telephone. In order to realize visual communication at the dispatching desk end, visual telephone sets are generally needed. In order to overcome the problem of large cost of hardware processing brought by telephones or visual telephones, the dispatching desk further comprises:

and the soft phone is used for carrying out voice or video call between the dispatching desk and the terminal equipment.

Specifically, the dispatcher may select to turn the softphone on or off as desired. When the dispatcher selects to start the soft phone, a dialing interface of the soft phone is displayed in an operation interface of the dispatching desk, the dispatcher inputs equipment codes of the terminal equipment, and voice or video conversation is selected according to requirements to realize calling of the terminal equipment. Figure 7 shows a schematic view of the dispatcher's operating interface after the softphone is turned on. When the system is communicated with a video call with a visual terminal such as an IP visual telephone or a mobile phone, the communication can be conveniently carried out face to face, and the communication effectiveness is improved.

The dispatching desk is communicated with the terminal equipment and can send notification reminding to the terminal equipment. In addition to traditional broadcast notifications, the present invention also includes voice notifications. Unlike broadcast notification, which requires real-time reporting of the content of the notification, the dispatcher station of the present invention can make the user hear the notification for a period of time through voice notification. Specifically, the notification module includes:

and the voice notification is used for sending the voice information to the terminal equipment.

For voice information, the information of recording collection can be performed for a dispatcher as required. And after the dispatcher inputs the recording file in the dispatching desk, the corresponding recording content is sent to the terminal equipment needing to be notified. In addition, for the input text information, the invention can firstly create a text file for the text information input by the dispatcher, further convert the text file into a voice file, and send the converted voice file to the corresponding terminal equipment. The text-to-speech can be by microsoft TTS, etc., and the invention is not limited.

In addition, the invention can also set timing voice notification, preset voice notification groups, notification start time, notified voice file and other information, and automatically start voice notification by the system when the preset time is up.

Through voice notification, the staff can hear complete notification information within a period of time, complete notification can not be missed due to untimely answering, and the problem that the broadcast notification needs real-time answering is avoided.

In order to record the condition of a workplace at any time and any place for a worker, the terminal equipment, such as a mobile phone carried by the worker, has the functions of calling and calling, and also has the function of routing inspection. The terminal device specifically includes:

and the inspection module is used for selecting and/or shooting pictures according to the needs of workers, receiving character input related to the pictures, and uploading the pictures and the characters to the scheduling server.

Specifically, as shown in fig. 8, when a site worker performs work, the situation of the site may be transmitted to the server for storage. The staff can select local album pictures to upload, also can directly take a picture to upload. When the pictures are uploaded, the pictures can be uploaded simultaneously. For example, one-time uploading of 50 pictures can be supported. Meanwhile, in order to describe the picture information more accurately, the inspection personnel can input corresponding description characters according to the condition report during inspection, and specifically can input characters with 300 characters. The pictures and the input characters jointly form the inspection information. And after the generation of the inspection information is finished, the inspection personnel sends the information to the dispatching server through local terminal equipment. For the uploaded inspection information, an information manager can log in the converged communication scheduling system to check. And reminding the newly uploaded inspection information through unread information or short message notification. It is worth noting that after the inspection information is uploaded successfully, the terminal equipment can only browse the uploaded inspection information and cannot delete the corresponding inspection information, and therefore the inspection personnel can be effectively prevented from wantonly operating the inspection information. At the terminal equipment side, when inspection personnel need to check the uploaded inspection information, the picture can be amplified by clicking the inspection picture and the like, and the details of the picture can be browsed.

In addition, the routing inspection module also supports positioning input, when the staff edits the routing inspection information, the position information of the routing inspection staff can be automatically acquired, and the position information, the pictures and the characters are used as the routing inspection information and sent to the scheduling server for storage.

In order to facilitate the timely communication among the workers, the mobile phone carried by the workers further comprises:

As shown in fig. 9, a worker can simultaneously conduct a teleconference with a plurality of workers through a mobile phone. The host calls other mobile phones through the local mobile phone, and a plurality of receiving workers simultaneously enter a conference room to communicate. The staff in the conference room connects and dials through the internal line.

Example two

The embodiment provides a converged communication scheduling method based on the converged communication scheduling system of the first embodiment, where the converged communication scheduling system includes: dispatch station and terminal equipment. The dispatching desk is in communication connection with the terminal equipment. Specifically, the dispatching desk may be connected to a convergence communication server, the convergence communication server is connected to each terminal device through a switch, and the convergence communication server is a server that converts audio and video to each other based on an SIP protocol, and manages all the terminal devices and notification information through the dispatching desk.

Specifically, the dispatching desk is arranged in a command dispatching center and used for dispatching field construction or production information of coal mines, iron ores and the like. The terminal equipment comprises a telephone set arranged on a dispatching site, a mobile phone carried by a worker, a camera device and the like.

In addition, the workplace of the telephone is complicated, and the noise of part of workplaces is large, so that the normal use of the telephone is greatly influenced. Therefore, the telephone set provided by the invention has the characteristics of water resistance, dust resistance, explosion resistance and the like, and also has the anti-noise characteristic. The telephone set includes microphone, digital anti-noise processing unit, talking circuit, telephone dialing circuit, hook switch circuit, port protection circuit, ringing circuit and ports a and b. The digital anti-noise processing unit receives the signal input of the transmitter, performs noise reduction processing on the input signal, and outputs a signal with high signal-to-noise ratio to the call circuit. The present invention describes the details of the digital anti-noise processing unit, and the transmitter, the talking circuit, the telephone dialing circuit, etc. are commonly used circuits in the telephone, and are not described herein again.

Specifically, the Digital anti-noise Processing unit includes an input conditioning circuit, a Digital Signal Processing (DSP) circuit, and an output conditioning circuit. The digital anti-noise processing unit comprises a signal input end and a signal output end, a signal input by the signal input end is transmitted into the input conditioning circuit, and a signal output by the output conditioning circuit is output through the signal output end. The digital anti-noise processing unit is powered by 5V direct-current voltage, and the specific processing for reducing noise of the signal comprises the following steps:

s11, the input conditioning circuit adjusts the input signal to be in the range suitable for the digital signal processing circuit to sample;

S12, the digital signal processing circuit carries out high-speed sampling on the signal output by the input conditioning circuit, estimates the noise value through the adaptive filter, and filters the noise estimation value to generate a signal with high signal-to-noise ratio;

The original input signal d (n) input to the DSP is a mixture of a speech signal and a noise signal, and x (n) is a noise signal. e (n) is the output signal of the adaptive filter, and y (n) is the final output signal of the DSP. Firstly, according to a final output signal y (n) and a corresponding algorithm, a self-adaptive filter outputs a noise estimation value e (n) in an original input signal d (n); and then, the subtraction operation of the original input signal d (n) and the noise estimation value e (n) is realized through a corresponding algorithm, so that a final output signal y (n) with high signal-to-noise ratio is generated, and the purpose of eliminating noise is achieved.

The adaptive filter consists of two parts of a filter structure and an adaptive algorithm for adjusting the coefficient of the filter. The FIR filter has the advantages of good stability, high arithmetic operation efficiency and the like, and the self-adaptive filter adopts a FIR transverse structure. Accordingly, the output signal e (n) of the filter is:

wherein N is filterOrder of wave filter, W_i(n) is the impulse response coefficient of the i-th filter, 2^-1Representing the sampling delay, x (n-i) is the input signal to the ith filter.

And S13, the output conditioning circuit adjusts the signal output by the digital signal processing circuit to the signal amplitude required by the user.

When the dispatching desk dials the terminal equipment through the active call module, the situation that a worker is absent and cannot answer the call on time may exist. If there is an emergency at this time, the corresponding emergency alert is easily missed. Based on this, the active call module of the present invention further includes an active push implementation module, specifically:

s21, selecting equipment code calling terminal equipment;

s23, transmitting the alarm information to a terminal device worker;

and S24, judging whether the time that the current call is not answered exceeds a certain threshold value, if not, continuously calling the terminal equipment, and if so, pushing the alarm information to the terminal equipment for automatic playing.

Therefore, the invention learns the existing alarm scenes to identify the scene needing alarming in the new scene, and generates corresponding alarm information according to the identified alarm scene. Therefore, the alarm information generation in the converged communication scheduling system of the present invention specifically comprises:

S32, recognizing the current alarm scene by the alarm scene recognition model;

S33, generating alarm information based on the identified alarm scene;

And S34, converting the alarm information into language alarm information.

s41, judging whether the current calling terminal equipment is in the communication, if so, executing a step S42, and if not, continuously calling the terminal equipment;

s42, prompting whether to perform the forced insertion, if yes, executing a step S43, and if not, continuously calling the terminal equipment;

and S43, forcibly accessing the dispatching desk to the current conversation of the called terminal.

s51, receiving a call request of the terminal equipment, judging whether the target equipment of the call request is a dispatching desk, if not, executing a step S52;

and S52, acquiring the call request to acquire the target terminal device, and transferring the current call to the target terminal device.

s61, when the terminal device calls, judging whether the dispatching desk has a telephone on duty, if yes, executing step S62;

and S62, transferring the current call request to the terminal equipment corresponding to the set on-duty telephone.

Before the call request transfer of the on-duty phone is performed, the corresponding on-duty phone needs to be set, so that before step S61, the method further includes:

and S60, receiving the on-duty call set by the dispatcher.

When a plurality of terminal devices simultaneously call in, the dispatching desk is not in time to process all call incoming calls, and at the moment, the terminal devices which are not selected to be answered can be added into the waiting queue. However, if there are terminal devices in the waiting queue continuously, at this time, when the dispatching desk wants to call one terminal device, it cannot be realized, because the next incoming terminal device is automatically accessed whenever the telephone is lifted for calling. Therefore, the dispatching desk in the invention also comprises the switching and implementation of different states, specifically:

When switching and implementing different states, it is necessary to set the corresponding states, and therefore, before step S71, the method further includes:

and S70, switching the dispatching desk into an active call mode or a passive call mode.

s81, receiving a request for turning on or off the soft phone, and if the request is the request for turning on the soft phone, executing the step S82;

and S82, displaying a dialing interface of the soft phone, receiving the equipment code input by the dispatcher, and carrying out voice or video call with the terminal equipment corresponding to the equipment code.

Specifically, the dispatcher may select to turn the softphone on or off as desired. When the dispatcher selects to start the soft phone, a dialing interface of the soft phone is displayed in an operation interface of the dispatching desk, the dispatcher inputs equipment codes of the terminal equipment, and voice or video conversation is selected according to requirements to realize calling of the terminal equipment. When the system is communicated with a video call with a visual terminal such as an IP visual telephone or a mobile phone, the communication can be conveniently carried out face to face, and the communication effectiveness is improved.

The dispatching desk is communicated with the terminal equipment and can send notification reminding to the terminal equipment. In addition to traditional broadcast notifications, the present invention also includes voice notifications. Unlike broadcast notification, which requires real-time reporting of the content of the notification, the dispatcher station of the present invention can make the user hear the notification for a period of time through voice notification.

For voice information, the information of recording collection can be performed for a dispatcher as required. The method specifically comprises the following steps:

s91, judging whether the notification information input by the dispatcher is a voice file or a text file, if so, executing the step S92, and if so, executing the step S93;

s92, converting the text file into a voice file;

and S93, sending the voice file to the corresponding terminal equipment.

And after the dispatcher inputs the recording file in the dispatching desk, the corresponding recording content is sent to the terminal equipment needing to be notified. In addition, for the input text information, the invention can firstly create a text file for the text information input by the dispatcher, further convert the text file into a voice file, and send the converted voice file to the corresponding terminal equipment. The text-to-speech can be by microsoft TTS, etc., and the invention is not limited.

In order to record the condition of a workplace at any time and any place for a worker, the terminal equipment, such as a mobile phone carried by the worker, has the functions of calling and calling, and also has the function of routing inspection. The terminal equipment specifically comprises:

s101, receiving pictures selected and/or shot by workers;

s102, receiving character input related to the picture;

s103, uploading the pictures and the characters to a scheduling server.

Specifically, when a site worker works, the site situation may be transmitted to the server for storage. The staff can select local album pictures to upload, also can directly take a picture to upload. When the pictures are uploaded, the pictures can be uploaded simultaneously. For example, one-time uploading of 50 pictures can be supported. Meanwhile, in order to describe the picture information more accurately, the inspection personnel can input corresponding description characters according to the condition report during inspection, and specifically can input characters with 300 characters. The pictures and the input characters jointly form the inspection information. And after the generation of the inspection information is finished, the inspection personnel sends the information to the dispatching server through local terminal equipment. For the uploaded inspection information, an information manager can log in the converged communication scheduling system to check. And reminding the newly uploaded inspection information through unread information or short message notification. It is worth noting that after the inspection information is uploaded successfully, the terminal equipment can only browse the uploaded inspection information and cannot delete the corresponding inspection information, and therefore the inspection personnel can be effectively prevented from wantonly operating the inspection information. At the terminal equipment side, when inspection personnel need to check the uploaded inspection information, the picture can be amplified by clicking the inspection picture and the like, and the details of the picture can be browsed.

s111, selecting and adding a plurality of workers;

s112, calling the plurality of working personnel simultaneously to carry out a teleconference;

and S113, receiving the response of the terminal equipment of the staff, and adding the staff agreeing to the teleconference into the current conference.

The invention provides a fusion communication scheduling system supporting routing inspection and an implementation method thereof, wherein the existing alarm scene is learned so as to identify the scene needing alarming in a new scene, and corresponding alarm information is generated according to the identified alarm scene, so that the fusion communication scheduling system is suitable for fusion communication systems of different scenes; the method avoids presetting different alarm information aiming at different scenes in different application fields, solves the problems of complexity in processing due to independent customization according to different converged communication systems, and also avoids the problems that the alarm cannot be triggered in time when the alarm is required and the emergency efficiency is low due to the fact that the preset alarm information is customized; the dispatching desk can switch states as required, so that the problem that calling cannot be carried out when the dispatching desk continuously has terminal equipment in a waiting queue and the dispatching desk wants to call a certain terminal equipment is solved; the dispatching desk has the function of a soft phone, and voice or video communication is carried out through the soft phone, so that the problem that hardware processing cost is large due to the fact that a visual telephone needs to be additionally arranged on the dispatching desk is solved; the staff can carry out routing inspection through a portable mobile phone terminal and the like, so that the staff can record the conditions of a workplace at any time and any place; the telephone has the characteristics of water resistance, dust prevention, explosion prevention and the like, also has the anti-noise characteristic, can adapt to complex workplaces, and can ensure the normal use of the telephone even in the complex workplaces; the camera device is linked with the telephone and the mobile phone and can be effectively linked with the sensor, once a dispatcher checks early warning information, a monitoring picture of a workplace can be synchronously acquired, and quick emergency response is realized; under the condition that a worker cannot answer on time when the worker is not in the field, the alarm information is actively pushed, and the corresponding emergency alarm is avoided being missed; the call transfer is carried out between the terminal devices, and the mutual communication can be carried out under the condition that the serial numbers of the terminal devices are not known between the terminal devices; when the dispatcher needs to leave the dispatching room temporarily, the call transfer of the dispatching desk is carried out, and the call is transferred to the corresponding on-duty telephone, so that the problems that the call of the terminal equipment is missed and the dispatching cannot be carried out in time are avoided; through voice notification, a user can hear the notification within a period of time, and the problem that the notification is missed when the user cannot listen to the notification in real time is avoided; the staff can open a meeting through the mobile phone terminal, communicate relevant work in time, promote the efficiency of fusing the dispatch.

It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims

1. A converged communication scheduling system supporting routing inspection comprises a scheduling desk and terminal equipment, and is characterized in that the terminal equipment comprises a telephone set arranged on a scheduling site, a mobile phone carried by a worker and a camera device;

the active call module also comprises an active push module, an alarm module and a forced insertion module;

the alarm module includes:

the forced insertion module is used for forcibly inserting the current call;

the terminal equipment comprises an inspection module, a scheduling server and a display module, wherein the inspection module is used for selecting and/or shooting pictures according to the needs of workers, receiving character input related to the pictures and uploading the pictures and the characters to the scheduling server;

the telephone set comprises a transmitter, a digital anti-noise processing unit, a communication circuit, a telephone dialing circuit, a hook switch circuit, a port protection circuit, a ringing circuit, ports a and b, wherein the digital anti-noise processing unit comprises an input conditioning circuit, a digital signal processing circuit and an output conditioning circuit;

the input conditioning circuit is used for adjusting the input signal to a range suitable for the digital signal processing circuit to sample; the digital signal processing circuit is used for sampling the signal output by the input conditioning circuit at a high speed, estimating a noise value through the adaptive filter and filtering the noise estimation value to generate a signal with a high signal-to-noise ratio;

the output conditioning circuit is used for adjusting the signal output by the digital signal processing circuit to the signal amplitude required by the user;

the digital signal processing circuit carries out digital noise reduction based on an adaptive filter, and the output signal e (n) of the filter is as follows:

where N is the order of the filter, W_i(n) is the impulse response coefficient of the ith filter, and x (n-i) is the input signal of the ith filter;

if the equipment code is only associated with the camera device, the camera device immediately connects communication after receiving the call request and returns to the camera to collect pictures; if the equipment code is connected with the telephone and/or the mobile phone besides the camera device, starting image acquisition after the telephone or the mobile phone is answered;

the order of the filter is determined to be 120 orders;

the equipment code is not only associated with the camera device, but also connected with the telephone or the mobile phone, and then image acquisition is started after the telephone or the mobile phone is answered;

the converged communication scheduling system does not need to customize corresponding alarm information for each application scene; specifically, when the method is applied to different application scenes, the scene needing alarming at present is identified according to the collected field information;

in order to avoid the mutual influence among the terminal devices, a part of the terminal devices may be selected to be prohibited from listening, prohibited from speaking, and the like, and the terminal devices that are prohibited from listening may keep listening to background sound, and the like.

2. The converged communication scheduling system of claim 1, wherein the dispatcher station further comprises a state switching module, configured to switch the dispatcher station into an active call mode or a passive call mode; when the dispatching desk is in an active call mode, call incoming access of the terminal equipment is suspended, when the dispatching desk is in a passive call mode, the call incoming access and the call of the terminal equipment can be normally carried out, and when the terminal equipment waits for call incoming access, incoming communication is preferentially received.

3. The converged communication scheduler of claim 1, wherein the scheduler further comprises a softphone for voice or video calls between the scheduler and the terminal device.

4. The converged communication scheduling system of claim 1, wherein the call module further comprises a display module for displaying video information collected by the terminal device; the equipment codes are simultaneously associated with a telephone set arranged on a dispatching site and a camera device in the same site, so that the linkage of the telephone set and the camera device is realized; the camera device can also be linked with the sensor device; when the sensor device sends the early warning information to the dispatching desk, the camera device associated with the sensor is obtained, and the camera device sends a call request to the dispatching desk to wait for the dispatching platform to answer.

5. The converged communication scheduling system of claim 1, wherein the notification module is a voice notification for sending voice information to the terminal device; the method specifically comprises the following steps:

6. The converged communication scheduling system of claim 1, wherein the handset further comprises: and the conference room module is used for adding a plurality of working personnel to carry out teleconference.

7. The converged communication scheduling system of claim 1, wherein the camera device is wirelessly connected via a client front-end device.

8. A converged communication scheduling method supporting routing inspection, based on any one of claims 1 to 7, is characterized in that the specific processing of signal denoising comprises:

s13, the output conditioning circuit adjusts the signal output by the digital signal processing circuit to the signal amplitude required by the user;

the active pushing of the dispatching desk specifically comprises the following steps:

s21, selecting equipment code calling terminal equipment;

s23, transmitting the alarm information to a terminal device worker;

s32, recognizing the current alarm scene by the alarm scene recognition model;

s33, generating alarm information based on the identified alarm scene;

s34, converting the alarm information into language alarm information;

the passive conversation module further comprises:

s52, acquiring the call request to acquire the target terminal device, and transferring the current call to the target terminal device;

the passive conversation module further comprises:

s60, receiving a duty call set by a dispatcher;

s61, when the terminal device calls, judging whether the dispatching desk has a telephone on duty, if yes, executing step S62; s62, transferring the current call request to the terminal device corresponding to the set on-duty telephone;