CN111712863B

CN111712863B - Operation management device, operation management method, and operation management system

Info

Publication number: CN111712863B
Application number: CN201980011963.2A
Authority: CN
Inventors: 蛭田茂宪; 北村史郎; 村松大辅; 仲山修司; 斋藤祐至
Original assignee: Honda Motor Co Ltd
Current assignee: Honda Motor Co Ltd
Priority date: 2018-02-13
Filing date: 2019-01-21
Publication date: 2022-07-26
Anticipated expiration: 2039-01-21
Also published as: JPWO2019159605A1; JP7399077B2; CN111712863A; WO2019159605A1

Abstract

The invention provides an operation management device (10), comprising: a travel route generation unit (12) that generates a travel route of a ride-sharing mobile body on which a user can ride; an operation information acquisition unit (13) that acquires operation information of a ride-sharing mobile unit; a user information acquisition unit (14) that acquires a boarding/alighting request, current position information, and destination information of a user; a boarding/alighting point determination unit (16) that, when a boarding/alighting request from a user is acquired by a user information acquisition unit (14), determines a boarding point for the user to board the ride-share mobile body and a disembarking point for the user to disembark from the ride-share mobile body on the travel route generated by the travel route generation unit (12), based on the travel information of the ride-share mobile body acquired by the travel information acquisition unit (13) and the current position information and destination information of the user acquired by the user information acquisition unit (14); and an output unit (18) that outputs the boarding point and the alighting point determined by the boarding/alighting point determination unit (16).

Description

Operation management device, operation management method, and operation management system

Technical Field

The present invention relates to an operation management device, an operation management method, and an operation management system that manage operations of a mobile object.

Background

As such a technique, an operation management system has been known in the related art, which generates an operation route of a mobile body operated via a station in accordance with a landing request from a user at each station (see, for example, patent document 1). In the operation management system of patent document 1, an operation route is generated so as to pass through a station having a request for boarding and alighting.

Documents of the prior art

Patent literature

Patent document 1: japanese patent laid-open publication No. 2002-208091.

Disclosure of Invention

Problems to be solved by the invention

In the operation management system described in patent document 1, since a mobile object travels on a predetermined operation route and only a user can get on and off a station as a predetermined point, it is difficult for the user to perform satisfactory and efficient operation management.

Means for solving the problems

An operation management device according to an aspect of the present invention includes: a travel route generation unit that generates a travel route of a ride-sharing mobile body that a user can ride; an operation information acquisition unit that acquires operation information of a ride-sharing mobile unit; a user information acquisition unit that acquires a boarding/alighting request, current position information, and destination information of a user; a boarding/alighting point determination unit that determines a boarding point for the user to board the ride-on mobile unit and a disembarking point for the user to disembark from the ride-on mobile unit on the travel route generated by the travel route generation unit, based on the travel information of the ride-on mobile unit acquired by the travel information acquisition unit and the current position information and destination information of the user acquired by the user information acquisition unit, when the user's boarding/alighting request is acquired by the user information acquisition unit; and an output unit that outputs the boarding point and the alighting point determined by the boarding/alighting point determination unit.

The operation management method of another technical scheme of the invention comprises the following steps: the method includes the steps of generating an operation route of a car pool moving body which can be taken by a user, obtaining operation information of the car pool moving body, obtaining a riding and descending request, current position information and destination information of the user, determining a riding place for the user to take the car pool moving body and a getting-off place for getting-off from the car pool moving body on the operation route based on the operation information of the car pool moving body, the current position information of the user and the destination information when the riding and descending request of the user is obtained, and outputting the riding place and the getting-off place.

An operation management system according to still another aspect of the present invention is an operation management system including an operation management device, a vehicle-mounted terminal mounted on a ride-sharing mobile unit, and a user terminal held or carried by a user, wherein the vehicle-mounted terminal includes a control unit that controls movement of the ride-sharing mobile unit based on an operation route generated by an operation route generation unit, and a communication unit that transmits operation information of the ride-sharing mobile unit to the operation management device, and the user terminal includes a communication unit that transmits a ride-down request of the user, current position information, and destination information to the operation management device.

Effects of the invention

The invention can effectively manage the operation of the mobile body.

Drawings

Fig. 1 is a diagram schematically showing an example of an operation performed by an operation management system to which an embodiment of the present invention is applied.

Fig. 2 is a diagram schematically showing the configuration of an operation management system according to an embodiment of the present invention.

Fig. 3 is a block diagram showing a schematic configuration of the operation management server of fig. 2.

Fig. 4 is a flowchart showing an example of processing executed by the operation management server in fig. 3.

Detailed Description

Embodiments of the present invention will be described below with reference to fig. 1 to 4. An operation management system according to an embodiment of the present invention is a system that manages the operation of a large-sized vehicle (public transportation) such as a bus in accordance with a boarding/alighting request or the like of a user and notifies a user of a boarding/alighting point or the like.

Fig. 1 is a diagram schematically showing an example of an operation performed by an operation management system to which an embodiment of the present invention is applied. Fig. 1 shows 2 large-sized traveling tools 2a and 2b (which may be collectively referred to as a large-sized traveling tool 2) traveling along a predetermined route, and the traveling routes RB1 and RB2 (which may be collectively referred to as a traveling route RB) of the large-sized traveling tools 2 are shown by solid arrows, respectively. The travel route RB may be a preset travel route, but is preferably a dynamically generated travel route in such a manner that the large-sized moving tools 2a, 2b are operated separately from each other. On the travel route RB, boarding/alighting points P1 to P4 (which may be collectively referred to as boarding/alighting points P) for parking the large-sized mobile tool 2 and boarding/alighting the user 3 are shown.

The user 3 meets a friend at the facility B and plans to follow the route to the facility a on the way to the facility B, using the large mobile tool 2. Specifically, the user 3 moves along the riding routes RS1 and RS3 to enter the travel routes RB1 and RB2 in order to ride the large-sized travel vehicles 2a and 2 b. The user 3 gets off the large-sized moving tools 2a and 2b, moves along the get-off routes RS2 and RS4, and then travels to a destination (the get-on routes RS1 and RS3, the get-off routes RS2, and RS4 may be collectively referred to as a boarding/alighting route RS).

The large-sized moving tool 2 is, for example, a vehicle (e.g., a bus) having an automatic driving function, travels on the travel route RB by automatic driving, and stops at the boarding/alighting point P to allow the user 3 to board/alighting. The large-sized moving tool 2 is configured to perform operations necessary for the user 3 to get on and off, such as opening and closing of a door and ascending and descending of a step, based on the movement of the user 3 detected by, for example, an onboard camera. The large-sized moving tool 2 is not a moving device for the purpose of high-speed transportation of goods and people, but a moving device that travels at a relatively slow speed between various facilities including a station of a high-speed moving device and the like. The large-sized mobile device 2 functions not only as a mobile device but also constitutes various spaces for providing various services to the user 3. For example, the large-sized mobile tool 2 may be configured as an exchange salon, a cafe, a pub, or a variety of small-sized shops.

The user 3 carries a user terminal 4, which is a smart phone, a tablet terminal, a mobile phone, or the like, to perform an action. The user 3 manages the own action plan by inputting the own action plan to the user terminal 4 or displaying (including notification of sound, vibration, and the like) the own action plan on the user terminal 4. The action plan includes a time when the user 3 can depart from the current position, a destination, a desired arrival time at the destination, and the like. In addition to the action plan, the user terminal 4 manages preference information of the user. The preference information is a desired item when the user 3 moves, and includes information such as a desire to play a game during the movement, a desire to shop while moving, and a desire to shorten a waiting time during the movement.

The user 3 has a small mobile tool 5 that can sit freely and can be carried freely. The small-sized moving tool 5 is an electric moving device having a simple shape such as a skateboard or a scooter on which 1 to 2 persons can stand. The small-sized moving means 5 may be in the form of a seat, but has a size and weight that can be carried by the user 3 when not seated. The small moving implement 5 has an automatic driving function to move on the boarding and alighting route RS by automatic driving. That is, the user 3 turns on the power of the small-sized moving tool 5 to ride the small-sized moving tool 5 when going to the boarding point P1 or P3 or when going to the destination from the alighting point P2 or P4. When the user 3 rides the large-sized moving tool 2, the power supply of the small-sized moving tool 5 is cut off, and the small-sized moving tool 5 is carried. That is, the small-sized moving tool 5 is brought into the large-sized moving tool 2.

The configuration of the operation management system capable of realizing the above-described operation will be described. Fig. 2 is a diagram schematically showing the configuration of the operation management system 100 according to the embodiment of the present invention. The operation management system 100 includes: the vehicle-mounted terminals 20a and 20b (which may be collectively referred to as the vehicle-mounted terminals 20) mounted on a plurality of (2 in fig. 1) large-sized portable devices 2a and 2b registered in advance as portable devices, the user terminal 4, the vehicle-mounted terminal 50 mounted on the small-sized portable device 5, and the operation management server 10, respectively. The in-vehicle terminal 20, the user terminal 4, the in-vehicle terminal 50, and the operation management server 10 are connected to a network 6 including a wireless communication network such as a 3G (3rd Generation) or LTE (Long Term Evolution) cellular network.

The in-vehicle terminal 20 of the large-sized moving tool 2 includes a communication unit 21, a GPS (global positioning system) receiver 22, and a control unit 23.

The communication unit 21 is configured to be capable of performing wireless communication with the operation management server 10 via the network 6. The communication unit 21 may include a short-range wireless communication unit (not shown) to which a short-range wireless communication technology such as Wi-Fi (registered trademark) or Bluetooth (registered trademark) can be applied. The communication unit 21 transmits, to the operation management server 10, identification information for identifying the large-sized moving tool 2 together with operation information including the current position of the large-sized moving tool 2 detected by the GPS receiver 22. The communication unit 21 receives the travel route RB on which the large travel tool 2 is to travel and the boarding/alighting point P at which the large travel tool 2 is to be parked, which are generated or predetermined by the operation management server 10, from the operation management server 10. The operation information includes not only the current position but also the congestion state of the occupant in the large-sized traveling tool, abnormal information (information such as a failure) that interferes with the operation of the large-sized traveling tool 2, and the like.

The GPS receiver 22 receives positioning signals from a plurality of GPS satellites to measure the position (latitude, longitude, and the like) of the large-sized mobile tool 2.

The control unit 23 is configured to include a computer having an arithmetic unit such as a CPU (central processing unit), a storage unit such as a ROM (read only memory) or a RAM (random access memory), and other peripheral circuits, and is wirelessly connectable to the network 6 via the communication unit 21. When the communication unit 21 receives the operation route RB from the operation management server 10, the control unit (calculation unit) 23 controls various actuators (a travel motor, a steering motor, and the like) for traveling the large-sized moving tool 2 so as to travel on the operation route RB in accordance with the driving plan. When the communication unit 21 receives the boarding/alighting point P from the operation management server 10, the control unit 23 controls the traveling actuator, the door opening/closing actuator, and the like of the large-sized moving tool 2 so as to stop the vehicle at the boarding/alighting point P and allow the user 3 to board/alighting.

The control unit 23 may control the travel actuator, the door opening/closing actuator, and the like of the large-sized moving tool 2 in accordance with the request for the user 3 to get on or off near the travel route RB, without going through the operation management server 10. The boarding/alighting request of the user 3 near the travel route RB can be detected by detecting a movement (e.g., raising a hand) of the user 3 that the user desires to board or descend, for example, with an in-vehicle camera or the like. It is also possible to receive a boarding/alighting request of the user 3 from the user terminal 4 by short-range wireless communication.

The user terminal 4 includes a communication unit 41, a GPS receiver 42, an input unit 43, and a display unit 44.

The communication unit 41 is configured to be capable of performing wireless communication with the operation management server 10 via the network 6. The communication unit 41 may be configured to include a short-range wireless communication unit, and in this case, when the user 3 is seated in the large-sized mobile tool 2 or located in the vicinity of the large-sized mobile tool 2, the communication unit can communicate with the communication unit 21 of the in-vehicle terminal 20 of the large-sized mobile tool 2 by short-range wireless communication. The communication unit 41 transmits to the operation management server 10 a boarding/alighting request of the user 3 for the large-sized mobile tool 2, current position information including the current position of the user 3 (user terminal 4) detected by the GPS receiver 42, and user information including the action plan and preference information of the user 3 input through the input unit 43. The communication unit 21 receives various information and notifications including the boarding/alighting point P, the boarding/alighting route RS, and the identification information of the large-sized travel tool 2 from the operation management server 10.

The GPS receiver 42 receives positioning signals from a plurality of GPS satellites, thereby determining the position of the user 3 carrying the user terminal 4.

The input unit 43 is constituted by a physical switch (e.g., a touch panel) that can be pressed. The input unit 43 may be constituted by a microphone, and various commands may be inputted by voice through the microphone. The user 3 inputs user information through the input unit 43, and inputs an entry/exit request when wishing to enter and exit the large-sized moving tool 2.

The display unit 44 is configured by, for example, a liquid crystal display, and displays user information or various information and notifications received from the operation management server 10 and the like in response to a request input by the user 3 through the input unit 43. In addition to the display unit 44, a speaker, a vibrator, and the like may be provided to read and display contents with voice or to give a notification by sound, vibration, or the like.

The control unit 45 is configured to include a computer having an arithmetic unit such as a CPU, a storage unit such as a ROM and a RAM, and other peripheral circuits, and is wirelessly connectable to the network 6 via the communication unit 41. The control unit (arithmetic unit) 45 causes the display unit 44 to display user information input by the user 3, various information received from the operation management server 10, and a notification. The control unit (storage unit) 45 stores user information input by the user 3 and various information received from the operation management server 10.

The in-vehicle terminal 50 of the small-sized portable device 5 includes a communication unit 51, a GPS receiver 52, and a control unit 53.

The communication unit 51 is configured to be capable of performing wireless communication with the operation management server 10 via the network 6. The communication unit 51 may include a short-range wireless communication unit. The communication unit 51 transmits the movable range information including the current position of the small-sized moving tool 5 detected by the GPS receiver 52 and the movable distance and speed of the small-sized moving tool 5 to the operation management server 10. The communication unit 51 receives the boarding/alighting route RS from the current position to the boarding/alighting point P on which the small mobile device 5 is to travel, from the operation management server 10.

The GPS receiver 52 receives positioning signals from a plurality of GPS satellites, and measures the position (latitude, longitude, and the like) of the small-sized mobile tool 5.

The control unit 53 is configured as a computer including an arithmetic unit such as a CPU, a storage unit such as a ROM and a RAM, and other peripheral circuits, and is capable of performing wireless communication with the network 6 via the communication unit 51. When the communication unit 51 receives the ascending/descending route RS from the operation management server 10 and the user 3 performs an operation to start traveling, the control unit (calculation unit) 53 controls actuators (a traveling motor, a steering motor, and the like) for traveling of the small-sized traveling tool 5 so that the small-sized traveling tool 5 travels on the ascending/descending route RS.

The small-sized mobile device 5 may also have the function of the user terminal 4. That is, the in-vehicle terminal 50 of the small mobile device 5 may include an input unit and a display unit. The in-vehicle terminal 50 may be omitted from the small mobile device 5, and the control unit 45 of the user terminal 4 may control the actuator for traveling of the small mobile device 5. The user 3 moves on foot or manipulates the small moving means 5 to move by hand driving as guided by the ascending/descending route RS of the user terminal 4.

Fig. 3 is a block diagram showing a schematic configuration of the operation management server 10. The operation management server 10 is configured to include an arithmetic processing device including a CPU, a ROM, a RAM, and other peripheral circuits, such as a processor and a memory, and is capable of communicating with the in-vehicle terminal 20 of the large-sized portable tool 2, the user terminal 4, and the in-vehicle terminal 50 of the small-sized portable tool 5 via the communication unit 11. As shown in fig. 3, the operation management server 10 has a functional configuration including an operation route generation unit 12, an operation information acquisition unit 13, a user information acquisition unit 14, a selection unit 15, an ascending/descending point determination unit 16, an ascending/descending route generation unit 17, an output unit 18, and a storage unit 19. Although not shown, the operation management server 10 further includes an input unit and a display unit.

The travel route generation unit 12 generates the travel route RB of each large-sized moving tool 2, and determines an operation plan for traveling on the travel route RB. For example, the travel route generation unit 12 generates the travel route RB so that the large-sized traveling tools 2a and 2b, such as arterial roads, in the travel area of the large-sized traveling tool 2 registered in advance are separated from each other and travel.

The large mobile tool 2 is stored in, for example, a garage at a predetermined position outside the operation time, and is operated from the garage exit and enters the garage when the operation is completed. The travel route generation unit 12 determines an operation plan based on the time of delivery and storage of the large-sized mobile tool 2, the time of parking of facilities in the area, the scheduled boarding/alighting time of the user, and the like, which are registered in advance. The operation route generation unit 12 may generate the operation route RB and determine the operation plan in consideration of weather conditions in the operation area on the day, the event handling condition on the operation route, traffic conditions such as traffic congestion and no traffic. The operation route RB of the large mobile tool 2 generated by the operation route generation unit 12 and the determined operation plan are stored in the storage unit 19 in association with each large mobile tool 2.

The operation information acquiring unit 13 acquires the information transmitted from the in-vehicle terminal 20 of the large mobile tool 2 through the communication unit 21, that is, the identification information of the large mobile tool 2 and the operation information including the current position of the large mobile tool 2, through the communication unit 11. The identification information of the large mobile tool 2 also includes information of various services provided in the large mobile tool 2. The operation information acquiring unit 13 acquires the identification information and the operation information of the large-sized mobile tool 2 periodically (for example, every few minutes or every few seconds). The identification information and the operation information of the large-sized portable tool 2 acquired by the operation information acquiring unit 13 are stored in the storage unit 19 and updated as needed.

The user information acquiring unit 14 acquires the boarding/alighting request and the current position information of the user 3 transmitted from the user terminal 4 through the communication unit 41, through the communication unit 11. The user information acquisition unit 14 also has a function of receiving the boarding/alighting request and the current position information, and constantly acquires (constantly receives) the boarding/alighting request and the current position information transmitted from the user terminal 4. Further, the user information acquiring section 14 also acquires the movable range information of the small-sized moving tool 5 transmitted from the in-vehicle terminal 50 of the small-sized moving tool 5 through the communication section 51 through the communication section 11. The user information acquisition unit 14 also has a function of receiving the movable range information, and constantly acquires (constantly receives) the movable range information transmitted from the small-sized mobile tool 5. In addition, when the user 3 moves by walking without using the small-sized moving tool 5, the movable range information of the user 3 can be acquired from the user terminal 4.

The user information acquiring unit 14 acquires the user information of the user 3 stored in the storage unit of the user terminal 4 through the communication unit 11 and transmitted from the user terminal 4 through the communication unit 41. The user information acquired by the user information acquiring unit 14 is stored in the storage unit 19. Further, the usage record of the user 3 including the user information stored in the storage unit 19 may be used next time the user 3 uses the large-sized moving tool 2. In addition, regardless of the presence or absence of the boarding/alighting request from the user 3, the use of the large-sized mobile tool 2 may be suggested from the operation management server 10 to the user 3 based on the use record. Such a suggestion can be made, for example, when the large-sized mobile tool 2 holds a campaign targeted for a specific user.

When the user information acquiring unit 14 acquires the boarding/alighting request of the user 3, the user information, and the movable range information of the small-sized moving tool 5, the selecting unit 15 selects the large-sized moving tool 2 used by the user 3. In this case, the selection unit 15 selects the large moving tool 2 on which the user 3 (and the small moving tool 5) rides based on the travel route RB of the large moving tool 2, the identification information and the travel information, the user information of the user 3, the current position information of the user 3 acquired by the user information acquisition unit 14, and the movable range information of the small moving tool 5 stored in the storage unit 19.

More specifically, the selection unit 15 selects the large moving tool 2 suitable for the action plan of the user 3 based on the operation route RB and the operation information of the large moving tool 2, the current position information of the user 3, and the movable range information of the small moving tool 5. The selection unit 15 also selects the large moving tool 2 that is suitable for the preference information of the user 3 based on the identification information of the large moving tool 2. The selection unit 15 may select a plurality of candidates for the large-sized mobile equipment 2 on which the user 3 is to be carried, transmit the selected plurality of candidates to the user terminal 4, and allow the user 3 to select from the selected candidates.

When the large-sized travel tool 2 on which the user 3 is to be carried is selected by the selection unit 15, the boarding/alighting point determination unit 16 determines the boarding/alighting point P on the travel route RB. In this case, the boarding/alighting point determination unit 16 determines the boarding/alighting point P based on the travel route RB of the large travel tool 2 selected by the selection unit 15, the travel information, and the movable range information of the small travel tool 5. Specifically, the boarding/alighting point P is determined so that the moving distance or the moving time of the small moving tool 5 becomes the shortest.

The boarding/alighting point determination unit 16 may determine the boarding points P1 and P3 so that the waiting time of the user 3 is the shortest. For example, when the preference information of the user 3 includes information "waiting time at the time of travel" and the like, the riding places P1 and P3 are determined so that the time for the user 3 to wait for the arrival of the large-sized moving tool 2 at the riding places P1 and P3 becomes shortest. In this case, although the moving distance of the small-sized moving tool is long, the user 3 can be prevented from being forced to wait and being in a hurry situation by giving the user 3 a feeling of moving. Further, weather information may be acquired separately, and the riding places P1 and P3 may be determined based on the weather information. In this case, for example, if it rains at the scheduled riding time, a place with a ceiling, a tree, or the like is set as riding places P1 and P3. In addition, when the air temperature is low, the sunward places can be taken as riding places P1 and P3, and when the wind is high, the low wind places such as alleys and tunnels surrounded by the building can be taken as riding places P1 and P3.

When the boarding/alighting point determination unit 16 determines the boarding/alighting point P, the boarding/alighting route generation unit 17 generates a boarding/alighting route RS from the current position of the small-sized mobile tool 5 (and the user 3) to the boarding/alighting point P determined by the boarding/alighting point determination unit 16, based on the current position information of the user 3 acquired by the user information acquisition unit 14 and the movable range information of the small-sized mobile tool 5. When the user 3 does not request the reduction of the waiting time during the movement, the ascending/descending route generating unit 17 generates the ascending/descending route RS so that the moving distance or the moving time of the small-sized moving tool 5 becomes the shortest. When the user 3 wishes to shorten the waiting time during movement, the ascending/descending route generation unit 17 generates the ascending/descending route RS so that the waiting time of the user 3 during movement is the shortest. That is, in order to shorten the waiting time of the user 3, the ascending/descending route generation unit 17 generates the ascending/descending route RS for the detour as necessary.

The output unit 18 transmits various information including the identification information of the large-sized running tool 2 selected by the selection unit 15 and the ascending/descending route RS generated by the ascending/descending route generation unit 17 to the user terminal 4, notifies the user 3 of the information, and transmits the ascending/descending route RS to the small-sized running tool 5. When there are a plurality of large-sized mobile tools 2 selected by the selection unit 15, the user 3 determines a large-sized mobile tool 2 that is desired to be moved on or off from among the large-sized mobile tools 2 selected based on various information. Even if there is one large-sized moving tool 2 selected by the selection unit 15, the user 3 can determine whether or not to agree to boarding or alighting of the large-sized moving tool 2 selected based on various information.

The output unit 18 transmits (notifies) the boarding/alighting point P determined by the boarding/alighting point determination unit 16 to the large-sized moving tool 2 (determined by the user 3) selected by the selection unit 15. When the user 3 who is scheduled to get on/off the platform wishes to obtain the support of the passenger by using the ascending/descending steps, the user information may be notified together.

Fig. 4 is a flowchart showing an example of processing executed by the operation management server 10 according to a program stored in advance in the storage unit 19 of the operation management server 10. Fig. 4 shows processing performed by the operation management server 10, particularly, processing performed by the operation information acquisition unit 13, the user information acquisition unit 14, the selection unit 15, the boarding/alighting point determination unit 16, the boarding/alighting route generation unit 17, and the output unit 18. The processing shown in the flowchart is started when the operation management server 10 is powered on, for example, and is repeated at a predetermined cycle. The process of fig. 4 is started in a state where the operation route RB is generated by the operation route generation unit 12 and an initial operation plan is determined. The operation route RB and the initial operation plan are stored in the storage unit 19 in association with each large-sized travel tool 2.

First, in step S1, the identification information and the operation information of the large-sized moving tool 2 received by the communication unit 11 are read by the processing of the operation information acquisition unit 13. That is, a signal from the large moving tool 2 (in-vehicle terminal 20) is read. Next, in step S2, the user information acquisition unit 14 reads the boarding/alighting request of the user 3, the current position information and the user information received via the communication unit 11, and the movable range information of the small mobile tool 5. That is, signals from the user terminal 4 and the small-sized portable tool 5 (in-vehicle terminal 50) are read. Next, in step S3, it is determined whether or not an ascent/descent request has been received. The routine proceeds to step S4 when step S3 is affirmative (S3: YES), and ends the process when it is negative (S3: NO).

In step S4, the large-sized moving tool 2 on/off which the user 3 is to take is selected by the processing in the selection unit 15 based on the travel route RB of the large-sized moving tool 2, the identification information and the travel information, the user information and the current position information of the user 3, and the movable range information of the small-sized moving tool 5. Next, in step S5, the boarding/alighting point P is determined based on the operation route RB corresponding to the large travel tool 2 selected in step S4, that is, the operation route RB stored in the storage unit 19, the operation information acquired in step S1, and the movable range information of the small travel tool 5 acquired in step S2 by the processing of the boarding/alighting point determining unit 16. Next, in step S6, the operation route generation unit 12 changes the operation plan and transmits (notifies) the boarding/alighting point P determined in step S5 to the in-vehicle terminal 20 of the large travel tool 2 selected in step S4 by the processing of the output unit 18. The operation route generation unit 12 changes the initial operation plan so as to stop the vehicle for a predetermined time at the boarding/alighting point P.

Next, in step S7, the ascending/descending route RS of the user 3 and the small-sized mobile tool 5 is generated based on the current position information of the user 3 and the movable range information of the small-sized mobile tool 5 by the processing of the ascending/descending route generating unit 17. Next, in step S8, the processing in the output unit 18 transmits (notifies) various information including the identification information of the selected large-sized mobile tool 2 and the ascending/descending route RS to the user 3 (user terminal 4), and transmits the ascending/descending route RS to the small-sized mobile tool 5.

The main operation of the operation management system 100 according to the present embodiment will be described in more detail. Preference information such as "want to play an online game during movement" and "want to shorten the waiting time during movement" input in advance by the user 3 is stored in the storage unit of the user terminal 4. It is assumed that the user terminal 4 inputs, for example, an action plan in which the departure available time is the current time (for example, 11 o ' clock), and the facility B is reached at a predetermined time (for example, 16 o ' clock) after passing to the facility a in fig. 1 at a predetermined time (for example, 15 o ' clock).

At this time, when the user 3 inputs an entrance/exit request for the large-sized travel tool 2 to the user terminal 4, various information including a departure point and a departure recommended time, the entrance/exit routes RS1 to RS4, and identification information of the large-sized travel tools 2a and 2b for the user 3 to enter/exit are displayed on the display unit 44 of the user terminal 4 (step S6 and step S8). The user 3 is thereby able to identify recommended departure times, routes to destinations, services acceptable on the large mobile vehicle 2 scheduled for a ride, and the like.

When the user 3 having received the notification departs from the current position on the small mobile tool 5 at the departure recommended time (for example, 11 o' clock and 5 min), the small mobile tool 5 moves to the boarding location P1 along the boarding route RS1 with automatic driving (step S8). That is, when the user 3 performs the start operation, the small-sized moving tool 5 drives the travel actuator to move to the boarding point P1 along the boarding route RS1 instructed from the operation management server 10. Thus, the user 3 can move to the boarding point P1 along the boarding route RS1 by simply riding the small-sized moving tool 5 at the departure point and performing the start operation.

The riding place P3 is determined as a place on the traveling route RB1 of the large moving tool 2a closest to the current position of the user 3 (step S5). The travel route RS1 is generated so that the travel distance or the travel time of the user 3 and the small travel tool 5 becomes the shortest (step S7). Thereby, the user 3 can efficiently move to the riding place P1 along the riding route RS 1.

The user 3 who has reached the boarding location P1 gets off the small-sized travel tool 5, cuts off the power supply to the small-sized travel tool 5, carries the travel tool, and rides the large-sized travel tool 2a that has reached the boarding location P1. The large-sized moving tool 2a on which the user 3 rides is a vehicle that provides a free Wi-Fi (registered trademark) service in the vehicle, selected based on preference information of "want to play an online game during movement" of the user 3 (step S4). Therefore, the user 3 can play an online game while riding the large moving means 2 a. Since many passengers registered with the same preference information as the user 3 are seated in the large-sized travel tool 2a, the user 3 can exchange information with other passengers. The user 3 can obtain various services in accordance with his/her preference information, and can also obtain a high satisfaction during riding. In addition, when the passengers who have registered the same preference information as the user 3 are collected in one large-sized moving tool 2a, the distance of the travel route RB and the boarding/alighting point P increase to collect the passengers, and the operation time becomes long, but the user 3 can obtain various services in accordance with his/her preference information, and therefore, it is difficult to feel the disadvantage that the operation time becomes long.

The large-sized moving tool 2a stops when it reaches the get-off point P2 instructed by the operation management server 10 (step S6). Therefore, the user 3 can easily recognize the getting-off timing, and can prevent forgetting to get-off or getting-off at an incorrect location.

When the user 3 having got off the vehicle from the large-sized moving tool 2a starts operation on the small-sized moving tool 5 at the getting-off point P2, the small-sized moving tool 5 moves to the facility a along the getting-off route RS2 instructed by the operation management server 10 by autonomous driving (step S8). The get-off point P2 is determined as the point on the travel route RB1 of the large travel tool 2a closest to the facility a (step S5), and the get-off route RS2 is generated as the shortest route from the get-off point P2 to the facility a (step S7). Thereby, the user 3 can efficiently move from the get-off point P2 to the facility a.

When the user 3 who has finished the action plan at the facility a starts riding the small-sized moving tool 5 from the facility a at the notified departure recommended time (for example, 15: 5 minutes), the small-sized moving tool 5 moves to the boarding point P3 along the boarding route RS3 instructed by the operation management server 10. The riding place P3 and the riding route RS3 are determined not so as to minimize the travel distance but so as to minimize the waiting time of the user 3 during travel, for example (steps S5 and S7).

That is, the action plan of the user 3 includes a departure desired time from the facility a and an arrival desired time to the facility B, and the preference information includes information "it is desired to shorten the waiting time during movement". Based on these pieces of information, on the traveling route RB2 of the large moving vehicle 2b, the point where the waiting time of the user 3 is the shortest, not the point closest to the facility a, is determined as the boarding point P3 where the large moving vehicle 2b is seated (step S5). Also, in order to shorten the waiting time at the riding place P3, the riding route RS3 is generated as a detour route instead of the shortest route connecting the facility a and the riding place P3 (step S7). This allows the user 3 to ride the large-sized moving vehicle 2b without waiting at the facility a or the boarding point P3.

At the boarding point P3, the user 3 can ride a large-sized moving vehicle 2b that matches the preference information of the user 3. When the large-sized mobile tool 2B is parked at the alighting point P4 and the user 3 alights and gets on the small-sized mobile tool 5, the small-sized mobile tool 5 moves to the facility B along the alighting route RS4 instructed by the operation management server 10. Thereby, the user 3 can arrive at the facility B at a predetermined timing (e.g., 16 o' clock).

That is, according to the present embodiment, only when the user 3 inputs the action plan and the boarding/alighting request to the user terminal 4, the most suitable boarding/alighting point for the user 3 is determined on the operation route RB of the large-sized moving vehicle 2, and the effective route and plan from the current position to the destination are notified together. Therefore, the operation management of the large-sized moving tool 2, which is highly satisfactory for the user 3, can be performed efficiently.

The present embodiment can provide the following effects.

(1) The operation management server 10 includes: a travel route generation unit 12 that generates a travel route RB of the large-sized moving vehicle 2 on which the user 3 can ride; an operation information acquisition unit 13 that acquires operation information of the large-sized mobile tool 2; a user information acquisition unit 14 that acquires a boarding/alighting request, current position information, and destination information of the user 3; a boarding/alighting point determination unit 16 that determines boarding points P1 and P3 for the user 3 to board the large travel tool 2 and disembarking points P2 and P4 for the user 3 to get off the large travel tool 2 on the travel route RB generated by the travel route generation unit 12, based on the travel information of the large travel tool 2 acquired by the travel information acquisition unit 13 and the current position information and destination information of the user 3 acquired by the user information acquisition unit 14, when the user 3 requests to board and alighting from the user 3 is acquired by the user information acquisition unit 14; and an output unit 18 that outputs the boarding points P1, P3 and the alighting points P2, P4 (fig. 3) determined by the boarding/alighting point determination unit 16. This makes it possible to determine the boarding/alighting points P (P1 to P4) corresponding to the boarding/alighting requests from the user 3 and the like, and transmit the information to the user terminal 4 and the like. Therefore, the operation management of the large-sized moving tool 2, which is highly satisfactory for the user 3, can be performed efficiently.

(2) The operation management server 10 further includes an entering/leaving route generating unit 17, and the entering/leaving route generating unit 17 generates entering/leaving routes RS1 and RS3 from the current position of the user 3 to the entering/leaving points P1 and P3, and leaving/leaving routes RS2 and RS4 from the leaving points P2 and P4 to the destination of the user 3 (fig. 3). The output unit 18 also outputs the boarding routes RS1 and RS3 and the alighting routes RS2 and RS4 generated by the boarding and alighting route generation unit 17 (step S8). The boarding/alighting routes RS1 to RS4 are transmitted to, for example, the small-sized portable tools 5 held by the user 3. The user 3 can thereby effectively move from the current position to the boarding points P1, P3, and from the alighting points P2, P4 to the destination by using the small-sized moving means 5.

(3) The user information acquisition unit 14 also acquires the movable range information including the current position and the movable distance of the small-sized moving tool 5 that the user 3 can ride and carry, and the boarding/alighting point determination unit 16 also determines the boarding points P1 and P3 and the alighting points P2 and P4 based on the movable range information acquired by the user information acquisition unit 14 (step S5). Since the movable distance information can include the speed information of the small-sized moving tool 5, the boarding/alighting point P can be determined based on the movable distance, speed, and the like of the small-sized moving tool 5 used by the user 3 for movement, and the operation management of the large-sized moving tool 2 can be performed more efficiently.

(4) The user information acquisition unit 14 also acquires preference information of the user 3, and the boarding/alighting point determination unit 16 also determines the boarding points P1 and P3 and the alighting points P2 and P4 based on the preference information of the user 3 acquired by the user information acquisition unit 14 (step S5). Thus, for example, when the preference information of the user 3 includes information "it is desired to shorten the waiting time during travel", the boarding/alighting points P1 to P4 can be determined so that the waiting time of the user 3 at the boarding point or the like becomes the shortest, and the operation management of the large-sized travel tool 2 having a high satisfaction degree for the user 3 can be performed.

(5) The operation management server 10 further includes a selection unit 15, and the selection unit 15 selects the large-sized moving tools 2a and 2b (fig. 3) suitable for the user 3 from the plurality of large-sized moving tools 2 based on the preference information of the user 3 acquired by the user information acquisition unit 14. The large moving implement 2 has specific attributes such as a smoking vehicle, a female exclusive vehicle, and the like, or provides various services such as a network. By selecting a large-sized mobile tool 2 that more matches the preference information of the user 3 from among such large-sized mobile tools 2 that provide various services, it is possible to manage the operation of the large-sized mobile tool 2 that is highly satisfactory for the user 3.

(6) The operation management method of the embodiment of the invention comprises the following steps: an operation route RB of the large travel tool 2 on which the user 3 can ride is generated, operation information of the large travel tool 2 is acquired (step S1), a boarding/alighting request, current position information, and destination information of the user 3 are acquired (step S2), and when the boarding/alighting request of the user 3 is acquired, boarding points P1 and P3 for the user 3 to ride the large travel tool 2 and alighting points P2 and P4 for the user to get off from the large travel tool 2 on the operation route RB are determined based on the operation information of the large travel tool 2, the current position information of the user 3, and the destination information (steps S3 and S5), and the boarding points P1 and P3 and alighting points P2 and P4 are output (step S8). This enables efficient operation management of the large-sized moving tool 2, which is highly satisfactory for the user 3.

(7) The operation management system 100 includes an operation management server 10, a vehicle-mounted terminal 20 mounted on the large-sized mobile device 2, and a user terminal 4 (fig. 2) held or carried by the user 3. The in-vehicle terminal 20 of the large travel tool 2 controls the movement of the large travel tool 2 based on the travel route RB generated by the travel route generation unit 12, transmits the travel information of the large travel tool 2 to the travel management server 10, and the user terminal 4 transmits the boarding/alighting request, the current position information, and the destination information of the user 3 to the travel management server 10. With such an operation management system 100, it is possible to determine an optimal boarding/alighting point for the user 3 on the operation route RB of the large-sized mobile tool 2, and it is possible to efficiently manage the operation of the large-sized mobile tool 2 with high satisfaction for the user 3.

The above embodiment can be modified into various forms. The following describes modifications. In the above-described embodiment, the operation of a vehicle such as a bus having an automatic driving function is managed, but the configuration of a ride-sharing mobile body that a user can ride is not limited to the above. The ride-sharing mobile object may be, for example, a ride-sharing taxi, a tram, a water bus, or the like, or may be a small-sized vehicle instead of a large-sized vehicle. In this case, the on-vehicle terminal of the ride share mobile unit may be provided with a display unit or the like to guide the driving route and the boarding/alighting point to the driver.

In the above embodiment, the operation route RB is shown as fixed or generated information, but may be changed as required. For example, the operation route RB may be corrected appropriately by the processing of the operation route generating unit 12 of the operation management server 10 based on the current position information of the user 3 and the movable range information of the small-sized moving tool 5, and the notification may be performed to the large-sized moving tool 2. That is, the configuration of the travel route generation unit is not limited to the above.

In the above embodiment, the operation management server 10 as an example of the operation management device generates the operation route RB of the large-sized moving tool 2, but the operation route is not limited to this. The information may be determined and registered in advance by, for example, the owner of each large moving tool 2. The operation route generated or corrected on the large-sized moving tool 2 side may be transmitted to the operation management server 10 side. That is, the operation route generation unit may be provided outside the operation management device (for example, a ride-sharing mobile object).

In the above-described embodiment, the information including the current position and the movable distance of the small moving tool 5 is transmitted as the movable range information to the operation management server 10, but the movable range information is not limited thereto. The movable range information may also be information containing the current position of the user 3 and the movable distance, for example, when the user 3 moves on foot without using the small moving means 5.

In the above embodiment, the boarding/alighting point P is determined based on the action plan including the departure allowed time from the current position, the destination, and the arrival desired time at the destination of the user 3, but the destination information of the user is not limited to the above. The destination information may be, for example, only the destination direction of the ride vehicle, and may not specify the departure permission time or the arrival desire time. For example, only the ride vehicle may be used as the destination information. That is, the configuration of the user information acquisition section that acquires the movable range information, the destination information is not limited to the above.

In the above embodiment, the user 3 moves by the small electric moving tool 5 having a simple shape such as a scooter or scooter capable of standing sitting, but any portable moving body may be used as long as the user can sit and carry. For example, a wheelchair or the like capable of riding the large-sized moving tool 2 may be used. When the size and weight of the small-sized mobile tool 5 limit the large-sized mobile tool 2 that can be used, the information may be included in preference information of the user 3, and the large-sized mobile tool 2 may be selected based on the information. In the case where assistance from an occupant (a worker or a fellow passenger) of the large-sized traveling tool 2 is required, the information may be included in preference information of the user 3 and transmitted to the large-sized traveling tool 2 to notify the occupant. Further, the small-sized moving tool 5 and the user terminal 4 may be formed integrally.

In the above embodiment, the operation management server 10, which is an example of the operation management device, selects the large-sized moving tool 2 on which the user 3 rides, but the user 3 may select the large-sized moving tool 2 on which the user 3 desires to ride via the user terminal 4. That is, the selection unit for selecting the ride-sharing mobile unit may be provided outside the operation management device (e.g., a user terminal).

The above description is only an example, and the above embodiments and modifications are not intended to limit the present invention as long as the features of the present invention are not impaired. One or more of the above-described embodiments and modifications may be arbitrarily combined, and modifications may be combined with each other.

Description of the reference numerals:

2(2a, 2 b): a large moving tool; 4: a user terminal; 5: a small mobile tool; 6: a network; 10: operating a management server; 11: a communication unit; 12: a travel route generation unit; 13: an operation information acquisition unit; 14: a user information acquisition unit; 15: a selection section; 16: a boarding/alighting point determination unit; 17: an ascending/descending route generation unit; 18: an output section; 19: a storage unit; 20: a vehicle-mounted terminal; 21: a communication unit; 22: a GPS receiver; 23: a control unit; 41: a communication unit; 42: a GPS receiver; 43: an input section; 44: a display unit; 45: a control unit; 50: a vehicle-mounted terminal; 51: a communication unit; 52: a GPS receiver; 53: a control unit; 100: and operating the management system.

Claims

1. An operation management device (10) is characterized by comprising:

a travel route generation unit (12) that generates a travel route of a ride-sharing mobile body (2) that a user can ride;

an operation information acquisition unit (13) that acquires operation information of the ride-sharing mobile unit (2);

a user information acquisition unit (14) that acquires a boarding/alighting request from a user, current position information, destination information, and movable range information including the current position and movable distance of a portable mobile body (5) that the user can ride and carry;

a boarding/alighting point determination unit (16) that, when a user's boarding/alighting request is acquired by the user information acquisition unit (14), generates a boarding point for the user to ride the boarding/alighting mobile unit (2) and a disembarking point for the user to disembark from the boarding/alighting mobile unit (2) on the travel route generated by the travel route generation unit (12) based on the travel information of the boarding mobile unit (2) acquired by the travel information acquisition unit (13) and the current position information, destination information, and movable range information of the user acquired by the user information acquisition unit (14); and

and an output unit (18) that outputs the boarding point and the alighting point determined by the boarding/alighting point determination unit (16).

2. The operation management device (10) according to claim 1,

a boarding/alighting route generation unit (17) for generating a boarding route from the current position of the user to the boarding point and an alighting route from the alighting point to the destination of the user,

the output unit (18) also outputs the boarding route and the alighting route generated by the boarding/alighting route generation unit (17).

3. The operation management device (10) according to claim 1 or 2,

the user information acquisition unit (14) also acquires preference information of the user,

the boarding/alighting point determination unit (16) determines the boarding point and the alighting point based on preference information of the user acquired by the user information acquisition unit (14).

4. The operation management device (10) according to claim 3,

the mobile terminal further comprises a selection unit (15), and the selection unit (15) selects a ride-sharing mobile object on the basis of the preference information of the user acquired by the user information acquisition unit (14).

5. The operation management device (10) according to claim 4,

the operation information acquisition unit (13) further acquires identification information of the ride-sharing mobile body (2) including information of services provided during riding of the ride-sharing mobile body (2),

the selection unit (15) also selects a ride-sharing mobile body (2) on the basis of the identification information of the ride-sharing mobile body (2) acquired by the operation information acquisition unit (13).

6. An operation management method, comprising:

generating a running route of a ride-sharing mobile body (2) which can be taken by a user,

acquiring operation information of the ride-sharing mobile (2),

acquiring a boarding/alighting request, current position information, destination information, and movable range information including a current position and a movable distance of a portable moving body (5) that the user can ride and carry,

determining a riding place for the user to ride the ride-on mobile body (2) and a getting-off place for getting off from the ride-on mobile body (2) on the travel route based on the travel information of the ride-on mobile body (2) and the current position information, the destination information, and the movable range information of the user when the riding and landing request of the user is acquired,

and outputting the riding place and the getting-off place.

7. An operation management system (100) characterized in that,

comprising the operation management device (10) according to any one of claims 1 to 5, a vehicle-mounted terminal (20) mounted on the ride-sharing mobile body (2), and a user terminal (4) held or carried by the user,

the vehicle-mounted terminal (20) has a control unit (23) for controlling the movement of the car pool moving body (2) according to the operation route generated by the operation route generation unit (12), and a communication unit (21) for transmitting the operation information of the car pool moving body (2) to the operation management device (10),

the user terminal (4) has a communication unit (41) that transmits an entrance/exit request, current position information, and destination information of the user to the operation management device (10).