JPWO2019159605A1 - Operation management device, operation management method and operation management system - Google Patents

Abstract

The operation management device (10) includes an operation route generation unit (12) that generates an operation route of a shared mobile body that a user can board, an operation information acquisition unit (13) that acquires operation information of a shared mobile body, and a user. When the user information acquisition unit (14) and the user information acquisition unit (14) acquire the boarding / alighting request, the current location information, and the destination information, the operation information acquisition unit (13) On the operation route generated by the operation route generation unit (12) based on the operation information of the shared mobile body acquired by the above and the user's current location information and destination information acquired by the user information acquisition unit (14). Determined by the boarding / alighting point determination unit (16) and the boarding / alighting point determination unit (16) that determine the boarding point for the user to board the shared moving body and the disembarking point for getting off from the shared moving body. It is provided with an output unit (18) that outputs a boarding point and a disembarking point.

Description

The present invention relates to an operation management device, an operation management method, and an operation management system for managing the operation of a mobile body.

As a technique of this type, conventionally, an operation management system is known in which an operation route of a mobile body operating via a stop is generated in response to a user's request for getting on and off at each stop (for example, a patent document). 1). In the operation management system of Patent Document 1, an operation route is generated so as to pass through a stop for which a boarding / alighting request is made.

JP-A-2002-208091

In the operation management system described in Patent Document 1, the moving body travels on a predetermined operation route, and the user can get on and off only at a stop which is a predetermined point, so that the efficiency is highly satisfactory for the user. It is difficult to manage the operation.

The operation management device according to one aspect of the present invention includes an operation route generation unit that generates an operation route of a shared mobile body that a user can board, an operation information acquisition unit that acquires operation information of a shared mobile body, and a user getting on and off. When the user information acquisition unit that acquires the request, the current location information, and the destination information, and the user information acquisition unit acquires the user's boarding / alighting request, the operation information of the shared mobile unit acquired by the operation information acquisition unit , Based on the user's current location information and destination information acquired by the user information acquisition unit, the boarding point for the user to board the shared mobile on the operation route generated by the operation route generation unit, and the shared movement. It includes a boarding / alighting point determining unit for determining a disembarking point for getting off the body, and an output unit for outputting the boarding point and the disembarking point determined by the boarding / alighting point determining unit.

The operation management method, which is another aspect of the present invention, generates an operation route of a shared vehicle on which a user can board, acquires operation information of the shared vehicle, requests for boarding / alighting of the user, current location information, and a destination. When the information is acquired and the user's boarding / alighting request is acquired, the user on the operation route gets on the shared mobile based on the operation information of the shared mobile and the user's current location information and destination information. This includes determining the boarding point of the vehicle and the disembarking point for disembarking from the shared moving body, and outputting the boarding point and the disembarking point.

Yet another aspect of the present invention is an operation management system including an operation management device, an in-vehicle terminal mounted on a shared mobile body, and a user terminal owned or carried by a user, wherein the in-vehicle terminal is an operation route. The user terminal has a control unit that controls the movement of the shared mobile unit according to the operation route generated by the generation unit, and a communication unit that transmits the operation information of the shared mobile unit to the operation management device. It has a boarding / alighting request, a communication unit that transmits current location information and destination information to an operation management device.

According to the present invention, the operation of the moving body can be efficiently managed.

The figure which shows typically an example of the operation by applying the operation management system which concerns on embodiment of this invention. The figure which shows roughly the structure of the operation management system which concerns on embodiment of this invention. The block diagram which shows the schematic structure of the operation management server of FIG. The flowchart which shows an example of the process executed by the operation management server of FIG.

Hereinafter, embodiments of the present invention will be described with reference to FIGS. 1 to 4. The operation management system according to the embodiment of the present invention manages the operation of large-scale mobility (public transportation) such as a bus in response to a user's boarding / alighting request or the like, and notifies the user or the like of the boarding / alighting point or the like.

FIG. 1 is a diagram schematically showing an example of operation by applying the operation management system according to the embodiment of the present invention. FIG. 1 shows two large mobility 2a and 2b (these may be collectively referred to as large mobility 2) operating on a predetermined route, and operating routes RB1 and RB2 (these) of each large mobility 2. Are sometimes collectively referred to as the operation route RB), which are indicated by solid arrows. The operation route RB may be a predetermined operation route, but is preferably an operation route that is dynamically generated so that the large mobility 2a and 2b are operated apart from each other. On the operation route RB, boarding / alighting points P1 to P4 (these may be collectively referred to as boarding / alighting points P) for the large mobility 2 to stop and get on / off the user 3 are shown.

The user 3 is meeting with a friend at the facility B, and is planning to stop at the facility A on the way to the facility B. At that time, the user 3 uses the large mobility 2. Specifically, the user 3 moves along the boarding routes RS1 and RS3 and accesses the operating routes RB1 and RB2 in order to board the large mobility 2a and 2b. Further, after getting off from the large mobility 2a and 2b, the user 3 moves along the getting-off route RS2 and RS4 and heads for the destination (the boarding route RS1, RS3 and the getting-off route RS2 and RS4 are collectively referred to as the getting-off route RS). Sometimes called).

The large mobility 2 is, for example, a vehicle having an automatic driving function (for example, a bus), and travels on the operation route RB by automatic driving, and stops at the boarding / alighting point P to get on / off the user 3. When the large mobility 2 gets on and off the user 3, for example, the large mobility 2 performs an operation necessary for getting on and off the user 3, such as opening and closing a door and raising and lowering a step according to the getting on and off operation of the user 3 detected by an in-vehicle camera or the like. Means. The large-scale mobility 2 is not a means of transportation for the purpose of high-speed transportation of cargo and people, but a means of transportation that patrolls between various facilities including stations of high-speed transportation means at a relatively slow speed. The large mobility 2 not only functions as a means of transportation, but also constitutes various spaces for providing various services to the user 3. For example, the large mobility 2 can be configured as an exchange salon, a coffee shop, a bar, and a plurality of types of small-scale stores.

The user 3 carries a user terminal 4 composed of a smartphone, a tablet terminal, a mobile phone, or the like and acts. The user 3 manages his / her own action schedule by inputting his / her own action schedule into the user terminal 4 or displaying it on the user terminal 4 (including notification by sound, vibration, etc.). The action schedule includes the time when the user 3 can depart from the current location, the destination, the desired time of arrival at the destination, and the like. In addition to the action schedule, the user's own preference information is also managed via the user terminal 4. The preference information is a matter desired by the user 3 when moving, and includes information such as wanting to play a game while moving, shopping while moving, and shortening a waiting time during moving.

The user 3 possesses a compact mobility 5 that can be freely boarded and carried. The compact mobility 5 is an electric transportation means having a simple shape such as a skateboard or a kick scooter on which one or two people can stand and ride. The compact mobility 5 may have a shape having a seat, but is of a size and weight that can be carried by the user 3 when not riding. The compact mobility 5 has an automatic driving function and moves on the boarding / alighting route RS by automatic driving. That is, the user 3 turns on the power of the small mobility 5 and gets on the small mobility 5 when heading for the boarding points P1 and P3, or when heading for the destination from the disembarking points P2 and P4. When the user 3 gets on the large mobility 2, the user 3 turns off the power of the small mobility 5 and carries the small mobility 5. That is, the small mobility 5 is brought into the large mobility 2.

The configuration of the operation management system capable of realizing the above operations will be described. FIG. 2 is a diagram schematically showing the configuration of the operation management system 100 according to the embodiment of the present invention. The operation management system 100 is an in-vehicle terminal 20a, 20b (collectively referred to as an in-vehicle terminal 20) mounted on a plurality of large mobility 2a, 2b registered in advance as means of transportation that can be shared (two in FIG. 1). (In some cases), a user terminal 4, an in-vehicle terminal 50 mounted on the small mobility 5, and an operation management server 10. The in-vehicle terminal 20, the user terminal 4, the in-vehicle terminal 50, and the operation management server 10 are connected to a network 6 including a wireless communication network composed of a cellular network such as 3G (3rd Generation) or LTE (Long Term Evolution). To.

The in-vehicle terminal 20 of the large mobility 2 has a communication unit 21, a GPS receiver 22, and a control unit 23.

The communication unit 21 is configured to enable wireless communication with the operation management server 10 via the network 6. The communication unit 21 may be configured to include a proximity wireless communication unit (not shown) to which a proximity wireless communication technology such as Wi-Fi (registered trademark) or Bluetooth (registered trademark) can be applied. The communication unit 21 transmits the operation information including the current location of the large mobility 2 detected by the GPS receiver 22 to the operation management server 10 together with the identification information for identifying the large mobility 2. The communication unit 21 receives from the operation management server 10 the operation route RB generated by the operation management server 10 or which the large mobility 2 should travel, and the boarding / alighting point P where the large mobility 2 should stop. To do. In addition to the current location, the operation information includes the congestion status of the occupants in the large mobility, abnormal information (information such as a failure, etc.) that interferes with the operation of the large mobility 2.

The GPS receiver 22 receives positioning signals from a plurality of GPS satellites, thereby measuring the position (latitude, longitude, etc.) of the large mobility 2.

The control unit 23 includes a computer having a calculation unit such as a CPU, a storage unit such as a ROM and a RAM, and other peripheral circuits, and can be wirelessly connected to the network 6 via the communication unit 21. When the communication unit 21 receives the operation route RB from the operation management server 10, the control unit (calculation unit) 23 travels on the operation route RB according to the operation schedule, and various actuators (travel motors and traveling motors) for traveling of the large mobility 2 Steering motor, etc.) is controlled. Further, when the communication unit 21 receives the boarding / alighting point P from the operation management server 10, the control unit 23 stops at the boarding / alighting point P and controls the traveling actuator, the door opening / closing actuator, and the like of the large mobility 2 so as to allow the user 3 to get on and off. To do.

Further, the control unit 23 may control the traveling actuator, the door opening / closing actuator, and the like of the large mobility 2 in response to the boarding / alighting request of the user 3 near the operation route RB without going through the operation management server 10. The boarding / alighting request of the user 3 near the operation route RB can be detected, for example, by detecting the desired motion (raising hand, etc.) of the user 3 with an in-vehicle camera or the like. The boarding / alighting request of the user 3 can also be received from the user terminal 4 via the proximity wireless communication.

The user terminal 4 has a communication unit 41, a GPS receiver 42, an input unit 43, and a display unit 44.

The communication unit 41 is configured to enable wireless communication with the operation management server 10 via the network 6. The communication unit 41 may be configured to include a proximity wireless communication unit. In this case, when the user 3 is in the vicinity of the large mobility 2 such as while riding in the large mobility 2, the in-vehicle terminal 20 of the large mobility 2 It is possible to communicate with the communication unit 21 of the above via proximity wireless communication. The communication unit 41 transmits and inputs the user 3's request for getting on and off the large mobility 2 and the current location information including the current location of the user 3 (user terminal 4) detected by the GPS receiver 42 to the operation management server 10. User information including the action schedule and preference information of the user 3 input via the unit 43 is transmitted. The communication unit 21 receives various information and notifications including identification information of the boarding / alighting point P, the boarding / alighting route RS, and the large mobility 2 from the operation management server 10.

The GPS receiver 42 receives positioning signals from a plurality of GPS satellites, thereby measuring the position of the user 3 carrying the user terminal 4.

The input unit 43 is composed of a physical switch (for example, a touch panel) that can be pressed. The input unit 43 may be configured by a microphone, and various commands may be input by voice through the microphone. The user 3 inputs user information via the input unit 43, and when he / she wishes to get on / off the large mobility 2, he / she inputs a boarding / alighting request or the like.

The display unit 44 is composed of, for example, a liquid crystal display, displays user information in response to a request input by the user 3 via the input unit 43, or displays various information and notifications received from the operation management server 10 and the like. .. In addition to the display unit 44, a speaker, a vibrator, or the like may be provided to read out the displayed content by voice, or to notify by sound, vibration, or the like.

The control unit 45 includes a computer having a calculation unit such as a CPU, a storage unit such as a ROM and a RAM, and other peripheral circuits, and can be wirelessly connected to the network 6 via the communication unit 41. The control unit (calculation unit) 45 causes the display unit 44 to display the user information input by the user 3 and various information and notifications received from the operation management server 10. The control unit (storage unit) 45 stores the user information input by the user 3 and various information received from the operation management server 10.

The vehicle-mounted terminal 50 of the compact mobility 5 has a communication unit 51, a GPS receiver 52, and a control unit 53.

The communication unit 51 is configured to enable wireless communication with the operation management server 10 via the network 6. The communication unit 51 may be configured to include a proximity wireless communication unit. The communication unit 51 transmits the movable range information including the current location of the small mobility 5 detected by the GPS receiver 52 and the distance and speed information that the small mobility 5 can move to the operation management server 10. The communication unit 51 receives from the operation management server 10 the boarding / alighting route RS from the current location where the small mobility 5 should travel to the boarding / alighting point P.

The GPS receiver 52 receives positioning signals from a plurality of GPS satellites, thereby measuring the position (latitude, longitude, etc.) of the compact mobility 5.

The control unit 53 includes a computer having a calculation unit such as a CPU, a storage unit such as ROM and RAM, and other peripheral circuits, and can be wirelessly connected to the network 6 via the communication unit 51. The control unit (calculation unit) 53 is a small mobility 5 that travels on the boarding / alighting route RS when the user 3 performs an operation to start traveling after the communication unit 51 receives the boarding / alighting route RS from the operation management server 10. Controls the actuators for running (travel motors, steering motors, etc.).

The small mobility 5 may have the function of the user terminal 4. That is, the in-vehicle terminal 50 of the compact mobility 5 may have an input unit and a display unit. Further, the in-vehicle terminal 50 may be omitted from the compact mobility 5, and the control unit 45 of the user terminal 4 may control the traveling actuator of the compact mobility 5. The user 3 may move on foot according to the guidance of the boarding / alighting route RS by the user terminal 4, or may operate the small mobility 5 to move manually.

FIG. 3 is a block diagram showing a schematic configuration of the operation management server 10. The operation management server 10 includes a processor, a memory, and the like, that is, an arithmetic processing device having a CPU, ROM, RAM, and other peripheral circuits, and the in-vehicle terminal 20 and the user terminal 4 of the large mobility 2 via the communication unit 11. And can communicate with the in-vehicle terminal 50 of the small mobility 5. As shown in FIG. 3, the operation management server 10 has an operation route generation unit 12, an operation information acquisition unit 13, a user information acquisition unit 14, a selection unit 15, and an boarding / alighting point determination unit 16 as functional configurations. , A boarding / alighting route generation unit 17, an output unit 18, and a storage unit 19. Although not shown, the operation management server 10 also has an input unit and a display unit.

The operation route generation unit 12 generates an operation route RB for each large mobility 2 and determines an operation schedule for traveling on the operation route RB. For example, the operation route generation unit 12 generates an operation route RB so that the large mobility 2a and 2b are operated apart from each other on a highway or the like in the operation area of the large mobility 2 registered in advance.

The large mobility 2 is stored in, for example, a garage at a predetermined position outside the operating hours, and is discharged from the garage to start the operation, and when the operation is completed, the large mobility 2 is stored in the garage. The operation route generation unit 12 determines the operation schedule according to the departure time, the warehousing time, the stop time at the facility in the area, the scheduled boarding / alighting time of the user, and the like, which are registered in advance. The operation route generation unit 12 generates an operation route RB and determines an operation schedule in consideration of the weather conditions in the operation area of the day, the event holding status on the operation route, and the traffic conditions such as traffic congestion and traffic closure. It may be. The operation route RB of the large mobility 2 generated by the operation route generation unit 12 and the operation schedule determined are stored in the storage unit 19 in association with each large mobility 2.

The operation information acquisition unit 13 transmits information transmitted from the in-vehicle terminal 20 of the large mobility 2 via the communication unit 21, that is, identification information of the large mobility 2 and operation information including the current location of the large mobility 2 in the communication unit 11. Get through. The identification information of the large mobility 2 also includes information about various services provided in the large mobility 2. The operation information acquisition unit 13 acquires the identification information and the operation information of the large mobility 2 on a regular basis (for example, every few minutes or every few seconds). The identification information and operation information of the large mobility 2 acquired by the operation information acquisition unit 13 are stored in the storage unit 19 and updated as needed.

The user information acquisition unit 14 acquires the user 3 boarding / alighting request and the current location information transmitted from the user terminal 4 via the communication unit 41 via the communication unit 11. The user information acquisition unit 14 also has a function of receiving boarding / alighting requests and current location information, and constantly acquires (always accepts) boarding / alighting requests and current location information transmitted from the user terminal 4. Further, the user information acquisition unit 14 acquires the movable range information of the small mobility 5 transmitted from the in-vehicle terminal 50 of the small mobility 5 via the communication unit 51 via the communication unit 11. The user information acquisition unit 14 also has a function of receiving the movable range information, and constantly acquires (always accepts) the movable range information transmitted from the small mobility 5. When the user 3 moves on foot without using the small mobility 5, the movable range information of the user 3 may be acquired from the user terminal 4.

Further, the user information acquisition unit 14 acquires the user information of the user 3 stored in the storage unit of the user terminal 4 and transmitted from the user terminal 4 via the communication unit 41 via the communication unit 11. The user information acquired by the user information acquisition unit 14 is stored in the storage unit 19. The usage history of the user 3 including the user information stored in the storage unit 19 may be utilized the next time the user 3 uses the large mobility 2. Further, regardless of whether or not there is a boarding / alighting request from the user 3, the operation management server 10 may propose the use of the large mobility 2 to the user 3 based on the usage history. Such a proposal can be made, for example, when an event targeting a specific user is held in the large mobility 2.

When the user information acquisition unit 14 acquires the boarding / alighting request of the user 3 and the user information and the movable range information of the small mobility 5, the selection unit 15 selects the large mobility 2 to be used by the user 3. In this case, the selection unit 15 determines the operation route RB, identification information and operation information of the large mobility 2 stored in the storage unit 19, the user information of the user 3, and the current location of the user 3 acquired by the user information acquisition unit 14. Based on the information and the movable range information of the small mobility 5, the large mobility 2 on which the user 3 (and the small mobility 5) gets on and off is selected.

More specifically, the selection unit 15 conforms to the action schedule of the user 3 based on the operation route RB and the operation information of the large mobility 2, the current location information of the user 3, and the movable range information of the small mobility 5. Select large mobility 2. Further, the selection unit 15 selects the large mobility 2 that matches the preference information of the user 3 based on the identification information of the large mobility 2. The selection unit 15 may select a plurality of candidates for the large mobility 2 on which the user 3 gets on and off, transmit the selected plurality of candidates to the user terminal 4, and let the user 3 select from among them.

When the large mobility 2 on which the user 3 gets on and off is selected by the selection unit 15, the boarding / alighting point determination unit 16 determines the boarding / alighting point P on the operation route RB. In this case, the boarding / alighting point determination unit 16 determines the boarding / alighting point P based on the operation route RB and operation information of the large mobility 2 selected by the selection unit 15 and the movable range information of the small mobility 5. Specifically, the boarding / alighting point P is determined so that the moving distance or moving time of the small mobility 5 is the shortest.

The boarding / alighting point determination unit 16 may determine the boarding points P1 and P3 so that the waiting time of the user 3 is the shortest. For example, when the preference information of the user 3 includes the information "I want to shorten the waiting time when moving", the time for the user 3 to wait for the arrival of the large mobility 2 at the boarding points P1 and P3 is the shortest. The boarding points P1 and P3 are determined so as to be. In this case, the moving distance of the small mobility becomes long, but by giving the user 3 the feeling of moving, it is possible to suppress the occurrence of a situation in which the user 3 is kept waiting and frustrated. Alternatively, the weather information may be acquired separately and the boarding points P1 and P3 may be determined based on the weather information. In this case, for example, if the scheduled boarding time is rainy, a place with a roof or under a large tree is set as boarding points P1 and P3. Further, when the temperature is low, a sunny place can be set, and when the wind is strong, a place with a weak wind such as an alley surrounded by buildings or a tunnel can be set as boarding points P1 and P3.

When the boarding / alighting point P is determined by the boarding / alighting point determination unit 16, the boarding / alighting route generation unit 17 is based on the current location information of the user 3 acquired by the user information acquisition unit 14 and the movable range information of the small mobility 5. Generate the boarding / alighting route RS from the current location of 5 (and user 3) to the boarding / alighting point P determined by the boarding / alighting point determination unit 16. When the user 3 does not want to shorten the waiting time at the time of movement, the boarding / alighting route generation unit 17 generates the boarding / alighting route RS so that the moving distance or the moving time of the small mobility 5 is the shortest. When the user 3 wants to shorten the waiting time at the time of movement, the boarding / alighting route generation unit 17 generates the boarding / alighting route RS so that the waiting time of the user 3 at the time of moving is the shortest. That is, the boarding / alighting route generation unit 17 generates a boarding / alighting route RS that makes a detour as necessary in order to shorten the waiting time of the user 3.

The output unit 18 transmits various information including the identification information of the large mobility 2 selected by the selection unit 15 and the boarding / alighting route RS generated by the boarding / alighting route generation unit 17 to the user terminal 4 and notifies the user 3. At the same time, the boarding / alighting route RS is transmitted to the small mobility 5. When there are a plurality of large mobility 2s selected by the selection unit 15, the user 3 determines the large mobility 2 desired to get on and off from the large mobility 2 selected based on various information. Even if there is only one large mobility 2 selected by the selection unit 15, the user 3 may decide whether or not to agree to get on and off the large mobility 2 selected based on various information.

The output unit 18 transmits (notifies) the boarding / alighting point P determined by the boarding / alighting point determination unit 16 to the large mobility 2 (determined by the user 3) selected by the selection unit 15. If the user 3 who is scheduled to get on and off wishes to use the ascending / descending step, support the occupant, or the like, such user information may be notified together.

FIG. 4 is a flowchart showing an example of processing executed by the operation management server 10 according to a program stored in the storage unit 19 of the operation management server 10 in advance. FIG. 4 shows, among the processes executed by the operation management server 10, the operation information acquisition unit 13, the user information acquisition unit 14, the selection unit 15, the boarding / alighting point determination unit 16, the boarding / alighting route generation unit 17, and the output unit 18. Indicates the processing to be performed. The process shown in this flowchart is started, for example, when the power of the operation management server 10 is turned on, and is repeated at a predetermined cycle. The process of FIG. 4 is started in a state where the operation route RB is generated by the operation route generation unit 12 and the initial operation schedule is determined. The operation route RB and the initial operation schedule are stored in the storage unit 19 in association with each of the large mobility 2.

First, in step S1, the operation information acquisition unit 13 processes to read the identification information and operation information of the large mobility 2 received via the communication unit 11. That is, the signal from the large mobility 2 (vehicle-mounted terminal 20) is read. Next, in step S2, the user information acquisition unit 14 processes to read the user 3 boarding / alighting request, the current location information, and the user information received via the communication unit 11, and the movable range information of the small mobility 5. That is, the signals from the user terminal 4 and the small mobility 5 (vehicle-mounted terminal 50) are read. Next, in step S3, it is determined whether or not the boarding / alighting request has been received. If affirmed in step S3, the process proceeds to step S4, and if denied, the process ends.

In step S4, the user is processed by the selection unit 15 based on the operation route RB, identification information and operation information of the large mobility 2, the user information and the current location information of the user 3, and the movable range information of the small mobility 5. Select the large mobility 2 on which 3 gets on and off. Next, in step S5, the operation route RB corresponding to the large mobility 2 selected in step S4, that is, the operation route RB stored in the storage unit 19, and the operation route RB stored in the storage unit 19 are acquired in step S1 by the processing in the boarding / alighting point determination unit 16. The boarding / alighting point P is determined based on the operation information and the movable range information of the small mobility 5 acquired in step S2. Next, in step S6, the operation route generation unit 12 changes the operation schedule, and the boarding / alighting point P determined in step S5 by the processing in the output unit 18 is the in-vehicle terminal of the large mobility 2 selected in step S4. Send (notify) to 20. The operation route generation unit 12 changes the initial operation schedule so as to stop at the boarding / alighting point P for a predetermined time.

Next, in step S7, the boarding / alighting route generation unit 17 generates the boarding / alighting route RS of the user 3 and the small mobility 5 based on the current location information of the user 3 and the movable range information of the small mobility 5. Next, in step S8, various information including the selected large-scale mobility 2 identification information and the boarding / alighting route RS are transmitted (notified) to the user 3 (user terminal 4) by the processing in the output unit 18, and boarding / alighting is performed. The route RS is transmitted to the small mobility 5.

The main operations of the operation management system 100 according to the present embodiment will be described more specifically. In the storage unit of the user terminal 4, preference information such as "I want to play an online game while moving" and "I want to shorten the waiting time during moving", which is input in advance by the user 3, is stored. Through the user terminal 4, for example, as an action schedule, the departure time is the current time (for example, 11:00), and after stopping at the facility A in FIG. 1 until a predetermined time (for example, 15:00), the facility B is visited at a predetermined time (for example). It is assumed that an action schedule that arrives at 16:00) is entered.

At this time, when the user 3 inputs a request for getting on and off the large mobility 2 to the user terminal 4, various types including the departure point, the recommended departure time, the boarding / alighting routes RS1 to RS4, and the identification information of the large mobility 2a and 2b on which the user 3 gets on and off. The information is displayed on the display unit 44 of the user terminal 4 (step S6, step S8). As a result, the user 3 can recognize the recommended departure time, the route to the destination, the service received by the large mobility 2 scheduled to be boarded, and the like.

When the user 3 who receives the notification gets on the small mobility 5 at the recommended departure time (for example, 11:05) and departs from the current location, the small mobility 5 automatically moves to the boarding point P1 along the boarding route RS1 ( Step S8). That is, when the start operation is performed by the user 3, the small mobility 5 drives the traveling actuator and moves to the boarding point P1 along the boarding route RS1 commanded by the operation management server 10. As a result, the user 3 can move to the boarding point P1 along the boarding route RS1 only by getting on the small mobility 5 at the starting point and performing the starting operation.

The boarding point P3 is determined to be a point on the operation route RB1 of the large mobility 2a closest to the current location of the user 3 (step S5). Further, the boarding route RS1 is generated so that the travel distance or travel time of the user 3 and the small mobility 5 is the shortest (step S7). As a result, the user 3 can efficiently move to the boarding point P1 along the boarding route RS1.

The user 3 arriving at the boarding point P1 gets off from the small mobility 5, turns off the power of the small mobility 5 and carries it, and gets on the large mobility 2a arriving at the boarding point P1. The large mobility 2a on which the user 3 rides is a vehicle that provides a free Wi-Fi (registered trademark) service in the vehicle, which is selected based on the preference information of the user 3 "I want to play an online game while moving". (Step S4). Therefore, the user 3 can play an online game while riding on the large mobility 2a. In addition, many passengers who have registered the same preference information as the user 3 are on board in the large mobility 2a, so that the user 3 can communicate with other passengers such as exchanging information. The user 3 can receive various services suitable for his / her taste information, and can obtain a high degree of satisfaction even during the ride. When passengers who have registered the same preference information as user 3 are collected in one large mobility 2a, the distance of the operation route RB and the boarding / alighting point P increase in order to collect passengers, and the operation time becomes longer. For No. 3, since he / she can receive various services suitable for his / her own preference information, it is difficult to feel the demerit of the long operation time.

The large mobility 2a stops when it reaches the disembarkation point P2 commanded by the operation management server 10 (step S6). Therefore, the user 3 can easily recognize the disembarkation timing, and can prevent forgetting to disembark or getting off at an erroneous place.

When the user 3 who got off from the large mobility 2a at the disembarkation point P2 gets on the small mobility 5 and starts the operation, the small mobility 5 automatically moves to the facility A along the disembarkation route RS2 commanded by the operation management server 10. (Step S8). The disembarkation point P2 is determined to be a point on the operation route RB1 of the large mobility 2a closest to the facility A (step S5), and the disembarkation route RS2 is generated as the shortest route from the disembarkation point P2 to the facility A (step S7). As a result, the user 3 can efficiently move from the disembarkation point P2 to the facility A.

When the user 3 who has completed the action schedule at the facility A departs from the facility A and gets on the small mobility 5 at the notified recommended departure time (for example, 15:05), the small mobility 5 is transmitted from the operation management server 10. Move to the boarding point P3 along the commanded boarding route RS3. The boarding point P3 and the boarding route RS3 are not determined so as to have the shortest travel distance, but are determined so that, for example, the waiting time of the user 3 at the time of travel is the shortest (steps S5 and S7).

That is, the action schedule of the user 3 includes the desired time of departure from the facility A and the desired time of arrival at the facility B, and the preference information includes information that "I want to shorten the waiting time during movement". Based on this information, the point on the operation route RB2 of the large mobility 2b that has the shortest waiting time for the user 3 is determined as the boarding point P3 for the large mobility 2b, not the point closest to the facility A (step). S5). Further, in order to shorten the waiting time at the boarding point P3, the boarding route RS3 is generated as a detour route instead of the shortest route connecting the facility A and the boarding point P3 (step S7). As a result, the user 3 can board the large mobility 2b without having to wait at the facility A or the boarding point P3.

At the boarding point P3, the user 3 can board the large mobility 2b that matches the preference information of the user 3. When the large mobility 2b stops at the disembarkation point P4 and the user 3 disembarks and gets on the small mobility 5, the small mobility 5 moves to the facility B along the disembarkation route RS4 commanded by the operation management server 10. As a result, the user 3 can arrive at the facility B at the scheduled time (for example, 16:00).

That is, according to the present embodiment, the user 3 simply inputs the action schedule and the boarding / alighting request to the user terminal 4, and the optimum boarding / alighting point for the user 3 is determined on the operation route RB of the large mobility 2 and the current location. You will be notified with an efficient route and schedule from to your destination. Therefore, it is possible to efficiently manage the operation of the large mobility 2 with high satisfaction for the user 3.

According to this embodiment, the following effects can be obtained.
(1) The operation management server 10 includes an operation route generation unit 12 that generates an operation route RB of the large mobility 2 on which the user 3 can board, an operation information acquisition unit 13 that acquires the operation information of the large mobility 2, and the user 3. When the user information acquisition unit 14 that acquires the boarding / alighting request, the current location information, and the destination information, and the user information acquisition unit 14 acquires the boarding / alighting request of the user 3, the large-sized operation information acquisition unit 13 acquires the boarding / alighting request. Based on the operation information of the mobility 2 and the current location information and the destination information of the user 3 acquired by the user information acquisition unit 14, the user 3 on the operation route RB generated by the operation route generation unit 12 is a large mobility 2 Boarding points P1 and P3 for boarding the vehicle, and boarding points P2 and P4 for getting off from the large mobility 2 are determined by the boarding / alighting point determination unit 16 and the boarding point P1 determined by the boarding / alighting point determination unit 16. An output unit 18 that outputs P3 and drop-off points P2 and P4 is provided (FIG. 3). As a result, the boarding / alighting points P (P1 to P4) corresponding to the boarding / alighting request of the user 3 can be determined, and the information can be transmitted to the user terminal 4 or the like. Therefore, it is possible to efficiently manage the operation of the large-scale mobility 2 with high satisfaction for the user 3.

(2) The operation management server 10 generates the boarding routes RS1 and RS3 from the current location of the user 3 to the boarding points P1 and P3, and the disembarking routes RS2 and RS4 from the disembarking points P2 and P4 to the destination of the user 3. An boarding / alighting route generation unit 17 is further provided (FIG. 3). The output unit 18 further outputs the boarding routes RS1 and RS3 and the boarding routes RS2 and RS4 generated by the boarding / alighting route generation unit 17 (step S8). The boarding / alighting routes RS1 to RS4 are transmitted to, for example, the small mobility 5 possessed by the user 3. As a result, the user 3 can get on the small mobility 5 and efficiently move from the current location to the boarding points P1 and P3 and the disembarking points P2 and P4 to the destination.

(3) The user information acquisition unit 14 further acquires the movable range information including the current location and the movable distance of the small mobility 5 that the user 3 can board and carry, and the boarding / alighting point determination unit 16 further acquires the user information. Based on the movable range information acquired by the acquisition unit 14, the boarding points P1 and P3 and the disembarking points P2 and P4 are determined (step S5). The movable distance information can include the speed information of the small mobility 5, so that the boarding / alighting point P is determined based on the movable distance, the speed, and the like of the small mobility 5 used by the user 3 for movement. Therefore, it is possible to perform more efficient operation management of the large mobility 2.

(4) The user information acquisition unit 14 further acquires the preference information of the user 3, and the boarding / alighting point determination unit 16 further acquires the preference information of the user 3 acquired by the user information acquisition unit 14, and the boarding point P1. P3 and drop-off points P2 and P4 are determined (step S5). As a result, for example, when the preference information of the user 3 includes the information "I want to shorten the waiting time when moving", the boarding / alighting point so that the waiting time of the user 3 at the boarding point or the like is minimized. P1 to P4 can be determined, and the operation management of the large mobility 2 which is more satisfying for the user 3 can be performed.

(5) The operation management server 10 selects a selection unit 15 that selects large mobility 2a and 2b suitable for the user 3 from a plurality of large mobility 2 based on the preference information of the user 3 acquired by the user information acquisition unit 14. Further prepare (Fig. 3). The large mobility 2 has a specific attribute such as a smoking vehicle, a women-only vehicle, or provides various services such as a network. By selecting the large mobility 2 that is more suitable for the preference information of the user 3 from the large mobility 2 that provides such various services, the operation management of the large mobility 2 that is more satisfying for the user 3 can be performed. Can be done.

(6) In the operation management method according to the embodiment of the present invention, the operation route RB of the large mobility 2 on which the user 3 can board is generated, the operation information of the large mobility 2 is acquired (step S1), and the user 3 gets on and off. The request, the current location information, and the destination information are acquired (step S2), and when the user 3 boarding / alighting request is acquired, the operation information of the large mobility 2 and the current location information and the destination information of the user 3 are obtained. Then, the boarding points P1 and P3 for the user 3 to get on the large mobility 2 and the getting off points P2 and P4 for getting off from the large mobility 2 on the operation route RB are determined (steps S3 and S5). The boarding points P1 and P3 and the disembarking points P2 and P4 are output (step S8). As a result, it is possible to efficiently manage the operation of the large mobility 2 with high satisfaction for the user 3.

(7) The operation management system 100 includes an operation management server 10, an in-vehicle terminal 20 mounted on the large mobility 2, and a user terminal 4 possessed or carried by the user 3 (FIG. 2). The in-vehicle terminal 20 of the large mobility 2 controls the movement of the large mobility 2 according to the operation route RB generated by the operation route generation unit 12, transmits the operation information of the large mobility 2 to the operation management server 10, and is a user terminal. 4 transmits the boarding / alighting request of the user 3, the current location information, and the destination information to the operation management server 10. By such an operation management system 100, the optimum boarding / alighting point for the user 3 is determined on the operation route RB of the large mobility 2, and the efficient operation management of the large mobility 2 with high satisfaction for the user 3 is performed.

The above embodiment can be transformed into various forms. Hereinafter, a modified example will be described. In the above embodiment, the operation of a vehicle such as a bus having an automatic driving function is managed, but the configuration of the shared moving body on which the user can board is not limited to the above. The shared moving body may be, for example, a shared taxi, a tram, a water bus, or the like, and may be a small vehicle instead of a large vehicle. Further, the shared moving body may not be driven by automatic driving but may be driven by the driver. In this case, a display unit or the like is provided on the in-vehicle terminal of the shared moving body so that the driver can drive the vehicle. It may be possible to guide the operation route and the boarding / alighting point.

In the above embodiment, the operation route RB is shown as being fixed or generated, but this may be changed as required. For example, based on the current location information of the user 3 and the movable range information of the small mobility 5, the operation route RB may be appropriately modified by the processing of the operation route generation unit 12 of the operation management server 10 to notify the large mobility 2. Good. That is, the configuration of the operation route generation unit is not limited to that described above.

In the above embodiment, the operation management server 10 as an example of the operation management device generates the operation route RB of the large mobility 2, but the operation route is not limited to this. For example, the owner of each large mobility 2 may be predetermined and registered. Further, the operation route generated or modified by the large mobility 2 side may be transmitted to the operation management server 10 side. That is, the operation route generation unit can be provided in a place other than the operation management device (for example, a shared moving body).

In the above embodiment, information including the current location of the compact mobility 5 and the movable distance is transmitted to the operation management server 10 as movable range information, but the movable range information is not limited to this. For example, when the user 3 moves on foot without using the small mobility 5, the movable range information may be information including the current location of the user 3 and the movable distance.

In the above embodiment, the boarding / alighting point P is determined based on the action schedule including the departure time from the current location of the user 3, the destination, the desired arrival time at the destination, and the like, but the user's destination information is Not limited to those described above. The destination information may be, for example, only the destination direction of the shared moving body, and it is not necessary to specify the departure time or the desired arrival time. For example, only getting on a shared moving object may be used as destination information. That is, the configuration of the user information acquisition unit that acquires the movable range information and the destination information is not limited to the above.

In the above embodiment, the user 3 is moved by using the electric small mobility 5 having a simple shape such as a skateboard or a kick scooter on which the user can stand, but the user can ride and carry the vehicle. For example, the portable mobile body may be any. For example, a wheelchair or the like that can ride on the large mobility 2 may be used. When the large mobility 2 that can be boarded is limited by the size and weight of the small mobility 5, such information may be included in the preference information of the user 3 and the large mobility 2 may be selected accordingly. .. In addition, when the assistance of the occupants (staff and passengers) of the large mobility 2 is required, such information is included in the preference information of the user 3 and transmitted to the large mobility 2 and notified to the occupants. May be good. Further, the small mobility 5 and the user terminal 4 may be integrally formed.

In the above embodiment, the operation management server 10 as an example of the operation management device selects the large mobility 2 on which the user 3 rides, but the large mobility 2 in which the user 3 wants to ride via the user terminal 4 is selected. You may choose. That is, a selection unit for selecting a shared mobile body can be provided in a place other than the operation management device (for example, a user terminal or the like).

The above description is merely an example, and the present invention is not limited to the above-described embodiments and modifications as long as the features of the present invention are not impaired. It is also possible to arbitrarily combine one or a plurality of the above-described embodiments and the modified examples, and it is also possible to combine the modified examples.

2 (2a, 2b) Large mobility, 4 user terminal, 5 small mobility, 6 network, 10 operation management server, 11 communication unit, 12 operation route generation unit, 13 operation information acquisition unit, 14 user information acquisition unit, 15 selection unit , 16 boarding / alighting point determination unit, 17 boarding / alighting route generator, 18 output unit, 19 storage unit, 20 in-vehicle terminal, 21 communication unit, 22 GPS receiver, 23 control unit, 41 communication unit, 42 GPS receiver, 43 input unit , 44 display unit, 45 control unit, 50 in-vehicle terminal, 51 communication unit, 52 GPS receiver, 53 control unit, 100 operation management system

Claims (7)

An operation route generator that generates an operation route for a shared mobile unit that a user can board,
The operation information acquisition unit that acquires the operation information of the shared mobile unit,
A user information acquisition unit that acquires a user's boarding / alighting request, current location information, and destination information,
When the user's boarding / alighting request is acquired by the user information acquisition unit, the operation information of the shared mobile unit acquired by the operation information acquisition unit, and the user's current location information and destination acquired by the user information acquisition unit. Based on the information, the boarding point for the user to get on the shared moving body and the getting off point for getting off from the shared moving body on the operation route generated by the operation route generation unit are determined. Boarding / alighting point determination department and
An operation management device including an output unit that outputs the boarding point and the getting-off point determined by the boarding / alighting point determining unit. In the operation management device according to claim 1,
It further includes a boarding / alighting route generator that generates a boarding route from the user's current location to the boarding point and a boarding route from the disembarking point to the user's destination.
The output unit is an operation management device characterized by further outputting the boarding route and the disembarking route generated by the boarding / alighting route generation unit. In the operation management device according to claim 1 or 2.
The user information acquisition unit further acquires movable range information including the current location and the movable distance of the portable mobile body that the user can board and carry.
The boarding / alighting point determination unit is an operation management device that further determines the boarding point and the disembarking point based on the movable range information acquired by the user information acquisition unit. In the operation management device according to any one of claims 1 to 3,
The user information acquisition unit further acquires user preference information,
The boarding / alighting point determination unit is an operation management device that further determines the boarding point and the disembarking point based on the user's preference information acquired by the user information acquisition unit. In the operation management device according to claim 4,
An operation management device further comprising a selection unit for selecting a shared moving body based on the user's preference information acquired by the user information acquisition unit. Generates the operation route of the shared mobile that the user can board,
Obtain the operation information of the shared mobile body and
Acquire the user's boarding / alighting request, current location information, and destination information,
When the user's boarding / alighting request is acquired, the user on the operation route can board the shared mobile based on the operation information of the shared mobile and the current location information and the destination information of the user. Determine the boarding point and the disembarking point for getting off from the shared moving body,
An operation management method including outputting the boarding point and the disembarking point. The operation management device according to any one of claims 1 to 5,
An in-vehicle terminal mounted on the shared mobile body and
An operation management system including a user terminal owned or carried by the user.
The in-vehicle terminal includes a control unit that controls the movement of the shared mobile unit according to the operation route generated by the operation route generation unit, and a communication unit that transmits operation information of the shared mobile unit to the operation management device. And have
The user terminal is an operation management system characterized by having a boarding / alighting request of the user, a current location information, and a communication unit for transmitting destination information to the operation management device.

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