CN111652565A - Office management based processing method and system, intelligent terminal and storage medium - Google Patents
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Abstract
The invention provides a processing method, a system, an intelligent terminal and a storage medium based on office management, wherein the processing method based on office management comprises the following steps: when the information of the customer is input, detecting whether the information of the customer is repeatedly acquired; when the information data of the client is not repeatedly acquired, recording the data information of the client; detecting the type of the customer; when the client is a public client, setting the public access authority of each piece of material information of the client; when the customer is a non-public customer, the customer is classified into a designated store, and only employees of the designated store are allowed to view the personalized customer management scheme designed by the invention, so that the information data of the customer can be repeatedly detected when the customer data is input, and the repeated input of the customer information is avoided. After the clients are classified and set, the clients can be accurately classified, and later maintenance and marketing of the clients are facilitated.
Description
Technical Field
The invention relates to the field of intelligent office, in particular to a processing method, a processing system, an intelligent terminal and a storage medium based on office management.
Background
Along with the arrival of intelligent official working, the company is carrying out daily official working, all uses intelligent office system on the product marketing to realize the purpose of convenient official working.
The current customer sales management software in the market basically has viewing authority for customer data according to organizational structure design, for example, users belonging to high-level departments can view subordinate customer data, and customer data of horizontal employees cannot be viewed mutually. One type of handling for customer sales management software is to use a public customer pool, assign customers to subordinates by a supervisor, and once a subordinated customer becomes essentially private, unless the customer is replaced in the public customer pool, and if not, other colleagues cannot see the customer. This is prone to the same customer serving different stores, which results in the customer information being added repeatedly to the system, resulting in data redundancy and asynchronism. Another type of processing method is that the customers are completely shared, and not separated from each other, and no matter which store the customer serves, each store can inquire the data of the customer, so that the customer and the performance are uncertain, no special person follows up the customer, which is very inconvenient for the industry of paying attention to the after-sale service of the goods, and the staff of each store can appear the phenomenon of competing for the customer.
Disclosure of Invention
The embodiment of the invention provides a processing method, a processing system, an intelligent terminal and a storage medium based on office management, which can be used for repeatedly detecting information data of a client when the information data of the client is input, and avoiding repeated input of the information of the client. After the clients are classified and set, the clients can be accurately classified, and later maintenance and marketing of the clients are facilitated.
The invention provides a processing method based on office management, which comprises the following steps: when the information of the customer is input, detecting whether the information of the customer is repeatedly acquired; if the information data of the client is not repeatedly acquired, recording the data information of the client; detecting the type of the customer; when the client is a public client, setting the public access authority of each piece of material information of the client; when the customer is a non-public customer, the customer is classified into a designated store, and only workers of the designated store are allowed to view the customer.
In one embodiment, the method further comprises: receiving an inventory checking instruction, and receiving the input number N of the checked commodities;
acquiring the quantity M of inventory commodities in a warehouse and the quantity P of commodities to be delivered from the warehouse;
when the checked commodity number N is larger than the commodity number P to be delivered out of the warehouse, screening out a commodity list listA with a commodity number and a commodity list listB without the commodity number;
if the sum of the commodity quantity E in the commodity list listA and the commodity quantity F in the commodity list listB is smaller than the inventory commodity quantity N, when an input newly added commodity list listC is received, judging whether the commodity quantity F of unnumbered commodities is larger than the commodity quantity C in the newly added commodity list listC; if the number of the commodity is larger than the preset number, replacing the commodity numbers of the C unnumbered commodities in the F unnumbered commodities with the commodity numbers of the C commodities in the newly added commodity list listC; if the number of the commodities is smaller than the preset number, additionally generating N-E-F unnumbered commodities, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of C commodities in the newly-added commodity list listC;
if the sum of the commodity quantity E in the commodity list listA and the commodity quantity F in the commodity list listB is larger than the checking commodity quantity N, judging whether the commodity quantity F of the unnumbered commodity is larger than the quantity M of the inventory commodity minus the checking commodity quantity N; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of commodity warehousing; if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing;
wherein N, M, P, C, E, F is a positive integer.
In one embodiment, the method further comprises: adding sales condition information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and attribution stores; and regulating the sales amount to the sales records of the store and the sales personnel.
In one embodiment, the method further comprises: the corresponding relation between each employee and the store is preset, and the access authority of each employee is set.
In one embodiment, the method further comprises: when a reservation adding instruction is received, adding the input reservation information; the reservation information includes: reserving clients, reserving time and reserving affairs; and sending out a prompt of the reservation information when the current time meets the reservation time requirement.
The present invention also provides a customer management system, including: the detection module is used for detecting whether information of a client is repeatedly acquired or not when information of the client is input; the recording module is used for recording the information of the client if the information data of the client is not repeatedly acquired; the detection module is also used for detecting the type of the customer; the processing module is used for setting the public access authority of each piece of information of the client when the client is a public client; when the customer is a non-public customer, the customer is classified into a designated store, and only workers of the designated store are allowed to view the customer.
In one embodiment, the system further comprises:
the receiving module is used for receiving inventory checking instructions and receiving the input inventory checking commodity number N;
the acquisition module is used for acquiring the quantity M of the inventory commodities in the warehouse and the quantity P of the commodities to be delivered from the warehouse;
the processing module is further configured to screen out a commodity list listA with a commodity number and a commodity list listB without the commodity number when the checked commodity number N is greater than the commodity number P to be delivered;
the processing module is further configured to, if the sum of the number of commodities E in the commodity list listA and the number of commodities F in the commodity list listB is smaller than the inventory number of commodities N, determine, when receiving an input newly added commodity list listC, whether the number of commodities F of unnumbered commodities is greater than the number of commodities C in the newly added commodity list listC; if the number of the commodity is larger than the preset number, replacing the commodity numbers of the C unnumbered commodities in the F unnumbered commodities with the commodity numbers of the C commodities in the newly added commodity list listC; if the number of the commodities is smaller than the preset number, additionally generating N-E-F unnumbered commodities, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of C commodities in the newly-added commodity list listC;
the processing module is further configured to determine whether the number F of the unnumbered commodity is greater than the inventory commodity number M minus the inventory commodity number N if the sum of the commodity number E in the commodity list listA and the commodity number F in the commodity list listB is greater than the inventory commodity number N; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of warehousing the commodities; if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing;
wherein N, M, P, C, E, F is a positive integer.
In one embodiment, the system further comprises: the recording module is also used for adding the selling condition information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and belonging stores, and regulating the selling money into the sales records of the belonging stores and the selling personnel.
In one embodiment, the system further comprises: and the setting module is used for presetting the affiliated corresponding relation between each employee and the store and setting the access authority of each employee.
In one embodiment, the recording module is further configured to add the input reservation information when receiving a reservation addition instruction sent by the operation terminal; the reservation information includes: reserving clients, reserving time and reserving affairs; the system also comprises a prompt module used for sending the prompt of the reservation information to the corresponding operation terminal when the current time meets the reservation time requirement.
The invention also provides an intelligent terminal, comprising: the processor is used for calling the executable program codes and executing the office management-based processing method.
The present invention also provides a storage medium having stored therein instructions that, when run on a computer, cause the computer to execute the office management-based processing method described above.
By the office management-based processing method, the office management-based processing system, the intelligent terminal and the storage medium, the same customer can share customer data when the same customer serves in different stores, useless work caused by repeated addition of customer data in the stores is avoided, and service personnel can know the consumption and service conditions of the customer in a company before. The method adds the sales and service records belonging to the method to the client, so that managers can conveniently count the performance of employees and stores; the reservation plan of the staff can be seen, and the reservation plan and the reminding belonging to the staff are added, so that the client can be better served; the client can be inquired only through partial conditions of the public client function, and the client is controlled by the authority to hide partial sensitive client data, so that the phenomenon that staff contend for job performance is avoided.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without any creative effort.
Fig. 1 is a schematic flow chart of a processing method based on office management according to an embodiment of the present invention;
FIG. 2 is a flow chart illustrating a process of a customer management system according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of a customer management system of the present invention;
FIG. 4 is a schematic diagram of a computer device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention.
In order to make the technical solutions of the present invention better understood by those skilled in the art, the technical solutions in the embodiments of the present invention will be clearly described below with reference to the drawings in the embodiments of the present invention, and it is apparent that the described embodiments are some embodiments of the present invention, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The appearances of the phrases "first," "second," and "third," or the like, in the specification, claims, and figures are not necessarily all referring to the particular order in which they are presented. Furthermore, the terms "comprising" and "having," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
The customer management system provided in this embodiment is a system for business management, administration management, customer service, property management, and facility management inside and outside an enterprise, and customers, managers, and task performers may all use their respective ports to connect to the customer management system for system operation. In this embodiment, a port used by a client is referred to as a client, a window used by a manager is referred to as a manager, and a port used by a task performer is referred to as a performer.
Referring to fig. 1, fig. 1 is a schematic flowchart illustrating an embodiment of a processing method based on office management according to the present invention, where a user can operate on a client management platform to manage a client. The processing method based on office management comprises the following steps:
s101, when the information of the customer is input, detecting whether the information of the customer is repeatedly acquired; if the information data of the client is not repeatedly acquired, recording the data information of the client;
specifically, when the staff receives the customer or the customer has a service demand, the staff can enter the customer information into the customer management system, so that the data information of the user can be checked when the customer is maintained. In actual operation, a user may consult with a plurality of shops, and if the plurality of shops all input data information of a client on a client management system, data is repeatedly added, so that data of the system is redundant. Therefore, when the information of the client is input into the staff client management system, the client management system can automatically monitor whether the client repeatedly obtains the information according to part of the information of the client, for example, after the name, the age and the identity card of the client are input, the system can automatically detect whether the client information which is the same as the name, the age and the identity card of the client is stored, and if the information is the same as the client information stored in the system, the client management system can send a prompt for repeatedly adding; when the information material of the client is not repeatedly acquired, the client management system records the material information of the client.
S102, detecting the type of the customer;
specifically, when the staff enters the data information of the customer, the staff selects the type of the customer to be entered. In this embodiment, the types of the users can be classified into public users and non-public users. As the name implies, a public user refers to a user that can be seen by all the workers, while a non-public user can only be seen by the workers with the authority.
S103, when the client is a public client, setting the public access right of each piece of material information of the client;
specifically, when the client is a public client, because the information of the client is more, for example, the information of the client such as name, telephone, sex, age, address, business requirement, personal preference, etc., some private data need to be kept secret, or the information of the commodity data purchased by the client, etc. needs to be kept secret, the corresponding public access authority can be set. For example, the customer's address is set to invisible and other data is set to visible.
S104, when the customer is a non-public customer, classifying the customer into a specified store, and only allowing staff of the specified store to view.
Specifically, when the customer is a non-public customer, the customer is classified into established stores, for example, A, B, C stores are provided in a certain company, and if the customer is a customer maintained by store a, the customer needs to be classified into store a to prevent the customer from contending for the source of the customer between stores.
Through the processing method based on office management, repeated detection can be carried out on information data of the customer when the information data of the customer is input, and repeated input of the information of the customer is avoided. After the clients are classified and set, the clients can be accurately classified, and later maintenance and marketing of the clients are facilitated.
In one embodiment, the office management-based processing method further includes: adding sales condition information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and attribution stores; and regulating the sales amount to the sales records of the store and the sales personnel.
Specifically, when a salesperson sells goods to a user or a customer purchases goods, the salesperson can add sales condition information of the user, such as a sales user, sales goods, sales amount, salesperson, and a home store, to the customer management system through the intelligent terminal. Therefore, the sales condition of each salesperson and each store can be counted, and after-sale tracking service can be conveniently carried out on the customer by the salesperson and the corresponding store.
In one embodiment, the corresponding relationship between each employee and the store may be preset, and the access right of each employee may be set. When an organization structure of the customer management system is built, the corresponding relation between each employee and each store can be preset, so that the checking authority of each store is convenient to set the customer authority, sales personnel are prevented from contending for customers, and effective after-sale maintenance is carried out on the customers. For example, employees at a store belong to store a, employees at B store, and then after B store, employees at each store cannot cross store to access the customer profiles of other stores.
In one embodiment, the method further comprises: receiving an inventory checking instruction, and receiving the input number N of the checked commodities; acquiring the quantity M of inventory commodities in a warehouse and the quantity P of commodities to be delivered from the warehouse; and when the checked commodity number N is larger than the commodity number P to be delivered out of the warehouse, screening out a commodity list listA with the commodity number and a commodity list listB without the commodity number.
If the sum of the commodity quantity E in the list listA and the commodity quantity F in the list listB is smaller than the inventory commodity quantity N, when an input new commodity list listC is received, judging whether the commodity quantity F without numbers is larger than the commodity quantity C in the new commodity list listC; if the commodity numbers of the C unnumbered commodities in the F unnumbered commodities are larger than the commodity numbers of the C commodities in the newly-added commodity list listC, replacing the commodity numbers of the C unnumbered commodities in the F unnumbered commodities with the commodity numbers of the C commodities in the newly-added commodity list listC; and if the commodity number is less than the preset commodity number, additionally generating N-E-F unnumbered commodity numbers, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of the C commodities in the newly-added commodity list listC.
If the sum of the commodity quantity E in the list listA and the commodity quantity F in the list listB is larger than the checking commodity quantity N, judging whether the unnumbered commodity quantity F is larger than the quantity M of inventory commodities minus the checking commodity quantity N; if yes, deleting the commodity numbers of M-N commodities in the unnumbered F commodities according to the time sequence of commodity warehousing; and if not, deleting the commodity numbers of F commodities in the listF, and then deleting the commodity numbers of M-N-F commodities in the E commodities with numbers according to the time sequence of warehousing of the commodities.
Generating commodity numbers of the commodities with the residual quantity; wherein N, M, P, C, E, F is a positive integer.
Specifically, in the process of sales, the warehouse goods need to be periodically checked so as to know the inventory goods in time and ensure the sales supply of the goods. When the commodities are put in storage, a commodity number corresponding to each commodity needs to be input into the system, for example, a commodity serial number or a unique commodity identification code is recorded, that is, each commodity corresponds to one serial number or unique commodity. However, when the number of commodities stored in the warehouse is very large and the number of people is not enough, it is troublesome to input a large number of commodity numbers in a short time of warehousing, so that the method can directly input the commodity number without inputting the commodity number of each commodity when the commodity is warehoused, and then input the commodity number of the commodity when the commodity is subsequently stocked or is delivered from the warehouse, thereby improving the flexibility of processing.
As shown in fig. 2, in the inventory checking process, the number N required to be checked may be input in advance on the system, and the system will obtain the number M of the commodities displayed on the system and the number P of the commodities to be discharged. In the course of a disc library. When the number N of the checked commodities is smaller than the number P of the commodities to be delivered, since the commodities to be delivered are all the commodities which are already reserved by the customer, the number N of the commodities to be checked cannot be smaller than the number P of the commodities to be delivered during checking, otherwise, the commodities cannot be checked.
When the number N of the checked commodities is larger than the number P of the commodities to be delivered from the warehouse, a list listA with the commodity numbers (namely, the commodities with the commodity numbers already input) and a list listB without the commodity numbers (namely, the commodities without the commodity numbers input) are screened out.
If the sum of the quantity E of the commodities in the commodity list listA and the quantity F of the commodities in the commodity list listB is smaller than the inventory quantity N, that is, the inventory is sufficient, and the inventory quantity is larger than the actual inventory quantity. Then, at this time, a newly added commodity list listC needs to be re-entered, and there are two cases, one of which is that when the commodity number F of unnumbered commodities is greater than that in listC, the commodity numbers of the commodities in listC are directly overlaid on the commodity numbers of C unnumbered commodities in the F unnumbered commodities. When the number F of unnumbered commodities is less than the number of commodities in listC, since the number of commodities counted at this time is greater than the number of commodities and the number of commodities in stock, N-E-F unnumbered commodities need to be additionally generated, and the commodity numbers of the N-E unnumbered commodities are replaced with the commodity numbers of C commodities in the newly added commodity list listC.
If the sum of the commodity quantity E in the commodity list listA and the commodity quantity F in the commodity list listB is larger than the checked commodity quantity N, namely the commodity is checked to be insufficient, and the checked commodity quantity is smaller than the actual inventory quantity, whether the commodity quantity F of the unnumbered commodity is larger than the inventory commodity quantity M minus the checked commodity quantity N needs to be judged at this moment; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of commodity warehousing; and if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing.
Wherein N, M, P, C, E, F is a positive integer. By the mode, when the commodities are put in storage, the commodity numbers do not need to be input completely, and when the commodities are checked in the subsequent process, the commodity numbers are input again or redundant commodities are deleted, so that the flexibility of commodity inventory management is improved.
In one embodiment, the office management-based processing method further includes: when a reservation adding instruction sent by an operation end is received, adding input reservation information; the reservation information includes: reserving clients, reserving time and reserving affairs; and when the current time meets the requirement of the reserved time, sending a prompt of the reserved information to a corresponding operation end.
Specifically, the office management-based processing method can also provide a reservation function, a worker can perform reservation addition at an operation end, and the operation end sends a reservation addition instruction to the client management system to add reservation information input by the worker. The reservation information may include a reservation client, a reservation time, a reservation transaction; and the system can also comprise information such as reservation type, processing mode, affiliated store, reservation personnel, docking personnel and the like. And when the current time meets the requirement of the reservation time, the client management system sends a prompt of the reservation information to an operation end for setting a reservation adding instruction.
In one embodiment, the office management-based processing method further includes: setting the type of a client, wherein the type comprises: potential customers, intent determination customers, sales follow-up customers, successful sales customers. When the worker looks at the user, the sales type of the user can be clearly distinguished, so that the sales scheme can be adjusted in time.
In one embodiment, the office management-based processing method further includes: and (4) counting the sales data of each store and the sales data of each salesperson. Optionally, the sales data can be directly generated into a graph for display, so as to facilitate the analysis of the sales situation.
The present embodiment further provides an embodiment of a customer management system, as shown in fig. 2, the customer management system includes:
the detection module 21 is used for detecting whether the information of the client is repeatedly acquired when the information of the client is input;
the recording module 22 is electrically connected with the detection module 21 and is used for recording the information of the client if the information of the client is not repeatedly acquired;
the detection module 21 is further configured to detect a type to which the customer belongs;
the processing module 24 is electrically connected to the detection module 21, and is configured to set a public access right of each piece of information of the client when the client is a public client; when the customer is a non-public customer, the customer is classified into a specified store, and only staff of the specified store is allowed to view the customer.
Specifically, when the staff receives the customer or the customer has a service demand, the staff can enter the customer information into the customer management system, so that the data information of the user can be checked when the customer is maintained. In actual operation, a user may consult with a plurality of shops, and if the plurality of shops all input data information of a client on a client management system, data are repeatedly added, so that data are redundant. Therefore, when the information of the client is input into the staff client management system, the client management system can automatically monitor whether the client repeatedly obtains the information according to part of the information of the client, for example, after the name, the age and the identity card of the client are input, the system can automatically detect whether the client information which is the same as the name, the age and the identity card of the client is stored, and if the information is the same as the client information stored in the system, the client management system can send a repeated adding prompt; when the information material of the client is not repeatedly acquired, the client management system records the material information of the client.
When the staff enters the data information of the customer, the type of the customer is selected to be entered. In this embodiment, the types of the users can be classified into public users and non-public users. As the name implies, a public user refers to a user that can be seen by all the workers, and a non-public user can only be seen by the workers with the authority.
When the client is a public client, because the information of the client is more, for example, the information of the client such as name, telephone, sex, age, address, business requirement, personal preference and the like, some private data need to be kept secret, or the information of commodity data purchased by the client and the like needs to be kept secret, the corresponding public access authority can be set. For example, the customer's address is set to invisible and other data is set to visible.
When the customer is a non-public customer, the customer is classified into established stores, for example, A, B, C stores are provided in a company, and if the customer is a customer maintained by store a, the customer needs to be classified into store a to prevent the customer from competing for the source of the customer between stores.
Through the customer management system provided by the application, the information data of the customer can be repeatedly detected when the information data of the customer is input, and the repeated input of the information of the customer is avoided. After the clients are classified and set, the clients can be accurately classified, and later maintenance and marketing of the clients are facilitated.
In one embodiment, the customer management system further comprises: the recording module 22 is further configured to add sales information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and belonging stores, and regulating the selling money into the sales records of the belonging stores and the selling personnel.
Specifically, when a salesperson sells goods to a user or a customer purchases goods, the salesperson can add sales condition information of the user, such as a sales user, sales goods, sales amount, salesperson, and a home store, to the customer management system through the intelligent terminal. Therefore, the sales condition of each salesperson and each store can be counted, and after-sale tracking service can be conveniently carried out on the customer by the salesperson and the corresponding store.
In one embodiment, the system further comprises: the receiving module 27 is configured to receive an inventory checking instruction and receive an input checking commodity number N; an obtaining module 26, configured to obtain the number M of inventory items in the warehouse and the number P of items to be delivered from the warehouse; the processing module 24 is further electrically connected to the receiving module 27 and the obtaining module 26, and is configured to filter out a commodity list listA with a commodity number and a commodity list listB without a commodity number when the checked commodity number N is greater than the commodity number P to be delivered; the processing module 24 is configured to, if the sum of the number of commodities E in the commodity list listA and the number of commodities F in the commodity list listB is smaller than the inventory number of commodities N, determine, when receiving an input newly added commodity list listC, whether the number of commodities F of unnumbered commodities is greater than the number of commodities C in the newly added commodity list listC; if the commodity number of the C unnumbered commodity in the F unnumbered commodities is larger than the commodity number of the C commodity in the newly-added commodity list listC, replacing the commodity number of the C unnumbered commodity in the F unnumbered commodities with the commodity number of the C commodity in the newly-added commodity list listC; if the number of the commodities is smaller than the preset number, additionally generating N-E-F unnumbered commodities, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of C commodities in the newly-added commodity list listC; the processing module 24 is further configured to, if the sum of the number of commodities E in the commodity list listA and the number of commodities F in the commodity list listB is greater than the checked commodity number N, determine whether the number of commodities F of the unnumbered commodity is greater than the stock commodity number M minus the checked commodity number N; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of commodity warehousing; if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing; wherein N, M, P, C, E, F is a positive integer.
Specifically, the implementation of this embodiment may refer to fig. 2 and the above method embodiment, and details are not repeated here. By the mode, when the commodities are put in storage, the commodity numbers do not need to be input completely, and when the commodities are listed in the subsequent order, the commodity numbers are input again or redundant commodities are deleted, so that the flexibility of commodity inventory management is improved.
In one embodiment, the customer management system further comprises: the setting module 24 is configured to preset a corresponding relationship between each employee and the store, and set an access right of each employee. When an organization structure of the customer management system is built, the corresponding relation between each employee and each store can be preset, so that the checking authority of each store is convenient to set after the customer authority is set, sales personnel are prevented from contending for customers, and effective after-sales maintenance of the customers is prevented.
In one embodiment, the customer management system further comprises: the recording module 22 is further configured to add the input reservation information when receiving a reservation addition instruction sent by the operation terminal; the reservation information includes: reserving clients, reserving time and reserving affairs; the system further comprises a prompt module 25, configured to send a prompt of the reservation information to a corresponding operation terminal when the current time meets the reservation time requirement.
Specifically, the office management-based processing method can also provide a reservation function, a worker can perform reservation addition at an operation end, and the operation end sends a reservation addition instruction to the client management system to add reservation information input by the worker. The reservation information may include a reservation client, a reservation time, a reservation transaction; and the system can also comprise information such as reservation type, processing mode, affiliated store, reservation personnel, docking personnel and the like. And when the current time meets the requirement of the reservation time, the client management system sends a prompt of the reservation information to an operation end for setting a reservation adding instruction.
One embodiment of the present invention, as shown in fig. 4, is a computer device 600, comprising a processor 610, a memory 620, wherein the memory 620 is used for storing computer programs; the processor 610 is configured to execute the computer program stored in the memory 620, so as to implement the office management-based processing method in the corresponding method embodiment.
Fig. 4 is a schematic structural diagram of a computer device 600 according to an embodiment of the present invention. Referring to fig. 4, the computer device 600 includes a processor 610 and a memory 620, and may further include a communication interface 640 and a communication bus 650, and may further include an input/output interface 630, wherein the processor 610, the memory 620, the input/output interface 630 and the communication interface 640 complete communication with each other through the communication bus 650. The memory 620 stores computer programs, and the processor 610 is configured to execute the computer programs stored in the memory 620 to implement the office management-based processing method in the corresponding method embodiment.
A communication bus 650 is a circuit that connects the described elements and enables transmission between the elements. For example, the processor 610 receives commands from other elements through the communication bus 650, decrypts the received commands, and performs calculations or data processing according to the decrypted commands. The memory 620 may include program modules such as a kernel (kernel), middleware (middleware), an Application Programming Interface (API), and applications. The program modules may be comprised of software, firmware or hardware, or at least two of the same. The input/output interface 630 forwards commands or data input by a user through an input/output device (e.g., sensor, keyboard, touch screen). Communication interface 640 connects computer device 600 with other network devices, user devices, and networks. For example, the communication interface 640 may be connected to a network by wire or wirelessly to connect to external other network devices or user devices. The wireless communication may include at least one of: wireless fidelity (WiFi), Bluetooth (BT), Near Field Communication (NFC), Global Positioning Satellite (GPS) and cellular communications, among others. The wired communication may include at least one of: universal Serial Bus (USB), high-definition multimedia interface (HDMI), asynchronous transfer standard interface (RS-232), and the like. The network may be a telecommunications network and a communications network. The communication network may be a computer network, the internet of things, a telephone network. The computer device 600 may be connected to a network via the communication interface 640, and protocols by which the computer device 600 communicates with other network devices may be supported by at least one of an application, an Application Programming Interface (API), middleware, a kernel, and the communication interface 640.
The invention also provides an embodiment of a storage medium, wherein at least one instruction is stored in the storage medium, and the instruction is loaded and executed by a processor to realize the operation executed by the embodiment corresponding to the office management-based processing method. For example, the computer readable storage medium may be a read-only memory (ROM), a random-access memory (RAM), a compact disc read-only memory (CD-ROM), a magnetic tape, a floppy disk, an optical data storage device, and the like.
They may be implemented in program code that is executable by a computing device, such that it is executed by the computing device when stored in a storage device, or separately as individual integrated circuit modules, or as a single integrated circuit module when multiple modules or steps are present therein. Thus, the present invention is not limited to any specific combination of hardware and software.
It should be noted that the above embodiments can be freely combined as necessary. The foregoing is only a preferred embodiment of the present invention, and it should be noted that those skilled in the art can make various improvements and modifications without departing from the principle of the present invention, and these improvements and modifications should also be construed as the protection scope of the present invention.
Claims (10)
1. A processing method based on office management is characterized by comprising the following steps:
when the information of the customer is input, detecting whether the information of the customer is repeatedly acquired; if the information data of the client is not repeatedly acquired, recording the data information of the client;
detecting the type of the customer;
when the client is a public client, setting the public access authority of each piece of material information of the client;
when the customer is a non-public customer, the customer is classified into a specified store, and only staff of the specified store is allowed to view the customer.
2. The office management-based processing method according to claim 1, characterized by further comprising:
receiving an inventory checking instruction, and receiving the input number N of the checked commodities;
acquiring the quantity M of inventory commodities in a warehouse and the quantity P of commodities to be delivered from the warehouse;
when the checked commodity number N is larger than the commodity number P to be delivered out of the warehouse, screening out a commodity list listA with a commodity number and a commodity list listB without the commodity number;
if the sum of the commodity quantity E in the commodity list listA and the commodity quantity F in the commodity list listB is smaller than the inventory commodity quantity N, when an input newly added commodity list listC is received, judging whether the commodity quantity F of unnumbered commodities is larger than the commodity quantity C in the newly added commodity list listC; if the number of the commodity is larger than the preset number, replacing the commodity numbers of the C unnumbered commodities in the F unnumbered commodities with the commodity numbers of the C commodities in the newly added commodity list listC; if the number of the commodities is smaller than the preset number, additionally generating N-E-F unnumbered commodities, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of C commodities in the newly-added commodity list listC;
if the sum of the commodity quantity E in the commodity list listA and the commodity quantity F in the commodity list listB is larger than the checking commodity quantity N, judging whether the commodity quantity F of the unnumbered commodity is larger than the quantity M of the inventory commodity minus the checking commodity quantity N; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of commodity warehousing; if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing;
wherein N, M, P, C, E, F is a positive integer.
3. The office management-based processing method according to claim 1, further comprising:
adding sales condition information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and attribution stores;
and regulating the sales amount to the sales records of the store and the sales personnel.
4. The office management-based processing method according to claim 1, further comprising:
the corresponding relation between each employee and the store is preset, and the access authority of each employee is set.
5. The office management-based processing method according to claim 1, further comprising:
when a reservation adding instruction is received, adding the input reservation information; the reservation information includes: reserving clients, reserving time and reserving affairs;
and sending out a prompt of the reservation information when the current time meets the reservation time requirement.
6. A customer management system, characterized in that the customer management system comprises:
the detection module is used for detecting whether information of a client is repeatedly acquired or not when information of the client is input;
the recording module is used for recording the information of the client if the information data of the client is not repeatedly acquired;
the detection module is also used for detecting the type of the customer;
the processing module is used for setting the public access authority of each piece of information of the client when the client is a public client; when the customer is a non-public customer, the customer is classified into a specified store, and only staff of the specified store is allowed to view the customer.
7. The office management-based processing system of claim 6, wherein the system further comprises:
the receiving module is used for receiving inventory checking instructions and receiving the input inventory checking commodity number N;
the acquisition module is used for acquiring the quantity M of the inventory commodities in the warehouse and the quantity P of the commodities to be delivered from the warehouse;
the processing module is further configured to screen out a commodity list listA with a commodity number and a commodity list listB without the commodity number when the checked commodity number N is greater than the commodity number P to be delivered;
the processing module is further configured to, if the sum of the number of commodities E in the commodity list listA and the number of commodities F in the commodity list listB is smaller than the inventory number of commodities N, determine, when receiving an input newly added commodity list listC, whether the number of commodities F of unnumbered commodities is greater than the number of commodities C in the newly added commodity list listC; if the number of the commodity is larger than the preset number, replacing the commodity numbers of the C unnumbered commodities in the F unnumbered commodities with the commodity numbers of the C commodities in the newly added commodity list listC; if the number of the commodities is smaller than the preset number, additionally generating N-E-F unnumbered commodities, and replacing the commodity numbers of the N-E unnumbered commodities with the commodity numbers of C commodities in the newly-added commodity list listC;
the processing module is further configured to determine whether the number F of the unnumbered commodity is greater than the number M of inventory commodities minus the number N of inventory commodities if the sum of the number E of the commodities in the commodity list listA and the number F of the commodities in the commodity list listB is greater than the number N of inventory commodities; if yes, deleting M-N unnumbered commodities in the F unnumbered commodities according to the time sequence of commodity warehousing; if not, deleting F unnumbered commodities in the listF, and then deleting M-N-F commodities in the E numbered commodities according to the time sequence of commodity warehousing;
wherein N, M, P, C, E, F is a positive integer.
8. The customer management system according to claim 6, wherein:
the recording module is also used for adding the sales condition information of the user; the sales information includes: selling users, selling commodities, selling money, selling personnel and belonging stores, and regulating the selling money into the sales records of the belonging stores and the selling personnel.
9. An intelligent terminal, comprising: a processor and a memory, the memory storing executable program code, the processor being configured to invoke the executable program code to perform the office management based processing method of any of claims 1 to 5.
10. A storage medium having stored therein instructions that, when run on a computer, cause the computer to execute the office management-based processing method according to any one of claims 1 to 5.
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