CN111369393B

CN111369393B - Intelligent hotel suite information gathering method and system

Info

Publication number: CN111369393B
Application number: CN202010224845.4A
Authority: CN
Inventors: 彭聪
Original assignee: Guangzhou Imprint Information Technology Co ltd
Current assignee: Guangzhou imprint Information Technology Co.,Ltd.
Priority date: 2020-03-26
Filing date: 2020-03-26
Publication date: 2021-04-23
Anticipated expiration: 2040-03-26
Also published as: CN111369393A

Abstract

The embodiment of the application provides an intelligent hotel information gathering method and system, wherein the system comprises the following steps: a hotel server and an operator server; the hotel server is used for acquiring a hotel mark and a suite number of a checked-out hotel; the hotel server is used for inquiring the n residents corresponding to the suite number, acquiring track information of the previous n residents in a set time period from the operator server, and analyzing the track information to determine whether a high-risk place exists; and the hotel server is used for starting a disinfection process when the track information is determined to have a high-risk place, and sending the suite number and the disinfection process to the disinfection personnel corresponding to the suite number. The technical scheme of the application has the advantage of high user experience.

Description

Intelligent hotel suite information gathering method and system

Technical Field

The application relates to the technical field of communication, in particular to an intelligent hotel suite information gathering method and system.

Background

The hotel is a specific theme to reflect the architectural style, the decorative art and the specific cultural atmosphere of the hotel and enable customers to obtain personalized cultural experience; meanwhile, the service items are integrated into the theme, and personalized services are used for replacing generalized services, so that customers can obtain joy, knowledge and stimulation. A suite refers to a room in a hotel having multiple rooms or multiple beds.

The existing hotel is not clear about the condition of the guest before the hotel room enters, and particularly under the condition of a new crown epidemic situation, the hotel room entering the hotel room cannot know the condition of the guest before, so that whether necessary disinfection measures are adopted or not cannot be determined, and the user experience degree is influenced.

Disclosure of Invention

The embodiment of the application discloses intelligent hotel suite information gathering method, which can be used for carrying out information statistics on the front-section customers of the hotel suite, then carrying out necessary disinfection measures, carrying out information prompt on the next hotel-in personnel, and improving the user experience.

The first aspect of the embodiment of the application discloses a hotel suite information gathering intelligent system, the system includes: a hotel server and an operator server; wherein the content of the first and second substances,

the hotel server is used for acquiring a hotel mark and a suite number of the checked hotel suite;

the hotel server is used for inquiring the n residents corresponding to the suite number, acquiring track information of the previous n residents in a set time period from the operator server, and analyzing the track information to determine whether a high-risk place exists;

n is an integer of 2 or more;

and the hotel server is used for starting a disinfection process when the track information is determined to have a high-risk place, and sending the suite number and the disinfection process to the disinfection personnel corresponding to the suite number.

In a second aspect, an intelligent method for information aggregation of hotel rooms is provided, the method comprising,

the hotel server acquires a hotel mark and a suite number of a retreated hotel suite;

the hotel server inquires n residents corresponding to the suite number, obtains track information of the previous n residents in a set time period from an operator server, and analyzes the track information to determine whether a high-risk place exists; n is an integer of 2 or more;

when the hotel server determines that the track information has a high-risk place, a disinfection flow is started, and the suite number and the disinfection flow are sent to the disinfection personnel corresponding to the suite number.

A third aspect of embodiments of the present application provides a terminal comprising a processor, a memory, a communication interface, and one or more programs stored in the memory and configured to be executed by the processor, the programs including instructions for performing the steps of the method provided by the second aspect.

A fourth aspect of embodiments of the present application provides a computer-readable storage medium, which is characterized by storing a computer program for electronic data exchange, wherein the computer program causes a computer to execute the method provided in the second aspect.

Through implementing this application embodiment, the technical scheme that this application provided carries out the orbit information inquiry to n dwellings that this suite of house number corresponds when the hotel server moves back the hotel, if confirm this orbit thank you contain the high risk place, the hotel server then starts the disinfection flow, carries out whole disinfection with this suite of house number, has avoided the infection of virus like this, has improved user experience degree.

Drawings

The drawings used in the embodiments of the present application are described below.

Fig. 1 is a schematic structural diagram of a terminal according to an embodiment of the present application;

fig. 2 is a schematic flowchart of an intelligent method for information aggregation of hotel rooms according to an embodiment of the present disclosure;

FIG. 2a is a schematic diagram of track merging according to an embodiment of the present application;

fig. 3 is a schematic structural diagram of an apparatus provided in an embodiment of the present application.

Detailed Description

The embodiments of the present application will be described below with reference to the drawings.

The term "and/or" in this application is only one kind of association relationship describing the associated object, and means that there may be three kinds of relationships, for example, a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" in this document indicates that the former and latter related objects are in an "or" relationship.

The "plurality" appearing in the embodiments of the present application means two or more. The descriptions of the first, second, etc. appearing in the embodiments of the present application are only for illustrating and differentiating the objects, and do not represent the order or the particular limitation of the number of the devices in the embodiments of the present application, and do not constitute any limitation to the embodiments of the present application. The term "connect" in the embodiments of the present application refers to various connection manners, such as direct connection or indirect connection, to implement communication between devices, which is not limited in this embodiment of the present application.

A terminal in the embodiments of the present application may refer to various forms of UE, access terminal, subscriber unit, subscriber station, mobile station, MS (mobile station), remote station, remote terminal, mobile device, computer, server, cloud system user terminal, terminal device (terminal equipment), wireless communication device, user agent, or user equipment. The terminal device may also be a cellular phone, a cordless phone, an SIP (session initiation protocol) phone, a WLL (wireless local loop) station, a PDA (personal digital assistant) with a wireless communication function, a handheld device with a wireless communication function, a computing device or other processing device connected to a wireless modem, a vehicle-mounted device, a wearable device, a terminal device in a future 5G network or a terminal device in a future evolved PLMN (public land mobile network, chinese), and the like, which are not limited in this embodiment.

Referring to fig. 1, fig. 1 is a schematic structural diagram of a terminal, and as shown in fig. 1, the terminal may include: processor 101, input unit 102, communication module 103, memory 104 and camera 105.

The input unit 102 may be used to receive input numeric or character information and generate key signal inputs related to user settings and function control of the terminal. Specifically, the input unit 102 may include a touch display screen, a fingerprint recognition device, and other input devices. The fingerprint identification device can set up alone, and certainly in practical application, the fingerprint identification device also can combine to the touch-control display screen, realizes fingerprint under the screen promptly. The input unit may also include other input devices. In particular, other input devices may include, but are not limited to, one or more of physical keys, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, a joystick, and the like.

The processor 101 is a control center of the terminal, connects various parts of the entire terminal using various interfaces and lines, and performs various functions of the terminal and processes data by operating or executing software programs and/or modules stored in the memory 104 and calling data stored in the memory 104, thereby performing overall monitoring or control of the terminal. Alternatively, processor 101 may include one or more processing units; optionally, the processor 101 may integrate an application processor, a modem processor, and an artificial intelligence chip, where the application processor mainly processes an operating system, a user interface, an application program, and the like, the modem processor mainly processes wireless communication, and the artificial intelligence chip mainly implements calculation of a neural network model. It will be appreciated that the modem processor or artificial intelligence chip described above may not be integrated into the processor 101.

Further, the memory 104 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.

The communication module 103 may be used for receiving and transmitting information. In general, the communication module 103 includes, but is not limited to, an antenna, at least one Amplifier, a transceiver, a coupler, a Low Noise Amplifier (LNA), a duplexer, and the like. In addition, the communication module 103 can also communicate with a network and other devices through wireless communication. The wireless communication may use any communication standard or protocol, including but not limited to Global System for Mobile communication (GSM), General Packet Radio Service (GPRS), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (WCDMA), Long Term Evolution (LTE), email, Short Messaging Service (SMS), and the like.

The camera 105 may be used to capture a picture, scan a two-dimensional code, and so on, and process image data. The camera 105 specifically can include a front camera or a rear camera, and also can include two cameras for the rear camera, certainly can also be two camera settings for the front camera, and this application is not restricted to the quantity and the specific position of camera, and the picture that camera 105 gathered can be transmitted for and carries out relevant processing for processor 101.

Referring to fig. 2, fig. 2 provides an intelligent method for information aggregation of hotel rooms, which is performed at a hotel server shown in fig. 1, where the hotel server may be a terminal shown in fig. 1, and the method includes the following steps:

step S201, a hotel server obtains a hotel mark and a suite number of a checked-out hotel suite;

step S202, the hotel server inquires n residents corresponding to the suite number, obtains track information of the previous n residents in a set time period, and analyzes the track information to determine whether a high-risk place exists;

the n is an integer of 2 or more, and the set time period may be 14 days or 20 days before the hotel time is cleared.

And S203, when the hotel server determines that the track information has a high-risk place, starting a disinfection process, and sending the suite number and the disinfection process to the disinfection personnel corresponding to the suite number.

The application provides a technical scheme when the hotel server moves back the hotel, carries out the orbit information inquiry to n dwellings that this suite of room number corresponds, if confirm this orbit thank for you contain the high risk place when, the hotel server then starts the disinfection flow, carries out whole disinfection with this suite of room number, has avoided the infection of virus like this, has improved user experience degree.

In the field of hotels, the sanitary cleaning is generally ordinary cleaning which has no problem under normal conditions, but in special periods, such as new crown epidemic situations, or situations that persons living in hotels may have infectious diseases, the ordinary cleaning obviously cannot meet the requirements, and in addition, the health of cleaning personnel is threatened, for example, viruses of the new crown epidemic situations can float on many objects, and the cleaning personnel are easy to contact with a large amount of viruses at the time of picking up, so that corresponding infection is caused. If all rooms are disinfected, the cost is high, the time cost is also high, and the cost cannot be accounted for hotels, so that personnel in high-risk places need to be disinfected in a targeted manner, contact infection is avoided, and the cost can be realized.

In an optional aspect, the method further includes:

and when the hotel server determines that the track information does not have a high-risk place, deleting the track information. The technical scheme can ensure that the privacy of the guest is not invaded.

In an optional scheme, the acquiring the track information of the n households in the set time period specifically includes:

the hotel server sends n mobile phone numbers and n authorization certificates of the n residents to the mobile operator, the mobile operator inquires n track information of the n mobile phone numbers, the n track information is collated to obtain one track information, and the track information is sent to the hotel server. The track information obtained by the arrangement can ensure that the hotel server can not accurately master the track state of a single resident, and the privacy is prevented from being invaded.

In an alternative, the sorting the n pieces of track information to obtain one piece of track information may specifically include:

and overlapping the n track information to obtain an overlapped track, and combining the line segments with the intermediate distance of the overlapped track being lower than a set threshold into one line segment to obtain one piece of track information after arrangement.

Taking fig. 2a as an example, fig. 2a is a schematic diagram of superposition of 2 tracks, as shown in fig. 2a, both track a and track B have a line segment 210, so that since the distance of the line segment 210 is lower than a set threshold, the line segment 210 is superposed and is not close to the

line segments

211 and 212, and therefore is kept separately.

In one alternative, analyzing the trajectory information to determine whether there is a high risk location may specifically include:

and superposing the track information on a map in a layer mode, extracting the administrative areas of the track information passing through the map to obtain w administrative areas, determining w epidemic situation danger levels corresponding to the w administrative areas, determining that the track information does not have a high-risk place if the w epidemic situation danger levels are all lower than a level threshold, and determining that the track has the high-risk place if at least one of the w epidemic situation danger levels is not lower than the level threshold.

Aiming at the epidemic situation of the new crown, the range of the high-risk places is larger, so that the passing administrative regions are determined most conveniently through map and track comparison, and the administrative regions take hall-level administrative regions as basic units. The mode can be very convenient to determine whether the high-risk place is used or not so as to determine whether the disinfection of the sanitation level is carried out or not.

The application also provides a hotel suite information gathering intelligent system, the system includes: a hotel server and an operator server; wherein the content of the first and second substances,

the hotel server is used for inquiring the n residents corresponding to the suite number, acquiring track information of the previous n residents in a set time period from the operator server, and analyzing the track information to determine whether a high-risk place exists; n is an integer of 2 or more;

Optionally, the system further includes: and when the hotel server determines that the track information does not have a high-risk place, deleting the track information.

Optionally, the hotel server is specifically configured to send n mobile phone numbers and n authorization certificates of the n residents to the mobile operator;

and the operator server is used for inquiring the n track information of the n mobile phone numbers, sorting the n track information to obtain one track information, and sending the one track information to the hotel server.

Optionally, the operator server is specifically configured to superimpose the n pieces of trajectory information to obtain a superimposed trajectory, and merge segments of which the intermediate distances between the superimposed trajectories are smaller than a set threshold into one segment to obtain one piece of trajectory information after sorting.

Optionally, the hotel server superimposes the track information on the map in a layer manner, extracts the administrative regions where the track information passes in the map to obtain w administrative regions, determines w epidemic situation danger levels corresponding to the w administrative regions, determines that the track information does not have a high-risk place if the w epidemic situation danger levels are all lower than a level threshold, and determines that the track has the high-risk place if at least one of the w epidemic situation danger levels is not lower than the level threshold.

An embodiment of the present application further provides a computer program product, and when the computer program product runs on a terminal, the method flow shown in fig. 2 is implemented.

Embodiments of the present application also provide a terminal including a processor, a memory, a communication interface, and one or more programs stored in the memory and configured to be executed by the processor, the programs including instructions for performing the steps in the method of the embodiment shown in fig. 2.

Referring to fig. 3, fig. 3 is a device 30 (control center) provided in an embodiment of the present application, where the device 30 includes a processor 301, a memory 302, and a communication interface 303, and the processor 301, the memory 302, and the communication interface 303 are connected to each other through a bus 304.

The memory 302 includes, but is not limited to, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM), or a portable read-only memory (CD-ROM), and the memory 302 is used for related computer programs and data. The communication interface 303 is used to receive and transmit data.

The processor 301 may be one or more Central Processing Units (CPUs), and in the case that the processor 301 is one CPU, the CPU may be a single-core CPU or a multi-core CPU.

The processor 301 in the device 30 is configured to read the computer program code stored in the memory 302, and perform the following operations:

it should be noted that the implementation of each unit may also correspond to the corresponding description of the method embodiment shown in fig. 2.

the hotel server inquires n residents corresponding to the suite number, obtains track information of the previous n residents in a set time period from an operator server, and analyzes the track information to determine whether a high-risk place exists;

n is an integer of 2 or more;

Optionally, when the hotel server determines that the track information does not have a high-risk place, the track information is deleted.

Optionally, the hotel server is specifically configured to send n mobile phone numbers and n authorization certificates of the n residents to the mobile operator; the operator server is used for inquiring the n track information of the n mobile phone numbers, sorting the n track information to obtain one track information, and sending the one track information to the hotel server;

optionally, the operator server is specifically configured to superimpose the n pieces of trajectory information to obtain a superimposed trajectory, and merge segments of which the intermediate distance between the superimposed trajectories is smaller than a set threshold into one segment to obtain one piece of trajectory information after sorting;

The above description has introduced the solution of the embodiment of the present application mainly from the perspective of the method-side implementation process. It is understood that the electronic device comprises corresponding hardware structures and/or software modules for performing the respective functions in order to realize the above-mentioned functions. Those of skill in the art will readily appreciate that the present application is capable of hardware or a combination of hardware and computer software implementing the various illustrative elements and algorithm steps described in connection with the embodiments provided herein. Whether a function is performed as hardware or computer software drives hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.

In the embodiment of the present application, the electronic device may be divided into the functional units according to the method example, for example, each functional unit may be divided corresponding to each function, or two or more functions may be integrated into one processing unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit. It should be noted that the division of the unit in the embodiment of the present application is schematic, and is only a logic function division, and there may be another division manner in actual implementation.

Embodiments of the present application also provide a computer storage medium, where the computer storage medium stores a computer program for electronic data exchange, the computer program enabling a computer to execute part or all of the steps of any one of the methods described in the above method embodiments, and the computer includes an electronic device.

Embodiments of the present application also provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps of any of the methods as described in the above method embodiments. The computer program product may be a software installation package, the computer comprising an electronic device.

It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present application is not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the application. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required in this application.

In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.

In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the above-described division of the units is only one type of division of logical functions, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.

The integrated unit may be stored in a computer readable memory if it is implemented in the form of a software functional unit and sold or used as a stand-alone product. Based on such understanding, the technical solution of the present application may be substantially implemented or a part of or all or part of the technical solution contributing to the prior art may be embodied in the form of a software product stored in a memory, and including several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the above-mentioned method of the embodiments of the present application. And the aforementioned memory comprises: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.

Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable memory, which may include: flash Memory disks, Read-Only memories (ROMs), Random Access Memories (RAMs), magnetic or optical disks, and the like.

The foregoing detailed description of the embodiments of the present application has been presented to illustrate the principles and implementations of the present application, and the above description of the embodiments is only provided to help understand the method and the core concept of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.

Claims

1. An intelligent system for information gathering of hotel rooms, the system comprising: a hotel server and an operator server; wherein the content of the first and second substances,

n is an integer of 2 or more;

the hotel server is used for starting a disinfection process when the track information is determined to have a high-risk place, and sending the suite number and the disinfection process to the disinfection personnel corresponding to the suite number;

when the hotel server determines that the track information does not have a high-risk place, deleting the track information;

the hotel server is specifically used for sending n mobile phone numbers and n authorization certificates of the n residents to the mobile operator;

the operator server is used for inquiring the n track information of the n mobile phone numbers, sorting the n track information to obtain one track information, and sending the one track information to the hotel server;

the operator server is specifically used for superposing the n track information to obtain a superposed track, and combining line segments with the middle distance of the superposed track being lower than a set threshold value into one line segment to obtain one piece of track information after arrangement;

the step of sorting the n track information to obtain one track information specifically includes: the track A and the track B are both provided with a first line segment, the first line segment is overlapped when the distance of the first line segment is lower than a set threshold, and the line segment with the distance higher than the set threshold is independently reserved;

the step of analyzing the trajectory information to determine whether the high-risk places exist specifically includes:

2. An intelligent information gathering method for hotel rooms is characterized by comprising the following steps,

when the hotel server determines that the track information has a high-risk place, starting a disinfection process, and sending the suite number and the disinfection process to the disinfection personnel corresponding to the suite number;

the operator server inquires n track information of the n mobile phone numbers, the n track information is collated to obtain one track information, and the one track information is sent to the hotel server;

the operator server superposes the n track information to obtain a superposed track, and combines line segments with the middle distance of the superposed track lower than a set threshold value into one line segment to obtain one piece of sorted track information;