CN111091657A - Cloud system-based service system and method for self-service vending machine - Google Patents
Cloud system-based service system and method for self-service vending machine Download PDFInfo
- Publication number
- CN111091657A CN111091657A CN201911235826.5A CN201911235826A CN111091657A CN 111091657 A CN111091657 A CN 111091657A CN 201911235826 A CN201911235826 A CN 201911235826A CN 111091657 A CN111091657 A CN 111091657A
- Authority
- CN
- China
- Prior art keywords
- service
- management module
- commodity
- vending machine
- module
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/0014—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0645—Rental transactions; Leasing transactions
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/006—Details of the software used for the vending machines
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0876—Network architectures or network communication protocols for network security for authentication of entities based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
- H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- General Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Computing Systems (AREA)
- Theoretical Computer Science (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Medical Informatics (AREA)
- General Health & Medical Sciences (AREA)
- Health & Medical Sciences (AREA)
- Power Engineering (AREA)
- Computer Hardware Design (AREA)
- Computer Security & Cryptography (AREA)
- General Engineering & Computer Science (AREA)
- Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention provides a cloud system-based service system and method for a self-service vending machine. The cloud system-based service system of the self-service vending machine comprises a cloud platform, wherein the cloud platform comprises a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module; the mobile terminal is connected with the cloud platform and comprises an APP (application), a WeChat public number and a WeChat applet; the service management module comprises a reserved trial service, a renting and selling return service, an express service, a financial service and an advertisement service. The cloud system-based service system and the cloud system-based service method for the self-service vending machine have the advantages of reasonable design, convenience in use and capability of providing more abundant convenient services for users, so that the social service efficiency of the self-service vending machine is improved.
Description
Technical Field
The invention relates to the technical field of vending machines, in particular to a cloud system-based service system and method of a self-service vending machine.
Background
A vending machine is a machine that can automatically pay for money according to the money put in. The vending machine is a common commercial automation device, is not limited by time and place, can save manpower and is convenient for transaction. Is a brand new commercial retail form, also called a micro supermarket with 24-hour business. At present, the common vending machines in China are divided into four types, namely a beverage vending machine, a food vending machine, a comprehensive vending machine and a cosmetic vending machine.
However, the existing after-sales machine has single service and cannot meet the requirements of users.
Therefore, there is a need to provide a new cloud system-based vending machine service system and method to solve the above technical problems.
Disclosure of Invention
The invention solves the technical problem of providing a cloud system-based self-service vending machine service system and method which are reasonable in design, convenient to use and capable of providing more abundant convenient services for users, so that the social service efficiency of the self-service vending machine is improved.
In order to solve the technical problem, the invention provides a cloud system-based service system of a self-service vending machine, which comprises:
the system comprises a cloud platform, a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, wherein the cloud platform comprises the service management module, the cabinet machine management module, the commodity management module, the order management module, the system management module, the block chain module and the customer service after-sale module;
the mobile terminal is connected with the cloud platform and comprises an APP (application), a WeChat public number and a WeChat applet;
the service management module is used for providing reserved trial service, renting, selling and returning service, express service, financial service and advertising service;
the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, the user confirms a trial protocol through the mobile terminal, and the cloud platform controls the self-service vending machine to unlock corresponding commodities or provide corresponding services after payment and subscription;
the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal, the cloud platform unlocks corresponding commodities after paying a deposit, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
the express service is used for mailing the commodities to the user and mailing the commodities needing returning to the user;
the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic lubrication to a dealer, refund and cash withdrawal to a user;
the advertisement service is to provide advertisement service for third party, including video propaganda, poster and product trial promotion;
preferably, the cabinet management module is used for cabinet ID management and cabinet function partitioning, the cabinet ID includes a cabinet number, a graphic code, a dealer, an address and a customer service telephone, and the cabinet IDs are mutually independent to realize selective commodity and service setting; the cabinet machine function is realized through the cargo channel management to carry out function zoning again, and the function zoning comprises a commodity display zone, a commodity selling zone, a commodity leasing zone and a commodity returning zone.
Preferably, the commodity management module is used for managing commodity names, commodity channels, categories and price systems, wherein the commodity channels comprise inventory and capacity, the categories comprise trial commodities and services which can be reserved, purchasable commodities and rentable commodities, and the price systems comprise selling prices, deposit and fixed money.
Preferably, the order management module is used for managing order numbers, cabinet numbers, commodities, services, price accounting, order states, express delivery information and information export;
the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
Preferably, the system management module is used for role management and user management, the role management comprises role classification and authorization, the role classification comprises a network part, an operation part, a financial part, an engineering part, a customer service sale part and a distributor, the authorization mainly comprises viewing authority and operation authority, the user management comprises user addition and password management, and the distributor can view information of the sold authority, including orders, inventory and branch accounts, through the distributor mobile terminal;
the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting.
In order to solve the technical problem, the invention also provides a service method of the self-service vending machine based on the cloud system, which comprises the following steps:
s1: the vending machine realizes multiple services through a cloud platform and a mobile terminal, the cloud platform comprises a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, and the service management module is used for providing reservation trial service, rent and sale return service, express delivery service, financial service and advertisement service;
s2: the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, and the user confirms a trial protocol through the mobile terminal and pays a subscription, and then the cloud platform controls the self-service vending machine to unlock corresponding commodities and provide corresponding services;
s3: the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal and pays a deposit, the cloud platform unlocks corresponding commodities, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
s4: express delivery service means that a user is mailed with commodities and commodities to be returned;
s5: the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic distribution to a dealer, refund and withdrawal to a user;
s6: the advertisement service is to provide advertisement service for third party, including promoting video, poster, product trial promotion.
Preferably, the service method of the cloud system-based vending machine further includes:
providing the cabinet management module, wherein the cabinet management module is used for cabinet ID management and cabinet function partitioning, and the cabinet ID comprises a cabinet number, a graphic code, a dealer, an address and a customer service telephone;
the counter IDs are mutually independent so as to realize selective setting of service and commodities, and the counter functions are re-partitioned through the cargo channel management, and comprise a commodity display area, a commodity sales area, a commodity rental area and a commodity return area.
Preferably, the service method of the cloud system-based vending machine further includes:
providing a commodity management module, wherein the commodity management module is used for managing commodity names, goods channels, categories and price systems; the goods channel comprises inventory and capacity, the categories comprise reserved trial goods and services, purchasable goods and rentable goods, and the price system comprises selling price, deposit and fixed amount.
Preferably, the service method of the cloud system-based vending machine further includes:
providing an order management module, wherein the order management module is used for managing order numbers, cabinet numbers, commodities and services, price accounting, order states, express information and information export;
a block chain module is provided, and the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
Preferably, the service method of the cloud system-based vending machine further includes:
providing a system management module, wherein the system management module is used for role management and user management, the role management comprises role classification and authorization, the role classification comprises a network part, an operation part, a financial part, an engineering part, a customer service rear part and a distributor, the authorization mainly comprises viewing authority and operation authority, and the user management comprises user addition and password management; the dealer can check the information of the right to be sold, including orders, inventory and account distribution, through the dealer mobile terminal;
providing a customer service after-sale module, wherein the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting.
Compared with the related art, the cloud system-based self-service vending machine service system and method provided by the invention have the following beneficial effects:
the invention provides a cloud system-based service system and a cloud system-based service method for a self-service vending machine, which establish the contact among a cabinet, a user and a supplier through a cloud platform and a mobile terminal, and simultaneously provide more and better services for the user, a dealer and a third party through a service management module, a cabinet management module, a commodity management module, an order management module, a system management module, a block chain module and a post-customer service module of the cloud platform, thereby facilitating the management of the self-service vending machine and improving the social service efficiency of the self-service vending machine; the mobile terminal is adopted, so that the use of users and dealers is facilitated.
Drawings
Fig. 1 is a schematic block diagram of a cloud system-based vending machine service system and method according to the present invention.
Detailed Description
The invention is further described with reference to the following figures and embodiments.
Referring to fig. 1, fig. 1 is a schematic block diagram illustrating a service system and a method of a cloud-based vending machine according to the present invention.
The service system of the self-service vending machine based on the cloud system comprises:
the system comprises a cloud platform, a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, wherein the cloud platform comprises the service management module, the cabinet machine management module, the commodity management module, the order management module, the system management module, the block chain module and the customer service after-sale module;
the mobile terminal is connected with the cloud platform and comprises an APP (application), a WeChat public number and a WeChat applet;
the service management module is used for providing reserved trial service, renting, selling and returning service, express service, financial service and advertising service;
the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, the user confirms a trial protocol through the mobile terminal, and the cloud platform controls the self-service vending machine to unlock corresponding commodities or provide corresponding services after payment and subscription;
the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal, the cloud platform unlocks corresponding commodities after paying a deposit, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
the express service is used for mailing the commodities to the user and mailing the commodities needing returning to the user;
the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic lubrication to a dealer, refund and cash withdrawal to a user;
the advertisement service is to provide advertisement service for third party, including video propaganda, poster and product trial promotion;
the cabinet management module is used for cabinet ID management and cabinet function partition, the cabinet ID comprises a cabinet number, a graphic code, a dealer, an address and a customer service telephone, and the cabinet IDs are mutually independent so as to realize selective commodity and service setting; the cabinet machine function is realized through the cargo channel management to carry out function zoning again, and the function zoning comprises a commodity display zone, a commodity selling zone, a commodity leasing zone and a commodity returning zone.
The commodity management module is used for managing commodity names, commodity channels, categories and price systems, wherein the commodity channels comprise inventory and capacity, the categories comprise commodities and services which can be reserved for trial, commodities which can be purchased and commodities which can be leased, and the price systems comprise selling prices, deposit and fixed money.
The order management module is used for managing order numbers, cabinet numbers, commodities, services, price accounting, order states, express information and information export;
the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
The system management module is used for role management and user management, the role management comprises role classification and authorization, the role classification comprises a network part, an operation part, a financial part, an engineering part, a customer service sale back part and a distributor, the authorization mainly comprises viewing authority and operation authority, the user management comprises user addition and password management, and the distributor can view information of the right to be sold, including orders, inventory and account distribution, through the distributor mobile terminal;
the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting.
The invention also provides a cloud system-based self-service vending machine service method, which comprises the following steps:
s1: the vending machine realizes multiple services through a cloud platform and a mobile terminal, the cloud platform comprises a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, and the service management module is used for providing reservation trial service, rent and sale return service, express delivery service, financial service and advertisement service;
s2: the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, and the user confirms a trial protocol through the mobile terminal and pays a subscription, and then the cloud platform controls the self-service vending machine to unlock corresponding commodities and provide corresponding services;
s3: the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal and pays a deposit, the cloud platform unlocks corresponding commodities, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
s4: express delivery service means that a user is mailed with commodities and commodities to be returned;
s5: the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic distribution to a dealer, refund and withdrawal to a user;
s6: the advertisement service is to provide advertisement service for third party, including promoting video, poster, product trial promotion.
The service method of the cloud system-based self-service vending machine further comprises the following steps:
providing the cabinet management module, wherein the cabinet management module is used for cabinet ID management and cabinet function partitioning, and the cabinet ID comprises a cabinet number, a graphic code, a dealer, an address and a customer service telephone;
the counter IDs are mutually independent so as to realize selective setting of service and commodities, and the counter functions are re-partitioned through the cargo channel management, and comprise a commodity display area, a commodity sales area, a commodity rental area and a commodity return area.
The service method of the cloud system-based self-service vending machine further comprises the following steps:
providing a commodity management module, wherein the commodity management module is used for managing commodity names, goods channels, categories and price systems; the goods channel comprises inventory and capacity, the categories comprise reserved trial goods and services, purchasable goods and rentable goods, and the price system comprises selling price, deposit and fixed amount.
The service method of the cloud system-based self-service vending machine further comprises the following steps:
providing an order management module, wherein the order management module is used for managing order numbers, cabinet numbers, commodities and services, price accounting, order states, express information and information export;
a block chain module is provided, and the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
Preferably, the service method of the cloud system-based vending machine further includes:
providing a system management module, wherein the system management module is used for role management and user management, the role management comprises role classification and authorization, the role classification comprises a network part, an operation part, a financial part, an engineering part, a customer service rear part and a distributor, the authorization mainly comprises viewing authority and operation authority, and the user management comprises user addition and password management; the dealer can check the information of the right to be sold, including orders, inventory and account distribution, through the dealer mobile terminal;
providing a customer service after-sale module, wherein the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting. ,
compared with the related art, the cloud system-based self-service vending machine service system and method provided by the invention have the following beneficial effects:
the invention provides a cloud system-based service system and a cloud system-based service method for a self-service vending machine, which establish the contact among a cabinet, a user and a supplier through a cloud platform and a mobile terminal, and simultaneously provide more and better services for the user, a dealer and a third party through a service management module, a cabinet management module, a commodity management module, an order management module, a system management module, a block chain module and a post-customer service module of the cloud platform, thereby facilitating the management of the self-service vending machine and improving the social service efficiency of the self-service vending machine; the mobile terminal is adopted, so that the use of users and dealers is facilitated.
The above description is only an embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (10)
1. A cloud system-based service system for a vending machine, comprising:
the system comprises a cloud platform, a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, wherein the cloud platform comprises the service management module, the cabinet machine management module, the commodity management module, the order management module, the system management module, the block chain module and the customer service after-sale module;
the mobile terminal is connected with the cloud platform and comprises an APP (application), a WeChat public number and a WeChat applet;
the service management module is used for providing reserved trial service, renting, selling and returning service, express service, financial service and advertising service;
the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, the user confirms a trial protocol through the mobile terminal, and the cloud platform controls the self-service vending machine to unlock corresponding commodities or provide corresponding services after payment and subscription;
the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal, the cloud platform unlocks corresponding commodities after paying a deposit, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
the express service is used for mailing the commodities to the user and mailing the commodities needing returning to the user;
the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic lubrication to a dealer, refund and cash withdrawal to a user;
the advertisement service is to provide advertisement service for third party, including video propaganda, poster, product trial promotion.
2. The cloud system-based service system of the self-service vending machine according to claim 1, wherein the cabinet management module is used for cabinet ID management and cabinet function partitioning, the cabinet ID includes a cabinet number, a graphic code, a dealer, an address, a customer service telephone, and the cabinet IDs are independent of each other to realize selective setting of goods and services; the cabinet machine function is realized through the cargo channel management to carry out function zoning again, and the function zoning comprises a commodity display zone, a commodity selling zone, a commodity leasing zone and a commodity returning zone.
3. The cloud system-based service system of a self-service vending machine according to claim 1, wherein the commodity management module is configured to manage commodity names, commodity channels, categories, and price systems, the commodity channels include inventory and capacity, the categories include available-for-appointment trial commodities and services, available-for-purchase commodities, and available-for-rental commodities, and the price systems include selling prices, deposit and deposit.
4. The cloud system-based service system of self-service vending machines of claim 1, wherein the order management module is configured to manage order numbers, cabinet numbers, goods and services, price accounting, order status, express delivery information, and information export;
the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
5. The cloud system-based service system of the vending machine, as claimed in claim 1, wherein the system management module is used for role management and user management, the role management includes role classification and authorization, the role classification includes network department, operation department, financial department, engineering department, customer service back-selling department and distributor, the authorization mainly includes viewing authority and operation authority, the user management includes user addition and password management, and the distributor can view the information of the right to be sold, including order, stock and branch account, through the distributor mobile terminal;
the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting.
6. A service method of a self-service vending machine based on a cloud system is characterized by comprising the following steps:
s1: the vending machine realizes multiple services through a cloud platform and a mobile terminal, the cloud platform comprises a service management module, a cabinet machine management module, a commodity management module, an order management module, a system management module, a block chain module and a customer service after-sale module, and the service management module is used for providing reservation trial service, rent and sale return service, express delivery service, financial service and advertisement service;
s2: the reserved trial service is that reserved trial commodities and services in a commodity display area of the vending machine are provided for a user, and the user confirms a trial protocol through the mobile terminal and pays a subscription, and then the cloud platform controls the self-service vending machine to unlock corresponding commodities and provide corresponding services;
s3: the renting, selling and returning service is that rentable commodities in a commodity renting area of the vending machine are provided for a user, the user confirms a renting protocol through the mobile terminal and pays a deposit, the cloud platform unlocks corresponding commodities, the user can return on site or return in an express way in the commodity returning area through the mobile terminal, and the user directly purchases the commodities;
s4: express delivery service means that a user is mailed with commodities and commodities to be returned;
s5: the financial service is to connect a third-party financial platform, establish a virtual cloud account and realize automatic account distribution, including automatic distribution to a dealer, refund and withdrawal to a user;
s6: the advertisement service is to provide advertisement service for third party, including promoting video, poster, product trial promotion.
7. The cloud system-based vending machine servicing method according to claim 6, wherein the cloud system-based vending machine servicing method further comprises:
providing the cabinet management module, wherein the cabinet management module is used for cabinet ID management and cabinet function partitioning, and the cabinet ID comprises a cabinet number, a graphic code, a dealer, an address and a customer service telephone;
the counter IDs are mutually independent so as to realize selective setting of service and commodities, and the counter functions are re-partitioned through the cargo channel management, and comprise a commodity display area, a commodity sales area, a commodity rental area and a commodity return area.
8. The cloud system-based vending machine servicing method according to claim 6, wherein the cloud system-based vending machine servicing method further comprises:
providing a commodity management module, wherein the commodity management module is used for managing commodity names, goods channels, categories and price systems; the goods channel comprises inventory and capacity, the categories comprise reserved trial goods and services, purchasable goods and rentable goods, and the price system comprises selling price, deposit and fixed amount.
9. The cloud system-based vending machine servicing method according to claim 6, wherein the cloud system-based vending machine servicing method further comprises:
providing an order management module, wherein the order management module is used for managing order numbers, cabinet numbers, commodities and services, price accounting, order states, express information and information export;
a block chain module is provided, and the block chain module is a block chain statistical module and is used for order statistics, income classification statistics and branch accounting statistics.
10. The cloud system-based vending machine servicing method according to claim 6, wherein the cloud system-based vending machine servicing method further comprises:
providing a system management module, wherein the system management module is used for role management and user management, the role management comprises role classification and authorization, the role classification comprises a network part, an operation part, a financial part, an engineering part, a customer service rear part and a distributor, the authorization mainly comprises viewing authority and operation authority, and the user management comprises user addition and password management; the dealer can check the information of the right to be sold, including orders, inventory and account distribution, through the dealer mobile terminal;
providing a customer service after-sale module, wherein the customer service after-sale module is used for online customer service and after-sale operation; the online customer service is connected with the mobile terminal and is used for online communication; the after-sale operation comprises refund, deletion and reporting.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911235826.5A CN111091657A (en) | 2019-12-05 | 2019-12-05 | Cloud system-based service system and method for self-service vending machine |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911235826.5A CN111091657A (en) | 2019-12-05 | 2019-12-05 | Cloud system-based service system and method for self-service vending machine |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN111091657A true CN111091657A (en) | 2020-05-01 |
Family
ID=70394811
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201911235826.5A Pending CN111091657A (en) | 2019-12-05 | 2019-12-05 | Cloud system-based service system and method for self-service vending machine |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111091657A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113065917A (en) * | 2021-03-29 | 2021-07-02 | 南通锐动户外用品有限公司 | Automatic vending system and method |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105574758A (en) * | 2016-01-05 | 2016-05-11 | 江苏柯润实业发展有限公司 | Cloud platform for intelligent vending machine |
| CN206271097U (en) * | 2016-12-26 | 2017-06-20 | 广州新享事成信息科技有限公司 | A kind of renting and selling device for integrating charger baby and umbrella |
| CN107330770A (en) * | 2017-07-18 | 2017-11-07 | 百达致胜（北京）科技有限公司 | Cloud automatic vending system and control method |
| CN107665459A (en) * | 2017-10-09 | 2018-02-06 | 广州市万表科技股份有限公司 | A kind of wrist-watch rent method and system |
| CN107808454A (en) * | 2017-10-31 | 2018-03-16 | 周明 | A kind of rental and the purchasing method of glasses Vending Machine and glasses |
| CN110367751A (en) * | 2019-07-18 | 2019-10-25 | 广州美犀智能科技有限公司 | A kind of show case system |
| CN110400424A (en) * | 2019-07-19 | 2019-11-01 | 青岛未来移动医疗科技有限公司 | A kind of automatic rent and sale shared system of diagnostic equipment and method |
-
2019
- 2019-12-05 CN CN201911235826.5A patent/CN111091657A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105574758A (en) * | 2016-01-05 | 2016-05-11 | 江苏柯润实业发展有限公司 | Cloud platform for intelligent vending machine |
| CN206271097U (en) * | 2016-12-26 | 2017-06-20 | 广州新享事成信息科技有限公司 | A kind of renting and selling device for integrating charger baby and umbrella |
| CN107330770A (en) * | 2017-07-18 | 2017-11-07 | 百达致胜（北京）科技有限公司 | Cloud automatic vending system and control method |
| CN107665459A (en) * | 2017-10-09 | 2018-02-06 | 广州市万表科技股份有限公司 | A kind of wrist-watch rent method and system |
| CN107808454A (en) * | 2017-10-31 | 2018-03-16 | 周明 | A kind of rental and the purchasing method of glasses Vending Machine and glasses |
| CN110367751A (en) * | 2019-07-18 | 2019-10-25 | 广州美犀智能科技有限公司 | A kind of show case system |
| CN110400424A (en) * | 2019-07-19 | 2019-11-01 | 青岛未来移动医疗科技有限公司 | A kind of automatic rent and sale shared system of diagnostic equipment and method |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113065917A (en) * | 2021-03-29 | 2021-07-02 | 南通锐动户外用品有限公司 | Automatic vending system and method |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109559166B (en) | Online and offline membership point promotion integrated system and method | |
| US7156300B1 (en) | System and method for dispensing of a receipt reflecting prepaid phone services | |
| US10320992B2 (en) | System and method for distributing personal identification numbers over a computer network | |
| WO2009062330A1 (en) | System and method for operation and/or for control of service terminals and apparatus suitable therefor | |
| JPH11500275A (en) | Interactive broadcasting system | |
| CN109919689A (en) | A kind of member internet online management method and system | |
| CN111461376A (en) | Car washing service system | |
| CN112561566B (en) | Cross-border import store distributor shop platform system | |
| CN110728788A (en) | Self-service vending machine and server side and mobile device side background management system thereof | |
| CN110910194A (en) | Tracing store-based commodity promotion method and system | |
| CN109087118A (en) | A kind of smart shopper management system | |
| CN111091657A (en) | Cloud system-based service system and method for self-service vending machine | |
| CN110969508A (en) | Online and offline commercial shopping promotion system | |
| CN211124206U (en) | Self-service vending machine and server side and mobile device side background management system thereof | |
| CN109191669A (en) | A kind of intangible goods automatic vending system and vending method | |
| CN115471020A (en) | New retail store management system | |
| JP3239117B2 (en) | Sales management method and device | |
| CN111489181A (en) | Novel E-commerce platform marketing business model and management system | |
| CN111461844A (en) | Service operation management system and method based on shared automatic vending equipment | |
| CN111199372A (en) | Inventory management system and method for virtual electronic product | |
| CN107730179A (en) | Delivery system based on net purchase | |
| CN107358481A (en) | PC+ moves store service window retail shopping center system and its application method | |
| CN107222789A (en) | A kind of audio transmission system that can be positioned in real time | |
| KR100857532B1 (en) | Pc service fee payment method using internet mileage point | |
| CN112488653A (en) | Member system community store operation method and platform |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20200501 |
|
| RJ01 | Rejection of invention patent application after publication |