CN110969519A

CN110969519A - Information auditing method, device, system, terminal, server and storage medium

Info

Publication number: CN110969519A
Application number: CN201811155617.5A
Authority: CN
Inventors: 李蔚蔚
Original assignee: Shanghai Ningrui Enterprise Service Partnership Enterprise LP
Current assignee: Shanghai Ningrui Enterprise Service Partnership Enterprise LP
Priority date: 2018-09-30
Filing date: 2018-09-30
Publication date: 2020-04-07

Abstract

The embodiment of the invention provides an information auditing method, device, system, terminal, server and storage medium. The information auditing method is applied to a server, and the server is in communication connection with a terminal; the information auditing method comprises the following steps: receiving first information to be checked of a user; when the first information to be audited is audited, sending first voice information to the terminal; the first voice information is used for acquiring second information to be audited of the user, and the second information to be audited is different from the first information to be audited; and if the first information to be audited is not approved, refusing to receive the second information to be audited, and determining that the information auditing is failed. By adopting the technical scheme, the embodiment of the invention realizes synchronous audit of the first information to be audited and the second information to be audited of the user, and solves the technical problem of how to realize non-waiting audit.

Description

Information auditing method, device, system, terminal, server and storage medium

Technical Field

The present invention relates to the field of information processing technologies, and in particular, to an information auditing method, apparatus, system, terminal, server, and storage medium.

Background

At present, people generally need to check information when transacting business such as finance and the like. In the information auditing process, various information (such as identity information, financial information and the like) of a user needs to be audited step by step according to a preset program, and finally whether the auditing of the user is successful is determined.

In the prior art, whether the information audit is successful or not can be determined only by the end of the audit process.

Therefore, the prior art has the defect of waiting for the auditing result for a long time because the prior art can only determine whether the information auditing is successful when the information auditing process is finished.

Disclosure of Invention

The embodiment of the invention aims to provide an information auditing method, device, system, terminal, server and storage medium, so as to solve the technical problem of how to realize non-waiting auditing.

In order to achieve the above object, a first aspect of the present invention provides the following technical solutions:

an information auditing method is applied to a server, and the server is in communication connection with a terminal; characterized in that the method comprises:

receiving first information to be checked of a user;

when the first information to be audited is audited, first voice information is sent to the terminal; the first voice information is used for acquiring second information to be audited of the user, and the second information to be audited is different from the first information to be audited;

obtaining an auditing result of the first information to be audited;

and if the first information to be audited is not approved, refusing to receive the second information to be audited, and determining that the information auditing is failed.

Further, the method further comprises:

receiving second voice information responding to the first voice information if the first information to be audited passes the audit; the second voice information comprises the second information to be audited;

obtaining an auditing result of the second auditing information;

and determining whether the information audit is successful according to the audit result.

Further, before the step of receiving the first to-be-audited information of the user, the method further includes:

acquiring an identification code of the communication equipment of the user; wherein the identification code of the communication equipment is sent to the server by the terminal;

sending a first verification code to the communication device;

sending a second verification code to the terminal; the second verification code is used for matching with the first verification code, and the user verification is determined to be successful under the condition that the matching is successful.

Further, the first information to be audited includes the identity card information and the bank card information of the user;

the step of auditing the first information to be audited includes:

matching the identity card information and the bank card information with preset standard information respectively;

and determining whether the first information to be audited is successfully audited according to the matching result.

Further, the method further comprises:

and sending the auditing state information of the first information to be audited to the terminal.

Further, the method further comprises:

and sending the auditing state information of the first information to be audited and the second information to be audited to the terminal.

In order to achieve the above object, the second aspect of the present invention further provides the following technical solutions:

an information auditing method is applied to a terminal, and the terminal is in communication connection with a server; characterized in that the method comprises:

acquiring first information to be audited and second voice information of a user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

sending the first information to be audited to the server;

when first voice information which is sent by the server and responds to the first information to be audited is received, sending the second voice information to the server; the first voice information is used for acquiring second information to be audited of the user;

and if the notification that the first to-be-audited information is not passed is received, refusing to send the second voice information to the server.

Further, before the step of obtaining the first to-be-audited information of the user, the method further includes:

acquiring an identification code of communication equipment of a user;

sending the identification code to the server;

receiving a second verification code sent by the server in response to the identification code; the second verification code is used for matching with the first verification code received by the communication equipment and sent by the server.

Further, the step of acquiring the first to-be-audited information of the user specifically includes:

acquiring an image of a user certificate;

identifying the image of the user certificate by using an optical character identification method;

and acquiring the first information to be audited according to the identification result.

Further, the method further comprises:

when receiving the audit state information of the first information to be audited and/or the second information to be audited, which is sent by the server, displaying the audit state information of the first information to be audited and/or the second information to be audited; alternatively, the first and second electrodes may be,

and when receiving a notice that the information audit is successful or not, which is sent by the server, displaying the notice that the information audit is successful or not.

In order to achieve the above object, the third aspect of the present invention further provides the following technical solutions:

an information auditing method, wherein a terminal is in communication connection with a server; the information auditing method comprises the following steps:

the terminal acquires first information to be audited and second voice information of a user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

the terminal sends the first information to be checked to a server;

the server receives the first information to be audited;

when the first information to be audited is audited, the server sends first voice information to the terminal; the first voice information is used for acquiring second information to be audited of the user;

the terminal sends the second voice information to the server when receiving the first voice information which is sent by the server and responds to the first information to be audited;

the server acquires an auditing result of the first information to be audited;

if the first information to be audited is not approved, the server refuses to receive the second information to be audited, determines that the information auditing is failed, and sends a notification that the first information to be audited is not approved to the terminal;

and if the terminal receives the notification that the first information to be audited does not pass, refusing to send the second voice information to the server.

Further, the method further comprises:

if the first information to be audited passes the audit, the server receives second voice information responding to the first voice information; the second voice information comprises the second information to be audited;

the server acquires an auditing result of the second auditing information;

the server determines whether the information verification is successful according to the verification result and sends a notification whether the information verification is successful to the terminal;

and when the terminal receives the notification of whether the information audit is successful or not, which is sent by the server, displaying the notification of whether the information audit is successful or not.

Further, the method further comprises:

the server sends the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited to the terminal;

and when the terminal receives the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited, which is sent by the server, the audit state information is displayed.

Further, before the step of acquiring the first to-be-audited information of the user by the terminal, the method further includes:

the terminal acquires an identification code of communication equipment of a user;

the terminal sends the identification code to the server;

the terminal receives a second verification code sent by the server in response to the identification code; the second verification code is used for matching with the first verification code, and the user verification is determined to be successful under the condition that the matching is successful;

before the step of receiving, by the server, the first to-be-audited information of the user, the method further includes:

the server receives the identification code sent by the terminal;

the server sends a first verification code to the communication device;

and the server sends a second verification code to the terminal.

In order to achieve the above object, a fourth aspect of the present invention further provides the following technical solutions:

an information auditing device is applied to a server, and the server is in communication connection with a terminal; the device comprises:

the first receiving module is used for receiving first information to be audited of a user;

the first sending module is used for sending first voice information to the terminal when the first information to be audited is audited; the first voice information is used for acquiring second information to be audited of the user, and the second information to be audited is different from the first information to be audited;

the first acquisition module is used for acquiring an auditing result of the first information to be audited;

and the first determining module is used for refusing to receive the second information to be audited and determining that the information audit fails under the condition that the audit on the first information to be audited is not passed.

Further, the apparatus further comprises:

a second receiving module, configured to receive second voice information in response to the first voice information if the first to-be-audited information is approved; the second voice information comprises the second information to be audited;

the second acquisition module is used for acquiring the auditing result of the second auditing information;

and the second determining module is used for determining whether the information audit is successful according to the audit result.

Further, the apparatus further comprises:

a third obtaining module, configured to obtain an identification code of the communication device of the user; wherein the identification code of the communication equipment is sent to the server by the terminal;

a second sending module, configured to send the first verification code to the communication device;

a third sending module, configured to send a second verification code to the terminal; the second verification code is used for matching with the first verification code, and the user verification is determined to be successful under the condition that the matching is successful.

Further, the first information to be audited includes the identity card information and the bank card information of the user; the device further comprises:

the matching module is used for respectively matching the identity card information and the bank card information with preset standard information;

and the third determining module is used for determining whether the first information to be audited is audited successfully or not according to the matching result.

Further, the apparatus further comprises:

and the fourth sending module is used for sending the audit state information of the first information to be audited to the terminal.

Further, the apparatus further comprises:

and the fifth sending module is used for sending the audit state information of the first information to be audited and the second information to be audited to the terminal.

In order to achieve the above object, a fifth aspect of the present invention further provides the following technical solutions:

an information auditing device is applied to a terminal, and the terminal is in communication connection with a server; the device comprises:

the first acquisition module is used for acquiring first information to be audited and second voice information of a user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

the first sending module is used for sending the first information to be audited to the server;

the second sending module is used for sending the second voice information to the server when receiving the first voice information which is sent by the server and responds to the first information to be audited; the first voice information is used for acquiring second information to be audited of the user;

and the rejecting module is used for rejecting to send the second voice information to the server under the condition of receiving the notification that the first information to be audited fails.

Further, the apparatus further comprises:

the first acquisition module is used for acquiring the identification code of the communication equipment of the user;

the third sending module is used for sending the identification code to the server;

a receiving module, configured to receive a second verification code sent by the server in response to the identification code;

the fourth acquisition module is used for acquiring the first verification code; wherein the first verification code is sent by the server to the communication device;

the matching module is used for matching the second verification code with the first verification code;

and the determining module is used for determining that the user verification is successful under the condition that the matching is successful.

Further, the apparatus further comprises:

the fifth acquisition module is used for acquiring the image of the user certificate;

the identification module is used for identifying the image of the user certificate by using an optical character identification device;

and the sixth acquisition module is used for acquiring the first information to be audited according to the identification result.

Further, the apparatus further comprises:

the first display module is used for displaying the auditing state information of the first information to be audited and/or the second information to be audited when the auditing state information of the first information to be audited and/or the second information to be audited, which is sent by the server, is received; and/or the presence of a gas in the gas,

and the second display module is used for displaying the notification of whether the information audit is successful or not when receiving the notification of whether the information audit is successful or not, which is sent by the server.

In order to achieve the above object, a sixth aspect of the present invention further provides the following technical solutions:

an information auditing system comprises a terminal and a server; wherein:

the terminal is used for:

sending the first information to be audited to the server;

when first voice information which is sent by the server and responds to the first information to be audited is received, sending the second voice information to the server;

refusing to send the second voice information to the server under the condition of receiving the notification that the first to-be-audited information fails;

the server is configured to:

receiving the first information to be audited of the user;

when the first information to be audited is audited, the first voice information is sent to the terminal; the first voice information is used for acquiring second information to be audited of the user;

obtaining an auditing result of the first information to be audited;

and under the condition that the first information to be audited is not approved, refusing to receive the second information to be audited, determining that the information auditing is failed, and sending a notification that the first information to be audited is not approved to the terminal.

Further, the air conditioner is provided with a fan,

the server is further configured to:

receiving second voice information responding to the first voice information under the condition that the first information to be audited passes auditing; the second voice information comprises the second information to be audited;

obtaining an auditing result of the second auditing information;

according to the auditing result, whether the information auditing is successful is determined, and a notification of whether the information auditing is successful is sent to the terminal;

the terminal is further configured to:

Further, the air conditioner is provided with a fan,

the server is further configured to:

sending the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited to the terminal;

the terminal is further configured to:

and when receiving the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited, which is sent by the server, displaying the audit state information.

Further, the air conditioner is provided with a fan,

the terminal is further configured to: acquiring an identification code of communication equipment of a user; sending the identification code to the server; receiving a second verification code sent by the server in response to the identification code; acquiring a first verification code; wherein the first verification code is sent by the server to the communication device; matching the second verification code with the first verification code; if the matching is successful, determining that the user verification is successful;

the server is further configured to: receiving an identification code sent by the terminal; sending a first verification code to the communication device; and sending the second verification code to the terminal.

In order to achieve the above object, a seventh aspect of the present invention further provides the following technical solutions:

a server, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus;

the memory is used for storing a computer program;

the processor is configured to implement the method steps of the first aspect of the present invention when executing the program stored in the memory.

In order to achieve the above object, an eighth aspect of the present invention further provides the following technical solutions:

a terminal, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus;

the memory is used for storing a computer program;

the processor is configured to implement the method steps of the second aspect of the present invention when executing the program stored in the memory.

In order to achieve the above object, a ninth aspect of the present invention further provides the following technical solutions:

a computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the method steps of the first aspect of the invention.

In order to achieve the above object, a tenth aspect of the present invention further provides the following technical solutions:

a computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the method steps of the second aspect of the invention.

The embodiment of the invention provides an information auditing method, device, system, terminal, server and storage medium. The information auditing method is applied to a server, and the server is in communication connection with a terminal; the information auditing method comprises the following steps: receiving first information to be checked of a user; when the first information to be audited is audited, sending first voice information to the terminal; the first voice information is used for acquiring second information to be audited of the user, and the second information to be audited is different from the first information to be audited; and if the first information to be audited is not approved, refusing to receive the second information to be audited, and determining that the information auditing is failed. By adopting the technical scheme, when the first information to be audited is audited, the first voice information is sent to the terminal to obtain the second information to be audited of the user, so that the synchronous audit of the first information to be audited and the second information to be audited of the user is realized; and under the condition that the first information to be audited is not audited, refusing to receive the second information to be audited, and determining that the information auditing is failed, thereby completing the information auditing of the user. Therefore, in the aspect of user experience, the technical effect of no waiting for auditing is achieved.

Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by the practice of the invention. The objectives and other advantages of the invention will be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.

Of course, not all of the advantages described above need to be achieved at the same time in the practice of any one product or method of the invention.

Drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.

FIG. 1 is a schematic diagram of an application environment of an information auditing method according to an embodiment of the invention;

FIG. 2 is a flow chart of an information auditing method according to an embodiment of the invention;

FIG. 3 is a flow chart of an information auditing method according to another embodiment of the present invention;

FIG. 4 is a flow chart illustrating an information auditing method according to yet another embodiment of the present invention;

FIG. 5 is a flow chart of an information auditing method according to another embodiment of the present invention;

fig. 6 is a schematic structural diagram of an information auditing apparatus according to an embodiment of the present invention;

fig. 7 is a schematic structural diagram of an information auditing apparatus according to another embodiment of the present invention;

fig. 8 is a schematic structural diagram of an information auditing apparatus according to still another embodiment of the present invention.

Detailed Description

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The following briefly describes an application environment of an embodiment of the present invention.

Referring to fig. 1, an application environment diagram of the information auditing method provided by the embodiment of the invention is exemplarily shown. In fig. 1 a terminal 1, a communication link 2 and a server 3 are shown. Wherein the terminal 1 communicates with the server 3 via a communication link 2.

The terminal 1 includes, but is not limited to, a smart phone, a tablet computer, a laptop computer, an e-reader, a vehicle-mounted device, a desktop computer, a smart tv, an industrial personal computer, a wearable device, a virtual reality device, and the like.

The communication link may be a direct communication link or an indirect communication link that communicates via a cloud (e.g., an ari cloud, an Tencent cloud, a Baidu cloud, etc.).

The server 3 may be replaced by a server cluster or a cloud. The server cluster may include application servers, database servers, interface servers, and the like. The cloud may be considered a pool of resources.

In order to solve the technical problem of how to implement non-waiting auditing, an embodiment of the invention provides an information auditing method. The method is applied to a server which is in communication connection with the terminal. As shown in fig. 2, the method mainly includes the following steps S200 to S220. Wherein:

s200: and receiving first to-be-audited information of a user.

The first information to be checked includes user certificate information, such as identity information and financial information, which can be acquired through the user certificate. The identification information may be obtained by recognizing an image of a user identification card or a driving license or the like. The financial information includes bank card information. May be obtained by identifying a bank card image.

In this embodiment, the image of the user certificate may be acquired by an image acquisition device (e.g., a video camera, a still camera, etc.) in this step, the first information to be audited of the user may be sent by the terminal to the server. The terminal includes, but is not limited to, a smart phone, a desktop computer, a laptop computer, a tablet computer, a smart television, an industrial personal computer, a wearable device, a virtual reality device, and the like.

S210: when the first information to be audited is audited, first voice information is sent to the terminal; the first voice information is used for obtaining second information to be audited of the user, and the second information to be audited is different from the first information to be audited.

As an example, the customer service staff may send the first voice message to the terminal through the server to inquire the second information to be audited to the user. If the first information to be checked comprises the identity card information and the bank card information; the second information to be audited may be user-associated information for auditing, in addition to the identification card information and the bank card information. The user association information needs to use more text description. The second information to be audited includes but is not limited to information such as information of a guarantor, work conditions, learning conditions, family conditions, conditions of relatives and friends, price and specification of goods to be purchased, and the like. For example, the customer service person sends voice information including conditions of friends and relatives to the terminal through the server, so as to obtain information of the friends and relatives of the user, which is used as second information to be audited.

In this step, when the first information to be audited is audited, the first voice information used for acquiring the second information to be audited of the user is sent to the terminal, so that the auditing synchronization of the first information to be audited and the second information to be audited is realized, and the auditing process can be accelerated.

In a preferred embodiment, the first information to be audited includes identification card information and bank card information of the user; then, the step of auditing the first information to be audited specifically includes:

s211: respectively matching the identity card information and the bank card information with preset standard information;

s212: and determining whether the first information to be audited is successfully audited according to the matching result.

The predetermined standard information may be identity standard information provided by a third party, or bank card standard information.

In a specific implementation process, the server may send the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the audit state information of the second information to be audited to the terminal.

In this embodiment, the server may feed back real-time audit state information to the user, so that the user can know the audit progress in real time, thereby improving the user experience.

S220: and acquiring an auditing result of the first information to be audited.

In this step, the first information to be audited may be obtained manually, by a third party organization or by other auditing devices, and the present invention is not limited thereto.

S230: and if the first information to be audited is not approved, refusing to receive the second information to be audited, and determining that the information auditing is failed.

In this step, if it is determined that the user cannot pass the audit in the process of auditing the first information to be audited, the user can refuse to audit the second information to be audited, and determine that the information audit fails, and end the information audit and operation. Therefore, the defect that the user can obtain the audit result only after waiting for the first information to be audited and the second information to be audited all the time can be avoided, the time for the user to wait for the audit is saved, and the user experience is improved.

By adopting the technical scheme, when the first information to be audited is audited, the first voice information is sent to the terminal to obtain the second information to be audited of the user, so that the synchronous audit of the first information to be audited and the second information to be audited of the user is realized; and under the condition that the first information to be audited is not audited, refusing to receive the second information to be audited, and determining that the information auditing is failed, thereby completing the information auditing of the user. Therefore, in the aspect of user experience, the technical effect of no waiting for auditing is achieved.

In a preferred embodiment, as shown in fig. 3, the information auditing method may further include the following steps S240 to S260 based on the embodiment shown in fig. 2. Wherein:

s240: if the first information to be audited passes the audit, receiving second voice information responding to the first voice information; and the second voice information comprises second information to be audited.

If the first voice message is a voice message for which background staff (for example, customer service staff) inquires the user about the second information to be checked; the second voice message is the voice message which is replied by the user from the first voice message and comprises the second information to be audited. For example, if the first voice message includes guarantor information; this step receives a second voice message including the guarantor-specific information.

The first and second voice information may be acquired by a voice pickup device such as a microphone. For example, the background staff transmits the first voice information to the server through the microphone; then, the server transmits the first voice information to the terminal. The user transmits the second voice information to the terminal through the microphone; then, the terminal transmits the second voice information to the server.

S250: and acquiring an auditing result of the second information to be audited.

In this step, the second information to be audited may be audited by a customer service staff in the background, or may be audited by an auditing device, which is not limited in this invention.

S260: and determining whether the information audit is successful according to the audit result.

In the step, whether the information audit is successful is determined according to the audit result of the second information to be audited.

In this embodiment, the second voice information is received to audit the second information to be audited, so that the technical effect of voice auditing of the user information is achieved, and the time for the user to wait for information auditing is shortened.

In a preferred embodiment, before the step of receiving the first to-be-audited information of the user, the information auditing method may further include steps Sa1 to Sa 3. Wherein:

sa 1: acquiring an identification code of communication equipment of a user; wherein, the identification code of the communication equipment is sent to the server by the terminal.

The communication device of the user may be, for example, a mobile phone, a walkie-talkie, a pager, etc. The identification code of the communication device may be, for example, a mobile phone number, a walkie-talkie number, a pager number, etc.

In practical application, a user can input the identification code into the terminal; the terminal then sends the identification code to the server.

Sa 2: the first verification code is sent to the communication device.

The first verification code may be a character string, such as a number sequence, an alphabet sequence, a combination sequence of numbers and alphabets, and the like.

Sa 3: sending a second verification code to the terminal; and the second verification code is used for matching with the first verification code, and under the condition of successful matching, the user verification is determined to be successful.

In the step, after receiving a second verification code sent by the server, the terminal matches the second verification code with the first verification code; if the matching is successful; determining that the user authentication is successful; otherwise; the user authentication fails. Before the terminal matches the second verification code with the first verification code, the user inputs the first verification code to the terminal after obtaining the first verification code through the communication equipment.

By adopting the technical scheme, the user is verified to be determined as the user to be subjected to the information verification.

Based on the same technical concept as the information auditing method, the embodiment of the invention also provides an information auditing method. The method is applied to the terminal. The terminal is in communication connection with the server. As shown in fig. 4, the method mainly includes the following steps S300 to S340. Wherein:

s300: and acquiring first to-be-audited information of the user.

The first information to be audited can be obtained by a video camera, a camera, etc. and by using an Optical Character Recognition method (OCR).

In a preferred embodiment, step S300 may specifically include steps Sb1 through Sb3 as follows. Wherein:

sb 1: an image of the user's credentials is acquired.

User credentials include, but are not limited to, identification cards, bank cards, driver licenses, and the like.

The acquisition of the user's certificate image can be achieved by using a video camera, a still camera, etc.

Sb 2: and identifying the image of the user certificate by using an optical character identification method.

Wherein, the step uses optical character recognition method to identify the user certificate image.

Sb 3: and acquiring first information to be audited according to the identification result.

In the step, relevant information is extracted according to an image recognition result.

S310: and sending the first information to be audited to the server.

For the description of the first to-be-audited information, reference may be made to the related description in the foregoing embodiment, and details are not repeated here.

In a preferred embodiment, before step S300, the confidence audit method may further include steps Sc1 to Sc 3. Wherein:

sc 1: an identification code of a communication device of a user is obtained.

Sc 2: the identification code is sent to a server.

Sc 3: receiving a second verification code sent by the server in response to the identification code;

sc 4: acquiring a first verification code; wherein the first verification code is sent by the server to the communication device;

sc 5: matching the second verification code with the first verification code;

sc 6: if the matching is successful, it is determined that the user authentication is successful.

S320: when first voice information which is sent by a server and responds to the first information to be audited is received, second voice information of a user is obtained; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises second information to be audited; the second information to be audited is different from the first information to be audited.

Wherein the second voice information can be acquired by a voice pickup device such as a microphone.

For the detailed description of this step, reference may be made to the related description in the foregoing embodiments, which are not repeated herein.

S330: and sending the second voice information to the server.

S340: and if the notification that the first to-be-audited information is not passed is received, refusing to send the second voice information to the server.

In this step, if the terminal receives a notification that the first to-be-audited information sent by the server fails, the terminal refuses to send the second voice information acquired from the user to the server.

In a preferred embodiment, the information auditing method may further include the following steps S350 to S360. Wherein:

s350: when receiving the audit state information of the first information to be audited and/or the second information to be audited, which is sent by the server, displaying the audit state information of the first information to be audited and/or the second information to be audited; alternatively, the first and second electrodes may be,

s360: and when receiving a notice that the information audit is successful or not, which is sent by the server, displaying the notice that the information audit is successful or not.

In this embodiment, the terminal may display, through a display (e.g., a liquid crystal display, an LED (light emitting diode) display, etc.), the audit state information of the first information to be audited and/or the second information to be audited, which is sent by the server, so as to present the audit progress to the user, so that the experience of the user may be improved.

Based on the same technical concept as the method embodiment, the embodiment of the invention also provides an information auditing method. The method is applied to a system for communication connection between the terminal and the server. As shown in fig. 5, the method mainly includes:

s400: the terminal acquires first information to be audited of a user;

s401: the terminal sends first information to be checked of a user to the server;

s402: the server receives first information to be audited of a user;

s403: when the first information to be audited is audited, the server sends first voice information to the terminal; the first voice information is used for acquiring second information to be audited of the user, and the second information to be audited is different from the first information to be audited;

s404: when the terminal receives first voice information which is sent by the server and responds to the first information to be audited, second voice information of the user is obtained; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises second information to be audited; the second information to be audited is different from the first information to be audited;

s405: the terminal sends second voice information to the server;

s406: the server acquires an auditing result of the first information to be audited;

s407: if the first information to be checked is not checked, the server refuses to receive the second information to be checked, determines that the information check is failed, and executes the step S408;

s408: the server sends a notification that the first information to be checked fails to pass to the terminal;

s409: and if the terminal receives the notification that the first to-be-audited information is not passed, refusing to send the second voice information to the server.

By adopting the technical scheme, when the first information to be audited is audited, the second information to be audited of the user is obtained by sending the first voice information to the terminal, so that the synchronous audit on the first information to be audited and the second information to be audited of the user is realized; and under the condition that the first information to be audited is not audited, refusing to receive the second information to be audited, and determining that the information auditing is failed, thereby completing the information auditing of the user. Therefore, in the aspect of user experience, the technical effect of no waiting for auditing is achieved.

In a preferred embodiment, the information auditing method may further include:

s410: if the first information to be audited passes the audit, the server receives second voice information responding to the first voice information; the second voice information comprises second information to be audited;

s411: the server acquires an auditing result of the second auditing information;

s412: the server determines whether the information audit is successful according to the audit result and sends a notice that whether the information audit is successful to the terminal;

s413: and when the terminal receives the notification of whether the information verification is successful or not, which is sent by the server, displaying the notification of whether the information verification is successful or not.

Of course, in practical applications, the server may send a notification of whether the information audit was successful to the user's communication device (e.g., smartphone, computer).

In a preferred embodiment, the information auditing method may further include:

s414: the server sends the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited to the terminal;

s415: and when the terminal receives the audit state information of the first information to be audited or the audit state information of the first information to be audited and the second information to be audited sent by the server, displaying the audit state information.

In a preferred embodiment, before step S400, the information auditing method may further include:

sd 1: a terminal acquires an identification code of communication equipment of a user;

sd 2: the terminal sends the identification code to the server;

sd 3: the terminal receives a second verification code sent by the server in response to the identification code;

sd 4: acquiring a first verification code; wherein the first verification code is sent by the server to the communication device;

sd 5: matching the second verification code with the first verification code;

sd 6: if the matching is successful, it is determined that the user authentication is successful.

Before step S402, the information auditing method may further include:

se 1: the server receives the identification code sent by the terminal;

se 2: the server sends the first verification code to the communication equipment;

se 3: and the server sends the second verification code to the terminal.

For the working principle and the technical effects obtained by the foregoing embodiments, reference may be made to the related descriptions in the foregoing embodiments, which are not repeated herein.

Although the steps in the embodiment of the information auditing method are described in the above sequence, it should be clear to those skilled in the art that the steps in the embodiment of the present invention are not necessarily performed in the above sequence, and may also be performed in other sequences such as reverse order, parallel order, cross order, etc., and further, on the basis of the above steps, those skilled in the art may add other steps, and these obvious modifications or equivalents should also be included in the protection scope of the present invention, and are not described herein again.

For convenience of description, only the relevant parts of the embodiments of the present invention are shown, and details of the specific technology are not disclosed, please refer to the embodiments of the present invention.

In order to solve the technical problem of how to implement non-waiting auditing, an embodiment of the present invention provides an information auditing apparatus. The device is applied to a server which is in communication connection with a terminal; as shown in fig. 6, the information auditing apparatus mainly includes: a first receiving module 61, a first transmitting module 62 and a first determining module 63. The first receiving module 61 is configured to receive first information to be audited of a user. The first sending module 62 is configured to send the first voice message to the terminal when the first to-be-audited information is audited; the first voice information is used for obtaining second information to be audited of the user, and the second information to be audited is different from the first information to be audited. The first obtaining module 63 is configured to obtain an audit result of the first information to be audited. The first determining module 64 is configured to refuse to receive the second information to be audited and determine that the information audit fails when the audit on the first information to be audited fails.

In the embodiment of the invention, a first receiving module 61 receives first information to be audited of a user; then, when the first sending module 62 is used for checking the first information to be checked, the first voice information is sent to the terminal to obtain the second information to be checked of the user, so that the synchronous checking of the first information to be checked and the second information to be checked of the user is realized; moreover, through the first obtaining module 63 and the first determining module 64, under the condition that the first to-be-audited information is not approved, the second to-be-audited information is rejected to be received, and the information auditing is determined to be failed, so that the information auditing of the user is completed. Therefore, in the aspect of user experience, the technical effect of no waiting for auditing is achieved.

In a preferred embodiment, as shown in fig. 7, the information auditing apparatus further includes: a second receiving module 65, a second obtaining module 66 and a second determining module 67. The second receiving module 65 is configured to receive second voice information in response to the first voice information if the first to-be-audited information is approved; and the second voice information comprises second information to be audited. The second obtaining module 66 is configured to obtain an audit result of the second audit information. The second determining module 67 is configured to determine whether the information audit is successful according to the audit result.

In this embodiment, if the second audit information is audited manually; the second receiving module 65 and the second obtaining module 66 may not be connected. For example, after receiving the second information to be checked through the second receiving module 65, the customer service staff checks the second information to be checked; then inputting the result of the audit into the second obtaining module 66; finally, the second determination module 67 obtains the result of the second review from the second obtaining module 66.

In a preferred embodiment, the information auditing device may further include: the device comprises a third acquisition module, a second sending module and a third sending module. The third acquisition module is used for acquiring the identification code of the communication equipment of the user; wherein, the identification code of the communication equipment is sent to the server by the terminal. The second sending module is used for sending the first verification code to the communication equipment. The third sending module is used for sending the second verification code to the terminal; and the second verification code is used for matching with the first verification code, and under the condition of successful matching, the user verification is determined to be successful.

In a preferred embodiment, the first information to be audited includes identification card information and bank card information of the user; the information auditing device can also comprise: a matching module and a third determining module. The matching module is used for matching the identity card information and the bank card information with preset standard information respectively. And the third determining module is used for determining whether the first information to be audited is audited successfully or not according to the matching result.

In the above embodiment, if a manual matching manner is adopted, the matching module may not be configured in this embodiment. The embodiment can input the matching result into the third determining module manually; then, whether the first information to be audited is audited successfully is determined by a third determining module.

In a preferred embodiment, the information auditing device may further include a fourth sending module. The fourth sending module is used for sending the audit state information of the first information to be audited to the terminal.

In a preferred embodiment, the information auditing device may further include a fifth sending module. The fifth sending module is used for sending the audit state information of the first information to be audited and the second information to be audited to the terminal.

Based on the same technical concept of the foregoing embodiments, the embodiment of the present invention further provides an information auditing apparatus. The device is applied to a terminal, and the terminal is in communication connection with a server; as shown in fig. 8, the information auditing apparatus may include: a first obtaining module 81, a first sending module 82, a second obtaining module 83, a second sending module 84, and a rejecting module 85. The first obtaining module 81 is configured to obtain first information to be audited of a user. The first sending module 82 is configured to send the first to-be-audited information of the user to the server. The second obtaining module 83 is configured to obtain second voice information of the user when receiving first voice information that is sent by the server and responds to the first information to be audited; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises second information to be audited; the second information to be audited is different from the first information to be audited. The second sending module 84 is configured to send the second voice message to the server. The rejecting module 85 is configured to reject sending the second voice message to the server when receiving the notification that the first to-be-audited message fails.

In this embodiment, the first to-be-audited information and the second to-be-audited information which are sent to the server by the first sending module 82 and the second sending module 83 and acquired by the first acquiring module 81 can be synchronously audited, so that the auditing process is accelerated; and refusing to send the second voice message to the server by the refusing module 84 under the condition of the first to-be-audited message failing to be notified; therefore, the defect that the user can acquire the audit result only after waiting for the complete audit program (for example, the audit program for auditing the first information to be audited and the second information to be audited) is avoided, and the technical effect of no waiting for audit is realized in the aspect of user experience.

In a preferred embodiment, the information auditing device may further include: the device comprises a third acquisition module, a third sending module and a receiving module. The first acquisition module is used for acquiring the identification code of the communication equipment of the user. And the third sending module is used for sending the identification code to the server. The receiving module is used for receiving a second verification code sent by the server in response to the identification code; the fourth obtaining module is used for obtaining the first verification code; wherein the first verification code is sent by the server to the communication device. The matching module is used for matching the second verification code with the first verification code. The determining module is used for determining that the user verification is successful under the condition that the matching is successful.

In a preferred embodiment, the information auditing device may further include: the device comprises a fifth acquisition module, an identification module and a sixth acquisition module. The fifth acquisition module is used for acquiring the image of the user certificate. The identification module is used for identifying the image of the user certificate by using the optical character identification device. The sixth obtaining module is used for obtaining the first information to be audited according to the identification result.

In a preferred embodiment, the information auditing device may further include: the first display module and/or the second display module. The first display module is used for displaying the auditing state information of the first information to be audited and/or the second information to be audited when the auditing state information of the first information to be audited and/or the second information to be audited, which is sent by the server, is received. The second display module is used for displaying the information checking whether the information checking is successful or not when receiving the information checking whether the information checking is successful or not which is sent by the server.

Based on the same technical concept of the foregoing embodiments, the embodiment of the present invention further provides an information auditing system. The system can comprise a terminal and a server; wherein the terminal is configured to: acquiring first to-be-audited information of a user; sending first information to be audited to a server; when first voice information which is sent by a server and responds to the first information to be audited is received, second voice information of a user is obtained; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises second information to be audited; the second information to be audited is different from the first information to be audited; sending the second voice information to the server; and refusing to send the second voice information to the server under the condition of receiving the notification that the first to-be-audited information fails. The server is used for: receiving first information to be checked of a user; when the first information to be audited is audited, sending first voice information to the terminal; the first voice information is used for acquiring second information to be audited of the user; acquiring an auditing result of first information to be audited; and under the condition that the first information to be audited is not approved, refusing to receive the second information to be audited, determining that the information auditing is failed, and sending a notification that the first information to be audited is not approved to the terminal.

By adopting the technical scheme, when the first information to be audited is audited, the server sends the first voice information to the terminal to obtain the second information to be audited of the user, so that the synchronous audit of the first information to be audited and the second information to be audited of the user is realized; and under the condition that the first information to be audited is not audited, the server refuses to receive the second information to be audited and determines that the information auditing is failed, thereby completing the information auditing of the user. Therefore, in the aspect of user experience, the technical effect of no waiting for auditing is achieved.

In a preferred embodiment, the server is further configured to: receiving second voice information responding to the first voice information under the condition that the first information to be audited passes auditing; the second voice information comprises second information to be audited; obtaining an auditing result of the second auditing information; and determining whether the information audit is successful according to the audit result, and sending a notice whether the information audit is successful to the terminal. The terminal is further configured to: and when receiving a notice that the information audit is successful or not, which is sent by the server, displaying the notice that the information audit is successful or not.

In a preferred embodiment, the server is further configured to: and sending the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited to the terminal. The terminal is further configured to: and when receiving the audit state information of the first information to be audited, or the audit state information of the first information to be audited and the second information to be audited, which is sent by the server, displaying the audit state information.

In a preferred embodiment, the terminal is further configured to: acquiring an identification code of communication equipment of a user; sending the identification code to a server; receiving a second verification code sent by the server in response to the identification code; acquiring a first verification code; the first verification code is sent to the communication equipment by the server; matching the second verification code with the first verification code; if the matching is successful, it is determined that the user authentication is successful. The server is further configured to: receiving an identification code sent by a terminal; sending a first verification code to the communication device; and sending the second verification code to the terminal.

Based on the same technical concept of the foregoing embodiments, an embodiment of the present invention further provides a server, which includes a processor, a communication interface, a memory, and a communication bus, where the processor, the communication interface, and the memory complete mutual communication through the communication bus; a memory for storing a computer program; and the processor is used for realizing the steps in the information auditing method embodiment applied to the server when executing the program stored in the memory.

Based on the same technical concept of the foregoing embodiments, an embodiment of the present invention further provides a terminal, which includes a processor, a communication interface, a memory, and a communication bus, where the processor, the communication interface, and the memory complete mutual communication through the communication bus; a memory for storing a computer program; and the processor is used for realizing the steps in the information auditing method embodiment applied to the terminal when executing the program stored in the memory.

The communication bus may be, for example, a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, or the like. The communication bus may be divided into an address bus, a data bus, a control bus, etc.

The communication interface is used for communication between the electronic equipment and other equipment.

The Memory may include a Random Access Memory (RAM) or a non-volatile Memory (NVM), such as at least one disk Memory. Optionally, the memory may also be at least one memory device located remotely from the processor.

The Processor may be a general-purpose Processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; but also Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) or other Programmable logic devices, discrete Gate or transistor logic devices, discrete hardware components.

Based on the same technical concept as that of the foregoing embodiment, an embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored in the computer-readable storage medium, and when the computer program is executed by a processor, the steps described in the foregoing information auditing method embodiment applied to a server are implemented.

Based on the same technical concept as that of the foregoing embodiment, an embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored in the computer-readable storage medium, and when the computer program is executed by a processor, the steps described in the foregoing information auditing method embodiment applied to a terminal are implemented.

The computer-readable storage medium may include, but is not limited to, a Random Access Memory (RAM), a Dynamic Random Access Memory (DRAM), a Static Random Access Memory (SRAM), a read-only memory (ROM), a programmable read-only memory (PROM), an erasable programmable read-only memory (EPROM), an electrically erasable programmable read-only memory (EEPROM), a flash memory (e.g., a NOR-type flash memory or a NAND-type flash memory), a Content Addressable Memory (CAM), a polymer memory (e.g., a ferroelectric polymer memory), a phase change memory, an ovonic memory, a Silicon-Oxide-Silicon-Nitride-Oxide-Silicon (Silicon-Oxide-Nitride-Oxide-Silicon (os-son) memory, a magnetic or optical card, or any other suitable type of computer-readable storage medium.

For the working principle, the obtained technical effect and other details of the server, the terminal and the computer readable storage medium, reference may be made to the description in the foregoing embodiments, and further description is omitted here.

The foregoing describes the general principles of the present disclosure in conjunction with specific embodiments, however, it is noted that the advantages, effects, etc. mentioned in the present disclosure are merely examples and are not limiting, and they should not be considered essential to the various embodiments of the present disclosure. Furthermore, the foregoing disclosure of specific details is for the purpose of illustration and description and is not intended to be limiting, since the disclosure is not intended to be limited to the specific details so described.

It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.

It is also noted that in the systems and methods of the present disclosure, components or steps may be decomposed and/or re-combined. These decompositions and/or recombinations are to be considered equivalents of the present disclosure.

The embodiments in the present specification are described in a related manner, each embodiment focuses on differences from other embodiments, and the same and similar parts in the embodiments are referred to each other.

The above description is only for the preferred embodiment of the present invention, and is not intended to limit the scope of the present invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention shall fall within the protection scope of the present invention.

Claims

1. An information auditing method is applied to a server, and the server is in communication connection with a terminal; characterized in that the method comprises:

receiving first information to be checked of a user;

obtaining an auditing result of the first information to be audited;

2. The method according to claim 1, wherein after the step of obtaining the audit result of the first information to be audited, the method further comprises:

obtaining an auditing result of the second auditing information;

3. The method according to claim 1, wherein before the step of receiving the first to-be-audited information of the user, the method further comprises:

sending a first verification code to the communication device;

4. The method according to claim 1, wherein the first information to be audited includes identification card information and bank card information of the user;

the step of auditing the first information to be audited includes:

5. The method according to claim 1, wherein, when the first information to be audited is audited, the method further comprises:

6. The method according to claim 2, wherein after the step of obtaining the review result of the second review information, the method further comprises:

7. An information auditing method is applied to a terminal, and the terminal is in communication connection with a server; characterized in that the method comprises:

acquiring first to-be-audited information of a user;

sending the first information to be audited to the server;

when first voice information which is sent by the server and responds to the first information to be audited is received, second voice information of the user is obtained; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

sending the second voice information to the server;

8. The method according to claim 7, wherein before the step of obtaining the first to-be-audited information of the user, the method further comprises:

acquiring an identification code of communication equipment of a user;

sending the identification code to the server;

receiving a second verification code sent by the server in response to the identification code;

acquiring a first verification code; wherein the first verification code is sent by the server to the communication device;

matching the second verification code with the first verification code;

if the matching is successful, it is determined that the user authentication is successful.

9. The method according to claim 7, wherein the step of obtaining the first to-be-audited information of the user specifically includes:

acquiring an image of a user certificate;

10. The method of claim 7, further comprising:

11. An information auditing method, wherein a terminal is in communication connection with a server; the information auditing method is characterized by comprising the following steps:

the terminal acquires first information to be audited of a user;

the terminal sends the first information to be audited to the server;

the server receives the first information to be audited;

when the terminal receives the first voice information which is sent by the server and responds to the first information to be audited, second voice information of the user is obtained; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

the terminal sends the second voice information to the server;

the server acquires an auditing result of the first information to be audited;

12. The method of claim 11, further comprising:

the server acquires an auditing result of the second auditing information;

13. The method of claim 11, further comprising:

14. The method of claim 11, wherein:

before the step of acquiring the first to-be-audited information of the user by the terminal, the method further includes:

the terminal sends the identification code to the server;

the terminal receives a second verification code sent by the server in response to the identification code;

matching the second verification code with the first verification code;

if the matching is successful, determining that the user verification is successful;

the server receives the identification code sent by the terminal;

the server sends a first verification code to the communication device;

and the server sends a second verification code to the terminal.

15. An information auditing device is characterized in that the device is applied to a server which is in communication connection with a terminal; the device comprises:

16. The apparatus of claim 15, further comprising:

17. The apparatus of claim 15, further comprising:

18. The apparatus according to claim 15, wherein the first information to be audited includes identification card information and bank card information of the user; the device further comprises:

19. The apparatus of claim 15, further comprising:

20. The apparatus of claim 16, further comprising:

21. An information auditing device is characterized in that the device is applied to a terminal, and the terminal is in communication connection with a server; the device comprises:

the first acquisition module is used for acquiring first information to be audited of a user;

the second acquisition module is used for acquiring second voice information of the user when receiving first voice information which is sent by the server and responds to the first information to be audited; the first voice information is used for acquiring second information to be audited of the user; the second voice information comprises the second information to be audited; the second information to be audited is different from the first information to be audited;

the second sending module is used for sending the second voice information to the server;

22. The apparatus of claim 21, further comprising:

the third acquisition module is used for acquiring the identification code of the communication equipment of the user;

23. The apparatus of claim 21, further comprising:

24. The apparatus of claim 21, further comprising:

25. An information auditing system is characterized by comprising a terminal and a server; wherein:

the terminal is used for:

acquiring first to-be-audited information of a user;

sending the first information to be audited to the server;

sending the second voice information to the server;

the server is configured to:

receiving the first information to be audited of the user;

obtaining an auditing result of the first information to be audited;

26. The system of claim 25, wherein:

the server is further configured to:

obtaining an auditing result of the second auditing information;

the terminal is further configured to:

27. The system of claim 25, wherein:

the server is further configured to:

the terminal is further configured to:

28. The system of claim 25, wherein:

29. A server, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus;

the memory is used for storing a computer program;

the processor, when executing the program stored in the memory, is adapted to perform the method steps of any of claims 1-6.

30. A terminal, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus;

the memory is used for storing a computer program;

the processor, when executing the program stored in the memory, is adapted to carry out the method steps of any of claims 7-10.

31. A computer-readable storage medium, characterized in that a computer program is stored in the computer-readable storage medium, which computer program, when being executed by a processor, carries out the method steps of any one of claims 1 to 6.

32. A computer-readable storage medium, characterized in that a computer program is stored in the computer-readable storage medium, which computer program, when being executed by a processor, carries out the method steps of any of the claims 7-10.