CN110855841A - Method for realizing recording synchronization of scheduling terminal group - Google Patents
Method for realizing recording synchronization of scheduling terminal group Download PDFInfo
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- CN110855841A CN110855841A CN201911042856.4A CN201911042856A CN110855841A CN 110855841 A CN110855841 A CN 110855841A CN 201911042856 A CN201911042856 A CN 201911042856A CN 110855841 A CN110855841 A CN 110855841A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2218—Call detail recording
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/06—Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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Abstract
The invention provides a method for realizing the recording synchronization of a scheduling terminal group, which comprises two parts of logic processing of automatic connection of a recording service and downloading and sharing of a recording file, wherein the two parts are performed synchronously; after the scheduling terminal system is normally started, the Mysql database of the recording server RecordServer needs to be connected, whether the recording service state is normally connected or not is detected at regular time, and meanwhile, the recording file downloading and sharing process is carried out; the method can efficiently and quickly finish the recording information sharing among the scheduling terminals, thereby better realizing the recording synchronization function among the scheduling terminals, and a dispatcher can realize the inquiry of the recording information of all the scheduling terminals in the same group at any scheduling terminal, thereby improving the operation efficiency of the dispatcher.
Description
Technical Field
The invention belongs to the technical field of next generation network communication, and particularly relates to a method for realizing recording synchronization of a scheduling terminal group.
Background
The dispatching communication equipment is a communication equipment for providing production dispatching or command control for enterprise internal or group users. The dispatching terminal can realize a series of voice communication functions of incoming call, outgoing call, group calling, conference, forced insertion, forced detachment and the like. The dispatching system is widely applied to the field of professional dispatching communication of electric power, coal, petroleum, army, rail transit, government emergency and the like.
In the using process of the dispatching terminal, a dispatcher can perform telephone interaction with upper and lower levels according to the actual situation of the site and send and receive voice control instructions. Due to the seriousness of the instructions, all calls that are engaged by dispatch terminals are required to be recorded. In the current industrial application scene, the scheduling terminal 1 and the scheduling terminal 2 can realize the recording and recording playing functions, but the dispatcher cannot acquire the recording information of the scheduling terminal 2 at the scheduling terminal 1, and the dispatcher cannot acquire the recording information of the scheduling terminal 1 at the scheduling terminal 2 in the same way, that is, the recording information sharing between the scheduling terminals in the same group cannot be realized.
Disclosure of Invention
In view of this, the technical problem to be solved by the present invention is to provide a method for implementing recording synchronization of a scheduling terminal group, which can efficiently and quickly complete recording information sharing among scheduling terminals, thereby better implementing a recording synchronization function among the scheduling terminals, and a scheduler can implement query of recording information of all scheduling terminals in the same group at any scheduling terminal, thereby improving the operation efficiency of the scheduler.
In order to achieve the purpose, the invention adopts the technical scheme that:
a method for realizing the recording synchronization of a scheduling terminal group comprises two logic processes of automatic connection of a recording service and downloading and sharing of a recording file, wherein the two logic processes are carried out synchronously, and the specific processing process is as follows:
the recording service automatic connection processing steps are as follows:
(1) after a scheduling terminal system is normally started, initializing system parameters;
(2) connecting a Mysql database of a recording server RecordServer, reporting the recording service state to a user client, and prompting the user that the recording service is normally connected;
(3) starting a cycle driving timer;
(4) after the time of the cycle driving timer is exceeded, detecting whether the recording service state is normally connected, if the connection is normal, reporting the recording service state to a user client, and if the connection is failed, entering the step (5);
(5) if the recording service connection fails, reconnecting the recording server, reporting the connection state to the user client, and entering the step (3);
the recording file downloading and sharing processing steps are as follows:
(6) the dispatching terminal initiates a new call, the call is successfully established, and a call detail record CDR used for call record inquiry is generated; wherein the call detail record CDR includes a call reference record cr, a call setup time start _ time, a call end time end _ time, a dispatch terminal number ddt _ number, a call duration comm _ time, and a called number called _ number;
(7) the scheduling terminal sends a message to inform an external recording server of starting recording;
(8) the scheduling terminal sends the recording data packet to an external recording server RecordServer, the external recording server RecordServer writes the received recording data into a recording file and stores the recording file, the related information of the recording file is stored in a scheduling terminal information table in a Mysql database, and a scheduling terminal table index ddt _ index is formed at the same time; the recording file related information comprises a storage path record _ file _ path, a scheduling terminal number ddt _ number, a call setup time start _ time, a call end time end _ time and a called number called _ number of the recording file;
(9) after the session of the dispatching terminal is ended, inquiring a call detail record CDR according to the call reference record cr, calculating the call duration comm _ time and updating the call detail record CDR;
(10) sending the updated Call detail Record CDR to a Call Record Server Call _ Record _ Server;
(11) after receiving a Call detail Record CDR of a dispatching terminal, a Call Record Server (Call _ Record _ Server) writes the Call detail Record CDR into a GROUP _ Call _ RECORD _ CDR file according to a corresponding format and stores the file;
(12) the Call recording Server Call _ Record _ Server distributes the Call detail Record CDR to the N dispatching terminals in the same group; wherein N is a natural number, and N > 1;
(13) the dispatching terminal receives a Call detail Record CDR sent by a Call Record Server Call _ Record _ Server, writes the Call detail Record CDR into a CALL _ RECORD _ CDR file according to a corresponding format and stores the Call detail Record CDR file;
(14) when a client inquires the CALL recording condition of a certain day, reading a CALL _ RECORD _ CDR file, and sequentially displaying the CALL recording condition of the day according to the date;
(15) the scheduling terminal creates a directory Group _ Record for storing a recording file Record _ file and a recording log Record _ log, wherein the recording file Record _ file and the recording log Record _ log are stored according to dates;
(16) the dispatching terminal detects the recording service state, if the connection is normal, the step (18) is carried out; if the connection fails, entering the step (17);
(17) reconnecting the recording server, reporting the connection state to the user client, and entering the step (18);
(18) the dispatching terminal obtains a call setup time start _ time from the call detail record CDR, inquires a dispatching terminal table index ddt _ index in an external recording server RecordServer database according to the call setup time start _ time, obtains a dispatching terminal information table according to the dispatching terminal table index ddt _ index, and enters step (19);
(19) retrieving the saved path record _ file _ path of the audio file through the scheduling terminal number ddt _ number and the call setup time start _ time, and entering the step (21) if the retrieved saved path record _ file _ path of the audio file is successful; if the storage path record _ file _ path retrieval of the sound recording file fails, entering the step (20);
(20) advancing and delaying the call setup time start _ time by 1s, assigning the call setup time start _ time and delay _ time to advance _ time and delay _ time, searching a storage path record _ file _ path of the audio file through range finding, and entering the step (21);
(21) after the storage path Record _ file _ path of the recording file is retrieved, downloading the specified recording file Record _ file on the recording server to a directory Group _ Record created by a scheduling terminal through an http service, wherein the recording file is named as call setup time start _ time, and the suffix format is wav;
(22) filling a recording record _ log file for recording the recording condition of each day;
(23) the dispatching terminal associates the CALL detail RECORD CDR in the sound recording file RECORD _ file and the CALL _ RECORD _ CDR file through the CALL reference RECORD cr and the dispatching terminal number ddt _ number;
(24) and clicking a recording button of a certain call record through the user client, and playing the recording file through the sound card module to realize the sharing of the call record and the recording record.
The beneficial effect that adopts above-mentioned scheme to produce lies in:
(1) the invention realizes the automatic connection function of the dispatching terminal and the recording server;
(2) the invention realizes the function of sharing the call records among the same group of dispatching terminals;
(3) the invention realizes the recording synchronization function between the same group of scheduling terminals;
(4) the invention greatly improves the operation efficiency of the dispatcher.
Drawings
Fig. 1 is a schematic diagram illustrating an automatic connection between a scheduling terminal and a recording server according to an embodiment of the present invention.
FIG. 2 is a diagram illustrating recording synchronization according to an embodiment of the present invention.
Detailed Description
The invention is described in detail below with reference to the drawings and the embodiments.
A method for realizing the recording synchronization of a scheduling terminal group comprises two logic processes of automatic connection of a recording service and downloading and sharing of a recording file, wherein the two logic processes are carried out synchronously, and the specific processing process is as follows:
as shown in fig. 1, a method for implementing recording synchronization of a scheduling terminal group includes the following steps:
(1) after a scheduling terminal system is normally started, initializing system parameters;
(2) connecting a Mysql database of a recording server RecordServer, reporting the recording service state to a user client, and prompting the user that the recording service is normally connected;
(3) starting a cycle driving timer;
(4) and detecting whether the recording service state is normally connected or not after the time of the cycle driving timer is exceeded. If the connection is normal, reporting the recording service state to the user client, and if the connection fails, entering the step (5);
(5) if the recording service connection fails, the recording server RecordServer needs to be reconnected, and the connection state is reported to the user client, and the step (3) is entered.
As shown in fig. 2, a method for implementing sound recording synchronization of a scheduling terminal group includes the following steps:
(1) the dispatching terminal initiates a new call, the call is successfully established, and a call detail record CDR is generated and used for inquiring the call record, wherein the call detail record CDR comprises a call reference record cr, a call establishment time start _ time, a call end time end _ time, a dispatching terminal number ddt _ number, a call duration comm _ time and a called number called _ number;
(2) the scheduling terminal sends a message to inform an external recording server of starting recording;
(3) the scheduling terminal sends the recording data packet to an external recording server RecordServer, and the recording server RecordServer writes the received recording data into a recording file and stores the recording data; meanwhile, the related information of the sound recording file is stored in a scheduling terminal information table in a Mysql database, and a scheduling terminal table index ddt _ index is formed; the related information of the sound recording file comprises information such as a saved path record _ file _ path, a scheduling terminal number ddt _ number, a call setup time start _ time, a call end time end _ time, a called number called _ number and the like of the sound recording file;
(4) after the session of the dispatching terminal is ended, inquiring a call detail record CDR according to the call reference record cr, calculating the call duration comm _ time (the call ending time end _ time minus the call establishment time start _ time), updating the call detail record CDR and entering the step (5);
(5) sending the updated Call detail Record CDR to a Call Record Server Call _ Record _ Server for gathering and distributing Call detail Record CDR information;
(6) after receiving a Call detail Record CDR of a dispatching terminal, a Call Record Server (Call _ Record _ Server) writes the Call detail Record CDR into a GROUP _ Call _ RECORD _ CDR file according to a corresponding format and stores the file for information synchronization with the dispatching terminal;
(7) a Call recording Server Call _ Record _ Server distributes a Call detail Record CDR to N dispatching terminals in the same group, wherein N is a natural number and is greater than 1;
(8) the dispatching terminal receives a Call detail Record CDR sent by a Call Record Server Call Record Server, writes the Call detail Record CDR into a Call Record CDR file according to a corresponding format and stores the Call detail Record CDR file, wherein the Call Record CDR file is used for displaying Call RECORDs;
(9) inquiring the CALL recording condition of a certain day through the client, reading a CALL _ RECORD _ CDR file, and displaying the CALL recording condition of the day in sequence according to the date;
(10) the scheduling terminal creates a directory Group _ Record for storing a Record file Record _ file and a Record log Record _ log, wherein the Record file Record _ file and the Record log Record _ log are stored according to dates, so that the recording conditions of each day can be effectively retrieved and inquired;
(11) the dispatching terminal detects the recording service state, if the connection is normal, the step (13) is carried out; if the connection fails, entering the step (12);
(12) reconnecting the recording server, reporting the connection state to the user client, and entering the step (13);
(13) the dispatching terminal obtains a call setup time start _ time from the call detail record CDR, inquires a dispatching terminal table index ddt _ index in an external recording server RecordServer database according to the call setup time start _ time, obtains a dispatching terminal information table ddt _ info _ table according to the dispatching terminal table index ddt _ index, and enters step (14);
(14) retrieving a storage path record _ file _ path of the sound recording file through a scheduling terminal number ddt _ number and a call setup time start _ time, wherein the scheduling terminal number ddt _ number is unique for each scheduling terminal, and the storage path record _ file _ path of the corresponding sound recording file can be accurately retrieved through the scheduling terminal number ddt _ number and the call setup time start _ time;
(15) if the storage path record _ file _ path of the sound recording file is successfully retrieved, the step (18) is carried out; if the storage path record _ file _ path retrieval of the sound recording file fails, entering the step (16);
(16) the retrieval of the recording file storage path record _ file _ path is failed, possibly because the recording starting time of the scheduling terminal is deviated from the recording starting time of the recording server RecordServer, a range retrieval method is needed for query, the call setup time start _ time is advanced and delayed by 1s, the call setup time start _ time is assigned to advance _ time and delay _ time, the recording file storage path record _ file _ path is retrieved through range retrieval, and the step (17) is carried out;
(17) retrieving a storage path Record _ file _ path of the sound recording file, downloading the specified sound recording file Record _ file on a Record Server of a sound recording server to a directory Group _ Record created by a scheduling terminal through an http service, naming the sound recording file as a call setup time start _ time, and formatting a suffix as wav;
(18) filling a recording record _ log for recording the recording condition of each day;
(19) the dispatching terminal correlates the CALL detail RECORD CDR in the RECORD file RECORD _ file and the CALL _ RECORD _ CDR file through the CALL reference RECORD cr and the dispatching terminal number ddt _ number, and the dispatching terminal can check the CALL RECORD and the RECORD of all the dispatching terminals in the same group every day;
(20) the user client clicks a recording button of a certain call record, and the sound card module plays the recording file, so that the call record and the recording record are shared, and the operation efficiency of a dispatcher is improved.
The invention realizes the automatic connection function, the call record sharing function and the recording synchronization function of the dispatching terminal and the recording server, and greatly improves the operation efficiency of a dispatcher.
It should be noted that the above are only preferred embodiments of the present invention, and are not intended to limit the scope of the present invention. Any modification, equivalent replacement, improvement and the like, which are beyond the spirit and principle of the present invention, are included in the protection scope of the present invention.
Claims (1)
1. A method for realizing the recording synchronization of a dispatching terminal group is characterized by comprising two logic processes of automatic connection of a recording service and downloading and sharing of a recording file, wherein the two logic processes are carried out synchronously, and the specific processing process is as follows:
the recording service automatic connection processing steps are as follows:
(1) after a scheduling terminal system is normally started, initializing system parameters;
(2) connecting a Mysql database of a recording server RecordServer, reporting the recording service state to a user client, and prompting the user that the recording service is normally connected;
(3) starting a cycle driving timer;
(4) after the time of the cycle driving timer is exceeded, detecting whether the recording service state is normally connected, if the connection is normal, reporting the recording service state to a user client, and if the connection is failed, entering the step (5);
(5) if the recording service connection fails, reconnecting the recording server, reporting the connection state to the user client, and entering the step (3);
the recording file downloading and sharing processing steps are as follows:
(6) the dispatching terminal initiates a new call, the call is successfully established, and a call detail record CDR used for call record inquiry is generated; wherein the call detail record CDR includes a call reference record cr, a call setup time start _ time, a call end time end _ time, a dispatch terminal number ddt _ number, a call duration comm _ time, and a called number called _ number;
(7) the scheduling terminal sends a message to inform an external recording server of starting recording;
(8) the scheduling terminal sends the recording data packet to an external recording server RecordServer, the external recording server RecordServer writes the received recording data into a recording file and stores the recording file, the related information of the recording file is stored in a scheduling terminal information table in a Mysql database, and a scheduling terminal table index ddt _ index is formed at the same time; the recording file related information comprises a storage path record _ file _ path, a scheduling terminal number ddt _ number, a call setup time start _ time, a call end time end _ time and a called number called _ number of the recording file;
(9) after the session of the dispatching terminal is ended, inquiring a call detail record CDR according to the call reference record cr, calculating the call duration comm _ time and updating the call detail record CDR;
(10) sending the updated Call detail Record CDR to a Call Record Server Call _ Record _ Server;
(11) after receiving a Call detail Record CDR of a dispatching terminal, a Call Record Server (Call _ Record _ Server) writes the Call detail Record CDR into a GROUP _ Call _ RECORD _ CDR file according to a corresponding format and stores the file;
(12) the Call recording Server Call _ Record _ Server distributes the Call detail Record CDR to the N dispatching terminals in the same group; wherein N is a natural number, and N > 1;
(13) the dispatching terminal receives a Call detail Record CDR sent by a Call Record Server Call _ Record _ Server, writes the Call detail Record CDR into a CALL _ RECORD _ CDR file according to a corresponding format and stores the Call detail Record CDR file;
(14) when a client inquires the CALL recording condition of a certain day, reading a CALL _ RECORD _ CDR file, and sequentially displaying the CALL recording condition of the day according to the date;
(15) the scheduling terminal creates a directory Group _ Record for storing a recording file Record _ file and a recording log Record _ log, wherein the recording file Record _ file and the recording log Record _ log are stored according to dates;
(16) the dispatching terminal detects the recording service state, if the connection is normal, the step (18) is carried out; if the connection fails, entering the step (17);
(17) reconnecting the recording server, reporting the connection state to the user client, and entering the step (18);
(18) the dispatching terminal obtains a call setup time start _ time from the call detail record CDR, inquires a dispatching terminal table index ddt _ index in an external recording server RecordServer database according to the call setup time start _ time, obtains a dispatching terminal information table according to the dispatching terminal table index ddt _ index, and enters step (19);
(19) retrieving the saved path record _ file _ path of the audio file through the scheduling terminal number ddt _ number and the call setup time start _ time, and entering the step (21) if the retrieved saved path record _ file _ path of the audio file is successful; if the storage path record _ file _ path retrieval of the sound recording file fails, entering the step (20);
(20) advancing and delaying the call setup time start _ time by 1s, assigning the call setup time start _ time and delay _ time to advance _ time and delay _ time, searching a storage path record _ file _ path of the audio file through range finding, and entering the step (21);
(21) after the storage path Record _ file _ path of the recording file is retrieved, downloading the specified recording file Record _ file on the recording server to a directory Group _ Record created by a scheduling terminal through an http service, wherein the recording file is named as call setup time start _ time, and the suffix format is wav;
(22) filling a recording record _ log file for recording the recording condition of each day;
(23) the dispatching terminal associates the CALL detail RECORD CDR in the sound recording file RECORD _ file and the CALL _ RECORD _ CDR file through the CALL reference RECORD cr and the dispatching terminal number ddt _ number;
(24) and clicking a recording button of a certain call record through the user client, and playing the recording file through the sound card module to realize the sharing of the call record and the recording record.
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