CN104853047A - Automatic callback method and equipment - Google Patents
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- CN104853047A CN104853047A CN201410052384.1A CN201410052384A CN104853047A CN 104853047 A CN104853047 A CN 104853047A CN 201410052384 A CN201410052384 A CN 201410052384A CN 104853047 A CN104853047 A CN 104853047A
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Abstract
The embodiment of the invention provides an automatic callback method and automatic callback equipment, and relates to the field of communication. The method and equipment can reduce the implementation difficulty of automatic callback business, and improve the feasibility of the automatic callback business. The specific scheme comprises the steps: receiving callback request information transmitted by a calling party when the calling party calls a called party and the called party cannot answer, wherein the callback request information contains the identification of the called party; enabling the identification of the calling party and the identification of the called party to be correspondingly stored in callback table items, thereby completing the registration of callback business; monitoring the state of the called party; finding the calling party according to the identification of the called party and the callback table items when the called party is detected to be in a spare and reachable state, and transmitting a notification message to the calling part, so as to enable the calling party to call the called party. The method and equipment are used for callback among users.
Description
Technical field
The present invention relates to the communications field, particularly relate to a kind of back calling method and equipment automatically.
Background technology
Unified Communication (Unified Communication, UC) new traffic pattern computer technology and conventional communication techniques being merged one is referred to, both fusion calculation machine network and conventional communication networks were in a network platform, realized numerous application services such as phone, fax, transfer of data, audio/video conference, call center, instant messaging.For speech business, unified communications provides multifrequency nature, as the characteristic such as call forwarding, Call Forwarding, and nonreply has continued to call out (Call Completion on No Reply, CCNR), busy has continued to call out (Call Completion on Busy Subscriber, CCBS), call-back services such as having continued callback (Call Completion on Not Logged-in, CCNL) is not logged in, wherein:
CCBS refers to when user dials that counterpart telephone is busy cannot answer, if calling subscriber registers has called out (Call Completion, CC) business, unified communications can to the monitoring state of called subscriber, when called subscriber becomes idle condition from busy condition, unified communications (as 5s) will continue monitoring called subscriber condition within the time of a certain setting, if during this period of time called subscriber condition is still idle reachable state, then can subscriber call, by calling subscriber calls called subscriber, complete CC business.
CCNR refers to when user dials counterpart telephone nonreply, if calling subscriber registers CC business, unified communications can to the monitoring state of called subscriber, when dialing or answer some phones as called subscriber and become idle condition from busy condition, unified communications (as 5s) can continue monitoring called subscriber condition within the time of a certain setting, if during this period of time called subscriber condition is still idle reachable state, then can subscriber call, by calling subscriber calls called subscriber, complete CC business.
CCNL refers to when user dials the other side but called subscriber is not online, if calling subscriber registers CC business, unified communications can to the monitoring state of called subscriber, when called subscriber dials login and the free time can reach, unified communications (as 5s) can continue monitoring called subscriber condition within the time of a certain setting, if during this period of time called subscriber condition is still idle reachable state, then can subscriber call, by calling subscriber's automatic call called subscriber.
For CCBS/CCNR/CCNL business, if multiple user calls out this called subscriber and register CC business, then according to the sequencing of registration, unified communications can notify that the user registered at first calls out this called subscriber, completes CC business.
But the automatic call-back service scheme in unified communications need to session initiation protocol (Session Initiation Protocol, SIP) expand, terminal, Access Network, core net, service server etc. all need the Session Initiation Protocol supporting expansion, and change coverage is wide, upgrading difficulty is large, exploitativeness is not strong.
Summary of the invention
Embodiments of the invention provide a kind of method and apparatus of automatic callback, and that can reduce automatic call-back service realizes difficulty, improve the exploitativeness of automatic call-back service.
For achieving the above object, embodiments of the invention adopt following technical scheme:
First aspect, embodiments of the invention provide a kind of back calling method automatically, and described method comprises:
When calling subscriber's calling called subscriber, described called subscriber cannot answer, receive the callback request message that described calling subscriber sends, described callback request message comprises the mark of described called subscriber;
The mark corresponding stored of the mark of described calling subscriber and described called subscriber is completed in callback list item the registration of call-back service;
Monitor the state of described called subscriber;
Being in idle reachable state when monitoring described called subscriber, inquiring described calling subscriber according to the mark of described called subscriber and described callback list item, sending a notification message to make called subscriber described in described calling subscriber's paging to described calling subscriber.
In conjunction with first aspect, in the implementation that the first is possible, after the callback request message that the described calling subscriber of described reception sends, described method also comprises:
Inquire about described calling subscriber in the server and whether described call-back service is registered to described called subscriber;
If inquire described calling subscriber register described call-back service to described called subscriber, then perform state and the subsequent step of the described called subscriber of described monitoring;
If do not inquire described calling subscriber register described call-back service to described called subscriber, then perform registration and subsequent step that the described mark corresponding stored by the mark of described calling subscriber and described called subscriber completes call-back service in callback list item.
In conjunction with the first possible implementation of first aspect, in the implementation that the second is possible, timing is carried out when monitoring and starting, if described timing time exceedes Preset Time and do not monitor described called subscriber yet and be in idle reachable state, send Indication message to described calling subscriber and cancel the request of called subscriber described in callback to make described calling subscriber and delete corresponding described callback list item.
In conjunction with arbitrary possible implementation in first aspect to the possible implementation of the second of first aspect, in the implementation that the third is possible, after the registration completing described call-back service, described method also comprises:
Cancel called subscriber described in callback after receiving the callback cancel request message of described calling subscriber and delete corresponding described callback list item.
In conjunction with the third possible implementation of first aspect, in the 4th kind of possible implementation,
Described callback request message comprises: the first business prefix, wherein comprises the mark of described called subscriber; Described callback cancel request message comprises: the second business prefix, wherein comprises the mark of described called subscriber.
May implementation in conjunction with the first of first aspect or first aspect, in the 5th kind of possible implementation, when there being multiple calling subscriber to register call-back service to same called subscriber, describedly send a notification message called subscriber described in described calling subscriber's paging is comprised to described calling subscriber:
Send a notification message to make called subscriber described in described calling subscriber's paging to the first calling subscriber registering call-back service.
Embodiments of the invention also provide a kind of callback equipment automatically, and described equipment comprises:
Receiving element, for when when calling subscriber's calling called subscriber, described called subscriber cannot answer, receive the callback request message that described calling subscriber sends, described callback request message comprises the mark of described called subscriber;
Registration unit, for completing the registration of call-back service in callback list item by the mark corresponding stored of the mark of described calling subscriber and described called subscriber;
Monitoring unit, monitors the state of described called subscriber;
Notification unit, idle reachable state is in when monitoring described called subscriber, inquire described calling subscriber according to the mark of described called subscriber and described callback list item, send a notification message to make called subscriber described in described calling subscriber's paging to described calling subscriber.
In conjunction with second aspect, in the implementation that the first is possible, described equipment also comprises:
Judging unit, for after the callback request message of the described calling subscriber's transmission of described reception, inquires about described calling subscriber in the server and whether registers described call-back service to described called subscriber;
If inquire described calling subscriber register described call-back service to described called subscriber, then call the state that described monitoring unit performs the described called subscriber of described monitoring;
If do not inquire described calling subscriber register described call-back service to described called subscriber, then call described registration unit and perform the registration that the described mark corresponding stored by the mark of described calling subscriber and described called subscriber completes call-back service in callback list item.
In conjunction with the first possible implementation of second aspect, in the implementation that the second is possible, described notification unit specifically for:
Timing is carried out when monitoring and starting, if described timing time exceedes Preset Time and do not monitor described called subscriber yet and be in idle reachable state, send Indication message to described calling subscriber and cancel the request of called subscriber described in callback to make described calling subscriber and delete corresponding described callback list item.
In conjunction with arbitrary possible implementation in second aspect to the possible implementation of the second of second aspect, in the implementation that the third is possible, described equipment also comprises:
Cancel unit, for receive described calling subscriber callback cancel request message after cancel called subscriber described in callback and delete corresponding described callback list item.
In conjunction with the implementation that the second of second aspect is possible, in the 4th kind of possible implementation,
Described callback request message comprises: the first business prefix, wherein comprises the mark of described called subscriber; Described callback cancel request message comprises: the second business prefix, wherein comprises the mark of described called subscriber.
In conjunction with the implementation that the first or the second of second aspect are possible, in the 5th kind of possible implementation, described notification unit also specifically for:
When there being multiple calling subscriber to register call-back service to same called subscriber, send a notification message to make called subscriber described in described calling subscriber's paging to the first calling subscriber registering call-back service.
Embodiments of the invention provide a kind of back calling method and equipment automatically, when when calling subscriber's calling called subscriber, described called subscriber cannot answer, receive the callback request message that described calling subscriber sends, described callback request message comprises the mark of described called subscriber; The mark corresponding stored of the mark of described calling subscriber and described called subscriber is completed in callback list item the registration of call-back service; Monitor the state of described called subscriber; Being in idle reachable state when monitoring described called subscriber, inquiring described calling subscriber according to the mark of described called subscriber and described callback list item, sending a notification message to make called subscriber described in described calling subscriber's paging to described calling subscriber.That can reduce automatic call-back service realizes difficulty, improves the exploitativeness of automatic call-back service.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
The schematic flow sheet one of a kind of automatic back calling method that Fig. 1 provides for embodiments of the invention;
The schematic flow sheet one of a kind of automatic back calling method that Fig. 2 provides for embodiments of the invention;
The structural representation one of a kind of automatic callback equipment that Fig. 3 provides for embodiments of the invention;
The structural representation two of a kind of automatic callback equipment that Fig. 4 provides for embodiments of the invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiments of the invention provide a kind of back calling method automatically, and as shown in Figure 1, the method comprises:
101, when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber.
102, the mark corresponding stored of the mark of calling subscriber and called subscriber is completed in callback list item the registration of call-back service.
103, the state of called subscriber is monitored.
104, being in idle reachable state when monitoring called subscriber, inquiring calling subscriber according to the mark of called subscriber and callback list item, sending a notification message to make calling subscriber's calling called subscriber to calling subscriber.
Embodiments of the invention provide a kind of back calling method automatically, and when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber; The mark corresponding stored of the mark of calling subscriber and called subscriber is completed in callback list item the registration of call-back service; The state of monitoring called subscriber; Being in idle reachable state when monitoring called subscriber, inquiring calling subscriber according to the mark of called subscriber and callback list item, sending a notification message to make calling subscriber's calling called subscriber to calling subscriber.That can reduce automatic call-back service realizes difficulty, improves the exploitativeness of automatic call-back service.
The technical scheme more clearly understood the embodiment of the present invention to enable those skilled in the art and provide, below by specific embodiment, be described in detail to the automatic back calling method that embodiments of the invention provide, as shown in Figure 2, the method comprises:
201, when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber.
Wherein, called subscriber cannot answer and can be divided into following several situation: called subscriber busy, called subscriber's nonreply or called subscriber do not log in.
Callback request message comprises: the mark of the first business prefix and called subscriber.
In addition, user is designated universal resource identifier (Uniform Resource Locator, URI) be one to one with the number of user, the number of the number of user to be operator be that user distributes and each user is unique, and such as the phone number of each user is unique.
Exemplary, user A calling party B, user B are busy, user B is to callee side application server (Application Server, AS) T-AS sends 486 responses, and 486 responses are sent to Calling Side application server O-AS by T-AS, and 486 responses are transmitted to user A by O-AS.User A receives the message of 183 signaling band Session Description Protocols (Session Description Protocol, SDP), and wherein SDP carries Reason header field, Reason:Q.850; Cause=17; Text=" user busy "), user A hears that then Called Busy prompt tone dials the first business prefix, such as " * 59*B# " (B in prefix is the number of user B, at server side, number and the mark of user B of user B are unique corresponding), prefix is issued route, and system server receives callback request message.
In addition, when actual realization, the function that can define certain button of calling terminal is caller dials first business prefix, directly press this button when calling subscriber needs registration call-back service namely to dial the first business prefix and can realize same function, wherein, this button certain touch button that can be the physical button in terminal also can be in touch interface, here, the present invention does not limit.
202, inquire about calling subscriber in the server and whether call-back service is registered to called subscriber.
Exemplary, after receiving the callback request message of calling subscriber, calling subscriber can be inquired about in the record of server and whether call-back service be registered to called subscriber.
If do not inquire calling subscriber do not register call-back service to called subscriber, then perform step 203 to 207.
If inquire calling subscriber register call-back service to called subscriber, then perform step 204 to 207.
203, the mark corresponding stored of the mark of calling subscriber and called subscriber is completed in callback list item the registration of call-back service.
Exemplary, suppose that calling subscriber is A, called subscriber is B, user B cannot answer, and the callback request message that A sends receives, and the URI preserving user A and user B completes the registration of call-back service in callback list item, send 200OK response message then to user A, wherein, callback list item can be stored in Installed System Memory, and callback list item is the mapping relations table that the URI of calling subscriber and called subscriber sets up.
204, monitor the state of called subscriber, and carry out timing when monitoring and starting.
Exemplary, T-AS start to monitor called subscriber state and monitor start time timing.
If 205 timing times do not exceed Preset Time, monitor called subscriber and be in idle reachable state, inquire calling subscriber according to the mark of called subscriber and callback list item, send a notification message to make calling subscriber's calling called subscriber to calling subscriber.
Exemplary, suppose that Preset Time is 10 minutes, before timing time was not more than 10 minutes, (B may be the calling number of calling procedure in other sessions relevant to called subscriber B on service server, or the called number of called flow) have received the event of B initiatively onhook event or B passive release under busy condition, in Installed System Memory, callback list item is inquired about using the URI of the URI=user B of called subscriber " in the call-back service " as condition in this session, if only have a record, find the calling subscriber A of call-back service, then callback is initiated by Message subscriber call A, and cancel this callback request of server side: A in deletion system, the callback list item that B is corresponding, stop timing, the callback data of A and B in deletion system.Wherein, the cmd field value in Message be 5000, Message message can in the following example shown in:
After calling subscriber A receives Message message, return 200OK response, the display of incoming call prompting frame is the callback of user B, can have from automatic call back incoming call by ringring prompting user, now can also start timer in the terminal of calling subscriber A.After timer expiry, terminal stops ring.If party A-subscriber is off-hook before ring terminates, accept automatic callback, then A initiates the request of new calling user B, service server routing user B.After O-AS receives request message (INVITE), as once new calling procedure process.
It should be noted that, if a more than calling subscriber successively registers call-back service to same called subscriber, such as, calling subscriber A, calling subscriber B successively called subscriber C register call-back service, monitoring after user C is in idle reachable state, in Installed System Memory, callback list item is inquired about as condition in a session using the URI of the URI=user C of called subscriber " in the call-back service ", the calling subscriber finding call-back service is A and B, then send out Message message indicating user A to the calling subscriber A first registering call-back service and initiate callback.
If 206 timing times exceed Preset Time and do not monitor called subscriber yet and be in idle reachable state, send Indication message to calling subscriber and cancel the request of callback called subscriber to make calling subscriber and delete corresponding callback list item.
Exemplary, suppose, Preset Time is 10 minutes, user A calling party B, user B cannot answer, timing time did not still monitor called subscriber B and is in idle reachable state more than 10 minutes, then to user A, AS active push Message message notifies that user A cancels callback and deletes the callback list item of A, B, Message message body definition can in the following example shown in:
After the terminal of calling subscriber A receives this Message, return 200OK response, then cancel callback user B.
207, cancel callback called subscriber after receiving the callback cancel request message of calling subscriber and delete corresponding callback list item.
Concrete, calling subscriber calls called subscriber phone cannot be answered, the automatic call-back service of calling subscriber registers, receive after calling subscriber sends callback cancel request message and cancel the callback request of calling subscriber to called subscriber, and delete corresponding callback list item and the data relevant to call-back service, wherein, callback cancel request message comprises: the second business prefix, wherein comprises the mark of called subscriber.
Exemplary, calling subscriber A calls out called subscriber B, and the line is busy or nonreply, and user A registers call-back service.Before user B becomes the free time again, calling subscriber A sends callback cancel request message, by dialing the number of the second business prefix and user B, such as, can dial " #59*B " (wherein B is the number of user B), this message can be carried in the INVITE that user terminal sends.After O-AS receives this INVITE, the callback list item that in deletion system, A, B are corresponding, stops timing, the callback data of A and B in deletion system, returns 200OK response to the terminal of user A.
In addition, when actual realization, the function that can define certain button of calling terminal is caller dials second business prefix, directly press this button when namely callback request dials the second business prefix can realize same function when calling subscriber needs to cancel, wherein, this button certain touch button that can be the physical button in terminal also can be in touch interface, here, the present invention does not limit.
Also it should be noted that, the automatic back calling method that embodiments of the invention provide can based on standard SIP protocol, just can support automatic call-back service without the need to carrying out expansion to it, and be that the flow process of the existing automatic call-back service based on Session Initiation Protocol is optimized and is improved.The automatic back calling method that the embodiment of the present invention provides in addition also supports intelligent network application protocol (Intelligent Network Application Protocol, and mobile intelligent net applying portion (Customized Applications for Mobile network Enhanced LogicApplication Part INAP), CAP) agreement, the automatic call-back service of automatic back calling method support that can the embodiment of the present invention be utilized to provide in CAMEL Application Part and Intelligent Network Application Protocol.
Embodiments of the invention provide a kind of back calling method automatically, and when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber; The mark corresponding stored of the mark of calling subscriber and called subscriber is completed in callback list item the registration of call-back service; The state of monitoring called subscriber; Being in idle reachable state when monitoring called subscriber, inquiring calling subscriber according to the mark of called subscriber and callback list item, sending a notification message to make calling subscriber's calling called subscriber to calling subscriber.The scheme of automatic call-back service compared to existing technology, can simplify the flow process of prior art, that reduces automatic call-back service realizes difficulty, improves the exploitativeness of automatic call-back service.
Embodiments of the invention provide a kind of callback equipment 10 automatically, and as shown in Figure 3, this equipment 10 comprises:
Receiving element 11, for when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber.
Registration unit 12, for completing the registration of call-back service in callback list item by the mark corresponding stored of the mark of calling subscriber and called subscriber.
Monitoring unit 13, the state of monitoring called subscriber.
Notification unit 14, is in idle reachable state when monitoring called subscriber, inquires calling subscriber, send a notification message to make calling subscriber's calling called subscriber to calling subscriber according to the mark of called subscriber and callback list item.
Optionally, as shown in Figure 4, this equipment 00 also comprises:
Judging unit 15, for after the callback request message receiving calling subscriber's transmission, inquires about calling subscriber in the server and whether registers call-back service to called subscriber;
If inquire calling subscriber register call-back service to called subscriber, then call the state that monitoring unit 13 performs monitoring called subscriber.
If do not inquire calling subscriber register call-back service to called subscriber, then call registration unit 12 and perform the registration mark corresponding stored of the mark of calling subscriber and called subscriber being completed in callback list item call-back service.
Cancel unit 16, for receive calling subscriber callback cancel request message after cancel callback called subscriber and delete corresponding callback list item.
Optionally, notification unit 14 can be specifically for:
Carry out timing when monitoring and starting, do not monitor called subscriber be yet in idle reachable state if timing time exceedes Preset Time, send Indication message to calling subscriber and cancel the request of callback called subscriber to make calling subscriber and delete corresponding callback list item.
Optionally, notification unit 14 can also be specifically for:
When having multiple calling subscriber to register call-back service to same called subscriber, send a notification message to make calling subscriber's calling called subscriber to the first calling subscriber registering call-back service.
Optionally, callback request message comprises: the first business prefix, wherein comprises the mark of called subscriber; Callback cancel request message comprises: the second business prefix, wherein comprises the mark of called subscriber.
Embodiments of the invention provide a kind of callback equipment automatically, and when when calling subscriber's calling called subscriber, called subscriber cannot answer, receive the callback request message that calling subscriber sends, callback request message comprises the mark of called subscriber; The mark corresponding stored of the mark of calling subscriber and called subscriber is completed in callback list item the registration of call-back service; The state of monitoring called subscriber; Being in idle reachable state when monitoring called subscriber, inquiring calling subscriber according to the mark of called subscriber and callback list item, sending a notification message to make calling subscriber's calling called subscriber to calling subscriber.That can reduce automatic call-back service realizes difficulty, improves the exploitativeness of automatic call-back service.
Through the above description of the embodiments, those skilled in the art can be well understood to, for convenience and simplicity of description, only be illustrated with the division of above-mentioned each functional module, in practical application, can distribute as required and by above-mentioned functions and be completed by different functional modules, the internal structure by device is divided into different functional modules, to complete all or part of function described above.The system of foregoing description, the specific works process of device and unit, with reference to the corresponding process in preceding method embodiment, can not repeat them here.
In several embodiments that the application provides, should be understood that, disclosed system, apparatus and method, can realize by another way.Such as, device embodiment described above is only schematic, such as, the division of described unit, be only a kind of logic function to divide, actual can have other dividing mode when realizing, such as multiple unit or assembly can in conjunction with or another system can be integrated into, or some features can be ignored, or do not perform.Another point, shown or discussed coupling each other or direct-coupling or communication connection can be by some interfaces, and the indirect coupling of device or unit or communication connection can be electrical, machinery or other form.
The described unit illustrated as separating component or can may not be and physically separates, and the parts as unit display can be or may not be physical location, namely can be positioned at a place, or also can be distributed in multiple network element.Some or all of unit wherein can be selected according to the actual needs to realize the object of the present embodiment scheme.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, also can be that the independent physics of unit comprises, also can two or more unit in a unit integrated.Above-mentioned integrated unit both can adopt the form of hardware to realize, and the form that hardware also can be adopted to add SFU software functional unit realizes.
If described integrated unit using the form of SFU software functional unit realize and as independently production marketing or use time, can be stored in a computer read/write memory medium.Based on such understanding, the part that technical scheme of the present invention contributes to prior art in essence in other words or all or part of of this technical scheme can embody with the form of software product, this computer software product is stored in a storage medium, comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) or processor (processor) perform all or part of step of method described in each embodiment of the present invention.And aforesaid storage medium comprises: USB flash disk, portable hard drive, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disc or CD etc. various can be program code stored medium.
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; change can be expected easily or replace, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of described claim.
Claims (12)
1. an automatic back calling method, is characterized in that, comprising:
When calling subscriber's calling called subscriber, described called subscriber cannot answer, receive the callback request message that described calling subscriber sends, described callback request message comprises the mark of described called subscriber;
The mark corresponding stored of the mark of described calling subscriber and described called subscriber is completed in callback list item the registration of call-back service;
Monitor the state of described called subscriber;
Being in idle reachable state when monitoring described called subscriber, inquiring described calling subscriber according to the mark of described called subscriber and described callback list item, sending a notification message to make called subscriber described in described calling subscriber's paging to described calling subscriber.
2. method according to claim 1, is characterized in that, after the callback request message that the described calling subscriber of described reception sends, described method also comprises:
Inquire about described calling subscriber in the server and whether described call-back service is registered to described called subscriber;
If inquire described calling subscriber register described call-back service to described called subscriber, then perform state and the subsequent step of the described called subscriber of described monitoring;
If do not inquire described calling subscriber register described call-back service to described called subscriber, then perform registration and subsequent step that the described mark corresponding stored by the mark of described calling subscriber and described called subscriber completes call-back service in callback list item.
3. method according to claim 2, is characterized in that, described method also comprises:
Timing is carried out when monitoring and starting, if described timing time exceedes Preset Time and do not monitor described called subscriber yet and be in idle reachable state, send Indication message to described calling subscriber and cancel the request of called subscriber described in callback to make described calling subscriber and delete corresponding described callback list item.
4., according to described method arbitrary in claims 1 to 3, it is characterized in that, after the registration completing described call-back service, described method also comprises:
Cancel called subscriber described in callback after receiving the callback cancel request message of described calling subscriber and delete corresponding described callback list item.
5. method according to claim 4, is characterized in that, described callback request message comprises: the first business prefix, wherein comprises the mark of described called subscriber; Described callback cancel request message comprises: the second business prefix, wherein comprises the mark of described called subscriber.
6. method according to claim 1 and 2, is characterized in that, when there being multiple calling subscriber to register call-back service to same called subscriber, describedly sends a notification message called subscriber described in described calling subscriber's paging is comprised to described calling subscriber:
Send a notification message to make called subscriber described in described calling subscriber's paging to the first calling subscriber registering call-back service.
7. an automatic callback equipment, is characterized in that, comprising:
Receiving element, for when when calling subscriber's calling called subscriber, described called subscriber cannot answer, receive the callback request message that described calling subscriber sends, described callback request message comprises the mark of described called subscriber;
Registration unit, for completing the registration of call-back service in callback list item by the mark corresponding stored of the mark of described calling subscriber and described called subscriber;
Monitoring unit, for monitoring the state of described called subscriber;
Notification unit, for being in idle reachable state when monitoring described called subscriber, inquire described calling subscriber according to the mark of described called subscriber and described callback list item, send a notification message to make called subscriber described in described calling subscriber's paging to described calling subscriber.
8. equipment according to claim 7, is characterized in that, described equipment also comprises:
Judging unit, for after the callback request message of the described calling subscriber's transmission of described reception, inquires about described calling subscriber in the server and whether registers described call-back service to described called subscriber;
If inquire described calling subscriber register described call-back service to described called subscriber, then call the state that described monitoring unit performs the described called subscriber of described monitoring;
If do not inquire described calling subscriber register described call-back service to described called subscriber, then call described registration unit and perform the registration that the described mark corresponding stored by the mark of described calling subscriber and described called subscriber completes call-back service in callback list item.
9. equipment according to claim 8, is characterized in that, described notification unit specifically for:
Timing is carried out when monitoring and starting, if described timing time exceedes Preset Time and do not monitor described called subscriber yet and be in idle reachable state, send Indication message to described calling subscriber and cancel the request of called subscriber described in callback to make described calling subscriber and delete corresponding described callback list item.
10., according to described equipment arbitrary in claim 7 to 9, described equipment also comprises:
Cancel unit, for receive described calling subscriber callback cancel request message after cancel called subscriber described in callback and delete corresponding described callback list item.
11. equipment according to claim 9, is characterized in that, described callback request message comprises: the first business prefix, wherein comprises the mark of described called subscriber; Described callback cancel request message comprises: the second business prefix, wherein comprises the mark of described called subscriber.
12. equipment according to claim 7 or 8, is characterized in that, described notification unit also specifically for:
When having multiple calling subscriber to register call-back service to same called subscriber, send a notification message to make called subscriber described in described calling subscriber's paging to the first calling subscriber registering call-back service.
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
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| CN108551523A (en) * | 2018-03-27 | 2018-09-18 | 平安科技（深圳）有限公司 | Method, electronic device, computer equipment and storage medium are made a phone call in reservation |
| CN110753162A (en) * | 2018-07-23 | 2020-02-04 | 大唐移动通信设备有限公司 | Method, device and storage medium for realizing call back in busy condition |
| CN110753162B (en) * | 2018-07-23 | 2021-06-11 | 大唐移动通信设备有限公司 | Method, device and storage medium for realizing call back in busy condition |
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| CN104853047B (en) | 2018-07-13 |
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