CN110852835A - Electronic commerce operation management platform - Google Patents
Electronic commerce operation management platform Download PDFInfo
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- CN110852835A CN110852835A CN201911005716.XA CN201911005716A CN110852835A CN 110852835 A CN110852835 A CN 110852835A CN 201911005716 A CN201911005716 A CN 201911005716A CN 110852835 A CN110852835 A CN 110852835A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
Abstract
The invention discloses an electronic commerce operation management platform, which comprises a system homepage unit, an instrument panel unit, a directory unit, a sales achievement unit, a customer management unit, a sales promotion unit, a CMS unit and a system configuration unit which are connected with each other; the system homepage unit is used for providing a navigation bar menu, an operation area and a workbench; the instrument panel unit is used for displaying the total number of related orders and the number of smooth selling commodities and displaying the number of smooth selling commodities, the registered users and the statistic data of uncompleted orders; the catalog unit is used for providing a category page, a management product page, a batch editing product page, a product evaluation page, a manufacturer management page, a product label page, an inventory report page, a product attribute page, a standard specification page and a checkout page; the sales achievement unit is used for managing sales achievement. The electronic commerce operation management platform has the following beneficial effects: the multifunctional requirement of the user can be met, and the user experience is improved.
Description
Technical Field
The invention relates to the field of electronic commerce, in particular to an electronic commerce operation management platform.
Background
The e-commerce platform is a platform for providing online transaction negotiation for enterprises or individuals. The enterprise electronic commerce platform is a management environment which establishes a virtual network space for carrying out business activities on the Internet and ensures the smooth operation of business; the system is an important place for coordinating and integrating information flow, material flow and fund flow in order, relevance and high-efficiency flow. Enterprises and merchants can make full use of shared resources such as network infrastructure, payment platform, security platform, management platform and the like provided by the electronic commerce platform to effectively develop own commercial activities at low cost. The traditional electronic commerce platform has limited functions, cannot meet the multifunctional requirements of users, and influences the experience of the users.
Disclosure of Invention
The technical problem to be solved by the present invention is to provide an e-commerce operation management platform that can meet the multifunctional requirements of users and improve the user experience, aiming at the above-mentioned defects of the prior art.
The technical scheme adopted by the invention for solving the technical problems is as follows: constructing an e-commerce operations management platform comprising:
a system homepage unit: the system is used for providing a navigation bar menu, an operation area and a workbench;
an instrument panel unit: the system is used for displaying the total number of related orders and the number of smooth selling commodities and displaying the statistical data of the number of smooth selling commodities, the registered users and the unfinished orders;
a catalog unit: the system comprises a database, a database server, a;
a sales achievement unit: management for sales performance;
a client management unit: for managing all registered clients;
a promotion unit: the system is used for pushing product promotion information;
CMS Unit: for managing content;
a system configuration unit: the system information is configured;
the system homepage unit, the instrument panel unit, the catalog unit, the sales performance unit, the customer management unit, the promotion unit, the CMS unit and the system configuration unit are connected with each other.
In the electronic commerce operation management platform, the category page is used for managing the classification of products, categories are added, edited or deleted on the category page, all created categories are checked through a list view, the main category and the sub-category can be displayed in a tree structure through the classification, and conditional search is provided in a top operation bar according to the category name and the alias.
In the electronic commerce operation management platform, the manufacturer management page associates a manufacturer with a product and displays relevant information of the manufacturer in a product detailed information page; the manufacturer created in the manufacturer list is displayed on the manufacturer management page, which also displays the detailed description of the manufacturer and all the products associated with the manufacturer.
In the electronic commerce operation management platform, when a manufacturer is added or the manufacturer list is edited, a detailed information page of the manufacturer is transferred, a manufacturer information tab and a search engine tab are arranged in the detailed information page of the manufacturer, the manufacturer information tab comprises a name, a picture and a display sequence, and the search engine tab comprises a keyword, a description and a title.
In the electronic commerce operation management platform, all low-stock products can be checked in the stock report page, all the products with low stock are tracked, and one product in the stock list is clicked to jump to product details and stock conditions.
In the electronic commerce operation management platform, an order management page in the sales performance unit displays an order list and searches data according to date, customer name, electronic mail address, order state, payment state, delivery state, store, order GUID or order number; or the order can be searched according to the order number, and the editing mode of the order can be directly entered.
In the electronic commerce operation management platform, an order link is clicked to enter an order detail page, and the order detail page provides an order detail viewing information option panel option card, a charging information option card, a logistics information option card and a product option card.
In the electronic commerce operation management platform, the current-day edition block in the instrument board unit displays four different states of the total amount of the current-day order: pending, in progress, completed and cancelled.
In the electronic commerce operation management platform, the order statistics section in the instrument panel unit displays the total amount of orders at different times, and the order detail page is navigated by clicking any order state link.
In the electronic commerce operation management platform, the top 5 top sold product lists based on the total sales amount are displayed on top sold commodity plates listed according to the amount and the quantity in the instrument panel unit, the total sales amount and the total sales amount are also displayed on the top sold product lists, and the user jumps to a product detailed information page by clicking a link of any product name.
The electronic commerce operation management platform has the following beneficial effects: the multifunctional platform is provided with a system homepage unit, an instrument panel unit, a catalog unit, a sales performance unit, a customer management unit, a sales promotion unit, a CMS unit and a system configuration unit, and has richer functions, so that the multifunctional platform can meet the multifunctional requirements of users and improve the user experience.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a block diagram of an embodiment of an e-commerce operations management platform;
FIG. 2 is an interface diagram of a homepage of the system in the embodiment;
FIG. 3 is a diagram illustrating different states of the total amount of the order displayed in the current edition block in the embodiment;
FIG. 4 is a diagram illustrating an order statistics block showing the total amount of orders at different times according to the embodiment;
FIG. 5 is a schematic view of a mass-sold, commodity product of the embodiment;
FIG. 6 is a schematic view of a mass-market product sold by money in the embodiment;
FIG. 7 is an interface diagram of a category page in the embodiment;
FIG. 8 is a schematic interface diagram of a manufacturer management page in the embodiment;
FIG. 9 is a schematic interface diagram of a manufacturer's detailed information page in the embodiment;
FIG. 10 is a schematic interface diagram of an inventory report page in accordance with an illustrative embodiment;
FIG. 11 is a schematic view of an interface of product detail information in the embodiment;
FIG. 12 is a schematic interface diagram of an order management page in the embodiment;
fig. 13 is an interface diagram of an order detail page in the embodiment.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In the embodiment of the e-commerce operation management platform of the present invention, a schematic structural diagram of the e-commerce operation management platform is shown in fig. 1. In fig. 1, the e-commerce operation management platform includes a system homepage unit 1, a dashboard unit 2, a catalog unit 3, a sales performance unit 4, a customer management unit 5, a sales promotion unit 6, a CMS unit 7, and a system configuration unit 8, which are connected to each other.
Among them, the system home unit 1 is used to provide a navigation bar menu, an operation area, and a work table. The platform backend facilitates easy management of data storage and management of product catalogs. To access the back-end page, the application program needs to be logged in, and fig. 2 is an interface diagram of the system homepage in this embodiment. Core applications such as dashboard, catalog, sales performance, customer management, promotions, CMS, system configuration, etc. are provided in the navigation bar menu.
The instrument panel unit 2 is used for displaying the total number of related orders and the number of free selling commodities, and displaying the statistics of the number of free selling commodities, the registered users and the unfinished orders. Four different states of the total amount of the orders of the current day are displayed in the current-day section: pending, in progress, completed and cancelled. Fig. 3 is a schematic diagram illustrating different states of the total amount of the order displayed in the current edition block in the embodiment.
The order statistics section displays the total amount of orders at different times, and navigates to an order detail page by clicking any order status link. The different times include the week, month, year and all times. FIG. 4 is a diagram illustrating the order statistics section showing the total amount of orders at different times according to the embodiment.
The best-selling goods section listed by amount and quantity displays the top 5 best-selling product lists based on the total sales amount, the best-selling product lists also display the total sales amount and the total sales amount, and the user jumps to a product detailed information page by clicking a link of any product name. FIG. 5 is a schematic view of a mass-sold commodity product of this embodiment; fig. 6 is a schematic view of a mass-market product sold by money in this embodiment.
The registered client section displays the total number of clients registered at different time periods, including data of the past 7 days, 14 days, month and year.
All the order lists that have not been completed for various reasons are displayed in the incomplete order section. The total and quantity of these incomplete orders are shown, including outstanding orders, orders not yet shipped, and pending order status, among others.
The catalog unit 3 is used for providing a plurality of function pages such as a category page, a management product page, a batch editing product page, a product evaluation page, a manufacturer management page, a product label page, an inventory report page, a product attribute page, a standard specification page, a checkout page and the like.
Specifically, the category page is used for managing the categories of products, adding, editing or deleting categories in the category page, clearly viewing all created categories through a list view, showing the main category and the sub-categories in a tree structure, and providing condition search according to category names and alias names in the top operation bar. Fig. 7 is an interface diagram of a category page in the present embodiment.
FIG. 8 is an interface diagram of a manufacturer management page in this embodiment, where the manufacturer management page may associate a manufacturer with a product and display information related to the manufacturer in a product detail information page; the manufacturer created in the manufacturer list is displayed on a manufacturer management page, which also displays the detailed description of the manufacturer and all products associated with the manufacturer. The user may manage manufacturer information by navigating to a catalog-manufacturer.
When editing in the list of the new manufacturer or the single-click manufacturer, the manufacturer is turned to a detailed information page of the manufacturer, and fig. 9 is an interface schematic diagram of the detailed information page of the manufacturer in this embodiment. The manufacturer information tab and the search engine tab are arranged in the detailed information page of the manufacturer, the manufacturer information tab comprises a name (the name of the manufacturer), a picture (logo of the manufacturer) and a display sequence (the display sequence of the manufacturer is set, 1 represents the top row), and the search engine tab comprises keywords (keywords for optimizing the search engine, ranking and weighting are improved, and the keywords mainly comprise business keywords for determining the opening of a website), descriptions (related key descriptions of the manufacturer) and titles (titles in the detailed page).
The product management subsystem in the electronic commerce operation management platform can track the function of the product inventory level. The system can be automatically configured and adjusted, and the automatic adjustment of the stock is convenient when a customer purchases goods from a store. In the process of the warehouse manager management, it is possible to operate in a state where the inventory of goods is zero (e.g., the purchase button is disabled). Ordering operations may also be performed for low inventory items so that the items may continue to be sold. The electronic commerce operation management platform can intelligently monitor the quantity of commodities and automatically display and prompt the commodities with insufficient stock.
Fig. 10 is an interface schematic diagram of the inventory report page in the embodiment, in which all low-inventory products can be viewed at a glance and all low-inventory products can be tracked. Clicking a certain product in the inventory list to jump to product details, inventory conditions and the like. Fig. 11 is an interface schematic diagram of product detail information in the embodiment.
The sales achievement unit 4 is used for managing sales achievement; the order management page manages sales-orders within the store management area. Under the search conditions, all orders are displayed in the list. The order management page displays an order list, and can search data according to date, customer name, email address, order status, payment status, delivery status, store, order GUID or order number; or the order can be searched according to the order number, and the editing mode of the order can be directly entered. All orders or orders filtered according to search criteria can be exported in multiple formats (PDF, Excel, and XML). Fig. 12 is an interface diagram of an order management page in the present embodiment.
And clicking an order link to enter an order detail page, and fig. 13 is an interface schematic diagram of the order detail page in the embodiment. The order details page provides an order details view information option panel tab, a billing information tab, a logistics information tab, and a product tab. In the information option panel tab, basic information about the order may be viewed, such as order status, number or statistics. It is also possible to set the order status and payment status, or edit the order.
In the billing information tab, the shipping address of the order may be viewed and edited. In the logistics information tab, the delivery address, the delivery mode selected by the customer and the logistics state of the order can be checked and edited, and the goods of the order can be managed in the tab. In the product tab, all products corresponding to the order may be found, a return request may be made and the price and discount for the ordered product may be edited.
The client management unit 5 is used to manage all registered clients. Each account created in the e-commerce operations management platform is a client account with a different role, such as a user registered with a guest, administrator, system administrator. Even a guest of a store that has just entered the store or has just registered but not purchased any merchandise will register as a customer in the system by default. Go to the client-client administration page to administer all users. Customers of the store may be searched for based on their roles, or they may be searched for using their email address, username, name, date of birth, or company.
And (3) checking the detailed information of the client: by clicking on the email address or edit button, jumping to the customer details page, the customer details can be edited, sending them a direct email/private message, or even deleting the account.
The promotion unit 6 is used for pushing product promotion information; the CMS unit 7 is used for management of contents; the system configuration unit 8 is used for configuring system information.
The multifunctional platform has richer functions by arranging the system homepage unit 1, the instrument panel unit 2, the catalog unit 3, the sales performance unit 4, the customer management unit 5, the promotion unit 6, the CMS unit 7 and the system configuration unit 8, so that the multifunctional platform can meet the multifunctional requirements of users and improve the user experience.
The electronic commerce operation management platform has the following functions: 1) customer login/my account: specifically, the user may register and set up an account with the platform. The account may record the customer address, view the order, and track delivery status. 2) Inventory management: the warehouse goods are comprehensively managed and controlled. 3) Customer group management: a client group is defined and personalized prices are recommended for the different client groups. 4) Product comparison: the customer may compare the store products. 5) A plurality of stores: products may be managed across multiple stores. 6) A mobile device: optimized for the mobile device, the store page will automatically detect whether a store visitor visits the store through the mobile device, displaying the store in an optimized view. 7) E-mail marketing, namely the E-mail marketing can be carried out through a self-defined template. 8) An early order: the customer may be provided with the option to order products (if these products are not already online). 9) Payment delivery, pre-payment, credit card: in the e-commerce operation management platform, all standard payment methods can be used in addition to the online payment method, for example: payment, pre-payment or credit card, etc.
In a word, the electronic commerce operation management platform provides a complete-function electronic commerce solution and is suitable for companies of any scale. Conforms to the Web standard and contains the latest Microsoft Web technology stack. Including all basic functions of a multi-language store for desktop or mobile devices, and support a rich product catalog optimized for SEO, an unlimited number of products and categories, variants, bundles, data tables, ESD, discounts, coupons, and so forth. The complete set of tools for CRM, CMS, sales, marketing, payment, transportation/processing, etc. makes the e-commerce operation management platform a powerful integrated solution.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.
Claims (10)
1. An electronic commerce operation management platform, comprising:
a system homepage unit: the system is used for providing a navigation bar menu, an operation area and a workbench;
an instrument panel unit: the system is used for displaying the total number of related orders and the number of smooth selling commodities and displaying the statistical data of the number of smooth selling commodities, the registered users and the unfinished orders;
a catalog unit: the system comprises a database, a database server, a;
a sales achievement unit: management for sales performance;
a client management unit: for managing all registered clients;
a promotion unit: the system is used for pushing product promotion information;
CMS Unit: for managing content;
a system configuration unit: the system information is configured;
the system homepage unit, the instrument panel unit, the catalog unit, the sales performance unit, the customer management unit, the promotion unit, the CMS unit and the system configuration unit are connected with each other.
2. The e-commerce operations management platform of claim 1, wherein the category page is used to manage categories of products, add, edit or delete categories in the category page, view all created categories through a list view, and present main and sub categories in a tree structure, with conditional searches by category name and alias provided in a top bar.
3. The electronic commerce operation management platform of claim 1, wherein the manufacturer management page associates a manufacturer to a product and displays manufacturer related information in a product detail information page; the manufacturer created in the manufacturer list is displayed on the manufacturer management page, which also displays the detailed description of the manufacturer and all the products associated with the manufacturer.
4. The e-commerce operations management platform of claim 3, wherein adding a manufacturer or clicking on the edit in the manufacturer list goes to a manufacturer's detailed information page, wherein a manufacturer information tab and a search engine tab are provided in the manufacturer's detailed information page, the manufacturer information tab comprises a name, a picture and a display sequence, and the search engine tab comprises a keyword, a description and a title.
5. The e-commerce operations management platform of claim 1, wherein all low inventory products can be viewed in the inventory report page and tracked, clicking on a product in inventory list jumps to product details and inventory conditions.
6. The e-commerce operations management platform of claim 1, wherein the order management page in the sales performance unit displays a list of orders, searching data by date, customer name, e-mail address, order status, payment status, delivery status, store, order GUID, or order number; or the order can be searched according to the order number, and the editing mode of the order can be directly entered.
7. The e-commerce operations management platform of claim 6, wherein the order link is clicked into an order details page that provides an order details view information option panel tab, a billing information tab, a logistics information tab and a product tab.
8. The e-commerce operations management platform of claim 1, wherein the current day section in the dashboard unit displays four different states of the total amount of orders of the current day: pending, in progress, completed and cancelled.
9. The e-commerce operations management platform of claim 1, wherein the order statistics section in the dashboard element displays the total amount of orders at different times and navigates to an order details page by clicking any order status link.
10. The e-commerce operations management platform of claim 1, wherein the listing of best-selling goods by dollar and quantity in the dashboard unit displays a top 5 best-selling product listing based on total sales, the best-selling product listing also displaying total sales and total sales, and jumps to a product detail information page by clicking on any product name link.
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| CN201911005716.XA CN110852835A (en) | 2019-10-22 | 2019-10-22 | Electronic commerce operation management platform |
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| CN201911005716.XA CN110852835A (en) | 2019-10-22 | 2019-10-22 | Electronic commerce operation management platform |
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