CN110619504B - Service change processing method, device and system and electronic equipment - Google Patents

Service change processing method, device and system and electronic equipment Download PDF

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CN110619504B
CN110619504B CN201810629270.7A CN201810629270A CN110619504B CN 110619504 B CN110619504 B CN 110619504B CN 201810629270 A CN201810629270 A CN 201810629270A CN 110619504 B CN110619504 B CN 110619504B
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description
work
work role
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CN110619504A (en
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张军
林佳梁
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Alibaba Group Holding Ltd
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    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/103Workflow collaboration or project management
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00Energy efficient computing, e.g. low power processors, power management or thermal management

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Abstract

The embodiment of the invention provides a service change processing method, a device, a system and electronic equipment, wherein the method comprises the following steps: acquiring running state information of an application for business processing; if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a change description file; and executing application change processing and/or work role notification processing according to the application change description and/or work role notification description. According to the embodiment of the invention, the parallelization processing is carried out on each working role and each application, so that the processing efficiency of service change is effectively improved.

Description

Service change processing method, device and system and electronic equipment
Technical Field
The present disclosure relates to the field of computer technologies, and in particular, to a method, an apparatus, a system, and an electronic device for processing service change.
Background
On the service platform, there are running application programs (application for short), which correspond to different services, and the service platform provides various services to the user through the network. After the application is deployed, service processing is performed according to preset processing logic, and each service has a corresponding workflow, and the workflows can relate to different work roles, for example, some platforms comprise a plurality of work roles such as customer service, operation and maintenance, decision center, test, development, downstream application maintenance and the like.
In the operation process of the service platform, some events (generally emergency events) are often encountered, and some services need to be changed, the service change is realized through the change of an application (for example, the change of the parameter setting of the application or the change of the execution logic of the application) and the change generally involves the work of a plurality of work roles.
In the prior art, the change processing is mainly completed manually, and although the change plan of the event can be made in advance, when the change is specifically executed, the change processing needs to be processed respectively according to the work sequence of the workflow of each service, namely, in the service change process in the prior art, the workflows are isolated, and the work sequence of the work roles specified by the workflows needs to be followed, so that a lot of time and labor cost are wasted.
Disclosure of Invention
The embodiment of the invention provides a business change processing method, a business change processing device, a business change processing system and electronic equipment, which can effectively improve the processing efficiency of business change by parallelizing each work role and each application.
The embodiment of the invention provides a service change processing method, which comprises the following steps:
acquiring running state information of an application for business processing;
if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or work role notification description.
The embodiment of the invention also provides a service change processing device, which comprises:
the running state information acquisition module of the application is used for acquiring running state information of the application for business processing;
the change condition monitoring module is used for monitoring the running state information of the application, and if the running state information of the application meets the service change condition, the change execution module is instructed to execute service change processing;
the change execution module is used for responding to the instruction of the change condition monitoring module for executing the business change processing, acquiring the application change description and/or the work role notification description in the change description file, and executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
The embodiment of the invention also provides electronic equipment, which comprises:
a memory for storing a program;
a processor coupled to the memory for executing the program for:
acquiring running state information of an application for business processing;
if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or work role notification description.
The embodiment of the invention also provides a service change processing system which comprises the service change processing device, a plurality of applications and role terminals corresponding to a plurality of working roles, wherein the applications are connected through an application bus, and the role terminals corresponding to the working roles are connected through a working role bus.
The embodiment of the invention provides a business change processing method, a device, a system and electronic equipment, wherein a plan is preset for possible business change, the plan comprises application change description and work role notification description corresponding to the business change, when the business change is monitored, each application or each work role can execute corresponding plan content according to the application change description and the work role notification description, and therefore each work role and each application are subjected to parallelization processing, and the processing efficiency in the changing process is effectively improved.
The foregoing description is only an overview of the present invention, and is intended to be implemented in accordance with the teachings of the present invention in order that the same may be more clearly understood and to make the same and other objects, features and advantages of the present invention more readily apparent.
Drawings
FIG. 1 is a schematic diagram of a service change processing logic in the prior art;
FIG. 2 is a schematic diagram of a service change processing logic according to an embodiment of the present invention;
FIG. 3 is a block diagram of a service change processing system according to an embodiment of the present invention;
fig. 4 is a flow chart of a service change processing method according to the first embodiment of the invention;
fig. 5 is a flow chart of a service change processing method according to a second embodiment of the present invention;
fig. 6 is a schematic structural diagram of a service change processing device according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of a service change processing device according to an embodiment of the present invention;
fig. 8 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
In order to facilitate the description of the technical solution of the embodiments of the present invention, the following names are defined in the description process:
the running state information of the application refers to the running condition of the application program in the process of business processing, and the content of the running state information can comprise business processing data (such as access quantity, transaction quantity and the like), various running parameters (application program load parameters, flow parameters and the like) of the application program and the like.
The change description file refers to a change condition corresponding to each service change, some specific execution content of a change plan, and the like, and specifically may include a service change condition, an application change description, a work role notification description, and the like. The change description file may be made as a computer readable and executable file, such as a program script, a data file having a preset data format or data structure, a message file conforming to a preset communication protocol, etc., or a combination of these file types.
The service change condition refers to a condition for triggering execution of the service change process, and the service change condition may be flexibly set according to actual needs, for example, may be a time condition, a condition corresponding to service process data, a condition corresponding to an operation parameter of an application program, or a combination of these conditions. The service change condition may be included in the change description file, and may be set in the service platform when the change description file is loaded, or may not be included in the change description file, but may be set in the service platform in advance by other means.
The application change description refers to change description information of an application program corresponding to the service change, and specifically may include: information about the application to which the change is directed (e.g., application name, application address information, etc.), application change content (e.g., which parameter settings of the application are changed or which execution logic of the application is changed).
The work role notification description refers to notification description information of a work role of executing notification corresponding to service change, and specifically may include: information about the work role to which the notification is directed (for example, the name of the work role, address information of a terminal to which the work role corresponds, etc.), specific content of the notification, and the like. The work roles refer to specific posts, departments, staff and the like responsible for each link in the whole business processing flow.
At present, in the operation process of each large service platform, corresponding changes are often required to be made to the service due to some emergencies, the service changes are required to be applied to the application change implementation, for example, the parameter setting of the application or the execution logic of the application can be changed, and the application change often requires the cooperation execution and coordination of each working role. Fig. 1 is a logic schematic diagram of a service change process in the prior art, in which, for each service change, each work role in a workflow is required to be processed according to a working sequence, as shown in fig. 1, when a change 1, a change 2, a change 3 or a change 4 occurs, each service change needs each work role (such as customer service, operation and maintenance, decision center, test, development and downstream application shown in fig. 1) to be cooperatively executed according to the sequence in the workflow, that is, during the service change in the prior art, the workflows corresponding to different service changes are isolated from each other, so that time and labor costs are greatly increased.
The embodiment of the invention overcomes the defects in the prior art, and has the technical principle that a scheme is preset for the possible service change, wherein the scheme comprises an application change description and a work role notification description corresponding to the service change, and when the service change is monitored, each application or each work role can execute the corresponding scheme content, so that each work role and each application are subjected to parallelization processing, thereby effectively improving the processing efficiency in the changing process.
As shown in fig. 2, which is a logic diagram of a service change process according to an embodiment of the present invention, in this embodiment, when a service change occurs, each work role and/or each application need not to adhere to a workflow to perform a change, so long as each work role and/or each application obtains a corresponding work role notification description or an application change description, the corresponding change can be processed, thereby achieving the effect of parallel processing of each work role and each application. Specific technical schemes are described in detail below.
A plan is prepared in advance for possible service change situations, and a change description file in a computer program readable form is formed according to the contents of the plan, wherein the change description file can comprise service change conditions, application change descriptions and/or work role notification descriptions. Wherein, the service change condition refers to a condition which needs to be met when triggering service change in the service processing process; the application change description refers to change description information of the application program corresponding to the service change, and specifically may include address information, application change conditions, application change states and the like corresponding to the application change instruction; the above work role notification description refers to notification description information of a work role for which notification is to be performed corresponding to a service change, and specifically may include address information corresponding to the work role notification, a work role notification condition, a work role notification status, and the like.
In the process of executing the service, the service platform can monitor the running state information of the application for carrying out service processing in real time or with a certain frequency, when the running state information of the application is monitored to meet the service changing condition in the changing description file, the application changing description and/or the working role notification description in the changing description file can be obtained, and the application changing instruction and/or the working role notification corresponding to the application changing description and/or the working role notification description can be pointed through the address information in the description information, so that the corresponding processing operation is further executed.
It should be noted that, in the embodiment of the present invention, the plurality of applications may be connected through an application bus, and when an application change description is obtained, an application change instruction may be sent to a corresponding application through the application bus. The bus in the embodiment of the invention can be a virtual bus, and the core mechanism is to connect the role terminals of a plurality of applications or a plurality of working roles together in a bus mode so as to facilitate the sending of instructions or messages and realize parallel notification or sending of instructions to the applications. Specifically, the bus may be embodied as an information transmission channel (may be a dedicated information transmission channel) for transmitting an application change instruction or a working role notification, where the information transmission channels may correspond to preset ports, the information transmission channel allows each application or each role terminal to directly access, each application or each role terminal may monitor the information transmission channel in real time or at a fixed time interval through the preset ports, the change instruction or the working role notification may carry address information or identification information of the application or the role terminal, and after the application or the role terminal monitors that the application or the role terminal sends the change instruction or the working role notification to itself, the application or the role terminal reads the change instruction or the working role notification and executes the change process. The application bus and the working role bus can share one information transmission channel, the application and the working role terminal monitor the information transmission channel by using the same port, and the application bus and the working role bus can be realized by using two information transmission channels respectively, and correspondingly, the application and the working role terminal monitor the respective information transmission channels by using different ports.
The role terminals corresponding to the plurality of working roles can be connected through the working role bus, and when the working role notification description is acquired, the working role notification can be sent to the role terminal of the corresponding working role through the working role bus. Through the bus mechanism, the role terminals and/or the applications of the working roles only need to extract the corresponding working role notification and/or application change instructions from the working role bus and/or the application bus, and execute the corresponding working role notification and/or application change instructions accordingly. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the changing process is effectively improved.
As shown in fig. 3, a block diagram of a service change processing system according to an embodiment of the present invention is configured to specifically execute a service change processing method provided by the embodiment of the present invention, where the system may mainly include a plurality of applications, role terminals corresponding to a plurality of working roles, and a service change processing device, where the plurality of applications are connected by an application bus, and the role terminals corresponding to the plurality of working roles are connected by a working role bus, where the service change processing device may include an application running state information acquiring module, a change condition monitoring module, a change executing module, a change description file loading module, and a change description file storing module.
In the system of the embodiment of the invention, the change description file storage module can be used for storing a change description file, wherein the change description file comprises service change conditions, application change descriptions and work role notification descriptions. The change description file loading module is used for loading the change description file into the change description file storage module, acquiring the service change condition from the change description file and providing the service change condition to the change condition monitoring module. The change condition monitoring module is used for comparing the service change condition obtained from the change description file loading module with the running state information of the application obtained through monitoring, and when the running state information of the application meets the service change condition, the change executing module is instructed to execute service change processing. The change execution module responds to the instruction of the change condition monitoring module for executing the business change processing, obtains the application change description and/or the work role notification description in the change description file, and executes the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
In the process of executing the service change by the change execution module, as shown in fig. 3, the application change instruction and/or the work role notification pointed to by the application change description and/or the work role notification description may be specifically sent to the role terminal of the corresponding application and/or work role through the application bus and/or the work role bus. In addition, the above-mentioned running state information acquisition module of the application may be directly connected to each application and directly acquire running state information of the application, or may be connected to an application bus and acquire running state information of the application through the application bus as shown in fig. 3.
In addition, a plurality of plans (i.e. a plurality of change description files for different situations are pre-stored) may be pre-configured in the service platform, so that which change description files are loaded is selected according to different monitoring indexes. Specifically, a plurality of change description files are preset to be respectively associated with a plurality of preset monitoring indexes, and when the acquired running state information of the application reaches the monitoring indexes, the change description files corresponding to the monitoring indexes are loaded. By the mode, the configuration of the plan can be more flexible, and various emergency situations can be better adapted. The technical solution of the present application is further described below by a plurality of embodiments.
Example 1
Based on the above-mentioned idea of service change processing, as shown in fig. 4, a flow chart of a service change processing method according to a first embodiment of the present invention is shown, where an execution body of the method is a service change processing device, and the method includes:
s410, acquiring running state information of an application for business processing.
Specifically, the running state information of the application refers to the running condition of the application program in the process of performing service processing, and the content thereof may include service processing data (such as access amount, transaction amount, etc.), various running parameters of the application program (application program load parameters, flow parameters, etc.), and the like. In an actual application scenario, taking an online shopping platform as an example, the running state information of the application of the online shopping application program may include, but is not limited to, parameter information representing the number of commodities, commodity price, number of online consumers, transaction amount, commodity transaction amount.
S420, if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in the change description file.
Specifically, the service change condition refers to a condition that the running state information of the application capable of triggering the service change needs to meet, and the condition may be stored in the service platform in advance, or may be used as a part of the change description file, and in the process of loading the change description file, the service change condition is obtained from the change description file and is set in the service platform. Taking an online shopping platform as an example, in a specific holiday promotion scene, an emergency situation that the transaction amount or the transaction amount drops may occur, and at this time, the service change condition may be that the transaction amount or the transaction amount meets a preset threshold, and when the running state information of the application meets the service change condition, the application change description and/or the work role notification description in the change description file may be obtained.
S430, executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
Specifically, the application change process may be an application change instruction for executing a corresponding service change, and the work role notification process may be based on the corresponding service change notification to a specific work role, so that each work role executes corresponding plan content. For example, in a specific holiday promotion scenario, an emergency situation that the transaction amount or the transaction amount drops may occur, a plan to be executed may be a coupon corresponding to the off-shelf or a corresponding activity page (application change processing), and then be timely notified to each work role, and notification content may include specific instructions for service change (work role notification processing), for example, a decision-making department needs to make a further decision on the influence of the service change, a customer service department needs to make a reasonable explanation plan according to the service change, and a downstream application maintenance department needs to take corresponding measures in coordination with the service change.
The embodiment of the invention provides a business change processing method, which presets a plan for possible business change, wherein the plan comprises application change description and work role notification description corresponding to the business change, and when the business change is monitored, each application or each work role can execute the corresponding plan content, so that each work role and each application are processed in a parallelization manner, thereby effectively improving the processing efficiency in the changing process.
Example two
Based on the service change processing method described in the previous embodiment, the present embodiment introduces a bus mechanism into the method, and further refines the method. Fig. 5 is a flow chart of a service change processing method according to a second embodiment of the present invention, as shown in fig. 5, the method includes:
s510, responding to the processing of loading the change description file, and acquiring the service change condition. Specifically, the change description file includes, but is not limited to, a service change condition, an application change description, and a work role notification description.
S520, acquiring running state information of an application for business processing.
And S530, if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in the change description file.
S540, executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
The contents of the steps S520 to S540 are the same as those of the steps S410 to S430.
Further, the plurality of applications can be connected through an application bus, the character terminals corresponding to the plurality of working characters can be connected through a working character bus,
the executing the application change process and/or the work role notification process according to the application change description and/or the work role notification description includes:
according to the application change description, sending an application change instruction to an application pointed by the application change description through an application bus;
and/or the number of the groups of groups,
and according to the work role notification description, sending the work role notification to the role terminal pointed by the work role notification description through the work role bus.
Specifically, in this embodiment, a bus mechanism is introduced, as mentioned above, each application may be connected through an application bus, and when the service change condition is satisfied, an application change instruction is found according to the application change description, and the application change instruction is sent to the corresponding application through the application bus. Similarly, the role terminals corresponding to the working roles can be connected through a working role bus, when the service change condition is met, the working role notification is found according to the working role notification description, and the working role notification is sent to the role terminal corresponding to the working role through the working role bus. Through the bus mechanism, the role terminals and/or the applications of the working roles only need to extract the corresponding working role notification and/or application change instructions from the working role bus and/or the application bus, and execute the corresponding working role notification and/or application change instructions accordingly. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the changing process is effectively improved.
Further, the application bus and/or the working role bus are information transmission channels for transmitting application change instructions and/or working role notifications, and the application and/or the role terminal can monitor the information transmission channels through a preset port.
Specifically, as mentioned above, the application bus and the working role bus may share one information transmission channel, and the application and the working role terminal use the same port to monitor the information transmission channel, or may use two information transmission channels to implement the application bus and the working role bus respectively, and accordingly, the application and the working role terminal use different ports to monitor the respective information transmission channels.
Further, the method may further include:
presetting a plurality of change description files, wherein the change description files are respectively associated with a plurality of preset monitoring indexes;
and after the running state information of the application reaches the monitoring index, loading a change description file corresponding to the monitoring index.
The embodiment of the invention provides a service change processing method, which presets a plan for a possible service change, wherein the plan comprises an application change description and a work role notification description corresponding to the service change, when the service change is monitored, each application or each work role can execute the corresponding plan content and further introduces a bus mechanism, and each role terminal and/or each application of each work role only needs to extract the corresponding work role notification and/or application change instruction from a work role bus and/or an application bus and execute the corresponding work role notification and/or application change instruction according to the application description. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the changing process is effectively improved.
Example III
Fig. 6 is a schematic structural diagram of a service change processing device according to an embodiment of the present invention, where the device is mainly configured to perform the method steps shown in fig. 4, and as shown in fig. 6, the device includes:
an application running state information obtaining module 610, configured to obtain running state information of an application that performs service processing;
the change condition monitoring module 620 is configured to monitor the running state information of the application, and instruct the change execution module to execute the service change process if the running state information of the application meets the service change condition;
the change execution module 630 is configured to obtain, in response to an instruction of the change condition monitoring module to execute the service change process, an application change description and/or a work role notification description in the change description file, and execute the application change process and/or the work role notification process according to the application change description and/or the work role notification description.
Further, the plurality of applications can be connected through an application bus, character terminals corresponding to a plurality of working characters can be connected through a working character bus,
performing the application change process and/or the work role notification process according to the application change description and/or the work role notification description may include:
according to the application change description, sending an application change instruction to an application pointed by the application change description through an application bus;
and/or the number of the groups of groups,
and according to the work role notification description, sending the work role notification to the role terminal pointed by the work role notification description through the work role bus.
Further, the application bus and/or the working role bus are information transmission channels for transmitting application change instructions and/or working role notifications, and the application and/or the role terminal can monitor the information transmission channels through a preset port.
Further, fig. 7 is a schematic diagram of a second structural diagram of a service change processing device according to an embodiment of the present invention, where the device may further include:
the change description file loading module 710 is configured to receive a change description file, load the change description file into the change description file storage module, obtain a service change condition from the change description file, and provide the service change condition to the change condition monitoring module;
the change description file storage module 720 is configured to store a change description file.
The embodiment of the invention provides a service change processing device, which presets a plan for a possible service change, wherein the plan comprises an application change description and a work role notification description corresponding to the service change, and when the service change is monitored, each application or each work role can execute the corresponding plan content, so that each work role and each application are subjected to parallelization processing, thereby effectively improving the processing efficiency in the changing process.
Example IV
The third embodiment describes the overall architecture of the service change processing device, and the functions of the device may be implemented by means of an electronic device, as shown in fig. 8, which is a schematic structural diagram of the electronic device according to the embodiment of the present invention, and specifically includes: memory 810 and processor 820.
Memory 810 for storing programs.
In addition to the programs described above, the memory 810 may also be configured to store various other data to support operations on the electronic device. Examples of such data include instructions for any application or method operating on the electronic device, contact data, phonebook data, messages, pictures, videos, and the like.
The memory 810 may be implemented by any type or combination of volatile or nonvolatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.
Processor 820, coupled to memory 810, is configured to execute programs in memory 810 for:
acquiring running state information of an application for business processing;
if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
The specific processing operations described above have been described in detail in the previous embodiments, and are not repeated here.
Further, as shown in fig. 8, the electronic device may further include: communication component 830, power component 840, audio component 850, display 860, and other components. Only some of the components are schematically shown in fig. 8, which does not mean that the electronic device only comprises the components shown in fig. 8.
The communication component 830 is configured to facilitate communication between the electronic device and other devices, either wired or wireless. The electronic device may access a wireless network based on a communication standard, such as WiFi,2G, or 3G, or a combination thereof. In one exemplary embodiment, the communication component 830 receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component 830 further includes a Near Field Communication (NFC) module to facilitate short range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.
A power supply assembly 840 provides power to various components of the electronic device. The power supply components 840 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for electronic devices.
The audio component 850 is configured to output and/or input audio signals. For example, the audio component 850 includes a Microphone (MIC) configured to receive external audio signals when the electronic device is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may be further stored in memory 810 or transmitted via communication component 830. In some embodiments, audio component 850 further includes a speaker for outputting audio signals.
The display 860 includes a screen, which may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may sense not only the boundary of a touch or sliding action, but also the duration and pressure associated with the touch or sliding operation.
Those of ordinary skill in the art will appreciate that: all or part of the steps for implementing the method embodiments described above may be performed by hardware associated with program instructions. The foregoing program may be stored in a computer-accessible storage medium. The program, when executed, performs steps including the method embodiments described above; and the aforementioned storage medium includes: various media that can store program code, such as ROM, RAM, magnetic or optical disks.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the invention.

Claims (10)

1. A service change processing method, comprising:
acquiring running state information of an application for business processing;
if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a preset change description file, wherein the application change description represents change description information of an application program corresponding to the service change, and the work role notification description represents notification description information of a work role of which the notification needs to be acquired, corresponding to the service change;
and executing application change processing and/or work role notification processing on the corresponding application and/or the corresponding work role in a parallel mode according to the application change description and/or the work role notification description.
2. The method of claim 1, wherein the plurality of applications are connected by an application bus, the character terminals corresponding to the plurality of work characters are connected by a work character bus,
the executing the application change process and/or the work role notification process according to the application change description and/or the work role notification description comprises the following steps:
according to the application change description, sending an application change instruction to an application pointed by the application change description through the application bus;
and/or the number of the groups of groups,
and according to the work role notification description, sending a work role notification to a role terminal pointed by the work role notification description through the work role bus.
3. The method according to claim 2, wherein the application bus and/or the working role bus is an information transmission channel for transmitting an application change instruction and/or a working role notification, and the application and/or the role terminal can monitor the information transmission channel through a preset port.
4. The method as recited in claim 1, further comprising:
and responding to the process of loading the change description file, and acquiring the service change condition.
5. The method as recited in claim 1, further comprising:
presetting a plurality of change description files, wherein the change description files are respectively associated with a plurality of preset monitoring indexes;
and loading a change description file corresponding to the monitoring index after the running state information of the application reaches the monitoring index.
6. A service change processing apparatus, comprising:
the running state information acquisition module of the application is used for acquiring running state information of the application for business processing;
the change condition monitoring module is used for monitoring the running state information of the application, and if the running state information of the application meets the service change condition, the change execution module is instructed to execute service change processing;
the change execution module is used for responding to the instruction of the change condition monitoring module for executing the business change processing, acquiring application change description and/or work role notification description in a preset change description file, wherein the application change description represents change description information of an application program corresponding to the business change, the work role notification description represents notification description information of a work role of which the execution notification is required to be acquired corresponding to the business change, and executing application change processing and/or work role notification processing on a corresponding application and/or a corresponding work role in a parallel mode according to the application change description and/or the work role notification description.
7. An electronic device, comprising:
a memory for storing a program;
a processor coupled to the memory for executing the program for:
acquiring running state information of an application for business processing;
if the running state information of the application meets the service change condition, acquiring an application change description and/or a work role notification description in a preset change description file, wherein the application change description represents change description information of an application program corresponding to the service change, and the work role notification description represents notification description information of a work role of which the notification needs to be acquired, corresponding to the service change;
and executing application change processing and/or work role notification processing on the corresponding application and/or the corresponding work role in a parallel mode according to the application change description and/or the work role notification description.
8. The electronic device of claim 7, wherein the plurality of applications are connected via an application bus, wherein character terminals corresponding to the plurality of work characters are connected via a work character bus,
the executing the application change process and/or the work role notification process according to the application change description and/or the work role notification description comprises the following steps:
according to the application change description, sending an application change instruction to an application pointed by the application change description through the application bus;
and/or the number of the groups of groups,
and according to the work role notification description, sending a work role notification to a role terminal pointed by the work role notification description through the work role bus.
9. The electronic device of claim 7, further comprising:
and responding to the process of loading the change description file, and acquiring the service change condition.
10. A service change processing system comprising the service change processing device according to claim 6, a plurality of applications connected by an application bus, and character terminals corresponding to a plurality of work characters connected by a work character bus.
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