CN110619504A - Service change processing method, device and system and electronic equipment - Google Patents
Service change processing method, device and system and electronic equipment Download PDFInfo
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- CN110619504A CN110619504A CN201810629270.7A CN201810629270A CN110619504A CN 110619504 A CN110619504 A CN 110619504A CN 201810629270 A CN201810629270 A CN 201810629270A CN 110619504 A CN110619504 A CN 110619504A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management
Abstract
The embodiment of the invention provides a method, a device and a system for processing service change and electronic equipment, wherein the method comprises the following steps: acquiring running state information of an application for performing service processing; if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in a change description file; and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description. The embodiment of the invention effectively improves the processing efficiency of the business change by parallelizing each work role and each application.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method, an apparatus, a system, and an electronic device for processing a service change.
Background
Application programs (application for short) are operated on the service platform, the applications correspond to different services, and the service platform provides various services for users through a network. After the application is deployed, service processing is performed according to preset processing logic, each service has a corresponding workflow, and the workflows relate to different work roles, for example, some platforms include multiple work roles such as customer service, operation and maintenance, a decision center, testing, development, downstream application maintenance and the like.
In the operation process of the service platform, events (generally, emergencies) are often encountered, which require changes to some services, and the service changes are implemented by changes of applications (for example, changing parameter settings of the applications or changing execution logic of the applications, etc.), and these changes generally involve the work of multiple work roles.
In the prior art, the change processing is mainly completed manually, although the change plan for dealing with the event can be made in advance, when the change is specifically executed, the change needs to be performed according to the working sequence of the workflow of each service, that is, in the service change process in the prior art, the workflows are isolated and the working sequence of the work role specified by the workflow needs to be followed, which inevitably wastes much time and labor cost.
Disclosure of Invention
Embodiments of the present invention provide a method, an apparatus, a system, and an electronic device for processing a service change, which can effectively improve processing efficiency of the service change by parallelizing processing of each work role and each application.
The embodiment of the invention provides a service change processing method, which comprises the following steps:
acquiring running state information of an application for performing service processing;
if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
An embodiment of the present invention further provides a service change processing apparatus, including:
the application running state information acquisition module is used for acquiring running state information of an application for performing service processing;
the change condition monitoring module is used for monitoring the running state information of the application, and if the running state information of the application meets the service change condition, the change execution module is instructed to execute service change processing;
and the change execution module is used for responding to the instruction of executing the service change processing of the change condition monitoring module, acquiring the application change description and/or the work role notification description in the change description file, and executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
An embodiment of the present invention further provides an electronic device, including:
a memory for storing a program;
a processor, coupled to the memory, for executing the program for:
acquiring running state information of an application for performing service processing;
if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
The embodiment of the invention also provides a service change processing system, which comprises the service change processing device, a plurality of applications and role terminals corresponding to a plurality of working roles, wherein the applications are connected through an application bus, and the role terminals corresponding to the working roles are connected through a working role bus.
The embodiment of the invention provides a service change processing method, a device, a system and electronic equipment, wherein a pre-arranged plan is preset for service changes which may occur, the pre-arranged plan comprises application change description and work role notification description corresponding to the service changes, and when the service changes are monitored, each application or each work role can execute corresponding pre-arranged plan content according to the application change description and the work role notification description, so that each work role and each application are subjected to parallelization processing, and the processing efficiency in the change process is effectively improved.
The foregoing description is only an overview of the technical solutions of the present invention, and the embodiments of the present invention are described below in order to make the technical means of the present invention more clearly understood and to make the above and other objects, features, and advantages of the present invention more clearly understandable.
Drawings
FIG. 1 is a schematic diagram of a business change processing logic in the prior art;
FIG. 2 is a schematic diagram of a service change processing logic according to an embodiment of the present invention;
fig. 3 is a structural diagram of a service change processing system according to an embodiment of the present invention;
fig. 4 is a flowchart illustrating a service change processing method according to a first embodiment of the present invention;
fig. 5 is a flowchart illustrating a service change processing method according to a second embodiment of the present invention;
fig. 6 is a first schematic structural diagram of a service change processing apparatus according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of a service change processing apparatus according to an embodiment of the present invention;
fig. 8 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
In order to facilitate the explanation of the technical solution of the embodiment of the present invention, the following names are defined in the description process:
the operation state information of the application refers to the operation condition of the application program in the process of performing the service processing, and the content of the operation state information may include service processing data (such as access amount, transaction amount, etc.), various operation parameters of the application program (such as application program load parameter, flow parameter, etc.), and the like.
The change description file refers to some specific execution contents of the change conditions and the change plans corresponding to the respective service changes, and may specifically include service change conditions, application change descriptions, job role notification descriptions, and the like. The alteration description file may be made as a computer-readable and executable file such as a program script, a data file having a preset data format or data structure, a message file conforming to a preset communication protocol, or the like, or a combination of these file types.
The service change condition refers to a condition for triggering execution of the service change process, and the service change condition may be flexibly set according to actual needs, for example, may be a time condition, a condition corresponding to service processing data, a condition corresponding to an operation parameter of an application program, or a combination of these conditions. The service change condition may be included in the change description file, and may be set in the service platform when the change description file is loaded, or may be set in the service platform in advance by another method without being included in the change description file.
The application change description refers to change description information of an application program corresponding to a service change, and may specifically include: information about the application to which the change is directed (e.g., application name, application address information, etc.), application change content (e.g., which parameter settings of the application are changed or which execution logic of the application is changed).
The job role notification description refers to notification description information of a job role corresponding to the service change and needing to acquire execution notification, and specifically may include: information related to the job role to which the notification is directed (for example, the name of the job role, address information of the terminal corresponding to the job role, and the like), specific contents of the notification, and the like. The work role here refers to a specific post, department or worker in charge of each link in the whole business processing flow.
At present, in the operation process of each large service platform, corresponding changes are often required to be made to services due to some emergencies, service changes need to be implemented by application changes, for example, parameter settings of applications or execution logic of applications can be changed, and application changes often need to be executed and coordinated in cooperation with each work role. Fig. 1 is a logic schematic diagram of service change processing in the prior art, each work role in a workflow is required to be processed according to a work sequence for each service change, as shown in fig. 1, when a change 1, a change 2, a change 3, or a change 4 occurs, each service change requires each work role (such as customer service, operation and maintenance, a decision center, testing, development, and downstream application shown in fig. 1) to be executed in cooperation according to the sequence in the workflow, that is, in the service change process in the prior art, workflows corresponding to different service changes are isolated from each other, so that time and labor costs are greatly increased.
The embodiment of the invention overcomes the defects in the prior art, and has the technical principle that a preset plan is preset for the service change which possibly occurs, the plan comprises application change description and working role notification description corresponding to the service change, when the service change is monitored, each application or each working role can execute the corresponding plan content, so that each working role and each application are parallelized, and the processing efficiency in the change process is effectively improved.
As shown in fig. 2, which is a logic schematic diagram of the service change processing according to the embodiment of the present invention, in this embodiment, when a service change occurs, each job role and/or each application need not depend on a workflow to perform the change, and as long as each job role and/or each application obtains a job role notification description or an application change description corresponding thereto, the corresponding change can be processed, so that an effect of parallel processing of each job role and each application is achieved. The following detailed description is directed to specific embodiments.
The plan is prepared in advance according to the possible service change condition, and a change description file in a computer program readable form is formed according to the plan content, wherein the change description file can comprise service change conditions, application change description and/or work role notification description. Wherein, the service change condition refers to a condition which needs to be met by triggering service change in the service processing process; the application change description refers to change description information of an application program corresponding to service change, and specifically may include address information corresponding to an application change instruction, an application change condition, an application change state, and the like; the job role notification description refers to notification description information of a job role corresponding to a service change, for which an execution notification needs to be obtained, and may specifically include address information corresponding to a job role notification, a job role notification condition, a job role notification status, and the like.
In the process of executing the service, the service platform can monitor the running state information of the application for performing service processing in real time or at a certain frequency, when the running state information of the application is monitored to meet the service change condition in the change description file, the application change description and/or the work role notification description in the change description file can be obtained, and the application change instruction and/or the work role notification corresponding to the application change description and/or the work role notification description can be pointed through the address information in the description information, so that the corresponding processing operation can be executed.
It should be noted that, in the embodiment of the present invention, the plurality of applications may be connected through an application bus, and when the application change description is obtained, the application change instruction may be sent to the corresponding application through the application bus. The bus in the embodiment of the present invention may be a virtual bus, and the core mechanism of the virtual bus is to connect a plurality of application or role terminals of a plurality of work roles together in the form of a bus, so as to facilitate sending of instructions or messages, and implement parallel notification or parallel sending of instructions to applications. Specifically, the bus may be embodied as an information transmission channel (which may be a dedicated information transmission channel) for transmitting an application change instruction or a work role notification, where the information transmission channel may correspond to a preset port, the information transmission channel allows each application or each role terminal to directly access, each application or role terminal may monitor the information transmission channel through the preset port in real time or at a fixed time interval, the change instruction or the work role notification may carry address information or identification information of the application or role terminal, and after the application or role terminal monitors the change instruction or the work role notification sent to itself, the change instruction or the work role notification is read and change processing is performed. The application bus and the work role bus can share one information transmission channel, the application terminal and the work role terminal use the same port to monitor the information transmission channel, or respectively use two information transmission channels to realize the application bus and the work role bus, and correspondingly, the application terminal and the work role terminal use different ports to monitor the respective information transmission channels.
The role terminals corresponding to the plurality of working roles can be connected through the working role bus, and when the working role notification description is obtained, the working role notification can be sent to the role terminal corresponding to the working role through the working role bus. Through the bus mechanism, the role terminal and/or each application of each work role only needs to extract the corresponding work role notification and/or application change instruction from the work role bus and/or the application bus and execute the operation according to the work role notification and/or the application change instruction. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the change process is effectively improved.
As shown in fig. 3, a structure diagram of a service change processing system according to an embodiment of the present invention is used for specifically executing a service change processing method according to an embodiment of the present invention, in the system, the system may mainly include a plurality of applications, role terminals corresponding to a plurality of work roles, and a service change processing apparatus, the plurality of applications are connected through an application bus, and the role terminals corresponding to a plurality of work roles are connected through a work role bus, where the service change processing apparatus may include an application running state information obtaining module, a change condition monitoring module, a change execution module, a change description file loading module, and a change description file storage module.
In the system of the embodiment of the present invention, the change description file storage module may be configured to store a change description file, where the change description file includes a service change condition, an application change description, and a job role notification description. The change description file can be loaded into the change description file storage module through the change description file loading module, and the service change condition is obtained from the change description file and is provided for the change condition monitoring module. The change condition monitoring module compares the service change condition obtained from the change description file loading module with the running state information of the application obtained through monitoring, and when the running state information of the application meets the service change condition, the change execution module is instructed to execute service change processing. And the change execution module responds to the instruction of executing the service change processing of the change condition monitoring module, acquires the application change description and/or the work role notification description in the change description file, and executes the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
It should be noted that, as shown in fig. 3, in the process of executing the service change processing by the change execution module, the application change instruction and/or the work role notification pointed by the application change description and/or the work role notification description may be specifically sent to the role terminal of the corresponding application and/or work role through the application bus and/or the work role bus. In addition, the running state information acquiring module of the application may be directly connected to each application and directly acquire running state information of the application, or may be connected to an application bus and acquire running state information of the application through the application bus as shown in fig. 3.
In addition, a plurality of plans may be configured in advance in the service platform (that is, a plurality of change description files for different situations are stored in advance), so that which change description files are loaded may be selected according to different monitoring indexes. Specifically, a plurality of change description files are preset to be respectively associated with a plurality of preset monitoring indexes, and when the obtained running state information of the application reaches the monitoring indexes, the change description files corresponding to the monitoring indexes are loaded. By the mode, the scheme configuration can be more flexible, and various emergency situations can be better adapted. The technical solution of the present application is further illustrated by the following examples.
Example one
Based on the above concept of the service change processing, as shown in fig. 4, a flow diagram of a service change processing method according to a first embodiment of the present invention is shown, where an execution subject of the method is a service change processing apparatus, and the method includes:
s410, acquiring running state information of the application for performing service processing.
Specifically, the operation state information of the application refers to the operation condition of the application program in the process of performing business processing, and the content of the operation state information may include business processing data (such as access amount, transaction amount, and the like), various operation parameters of the application program (application program load parameter, flow parameter, and the like), and the like. In a practical application scenario, taking the online shopping platform as an example, the running state information of the application of the online shopping application program may include, but is not limited to, parameter information representing the quantity of the commodity, the price of the commodity, the quantity of the online consumers, the transaction amount, and the transaction amount of the commodity.
S420, if the running state information of the application meets the service change condition, acquiring the application change description and/or the work role notification description in the change description file.
Specifically, the service change condition refers to a condition that the running state information of the application capable of triggering the service change needs to meet, and may be stored in the service platform in advance, or may be a part of the change description file, and in the process of loading the change description file, the service change condition is obtained from the change description file and set in the service platform. Taking an online shopping platform as an example, in a specific festival sales promotion scene, an emergency situation that the transaction amount or the transaction amount falls may occur, at this time, the service change condition may be that the transaction amount or the transaction amount meets a preset threshold, and when the operation state information of the application meets the service change condition, the application change description and/or the work role notification description in the change description file may be obtained.
S430, executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
Specifically, the application change process may be an application change instruction for executing a corresponding service change, and the job role notification process may be notifying a specific job role based on the corresponding service change, so that each job role executes corresponding plan content. For example, in a specific festival sales promotion scenario, an emergency situation that the transaction amount or the transaction amount falls may occur, the plan to be executed may be to put down a corresponding coupon or close a corresponding activity page (application change processing), and then to be notified to each work role in time, the notification content may include a specific indication for the service change and the like (work role notification processing), for example, a decision-making department needs to make a further decision on the influence generated by the service change, a customer service department needs to make a reasonable explanation plan according to the service change, and a downstream application maintenance department needs to take corresponding measures in coordination with the service change.
The embodiment of the invention provides a service change processing method, which presets a pre-arranged plan for service changes which may occur, wherein the pre-arranged plan comprises application change description and working role notification description corresponding to the service changes, and when the service changes are monitored, each application or each working role can execute the content of the pre-arranged plan corresponding to the application or each working role, so that each working role and each application are processed in a parallelization manner, and the processing efficiency in the change process is effectively improved.
Example two
Based on the service change processing method described in the previous embodiment, the present embodiment introduces a bus mechanism into the method, and further refines the method. Fig. 5 is a flowchart illustrating a service change processing method according to a second embodiment of the present invention, and as shown in fig. 5, the method includes:
s510, responding to the process of loading the change description file, and acquiring a service change condition. Specifically, the change description file includes, but is not limited to, a service change condition, an application change description, and a job role notification description.
S520, acquiring the running state information of the application for performing the service processing.
S530, if the running state information of the application meets the service change condition, acquiring the application change description and/or the work role notification description in the change description file.
And S540, executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
The contents of the steps S520 to S540 are the same as those of the steps S410 to S430.
Furthermore, the plurality of applications can be connected through an application bus, the role terminals corresponding to the plurality of work roles can be connected through a work role bus,
the executing the application change processing and/or the job role notification processing according to the application change description and/or the job role notification description includes:
according to the application change description, sending an application change instruction to an application pointed by the application change description through an application bus;
and/or the presence of a gas in the gas,
and according to the work role notification description, sending a work role notification to the role terminal pointed by the work role notification description through the work role bus.
Specifically, in the present embodiment, a bus mechanism is introduced, as mentioned above, each application may be connected through an application bus, and when a service change condition is satisfied, an application change instruction is found according to an application change description, and the application change instruction is sent to a corresponding application through the application bus. Similarly, the role terminals corresponding to the work roles can be connected through the work role bus, when the service change condition is met, the work role notification is found according to the work role notification description, and the work role notification is sent to the role terminal corresponding to the work role through the work role bus. Through the bus mechanism, the role terminal and/or each application of each work role only needs to extract the corresponding work role notification and/or application change instruction from the work role bus and/or the application bus and execute the operation according to the work role notification and/or the application change instruction. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the change process is effectively improved.
Further, the application bus and/or the work role bus are/is an information transmission channel for transmitting an application change instruction and/or a work role notification, and the application and/or the role terminal can monitor the information transmission channel through a preset port.
Specifically, as mentioned above, the application bus and the work role bus may share one information transmission channel, and the application terminal and the work role terminal use the same port to monitor the information transmission channel, or may use two information transmission channels to implement the application bus and the work role bus, and accordingly, the application terminal and the work role terminal use different ports to monitor the respective information transmission channels.
Further, the method may further include:
presetting a plurality of change description files, wherein the change description files are respectively associated with a plurality of preset monitoring indexes;
and when the running state information of the application reaches the monitoring index, loading a change description file corresponding to the monitoring index.
The embodiment of the invention provides a service change processing method, which presets a pre-arranged plan for service change which possibly occurs, wherein the pre-arranged plan comprises application change description and working role notification description corresponding to the service change, when the service change is monitored, each application or each working role can execute the content of the pre-arranged plan corresponding to the application or each working role, and further a bus mechanism is introduced, and the role terminal and/or each application of each working role only needs to extract the corresponding working role notification and/or application change instruction from a working role bus and/or an application bus and execute the notification and/or application change instruction accordingly. Therefore, each work role and each application are subjected to parallelization processing, and the processing efficiency in the change process is effectively improved.
EXAMPLE III
Fig. 6 is a first schematic structural diagram of a service change processing apparatus according to an embodiment of the present invention, where the apparatus is mainly configured to execute the method steps shown in fig. 4, and as shown in fig. 6, the apparatus includes:
an application running state information acquiring module 610, configured to acquire running state information of an application performing service processing;
a change condition monitoring module 620, configured to monitor the running state information of the application, and if the running state information of the application meets the service change condition, instruct the change execution module to execute service change processing;
the change executing module 630 is configured to, in response to the instruction of the change condition monitoring module to execute the service change process, obtain the application change description and/or the work role notification description in the change description file, and execute the application change process and/or the work role notification process according to the application change description and/or the work role notification description.
Furthermore, the plurality of applications can be connected through an application bus, the role terminals corresponding to a plurality of working roles can be connected through a working role bus,
performing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description may include:
according to the application change description, sending an application change instruction to an application pointed by the application change description through an application bus;
and/or the presence of a gas in the gas,
and according to the work role notification description, sending a work role notification to the role terminal pointed by the work role notification description through the work role bus.
Further, the application bus and/or the work role bus are/is an information transmission channel for transmitting an application change instruction and/or a work role notification, and the application and/or the role terminal can monitor the information transmission channel through a preset port.
Further, fig. 7 is a schematic structural diagram of a service change processing apparatus according to an embodiment of the present invention, where the apparatus may further include:
a change description file loading module 710, configured to receive a change description file, load the change description file into a change description file storage module, obtain a service change condition from the change description file, and provide the service change condition to a change condition monitoring module;
and a change description file storage module 720, configured to store the change description file.
The embodiment of the invention provides a service change processing device, which presets a plan for service change which possibly occurs, wherein the plan comprises application change description and working role notification description corresponding to the service change, and when the service change is monitored, each application or each working role can execute the corresponding plan content, so that each working role and each application are processed in a parallelization manner, and the processing efficiency in the change process is effectively improved.
Example four
The third embodiment describes an overall architecture of the service change processing apparatus, and the functions of the apparatus can be implemented by an electronic device, as shown in fig. 8, which is a schematic structural diagram of the electronic device according to the embodiment of the present invention, and specifically includes: a memory 810 and a processor 820.
A memory 810 for storing a program.
In addition to the programs described above, the memory 810 may also be configured to store other various data to support operations on the electronic device. Examples of such data include instructions for any application or method operating on the electronic device, contact data, phonebook data, messages, pictures, videos, and so forth.
The memory 810 may be implemented by any type or combination of volatile or non-volatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
A processor 820, coupled to the memory 810, for executing programs in the memory 810 for:
acquiring running state information of an application for performing service processing;
if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in the change description file;
and executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
The above specific processing operations have been described in detail in the foregoing embodiments, and are not described again here.
Further, as shown in fig. 8, the electronic device may further include: communication components 830, power components 840, audio components 850, a display 860, and the like. Only some of the components are schematically shown in fig. 8, and the electronic device is not meant to include only the components shown in fig. 8.
The communication component 830 is configured to facilitate wired or wireless communication between the electronic device and other devices. The electronic device may access a wireless network based on a communication standard, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 830 receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 830 further includes a Near Field Communication (NFC) module to facilitate short-range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.
A power supply assembly 840 to provide power to the various components of the electronic device. The power components 840 may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for an electronic device.
Audio component 850 is configured to output and/or input audio signals. For example, the audio component 850 includes a Microphone (MIC) configured to receive external audio signals when the electronic device is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may further be stored in the memory 810 or transmitted via the communication component 830. In some embodiments, audio component 850 also includes a speaker for outputting audio signals.
The display 860 includes a screen, which may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation.
Those of ordinary skill in the art will understand that: all or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The foregoing program may be stored in a computer-accessible storage medium. When executed, the program performs steps comprising the method embodiments described above; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for processing service change is characterized by comprising the following steps:
acquiring running state information of an application for performing service processing;
if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
2. The method of claim 1, wherein a plurality of applications are connected through an application bus, and role terminals corresponding to a plurality of work roles are connected through a work role bus,
the executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description includes:
according to the application change description, sending an application change instruction to an application pointed by the application change description through the application bus;
and/or the presence of a gas in the gas,
and sending a work role notification to the role terminal pointed by the work role notification description through the work role bus according to the work role notification description.
3. The method according to claim 2, wherein the application bus and/or the work role bus is an information transmission channel for transmitting an application change instruction and/or a work role notification, and the application and/or the role terminal can listen to the information transmission channel through a preset port.
4. The method of claim 1, further comprising:
and responding to the processing of loading the change description file, and acquiring the service change condition.
5. The method of claim 1, further comprising:
presetting a plurality of change description files, wherein the change description files are respectively associated with a plurality of preset monitoring indexes;
and when the running state information of the application reaches the monitoring index, loading a change description file corresponding to the monitoring index.
6. A service change processing apparatus, comprising:
the application running state information acquisition module is used for acquiring running state information of an application for performing service processing;
the change condition monitoring module is used for monitoring the running state information of the application, and if the running state information of the application meets the service change condition, the change execution module is instructed to execute service change processing;
and the change execution module is used for responding to the instruction of executing the service change processing of the change condition monitoring module, acquiring the application change description and/or the work role notification description in the change description file, and executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description.
7. An electronic device, comprising:
a memory for storing a program;
a processor, coupled to the memory, for executing the program for:
acquiring running state information of an application for performing service processing;
if the running state information of the application meets the service change condition, acquiring application change description and/or work role notification description in a change description file;
and executing application change processing and/or work role notification processing according to the application change description and/or the work role notification description.
8. The electronic device of claim 7, wherein the plurality of applications are connected via an application bus, wherein the role terminals corresponding to the plurality of work roles are connected via a work role bus,
the executing the application change processing and/or the work role notification processing according to the application change description and/or the work role notification description includes:
according to the application change description, sending an application change instruction to an application pointed by the application change description through the application bus;
and/or the presence of a gas in the gas,
and sending a work role notification to the role terminal pointed by the work role notification description through the work role bus according to the work role notification description.
9. The electronic device of claim 7, further comprising:
and responding to the processing of loading the change description file, and acquiring the service change condition.
10. A service change processing system comprising the service change processing apparatus according to claim 6, and a plurality of applications and role terminals corresponding to a plurality of job roles, the plurality of applications being connected via an application bus, and the role terminals corresponding to the plurality of job roles being connected via a job role bus.
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