CN110555621A - Consumption market supervision informatization system - Google Patents
Consumption market supervision informatization system Download PDFInfo
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- CN110555621A CN110555621A CN201910848491.8A CN201910848491A CN110555621A CN 110555621 A CN110555621 A CN 110555621A CN 201910848491 A CN201910848491 A CN 201910848491A CN 110555621 A CN110555621 A CN 110555621A
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- 239000003814 drug Substances 0.000 claims abstract description 23
- 238000011156 evaluation Methods 0.000 claims abstract description 17
- 235000013305 food Nutrition 0.000 claims abstract description 15
- 238000011160 research Methods 0.000 claims abstract description 10
- 238000012545 processing Methods 0.000 claims abstract description 6
- 239000002994 raw material Substances 0.000 claims description 19
- 238000012544 monitoring process Methods 0.000 claims description 16
- 229940079593 drug Drugs 0.000 claims description 12
- 230000001105 regulatory effect Effects 0.000 claims description 11
- 230000001360 synchronised effect Effects 0.000 claims description 8
- 238000011835 investigation Methods 0.000 claims description 3
- 230000007246 mechanism Effects 0.000 abstract description 5
- 230000002349 favourable effect Effects 0.000 abstract 1
- 238000000034 method Methods 0.000 description 5
- 230000009471 action Effects 0.000 description 3
- 230000009286 beneficial effect Effects 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000008569 process Effects 0.000 description 2
- 230000004075 alteration Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/018—Certifying business or products
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention relates to the technical field of consumer market supervision, and discloses a consumer market supervision informatization system which comprises a carrier platform, a platform system and a system unified server. This consumption market supervise information-based system, the user is through utilizing the system to order dishes, the system purchases the medicine, the purchase of agricultural and sideline products function carries out medicine and food, utilize the evaluation system to publish oneself impression after the purchase is accomplished, express own satisfaction and some suggestions in the evaluation system, these evaluations can be uploaded to the unified server of system with the form of information data, the processing of the unified server of system is applied to market research with the result report, be convenient for know user's taste, price acceptance and suggestion, be favorable to feedback and market after market informationization research, be convenient for the adjustment of consumption market mechanism.
Description
Technical Field
The invention relates to the technical field of consumer market supervision, in particular to a consumer market supervision informatization system.
Background
In recent years, a series of measures are taken by the nation aiming at the medicine safety, the food safety and the catering safety, a bright kitchen stove monitoring scheme is provided, and innovative medicine safety and food safety supervision mechanisms are required, so that the medicine safety and the food safety social treatment are promoted, the medicine safety and food safety guarantee level is further improved, at present, the medicine, catering and food supervision is limited only in a mode that a user makes a complaint telephone, and in the information era, the method has great limitation by making the complaint telephone, and the user and a government supervision department cannot supervise the consumption market in an informatization mode; meanwhile, government regulatory departments cannot investigate the consumer market in an informationized manner, and adjustment of the consumer market mechanism is not facilitated.
Disclosure of Invention
The invention provides a consumption market supervision informatization system, which has the advantages of informatization research and supervision and solves the problems in the background technology.
The invention provides the following technical scheme: a consumption market supervision informatization system comprises a carrier platform, a platform system and a system unified server;
The platform system comprises a dish ordering and medicine system purchasing function, an agricultural and sideline product function, a raw material system purchasing function, a synchronous kitchen monitoring function, an evaluation system, an application environment and a merchant service system;
A user enters the platform system through the carrier platform, and the user and a government supervision department can utilize the system to purchase medicines, agricultural and sideline products, raw material system purchasing function, synchronous kitchen monitoring function and evaluation system to carry out informatization supervision and investigation on the consumption market.
Preferably, the merchant service system comprises an aggregate payment function, an invoice function, a take-out function, a member management function, a customer reservation function, a customer queuing function and a business reporting function.
Preferably, the evaluation system comprises a comment function, a grading function, a complaint function and a praise function, wherein the comment function comprises characters, pictures, short video forms and three forms which are combined with each other, the grading function adopts five-point system, one point represents very dissatisfaction, two points represents very dissatisfaction, three points represent general, four points represent satisfaction and five points represent very satisfaction, the complaint function comprises complaint forms such as telephone, electronic mailbox, paper mail and meeting, the praise function comprises two forms of praise and praise, the praise represents satisfaction, and the praise represents dissatisfaction.
preferably, the raw material system purchasing function can trace the raw material producing area, the raw material price and the purchasing time.
Preferably, the governmental regulatory bodies include governmental drug regulatory bodies and governmental food regulatory bodies.
Preferably, the system unified server can analyze the uploaded big data and send the result report to a government regulatory department for information supervision and application to market research of medicines, foods and dishes.
The invention has the following beneficial effects:
According to the consumption market supervision informatization system, a user buys medicines and foods by utilizing functions of ordering dishes, purchasing medicines and agricultural and sideline products through the system, the evaluation system is utilized to release own feelings after the purchase is finished, the satisfaction and suggestions of the user are expressed in the evaluation system, the evaluations can be uploaded to the system unification server in the form of information data, and a result report is applied to market research through the processing of the system unification server, so that the taste, the price acceptance and the suggestions of the user can be conveniently known, the feedback and the market after the market informatization research can be facilitated, and the adjustment of a consumption market mechanism can be facilitated;
The user can purchase agricultural and sideline products, food and medicine raw materials through the raw material purchasing function, so that the function of tracing the source of the raw materials of physical stores such as drugstores and restaurants is realized, the system unified server can upload the results to the government supervision department after processing the production area, the price of the raw materials and the purchasing time of the raw materials, and the user and the government supervision department can realize the data supervision through the system; meanwhile, the synchronous kitchen monitoring function can synchronously upload the kitchen monitoring video of each physical shop to the market monitoring informatization system through the local area network, and a user and a government supervision department can know the kitchen monitoring video of the restaurant in detail through the system, so that transparent kitchen monitoring is realized, the informatization monitoring function is realized, and the feedback and the market are simultaneously realized, thereby being beneficial to the adjustment of a consumption market mechanism.
Drawings
FIG. 1 is a system diagram of the present invention;
FIG. 2 is a content diagram of the comment, score, complaint, and like functions of the present invention;
FIG. 3 is a classification chart of the government regulatory authorities of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-3, a consumer market supervision informatization system includes a carrier platform, a platform system, a system unification server; the system is applied to physical stores such as drugstores, fresh supermarkets, hotels, catering chains, delicatessens and the like;
The platform system comprises a dish ordering and medicine system purchasing function, an agricultural and sideline product function, a raw material system purchasing function, a synchronous kitchen monitoring function, an evaluation system, an application environment and a merchant service system; the synchronous kitchen monitoring function can synchronously upload the kitchen monitoring video of each physical shop to the system through the local area network, and a user can know the condition of the kitchen of the restaurant in an informationized manner through the system, so that transparent kitchen monitoring is realized.
A user enters a platform system through a carrier platform, the carrier platform is WeChat H5, a small program or APP, a system entrance port scans a two-dimensional code of the carrier platform for the user by using a mobile phone, and the user and a government supervision department can utilize the system to purchase drugs, agricultural and sideline products, a raw material system purchasing function, a synchronous kitchen monitoring function and an evaluation system to carry out informatization supervision and research on a consumption market.
The merchant service system comprises an aggregate payment function, an invoice function, a take-out function, a member management function, a customer reservation function, a customer queuing function and a business report function, and provides convenience for daily operation of merchants.
Wherein, the evaluation system comprises a comment function, a grading function, a complaint function and a praise function, wherein the comment function comprises characters, pictures, short video forms and three forms which are combined with each other, the grading function adopts five-component system, one component represents very dissatisfaction, two components represents very dissatisfaction, three components represent general, four components represent satisfaction and five components represent very satisfaction, the complaint function comprises complaint forms such as telephone, electronic mailbox, paper mail and meeting, the praise function comprises two forms of praise and praise, the praise represents satisfaction and the praise represents dissatisfaction, the evaluation system can convert the satisfaction degree of users into big data to be uploaded to a system unified server, the users and government supervision departments can see information on the evaluation system, so that the users can selectively purchase, the result report is applied to market research through the processing of the system unified server, the taste, the price acceptance degree and the suggestion of the user can be conveniently known, and the market informatization investigation is facilitated.
the purchasing function of the raw material system can trace the origin, the price and the purchasing time of the raw materials, so that the raw materials can be purchased by a user conveniently, and meanwhile, the information supervision is realized.
Wherein, the government regulatory department comprises a government drug regulatory department and a government food regulatory department.
The system unified server can analyze the uploaded big data and send a result report to a government regulatory department to perform information supervision on medicines, foods and dishes and apply the information supervision on the medicines, the foods and the dishes to market research.
it is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (6)
1. A consumer market surveillance informatization system, characterized by: the system comprises a carrier platform, a platform system and a system unified server;
The platform system comprises a dish ordering and medicine system purchasing function, an agricultural and sideline product function, a raw material system purchasing function, a synchronous kitchen monitoring function, an evaluation system, an application environment and a merchant service system;
a user enters the platform system through the carrier platform, and the user and a government supervision department can utilize the system to purchase medicines, agricultural and sideline products, raw material system purchasing function, synchronous kitchen monitoring function and evaluation system to carry out informatization supervision and investigation on the consumption market.
2. A consumer market supervision informatization system according to claim 1, characterized by: the system comprises a merchant service system, a data processing system and a data processing system, wherein the merchant service system comprises an aggregate payment function, an invoice function, a take-out function, a member management function, a customer reservation function, a customer queuing function and a business reporting function.
3. a consumer market supervision informatization system according to claim 1, characterized by: the evaluation system comprises a comment function, a grading function, a complaint function and a praise function, wherein the comment function comprises characters, pictures, short video forms and three forms which are combined with each other, the grading function adopts a five-point system, one point represents very dissatisfaction, two points represent very dissatisfaction, three points represent general, four points represent satisfaction, five points represent very satisfaction, the complaint function comprises complaint forms such as telephone, electronic mailbox, paper mail and meeting, the praise function comprises two forms of praise and praise, the praise represents satisfaction, and the praise represents dissatisfaction.
4. A consumer market supervision informatization system according to claim 1, characterized by: the purchasing function of the raw material system can trace the origin, the price and the purchasing time of the raw materials.
5. a consumer market supervision informatization system according to claim 1, characterized by: government regulators include government drug regulators and government food regulators.
6. A consumer market supervision informatization system according to claim 1, characterized by: the system unified server can analyze the uploaded big data and send a result report to a government regulatory department for information supervision and application to market research of medicines, foods and dishes.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910848491.8A CN110555621A (en) | 2019-09-09 | 2019-09-09 | Consumption market supervision informatization system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910848491.8A CN110555621A (en) | 2019-09-09 | 2019-09-09 | Consumption market supervision informatization system |
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| Publication Number | Publication Date |
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| CN110555621A true CN110555621A (en) | 2019-12-10 |
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| CN201910848491.8A Pending CN110555621A (en) | 2019-09-09 | 2019-09-09 | Consumption market supervision informatization system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111275584A (en) * | 2020-01-16 | 2020-06-12 | 郑植 | Consumption cloud member intelligent system |
| CN117689404A (en) * | 2023-11-27 | 2024-03-12 | 重庆爱永星辰标准医药服务有限公司 | Drug supply and marketing evaluation management system |
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| CN117689404A (en) * | 2023-11-27 | 2024-03-12 | 重庆爱永星辰标准医药服务有限公司 | Drug supply and marketing evaluation management system |
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