CN114519512A - Data processing method and device, readable storage medium and electronic equipment - Google Patents
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Abstract
The disclosure relates to a data processing method, a data processing device, a readable storage medium and an electronic device. Applied to a server, the method comprising: under the condition that a catering order is received, determining a target chef identification for cooking dishes in the catering order; sending the target chef identification to a user terminal corresponding to the catering order so that a user of the user terminal feeds back the service quality of a target chef corresponding to the target chef identification; and receiving feedback information of the user terminal aiming at the target cook, and updating the service quality index of the target cook according to the feedback information. So, satisfied the user and carried out the demand that feeds back to cook's quality of service, promoted user and cook's viscidity and cook's performance desire, the better digital operation management of the trade company of being convenient for has also improved user and cook's satisfaction to the selling platform simultaneously.
Description
Technical Field
The present disclosure relates to the field of computer technologies, and in particular, to a data processing method and apparatus, a readable storage medium, and an electronic device.
Background
With the development of e-commerce platforms, more and more users tend to shop online. For example, ordering meals, purchasing vegetables, purchasing fruits and medicines, etc. at the instant delivery platform. The take-out platform is an important catering mode for modern people. In order to strictly manage the takeaway platform and improve the ordering experience of the user, the takeaway platform is usually provided with an evaluation mechanism to score or evaluate the merchant or the delivery capacity. However, because the relevant regulations and regulations for the food and beverage services are still not perfect, there is no mechanism for feeding back the service quality of the cook who completes the food and beverage order, so that the user cannot feed back the service quality of the cook, that is, the expression of the user's good feeling to the cook cannot be satisfied, and the stickiness and expression desire of the user and the cook on the platform are weakened.
Disclosure of Invention
An object of the present disclosure is to provide a data processing method, an apparatus, a readable storage medium, and an electronic device, so as to at least partially solve the problems in the related art.
In order to achieve the above object, a first aspect of the present disclosure provides a data processing method applied to a server, the method including:
determining an identification of a target chef cooking a dish in a meal order if the meal order is received;
sending the identification of the target chef to a user terminal corresponding to the catering order, so that the user of the user terminal feeds back the service quality of the target chef corresponding to the identification of the target chef; and
and receiving feedback information of the user terminal aiming at the target cook, and updating the service quality index of the target cook according to the feedback information.
Optionally, the determining, in a case that a meal order is received, an identification of a target chef cooking a dish in the meal order includes:
under the condition that a catering order is received, acquiring a target video stream for cooking dishes in the catering order;
a target cook that is cooking a dish is identified from the target video stream and an identification of the target cook is determined.
Optionally, the obtaining, in a case that a meal order is received, a target video stream for cooking dishes in the meal order includes:
under the condition that a catering order is received, receiving a first video stream corresponding to a merchant cooking area, which is sent by a merchant terminal;
and acquiring a target video stream for cooking dishes in the catering order according to the first video stream.
Optionally, the method further comprises:
under the condition of receiving the catering orders, sequencing uncompleted orders of merchants according to the order of order receiving to obtain a merchant order sequence;
acquiring a second video stream corresponding to a merchant vegetable washing component area, and determining a target food material corresponding to dishes in the catering order according to the merchant order sequence and the second video stream;
acquiring a third video stream corresponding to a merchant dish classification coding region, and determining the identifier of the target food material according to the third video stream;
the obtaining of the target video stream of the target dish in the cooking order according to the first video stream includes:
and acquiring a target video stream for cooking dishes in the catering order according to the first video stream and the identification of the target food material.
Optionally, the obtaining a target video stream for cooking dishes in the dining order according to the first video stream and the identifier of the target food material includes:
determining a video frame of which the identifier of the target food material is recognized for the first time as a first video frame in the first video stream;
determining a video frame of which the cooking end mark is recognized for the first time as a second video frame in video frames subsequent to the first video frame;
determining a video stream between the first video frame and the second video frame in the first video stream as a target video stream for cooking dishes in the meal order.
Optionally, the method further comprises:
and in response to receiving a cooking process watching request sent by the user terminal, sending the target video stream to the user terminal so as to enable the user to feed back the service quality of the target chef according to the target video stream.
Optionally, the method further comprises:
and in response to receiving a dish watching production process request sent by the user terminal, sending the second video stream, the third video stream and the target video stream to the user terminal.
Optionally, the method further comprises:
acquiring relevant information of each chef recorded by the merchant terminal, wherein the relevant information comprises dishes which are good for cooking by the chef and chef identification;
determining, in the event that a meal order is received, an identification of a target chef cooking a dish in the meal order, comprising:
and under the condition that a catering order is received, determining the identification of a target cook for cooking the dishes in the catering order according to the dishes in the catering order, the dishes which each cook is skilled in cooking and the identifications of the cooks.
Optionally, the feedback information comprises an evaluation parameter; the method further comprises the following steps:
sending the identification of the target chef to the merchant terminal, and receiving an evaluation entry sent by the merchant terminal and used for evaluating the target chef, wherein the evaluation entry is generated by the merchant terminal based on the identification of the target chef;
the sending the identification of the target chef to the user terminal corresponding to the catering order comprises:
and sending the evaluation entry to a user terminal corresponding to the catering order so that the user of the user terminal evaluates the service quality of the target chef through the evaluation entry.
Optionally, the method further comprises:
if the catering order is a take-away order, determining a terminal identifier of a target delivery capacity for delivering the take-away order when the take-away order is received;
and acquiring a fourth video stream corresponding to a packaging area of a merchant, and sending a food taking prompt message to a terminal of the target delivery capacity when the fourth video stream identifies that the packaging of the takeout order is completed.
A second aspect of the present disclosure provides a data processing apparatus applied to a server, the apparatus including:
the system comprises a first determination module, a second determination module and a third determination module, wherein the first determination module is used for determining the identification of a target chef for cooking dishes in a catering order under the condition that the catering order is received;
the first sending module is used for sending the identification of the target chef to a user terminal corresponding to the catering order so that a user of the user terminal feeds back the service quality of the target chef corresponding to the identification of the target chef; and
a first receiving module, configured to receive feedback information of the user terminal for the target cook, and update a service quality indicator of the target cook according to the feedback information.
Optionally, the first determining module includes:
the first obtaining sub-module is used for obtaining a target video stream of dishes in a cooking order collected by the first image collecting device under the condition that the cooking order is received;
a first determination sub-module to identify a target chef cooking a dish from the target video stream and determine an identification of the target chef.
Optionally, the first obtaining sub-module includes:
the first receiving submodule is used for receiving a first video stream corresponding to a cooking area of a merchant and sent by a merchant terminal under the condition of receiving a catering order;
and the second obtaining sub-module is used for obtaining a target video stream for cooking dishes in the catering order according to the first video stream.
Optionally, the apparatus further comprises:
the ordering module is used for ordering unfinished orders of the merchants according to the order receiving sequence under the condition that the catering orders are received, so as to obtain an order sequence of the merchants;
the first obtaining module is used for obtaining a second video stream corresponding to a vegetable washing component area of a merchant and determining a target food material corresponding to dishes in the catering order according to the merchant order sequence and the second video stream;
the second obtaining module is used for obtaining a third video stream corresponding to the dish classification coding area of the merchant and determining the identifier of the target food material according to the third video stream;
the second obtaining sub-module is configured to: and acquiring a target video stream for cooking dishes in the catering order according to the first video stream and the identification of the target food material.
Optionally, the second obtaining sub-module is further configured to:
determining a video frame of which the identifier of the target food material is recognized for the first time as a first video frame in the first video stream;
determining a video frame of which the cooking end mark is recognized for the first time as a second video frame in video frames subsequent to the first video frame;
determining a video stream between the first video frame and the second video frame in the first video stream as a target video stream for cooking dishes in the meal order.
Optionally, the apparatus further comprises:
and the second sending module is used for responding to the received cooking process watching request sent by the user terminal, sending the target video stream to the user terminal, and feeding back the service quality of the target chef by the user according to the target video stream.
Optionally, the apparatus further comprises:
and the third sending module is used for responding to a received dish watching production process request sent by the user terminal and sending the second video stream, the third video stream and the target video stream to the user terminal.
Optionally, the apparatus further comprises:
the third acquisition module is used for acquiring related information of each chef recorded by the merchant terminal, wherein the related information comprises dishes which are good for cooking by the chef and chef identification;
the first determining module includes:
and the second determining submodule is used for determining the identification of a target cook for cooking the dishes in the catering order according to the dishes in the catering order, the dishes which are good for each cook to cook and the cook identification under the condition that the catering order is received.
Optionally, the feedback information comprises an evaluation parameter; the device further comprises:
a fourth sending module, configured to send the identifier of the target chef to the merchant terminal, and receive an evaluation entry sent by the merchant terminal and used for evaluating the target chef, where the evaluation entry is generated by the merchant terminal based on the identifier of the target chef;
the first sending module is configured to: and sending the evaluation entry to a user terminal corresponding to the catering order, so that the user of the user terminal evaluates the service quality of the target chef through the evaluation entry.
Optionally, the apparatus further comprises:
a second determining module, configured to determine, when the take-away order is received, a terminal identifier of a target delivery capacity for delivering the take-away order if the catering order is the take-away order;
and the fourth acquisition module is used for acquiring a fourth video stream corresponding to a packaging area of a merchant and sending a food taking prompt message to the terminal of the target delivery capacity when the fourth video stream identifies that the packaging of the takeout order is completed.
A third aspect of the present disclosure provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method of any one of the first aspects of the present disclosure.
A fourth aspect of the present disclosure provides an electronic device, comprising:
a memory having a computer program stored thereon;
a processor for executing the computer program in the memory to implement the steps of the method of any one of the first aspect of the present disclosure.
By adopting the technical scheme, after determining the identification of the target cook for cooking the dish in the catering order, the server sends the identification of the target cook to the user terminal corresponding to the catering order, receives the feedback information of the user terminal for the target cook, and updates the service quality index of the target cook according to the feedback information. So, satisfied the user and carried out the demand that feeds back to cook's quality of service, promoted user and cook's viscidity and cook's performance desire, the better digital operation management of the trade company of being convenient for has also improved user and cook's satisfaction to the selling platform simultaneously.
Additional features and advantages of the disclosure will be set forth in the detailed description which follows.
Drawings
The accompanying drawings, which are included to provide a further understanding of the disclosure and are incorporated in and constitute a part of this specification, illustrate embodiments of the disclosure and together with the description serve to explain the disclosure, but do not constitute a limitation of the disclosure. In the drawings:
FIG. 1 is a flow chart illustrating a method of data processing according to an exemplary embodiment.
FIG. 2 is a schematic diagram illustrating a merchant terminal store setup interface in accordance with an exemplary embodiment.
FIG. 3 is a schematic diagram illustrating a merchant terminal entry chef information interface in accordance with an exemplary embodiment.
FIG. 4 is a flow diagram illustrating a determination of the identity of a target chef in accordance with an exemplary embodiment.
Fig. 5 is a schematic diagram illustrating a delivery page of a user terminal according to an example embodiment.
FIG. 6 is a schematic diagram illustrating an order completed page of a user terminal in accordance with an exemplary embodiment.
FIG. 7 is a schematic diagram illustrating an appreciation page of a user terminal according to an exemplary embodiment.
FIG. 8 is a diagram illustrating a camera partition interface of a merchant terminal according to an exemplary embodiment.
FIG. 9 is a block diagram illustrating a data processing apparatus according to an example embodiment.
FIG. 10 is a block diagram illustrating an electronic device in accordance with an example embodiment.
Detailed Description
The following detailed description of specific embodiments of the present disclosure is provided in connection with the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating the present disclosure, are given by way of illustration and explanation only, not limitation.
As background art, in the related art, in order to improve the influence of the merchant and/or the distribution capacity, there is usually an evaluation mechanism for effectively evaluating the merchant and/or the distribution capacity, but since there is no mechanism for feeding back the service quality of a chef who completes a catering order, the good expression of most high-quality users to the chef cannot be satisfied, that is, the recognition of the chef by the users cannot be expressed, the stickiness of the users and the chef is reduced, the expression desire of the chef is weakened, so that the satisfaction of the users and the chef to the selling platform is low, and the digital operation management of the merchant is not facilitated.
In view of this, the present disclosure provides a data processing method, an apparatus, a readable storage medium, and an electronic device, so as to meet the requirement of a user for feedback of the quality of service of a cook, improve the stickiness between the user and the cook and the performance desire of the cook, facilitate better digital operation management of a merchant, and improve the satisfaction of the user and the cook on a selling platform.
Fig. 1 is a flow chart illustrating a data processing method that may be applied to a server according to an example embodiment. As shown in fig. 1, the method may include the following steps.
In step S11, in the event that a meal order is received, an identification of a target chef cooking the dish in the meal order is determined.
In the present disclosure, the dining order may be a take-out order or a house order, which is not specifically limited by the present disclosure. In addition, the server executing the data processing method shown in fig. 1 may be a takeaway platform server or a merchant server, which is not specifically limited in this disclosure.
In one possible way of determining the identity of the target chef, the user may designate the chef cooking the meal order when placing the order, and the server may obtain the identity (e.g., chef name, photograph, etc.) of the target chef designated by the user for cooking the dish in the meal order from the meal order when receiving the meal order. In practical applications, the dining order may include a plurality of dishes, and the server may determine a target cook for each dish, or may determine a target cook for the plurality of dishes.
It should be noted that the data processing method may also be used for feeding back the service quality of other people of the catering service provider, for example, a dish placing person, a dish delivering person, a vegetable cutting person, a vegetable washing person, and the like, and the disclosure is not limited thereto.
In step S12, the identification of the target chef is sent to the user terminal corresponding to the food order.
Therefore, the user of the user terminal can know the target cook for cooking the dishes in the catering order, and the service quality of the target cook can be fed back in a targeted manner.
In step S13, feedback information of the user terminal for the target cook is received, and the quality of service index of the target cook is updated based on the feedback information.
For example, taking a restaurant order as a takeaway order as an example, when the delivery capacity is delivering the takeaway order, a user corresponding to the takeaway order may input a feedback request on a delivery display interface of a user terminal of the user, and the server may send the target chef identifier to the user terminal when receiving the feedback request. After the user terminal receives the identification of the target chef, the service quality of the target chef is fed back through the user terminal, the feedback information is sent to the server, and finally the server updates the service quality index of the target chef according to the feedback information.
By adopting the technical scheme, after determining the identification of the target cook for cooking the dish in the catering order, the server sends the identification of the target cook to the user terminal corresponding to the catering order, receives the feedback information of the user terminal for the target cook, and updates the service quality index of the target cook according to the feedback information. So, satisfied the user and carried out the demand that feeds back to cook's quality of service, promoted user and cook's viscidity and cook's performance desire, the better digital operation management of the trade company of being convenient for has also improved user and cook's satisfaction to the selling platform simultaneously.
First, a specific embodiment of step S11 in fig. 1 will be described.
It should be noted that, in the present disclosure, the merchant terminal may determine the identifier of the target chef and then send the identifier to the server, so that the server obtains the identifier of the target chef, or the server may determine the identifier of the target chef. The merchant terminal determines the identity of the target chef, which is similar to the way that the server determines the identity of the target chef, and the following description only takes the server determining the identity of the target chef as an example.
In one embodiment, in the case where the chef authorizes the permission, the merchant terminal stores in advance relevant information of the chef, which may include chef identification. The server can acquire relevant information of the chefs from the merchant terminal, and then determine the identification of the target chefs for cooking dishes in the catering order according to the relevant information.
The merchant terminal can acquire and store relevant information of a chef in the following two ways. In the first way, as shown in fig. 2, the store setting interface may include an entry for entering cook information (i.e., entering information related to a cook) in addition to a conventional entry (e.g., a store name, a business category, a restaurant telephone, a restaurant address, etc.). After the merchant selects the option corresponding to the entry for inputting chef information, the merchant terminal may display an interface as shown in fig. 3. The relevant information of the chef can include a chef identification, and the chef identification can be a name, a promotional photo, a promotional small video and the like. Only chef identification as name, promotional photos and promotional videos are illustrated in fig. 3.
In a second manner, a chef may register a chef application at a chef terminal to record relevant information of the chef in the chef application, and under the condition that the chef authorizes permission, the merchant terminal may associate a chef application identifier of each chef, where the chef application identifier may be an account number of the chef registered with the chef application, and then the merchant terminal obtains the relevant information of the chef from the chef application and stores the relevant information.
Further, the cook related information may include dishes (not shown in fig. 3) which the cook is skilled in cooking, in addition to the cook identification as shown in fig. 3. In this way, after the server obtains the relevant information of the chefs from the merchant terminal, the server can determine the identification of the target chef for cooking the dishes in the catering order according to the dishes in the catering order, the dishes which each chef is skilled in cooking and the chef identification.
For example, assume that the merchant terminal records that the dishes that chef a is good at cooking are "diced chicken in the womb" and "chicken eggs fried with tomato", the dishes that chef B is good at cooking are "boiled fish" and "sliced pork in water", and the dishes that chef C is good at cooking are "sauerkraut fish" and "cucumber salad". If the dishes in the catering order are 'water-cooked sliced meat' and 'tomato-fried eggs', after the server acquires the relevant information of the chefs recorded by the server from the merchant terminal, the chef a can be determined as a target chef corresponding to the dish 'tomato-fried eggs', and the chef B can be determined as a target chef corresponding to the dish 'water-cooked sliced meat', or the chef a or the chef B can be determined as a target chef, and then the identification of the chef a and/or the chef B is further obtained from the relevant information of the chef as the identification of the target chef.
Therefore, when the server receives the catering order, the server can automatically determine the identification of the target chef for cooking the dishes in the catering order, and the intellectualization of catering management is improved.
As shown in fig. 4, in another embodiment, step S11 may further include step S111 and step S112.
In step S111, in case a meal order is received, a target video stream for cooking the dishes in the meal order is obtained.
In one possible embodiment, the merchant terminal sends the recorded promotion videos of the chefs to the server, and the server determines videos of dishes in cooking catering orders in the promotion videos as target video streams.
Considering that the problem of falsification of the propaganda small video recorded by the chef is solved, and the quality of service of the chef cannot be accurately reflected, in another possible embodiment, the cooking area of the merchant is provided with the first image acquisition device, which may be a camera. The merchant terminal can control the first image acquisition device to acquire a first video stream corresponding to a cooking area of the merchant and send the first video stream to the server. Correspondingly, the server receives a first video stream corresponding to the cooking area of the merchant and sent by the merchant terminal, and then obtains a target video stream for cooking dishes in the catering order according to the first video stream. In one possible approach of this embodiment, the server, after receiving the first video stream, identifies a video stream of the dish in the cooking order using image recognition technology, and determines the video stream as the target video stream. For example, if the dishes in the meal order are "sliced meat in water" and "tomato-fried eggs", the video stream for cooking "sliced meat in water" and "tomato-fried eggs" is identified by the image recognition technology, and the video stream is determined as the target video stream.
However, in practical applications, there may be a plurality of meal orders that all include the same dish, for example, meal order a, meal order B, and meal order C all include the dish "sliced meat", and the dish "sliced meat" in the video stream identified in the above manner is not necessarily the dish in the user's meal order a.
Therefore, in another possible manner of this embodiment, the cook may turn on the microphone of the camera when cooking the dish and input the food order corresponding to the dish by voice. Therefore, the merchant terminal can determine the target video stream of dishes in the cooking catering order according to the catering order input by the chef through voice. The explanation of the value is that, the cook can open the microphone on the camera in the course of cooking the dish, explains the culinary art process, is convenient for the user to know the culinary art process.
In yet another possible way of this embodiment, the merchant vegetable washing component area is provided with a second image acquisition device, and the vegetable classification code area is provided with a third image acquisition device. Firstly, the server sorts the unfinished orders of the merchants according to the order receiving sequence under the condition that the catering orders are received, and an order sequence of the merchants is obtained. And then, acquiring a second video stream corresponding to the vegetable washing component area of the merchant from the merchant terminal, and determining a target food material corresponding to the dishes in the catering order according to the order sequence of the merchant and the second video stream.
For example, suppose that the order sequence of the merchant determined by the server is a meal order a, a meal order B and a meal order C, wherein the dishes in the meal order a are 'sliced meat with water' and 'eggs fried with tomato', the dishes in the meal order B are 'sliced meat with water' and 'salad cucumber', respectively, and the dishes in the meal order B are 'sliced meat with water' and 'salad potato shreds', respectively, wherein the food material and the amount of each dish are preset. And performing image recognition on the second video stream by using an image recognition technology, so that each divided food material can be recognized. For example, three divided "sliced meat in water", one "tomato fried egg", one "salad cucumber" and one "shredded potatoes" are identified from the second video stream, i.e., the target food materials corresponding to the dishes in order a, order B and order C are identified.
And then, acquiring a third video stream corresponding to the dish classification coding area of the merchant from the merchant terminal, and determining the identifier of the target food material according to the third video stream.
Taking the catering order a as an example for explanation, after the target food materials corresponding to the dish of the catering order a, namely the meat slices cooked in water and the tomato-fried eggs, are identified according to the above method, the target food materials corresponding to the dish of the catering order a, namely the meat slices cooked in water and the tomato-fried eggs, can be classified and coded, wherein the identification of the target food material obtained through coding can be bound with the catering order a. By carrying out image recognition on the third video stream, the identification of the target food materials corresponding to the dish 'meat slices cooked in water' and 'tomato fried eggs' in the catering order A can be obtained.
And finally, determining a target video stream of dishes in the cooking catering order according to the first video stream and the identification of the target food material.
Exemplarily, in the first video stream, a video frame in which the identification of the target food material is recognized for the first time is determined as a first video frame, and a video frame in which the cooking end mark is recognized for the first time is determined as a second video frame in a video frame subsequent to the first video frame. And determining the video stream between the first video frame and the second video frame in the first video stream as a target video stream of dishes in the cooking catering order. The cooking end mark may be a mark for a cook to put dishes into a dish, or may be an identifier for identifying a target food material corresponding to a dish in another catering order.
In step S112, a target cook that is cooking the dish is identified from the target video stream, and an identification of the target cook is determined.
After the target video stream is determined in the above manner, the target chef cooking the dishes is identified from the target video stream by using the face recognition technology, and the identification of the target chef is determined.
For example, after identifying a target cook that is cooking a dish, a photograph of the target cook may be determined as an identification of the target cook. Further illustratively, the server may determine the identity of the target chef based on information about the chef obtained from the merchant terminal. For example, the name of the target cook is determined from the relevant information of the cook as the identification of the target cook according to the recognized picture of the target cook.
So, can wash the video that the weight region was provided with second image acquisition device, the dish classification code region was provided with third image acquisition device and the culinary art region is provided with first image acquisition device collection through the trade company, the automatic target cook who determines the dish in the culinary art catering order and target cook's sign, improved the flexibility and the accuracy of confirming target cook, further improved the intellectuality of food and beverage management.
The above description of the values is given by taking an example in which the server directly acquires the target video stream. In practical application, the merchant terminal can also obtain a target video stream of dishes in the cooking catering order and then send the target video stream to the server, so that the server can obtain the target video stream. The merchant terminal obtains the target video stream, and the merchant terminal directly obtains the target video stream similarly, which is not described herein again.
In an embodiment, the feedback information may include an evaluation parameter, and accordingly, the method may further include:
sending the identification of the target chef to a merchant terminal, and receiving an evaluation entry sent by the merchant terminal and used for evaluating the target chef, wherein the evaluation entry is generated by the merchant terminal based on the identification of the target chef;
sending the identification of the target chef to the user terminal corresponding to the catering order, comprising:
and sending an evaluation entry to a user terminal corresponding to the catering order so that the user of the user terminal evaluates the service quality of the target chef through the evaluation entry.
For example, after the merchant terminal determines the target cook, a webpage link corresponding to an evaluation page for evaluating the target cook is generated according to the target cook identification, and the webpage link is determined as an evaluation entry for evaluating the target cook.
Further illustratively, the evaluation portal may also identify a chef application for the target chef in the case where the merchant terminal has a chef application identification associated therewith. In an example, the merchant terminal determines a chef application identifier of a target chef associated with the merchant terminal according to the target chef identifier, and further determines the chef application identifier of the target chef as an evaluation entry. The chef application identifier may be an account number of the chef application registered for the chef, and thus, the evaluation entry is the chef application account number of the target chef.
And the merchant terminal sends the evaluation entry to the server after determining the evaluation entry, so that the server can send the evaluation entry to the user terminal when receiving an evaluation request sent by the user terminal corresponding to the catering order, and the user terminal evaluates the target chef according to the webpage link corresponding to the evaluation page or the account number applied by the chef of the target chef.
In another embodiment, the feedback information includes the reward information. When receiving a reward request sent by the user terminal, the server sends a reward entrance for rewarding the target cook to the user terminal, so that the user rewards the target cook through the reward entrance, namely, the server sends reward information to the server. Accordingly, after receiving the reward information, the server transfers the resource data (e.g., reward amount, credit, etc.) corresponding to the reward information from the user account to the target chef account or the account of the merchant to which the target chef belongs. The account number may be a payer account number, a WeChat account number, a bank card number, or the like.
For example, the user may input a reward request at a delivery display interface of his user terminal. Fig. 5 is a schematic diagram illustrating a delivery page of a user terminal according to an example embodiment. As shown in fig. 5, the delivery page includes an option of the reward kitchen, and when the user clicks the option of the reward kitchen, the option representing the reward kitchen is selected, and the user terminal may generate a reward request. Accordingly, the server transmits the reward entrance to the user terminal when receiving the reward request. Illustratively, as shown in fig. 6, the order completed page includes an option of a prospective cook as a prospective entrance, and when the option of the prospective cook is selected by the user, the user terminal displays a homepage of the cook as shown in fig. 7, wherein the homepage of the cook includes a prospective interface. In fig. 7, four types of appreciation grades are shown, respectively a first grade, a second grade, a third grade and a fourth grade, wherein different appreciation grades are represented by different appreciation gifts. For example, the reward gift corresponding to the first level is a beverage, the reward gift corresponding to the second level is a chicken leg, the reward gift corresponding to the third level is a hamburger, the reward gift corresponding to the fourth level is a red packet, the user can send the red packets with different money amounts to the chef to represent the satisfaction degree of the chef, and the server can transfer the reward money amount of the user from the user account to the account of the target chef for accepting reward.
In addition, in fig. 7, the chef homepage further includes the number of completed dining orders of the target chef, the on-time rate of efficiency in completing the dining orders, the satisfaction degree, and the average meal delivery duration, so that the user can know the information related to the business capability of the target chef when enjoying the target chef, and the reliability of evaluation of the target chef by the user is improved.
In view of the fact that the user can feed back the service quality of the target cook according to whether the dishes are good or not and also can feed back the service quality of the target cook according to the condition of the target cook in the process of cooking the dishes, in the present disclosure, the server sends the target video stream to the user terminal in response to receiving the cooking process watching request sent by the user terminal after determining the target video stream, so that the user feeds back the service quality of the target cook according to the target video stream.
Illustratively, as shown in fig. 6, the order completed page also includes an option to do a small menu video, which the user can send a view cooking process request to the server by clicking on. And the server sends the target video stream to the user terminal so that the user feeds back the service quality of the target chef according to the target video stream.
The server may further store the target video stream in association with the food order, so that the target video stream of the dish in the cooking order is conveniently searched subsequently.
In addition, the user can watch videos of all links in the whole production process of the catering order, for example, videos of links of vegetable washing component, whether food materials are cleaned or not, whether component is accurate or not and videos of links of vegetable classification coding are watched, whether food materials are taken by mistake or not during subsequent cooking by the chefs can be determined.
Therefore, in an embodiment, the merchant terminal may further send the second video stream, the third video stream, and the target video stream to the server, and the server sends the second video stream, the third video stream, and the target video stream to the user terminal after receiving the dish watching production process request sent by the user terminal.
Therefore, videos of all links of the catering order can be provided for the user, and the user can conveniently know the flow of the dishes in the catering order.
In addition, the merchant packaging area is provided with a fourth image acquisition device, and the method can further comprise the following steps:
if the catering order is a take-away order, determining a terminal identifier of a target delivery capacity for delivering the take-away order when the take-away order is received;
and acquiring a fourth video stream corresponding to the packaging area of the merchant, and sending a food taking prompt message to the terminal of the target delivery capacity when the fourth video stream identifies that the packaging of the takeout order is completed.
Therefore, after recognizing that the takeout orders are packaged, the server can automatically send meal taking prompt information to the terminal of the target delivery capacity, and the intellectualization of catering management is further improved.
The values are explained in that the cameras are respectively arranged in a cooking area, a vegetable washing amount area, a vegetable classification coding area and a packing area, and the cameras can be arranged in a goods inlet area, a vegetable cutting area, a receipt receiving area, a front desk cash register area, a front desk area and a signboard area in a merchant. The merchant can appoint in advance which link that dish produced is affiliated to every camera place area.
Illustratively, as shown in fig. 2, the merchant terminal store setting interface further includes an entry for entering a camera. When the merchant selects the option corresponding to the entry of the entry camera, the merchant terminal may display a camera partition interface as shown in fig. 8. The interface shown in fig. 8 includes a cargo area, a washing area, a cutting area, a frying area, a receiving and dispatching area, a dish packing area, a front cashier area, a front hall area and a signboard area.
By adopting the technical scheme, a more comprehensive dish production process can be provided for a user, the user can conveniently and accurately evaluate a chef by referring to the dish production process, and the reliability of evaluation of the user on the chef is further improved.
Based on the same inventive concept, the present disclosure also provides a data processing apparatus. Fig. 9 is a block diagram illustrating a data processing apparatus according to an exemplary embodiment, applied to a server. The data processing apparatus 900 may include:
a first determining module 901, configured to determine, in a case that a meal order is received, an identifier of a target chef cooking a dish in the meal order;
a first sending module 902, configured to send the identifier of the target chef to a user terminal corresponding to the dining order, so that a user of the user terminal feeds back the service quality of the target chef corresponding to the identifier of the target chef; and
a first receiving module 903, configured to receive feedback information of the user terminal for the target cook, and update a service quality indicator of the target cook according to the feedback information.
Optionally, the first determining module 901 includes:
the first obtaining sub-module is used for obtaining a target video stream of dishes in a cooking order collected by the first image collecting device under the condition that the cooking order is received;
a first determination sub-module to identify a target chef cooking a dish from the target video stream and determine an identification of the target chef.
Optionally, the first obtaining sub-module includes:
the first receiving submodule is used for receiving a first video stream corresponding to a cooking area of a merchant and sent by a merchant terminal under the condition of receiving a catering order;
and the second obtaining sub-module is used for obtaining a target video stream for cooking dishes in the catering order according to the first video stream.
Optionally, the apparatus further comprises:
the ordering module is used for ordering unfinished orders of the merchants according to the order receiving sequence under the condition that the catering orders are received, so as to obtain an order sequence of the merchants;
the first obtaining module is used for obtaining a second video stream corresponding to a vegetable washing component area of a merchant and determining a target food material corresponding to dishes in the catering order according to the order sequence of the merchant and the second video stream;
the second obtaining module is used for obtaining a third video stream corresponding to the dish classification coding area of the merchant and determining the identifier of the target food material according to the third video stream;
the second obtaining sub-module is configured to: and acquiring a target video stream for cooking dishes in the catering order according to the first video stream and the identification of the target food material.
Optionally, the second obtaining sub-module is further configured to:
determining a video frame of which the identifier of the target food material is recognized for the first time as a first video frame in the first video stream;
determining a video frame of which the cooking end mark is recognized for the first time as a second video frame in video frames subsequent to the first video frame;
determining a video stream between the first video frame and the second video frame in the first video stream as a target video stream for cooking dishes in the meal order.
Optionally, the apparatus further comprises:
and the second sending module is used for responding to the received cooking process watching request sent by the user terminal, sending the target video stream to the user terminal, and feeding back the service quality of the target chef by the user according to the target video stream.
Optionally, the apparatus further comprises:
and the third sending module is used for responding to a received dish watching production process request sent by the user terminal and sending the second video stream, the third video stream and the target video stream to the user terminal.
Optionally, the apparatus further comprises:
the third acquisition module is used for acquiring related information of each chef recorded by the merchant terminal, wherein the related information comprises dishes which are good for cooking by the chef and chef identification;
the first determining module 901 comprises:
and the second determining submodule is used for determining the identification of a target cook for cooking the dishes in the catering order according to the dishes in the catering order, the dishes which are good for each cook to cook and the cook identification under the condition that the catering order is received.
Optionally, the feedback information comprises an evaluation parameter; the device further comprises:
a fourth sending module, configured to send the identifier of the target chef to the merchant terminal, and receive an evaluation entry sent by the merchant terminal and used for evaluating the target chef, where the evaluation entry is generated by the merchant terminal based on the identifier of the target chef;
the first sending module 902 is configured to: and sending the evaluation entry to a user terminal corresponding to the catering order so that the user of the user terminal evaluates the service quality of the target chef through the evaluation entry.
Optionally, the apparatus further comprises:
a second determining module, configured to determine, when the take-away order is received, a terminal identifier of a target delivery capacity for delivering the take-away order if the catering order is the take-away order;
and the fourth acquisition module is used for acquiring a fourth video stream corresponding to a packaging area of a merchant and sending a food taking prompt message to the terminal of the target delivery capacity when the fourth video stream identifies that the packaging of the takeout order is completed.
By adopting the device, after the server determines the identification of the target chef for cooking the dishes in the catering order, the server sends the identification of the target chef to the user terminal corresponding to the catering order, receives the feedback information of the user terminal for the target chef, and updates the service quality index of the target chef according to the feedback information. So, satisfied the user and carried out the demand that feeds back to cook's quality of service, promoted user and cook's viscidity and cook's performance desire, the better digital operation management of the trade company of being convenient for has also improved user and cook's satisfaction to the selling platform simultaneously.
With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.
FIG. 10 is a block diagram of an electronic device shown in accordance with an example embodiment. For example, the electronic device 1900 may be provided as a server. Referring to fig. 10, an electronic device 1900 includes a processor 1922, which may be one or more in number, and a memory 1932 for storing computer programs executable by the processor 1922. The computer program stored in memory 1932 may include one or more modules that each correspond to a set of instructions. Further, the processor 1922 may be configured to execute the computer program to perform the data processing method described above.
Additionally, electronic device 1900 may also include a power component 1926 and a communication component 1950, the power component 1926 may be configured to perform power management of the electronic device 1900, and the communication component 1950 may be configured to enable communication, e.g., wired or wireless communication, of the electronic device 1900. In addition, the electronic device 1900 may also include input/output (I/O) interfaces 1958. Electronic device 1900 may operate based on an operating system stored in memory 1932Systems, e.g. Windows ServerTM，Mac OS XTM，UnixTM，LinuxTMAnd so on.
In another exemplary embodiment, there is also provided a computer readable storage medium comprising program instructions which, when executed by a processor, implement the steps of the data processing method described above. For example, the computer readable storage medium may be the memory 1932 described above that includes program instructions that are executable by the processor 1922 of the electronic device 1900 to perform the data processing method described above.
In another exemplary embodiment, a computer program product is also provided, which comprises a computer program executable by a programmable apparatus, the computer program having code portions for performing the above-mentioned data processing method when executed by the programmable apparatus.
The preferred embodiments of the present disclosure are described in detail with reference to the accompanying drawings, however, the present disclosure is not limited to the specific details of the above embodiments, and various simple modifications may be made to the technical solution of the present disclosure within the technical idea of the present disclosure, and these simple modifications all belong to the protection scope of the present disclosure.
It should be noted that the various features described in the above embodiments may be combined in any suitable manner without departing from the scope of the invention. In order to avoid unnecessary repetition, various possible combinations will not be separately described in this disclosure.
In addition, any combination of various embodiments of the present disclosure may be made, and the same should be considered as the disclosure of the present disclosure, as long as it does not depart from the spirit of the present disclosure.
Claims (13)
1. A data processing method is applied to a server, and the method comprises the following steps:
determining an identification of a target chef cooking a dish in a meal order if the meal order is received;
sending the identification of the target chef to a user terminal corresponding to the catering order, so that the user of the user terminal feeds back the service quality of the target chef corresponding to the identification of the target chef; and
and receiving feedback information of the user terminal aiming at the target cook, and updating the service quality index of the target cook according to the feedback information.
2. The method of claim 1, wherein determining, if a meal order is received, an identification of a target chef cooking a dish in the meal order comprises:
under the condition that a catering order is received, acquiring a target video stream for cooking dishes in the catering order;
a target cook that is cooking a dish is identified from the target video stream and an identification of the target cook is determined.
3. The method of claim 2, wherein obtaining a target video stream for cooking dishes in the meal order if the meal order is received comprises:
under the condition of receiving a catering order, receiving a first video stream corresponding to a cooking area of a merchant, which is sent by a merchant terminal;
and acquiring a target video stream for cooking dishes in the catering order according to the first video stream.
4. The method of claim 3, further comprising:
under the condition of receiving the catering orders, sequencing uncompleted orders of merchants according to the order of order receiving to obtain a merchant order sequence;
acquiring a second video stream corresponding to a merchant vegetable washing component area, and determining a target food material corresponding to dishes in the catering order according to the merchant order sequence and the second video stream;
acquiring a third video stream corresponding to a merchant dish classification coding region, and determining the identifier of the target food material according to the third video stream;
the obtaining of the target video stream of the target dish in the cooking order according to the first video stream includes:
and acquiring a target video stream for cooking dishes in the catering order according to the first video stream and the identification of the target food material.
5. The method of claim 4, wherein obtaining the target video stream of cooking the dish in the meal order according to the first video stream and the identification of the target food material comprises:
determining a video frame of which the identifier of the target food material is recognized for the first time as a first video frame in the first video stream;
determining a video frame of which the cooking end mark is recognized for the first time as a second video frame in video frames subsequent to the first video frame;
determining a video stream between the first video frame and the second video frame in the first video stream as a target video stream for cooking dishes in the meal order.
6. The method of claim 2, further comprising:
and responding to a cooking process watching request sent by the user terminal, sending the target video stream to the user terminal so as to enable the user to feed back the service quality of the target chef according to the target video stream.
7. The method of claim 4, further comprising:
and in response to receiving a dish watching production process request sent by the user terminal, sending the second video stream, the third video stream and the target video stream to the user terminal.
8. The method of claim 1, further comprising:
acquiring relevant information of each chef recorded by the merchant terminal, wherein the relevant information comprises dishes which are good for cooking by the chef and chef identification;
determining, in the event that a meal order is received, an identification of a target chef cooking a dish in the meal order, comprising:
and under the condition that a catering order is received, determining the identification of a target cook for cooking the dishes in the catering order according to the dishes in the catering order, the dishes which each cook is skilled in cooking and the identifications of the cooks.
9. The method of claim 1, wherein the feedback information comprises an evaluation parameter; the method further comprises the following steps:
sending the identification of the target chef to the merchant terminal, and receiving an evaluation entry sent by the merchant terminal and used for evaluating the target chef, wherein the evaluation entry is generated by the merchant terminal based on the identification of the target chef;
the sending the identification of the target chef to the user terminal corresponding to the catering order comprises:
and sending the evaluation entry to a user terminal corresponding to the catering order so that the user of the user terminal evaluates the service quality of the target chef through the evaluation entry.
10. The method according to any one of claims 1-9, further comprising:
if the catering order is a take-away order, determining a terminal identifier of a target delivery capacity for delivering the take-away order when the take-away order is received;
and acquiring a fourth video stream corresponding to a packaging area of a merchant, and sending a food taking prompt message to a terminal of the target delivery capacity when the fourth video stream identifies that the packaging of the takeout order is completed.
11. A data processing apparatus, applied to a server, the apparatus comprising:
the system comprises a first determination module, a second determination module and a third determination module, wherein the first determination module is used for determining a target chef identifier for cooking dishes in a catering order under the condition that the catering order is received;
the first sending module is used for sending the identification of the target chef to a user terminal corresponding to the catering order so that a user of the user terminal feeds back the service quality of the target chef corresponding to the identification of the target chef; and
and the first receiving module is used for receiving feedback information of the user terminal aiming at the target cook and updating the service quality index of the target cook according to the feedback information.
12. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 10.
13. An electronic device, comprising:
a memory having a computer program stored thereon;
a processor for executing the computer program in the memory to implement the steps of the method of any one of claims 1-10.
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| CN116611614A (en) * | 2023-05-17 | 2023-08-18 | 南京邮电大学 | Commercial tenant meal-outlet management method and system based on big data platform |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116611614A (en) * | 2023-05-17 | 2023-08-18 | 南京邮电大学 | Commercial tenant meal-outlet management method and system based on big data platform |
| CN116611614B (en) * | 2023-05-17 | 2023-10-13 | 南京邮电大学 | Commercial tenant meal-outlet management method and system based on big data platform |
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