CN110347460B - Prompting method and device - Google Patents

Prompting method and device Download PDF

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Publication number
CN110347460B
CN110347460B CN201910503233.6A CN201910503233A CN110347460B CN 110347460 B CN110347460 B CN 110347460B CN 201910503233 A CN201910503233 A CN 201910503233A CN 110347460 B CN110347460 B CN 110347460B
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seller
current time
time
buyer
message
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CN110347460A (en
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余喻
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Wireless Life Hangzhou Information Technology Co ltd
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Wireless Life Hangzhou Information Technology Co ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00—Reducing energy consumption in communication networks
    • Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks

Abstract

The disclosure relates to a prompting method and a prompting device. The method comprises the following steps: when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located; when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner. According to the method and the system, the prompt message is displayed in the message display window of the target chat interface of the buyer terminal, the service time of the seller is informed to the buyer, the buyer is prompted to place an order in an online self-service manner, the identity reality sense of the individual overseas seller can be enhanced, the trust of the buyer is improved, and the buyer is prevented from losing.

Description

Prompting method and device
Technical Field
The disclosure relates to the technical field of intelligent equipment, in particular to a prompting method and a prompting device.
Background
Many users prefer to shop for goods in other countries through online shopping platforms. The user can consult the seller about the problems related to the commodities through a chat consultation tool provided by the online shopping platform.
In the related art, the consulting modes supported by the common online shopping platform mainly include: 1) Platform direct camp: the problem consulted by the buyer is solved by the platform customer service or the agent of the commodity brand in China; 2) Self-operation of a seller: the buyer consults the question to be solved by the seller.
Disclosure of Invention
In order to overcome the problems in the related art, the embodiments of the present disclosure provide a prompting method and device. The technical scheme is as follows:
according to a first aspect of the embodiments of the present disclosure, there is provided a prompting method, including:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the seller location information, the current time and the seller service time; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
The technical scheme provided by the embodiment of the disclosure can have the following beneficial effects: according to the technical scheme, the prompt message comprising the location information of the seller, the current time and the service time of the seller is displayed in the message display window of the target chat interface of the terminal of the buyer, the service time of the seller is informed to the buyer, the buyer is prompted to carry out online self-service ordering, the identity reality of the individual overseas seller can be enhanced, the trust of the buyer is improved, and the loss of the buyer is avoided.
In one embodiment, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
In one embodiment, the method further comprises:
when the current time is within a preset rest time interval, determining the chat background of the target chat interface according to the information of the place of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller at the current time;
and displaying the chat background in the target chat interface.
In one embodiment, the method further comprises:
and when the current time is within a preset rest time interval, displaying the location information of the seller and the current time at the top of the target chat interface.
According to a second aspect of the embodiments of the present disclosure, there is provided a presentation apparatus, including:
the system comprises a first acquisition module, a second acquisition module and a third acquisition module, wherein the first acquisition module is used for acquiring the current time of the location of a seller when the operation of a consultation request for the seller is detected;
the prompting module is used for displaying a target chat interface on a buyer terminal and displaying a prompting message in a message display window of the target chat interface when the current time is within a preset rest time interval; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
In one embodiment, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
In one embodiment, the apparatus further comprises:
the determining module is used for determining the chat background of the target chat interface according to the information of the location of the seller and the current time when the current time is within a preset rest time interval; the chat background is used for simulating an outdoor environment of the seller at the current time;
and the first display module is used for displaying the chat background in the target chat interface.
In one embodiment, the apparatus further comprises:
and the second display module is used for displaying the location information of the seller and the current time at the top of the target chat interface when the current time is within a preset rest time interval.
According to a third aspect of the embodiments of the present disclosure, there is provided a presentation apparatus including:
a processor;
a memory for storing processor-executable instructions;
wherein the processor is configured to:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
According to a fourth aspect of embodiments of the present disclosure, there is provided a computer-readable storage medium having stored thereon
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure.
FIG. 1 is a flow diagram illustrating a hinting method in accordance with an exemplary embodiment.
FIG. 2 is a flow diagram illustrating a hinting method according to an example embodiment.
FIG. 3 is a block diagram illustrating a prompting device in accordance with an exemplary embodiment.
FIG. 4 is a block diagram illustrating a prompting device according to an exemplary embodiment.
FIG. 5 is a block diagram illustrating a prompting device in accordance with an exemplary embodiment.
FIG. 6 is a block diagram illustrating a prompting device according to an example embodiment.
FIG. 7 is a block diagram illustrating a prompting device according to an example embodiment.
FIG. 8 is a block diagram illustrating a prompting device in accordance with an exemplary embodiment.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.
In the related art, the consulting modes supported by the common online shopping platform mainly include: 1) The platform is directly camped: the questions consulted by the buyer are solved by platform customer service or an agent of a commodity brand in China, no time difference problem exists, but the manpower cost is increased by a platform direct operation mode, the platform customer service generally only can answer the problems related to logistics and purchase rules, the questions related to commodity attributes still need to be answered by the seller in person, and the message reply time is limited by the online time of the seller; 2) Self-operation of a seller: the seller answers the inquiry problem of the buyer, but when the seller and the buyer are in different time zones, time difference exists, the seller and the buyer are possibly not on line simultaneously, the seller cannot reply to the inquiry message sent by the buyer in real time, the buyer does not know whether the seller is on line or not, accurate service time cannot be obtained in real time, the seller can only wait for the reply, the buyer can give up waiting for the reply at a high probability, and other shops continue to be browsed, so that the buyer runs off.
In order to solve the above problem, an embodiment of the present disclosure provides a prompting method, where the method includes: when the consultation request operation for the seller is detected, acquiring the current time of the location of the seller; when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises seller location information, current time and seller service time; the prompt message is used for prompting the buyer to place an order in an online self-service manner. According to the prompting method provided by the embodiment of the disclosure, the prompting message comprising the location information of the seller, the current time and the service time of the seller is displayed in the message display window of the target chat interface of the buyer terminal, the service time of the seller is informed to the buyer, and the buyer is prompted to place an order in an online self-service manner, so that the identity reality sense of the personal overseas seller can be enhanced, the trust of the buyer is improved, and the buyer is prevented from losing.
Based on the above analysis, the following specific examples are proposed.
FIG. 1 is a flow diagram illustrating a hinting method, an execution subject of which may be a buyer's terminal, according to an example embodiment; as shown in fig. 1, the method comprises the following steps 101-102:
in step 101, when a consultation request operation for a seller is detected, the current time of the location of the seller is obtained.
Illustratively, the local time is automatically obtained based on the geographic location of the seller's location. For example, when the buyer clicks a button on the buyer's terminal for triggering the target chat interface, it may be determined that a consultation request operation for the seller is detected, and the buyer's terminal acquires the time zone and the current time of the location of the seller.
In step 102, when the current time is within a preset rest time interval, displaying a target chat interface on the buyer's terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
For example, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
For example, it is determined whether the current time is within a preset rest time interval: when the current time is within a preset rest time interval, displaying a target chat interface on a terminal of a buyer, displaying a prompt message in a message display window of the target chat interface, and prompting the buyer to place an order in an online self-service manner; and when the current time is not within the preset rest time interval, displaying a default chat interface on the buyer terminal, wherein the prompt message is not displayed on the default chat interface.
For example, when the current time is within a preset rest time interval, the information of the location of the seller and the current time are displayed at the top of the target chat interface.
For example, the rest time interval may be preset or default by the seller. The current time and the rest time interval can be both timed based on the time zone to which the seller is located.
Optionally, the seller logs in the APP of the seller terminal, and the APP of the seller terminal guides the seller to enter a setting interface to set a rest time interval, where the default value of the rest time interval is, for example: the seller is in the location of the night rest period, such as 8 o 'clock late to 8 o' clock early in local time. The seller can manually set rest time intervals according to the work and rest of the seller and the actual conditions; the rest time interval is the time when the seller cannot reply to the message. The APP can also prompt a seller to select whether to enable the set rest time interval to be invalid or not when logging in the APP according to the needs of the seller. The self-set rest time interval of the seller can be displayed on the APP home page of the seller terminal, and the seller is allowed to modify.
Optionally, when the buyer clicks a button for triggering a target chat interface, for example, a button of "contact store" on the APP of the buyer's terminal, it may be determined that a query request operation for the seller is detected; the APP of the buyer's terminal sends a request to the seller's terminal, and judges whether the seller user is operating the seller's terminal according to the return value of the seller's terminal, that is, whether the seller is online: if the return value is true, the seller is online, and a default chat interface is displayed on the buyer terminal and the prompt message is not displayed on the default chat interface; and if the return value is false, the seller is not on line, and the terminal of the buyer acquires the current time of the location of the seller. Judging whether the current time is within a preset rest time interval: when the current time is within a preset rest time interval, determining the chat background of the target chat interface according to the information of the place of the seller and the current time; the target chat background is used for simulating an outdoor environment of the seller at the current time; displaying a target chat interface on a buyer terminal, displaying the chat background in the target chat interface, displaying the information of the location of the seller and the current time at the top of the target chat interface, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner. The prompting message is, for example: "you are good, i are currently in california in the united states, and when the local time is 12 o' clock late at night, you can be served after 8 hours of countdown, and welcome self-service ordering. If there is a question to ask for a message, I will return as soon as possible, thanks! ". The buyer can place an order by self or send a message to the seller through the message display window. Illustratively, the target chat background includes at least a background map, a moon, and a black mask; a background map such as a photograph of a landmark building, person, or landscape of the vendor's location; the transparency of the black mask corresponds to the outdoor environment brightness of the seller at the current time, and if the outdoor environment brightness is low, the transparency of the mask is low.
Optionally, when the seller logs in the APP of the seller terminal, the APP acquires a message sent to the seller by the buyer within a preset rest time interval; and displaying the message on the top of the terminal of the seller user, and prompting the seller user to reply the message.
For example, when a seller logs in an APP of a seller terminal, the APP of the seller terminal acquires a message sent by a buyer to the seller within a preset rest time interval; whether the buyer sending the message is on line or not is detected, namely whether the APP of the buyer terminal is running in the foreground of the buyer terminal or not: and if so, displaying the message on the top of the terminal of the seller, and prompting the seller to reply the message. When the seller replies message information at the seller terminal, the APP at the buyer terminal judges whether the buyer is still online: if the buyer is online, loading a popup window above a message icon in the APP of the buyer terminal, displaying a prompt message such as 'receiving a message from the place where the buyer shop is located' in the popup window, wherein the display time of the popup window can be set to 2s, for example, so as to guide the buyer to enter a chat window to continue to consult; if the buyer is not on-line, the pop-up window is not needed, so as to avoid disturbing the buyer. After the seller is online, the buyer information which is consulted for rest time and still exists at the buyer end is preferentially displayed to the seller, the seller is reminded of preferentially replying, and the seller is reminded of replying to the buyer in a strong reminding mode, so that the order is promoted.
Compared with the related technology, the method has the advantages that the shop location of the personal overseas seller is automatically captured and converted into time zone information, the time setting of the message which cannot be replied at night and confirmed by the seller is adopted, the user side encourages self-service ordering through the automatically generated situational chat background and the situational information, and the reason that the seller cannot reply due to the time difference is accurately communicated, so that the buyer can be clearly told, the accurate time of the location of the overseas seller and the time expectation that the buyer obtains service can be clearly told, the identity reality sense of the personal overseas seller can be enhanced, and the trust of the buyer can be improved; the time difference which is not beneficial to the service of the seller can be converted into the information for verifying the identity authentication of the seller, so that the trust cost of the buyer is reduced; when the seller replies the message and the buyer is still online, the consultation information of the buyer is automatically increased to the first priority replied by the seller, and the time window matched by online chatting of the buyer and the seller is grasped to avoid flyings; the customer service cost of overseas purchasing merchants can be reduced.
According to the technical scheme provided by the embodiment of the disclosure, the prompt message comprising the location information of the seller, the current time and the service time of the seller is displayed in the message display window of the target chat interface of the terminal of the buyer, the service time of the seller is informed to the buyer, and the buyer is prompted to place an order in an online self-service manner, so that the identity reality of the individual overseas seller can be enhanced, the trust of the buyer is improved, and the loss of the buyer is avoided.
FIG. 2 is a flow diagram illustrating a hinting method in accordance with an exemplary embodiment. The method is executed by the buyer's terminal, as shown in fig. 2, and on the basis of the embodiment shown in fig. 1, the prompting method related to the present disclosure may include the following steps 201-203:
in step 201, when a consultation request operation for a seller is detected, the current time of the seller is obtained.
In step 202, when the current time is within a preset rest time interval, determining a chat background of the target chat interface according to the information of the location of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller location at the current time;
in step 203, displaying a target chat interface on a buyer's terminal, displaying a prompt message in a message display window of the target chat interface, and displaying the chat background in the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
According to the technical scheme provided by the embodiment of the disclosure, the prompt message comprising the information of the location of the seller, the current time and the service time of the seller is displayed in the message display window of the target chat interface of the terminal of the buyer, the service time of the seller is informed to the buyer, the outdoor environment of the location of the seller at the current time is simulated through the chat background, so that the identity reality sense of the individual overseas seller is deepened, the buyer is prompted to make an order in an online self-service manner, the trust of the buyer can be improved, and the loss of the buyer is avoided.
The following are embodiments of the disclosed apparatus that may be used to perform embodiments of the disclosed methods.
FIG. 3 is a block diagram illustrating a cueing apparatus according to an exemplary embodiment which may be implemented in various ways, such as implementing all of the components of the apparatus in the purchaser's terminal or implementing the components of the apparatus in a coupled manner on the purchaser's terminal side; the device may implement the method related to the present disclosure through software, hardware, or a combination of the two, as shown in fig. 3, the prompting device includes: a first obtaining module 301 and a prompting module 302, wherein:
the first obtaining module 301 is configured to obtain a current time of a location of a seller when a consultation request operation for the seller is detected;
the prompting module 302 is configured to display a target chat interface on the buyer's terminal and a prompting message in a message display window of the target chat interface when the current time is within a preset rest time interval; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
The device provided by the embodiment of the disclosure can be used for executing the technical scheme of the embodiment shown in fig. 1, and the execution mode and the beneficial effect are similar, and are not described again here.
In one possible embodiment, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum moment in the message reply time interval.
In a possible implementation, as shown in fig. 4, the prompting device shown in fig. 3 may further include: a determining module 401 and a first display module 402, wherein:
the determining module 401 is configured to determine, when the current time is within a preset rest time interval, a chat background of the target chat interface according to the location information of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller at the current time;
the first display module 402 is configured to display the chat background in the target chat interface.
In a possible implementation, as shown in fig. 5, the prompting device shown in fig. 3 may further include: a second display module 501, configured to display the location information of the seller and the current time at the top of the target chat interface when the current time is within a preset rest time interval.
Fig. 6 is a block diagram illustrating a cueing apparatus 600 according to an exemplary embodiment, the cueing apparatus 600 being adapted to a terminal of a buyer, the cueing apparatus 600 comprising:
a processor 601;
a memory 602 for storing processor-executable instructions;
wherein the processor 601 is configured to:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the seller location information, the current time and the seller service time; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
In one embodiment, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
In one embodiment, the processor 601 may be further configured to:
when the current time is within a preset rest time interval, determining the chat background of the target chat interface according to the information of the place of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller location at the current time;
and displaying the chat background in the target chat interface.
In one embodiment, the processor 601 may be further configured to: and when the current time is within a preset rest time interval, displaying the information of the place of the seller and the current time at the top of the target chat interface.
With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.
FIG. 7 is a block diagram illustrating a prompting device according to an exemplary embodiment; the prompting device 700 is suitable for a buyer's terminal; the reminder device 700 may include one or more of the following components: processing component 702, memory 704, power component 706, multimedia component 708, audio component 710, input/output (I/O) interface 712, sensor component 714, and communications component 716.
The processing component 702 generally controls the overall operation of the prompting device 700, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. The processing components 702 may include one or more processors 720 to execute instructions to perform all or a portion of the steps of the methods described above. Further, processing component 702 may include one or more modules that facilitate interaction between processing component 702 and other components. For example, the processing component 702 may include a multimedia module to facilitate interaction between the multimedia component 708 and the processing component 702.
The memory 704 is configured to store various types of data to support operation at the prompting device 700. Examples of such data include instructions for any application or method operating on the prompting device 700, contact data, phonebook data, messages, pictures, videos, and so forth. The memory 704 may be implemented by any type or combination of volatile or non-volatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
The power supply component 706 provides power to the various components of the reminder device 700. The power components 706 may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for the notification device 700.
The multimedia component 708 includes a screen that provides an output interface between the prompting device 700 and the user. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 708 includes a front facing camera and/or a rear facing camera. When the pointing device 700 is in an operation mode, such as a shooting mode or a video mode, the front camera and/or the rear camera can receive external multimedia data. Each front camera and rear camera may be a fixed optical lens system or have a focal length and optical zoom capability.
The audio component 710 is configured to output and/or input audio signals. For example, the audio component 710 includes a Microphone (MIC) configured to receive external audio signals when the prompting device 700 is in an operating mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signal may further be stored in the memory 704 or transmitted via the communication component 716. In some embodiments, audio component 710 also includes a speaker for outputting audio signals.
The I/O interface 712 provides an interface between the processing component 702 and peripheral interface modules, which may be keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to: a home button, a volume button, a start button, and a lock button.
The sensor assembly 714 includes one or more sensors for providing status assessment of various aspects of the prompting device 700. For example, the sensor assembly 714 may detect an open/closed state of the prompting device 700, the relative positioning of the components, such as the display and keypad of the prompting device 700, the sensor assembly 714 may also detect a change in the position of the prompting device 700 or a component of the prompting device 700, the presence or absence of user contact with the prompting device 700, the orientation or acceleration/deceleration of the prompting device 700, and a change in the temperature of the prompting device 700. The sensor assembly 714 may include a proximity sensor configured to detect the presence of nearby objects in the absence of any physical contact. The sensor assembly 714 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 714 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.
The communication component 716 is configured to facilitate wired or wireless communication between the prompting apparatus 700 and other devices. The prompting device 700 can access a wireless network based on a communication standard, such as WiFi,2G/3G/4G/5G, or a combination thereof. In an exemplary embodiment, the communication component 716 receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 716 further includes a Near Field Communication (NFC) module to facilitate short-range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.
In an exemplary embodiment, the prompting device 700 may be implemented by one or more Application Specific Integrated Circuits (ASICs), digital Signal Processors (DSPs), digital Signal Processing Devices (DSPDs), programmable Logic Devices (PLDs), field Programmable Gate Arrays (FPGAs), controllers, micro-controllers, microprocessors, or other electronic components for performing the above-described methods.
In an exemplary embodiment, a non-transitory computer readable storage medium is also provided, such as the memory 704 including instructions executable by the processor 720 of the hinting device 700 to perform the above-described method. For example, the non-transitory computer readable storage medium may be a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.
FIG. 8 is a block diagram illustrating a hinting apparatus according to an example embodiment. For example, the prompting device 800 may be provided as a server. The prompting device 800 includes a processing component 802 that further includes one or more processors, and memory resources, represented by memory 803, for storing instructions, such as application programs, that are executable by the processing component 802. The application programs stored in the memory 803 may include one or more modules that each correspond to a set of instructions. Further, the processing component 802 is configured to execute instructions to perform the above-described methods.
The hints device 800 can also include a power component 806 configured to perform power management for the hints device 800, a wired or wireless network interface 805 configured to connect the device 800 to a network, and an input-output (I/O) interface 808. The hints device 800 can operate based on an operating system stored in memory 803, such as Windows Server, mac OS XTM, unixTM, linuxTM, freeBSDTM, or the like.
A non-transitory computer readable storage medium having instructions therein which, when executed by a processor of a hinting device 700 or hinting device 800, enable the hinting device 700 or hinting device 800 to perform a method comprising:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner.
In one embodiment, the service time of the seller includes: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
In one embodiment, the method further comprises:
when the current time is within a preset rest time interval, determining the chat background of the target chat interface according to the information of the place of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller at the current time;
and displaying the chat background in the target chat interface.
In one embodiment, the method further comprises:
and when the current time is within a preset rest time interval, displaying the information of the place of the seller and the current time at the top of the target chat interface.
Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This application is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims (8)

1. A method for prompting, the method comprising:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner;
the method further comprises the following steps:
when the current time is within a preset rest time interval, determining the chat background of the target chat interface according to the information of the place of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller at the current time;
and displaying the chat background in the target chat interface.
2. The method of claim 1, wherein the seller's service time comprises: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
3. The method of claim 1, further comprising:
and when the current time is within a preset rest time interval, displaying the information of the place of the seller and the current time at the top of the target chat interface.
4. A prompting device, the device comprising:
the system comprises a first acquisition module, a second acquisition module and a third acquisition module, wherein the first acquisition module is used for acquiring the current time of the place where a seller is located when a consultation request operation for the seller is detected;
the prompting module is used for displaying a target chat interface on a buyer terminal and displaying a prompting message in a message display window of the target chat interface when the current time is within a preset rest time interval; the prompting message comprises the seller location information, the current time and the seller service time; the prompt message is used for prompting the buyer to place an order in an online self-service manner;
the device further comprises:
the determining module is used for determining the chat background of the target chat interface according to the information of the location of the seller and the current time when the current time is within a preset rest time interval; the chat background is used for simulating an outdoor environment of the seller at the current time;
and the first display module is used for displaying the chat background in the target chat interface.
5. The apparatus of claim 4, wherein the seller's service time comprises: a preset message reply time interval, or a time difference between the current time and the minimum time in the message reply time interval.
6. The apparatus of claim 4, further comprising:
and the second display module is used for displaying the location information of the seller and the current time at the top of the target chat interface when the current time is within a preset rest time interval.
7. A reminder device, comprising:
a processor;
a memory for storing processor-executable instructions;
wherein the processor is configured to:
when a consultation request operation for a seller is detected, acquiring the current time of the place where the seller is located;
when the current time is within a preset rest time interval, displaying a target chat interface on a buyer terminal, and displaying a prompt message in a message display window of the target chat interface; the prompting message comprises the information of the location of the seller, the current time and the service time of the seller; the prompt message is used for prompting the buyer to place an order in an online self-service manner;
the processor is further configured to:
when the current time is within a preset rest time interval, determining a chat background of the target chat interface according to the information of the place of the seller and the current time; the chat background is used for simulating an outdoor environment of the seller location at the current time;
and displaying the chat background in the target chat interface.
8. A computer-readable storage medium having stored thereon computer instructions, which when executed by a processor, perform the steps of the method of any one of claims 1-3.
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