CN110275945A - Legal advice service system - Google Patents
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- CN110275945A CN110275945A CN201910286385.5A CN201910286385A CN110275945A CN 110275945 A CN110275945 A CN 110275945A CN 201910286385 A CN201910286385 A CN 201910286385A CN 110275945 A CN110275945 A CN 110275945A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q50/18—Legal services
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Abstract
The invention belongs to self-help serving system fields, it is intended to provide a kind of legal advice service system, its drip irrigation device includes consultation module, including consultation module database, include several fields belonging to legal issue in consultation module database, several regions locating for lawyer, processing module, for sending instruction of seeking help to target group lawyer, receive answer module, for the online connection between user and lawyer, evaluation module, clerical service module, including document database, document print module, it is connected with document database, content of text is printed as paper piece；Lawyer's module, including locating module, problem domain module, locating module automatic positioning are looked for, user selects legal issue fields by problem domain module, and lawyer's resource memory module is stored with lawyer's information, is connected with lawyer's module is looked for, meets module；Above-mentioned module at least permutation and combination is at two kinds of courses of action.
Description
Technical field
The present invention relates to self-help serving system, in particular to a kind of legal advice service system.
Background technique
Currently, the Chinese patent that Authorization Notice No. is CN107633342A disclose a kind of legal advice management system and
Its management method, comprising: login module, enquiry module, case data memory module, lawyer's resource memory module, laws and regulations
Common sense data memory module, determination module, the enquiry module are connect with working interface, memory module respectively, for receive and
Issue the law help information of client；The determination module determines the law help information that the enquiry module is sent
Classification, and will determine that classification results are transferred to task allocating module；Task allocating module sends the law help information to
Corresponding staff's working interface, or/and data information corresponding with the law help information is transferred, and fed back
To enquiry module；It realizes and carries out online exchange, quick obtaining legal knowledge between client and lawyer, be also convenient for client and pass through net
Voluntarily mandatory lawyer services network platform for it, and client can easily obtain required legal advice service by this system.
This system enters back into system, transfers and be after the received problem of seeking help is lawyer or rule institute administrative staff arrange
Data information corresponding with law help information in uniting, then feed back to enquiry module.That is, this consultation process, provides
Answer be all pre-set content；Due to legal issue is extremely complex, slightly Differences Processing Procedure may big Xiang Jing
Front yard, therefore the reply of this consulting management system just seems inflexible, not necessarily can fast and effeciently solve the problems, such as seeking help person.
Summary of the invention
The object of the present invention is to provide a kind of legal advice service systems, pointedly, efficiently solve with that can have
The advantages of seeking help person's legal issue.
Above-mentioned technical purpose of the invention has the technical scheme that
A kind of legal advice service system, including
Consultation module, including consultation module database, consultation module database is interior to include several necks belonging to legal issue
Several regions locating for domain, lawyer,
Processing module, for sending instruction of seeking help to target group lawyer,
Answer module is received, for the online connection between user and lawyer,
Evaluation module provides evaluation convenient for user,
Clerical service module, including document database, lawyer arrange in gained text deposit document database,
Document print module, is connected with document database, and content of text is printed as paper piece；
Lawyer's module, including locating module, problem domain module, locating module automatic positioning are looked for, user is led by problem
Domain module selects legal issue fields,
Lawyer's resource memory module, is stored with lawyer's information, is connected with lawyer's module is looked for,
Module is met, for storing the information for the user that seeks help, the information of selected lawyer, meeting time and location information,
Above-mentioned module at least permutation and combination is at two kinds of courses of action.
By using above-mentioned technical proposal, user of the seeking help person as system, into after system, oneself selection is more suitable for
The courses of action of oneself find target group lawyer, it is not difficult to find out that, in several modules, user and having for lawyer's communication receive solution
It answers and module and meets module, both selections can allow user and the direct communication exchange of lawyer, compared in background technique
Scheme reduces the omission of information caused by intermediate transfer information；Meanwhile it seeking advice from process and also greatly simplifying.And due to documents
In, the feedback provided is ready in advance in database, therefore the skew component with practical problem inevitably occurs, and it is poor to occur
Mistake may then need more link up to solve；If directly linking up with lawyer, lawyer provides more flexible, fitting and actually asks
The scheme of topic, solves the problem once and for all, and improves the efficiency solved the problems, such as.
Further, in composed courses of action, consultation module, processing module, receive answer module, evaluation module,
Clerical service module, document print module are a kind of combination, look for lawyer's module, lawyer's resource memory module, meet module
For another combination.
Further, two kinds of courses of action require to have differences to the legal knowledge of user.
By using above-mentioned technical proposal, from the quantity of module it is found that being divided into complicated and simple two processes, to law
The user that knowledge more understands, can using it is simpler, less guide by the way of, solve the problems, such as more quickly；For having little understanding
The user of legal knowledge, system increase prompt link, make consultation process more accurate effectively.
Further, legal issue fields include family marriage, soil house property, traffic accident, contract debt, labor
Dynamic right-safeguarding, enterprise's foundation, criminal law, intellectual property, other laws.
Further, lawyer is provided with corresponding terminal, and processing module sends instruction of seeking help to terminal where lawyer.
Further, after terminal most receives calling fastly where any lawyer, the calling in other lawyer's terminals stops.
By using above-mentioned technical proposal, the corresponding terminal of lawyer can timely receive instruction, and lawyer once provides instead
Feedback, it will be able to user's communication problem, reduce period of reservation of number.
Further, it receives answer module and supports voice, image communication.
By using above-mentioned technical proposal, if only simple call voice is linked up, there are some evidences to be difficult to intuitive body
It is existing；Such as wound, if the wound of user is located at head, neck etc. and is not easy to be placed into the position taken pictures under high photographing instrument, video
Image communication can effectively solve the problem that this problem.
Further, it receives mutually indepedent between answer module and clerical service module.
It, can from answer module is received if user does not need paper document by using above-mentioned technical proposal
Directly exit；If desired document, document are to be write by lawyer is leading, therefore only need to claim in clerical service module again
, and document content is mainly derived from the talk of lawyer and user, therefore clerical service module and receiving answer module are mutual
It is independent, the flexibility that the system of can be improved uses.
Further, several fields belonging to the legal issue for including in consultation module database are looked in lawyer's module
Problem domain module, the two content are identical.
By using above-mentioned technical proposal, in this way, can guarantee that two kinds of different operation paths were obtained seeks help the result is that one
Sample.
Detailed description of the invention
Fig. 1 is for embodying the flow diagram between module.
Specific embodiment
Below in conjunction with attached drawing, invention is further described in detail.
A kind of legal advice service system is applied to self-service law service booth, can be in the premise of not attendant
Under, by systematic connection user and lawyer's resource, by being met under on-line consulting, line and the modes such as case commission solve
Legal issue.
Legal advice service system is directed to same legal issue, has two kinds of process flows of difficulty or ease；Simple version process to
The legal knowledge requirement at family is lower, is implemented by System guides in next step, suitable for being unfamiliar with the user of legal advice process；Compared with
Difficult version is more demanding to the legal knowledge of user, is actively selected by user in next step, suitable for being familiar with legal advice
The user of journey.
The user for being unfamiliar with legal advice process uses simple version process, first after user enters system by operation interface
It first registers, the direct logon account of registered users, homepage shows the selection of two kinds of courses of action at this time, wherein user selects to consult
Module is ask, the classification selected in consultation module for user is legal issue fields, is selecting to lead belonging to legal issue
Behind domain, region where reselection lawyer is selected according to this two, finally shows the lawyer to meet customer need on display screen.
It in order to achieve the above objectives, include all conjunctions in consultation module database by the way that consultation module database realizing is arranged
Make lawyer's information, cooperating attorney's information includes legal field, the lawyer place region that the lawyer is good at.User selection when,
By inputting the legal field for needing to service, the legal field in the present embodiment includes family marriage, soil house property, traffic thing
Therefore contract debt, labour right-safeguarding, enterprise's foundation, criminal law, intellectual property, other laws totally nine.Filter out first
Satisfactory lawyer；Again by region where input lawyer, final mesh is filtered out in first satisfactory lawyer
Mark group lawyer.
After cooperating attorney is screened out target lawyer group, that is, processing module is entered, processing module meets to these
The lawyer of condition sends instruction of seeking help, and every lawyer is equipped with terminal, seeks help and instruct activated terminals, and terminal makes feedback, example
Such as sounding or display calling, user will receive docking for instruction with most fast in lawyer, when this person receives to call, other
Lawyer receives instruction and stops.
It in the present embodiment, is contacted for the ease of seeking help person and lawyer, instruction that instruction is sought help in transmission and reception is sought help is using view
The mode of frequency phone is realized.
After the visual telephone between user and lawyer is connected, user can be handed over lawyer by voice and image
Stream enters reception answer module at this time.
In receiving answer module, user and lawyer carry out initial communication, if only can solve to ask by initial communication
Topic chooses whether to enter evaluation module, in evaluation module, text can be inputted by containing user then according to user itself wish
Word provides the entrance for beating money reward volume；The text of user's input is persisted into rating database, and is made a copy for simultaneously to selected
At lawyer；If user does not leave a message or beat reward, directly exit.
If simultaneously consultation service is not finished in user, and needs written material, then after exiting reception answer module, selection enters
Clerical service module.
Clerical service module includes document database, and selected lawyer will link up gained finish message into Text Mode, deposit
In document database, document database is connected with document print module, and document print module is by printing required in document database
Data recall after be printed as paper document.
For the user for being familiar with legal advice path, there are certain discrimination capabilities to legal advice, system can entered
After homepage, lawyer's module is looked in selection, and looking for lawyer's module includes locating module, problem domain module, and wherein locating module utilizes fixed
Position system, default are locally looking for lawyer；So user need to only select which field be biased to the problem of oneself.In the present embodiment, ask
Topic field module includes nine fields, and user looks for lawyer's module from the lawyer's resource memory module being attached thereto after selected
Corresponding lawyer's information is transferred, subsequently enters and meets module.
The letter such as meet database purchase seeking help person information, selected lawyer's information that module had and meet time, place
Breath, so far, on line seeking advice from process terminates, and both sides about see below, and interview solves.
This specific embodiment is only explanation of the invention, is not limitation of the present invention, those skilled in the art
Member can according to need the modification that not creative contribution is made to the present embodiment after reading this specification, but as long as
All by the protection of Patent Law in scope of the presently claimed invention.
Claims (9)
1. a kind of legal advice service system, it is characterised in that: including
Consultation module, including consultation module database, consultation module database is interior to include several fields, rule belonging to legal issue
Several regions locating for teacher,
Processing module, for sending instruction of seeking help to target group lawyer,
Answer module is received, for the online connection between user and lawyer,
Evaluation module provides evaluation convenient for user,
Clerical service module, including document database, lawyer arrange in gained text deposit document database,
Document print module, is connected with document database, and content of text is printed as paper piece；
Lawyer's module, including locating module, problem domain module, locating module automatic positioning are looked for, user passes through problem domain mould
Block selects legal issue fields,
Lawyer's resource memory module, is stored with lawyer's information, is connected with lawyer's module is looked for,
Module is met, for storing the information for the user that seeks help, the information of selected lawyer, meeting time and location information,
Above-mentioned module at least permutation and combination is at two kinds of courses of action.
2. legal advice service system according to claim 1, it is characterised in that: in composed courses of action, consulting
Module, processing module, reception answer module, evaluation module, clerical service module, document print module are a kind of combination,
It looks for lawyer's module, lawyer's resource memory module, meet module as another combination.
3. legal advice service system according to claim 2, it is characterised in that: law of two kinds of courses of action to user
Requested knowledge has differences.
4. legal advice service system according to claim 1, it is characterised in that: legal issue fields include family
Marriage, soil house property, traffic accident, contract debt, labour right-safeguarding, enterprise's foundation, criminal law, intellectual property, other laws.
5. legal advice service system according to claim 1, it is characterised in that: lawyer is provided with corresponding terminal, place
Reason module sends instruction of seeking help to terminal where lawyer.
6. legal advice service system according to claim 5, it is characterised in that: terminal where any lawyer most receives fastly
After calling, the calling in other lawyer's terminals stops.
7. legal advice service system according to claim 1, it is characterised in that: receive answer module and support voice, figure
As exchange.
8. legal advice service system according to claim 1, it is characterised in that: receive answer module and clerical service mould
It is mutually indepedent between block.
9. legal advice service system according to claim 1, it is characterised in that: the method for including in consultation module database
Several fields belonging to rule problem, the problems in looking for lawyer's module, field module, the two content are identical.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910286385.5A CN110275945A (en) | 2019-04-10 | 2019-04-10 | Legal advice service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910286385.5A CN110275945A (en) | 2019-04-10 | 2019-04-10 | Legal advice service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110275945A true CN110275945A (en) | 2019-09-24 |
Family
ID=67959465
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910286385.5A Withdrawn CN110275945A (en) | 2019-04-10 | 2019-04-10 | Legal advice service system |
Country Status (1)
| Country | Link |
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| CN (1) | CN110275945A (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110851715A (en) * | 2019-11-11 | 2020-02-28 | 厦门市东合传媒科技有限公司 | AI family lawyer platform and robot |
| CN111797212A (en) * | 2020-06-10 | 2020-10-20 | 宁波真了么知识产权服务有限公司 | Legal service system |
| CN112907402A (en) * | 2021-03-29 | 2021-06-04 | 海南师范大学 | Intelligent answer system for legal affair consultation |
| CN113139854A (en) * | 2021-04-01 | 2021-07-20 | 南通简律数字科技有限公司 | Legal service system of sharing law institute |
| CN113656571A (en) * | 2021-08-25 | 2021-11-16 | 成都高德唯斯科技股份有限公司 | Artificial intelligence-based legal consultation and retrieval method and system |
| CN117372210A (en) * | 2023-10-10 | 2024-01-09 | 广东海洋大学 | Legal service consultation system |
-
2019
- 2019-04-10 CN CN201910286385.5A patent/CN110275945A/en not_active Withdrawn
Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110851715A (en) * | 2019-11-11 | 2020-02-28 | 厦门市东合传媒科技有限公司 | AI family lawyer platform and robot |
| CN111797212A (en) * | 2020-06-10 | 2020-10-20 | 宁波真了么知识产权服务有限公司 | Legal service system |
| CN112907402A (en) * | 2021-03-29 | 2021-06-04 | 海南师范大学 | Intelligent answer system for legal affair consultation |
| CN113139854A (en) * | 2021-04-01 | 2021-07-20 | 南通简律数字科技有限公司 | Legal service system of sharing law institute |
| CN113139855A (en) * | 2021-04-01 | 2021-07-20 | 南通简律数字科技有限公司 | Sharing law legal consultation quick response system |
| CN113313549A (en) * | 2021-04-01 | 2021-08-27 | 南通简律数字科技有限公司 | Accurate case delegation and intelligent quotation system for share law |
| CN113656571A (en) * | 2021-08-25 | 2021-11-16 | 成都高德唯斯科技股份有限公司 | Artificial intelligence-based legal consultation and retrieval method and system |
| CN117372210A (en) * | 2023-10-10 | 2024-01-09 | 广东海洋大学 | Legal service consultation system |
| CN117372210B (en) * | 2023-10-10 | 2024-03-26 | 广东海洋大学 | Legal service consultation system |
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Application publication date: 20190924 |