CN109948949A - Dining room is called out the numbers method, apparatus, server and storage medium - Google Patents

Dining room is called out the numbers method, apparatus, server and storage medium Download PDF

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Publication number
CN109948949A
CN109948949A CN201910252230.XA CN201910252230A CN109948949A CN 109948949 A CN109948949 A CN 109948949A CN 201910252230 A CN201910252230 A CN 201910252230A CN 109948949 A CN109948949 A CN 109948949A
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CN
China
Prior art keywords
customer
dining table
queue
dinner
dining
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910252230.XA
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Chinese (zh)
Inventor
朱炯
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shenzhen Chunmuyuan Holdings Co Ltd
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Shenzhen Chunmuyuan Holdings Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shenzhen Chunmuyuan Holdings Co Ltd filed Critical Shenzhen Chunmuyuan Holdings Co Ltd
Priority to CN201910252230.XA priority Critical patent/CN109948949A/en
Publication of CN109948949A publication Critical patent/CN109948949A/en
Priority to PCT/CN2019/118598 priority patent/WO2020199602A1/en
Pending legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere

Abstract

It a kind of dining room calls out the numbers method, comprising: when the customer for detecting target dining table, which has dinner, to be finished, obtain the dining table information of the target dining table；The cleaning generated for the target dining table instructs, and cleaning instruction is sent to destination service personnel；When receiving the first confirmation instruction for the cleaning instruction return, acquisition currently waits the queue queue's information having dinner；According to the dining table information, the first customer is determined from all waiting customers in queue queue's information；First customer is notified to have dinner on the target dining table.It calls out the numbers device, server and storage medium the present invention also provides a kind of dining room.The queuing that the present invention can improve dining room is had dinner efficiency.

Description

Dining room is called out the numbers method, apparatus, server and storage medium
Technical field
It calls out the numbers method, apparatus, server and storage the present invention relates to dining room administrative skill field more particularly to a kind of dining room Medium.
Background technique
As the improvement of people's living standards, more and more customers are accustomed in dining in restaurant, to enjoy dining room offer Delicious food.Have dinner for the ease of customer, many dining rooms all use site queuing systems, after customer's number of taking, by display screen or Person is known that rough queuing situation by paying close attention to dining room public platform.
It is found in practice, although current dining room use site queuing system brings great convenience to customer, During having dinner, waiter needs to pay close attention to the dining situation of customer.After waiter determines some customer dining, it is notified His attendant tidies up dining table, then foreground is notified to have vacant dining table that can take a seat, foreground passes through live queuing system again and notifies The customer for currently coming front takes a seat dining.Since restaurant patron is more, attendant's limited amount, inevitably Mistake, for example without finding the dining table finished of having dinner in time, cause not clear up dining table in time, so that the customer etc. currently waited It is longer to the time, abandon queuing etc..As it can be seen that current this mode of having dinner, so that the queuing in dining room is had dinner, efficiency is lower.
Summary of the invention
In view of the foregoing, it is necessary to a kind of dining room is provided and is called out the numbers method, apparatus, server and storage medium, Neng Gouti The queuing in high dining room is had dinner efficiency.
The first aspect of the present invention provides a kind of dining room and calls out the numbers method, which comprises
When the customer for detecting target dining table, which has dinner, to be finished, the dining table information of the target dining table is obtained；
The cleaning generated for the target dining table instructs, and cleaning instruction is sent to destination service personnel；
When receiving the first confirmation instruction for the cleaning instruction return, acquisition currently waits the queuing team having dinner Column information；
According to the dining table information, the first customer is determined from all waiting customers in queue queue's information；
First customer is notified to have dinner on the target dining table.
In one possible implementation, queue queue's information includes multiple queue queues, described according to Dining table information determines that the first customer includes: from all waiting customers in queue queue's information
According to the dining table information, the dining table type of the target dining table is determined；
Judge in multiple queue queues with the presence or absence of the object queue with the dining table type matching；
If there is the object queue with the dining table type matching in multiple queue queues, according to the object queue Customer's Queue sequence, the waiting customer that foremost is come in all waiting customers of the object queue is determined as the first Gu Visitor.
In one possible implementation, the method also includes:
If there is no object queue with the dining table type matching in the queue queue, according to the dining table information, Generate dining table replacement instruction；
Dining table replacement instruction is sent to all waiting customers of multiple queue queues；
When receiving the second confirmation instruction for dining table replacement instruction return, second confirmation will be sent and referred to The waiting customer of order is determined as the first customer.
In one possible implementation, it is described notify first customer to have dinner on the target dining table after, The method also includes:
The confirmation whether judgement receives first customer within a preset time is had dinner instruction；
The instruction if confirmation for not receiving first customer within a preset time is had dinner, according to the dining table information, from The second customer is determined in all waiting customers in queue queue's information；
Second customer is notified to have dinner on the target dining table.
In one possible implementation, described generate is directed to after the cleaning instruction of the target dining table, Yi Jisuo It states before cleaning instruction is sent to destination service personnel, the method also includes:
Determine region belonging to the target dining table；
According to region belonging to the target dining table, the multiple attendants for being responsible for the region are determined；
The destination service personnel for being currently at idle state are determined from multiple attendants.
In one possible implementation, described to notify that first customer has dinner on the target dining table and include:
Obtain the current geographic position of first customer；
Judge whether the current geographic position belongs to dining room range areas；
If the current geographic position belongs to dining room range areas, notify first customer described by audio frequency apparatus It has dinner on target dining table；Or
If the current geographic position is not belonging to dining room range areas, the first customer of Xiang Suoshu sends notification message of having dinner.
The second aspect of the present invention provides a kind of dining room and calls out the numbers device, and described device includes:
Module is obtained, for obtaining the dining table of the target dining table when the customer for detecting target dining table has dinner and finishes Information；
Generation module, for generating the cleaning instruction for being directed to the target dining table；
Sending module, for cleaning instruction to be sent to destination service personnel；
The acquisition module is also used to obtain when receiving the first confirmation instruction for the cleaning instruction return Currently wait the queue queue's information having dinner；
First determining module is used for according to the dining table information, from all waiting customers in queue queue's information Middle the first customer of determination；
Notification module, for notifying first customer to have dinner on the target dining table.
In one possible implementation, queue queue's information includes multiple queue queues, and described first determines Module includes:
Submodule is determined, for determining the dining table type of the target dining table according to the dining table information；
Judging submodule, for judging in multiple queue queues with the presence or absence of the target with the dining table type matching Queue；
The determining submodule, if the target for being also used to have with the dining table type matching in multiple queue queues Queue will come foremost in all waiting customers of the object queue according to customer's Queue sequence of the object queue Waiting customer be determined as the first customer.
The third aspect of the present invention provides a kind of server, and the server includes processor and memory, the processing Device is used to realize when executing the computer program stored that the dining room is called out the numbers method in the memory.
The fourth aspect of the present invention provides a kind of computer readable storage medium, deposits on the computer readable storage medium Computer program is contained, realizes that the dining room is called out the numbers method when the computer program is executed by processor.
By above technical scheme, in the present invention, when the customer for detecting target dining table, which has dinner, to be finished, the target is obtained The dining table information of dining table；Further, the cleaning generated for the target dining table instructs, and cleaning instruction is sent to Destination service personnel；When receiving the first confirmation instruction for the cleaning instruction return, obtain what current waiting was had dinner Queue queue's information；Further, according to the dining table information, from all waiting customers in queue queue's information Determine the first customer；Finally, first customer is notified to have dinner on the target dining table.As it can be seen that in the present invention, it can be real-time The dining situation for detecting all dining tables can notify relevant clothes when the customer for detecting target dining table, which has dinner, to be finished immediately Business personnel carry out cleaning work to target dining table, and after the completion of cleaning, system can notify customer to have dinner, when not needing attendant Concern dining situation is carved, attendant is not needed yet and informs foreground and customer, so as to notify customer to eat at the first time, Reduce the queuing time of customer, meanwhile, the queuing for improving dining room is had dinner efficiency.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis The attached drawing of offer obtains other attached drawings.
Fig. 1 be a kind of dining room disclosed by the invention call out the numbers method preferred embodiment flow chart.
Fig. 2 be a kind of dining room disclosed by the invention call out the numbers device preferred embodiment functional block diagram.
Fig. 3 be the present invention realize dining room call out the numbers method preferred embodiment server structural schematic diagram.
Specific embodiment
To better understand the objects, features and advantages of the present invention, with reference to the accompanying drawing and specific real Applying example, the present invention will be described in detail.It should be noted that in the absence of conflict, the embodiment of the present invention and embodiment In feature can be combined with each other.
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other Embodiment shall fall within the protection scope of the present invention.
Unless otherwise defined, all technical and scientific terms used herein and belong to technical field of the invention The normally understood meaning of technical staff is identical.Term as used herein in the specification of the present invention is intended merely to description tool The purpose of the embodiment of body, it is not intended that in the limitation present invention.
In order to make the foregoing objectives, features and advantages of the present invention clearer and more comprehensible, with reference to the accompanying drawing and specific real Applying mode, the present invention is described in further detail.
Method application is called out the numbers in the server in the dining room of the embodiment of the present invention, can also apply in server and pass through network In the hardware environment that the electronic equipment being attached with the server is constituted, executed jointly by server and electronic equipment. Network includes but is not limited to: wide area network, Metropolitan Area Network (MAN) or local area network.
Wherein, server, which can refer to, to provide the department of computer science of service to equipment (such as electronic equipment) other in network System.If personal computer can externally provide File Transfer Protocol (File Transfer Protocol, abbreviation FTP) clothes Business, can also be server.From narrow scope, server refers exclusively to certain high-performance computers, can externally be mentioned by network For service, for common PC, stability, safety, performance etc. require it is higher, therefore The hardware such as CPU, chipset, memory, disk system, network and common PC are different.
The electronic equipment include it is a kind of can according to the instruction for being previously set or store, it is automatic carry out numerical value calculate with/ Or the electronic equipment of information processing, hardware include but is not limited to microprocessor, specific integrated circuit (ASIC), programmable gate array Arrange (FPGA), digital processing unit (DSP), embedded device etc..The electronic equipment may also include the network equipment and/or user sets It is standby.Wherein, the network equipment include but is not limited to single network server, multiple network servers composition server group or The cloud being made of a large amount of hosts or network server based on cloud computing (Cloud Computing), wherein cloud computing is distribution One kind that formula calculates, a super virtual computer consisting of a loosely coupled set of computers.The user equipment packet Include but be not limited to any one can be carried out with user by modes such as keyboard, mouse, remote controler, touch tablet or voice-operated devices it is man-machine Interactive electronic product, for example, personal computer, tablet computer, smart phone, personal digital assistant PDA, game machine, interaction Formula network TV IPTV, intellectual wearable device etc..Wherein, network locating for the user equipment and the network equipment include but It is not limited to internet, wide area network, Metropolitan Area Network (MAN), local area network, Virtual Private Network VPN etc..
Referring to Figure 1, Fig. 1 be a kind of dining room disclosed by the invention call out the numbers method preferred embodiment flow chart.Wherein, The sequence of step can change in the flow chart according to different requirements, and certain steps can be omitted.
S11, when the customer for detecting target dining table has dinner and finishes, server obtain the target dining table dining table letter Breath.
Wherein, the dining table information includes but is not limited to: the number of dining table, the specific location of dining table, type of dining table etc.. The dining table information can pre-save in the database.
Wherein, the target dining table refers to that current customer is had dinner the dining table finished.
In the embodiment of the present invention, when the customer for detecting target dining table, which eats, to be finished, the available target dining table Dining table information,
Optionally, when detecting that customer completes dining clearing, it can determine that customer's dining finishes, it can also be complete in customer When being settled accounts at dining, and having left dining room, determines that customer's dining finishes, can also be passed through in mobile terminal or dining room by customer Electric terminal active transmission dining finish instruction, determine customer eat finish, can be selected according to actual scene different Mode determines that customer's dining finishes.
S12, server generate the cleaning instruction for the target dining table, and cleaning instruction is sent to target clothes Business personnel.
Wherein, the cleaning instruction is used to indicate attendant and clears up the target dining table.
In the embodiment of the present invention, after the customer of the target dining table has dinner, the target dining table needs to be cleaned dry Only, it can just be used by other customers, therefore, it is necessary to generate the cleaning instruction for being directed to the target dining table, and by the cleaning Instruction is sent to destination service personnel, and attendant is allowed to go to clear up the target dining table.As it can be seen that when the Gu for detecting target dining table Visitor has dinner when finishing, and attendant can be notified to clear up dining table, attendant can be notified to clear up dining table in time, so that dining table exists It can be used for other customers in short time, reduce the waiting time of other customers.
As an alternative embodiment, described generate is directed to after the cleaning instruction of the target dining table, Yi Jisuo It states before cleaning instruction is sent to destination service personnel, the method also includes:
Determine region belonging to the target dining table；
According to region belonging to the target dining table, the multiple attendants for being responsible for the region are determined；
The destination service personnel for being currently at idle state are determined from multiple attendants.
In the optional embodiment, dining room can be divided into different regions, and each region can be assigned corresponding Attendant is responsible for, and attendant can be allowed to only focus on oneself responsible region, in this way can with the requirement of rapid response customer, It is thus necessary to determine that region belonging to the target dining table, to determine the attendant for being responsible for the target dining table；But it is each Attendant is likely to be at different states at different times, wherein the state includes working condition and idle state, only There is the attendant being in idle condition just conveniently to go to handle new task, therefore, it is also desirable to from the multiple of the region are responsible for Determine that the destination service personnel for being currently at idle state optionally can be by whether receive the area in attendant The idle instruction that the handheld terminal of multiple attendants in domain is sent is idle to judge to whether there is in multiple attendants Destination service personnel.Optionally, the region can also be detected by each monitoring camera being arranged in dining room With the presence or absence of idle destination service personnel in multiple attendants.
It, can be by within the most fast time by that target dining table can be made to be cleared up in time in the optional embodiment Other customers use, and improve the efficiency of having dinner in dining room.
It optionally, can be with when the region belonging to the target dining table is not on the destination service personnel of idle state The destination service personnel for being currently at idle state are determined from the multiple attendants for be responsible for other regions.
Optionally, corresponding priority can also be set to each task of attendant.When being responsible for the target dining table When the attendant in affiliated region is all in working condition, or, when all attendants are all in working condition in dining room；It obtains First priority of task of taking each attendant currently processed and the second priority of the cleaning target dining table task, First priority can be determined as destination service personnel lower than the attendant of second priority.
S13, when receiving the first confirmation instruction returned for the cleaning instruction, server obtains current wait just Queue queue's information of meal.
Wherein, queue queue's information includes multiple queue queues.
Wherein, different queue queues corresponds to different demands of having dinner, and customer can having dinner demand and select according to itself Select queue queue, wherein each queue queue includes that at least one waits customer, when a queue queue is without waiting for Gu When objective, which can be deleted, when a customer need is in newly optional queue queue's queuing but the queue queue is not In the presence of, then it will increase a new queue queue.
In the embodiment of the present invention, when the destination service personnel have cleared up the target dining table, need to the cleaning Instruction returns to the first confirmation instruction, indicates that the target dining table has been cleaned and finishes, the target dining table can be by other customers It uses.At this moment, so that it may the target dining table be distributed into the waiting customer in queue queue, because there is multiple and different queuings Queue, each queue queue have at least one to wait customer, so, before determining the waiting customer of called number, need to obtain Take all queue queues.
S14, server determine the according to the dining table information from all waiting customers in queue queue's information One customer.
Wherein, first customer refers to the waiting customer of the target dining table of current acquisition system distribution, i.e., currently The customer of called number.
In the embodiment of the present invention, the demand of having dinner of different waiting customers may not be identical, therefore, can be according to the meal Table information determines that the target dining table meets the Gu of its demand of having dinner from all waiting customers of multiple queue queues Visitor determines first customer according still further to default rule.As it can be seen that after the target dining table is cleaned, it can be at once The customer for going to dining is determined from all waiting customers, improves the efficiency of having dinner in dining room.
As an alternative embodiment, queue queue's information includes multiple queue queues, it is described according to Dining table information determines that the first customer includes: from all waiting customers in queue queue's information
According to the dining table information, the dining table type of the target dining table is determined；
Judge in multiple queue queues with the presence or absence of the object queue with the dining table type matching；
If there is the object queue with the dining table type matching in multiple queue queues, according to the object queue Customer's Queue sequence, the waiting customer that foremost is come in all waiting customers of the object queue is determined as the first Gu Visitor.
Wherein, the type of the dining table can be divided into 2 people's tables, 3 people's tables etc. according to the number taken a seat or according to environment Whether closing is divided into box and non-box, can be combined with being divided into 3 people's table boxes etc., and the present invention does not do specific limit to this It is fixed.
Wherein, the object queue refers to the queue queue with the dining table type matching.
In the optional embodiment, different queue queues is distinguished according to dining table type, and customer is according to certainly Oneself demand of having dinner determines the dining table type that oneself is needed, and selects to be lined up team further according to the dining table type oneself needed Column.Therefore, the dining table type of the target dining table can be determined, then judge multiple queuings first according to the dining table information With the presence or absence of the object queue with the dining table type matching in queue；Waiting customer in queue is suitable according to the time of queuing What sequence was lined up, if there is the object queue with the dining table type matching in multiple queue queues, according to the target team The waiting customer that foremost is come in all waiting customers of the object queue is determined as first by customer's Queue sequence of column Customer.As it can be seen that can quickly determine first customer when there is the queue queue with the dining table type matching.
As an alternative embodiment, the method also includes:
If there is no object queue with the dining table type matching in the queue queue, according to the dining table information, Generate dining table replacement instruction；
Dining table replacement instruction is sent to all waiting customers of multiple queue queues；
When receiving the second confirmation instruction for dining table replacement instruction return, second confirmation will be sent and referred to The waiting customer of order is determined as the first customer.
Wherein, the dining table replacement instruction currently without the dining table information for the target dining table for waiting customer for will accuse Know current all waiting customers, and prompts whether customer needs replacing dining table.
Preferably, the interval time (such as 30 seconds, 1 minute etc.) for sending the dining table replacement instruction can be preset, Dining table replacement instruction is first sent to the waiting customer that foremost is come in multiple queue queues, at the interval Between after, if not receiving any confirmation instruction, dining table replacement instruction can be sent in multiple queue queues again The deputy customer in front is come, and so on, until receiving confirmation instruction, target dining table distribution is gone down.
Wherein, the second confirmation instruction refers to that customer replaces dining table, and the confirmation for selecting the target dining table and returning refers to It enables.
In the optional embodiment, because the demand of having dinner of customer may change, for example, customer row's is 3 The queue queue of people's table, may temporarily carry out a friend, at this moment may need to reselect queue queue, select 4 people's tables Queue queue；This when, if having vacated 4 people's tables without waiting for customer, and in time if informing customer, Gu Keke It goes to have dinner to replace dining table, the dining experience of customer can be improved, also save the waiting time of customer；The feelings of actually having dinner of customer Condition may be inconsistent with the demand of having dinner, for example, customer row's is 3 people's tables, but the actual number of having dinner is 2 people, at this moment, if empty 2 people's tables without waiting for customer out, and customer is informed in time, customer can replace dining table, and 2 people's tables is selected to go to have dinner.Institute With, if there is no object queue with the dining table type matching in the queue queue, i.e., the described target dining table without waiting for Customer can generate dining table replacement instruction according to the dining table information, and dining table replacement instruction is sent to multiple described All waiting customers of queue queue will send out when receiving the second confirmation instruction for dining table replacement instruction return The waiting customer of the second confirmation instruction is sent to be determined as the first customer.As it can be seen that the optional embodiment will can not have in time There is the dining table for waiting customer to distribute to customer, improves the efficiency of having dinner of dining table, also provided to need replacing the customer of dining table Certain convenience allows the customer for needing replacing dining table that can know the dining table that can be replaced in time, improves the dining body of customer It tests.
S15, server notify first customer to have dinner on the target dining table.
In the embodiment of the present invention, the first customer described in the audio frequency apparatus casting verbal announcement of dining area can be used in institute It states and has dinner on target dining table, content of announcement can also be shown in the electronic display of queue area, notice can also be sent Message can notify first customer in the target in time in several ways to the mobile terminal etc. of first customer It has dinner on dining table；Ensure that customer can obtain Zero queuing information in time, improves the queuing dining experience of customer.
It notifies that first customer has dinner on the target dining table specifically, described and includes:
Obtain the current geographic position of first customer；
Judge whether the current geographic position belongs to dining room range areas；
If the current geographic position belongs to dining room range areas, notify first customer described by audio frequency apparatus It has dinner on target dining table；Or
If the current geographic position is not belonging to dining room range areas, the first customer of Xiang Suoshu sends notification message of having dinner.
Wherein, the dining room range areas, refers to the region near dining room, can be near dining room within 50 meters, can also To be near dining room within 100 meters etc., this range be can be set.Wherein, before the notification message is used to indicate customer It has dinner toward target dining table, may include dining table information, also may include navigation information.
In the optional embodiment, first customer can be obtained to the mobile terminal request of first customer Current geographic position, wherein the geographical location can be longitude and latitude；Then whether judge the current geographic position Belong to dining room range areas, the longitude in dining room middle position can be determined as to the longitude in dining room, by the latitude in dining room middle position Degree is determined as the latitude in dining room, and server can work as according to the longitude and latitude in dining room, and according to locating for first customer The longitude and latitude in preceding geographical location calculate the first distance between first customer and dining room, if the first distance (second distance, server determination and dining room interposition can be preset from dining room middle position less than preset second distance It is set to the center of circle, second distance is that the border circular areas that radius is constituted is dining room range areas), it is determined that first customer's is current Geographical location belongs to dining room range areas；If the current geographic position belongs to dining room range areas, dining room range can be passed through The audio frequency apparatus in region broadcasts speech message to notify first customer to have dinner on the target dining table；If the current position Reason position is not belonging to dining room range areas, then is notice less than first customer by the audio frequency apparatus of dining room range areas , the notification message of having dinner can be sent to the mobile terminal of first customer.As it can be seen that according to the position where customer It sets, selects appropriate advice method, can notify customer in time, improve the experience of customer.
As an alternative embodiment, after step S15, the method also includes:
The confirmation whether judgement receives first customer within a preset time is had dinner instruction；
The instruction if confirmation for not receiving first customer within a preset time is had dinner, according to the dining table information, from The second customer is determined in all waiting customers in queue queue's information；
Second customer is notified to have dinner on the target dining table.
Wherein, second customer refers to the waiting customer for the target dining table that current acquisition system is redistributed, i.e., The customer currently to be called out the numbers again.
In the optional embodiment, because customer may temporarily have thing without that can have dinner, but there is no cancel row Team, it is therefore desirable to judge that the confirmation for whether receiving first customer within a preset time is had dinner instruction；If in preset time The confirmation for not receiving first customer inside is had dinner instruction, shows that first customer cannot be just in busy other things Meal can default the first customer cancellation in this case and have dinner, first customer can be deleted from queue queue, At this moment further according to the dining table information, the second customer is determined from all waiting customers of multiple queue queues, notifies institute The second customer is stated to have dinner on the target dining table.As it can be seen that cannot currently have dinner in confirmation but without cancelling the customer being lined up Afterwards, the customer that has dinner that calls out the numbers can be redefined, avoids the target dining table from not having customer to go to and has dinner, improve having dinner for dining room Efficiency, meanwhile, it calls out the numbers again in time, improves the experience of customer.
Wherein it is determined that the mode had dinner of customer's confirmation can there are many, by receiving the confirmation of first customer just Meal instructs to determine that the first customer confirms only one such mode of having dinner, and can also detect the location information of the first customer, When the first customer has arrived at the position of the target dining table, determine that the first customer confirmation is had dinner, alternatively, can also be first The confirmation of customer's active transmission is had dinner when instructing, and determines that the first customer confirmation is had dinner, alternatively, order can also be carried out in the first customer When operation, determine that the first customer confirmation is had dinner, the embodiment of the present invention is without limitation.
Optionally, first customer, which can input cancellation and have dinner, instructs and is sent to system, when system receive it is described Cancellation is had dinner when instructing, and is determined that first customer cancels and is had dinner.
In the method flow described in Fig. 1, when the customer for detecting target dining table, which has dinner, to be finished, the target is obtained The dining table information of dining table；Further, the cleaning generated for the target dining table instructs, and cleaning instruction is sent to Destination service personnel；When receiving the first confirmation instruction for the cleaning instruction return, obtain what current waiting was had dinner Queue queue's information；Further, according to the dining table information, from all waiting customers in queue queue's information Determine the first customer；Finally, first customer is notified to have dinner on the target dining table.As it can be seen that in the present invention, it can be real-time The dining situation for detecting all dining tables can notify relevant clothes when the customer for detecting target dining table, which has dinner, to be finished immediately Business personnel carry out cleaning work to target dining table, and after the completion of cleaning, system can notify customer to have dinner, when not needing attendant Concern dining situation is carved, attendant is not needed yet and informs foreground and customer, so as to notify customer to eat at the first time, Reduce the queuing time of customer, meanwhile, the queuing for improving dining room is had dinner efficiency.
The above is only a specific embodiment of the invention, but scope of protection of the present invention is not limited thereto, for For those skilled in the art, without departing from the concept of the premise of the invention, improvement, but these can also be made It all belongs to the scope of protection of the present invention.
Refer to Fig. 2, Fig. 2 be a kind of dining room disclosed by the invention call out the numbers device preferred embodiment functional block diagram.
In some embodiments, dining room device of calling out the numbers is run in server.Dining room device of calling out the numbers can wrap Include multiple functional modules as composed by program code segments.The program code of each program segment in device is called out the numbers in the dining room can To be stored in memory, and as performed by least one processor, to execute the portion that dining room described in Fig. 1 is called out the numbers in method Point or Overall Steps.
In the present embodiment, the dining room is called out the numbers function of the device according to performed by it, can be divided into multiple function moulds Block.The functional module may include: obtain module 201, generation module 202, sending module 203, the first determining module 204 and Notification module 205.The so-called module of the present invention refers to that one kind performed by least one processor and can be completed solid Determine the series of computation machine program segment of function, storage is in memory.It in some embodiments, will about the function of each module It is described in detail in subsequent embodiment.
Module 201 is obtained, for obtaining the meal of the target dining table when the customer for detecting target dining table has dinner and finishes Table information；
Wherein, the dining table information includes but is not limited to: the number of dining table, the specific location of dining table, type of dining table etc.. The dining table information can pre-save in the database.
Wherein, the target dining table refers to that current customer is had dinner the dining table finished.
In the embodiment of the present invention, when the customer for detecting target dining table, which eats, to be finished, the available target dining table Dining table information,
Optionally, when detecting that customer completes dining clearing, it can determine that customer's dining finishes, it can also be complete in customer When being settled accounts at dining, and having left dining room, determines that customer's dining finishes, can also be passed through in mobile terminal or dining room by customer Electric terminal active transmission dining finish instruction, determine customer eat finish, can be selected according to actual scene different Mode determines that customer's dining finishes.
Generation module 202, for generating the cleaning instruction for being directed to the target dining table；
Wherein, the cleaning instruction is used to indicate attendant and clears up the target dining table.
In the embodiment of the present invention, after the customer of the target dining table has dinner, the target dining table needs to be cleaned dry Only, it can just be used by other customers, therefore, it is necessary to generate the cleaning instruction for being directed to the target dining table, to indicate service people Member clears up the target dining table.
Sending module 203, for cleaning instruction to be sent to destination service personnel；
In the embodiment of the present invention, cleaning instruction is sent to destination service personnel, attendant is allowed to go described in cleaning Target dining table.As it can be seen that when the customer for detecting target dining table has dinner and finishes, attendant can be notified to clear up dining table, it can be with Attendant is notified to clear up dining table and reduce other customers' so that dining table can use in a short time for other customers in time Waiting time.
The acquisition module 201 is also used to obtain when receiving the first confirmation instruction for the cleaning instruction return Take the queue queue's information for currently waiting and having dinner；
Wherein, queue queue's information includes multiple queue queues.
Wherein, different queue queues corresponds to different demands of having dinner, and customer can having dinner demand and select according to itself Select queue queue, wherein each queue queue includes that at least one waits customer, when a queue queue is without waiting for Gu When objective, which can be deleted, when a customer need is in newly optional queue queue's queuing but the queue queue is not In the presence of, then it will increase a new queue queue.
In the embodiment of the present invention, when the destination service personnel have cleared up the target dining table, need to the cleaning Instruction returns to the first confirmation instruction, indicates that the target dining table has been cleaned and finishes, the target dining table can be by other customers It uses.At this moment, so that it may the target dining table be distributed into the waiting customer in queue queue, because there is multiple and different queuings Queue, each queue queue have at least one to wait customer, so, before determining the waiting customer of called number, need to obtain Take all queue queues.
First determining module 204, for being cared for from all waitings in queue queue's information according to the dining table information The first customer is determined in visitor；
Wherein, first customer refers to the waiting customer of the target dining table of current acquisition system distribution, i.e., currently The customer of called number.
In the embodiment of the present invention, the demand of having dinner of different waiting customers may not be identical, therefore, can be according to the meal Table information determines that the target dining table meets the Gu of its demand of having dinner from all waiting customers of multiple queue queues Visitor determines first customer according still further to default rule.As it can be seen that after the target dining table is cleaned, it can be at once The customer for going to dining is determined from all waiting customers, improves the efficiency of having dinner in dining room.
Notification module 205, for notifying first customer to have dinner on the target dining table.
In the embodiment of the present invention, the first customer described in the audio frequency apparatus casting verbal announcement of dining area can be used in institute It states and has dinner on target dining table, content of announcement can also be shown in the electronic display of queue area, notice can also be sent Message can notify first customer in the target in time in several ways to the mobile terminal etc. of first customer It has dinner on dining table；Ensure that customer can obtain Zero queuing information in time, improves the queuing dining experience of customer.
As an alternative embodiment, queue queue's information includes multiple queue queues, described first is determined Module 204 includes:
Submodule is determined, for determining the dining table type of the target dining table according to the dining table information；
Judging submodule, for judging in multiple queue queues with the presence or absence of the target with the dining table type matching Queue；
The determining submodule, if the target for being also used to have with the dining table type matching in multiple queue queues Queue will come foremost in all waiting customers of the object queue according to customer's Queue sequence of the object queue Waiting customer be determined as the first customer.
Wherein, the type of the dining table can be divided into 2 people's tables, 3 people's tables etc. according to the number taken a seat or according to environment Whether closing is divided into box and non-box, can be combined with being divided into 3 people's table boxes etc., and the present invention does not do specific limit to this It is fixed.
Wherein, the object queue refers to the queue queue with the dining table type matching.
In the optional embodiment, different queue queues is distinguished according to dining table type, and customer is according to certainly Oneself demand of having dinner determines the dining table type that oneself is needed, and selects to be lined up team further according to the dining table type oneself needed Column.Therefore, the dining table type of the target dining table can be determined, then judge multiple queuings first according to the dining table information With the presence or absence of the object queue with the dining table type matching in queue；Waiting customer in queue is suitable according to the time of queuing What sequence was lined up, if there is the object queue with the dining table type matching in multiple queue queues, according to the target team The waiting customer that foremost is come in all waiting customers of the object queue is determined as first by customer's Queue sequence of column Customer.As it can be seen that can quickly determine first customer when there is the queue queue with the dining table type matching.
As an alternative embodiment, the generation module 202, if be also used in the queue queue there is no with The object queue of the dining table type matching generates dining table replacement instruction according to the dining table information；
The sending module 203 is also used to dining table replacement instruction being sent to all of multiple queue queues Wait customer；
First determining module 204 is also used to work as to receive and replaces the second confirmation that instruction returns for the dining table When instruction, the waiting customer for sending the second confirmation instruction is determined as the first customer.
Wherein, the dining table replacement instruction currently without the dining table information for the target dining table for waiting customer for will accuse Know current all waiting customers, and prompts whether customer needs replacing dining table.
Preferably, the interval time (30 seconds, 1 minute etc.) for sending the dining table replacement instruction can be preset, first will The dining table replacement instruction is sent to the waiting customer that foremost is come in multiple queue queues, in the interval time Afterwards, then dining table replacement instruction is sent in multiple queue queues and comes the deputy customer in front.
Wherein, the second confirmation instruction refers to that customer replaces dining table, and the confirmation for selecting the target dining table and returning refers to It enables.
In the optional embodiment, because the demand of having dinner of customer may change, for example, customer row's is 3 The queue queue of people's table, may temporarily carry out a friend, at this moment may need to reselect queue queue, select 4 people's tables Queue queue；This when, if having vacated 4 people's tables without waiting for customer, and in time if informing customer, Gu Keke It goes to have dinner to replace dining table, the dining experience of customer can be improved, also save the waiting time of customer；The feelings of actually having dinner of customer Condition may be inconsistent with the demand of having dinner, for example, customer row's is 3 people's tables, but the actual number of having dinner is 2 people, at this moment, if empty 2 people's tables without waiting for customer out, and customer is informed in time, customer can replace dining table, and 2 people's tables is selected to go to have dinner.Institute With, if there is no object queue with the dining table type matching in the queue queue, i.e., the described target dining table without waiting for Customer can generate dining table replacement instruction according to the dining table information, and dining table replacement instruction is sent to multiple described All waiting customers of queue queue will send out when receiving the second confirmation instruction for dining table replacement instruction return The waiting customer of the second confirmation instruction is sent to be determined as the first customer.As it can be seen that the optional embodiment will can not have in time There is the dining table for waiting customer to distribute to customer, improves the efficiency of having dinner of dining table, also provided to need replacing the customer of dining table Certain convenience allows the customer for needing replacing dining table that can know the dining table that can be replaced in time, improves the dining body of customer It tests.
The device as an alternative embodiment, dining room is called out the numbers further include:
Judgment module, for notifying first customer to have dinner it on the target dining table in the notification module 205 Afterwards, the confirmation that whether judgement receives first customer within a preset time is had dinner instruction；
First determining module 204, if being also used to not receive the confirmation of first customer within a preset time just Meal instruction determines the second customer according to the dining table information from all waiting customers in queue queue's information；
The notification module 205 is also used to that second customer is notified to have dinner on the target dining table.
Wherein, second customer refers to the waiting customer for the target dining table that current acquisition system is redistributed, i.e., The customer currently to be called out the numbers again.
In the optional embodiment, because customer may temporarily have thing without that can have dinner, but there is no cancel row Team, it is therefore desirable to judge that the confirmation for whether receiving first customer within a preset time is had dinner instruction；If in preset time The confirmation for not receiving first customer inside is had dinner instruction, shows that first customer cannot be just in busy other things Meal；First customer is deleted from queue queue, at this moment further according to the dining table information, from multiple queue queues The second customer is determined in all waiting customers, and second customer is notified to have dinner on the target dining table.As it can be seen that working as in confirmation Before cannot have dinner but without cancel queuing customer after, the customer that has dinner that calls out the numbers can be redefined, avoid the target dining table There is no customer to go to have dinner, improves the efficiency of having dinner in dining room, meanwhile, it calls out the numbers again in time, improves the experience of customer.
Wherein it is determined that there are many modes had dinner of customer's confirmation, the confirmation by receiving first customer is had dinner finger It enables to determine that customer confirms only one such mode of having dinner, the location information of customer can also be detected, when customer has arrived It when up to the position of the target dining table, determines that customer's confirmation is had dinner, instruction of having dinner can be confirmed by customer's active transmission, determine Gu Visitor's confirmation is had dinner, and can determine that customer's confirmation is had dinner when customer carries out order operation.
Optionally, first customer, which can input cancellation and have dinner, instructs and is sent to system, when system receive it is described Cancellation is had dinner when instructing, and is determined that first customer cancels and is had dinner.
The device as an alternative embodiment, dining room is called out the numbers further include:
Second determining module, after being directed to the cleaning instruction of the target dining table in the generation module 202 generation, And it before cleaning instruction is sent to destination service personnel by the sending module 203, determines belonging to the target dining table Region；
Second determining module, is also used to the region according to belonging to the target dining table, and the region is responsible in determination Multiple attendants；
Second determining module is also used to determine the target for being currently at idle state from multiple attendants Attendant.
In the optional embodiment, dining room can be divided into different regions, and each region can be assigned corresponding Attendant is responsible for, and attendant can be allowed to only focus on oneself responsible region, in this way can with the requirement of rapid response customer, It is thus necessary to determine that region belonging to the target dining table, to determine the attendant for being responsible for the target dining table；But it is each Attendant is likely to be at different states at different times, wherein the state includes working condition and idle state, only There is the attendant being in idle condition just conveniently to go to handle new task, therefore, it is also desirable to from the multiple of the region are responsible for The destination service personnel for being currently at idle state are determined in attendant.In this way, target dining table can be made to be cleared up in time, It can be used by other customers in the most fast time, improve the efficiency of having dinner in dining room.
It optionally, can be with when the region belonging to the target dining table is not on the destination service personnel of idle state The destination service personnel for being currently at idle state are determined from the multiple attendants for be responsible for other regions.
Wherein it is possible to which corresponding priority is arranged in each task to attendant.Optionally, when being responsible for target meal When the attendant in region belonging to table is all in working condition, or, when all attendants are all in working condition in dining room； The first priority of the currently processed task of attendant and the second priority of the cleaning target dining table task are obtained, really Fixed first priority is destination service personnel lower than the attendant of second priority.
As an alternative embodiment, the notification module 205 notifies second customer in the target dining table On the mode had dinner specifically:
Obtain the current geographic position of first customer；
Judge whether the current geographic position belongs to dining room range areas；
If the current geographic position belongs to dining room range areas, notify first customer described by audio frequency apparatus It has dinner on target dining table；Or
If the current geographic position is not belonging to dining room range areas, the first customer of Xiang Suoshu sends notification message of having dinner.
Wherein, the dining room range areas, refers to the region near dining room, can be near dining room within 50 meters, can also To be within 100 meters of dining room attachment etc., this range be can be set.
Wherein, the notification message is used to indicate customer target dining table is gone to have dinner, and may include dining table information, can also be with Including navigation information.
In the optional embodiment, first customer can be obtained to the mobile terminal request of first customer Current geographic position, wherein the geographical location can be longitude and latitude；Then whether judge the current geographic position Belong to dining room range areas, the longitude in dining room middle position can be determined as to the longitude in dining room, by the latitude in dining room middle position Degree is determined as the latitude in dining room, and server can be according to the longitude and latitude in dining room, and according to the longitude of first customer And latitude, calculate the first distance between first customer and dining room, if the first distance be less than preset second away from From (it can be from the default second distance in dining room middle position, server is determining and dining room middle position is the center of circle, second distance The border circular areas constituted for radius is dining room range areas), it is determined that the current geographic position of first customer belongs to dining room Range areas；If the current geographic position belongs to dining room range areas, can be broadcast by the audio frequency apparatus of dining room range areas Report speech message that first customer is notified to have dinner on the target dining table；If the current geographic position is not belonging to dining room Range areas then notifies to have dinner described less than first customer by the audio frequency apparatus of dining room range areas Notification message is sent to the mobile terminal of first customer.As it can be seen that selecting appropriate notice side according to the position where customer Formula can notify customer in time, improve the experience of customer.
The dining room described in Fig. 2 is called out the numbers in device, when the customer for detecting target dining table, which has dinner, to be finished, described in acquisition The dining table information of target dining table；Further, the cleaning generated for the target dining table instructs, and the cleaning is instructed and is sent out Give destination service personnel；When receiving the first confirmation instruction for the cleaning instruction return, current waiting is obtained just Queue queue's information of meal；Further, it according to the dining table information, is cared for from all waitings in queue queue's information The first customer is determined in visitor；Finally, first customer is notified to have dinner on the target dining table.It, can be with as it can be seen that in the present invention The dining situation of all dining tables of real-time detection can notify correlation when the customer for detecting target dining table, which has dinner, to be finished immediately Attendant to target dining table carry out cleaning work, after the completion of cleaning, system can notify customer to have dinner, do not need service people Member's moment concern dining situation, does not need attendant yet and informs foreground and customer, so as to notify customer at the first time Dining, reduces the queuing time of customer, meanwhile, the queuing for improving dining room is had dinner efficiency.
As shown in figure 3, Fig. 3 be the present invention realize dining room call out the numbers method preferred embodiment server structural representation Figure.The server 3 include memory 31, at least one processor 32, be stored in the memory 31 and can it is described extremely The computer program 33 and at least one communication bus 34 run on a few processor 32.
It will be understood by those skilled in the art that schematic diagram shown in Fig. 3 is only the example of server 3, do not constitute pair The restriction of server 3 may include perhaps combining certain components or different components than illustrating more or fewer components, Such as the server 3 can also include input-output equipment, network access equipment etc..
At least one described processor 32 can be central processing unit (Central Processing Unit, CPU), It can also be other general processors, digital signal processor (Digital Signal Processor, DSP), dedicated integrated Circuit (Application Specific Integrated Circuit, ASIC), ready-made programmable gate array (Field- Programmable Gate Array, FPGA) either other programmable logic device, discrete gate or transistor logic, Discrete hardware components etc..The processor 32 can be microprocessor or the processor 32 is also possible to any conventional processor Deng the processor 32 is the control centre of the server 3, utilizes each of various interfaces and the entire server 3 of connection A part.
The memory 31 can be used for storing the computer program 33 and/or module/unit, and the processor 32 passes through Operation executes the computer program and/or module/unit being stored in the memory 31, and calls and be stored in memory Data in 31 realize the various functions of the server 3.The memory 31 can mainly include storing program area and storage number According to area, wherein storing program area can application program needed for storage program area, at least one function (for example sound plays function Energy, image player function etc.) etc.；Storage data area, which can be stored, uses created data (such as audio number according to server 3 According to, phone directory etc.) etc..In addition, memory 31 may include high-speed random access memory, it can also include non-volatile memories Device, such as hard disk, memory, plug-in type hard disk, intelligent memory card (Smart Media Card, SMC), secure digital (Secure Digital, SD) card, flash card (Flash Card), at least one disk memory, flush memory device or other volatibility are solid State memory device.
In conjunction with Fig. 1, the memory 31 in the server 3 stores multiple instruction to realize a kind of dining room side of calling out the numbers The multiple instruction can be performed to realize in method, the processor 32:
When the customer for detecting target dining table, which has dinner, to be finished, the dining table information of the target dining table is obtained；
The cleaning generated for the target dining table instructs, and cleaning instruction is sent to destination service personnel；
When receiving the first confirmation instruction for the cleaning instruction return, acquisition currently waits the queuing team having dinner Column information；
According to the dining table information, the first customer is determined from all waiting customers in queue queue's information；
First customer is notified to have dinner on the target dining table.
In a kind of optional embodiment, queue queue's information includes multiple queue queues, described according to Dining table information determines that the first customer includes: from all waiting customers in queue queue's information
According to the dining table information, the dining table type of the target dining table is determined；
Judge in multiple queue queues with the presence or absence of the object queue with the dining table type matching；
If there is the object queue with the dining table type matching in multiple queue queues, according to the object queue Customer's Queue sequence, the waiting customer that foremost is come in all waiting customers of the object queue is determined as the first Gu Visitor.
In a kind of optional embodiment, the multiple instruction is can be performed to realize in the processor 32:
If there is no object queue with the dining table type matching in the queue queue, according to the dining table information, Generate dining table replacement instruction；
Dining table replacement instruction is sent to all waiting customers of multiple queue queues；
When receiving the second confirmation instruction for dining table replacement instruction return, second confirmation will be sent and referred to The waiting customer of order is determined as the first customer.
In a kind of optional embodiment, it is described notify first customer to have dinner on the target dining table after, The multiple instruction can be performed to realize in the processor 32:
The confirmation whether judgement receives first customer within a preset time is had dinner instruction；
The instruction if confirmation for not receiving first customer within a preset time is had dinner, according to the dining table information, from The second customer is determined in all waiting customers in queue queue's information；
Second customer is notified to have dinner on the target dining table.
In a kind of optional embodiment, described generate is directed to after the cleaning instruction of the target dining table, Yi Jisuo It states before cleaning instruction is sent to destination service personnel, the multiple instruction can be performed to real in the processor 32 It is existing:
Determine region belonging to the target dining table；
According to region belonging to the target dining table, the multiple attendants for being responsible for the region are determined；
The destination service personnel for being currently at idle state are determined from multiple attendants.
It is described to notify that first customer has dinner on the target dining table and include: in a kind of optional embodiment
Obtain the current geographic position of first customer；
Judge whether the current geographic position belongs to dining room range areas；
If the current geographic position belongs to dining room range areas, notify first customer described by audio frequency apparatus It has dinner on target dining table；Or
If the current geographic position is not belonging to dining room range areas, the first customer of Xiang Suoshu sends notification message of having dinner.
Specifically, the processor 32 can refer to the concrete methods of realizing of above-metioned instruction related in Fig. 1 corresponding embodiment The description of step, this will not be repeated here.
In the server 3 described in Fig. 3, when the customer for detecting target dining table, which has dinner, to be finished, the target is obtained The dining table information of dining table；Further, the cleaning generated for the target dining table instructs, and cleaning instruction is sent to Destination service personnel；When receiving the first confirmation instruction for the cleaning instruction return, obtain what current waiting was had dinner Queue queue's information；Further, according to the dining table information, from all waiting customers in queue queue's information Determine the first customer；Finally, first customer is notified to have dinner on the target dining table.As it can be seen that in the present invention, it can be real-time The dining situation for detecting all dining tables can notify relevant clothes when the customer for detecting target dining table, which has dinner, to be finished immediately Business personnel carry out cleaning work to target dining table, and after the completion of cleaning, system can notify customer to have dinner, when not needing attendant Concern dining situation is carved, attendant is not needed yet and informs foreground and customer, so as to notify customer to eat at the first time, Reduce the queuing time of customer, meanwhile, the queuing for improving dining room is had dinner efficiency.
If the integrated module/unit of the server 3 is realized in the form of SFU software functional unit and as independent production Product when selling or using, can store in a computer readable storage medium.Based on this understanding, the present invention realizes All or part of the process in above-described embodiment method can also instruct relevant hardware to complete by computer program, The computer program can be stored in a computer readable storage medium, the computer program when being executed by processor, The step of above-mentioned each embodiment of the method can be achieved.Wherein, the computer program includes computer program code, the calculating Machine program code can be source code form, object identification code form, executable file or certain intermediate forms etc..The computer Readable medium may include: any entity or device, recording medium, USB flash disk, the movement that can carry the computer program code Hard disk, magnetic disk, CD, computer storage, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), electric carrier signal, telecommunication signal and software distribution medium etc..It needs to illustrate It is that the content that the computer-readable medium includes can be fitted according to the requirement made laws in jurisdiction with patent practice When increase and decrease, such as in certain jurisdictions, according to legislation and patent practice, computer-readable medium does not include electric carrier wave letter Number and telecommunication signal.
In several embodiments provided by the present invention, it should be understood that disclosed system, device and method can be with It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the module It divides, only a kind of logical function partition, there may be another division manner in actual implementation.
The module as illustrated by the separation member may or may not be physically separated, aobvious as module The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple In network unit.Some or all of the modules therein can be selected to realize the mesh of this embodiment scheme according to the actual needs 's.
It, can also be in addition, each functional module in each embodiment of the present invention can integrate in one processing unit It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list Member both can take the form of hardware realization, can also realize in the form of hardware adds software function module.
It is obvious to a person skilled in the art that invention is not limited to the details of the above exemplary embodiments, Er Qie In the case where without departing substantially from spirit or essential attributes of the invention, the present invention can be realized in other specific forms.Therefore, no matter From the point of view of which point, the present embodiments are to be considered as illustrative and not restrictive, and the scope of the present invention is by appended power Benefit requires rather than above description limits, it is intended that all by what is fallen within the meaning and scope of the equivalent elements of the claims Variation is included in the present invention.Any attached associated diagram label in claim should not be considered as right involved in limitation to want It asks.Furthermore, it is to be understood that one word of " comprising " does not exclude other units or steps, odd number is not excluded for plural number.It is stated in system claims Multiple units or device can also be implemented through software or hardware by a unit or device.Second equal words are used to table Show title, and does not indicate any particular order.
Finally it should be noted that the above examples are only used to illustrate the technical scheme of the present invention and are not limiting, although reference Preferred embodiment describes the invention in detail, those skilled in the art should understand that, it can be to of the invention Technical solution is modified or equivalent replacement, without departing from the spirit and scope of the technical solution of the present invention.

Claims (10)

  1. A kind of method 1. dining room is called out the numbers, which is characterized in that the described method includes:
    When the customer for detecting target dining table, which has dinner, to be finished, the dining table information of the target dining table is obtained；
    The cleaning generated for the target dining table instructs, and cleaning instruction is sent to destination service personnel；
    When receiving the first confirmation instruction for the cleaning instruction return, acquisition currently waits the queue queue having dinner to believe Breath；
    According to the dining table information, the first customer is determined from all waiting customers in queue queue's information；
    First customer is notified to have dinner on the target dining table.
  2. The method 2. dining room according to claim 1 is called out the numbers, which is characterized in that queue queue's information includes multiple queuings Queue, it is described according to the dining table information, the first customer packet is determined from all waiting customers in queue queue's information It includes:
    According to the dining table information, the dining table type of the target dining table is determined；
    Judge in multiple queue queues with the presence or absence of the object queue with the dining table type matching；
    If there is the object queue with the dining table type matching in multiple queue queues, according to the Gu of the object queue The waiting customer that foremost is come in all waiting customers of the object queue is determined as the first customer by objective Queue sequence.
  3. The method 3. dining room according to claim 2 is called out the numbers, which is characterized in that call out the numbers method in the dining room further include:
    It is generated if there is no the object queues with the dining table type matching in the queue queue according to the dining table information Dining table replacement instruction；
    Dining table replacement instruction is sent to all waiting customers of multiple queue queues；
    When receiving the second confirmation instruction for dining table replacement instruction return, the second confirmation instruction will be sent Customer is waited to be determined as the first customer.
  4. The method 4. dining room according to claim 1 is called out the numbers, which is characterized in that described to notify first customer in the mesh After having dinner on mark dining table, the dining room is called out the numbers method further include:
    The confirmation whether judgement receives first customer within a preset time is had dinner instruction；
    The instruction if confirmation for not receiving first customer within a preset time is had dinner, according to the dining table information, from described The second customer is determined in all waiting customers in queue queue's information；
    Second customer is notified to have dinner on the target dining table.
  5. The method 5. dining room according to any one of claim 1 to 4 is called out the numbers, which is characterized in that described to generate for described Target dining table cleaning instruction after and it is described by the cleaning instruct be sent to destination service personnel before, the dining room It calls out the numbers method further include:
    Determine region belonging to the target dining table；
    According to region belonging to the target dining table, the multiple attendants for being responsible for the region are determined；
    The destination service personnel for being currently at idle state are determined from multiple attendants.
  6. The method 6. dining room according to any one of claim 1 to 4 is called out the numbers, which is characterized in that described to notify described first Customer has dinner on the target dining table
    Obtain the current geographic position of first customer；
    Judge whether the current geographic position belongs to dining room range areas；
    If the current geographic position belongs to dining room range areas, notify first customer in the target by audio frequency apparatus It has dinner on dining table；Or
    If the current geographic position is not belonging to dining room range areas, the first customer of Xiang Suoshu sends notification message of having dinner.
  7. The device 7. a kind of dining room is called out the numbers, which is characterized in that dining room device of calling out the numbers includes:
    Module is obtained, for obtaining the dining table information of the target dining table when the customer for detecting target dining table has dinner and finishes；
    Generation module, for generating the cleaning instruction for being directed to the target dining table；
    Sending module, for cleaning instruction to be sent to destination service personnel；
    The acquisition module is also used to obtain current when receiving the first confirmation instruction for the cleaning instruction return Wait the queue queue's information having dinner；
    First determining module is used for according to the dining table information, from all waiting customers in queue queue's information really Fixed first customer；
    Notification module, for notifying first customer to have dinner on the target dining table.
  8. The device 8. dining room according to claim 7 is called out the numbers, which is characterized in that queue queue's information includes multiple queuings Queue, first determining module include:
    Submodule is determined, for determining the dining table type of the target dining table according to the dining table information；
    Judging submodule, for judging in multiple queue queues with the presence or absence of the target team with the dining table type matching Column；
    The determining submodule, if the target team for being also used to have with the dining table type matching in multiple queue queues Column, according to customer's Queue sequence of the object queue, will come foremost in all waiting customers of the object queue Customer is waited to be determined as the first customer.
  9. 9. a kind of server, which is characterized in that the server includes processor and memory, and the processor is deposited for executing The computer program stored in reservoir is called out the numbers method with realizing the dining room as described in any one of claim 1 to 6.
  10. 10. a kind of computer readable storage medium, which is characterized in that the computer-readable recording medium storage has at least one Instruction, at least one described instruction realize that the dining room as described in any one of claim 1 to 6 is called out the numbers when being executed by processor Method.
CN201910252230.XA 2019-03-29 2019-03-29 Dining room is called out the numbers method, apparatus, server and storage medium Pending CN109948949A (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CN201910252230.XA CN109948949A (en) 2019-03-29 2019-03-29 Dining room is called out the numbers method, apparatus, server and storage medium
PCT/CN2019/118598 WO2020199602A1 (en) 2019-03-29 2019-11-14 Restaurant number calling method and device, and server and storage medium

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Application publication date: 20190628