CN109671004A - A kind of self-service government services method Internet-based - Google Patents
A kind of self-service government services method Internet-based Download PDFInfo
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- CN109671004A CN109671004A CN201811599313.8A CN201811599313A CN109671004A CN 109671004 A CN109671004 A CN 109671004A CN 201811599313 A CN201811599313 A CN 201811599313A CN 109671004 A CN109671004 A CN 109671004A
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- 238000012550 audit Methods 0.000 claims abstract description 5
- 230000002452 interceptive effect Effects 0.000 claims abstract description 5
- 238000012795 verification Methods 0.000 claims abstract description 5
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The present invention relates to self-service government services technical fields, more particularly to a kind of self-service government services method Internet-based, the method step includes: viewing guide, guide of action is watched by interactive TV, the Requirements for Acceptance of working service item is understood, handles material, handles the information inquiries such as process, charge situation, legal foundation；Transacting business arrives transacting business at self-aided terminal；Backstage is examined, reception special seat barcode scanning, after verification data, backstage is transferred to examine；Whether need to submit material, background audit people judges whether this application requires supplementation with material；Short massage notice submits material, if necessary to supplementary material, short massage notice transactor can submit material by examination & approval, the present invention effectively extends service time of handling affairs, it is narrow to solve the problems, such as that administrative services center dot number lacks covering surface, the investment for reducing administrative services center manpower, financial resources and material resources provides more Self-Service windows, improves working efficiency of service.
Description
Technical field
The present invention relates to self-service government services technical fields, and in particular to a kind of self-service government services side Internet-based
Method.
Background technique
Online government affairs service platform construction is actively pushed forward in current each department and each area, carries out online working, effectively optimizes
Government services facilitate enterprise and the masses, have built good environment for public foundation, millions of people innovation.But there is also online simultaneously
Government affairs service content is lack of standardization, service inconvenience is prompt, and online government affairs service platform not intercommunication, data are not shared, on-line off-line connection
It is unsmooth, the problems such as standardization and normalization degree of government affairs service is not high enough.For this reason, it may be necessary to which it is integrated to further strengthen the whole nation
" internet+government affairs service " technology and service system whole design constantly promote the online government affairs service level in each department and each area.
For this purpose, we design a kind of self-service government services method Internet-based.
Summary of the invention
In view of the deficiencies of the prior art, the invention discloses a kind of self-service government services method Internet-based, this hairs
Bright effective extension is handled affairs service time, narrow, the reduction administrative services that solve the problems, such as that administrative services center dot number lacks covering surface
The investment of center manpower, financial resources and material resources, it is interior in a limited space, more Self-Service windows are provided, the service of working is improved
Efficiency.
Specific technical solution is as follows:
A kind of self-service government services method Internet-based, the method step include:
S1: viewing guide watches guide of action by interactive TV, understands the Requirements for Acceptance of working service item, handles
Material handles the information inquiries such as process, charge situation, legal foundation；
S2: transacting business arrives transacting business at self-aided terminal；
S3: backstage is examined, reception special seat barcode scanning, after verification data, backstage is transferred to examine；
S4: whether need to submit material, background audit people judges whether this application requires supplementation with material；
S5: short massage notice submits material, and if necessary to supplementary material, short massage notice transactor can submit material by examination & approval
Material, application material can expect that container does pickup by logistics cabinet, band；
S6: short massage notice collects material, if be not necessarily to supplementary material, or allow hold lack accept handle item, directly
It finishes, short massage notice citizen's pickup code, government affair centre is sent to transactor by courier after the completion of handling and reserves address or bee box.
Preferably, the transacting business S2 specific steps are as follows: China second-generation identity card is placed in induction zone 3-5 seconds, wait issue
Drip, then place 2 seconds, subsequently into face identification system, if the interface can not reading identity card, click yellow refreshing press
Button again attempts to, and into after recognition of face interface, motor starts to sample, it may appear that The Scarlet Letter countdown at the end of countdown, can be caught
It grasps face and then starts to identify, identify successfully, into system main interface, select the item to be bid to host, show the item institute
The requirement needed, related table or Copy of ID Card are printed, and material column in the left side are clicked after required upload material
The last submission of table, which is handled and fills in relevant information, facilitates contact and mailing, this item so is just uploaded and completed.
Preferably, the self-aided terminal is set in market, the 24 hours Rooms in street, community and neighbourhood committee, village.
Preferably, online and accept window and complete to handle affairs after application, pass through the number of input reception on TV or related
Coding is to inquire the progress for handling item.
Preferably, pass through identity card barcode scanning, after human face scanning certification enters terminal system, system automatically generated known users
Information simplifies and declares and makes a report on process, is scanned upload acquisition to the material that need to be provided by high photographing instrument, can " window by
Reason " self-service terminal accepts related service, simplifies mode of operation.
Preferably, the backstage examination & approval S3 will examine thing according to the property of examination and approval procedure, feature, complicated and simple and significance level
Item is divided into " whole process is self-service to be handled ", " promise to undertake the self-service bidding of part ", " examination and approval procedure in parallel " three classes are arranged, and classification is set item by item
Determine approval process, the permission, responsibility, time limit of each item are decomposed into each approval node, job duty is specified, responsibility is avoided to push away
Venezuelan.
The utility model has the advantages that make the working masses experience most convenient, most efficient government affairs service, simply the masses are left for, multiple
It is miscellaneous to leave machine for, by big data basic platform data sharing, really realize various dimensions support, using being fully integrated and function
It flexibly expands, realizes data sharing and business cooperation between each approval function department, inter-sectional system barrier is got through, to thing
Item title, working material, workflow and data flow carry out unified standard, it is ensured that examination & approval link consistency, normalization pass through
Identity card barcode scanning, after human face scanning certification enters terminal system, system automatically generated known users information simplifies to declare and makes a report on stream
Journey is scanned upload acquisition to the material that need to be provided by high photographing instrument, can accept in " window is accepted " self-service terminal
Related service simplifies mode of operation and is divided into examination and approval procedure according to the property of examination and approval procedure, feature, complicated and simple and significance level
" whole process is self-service to be handled ", " promising to undertake the self-service bidding of part ", " examination and approval procedure in parallel " three classes are arranged, item by item classification setting examination & approval
The permission, responsibility, time limit of each item are decomposed each approval node, specify job duty, responsibility is avoided to shift responsibility onto others by process.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1: transacting business case flow chart of the present invention；
Fig. 2: the method for the present invention flow chart of steps.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention
In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is
A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art
Every other embodiment obtained without creative efforts, shall fall within the protection scope of the present invention.
Referring to Fig. 1-2: a kind of self-service government services method Internet-based, the method step include:
S1: viewing guide watches guide of action by interactive TV, understands the Requirements for Acceptance of working service item, handles
Material handles the information inquiries such as process, charge situation, legal foundation；
S2: transacting business arrives transacting business at self-aided terminal；
S3: backstage is examined, reception special seat barcode scanning, after verification data, backstage is transferred to examine；
S4: whether need to submit material, background audit people judges whether this application requires supplementation with material；
S5: short massage notice submits material, and if necessary to supplementary material, short massage notice transactor can submit material by examination & approval
Material, application material can expect that container does pickup by logistics cabinet, band；
S6: short massage notice collects material, if be not necessarily to supplementary material, or allow hold lack accept handle item, directly
It finishes, short massage notice citizen's pickup code, government affair centre is sent to transactor by courier after the completion of handling and reserves address or bee box.
Specifically, transacting business S2 specific steps are as follows: China second-generation identity card is placed in induction zone 3-5 seconds, drop one to be issued
Sound, then place 2 seconds, subsequently into face identification system, if the interface can not reading identity card, click yellow refresh button again
Secondary trial, into after recognition of face interface, motor starts to sample, it may appear that The Scarlet Letter countdown at the end of countdown, can capture
Then face starts to identify, identifies successfully, into system main interface, select the item to be bid to host, show needed for the item
It is required that related table or Copy of ID Card are printed, left side list of materials is clicked most after required upload material
Submission afterwards, which is handled and fills in relevant information, facilitates contact and mailing, this item so is just uploaded and completed.
Specifically, self-aided terminal is set in market, the 24 hours Rooms in street, community and neighbourhood committee, village.
Specifically, passing through the number of input reception on TV or related online and accept window and complete to handle affairs after application
Coding is to inquire the progress for handling item.
Specifically, by identity card barcode scanning, after human face scanning certification enters terminal system, system automatically generated known users
Information simplifies and declares and makes a report on process, is scanned upload acquisition to the material that need to be provided by high photographing instrument, can " window by
Reason " self-service terminal accepts related service, simplifies mode of operation.
Specifically, the backstage examination & approval S3 will examine thing according to the property of examination and approval procedure, feature, complicated and simple and significance level
Item is divided into " whole process is self-service to be handled ", " promise to undertake the self-service bidding of part ", " examination and approval procedure in parallel " three classes are arranged, and classification is set item by item
Determine approval process, the permission, responsibility, time limit of each item are decomposed into each approval node, job duty is specified, responsibility is avoided to push away
Venezuelan.
Working principle: watching guide of action by interactive TV, understands the Requirements for Acceptance of working service item, handles material
Expect, handle the information inquiries such as process, charge situation, legal foundation, transactor's transacting business at self-aided terminal, by two generation identity
Card is placed in induction zone 3-5 seconds, wait issue one sound of drop, then places 2 seconds, subsequently into face identification system, if the interface can not
Reading identity card is then clicked yellow refresh button and is again attempted to, and into after recognition of face interface, motor starts to sample, it may appear that
The Scarlet Letter countdown at the end of countdown, can capture face and then start to identify, identify successfully, into system main interface, selection
Related table or Copy of ID Card are printed in the item to be bid to host, requirement needed for showing the item, required material
Material clicks the last submission of left side list of materials and handles and fill in relevant information after uploading facilitates contact and mailing, in this way this
A item is just uploaded and is completed；
According to the property of examination and approval procedure, feature, complicated and simple and significance level, examination and approval procedure is divided into " whole process is self-service to be done
Reason ", " promising to undertake the self-service bidding of part ", " examination and approval procedure in parallel " three classes are arranged, item by item classification setting approval process, by each thing
The permission of item, responsibility, time limit decompose each approval node, specify job duty, responsibility is avoided to shift responsibility onto others；
Special seat barcode scanning is received, after verification data, backstage personnel is transferred to examine, background audit people judges whether this application needs
Supplementary material, if necessary to supplementary material, short massage notice transactor can submit material by examination & approval, and application material can pass through object
Stream cabinet, band expect that container does pickup, if be not necessarily to supplementary material, or allow to hold lack accept handle item, it is direct complete
Knot, short massage notice citizen's pickup code, government affair centre are sent to transactor by courier after the completion of handling and reserve address or bee box,
It is online and accept window and complete to handle affairs after application, item is handled to inquire by the number of input reception on TV or correlative coding
Progress.
In the description of this specification, the description of reference term " one embodiment ", " example ", " specific example " etc. means
Particular features, structures, materials, or characteristics described in conjunction with this embodiment or example are contained at least one implementation of the invention
In example or example.In the present specification, schematic expression of the above terms may not refer to the same embodiment or example.
Moreover, particular features, structures, materials, or characteristics described can be in any one or more of the embodiments or examples to close
Suitable mode combines.
The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations；Although with reference to the foregoing embodiments
Invention is explained in detail, those skilled in the art should understand that: it still can be to aforementioned each implementation
Technical solution documented by example is modified or equivalent replacement of some of the technical features；And these modification or
Replacement, the spirit and scope for technical solution of various embodiments of the present invention that it does not separate the essence of the corresponding technical solution.
Claims (6)
1. a kind of self-service government services method Internet-based, it is characterised in that: the method step includes:
S1: viewing guide, by interactive TV watch guide of action, understand working service item Requirements for Acceptance, handle material,
Handle the information inquiries such as process, charge situation, legal foundation；
S2: transacting business arrives transacting business at self-aided terminal；
S3: backstage is examined, reception special seat barcode scanning, after verification data, backstage is transferred to examine；
S4: whether need to submit material, background audit people judges whether this application requires supplementation with material；
S5: short massage notice submits material, and if necessary to supplementary material, short massage notice transactor can submit material by examination & approval,
Application material can expect that container does pickup by logistics cabinet, band；
S6: short massage notice collects material, if be not necessarily to supplementary material, or allow hold lack accept handle item, directly finish,
Short massage notice citizen's pickup code, government affair centre are sent to transactor by courier after the completion of handling and reserve address or bee box.
2. self-service government services method Internet-based according to claim 1, it is characterised in that: the transacting business
S2 specific steps are as follows: China second-generation identity card is placed in induction zone 3-5 seconds, wait issue one sound of drop, then is placed 2 seconds, subsequently into people
Face identifying system, if the interface can not reading identity card, click yellow refresh button and again attempt to, into recognition of face interface
Afterwards, motor starts to sample, it may appear that The Scarlet Letter countdown at the end of countdown, can capture face and then start to identify, be identified as
Function selects the item to be bid to host, requirement needed for showing the item, by related table or identity card into system main interface
Copy prints, and list of materials last submission in the left side is clicked after required upload material and handles and fills in related money
Material facilitates contact and mailing, this item so is just uploaded and completed.
3. self-service government services method Internet-based according to claim 1, it is characterised in that: the self-aided terminal
It is set in market, the 24 hours Rooms in street, community and neighbourhood committee, village.
4. self-service government services method Internet-based according to claim 2, it is characterised in that: online and accept
After window completes working application, the progress for handling item is inquired by the number of input reception on TV or correlative coding.
5. self-service government services method Internet-based according to claim 2, it is characterised in that: swept by identity card
Code, after human face scanning certification enters terminal system, system automatically generated known users information simplifies to declare and makes a report on process, passes through
High photographing instrument is scanned upload acquisition to the material that need to be provided, and can accept related industry in " window is accepted " self-service terminal
Business simplifies mode of operation.
6. self-service government services method Internet-based according to claim 1, it is characterised in that: the backstage examination & approval
S3 is divided into " whole process is self-service to be handled " according to the property of examination and approval procedure, feature, complicated and simple and significance level, by examination and approval procedure, " promises to undertake
The self-service bidding of part ", " examination and approval procedure in parallel " three classes are arranged, item by item classification setting approval process, by the permission of each item,
Responsibility, time limit decompose each approval node, specify job duty, and responsibility is avoided to shift responsibility onto others.
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| CN201811599313.8A CN109671004A (en) | 2018-12-26 | 2018-12-26 | A kind of self-service government services method Internet-based |
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Cited By (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110163564A (en) * | 2019-04-30 | 2019-08-23 | 广州市中智软件开发有限公司 | Method, system and the storage medium of item service are generated based on item model |
| CN110197362A (en) * | 2019-05-25 | 2019-09-03 | 深圳供电局有限公司 | Method for processing business and its system are held in a kind of electric power electricity consumption increase and decrease |
| CN110287249A (en) * | 2019-06-17 | 2019-09-27 | 中电科大数据研究院有限公司 | A kind of service system based on micro services framework |
| CN110322229A (en) * | 2019-07-05 | 2019-10-11 | 上海卓繁信息技术股份有限公司 | It is self-service to handle work system |
| CN110689470A (en) * | 2019-09-29 | 2020-01-14 | 云南永兴元科技有限公司 | Government affair service system based on internet |
| CN111049916A (en) * | 2019-12-18 | 2020-04-21 | 腾讯云计算（北京）有限责任公司 | Control method, control device, proxy server and storage medium |
| CN111191100A (en) * | 2019-11-08 | 2020-05-22 | 腾讯科技（深圳）有限公司 | Government affair information processing method and device and computer readable storage medium |
| CN112070468A (en) * | 2020-08-28 | 2020-12-11 | 湖北中科网络科技股份有限公司 | Method for assisting business handling administrative examination and approval based on artificial intelligence platform |
| CN112488672A (en) * | 2020-12-17 | 2021-03-12 | 深圳市中博科创信息技术有限公司 | Method for realizing government affair second batch business and business system |
| CN112561455A (en) * | 2019-09-26 | 2021-03-26 | 腾讯科技（深圳）有限公司 | Service application control system and service application control method |
| CN114374546A (en) * | 2021-12-22 | 2022-04-19 | 北明成功软件(山东)有限公司 | Cross-domain intercommunication help agency system based on multimedia remote assistance technology |
| CN114463901A (en) * | 2022-03-01 | 2022-05-10 | 北京家音顺达数据技术有限公司 | Official delivery system and method based on non-contact intelligent authorization technology |
| CN114554298A (en) * | 2022-02-23 | 2022-05-27 | 贵州多彩宝互联网服务有限公司 | Household affair handling system and method based on smart television |
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Cited By (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110163564A (en) * | 2019-04-30 | 2019-08-23 | 广州市中智软件开发有限公司 | Method, system and the storage medium of item service are generated based on item model |
| CN110197362A (en) * | 2019-05-25 | 2019-09-03 | 深圳供电局有限公司 | Method for processing business and its system are held in a kind of electric power electricity consumption increase and decrease |
| CN110287249A (en) * | 2019-06-17 | 2019-09-27 | 中电科大数据研究院有限公司 | A kind of service system based on micro services framework |
| CN110322229A (en) * | 2019-07-05 | 2019-10-11 | 上海卓繁信息技术股份有限公司 | It is self-service to handle work system |
| CN112561455B (en) * | 2019-09-26 | 2023-09-22 | 腾讯科技（深圳）有限公司 | Business application control system and business application control method |
| CN112561455A (en) * | 2019-09-26 | 2021-03-26 | 腾讯科技（深圳）有限公司 | Service application control system and service application control method |
| CN110689470A (en) * | 2019-09-29 | 2020-01-14 | 云南永兴元科技有限公司 | Government affair service system based on internet |
| CN110689470B (en) * | 2019-09-29 | 2024-04-16 | 云南永兴元科技有限公司 | Government affair service system based on internet |
| CN111191100A (en) * | 2019-11-08 | 2020-05-22 | 腾讯科技（深圳）有限公司 | Government affair information processing method and device and computer readable storage medium |
| CN111049916A (en) * | 2019-12-18 | 2020-04-21 | 腾讯云计算（北京）有限责任公司 | Control method, control device, proxy server and storage medium |
| CN112070468A (en) * | 2020-08-28 | 2020-12-11 | 湖北中科网络科技股份有限公司 | Method for assisting business handling administrative examination and approval based on artificial intelligence platform |
| CN112488672A (en) * | 2020-12-17 | 2021-03-12 | 深圳市中博科创信息技术有限公司 | Method for realizing government affair second batch business and business system |
| CN112488672B (en) * | 2020-12-17 | 2024-04-02 | 深圳市中博科创信息技术有限公司 | Method for realizing government affair second batch service and service system |
| CN114374546A (en) * | 2021-12-22 | 2022-04-19 | 北明成功软件(山东)有限公司 | Cross-domain intercommunication help agency system based on multimedia remote assistance technology |
| CN114554298A (en) * | 2022-02-23 | 2022-05-27 | 贵州多彩宝互联网服务有限公司 | Household affair handling system and method based on smart television |
| CN114463901B (en) * | 2022-03-01 | 2022-10-11 | 北京家音顺达数据技术有限公司 | Official delivery system and method based on non-contact intelligent authorization technology |
| CN114463901A (en) * | 2022-03-01 | 2022-05-10 | 北京家音顺达数据技术有限公司 | Official delivery system and method based on non-contact intelligent authorization technology |
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