CN114554298A - Household affair handling system and method based on smart television - Google Patents
Household affair handling system and method based on smart television Download PDFInfo
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- CN114554298A CN114554298A CN202210166394.2A CN202210166394A CN114554298A CN 114554298 A CN114554298 A CN 114554298A CN 202210166394 A CN202210166394 A CN 202210166394A CN 114554298 A CN114554298 A CN 114554298A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/47—End-user applications
- H04N21/478—Supplemental services, e.g. displaying phone caller identification, shopping application
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Abstract
The invention discloses a family affair handling system and method based on an intelligent television. The system comprises an intelligent remote controller, an intelligent television and a politician service platform; the invention can build different application ports aiming at governments, enterprises and individuals, provide services such as information release, industrial dynamic monitoring, government affair service and the like for governments, provide services such as commodity propaganda, production and marketing butt joint, marketing guidance and the like for enterprises through the system, provide services such as accurate pushing, commodity purchasing, complaint suggestion and the like for individuals and products and services, and realize 'administration, commercial and civil' of the whole function. The invention introduces government affairs, commerce and civil services into the television terminal, and realizes the integration of transaction, payment and shopping transaction at the television terminal. Through the smart television, a user system and a business form which take a family as a unit are combined with an application scene of a television terminal, so that the family can handle government affairs, civil life and commercial service more quickly and conveniently.
Description
Technical Field
The invention relates to the technical field of television marketing, in particular to a family affair handling system and method based on an intelligent television.
Background
In addition to unreasonable industrial structure, the traditional tv is still disadvantageous in the rapidly developing market of electronic products and the market competition of internet services due to its low relative technical content and tv service singleness. In addition, the traditional television industry is not compatible with the modern digital technology, the traditional television is lack of intelligent interaction mode with the existing generation, and the existing public service hall is difficult to handle, low in efficiency and immature in a television commercial mode, so that the invention is provided.
Disclosure of Invention
The invention aims to provide a family transaction system and a family transaction method based on an intelligent television, which can realize intelligent interaction between a user and a television terminal and realize transaction, payment and shopping transaction at a television terminal.
In order to solve the technical problems, the technical scheme of the invention is as follows: a family affair handling system based on an intelligent television comprises an intelligent remote controller, the intelligent television and a civil service platform;
the intelligent remote controller comprises a sound card module and a keyboard module, wherein the sound card module inputs information and issues instructions for a user by voice, and the keyboard module inputs information and issues instructions for a user keyboard, which are connected with the intelligent television by signals;
the intelligent television comprises a hardware module and an operating system, wherein the hardware module comprises an intelligent camera, a remote control information receiving module and a broadcast television module, the intelligent camera provides face recognition authentication and face scanning payment for a user, the remote control information receiving module receives information input by a sound card module and a keyboard module and feeds the information back to the operating system, the operating system comprises a broadcast television, a citizen intelligent application module and a television manufacturer application module, the citizen intelligent application module receives an instruction sent by an intelligent remote controller, judges an operating instruction and sends the operating instruction to a citizen service platform, and the operating system is in two-way data communication with the citizen service platform;
the government affair service platform is integrated in the intelligent television and is in bidirectional data communication with a government affair and business intelligent application module of the intelligent television, the government affair service, the civil service and the business service are included, the government affair service transacts basic services of office function departments of each hall for users, the civil service transacts various life payment services for the users, the business service provides accurate pushing, commodity purchasing and complaint suggestions for the users, provides commodity propaganda, production and marketing butt joint and marketing guidance for enterprises, and feeds processing results back to the intelligent television for display.
The intelligent television also comprises a touch display screen which is integrated with the intelligent television, the touch display screen provides manual input information for a user, and bidirectional data communication is realized with an operating system.
The government affair services comprise electronic certificates, medical health, transportation travel, education and education, employment, marital fertility, public security family membership, housing industry and retirement and old age care.
The civil services comprise life payment, education, employment, social security, medical treatment, housekeeping, traffic, old age care and travel.
The commercial services comprise special agricultural products, famous tea and wine, leisure food, milk and wine, grain and oil rice flour, fresh vegetables, personal daily chemicals, digital home appliances, Xinhua bookstores and duty-free commodities.
And the civil service platform is connected with a government service network to realize bidirectional data communication.
And the civil service platform is connected with the real-name authentication system of the public security department to realize bidirectional data communication.
The intelligent television is characterized by further comprising a voice interaction module integrated in the intelligent television, wherein the voice interaction module provides a voice interaction function for a user, and voice communication between the user and the intelligent television is achieved.
An operation method of a family office system based on a smart television comprises the following steps:
step one, a user inputs information through a keyboard or voice and issues an instruction;
step two, a remote control information receiving module in the intelligent television receives an instruction issued by a user and sends the instruction to an operating system;
and step three, the civil service platform receives the instruction sent by the operating system, judges whether the instruction belongs to the information sensitive service, starts a camera to carry out real name and face brushing authentication if the instruction belongs to the information sensitive service, sends the instruction to the civil service platform to carry out corresponding processing if the authentication is successful, displays a processing result on the television terminal, directly sends the instruction to the civil service platform if the authentication is not successful, and displays the processing result through the television terminal.
Compared with the prior art, the invention has the beneficial effects that:
the invention can realize that different application ports are created aiming at governments, enterprises and individuals, the services such as information release, industrial dynamic monitoring, government affair service and the like are provided for the governments, the enterprises can provide services such as commodity propaganda, production and marketing butt joint, marketing guidance and the like through the system, the services such as accurate pushing, commodity purchasing, complaint suggestion and the like of products and services are provided for the individuals, and the 'administrative, commercial and civil' of the whole function is realized. The invention introduces government affairs, commerce and civil services into the television terminal, and realizes the integration of transaction, payment and shopping transaction at the television terminal. Through the smart television, a user system and a business form which take a family as a unit are combined with an application scene of a television terminal, so that the family can handle government affairs, civil life and commercial service more quickly and conveniently. The television operation system is improved, real-name authentication, voice interaction and online payment capabilities are integrated, and the television expands towards business handling. The television remote controller is improved, the visual touch screen and the voice interaction function are integrated, and interaction with a television terminal can be carried out more conveniently.
Drawings
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is a flow chart of a method of the present invention;
FIG. 3 is a flow chart of the implementation of the civil service of the present invention.
Detailed Description
The following further describes embodiments of the present invention with reference to the drawings. It should be noted that the description of the embodiments is provided to help understanding of the present invention, but the present invention is not limited thereto. In addition, the technical features involved in the embodiments of the present invention described below may be combined with each other as long as they do not conflict with each other.
Referring to fig. 1, the home transaction system based on the smart television of the present invention includes an intelligent remote controller, a smart television and a civil service platform;
the intelligent remote controller comprises a sound card module and a keyboard module, wherein the sound card module inputs information and issues instructions for a user by voice, and the keyboard module inputs information and issues instructions for a user keyboard, which are connected with the intelligent television by signals;
the intelligent television comprises a hardware module and an operating system, wherein the hardware module comprises an intelligent camera, a remote control information receiving module and a broadcast television module, the intelligent camera provides face recognition authentication and face scanning payment for a user, the remote control information receiving module receives information input by a sound card module and a keyboard module and feeds the information back to the operating system, the operating system comprises a broadcast television, a citizen intelligent application module and a television manufacturer application module, the citizen intelligent application module receives an instruction sent by an intelligent remote controller, judges an operating instruction and sends the operating instruction to a citizen service platform, and the operating system is in two-way data communication with the citizen service platform;
the government affair service platform is integrated in the intelligent television and is in bidirectional data communication with a government affair and business intelligent application module of the intelligent television, the government affair service, the civil service and the business service are included, the government affair service transacts basic services of office function departments of each hall for users, the civil service transacts various life payment services for the users, the business service provides accurate pushing, commodity purchasing and complaint suggestions for the users, provides commodity propaganda, production and marketing butt joint and marketing guidance for enterprises, and feeds processing results back to the intelligent television for display.
The intelligent television also comprises a touch display screen which is integrated with the intelligent television, the touch display screen provides manual input information for a user, and bidirectional data communication is realized with an operating system.
The government affair services comprise electronic certificates, medical health, transportation travel, education and education, employment, marital fertility, public security family membership, housing industry and retirement and old age care.
The civil services comprise life payment, education, employment, social security, medical treatment, housekeeping, traffic, old age care and travel.
The commercial services include special agricultural products, famous tea and wine, leisure food, milk and wine, grain and oil rice flour, fresh vegetables, personal daily chemicals, digital home appliances, Xinhua bookstores and duty-free commodities.
And the civil service platform is connected with a government service network to realize bidirectional data communication.
And the civil service platform is connected with the real-name authentication system of the public security department to realize bidirectional data communication.
The intelligent television is characterized by further comprising a voice interaction module integrated in the intelligent television, wherein the voice interaction module provides a voice interaction function for a user, and voice communication between the user and the intelligent television is achieved.
The system can realize the universality, can realize the universality by creating different application ports aiming at governments, enterprises and individuals, provides services such as information release, industrial dynamic monitoring, government affair service and the like for the governments, provides services such as commodity propaganda, production and marketing butt joint, marketing guidance and the like for the enterprises through the mode, provides services such as accurate pushing, commodity purchasing, complaint suggestion and the like for the individuals and products and services, and realizes the 'administrative, commercial and civil' of the whole function.
The invention can change the current situation of the television industry and promote the upgrading and updating of the traditional television; in addition to unreasonable industrial structure, the traditional tv is still disadvantageous in the rapidly developing market of electronic products and the market competition of internet services due to its low relative technical content and tv service singleness. The mode can promote the integration of the traditional television industry and the modern digital technology, newly increase the service function of television services, enrich the integrated content of the television, innovate the intelligent interactive mode of the traditional television and the current generation, increase various service handling channels, enable the masses to share the multi-mode service handling mode of off-line handling-on-line handling-fingertip handling-television handling, change the mode that the traditional television industry only provides the output of film and television products, enable the change from the single output of the content to the service interaction, promote the upgrade and the update of the traditional television terminal, and create the intelligent experience of the brand new television.
Various types of resources, such as channels of broadcasting and television, television brand parties, operators and the like, can be reasonably utilized, and the traditional television information spreading mode is changed. With the radio and television example, this mode can combine together through the current data resource of radio and television and local government affair APP, and the new all kinds of government affair civil service scene functions of newly-increased make "radio and television + government affair aftermarket" new mode.
The system integrates the advantages of the traditional television and the local government platform to form a family office hall; the television can integrate the mature scene functions of all the systems on the television to form a household intelligent terminal integrating interaction, entertainment and propaganda, the intercommunication of a platform and the television, the interconnection of the government and the masses and the interaction between the masses and the terminal are realized, various services are provided for all families, the government can easily handle various government affair and civil services without going out, and powerful support is provided for promoting the construction of an area once a minute.
The invention realizes data collection and arrangement, promotes the transformation of functional governments to service governments, and forms regional trial demonstration; through the mature government affair system integrated on traditional smart television, can form a comprehensive data information network, the masses can realize the business transaction through smart television at home, each office function department realizes mastering and collecting partial family data information in real time. Meanwhile, the government affair platform is also provided with a plurality of evaluation modules such as a user opinion collection platform and service evaluation, and listening to the public psychology is realized by collecting and analyzing positive feedback of the user, a connection channel is established for local parties committee governments and the masses to a certain extent, and the transformation of functional governments to service governments can be further promoted. The gain and the happiness of people are improved. The model can be used for establishing the Guizhou market to form industrial pilot demonstration and popularization, and support is provided for the construction of the Guizhou big data test area.
The existing service mode and channel are changed, and the coverage of the masses for acquiring external information is widened; by utilizing the big data analysis advantage of the implanted system background, the construction and subdivision service of the characteristics of the later-period provided service content demand and the client group can be reasonably and feasibly established according to different service functions of the television and browsing preferences of the masses. For example, the old people group cannot master smart mobile phone equipment, and receives an external information channel to transmit television information mostly, and the new mode can effectively break through the traditional information transmission channel to establish a new service mode, and broaden the coverage of the public for acquiring external information.
Constructing a new digital economic mode of sustainable development; the traditional television profit is only established on the basis of monthly payment, the profit mode is single, and the popularization and application of the mode can be closer to the modern masses. The digital television can provide a plurality of government affair and civil services such as home handling, e-commerce service, home-arrival service and the like for the masses by implanting mature digital government affairs, digital civilian and digital business application scenes, changes the current situation that the traditional television only singly outputs various film and television products, and forms gradually refined precise service on the broadcasting and television market. The mode not only can use the television end and the mobile end to jointly create a plurality of charging modes, thereby forming the industrial effect of multi-party profit; and a novel digital economic new mode of 'broadcasting and television + government affair people postnatal market' is created.
As shown in fig. 2, an operation method of a home office system based on a smart tv includes the following steps:
step one, a user inputs information through a keyboard or voice and issues an instruction;
step two, a remote control information receiving module in the intelligent television receives an instruction issued by a user and sends the instruction to an operating system;
and step three, the civil service platform receives the instruction sent by the operating system, judges whether the instruction belongs to the information sensitive service, starts a camera to carry out real name and face brushing authentication if the instruction belongs to the information sensitive service, sends the instruction to the civil service platform to carry out corresponding processing if the authentication is successful, displays a processing result on the television terminal, directly sends the instruction to the civil service platform if the authentication is not successful, and displays the processing result through the television terminal.
As shown in figure 3, the invention exemplifies the handling of the national services, the handling of other services is the same as the handling of the national services, firstly, a user inputs 'I pays the water fee' through voice, a sound card module in an intelligent remote controller records the voice, the recorded voice is transmitted to an intelligent television through Bluetooth, a remote control information receiving module in the intelligent computer receives the recorded voice, the recorded voice is subjected to voice recognition, AIUI interaction and intention judgment are carried out, the recorded voice is matched to a civil service intelligent application module through an instruction matching set and is opened to be applied, the recorded voice is routed to the national services water fee function, an application background service interface is called and is fed back to a civil service platform, the arrearage information of the user is inquired and an arrearage order is produced, the civil service platform returns the bill information to the civil service intelligent application module, then the bill information is sent to the intelligent television, the intelligent television displays the bill information and calls the face-sweeping payment, the user carries out face-sweeping payment through the camera, the real person authentication module is called for comparison at the moment, the intelligent application module of the politician and the merchant is informed after the comparison is successful, the background service is called for payment at the moment, the water fee payment mechanism is called for payment, a payment result is returned, the payment result is displayed through the intelligent television, and the payment of the water fee is completed.
The embodiments of the present invention have been described in detail with reference to the accompanying drawings, but the present invention is not limited to the described embodiments. It will be apparent to those skilled in the art that various changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, and the scope of protection is still within the scope of the invention.
Claims (9)
1. The utility model provides a family system of doing affairs based on smart TV which characterized in that: the system comprises an intelligent remote controller, an intelligent television and a politician service platform;
the intelligent remote controller comprises a sound card module and a keyboard module, wherein the sound card module inputs information and issues instructions for a user by voice, and the keyboard module inputs information and issues instructions for a user keyboard, which are connected with the intelligent television by signals;
the intelligent television comprises a hardware module and an operating system, wherein the hardware module comprises an intelligent camera, a remote control information receiving module and a broadcast television module, the intelligent camera provides face recognition authentication and face scanning payment for a user, the remote control information receiving module receives information input by a sound card module and a keyboard module and feeds the information back to the operating system, the operating system comprises a broadcast television, a citizen intelligent application module and a television manufacturer application module, the citizen intelligent application module receives an instruction sent by an intelligent remote controller, judges an operating instruction and sends the operating instruction to a citizen service platform, and the operating system is in two-way data communication with the citizen service platform;
the government affair service platform is integrated in the intelligent television and is in bidirectional data communication with a government affair and business intelligent application module of the intelligent television, the government affair service, the civil service and the business service are included, the government affair service transacts basic services of office function departments of each hall for users, the civil service transacts various life payment services for the users, the business service provides accurate pushing, commodity purchasing and complaint suggestions for the users, provides commodity propaganda, production and marketing butt joint and marketing guidance for enterprises, and feeds processing results back to the intelligent television for display.
2. The smart television-based home transaction system of claim 1, wherein: the touch display screen is integrated with the intelligent television and provides manual input information for a user, and bidirectional data communication is achieved between the touch display screen and an operating system.
3. The smart television-based home transaction system of claim 1, wherein: the government affair service comprises electronic certificates, medical sanitation, trips, education and education, employment, marital fertility, public security household registration, housing arrangement and retirement and old age care.
4. The smart television-based home transaction system of claim 1, wherein: the livelihood services comprise living payment, education, employment, social security, medical treatment, housekeeping, traffic, old age care and travel.
5. The smart television-based home transaction system of claim 1, wherein: the commercial services comprise special agricultural products, famous tea and wine, leisure food, milk and wine, grain and oil rice flour, fresh vegetables, personal daily chemicals, digital home appliances, Xinhua bookstores and duty-free commodities.
6. The smart television-based home transaction system of claim 1, wherein: and the civil service platform is connected with a government service network to realize bidirectional data communication.
7. The smart television-based home transaction system of claim 1, wherein: and the civil service platform is connected with the real-name authentication system of the public security department to realize bidirectional data communication.
8. The smart television-based home transaction system of claim 1, wherein: the intelligent television is characterized by further comprising a voice interaction module integrated in the intelligent television, wherein the voice interaction module provides a voice interaction function for a user, and voice communication between the user and the intelligent television is achieved.
9. An operation method of a family office system based on an intelligent television is characterized by comprising the following steps:
step one, a user inputs information through a keyboard or voice and issues an instruction;
step two, a remote control information receiving module in the intelligent television receives an instruction issued by a user and sends the instruction to an operating system;
and step three, the civil service platform receives the instruction sent by the operating system, judges whether the instruction belongs to the information sensitive service, starts a camera to carry out real name and face brushing authentication if the instruction belongs to the information sensitive service, sends the instruction to the civil service platform to carry out corresponding processing if the authentication is successful, displays a processing result on the television terminal, directly sends the instruction to the civil service platform if the authentication is not successful, and displays the processing result through the television terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210166394.2A CN114554298A (en) | 2022-02-23 | 2022-02-23 | Household affair handling system and method based on smart television |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202210166394.2A CN114554298A (en) | 2022-02-23 | 2022-02-23 | Household affair handling system and method based on smart television |
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| CN114554298A true CN114554298A (en) | 2022-05-27 |
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| CN202210166394.2A Pending CN114554298A (en) | 2022-02-23 | 2022-02-23 | Household affair handling system and method based on smart television |
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| CN102087771A (en) * | 2010-12-17 | 2011-06-08 | 广州市亮智信息科技有限公司 | Payment system of digital household comprehensive business and payment method thereof |
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