CN104598446A - Self-service translation service system and method - Google Patents
Self-service translation service system and method Download PDFInfo
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Abstract
The invention provides a self-service translation service system and a self-service translation method. The system comprises a server, a database, a plurality of user terminals and translator terminals, wherein the server is connected with the database, and the user terminals and the translator terminals are connected with the server through a network. The method comprises the steps that translators send translation skill information to the server after the registration; the server builds the database to store the relevant information of the translators; a user sends a translation request to the server, and then the server retrieves the translator meeting user demands and sends a request to the translator; the server builds a virtual meeting room after the translator receives the request, the translator provides a translation service to the user, and the virtual meeting room is destroyed by the server after the completion, and finally the user settles accounts and pays the cost. According to the self-service translation service system and the self-service translation service method in such ways that the translators register inis a self-service and the translation demand and the translator are automatically matched by a platform provided by the invention, therefore the problems that the resources of translators are limited, the translation demands are met slowly and the translation service is provided inconveniently in a traditional translation service can be solved.
Description
[technical field]
The invention belongs to knowledge technical field of electronic commerce, relate to a kind of based on interpreter's self-help registration, the self-service translation service system and method for platform Auto-matching user and interpreter.
[background technology]
Travel abroad etc. cross-cultural, across in the exchange activity of language, because the difference of language causes the obstacle of interchange, therefore people need a kind of method that immediately can provide translation service.At present, this service needs full-time translator to follow aside, but the translator of sole duty uses costliness and bothers, be only suitable for using in great foreign affairs activity, and travel abroad, occasion such as commercial affairs interchange etc., people need a kind of immediately operable, economic and practical mode to solve the problem exchanged with the people of different language.
Due to the complicacy of language, completely realize carrying out translating also being in the very elementary stage by machine under existing technical conditions, in a very long time from now on, human translation or people carry out the major way of linking up between different language.But the needs that interpreter often needs the body translation to specialty to go to engage, and causes the limited amount of interpreter, cannot meet tourism widely, commercial affairs exchange.In its tangible society, there is the people of a large amount of skilled grasp language skills, although these people are not full-time translators, the work that large stretch of time goes to carry out translating may do not had yet, but they are because from the personnel with different background, specialty, they may be more accurate to the assurance of language under specific area, culture background than the translator of specialty, and they can in the off hours of oneself, for other people provide translation service.
Knowledge ecommerce refers to that people utilize the knowledge of oneself, experience, technical ability for party in request provides knowledge services, and obtain a kind of trade mode of remuneration by internet.The knowledge provider of knowledge ecommerce registers title, the description of the service that oneself can provide at knowledge e-commerce platform, the service of searching of knowledge requirement side is also concluded the transaction with provider, and accepts the service of the other side.Translation between language also belongs to the technical ability of people, equally can by the mode of knowledge ecommerce for translate requirements person provides service.
The core of translation is that the both sides exchanged want to carry out exchanging of voice with interpreter, and remote speech exchanges and originally depended on telephone network.Due to the development of network technology especially mobile communication technology, interhuman communication develops into the mobile Internet of today from telephone network in one's early years.In the telephone network, each telephone terminal needs a number, and telephone booth is coupled together by the circuit of the voice exchange in telecommunications network by the voice channel from different phone, realizes the voice call of both sides.In this traditional telephone network, it is all more difficult for carrying out new business and superpose value-added service.
Due to the development of technology, present mobile terminal can by mobile communications network or WLAN as wifi accessing Internet, mobile communications network has developed into 3G even LTE now, and its bandwidth can reach tens of million, completely can the transmission of the media information such as voice-bearer.
Web conference technology is present very proven technique, a lot of government department, enterprise all use Web conference to convey a message, in Web conference, generally there is two or more participant, other people sound can be heard between all participants, if video conference, the information such as the video of other participants can also be seen.Based on the mobile communication technology in modern times, user passes through the meeting of mobile terminal participation network can realize instant long-range interchange.
[summary of the invention]
The object of the present invention is to provide a kind of self-service translation service system and method, solve interpreter's limited source in conventional translation mode, user's translate requirements can not be met in real time, the problem of inefficiency.
For achieving the above object, the technical solution used in the present invention is:
A kind of self-service translation service system, comprise server, database, some user terminals and some interpreter terminals, wherein server is connected with database, and user terminal is connected with server by network with interpreter terminal.
Based on the self-service translation service method of self-service translation service system, comprise the following steps:
1) interpreter user is registered by interpreter terminal, self-service translation service system is logged in after registration, apply to become interpreter, and the translation techniques information of interpreter is sent to server, server building database, stores translation techniques information, presence that interpreter issues and whether can provide the status information of translation service;
2) user is registered by user terminal, logs in self-service translation service system after registration, when there being translate requirements, translation request is sent to server;
3) server lookup database, retrieval meets the interpreter of user's translate requirements, and initiates translation request to the interpreter retrieved;
4), after interpreter accepts translation request, server creates virtual conference room, and user, interpreter add virtual conference room, and set up the voice medium passage of both sides, interpreter provides translation service to user; After user terminates translation service, server disconnects voice medium passage, destroys virtual conference room.
The presence of described interpreter comprise the free time, busy, leave and interruption-free; After interpreter distributes and accepts translation request, its presence is set to busy, and at the end of translation service, its presence is set to the free time; The presence of oneself can be set to interruption-free by interpreter; When interpreter is not connected to server, its presence is set to leave; When the presence of interpreter be busy, leave, interruption-free time, server does not assign translation duties to interpreter.
Whether, except presence, interpreter can arrange the status information whether it can provide translation service, will the status information of translation service can be provided to be set to upstate, otherwise be down state when providing translation service.
Described translation techniques information comprises source languages and the target language that interpreter provides translation, the skill level of translation and service price.
Described translation request comprises the quality requirements of the source languages of needs translation, the translation of target language and requirement.
The actual conditions that described server retrieves meets the interpreter of user's translate requirements comprises:
A) presence of interpreter is idle;
B) status information of translation service that whether can provide of interpreter is upstate;
Source languages in the translation techniques information of c) interpreter and target language and the source languages in translation request, target language are identical;
Skill level in the translation techniques information of d) interpreter exceedes the skill level in translation request.
The actual conditions that described server retrieves meets the interpreter of user's translate requirements also comprises: scene description, service price require and interpreter's recommendation order.
Described initiate translation request to the interpreter retrieved and be specially: at server lookup database, after retrieval meets the interpreter of user's translate requirements, if do not find qualified interpreter, server is to the information of user feedback without available interpreter; If found qualified interpreter, interpreter sorts by server, form interpreter's list, server takes out first interpreter from interpreter's list, initiates translation request to this interpreter, comprises the translate requirements information of user in translation request, if interpreter's time-out does not respond or refuses to invite, server will select next interpreter to continue to initiate translation request from interpreter's list, until there is interpreter to accept translation request, otherwise to user feedback without available interpreter.
Relative to prior art, beneficial effect of the present invention is:
Self-service translation service system architecture provided by the invention is simple, user terminal is connected with server by network with interpreter terminal, and server is connected with database, in the environment having network, user can enjoy translation service whenever and wherever possible, interpreter can provide translation service whenever and wherever possible, self-service translation service system provided by the invention is convenient to use, the self-help service translated can be realized, solve interpreter's limited source in conventional translation mode, user's translate requirements can not be met in real time, the problem of inefficiency.
Self-service translation service method provided by the invention has the following advantages:
1, interpreter's wide material sources, everyly possess translation techniques, provide the user of translation service application for registration can become interpreter if having time, solve current interpreter and be gathered in technical translator mechanism, the problem of limited source.
2, shorten from propose translate requirements to time of translation service.Need user and technical translator mechanism preengage and arrange suitable translator in traditional interpretative system, process is long, and efficiency is low.
3, both sides, interpreter is exchanged without the need in same geographic position.Because interchange both sides, interpreter exchange in Virtual Multimedia meeting room, therefore without the need in same geographic position, improve the convenience of translation service.
[accompanying drawing explanation]
Fig. 1 is the module map of self-service translation service System's composition;
Fig. 2 is the process flow diagram of self-service translation service method.
[embodiment]
Below in conjunction with the drawings and specific embodiments, the present invention is described in detail.
See Fig. 1, self-service translation service system provided by the invention, comprise server, database, some user terminals and some interpreter terminals, wherein server is connected with database, and user terminal is connected with server by network with interpreter terminal.Terminal is generally mobile terminal, especially intelligent mobile phone, and terminal can be connected with server by the wireless network such as mobile communications network or wifi, terminal is provided with self-service translation service system terminal software.Server provides interpreter and user to register login authentication service, wishes the domestic consumer of acquisition translation and provides the interpreter user of translation service all to utilize network to be connected to server by respective terminal.
See Fig. 2, the self-service translation service method based on self-service translation service system provided by the invention, comprises the following steps:
1) interpreter user is by the self-service translation service system terminal software registration on interpreter terminal, self-service translation service system is logged in after registration, apply to become interpreter, and the translation techniques information of interpreter is sent to server, server building database, stores translation techniques information, presence that interpreter issues and whether can provide the status information of translation service;
Wherein, the presence of interpreter comprise the free time, busy, leave and interruption-free; After interpreter distributes and accepts translation request, its presence is set to busy, and at the end of translation service, its presence is set to the free time; The presence of oneself can be set to interruption-free by interpreter; When interpreter is not connected to server, its presence is set to leave; When the presence of interpreter be busy, leave, interruption-free time, server does not assign translation duties to interpreter.Whether, except presence, interpreter can arrange the status information whether it can provide translation service, will the status information of translation service can be provided to be set to upstate, otherwise be down state when providing translation service.Translation techniques information comprises source languages and the target language that interpreter provides translation, the skill level of translation and service price.
2) user is by the self-service translation service system terminal software registration on user terminal, logs in self-service translation service system after registration, when there being translate requirements, translation request is sent to server; Wherein translation request comprises the quality requirements of translation of source languages that needs translate, target language and requirement.
3) server lookup database, retrieval meets the interpreter of user's translate requirements, and initiates translation request to the interpreter retrieved;
Wherein, the actual conditions that server retrieves meets the interpreter of user's translate requirements comprises:
A) presence of interpreter is idle;
B) status information of translation service that whether can provide of interpreter is upstate;
Source languages in the translation techniques information of c) interpreter and target language and the source languages in translation request, target language are identical;
Skill level in the translation techniques information of d) interpreter exceedes the skill level in translation request;
Also comprise: the requirement of scene description, service price and interpreter's recommendation order etc.
After server retrieves interpreter, if do not find qualified interpreter, server is to the information of user feedback without available interpreter; If found qualified interpreter, interpreter sorts by server, form interpreter's list, server takes out first interpreter from interpreter's list, initiates translation request to this interpreter, comprises the translate requirements information of user in translation request, if interpreter's time-out does not respond or refuses to invite, server will select next interpreter to continue to initiate translation request from interpreter's list, until there is interpreter to accept translation request, otherwise to user feedback without available interpreter.
4), after interpreter accepts translation request, server creates virtual conference room, and user, interpreter add virtual conference room, and set up the voice medium passage of both sides, interpreter provides translation service to user; After user terminates translation service, server disconnects voice medium passage, destroys virtual conference room.
Describe in Fig. 2 and register oneself translation techniques to the whole process completing translation service from interpreter, specifically comprise:
1, interpreter user issues the translation techniques of oneself by interpreter terminal, comprises source languages and the target language of translation, the skill level etc. of translation;
2, interpreter also issues the presence of oneself by interpreter terminal, and the current status information of service that whether can provide is to server;
3, server sets up the database of interpreter's information, store interpreter oneself issue about the current state whether providing service of the data of translation techniques, the presence of interpreter and interpreter;
4, when user has translation to need, send translation request to server, translation request comprises the quality requirements of translation of source languages that needs translate, target language and requirement;
5, server lookup interpreter database, current online and provide in the interpreter of service, retrieval meets the interpreter of user's request, and initiates translation request to interpreter;
6, after interpreter accepts translation request, server creates virtual conference room, user, interpreter is drawn in meeting room, is established to the media channels such as the voice of both sides simultaneously;
7, during service is carried out;
8, user terminates service, and server disconnects media channel, destroys virtual conference room;
9, server is according to calculation services prices such as time, interpreter's service prices, from user account deduction service fee.
Users all in the present invention includes user and the interpreter user of translate requirements, all registered on the server of self-service translation service system by self-service translation service system terminal software, after registration, user can pass through the mode such as user name, password login system.When interpreter user applies to become the interpreter of system, the request wishing to become interpreter is sent to server, the information such as source languages, target language, skill level, service price of the translation techniques of interpreter is sent to server, and server by these information records in a database.
Server also records the presence of interpreter, presence comprises online, off-line, busy, leave, refer to that user terminal normally signs in server online, network connects normal, and state be the free time; Off-line refers to that user terminal is not connected to server, may be because do not log in, or network connects caused by abnormal, the busy user of being is being busy with other things, such as providing translation service for other users, leaving and refer to that user is not by terminal, can not respond demand in time.Except presence, user can also think when user does not externally provide service instantly for various reasons, can be set to by the upstate of translation service by the upstate arranging translation service unavailable.
When user comes the occasion needing translation, such as come different countries or regional tourism or work, because language obstacle brings inconvenience to communication, now user is when linking up with people, first initiated the services request of self-service translation service by self-service translation service system terminal software, the content that services request comprises comprises the information such as source languages, target language, skill level of translation, and server is after receiving services request, inquiry interpreter database, the condition of inquiry comprises:
Online;
Translation service can be used;
Source languages in translation techniques and target language and the source languages in services request, target language are identical;
Skill level in translation techniques exceedes the skill level in services request;
Except Condition Matching above, scene description (being such as living scene or specific professional scene), service price requirement, interpreter's recommendation order etc. also may be comprised in services request, server is according to all requirements, inquire about at interpreter's database, if do not find qualified interpreter, failure will be returned to user, indicate without available interpreter.If there is qualified interpreter's list, server takes out first interpreter from list, initiate to invite to interpreter, the information comprised comprises information, the source languages of translation, the information such as target language, scene of translation of user, if interpreter does not make response for a long time or select refusal to invite, server will, from qualified interpreter's list, select next interpreter to continue to initiate to invite.
If interpreter selects to accept the invitation, by the virtual conference room of an establishment Web conference after server receives, and user and interpreter are drawn in this virtual conference room, be established to the media channels such as the voice of user and interpreter simultaneously.According to the way to manage of Web conference to media channel, the media channels such as voice can be the direct-connected duplex channels between user and interpreter, also can be the central control unit by Web conference, such as MCU (media control unit), carries out stereo process by MCU.Media channel is set up normally, just can carry out being undertaken having exchanged by modes such as voice between user with interpreter.
When translation, whole process has at least tripartite to participate in, the communicatee of user, translator and user, the communicatee of user and user is generally at same scene, the sound of user and user communicatee all sends interpreter to by the terminal of user, and the sound of interpreter sends the communicatee of user and user equally to by user terminal.Such as user is familiar with language A, and the communicatee of user is familiar with language B, and translator can carry out the intertranslation of language A and language B.When user speaks with language A, the sound of A sends interpreter to by voice channel, interpreter is translated into language B, the sound that interpreter states with language B sends user terminal to by language channels, played back by user terminal, now the communicatee of user just can hear the meaning stated with language B.Same, the communicatee of user also sends user in the same way by the content that language B states, thus realizes the two-way exchange of user and communicatee.
If user no longer needs translation service, user will initiate to server the request that translation service stops by user terminal, after server receives the message of translation service abort request, by media channels such as the voice of disconnect user and interpreter, and destruction meeting room.
The translation service that interpreter provides generally carries out charging according to the time, therefore when interpreter starts service, server starts timing by starting to service, timing will be stopped after service terminates, server calculates this service price according to the duration of translation service and service price, user when confirmed service completes, remuneration of this service by by user from oneself bill payment to interpreter.
Claims (9)
1. a self-service translation service system, is characterized in that: comprise server, database, some user terminals and some interpreter terminals, wherein server is connected with database, and user terminal is connected with server by network with interpreter terminal.
2., based on the self-service translation service method of self-service translation service system according to claim 1, it is characterized in that, comprise the following steps:
1) interpreter user is registered by interpreter terminal, self-service translation service system is logged in after registration, apply to become interpreter, and the translation techniques information of interpreter is sent to server, server building database, stores translation techniques information, presence that interpreter issues and whether can provide the status information of translation service;
2) user is registered by user terminal, logs in self-service translation service system after registration, when there being translate requirements, translation request is sent to server;
3) server lookup database, retrieval meets the interpreter of user's translate requirements, and initiates translation request to the interpreter retrieved;
4), after interpreter accepts translation request, server creates virtual conference room, and user, interpreter add virtual conference room, and set up the voice medium passage of both sides, interpreter provides translation service to user; After user terminates translation service, server disconnects voice medium passage, destroys virtual conference room.
3. self-service translation service method according to claim 2, is characterized in that: the presence of described interpreter comprise the free time, busy, leave and interruption-free; After interpreter distributes and accepts translation request, its presence is set to busy, and at the end of translation service, its presence is set to the free time; The presence of oneself can be set to interruption-free by interpreter; When interpreter is not connected to server, its presence is set to leave; When the presence of interpreter be busy, leave, interruption-free time, server does not assign translation duties to interpreter.
4. the self-service translation service method according to Claims 2 or 3, it is characterized in that: except presence, interpreter can arrange the status information whether it can provide translation service, to whether the status information of translation service can be provided to be set to upstate when translation service can be provided, otherwise be down state.
5. self-service translation service method according to claim 2, is characterized in that: described translation techniques information comprises source languages and the target language that interpreter provides translation, the skill level of translation and service price.
6. self-service translation service method according to claim 2, is characterized in that: described translation request comprises the quality requirements of the source languages of needs translation, the translation of target language and requirement.
7. self-service translation service method according to claim 2, is characterized in that: the actual conditions that described server retrieves meets the interpreter of user's translate requirements comprises:
A) presence of interpreter is idle;
B) status information of translation service that whether can provide of interpreter is upstate;
Source languages in the translation techniques information of c) interpreter and target language and the source languages in translation request, target language are identical;
Skill level in the translation techniques information of d) interpreter exceedes the skill level in translation request.
8. self-service translation service method according to claim 7, is characterized in that: the actual conditions that described server retrieves meets the interpreter of user's translate requirements also comprises: scene description, service price require and interpreter's recommendation order.
9. self-service translation service method according to claim 2, it is characterized in that: described initiate translation request to the interpreter retrieved and be specially: at server lookup database, after retrieval meets the interpreter of user's translate requirements, if do not find qualified interpreter, server is to the information of user feedback without available interpreter; If found qualified interpreter, interpreter sorts by server, form interpreter's list, server takes out first interpreter from interpreter's list, initiates translation request to this interpreter, comprises the translate requirements information of user in translation request, if interpreter's time-out does not respond or refuses to invite, server will select next interpreter to continue to initiate translation request from interpreter's list, until there is interpreter to accept translation request, otherwise to user feedback without available interpreter.
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| CN104966103A (en) * | 2015-07-01 | 2015-10-07 | 武汉传神信息技术有限公司 | Article analysis method for translation platform |
| CN104978683A (en) * | 2015-07-24 | 2015-10-14 | 沈阳云鼎科技有限公司 | Usage method of China and Russia wood e-commerce platform |
| CN105022727A (en) * | 2015-07-09 | 2015-11-04 | 成都星阵地科技有限公司 | Melinked fragmentization timely on-line language transformation system |
| CN105302800A (en) * | 2015-10-19 | 2016-02-03 | 黄阳光 | Method and apparatus for performing remote translation on commodity conversation information through internet |
| CN106128463A (en) * | 2016-06-07 | 2016-11-16 | 张巍 | A kind of artificial simultaneous interpretation method and system based on cloud computing |
| CN106294328A (en) * | 2016-07-26 | 2017-01-04 | 四川传意荟能翻译有限公司 | A kind of online interpretation intelligent service system and method |
| WO2017177834A1 (en) * | 2016-04-12 | 2017-10-19 | 阿里巴巴集团控股有限公司 | Method and system for translating |
| CN107333012A (en) * | 2017-06-21 | 2017-11-07 | 长沙手之声信息科技有限公司 | Deaf person's communication method based on online sign language interpreter |
| CN108364214A (en) * | 2018-02-08 | 2018-08-03 | 环宇爱译（北京）信息技术有限责任公司 | Translation on line intelligence ordering system and method |
| CN109034645A (en) * | 2018-08-10 | 2018-12-18 | 语联网（武汉）信息技术有限公司 | Translation on line system and server |
| CN109034643A (en) * | 2018-08-10 | 2018-12-18 | 语联网（武汉）信息技术有限公司 | Order processing method and device, the method and device of translation on line of translation on line |
| CN110085256A (en) * | 2019-03-21 | 2019-08-02 | 视联动力信息技术股份有限公司 | Information processing method and device |
| CN117057365A (en) * | 2023-08-11 | 2023-11-14 | 深圳市台电实业有限公司 | Mixed conference translation method, device, electronic equipment and storage medium |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104966103A (en) * | 2015-07-01 | 2015-10-07 | 武汉传神信息技术有限公司 | Article analysis method for translation platform |
| CN105022727A (en) * | 2015-07-09 | 2015-11-04 | 成都星阵地科技有限公司 | Melinked fragmentization timely on-line language transformation system |
| CN104978683A (en) * | 2015-07-24 | 2015-10-14 | 沈阳云鼎科技有限公司 | Usage method of China and Russia wood e-commerce platform |
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| CN108364214A (en) * | 2018-02-08 | 2018-08-03 | 环宇爱译（北京）信息技术有限责任公司 | Translation on line intelligence ordering system and method |
| CN109034645A (en) * | 2018-08-10 | 2018-12-18 | 语联网（武汉）信息技术有限公司 | Translation on line system and server |
| CN109034643A (en) * | 2018-08-10 | 2018-12-18 | 语联网（武汉）信息技术有限公司 | Order processing method and device, the method and device of translation on line of translation on line |
| CN110085256A (en) * | 2019-03-21 | 2019-08-02 | 视联动力信息技术股份有限公司 | Information processing method and device |
| CN117057365A (en) * | 2023-08-11 | 2023-11-14 | 深圳市台电实业有限公司 | Mixed conference translation method, device, electronic equipment and storage medium |
| CN117057365B (en) * | 2023-08-11 | 2024-04-05 | 深圳市台电实业有限公司 | Mixed conference translation method, device, electronic equipment and storage medium |
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Application publication date: 20150506 |