CN109658029A - A kind of pickup processing method, device, equipment and storage medium - Google Patents
A kind of pickup processing method, device, equipment and storage medium Download PDFInfo
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- CN109658029A CN109658029A CN201811552445.5A CN201811552445A CN109658029A CN 109658029 A CN109658029 A CN 109658029A CN 201811552445 A CN201811552445 A CN 201811552445A CN 109658029 A CN109658029 A CN 109658029A
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- 238000003672 processing method Methods 0.000 title claims abstract description 24
- 238000003860 storage Methods 0.000 title claims abstract description 13
- 238000000034 method Methods 0.000 claims abstract description 28
- 238000004891 communication Methods 0.000 claims abstract description 20
- 230000004044 response Effects 0.000 claims description 24
- 230000015654 memory Effects 0.000 claims description 20
- 238000012545 processing Methods 0.000 claims description 16
- 230000001815 facial effect Effects 0.000 claims description 12
- 238000012790 confirmation Methods 0.000 claims description 11
- 238000001514 detection method Methods 0.000 claims description 10
- 238000009826 distribution Methods 0.000 claims description 10
- 238000005303 weighing Methods 0.000 claims description 7
- 238000004590 computer program Methods 0.000 claims description 5
- 230000002452 interceptive effect Effects 0.000 claims description 5
- 230000003993 interaction Effects 0.000 claims description 3
- 230000001755 vocal effect Effects 0.000 claims description 3
- 238000004364 calculation method Methods 0.000 claims 1
- 238000007689 inspection Methods 0.000 claims 1
- 238000012384 transportation and delivery Methods 0.000 description 11
- 230000006870 function Effects 0.000 description 7
- 230000008569 process Effects 0.000 description 7
- 239000002699 waste material Substances 0.000 description 7
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- 230000033228 biological regulation Effects 0.000 description 3
- 230000009286 beneficial effect Effects 0.000 description 2
- 238000005266 casting Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- 230000014759 maintenance of location Effects 0.000 description 1
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0835—Relationships between shipper or supplier and carriers
- G06Q10/08355—Routing methods
Abstract
The embodiment of the invention discloses a kind of pickup processing method, device, equipment and storage mediums.The described method includes: obtaining the order information of user, alternative pickup collection of bots is filtered out according to order information；According to the running state information of each alternative pickup robot, the selection target pickup robot from alternative pickup collection of bots；Order information is distributed to target pickup robot, so that target pickup robot navigates to the pickup address in order information according to order information；If detecting that target pickup robot reaches pickup address, establishes voice communication and user is notified to complete pickup with target pickup robot and interact.The technical solution of the embodiment of the present invention has reached saving human cost, the effect of protection privacy of user and the security risk for avoiding courier from visiting.
Description
Technical field
The present embodiments relate to express delivery technical field more particularly to a kind of pickup processing method, device, equipment and storages
Medium.
Background technique
With the fast development and the improvement of people's living standards of express delivery technology, the frequency that people send by special delivery is increasingly
Height, currently, user can go to intelligent express delivery cabinet to carry out posting part, or wait courier to visit and pull receipts after mobile phone places an order
Express mail to be posted.
In the prior art, it when posting part using intelligent express delivery cabinet, needs user to carry express mail to be posted and goes to intelligent express delivery cabinet,
But the bin of intelligent express delivery cabinet is all occupied full sometimes, needs user that other express deliveries stored in express delivery cabinet is waited to be removed, has
Part can be just posted when idle bin, and the time is caused to waste；And it waits courier to visit and pulls receipts and generally place an order to waiting from posting part
2 hours most are needed fastly, there are also visit the worry of bring security risk and information leakage to courier by certain customers.
Summary of the invention
The embodiment of the present invention provides a kind of pickup processing method, device, equipment and storage medium, to save human cost,
Protection privacy of user and courier is avoided to visit bring security risk.
In a first aspect, the embodiment of the invention provides a kind of pickup processing methods, comprising:
The order information for obtaining user, filters out alternative pickup collection of bots according to the order information；
According to the running state information of each alternative pickup robot, selected from the alternative pickup collection of bots
Target pickup robot；
The order information is distributed to target pickup robot, so that target pickup robot is according to
Order information navigates to the pickup address in the order information；
If detecting that target pickup robot reaches the pickup address, establishes voice communication and notify the use
Pickup is completed with target pickup robot and is interacted in family.
Optionally, the order information for obtaining user filters out alternative pickup collection of bots according to the order information, packet
It includes:
According to the pickup address in the order information, the pickup address and pickup robot in each operation are taken
Part range is matched；
The pickup robot of successful match is added to the alternative pickup collection of bots.
Optionally, the running state information includes: the idle bin of the pickup state of pickup robot, pickup robot
Several and pickup robot expected battery uses the time；
According to the running state information of each alternative pickup robot, selected from the alternative pickup collection of bots
Target pickup robot, comprising:
Judge in the alternative pickup collection of bots with the presence or absence of pickup state for the pickup robot of idle state；
If so, the pickup robot of one idle state of random selection, as target pickup robot；
If it is not, then selection one idle bin number is greater than 0 from the alternative pickup collection of bots and expected battery makes
It is greater than the pickup robot of robot pickup time with the time, as target pickup robot.
Optionally, an idle bin number is being selected to be greater than 0 and expected battery from the alternative pickup collection of bots
It is greater than before the pickup robot of robot pickup time using the time, further includes:
According to the homeposition of the pickup address and each alternative pickup robot, each extractor is calculated separately
Device people reaches the pickup time of the pickup address.
Second aspect, the embodiment of the invention also provides a kind of pickup processing methods, comprising:
Receive the order information of robot scheduling system distribution；
The pickup address for including in the order information is extracted, and navigates to the pickup address；
At the determining arrival pickup address, Xiang Suoshu robot scheduling system is sent the acknowledgment to up to response, described true
Recognize arrival response be used to indicate robot scheduling system establish voice communication pair and the matched user of the order information into
Row pickup notice；
Pickup is completed with the user to interact.
Optionally, pickup is completed with the user to interact, comprising:
The facial image of the user is captured by camera, and recognition of face is carried out to the facial image；
If it is determined that the facial image by identification, then opens the chamber door of pickup case after rotating to idle bin；
When detecting that the user is put into target express mail and closes the chamber door, legitimacy is carried out to the target express mail
Detection, and after legitimacy detection passes through, it weighs to the target express mail；
Express mail expense is generated according to weighing results, and generates fee payment information corresponding with the express mail expense and is supplied to
The user.
The third aspect, the embodiment of the invention also provides a kind of pickup processing unit, which includes:
Alternative robot determining module filters out alternatively for obtaining the order information of user according to the order information
Pickup collection of bots；
Target robot determining module, for the running state information according to each alternative pickup robot, from described
Selection target pickup robot in alternative pickup collection of bots；
Order splitting module, for distributing the order information to target pickup robot, so that the target
Pickup robot navigates to the pickup address in the order information according to the order information；
Verbal announcement module, if established for detecting that target pickup robot reaches the pickup address
Voice communication notifies the user to complete pickup with target pickup robot and interact.
Fourth aspect, the embodiment of the invention also provides a kind of pickup processing unit, which includes:
Order reception module, for receiving the order information of robot scheduling system distribution；
Navigation module for extracting the pickup address for including in the order information, and navigates to the pickup address；
Confirmation response sending module, for determining that system hair is dispatched by Xiang Suoshu robot when reaching the pickup address
Send confirmation to reach response, the confirmation reach response be used to indicate the robot dispatch system establish voice communication pair with it is described
The matched user of order information carries out pickup notice；
Pickup interactive module is interacted for completing pickup with the user.
5th aspect the embodiment of the invention also provides a kind of computer equipment, including memory, processor and is stored in
On memory and the computer program that can run on a processor, the processor realize that the present invention is any when executing described program
The pickup processing method that embodiment provides.
6th aspect, the embodiment of the invention also provides a kind of computer readable storage mediums, are stored thereon with computer
Program realizes the pickup processing method that any embodiment of that present invention provides when the program is executed by processor.
The embodiment of the present invention determines target pickup machine according to the running state information of order information and pickup robot
People, and give Order splitting to target pickup robot, the navigation of target pickup robot reaches the pickup address in order information, with
User, which interacts, completes pickup task, and the technical solution of the embodiment of the present invention optimizes the process of existing express mail pickup, solves
The waste for human cost brought by courier's pickup in the prior art of having determined, greatly avoids courier and user face
Bring security risk and information leakage when the pickup of opposite have saved the pickup waiting time of user, have saved human cost,
Improve pickup treatment effeciency.
Detailed description of the invention
Fig. 1 is a kind of flow chart for pickup processing method that the embodiment of the present invention one provides；
Fig. 2 is a kind of flow chart of pickup processing method provided by Embodiment 2 of the present invention；
Fig. 3 a is a kind of implementation flow chart of the applicable application scenarios of the embodiment of the present invention；
Fig. 3 b is the signal interaction figure of the applicable application scenarios of the embodiment of the present invention；
Fig. 4 is a kind of structural schematic diagram for pickup processing unit that the embodiment of the present invention four provides；
Fig. 5 is a kind of structural schematic diagram for pickup processing unit that the embodiment of the present invention five provides；
Fig. 6 is a kind of structural schematic diagram for computer equipment that the embodiment of the present invention six provides.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and examples.It is understood that this place is retouched
The specific embodiment stated is used only for explaining the present invention rather than limiting the invention.It also should be noted that in order to just
Only the parts related to the present invention are shown in description, attached drawing rather than entire infrastructure.
Embodiment one
Fig. 1 is a kind of flow chart for pickup processing method that the embodiment of the present invention one provides, and the present embodiment is applicable to machine
Device people dispatches the case where system call pickup robot carries out pickup, and this method can be executed by pickup processing unit,
The device can be realized by the mode of software and/or hardware, and generally can integrate in various offers scheduling pickup robot
(it is referred to as robot scheduling system hereinafter) in the server of door pickup service, cooperating with one or more pickup robot makes
With.Specifically, this method may include steps of with reference to Fig. 1:
Step 110, the order information for obtaining user, filter out alternative pickup collection of bots according to order information.
In embodiments of the present invention, after mobile terminal places an order, robot scheduling system can generate to be ordered user accordingly
It is single, and extract order information corresponding with the order；Wherein, order information may include: addressee's contact method and addressee
Location, sender's contact method and pickup address, mail items title, acknowledgement of consignment express company etc..
Optionally, in order to selecting the pickup robot for being most suitable for the order, robot from several pickup robots
Scheduling system needs after the order information for obtaining user, is filtered out from several pickup robots according to order information alternative
Pickup collection of bots.Specifically, robot scheduling system gets pickup address from order information, and by pickup address with
The pickup range of pickup robot is matched in each operation, if pickup address is fallen within the scope of the pickup of pickup robot,
Then the pickup robot and the success of pickup address matching, can be added in alternative pickup collection of bots, wait the sieve of next round
Choosing；If pickup address is fallen in except the pickup range of pickup robot, the pickup robot and pickup address matching fail, no
The alternative pickup robot of the order can be become.
Optionally, in order to reasonable dispatch robot, guarantee that each region Dou You pickup robot provides service,
Robot scheduling system gives each pickup robot to be provided with pickup range in advance, and is directed to each order, can only adjust
The pickup robot of degree and the pickup address matching in order arrives the pickup address pickup.
Step 120, according to the running state information of each alternative pickup robot, selected from alternative pickup collection of bots
Target pickup robot.
Optionally, pickup address can be smoothly arrived in order to guarantee to be assigned the robot for going pickup, and express mail to be posted
It takes back, system needs are dispatched according to the running state information of each alternative pickup robot, from alternative pickup robot by robot
Suitable target pickup robot is selected in set.
Optionally, running state information may include: the idle bin of the pickup state of pickup robot, pickup robot
Several and pickup robot expected battery uses the time；Specifically, the pickup state of pickup robot include idle state and
Working condition；The idle bin number initial configuration of pickup robot is preset quantity, such as 6；The battery of pickup robot makes
It is preset duration, such as 48 hours or other times length with time initial configuration, robot scheduling system can be according to taking
Part robot has received orders corresponding total working duration, and pickup robot is pre- when the pickup task for executing the order is calculated
Service time of battery is counted, to judge that can current pickup robot smoothly arrive the pickup of pickup address.
Optionally, it according to the running state information of each alternative pickup robot, is selected from alternative pickup collection of bots
Target pickup robot may include: to judge in alternative pickup collection of bots with the presence or absence of pickup state for idle state
Pickup robot, and if it exists, then from alternative pickup collection of bots, the pickup robot an of idle state is randomly choosed,
Pickup is carried out as target pickup robot to pickup address；If it does not exist, then one is selected from alternative pickup collection of bots
A free time bin number is greater than 0 and expected battery is greater than the pickup robot of robot pickup time using the time, takes as target
Part robot carries out pickup to pickup address.
Optionally, when the pickup robot in alternative pickup collection of bots is entirely working condition, in order to enable
Pickup robot can will take back service point wait send by special delivery, need to guarantee robot in the pickup task Shi Nengyou for executing the order
Idle bin holds the express mail of user, and therefore, robot scheduling system first judges whether deposit in alternative pickup collection of bots
When executing the pickup task of the order, idle bin number is greater than 0 pickup robot；If it exists, then in order to enable robot
Smoothly express mail can be taken back, be needed to continue to judge in pickup robot of the idle bin number greater than 0, if there is estimated electricity
Pond is greater than the pickup robot of robot pickup time using the time；If it exists, then it is greater than 0 pickup machine from idle bin number
In people, the pickup robot that an expected battery is greater than the robot pickup time using the time is randomly choosed, posts part as target
Robot carries out pickup to pickup address；Otherwise, then illustrate the pickup task that the order is not able to carry out in current region
Pickup robot needs to start manual dispatching function, carries out pickup from other subdispatch pickup robots.
Optionally, an idle bin number is being selected to be greater than 0 and expected battery use from alternative pickup collection of bots
Time be greater than the robot pickup time pickup robot before, can also include: according in order information pickup address and
The homeposition of each alternative pickup robot, respectively each pickup robot planning path, and calculate each pickup robot and reach
The pickup time of pickup address.
Step 130 distributes order information to target pickup robot, so that target pickup robot is according to order information
Navigate to the pickup address in order information.
Optionally, after determining target pickup robot, robot dispatches system and order information is distributed to target extractor
Device people, so that target pickup robot obtains pickup address according to order information, and is obtained with reaching pickup according to pickup address
Pickup address is gone to according to path navigation in the path of location.
If step 140, detect target pickup robot reach pickup address, establish voice communication notify user with
Target pickup robot completes pickup interaction.
Optionally, it after target pickup robot reaches pickup address, can be sent the acknowledgment to robot scheduling system up to sound
It answers, after robot scheduling system receives confirmation response, that is, determines that target robot has arrived at pickup address, therefore can be with
User establishes voice communication, to notify user carries out pickup with target pickup robot to interact.
Optionally, robot scheduling system can also obtain the geographical location information of target interval robot in real time, true
The fixed target interval robot reaches pickup address, and nearby (for example, using pickup address as the center of circle, preset length is the circle of radius
It is interior) when, determine that target pickup robot reaches pickup address.
The technical solution of the embodiment of the present invention determines mesh according to the running state information of order information and pickup robot
Pickup robot is marked, and gives Order splitting to target pickup robot, reaches the navigation of target pickup robot in order information
Pickup address complete pickup task, the technical solution of the embodiment of the present invention optimizes the process of existing express mail pickup, solves
The waste of human cost brought by courier's pickup in the prior art, greatly avoids courier and faces with user
Bring security risk and information leakage when the pickup of face have saved the pickup waiting time of user, have saved human cost, mentioned
High pickup treatment effeciency.
Embodiment two
Fig. 2 is a kind of flow chart of pickup processing method provided by Embodiment 2 of the present invention, and the present embodiment is applicable to take
Part robot receives the case where pickup after order, and this method can be executed by pickup processing unit, which can be by
The mode of software and/or hardware is realized, and generally can integrate in various offer pickups service pickup robot, with machine
Device people dispatches system and is used cooperatively.Specifically, this method may include steps of with reference to Fig. 2:
Step 210, the order information for receiving robot scheduling system distribution.
Optionally, pickup robot receive robot scheduling system distribution order information, and according to system instruction according to
Order priority is lined up or goes directly to the pickup address in order information；Wherein, order priority by reception order when
Between determine, the time that pickup robot receives order is more early, and the priority of order is higher, also that is, extractor device people is according to first connecing
It receives the principle first handled and goes pickup.
Step 220 extracts the pickup address for including in order information, and navigates to pickup address.
Optionally, pickup robot extracts order information after the order information for receiving robot scheduling system distribution
In include pickup address, and path planning is transferred from robot scheduling system according to pickup address, opens self-navigation to taking
Part address.
Optionally, pickup robot can be with automatic dodging obstacle, speeling stairway in the path traveling process according to planning
And elevator is taken automatically.
Step 230, determine reach pickup address when, to robot scheduling system send the acknowledgment to up to response, confirm
Robot scheduling system, which is used to indicate, up to response establishes voice communication pair and the matched user's progress pickup notice of order information.
Optionally, pickup robot is determining that when reaching pickup address, meeting be sent the acknowledgment to robot scheduling system to be reached
Response needs robot scheduling system and uses so that robot scheduling system determines that pickup robot has arrived at pickup address
Voice communication is established at family, notifies user for the enabling of pickup robot, is interacted with facilitating pickup robot to carry out pickup with user, complete
At posting part.Wherein, confirmation reaches response and is used to indicate robot scheduling system to establish voice communication pair matched with order information
User carries out pickup notice.
Step 240 is interacted with user's completion pickup.
Optionally, after user opens the door according to the notice of voice call, pickup robot can be by way of voice broadcast
User is notified to carry out recognition of face, the purpose is to meet the regulation for carrying out real name verification to sender in mailing regulation.Specifically
, pickup robot captures the facial image of user by the camera that it is carried, and carries out recognition of face to facial image；If
Determine that facial image by identification, then opens the chamber door of pickup case after rotating to idle bin；Detecting that user is put into target
Express mail and when closing chamber door, carries out legitimacy detection to target express mail, and after legitimacy detection passes through, carry out to target express mail
Weighing；Express mail expense is generated according to weighing results, and generates fee payment information corresponding with express mail expense and is supplied to user,
Ask user mobile terminal payment express mail expense or choose pay.
Optionally, if user changes about extractor when robot scheduling system notifies user to open the door by voice call
The time of device people's pickup, then pickup robot is returned according to the instruction that system is dispatched by robot, or goes to another address pickup.
Wherein, robot scheduling default is only capable of changing the time of about 1 pickup robot pickup.
Optionally, if user's recognition of face fails, prompt user that face is aligned to the camera above pickup robot,
Until user's recognition of face success；If unidentified success, cancels an order automatically within the time limit, and does not return reservation pickup
The expense that robot visits.
Optionally, if pickup robot detects that the target express mail that user delivers does not meet mailing regulation, pass through language
The mode of sound casting notifies user to fetch article within the time limit, and is reentered into and meets article as defined in mailing；If user is super
Shi Wei is reentered into mail items or selection is cancelled an order, then pickup robot is gone to according to the instruction that system is dispatched by robot
The pickup of next pickup address or return service point unload package.
The technical solution of the embodiment of the present invention, pickup robot obtain pickup address according to the order information that system is distributed,
Pickup address is reached by navigation, is interacted with user and completes pickup task, the technical solution of the embodiment of the present invention optimizes
The process of existing express mail pickup solves the waste of human cost brought by courier's pickup in the prior art, pole
Big bring security risk when avoiding courier and user's face-to-face pickup and information leakage, have saved the pickup of user
Waiting time has saved human cost, improves pickup treatment effeciency.
Embodiment three
Fig. 3 a be the embodiment of the present invention three provide a kind of pickup processing method flow chart, the present embodiment can with it is above-mentioned
Each optinal plan combines in one or more embodiment.Specifically, this method may include steps of with reference to Fig. 3 a:
Step 310, user, which place an order, reserves the pickup of pickup robot.
Optionally, as shown in Figure 3b, user mobile terminal lower single-page selection or addition addressee's contact method and
The information such as posting address, sender's contact method and pickup address, mail items title, acknowledgement of consignment express company, selection reservation take
Part robot pickup is real name user in order to ensure posting part user, need to user carry out recognition of face, recognition of face at
The expense of payment reservation pickup robot pickup after function, robot dispatch system and are obtaining order information and determining user
After expense through payment reservation robot pickup, pickup robot can be distributed to user.
Step 320, robot scheduling system determine target according to the running state information of order information and pickup robot
Pickup robot, and order information is distributed into target pickup robot.
Optionally, robot scheduling system gets pickup address from order information, and by pickup address and each fortune
The pickup range of Hang Zhong pickup robot is matched, if pickup address is fallen within the scope of the pickup of pickup robot, this is taken
Part robot and the success of pickup address matching, can be added in alternative pickup collection of bots, wait the screening of next round.
Optionally, after the alternative pickup collection of bots of determination, robot scheduling system judges alternative pickup robot
It whether there is the pickup robot that pickup state is idle state in set, and if it exists, then from alternative pickup collection of bots,
The pickup robot for randomly choosing an idle state, as target pickup robot；If it does not exist, then from alternative pickup machine
Selection one idle bin number is greater than 0 in people's set and expected battery is greater than the pickup machine of robot pickup time using the time
People, as target pickup robot；After determining target pickup robot, order information is distributed into target pickup robot.
Step 330, target pickup robot obtain pickup address according to order information, navigate and reach pickup address, and to
Robot scheduling system is sent the acknowledgment to up to response.
Optionally, target pickup robot receives the order information of robot scheduling system distribution, and extracts order information
In include pickup address, and path planning is transferred from robot scheduling system according to pickup address, opens self-navigation and go to
Pickup address is sent the acknowledgment to robot scheduling system up to response when determining arrival pickup address.
After system detection to target pickup robot arrival pickup address is dispatched by step 340, robot, voice communication is established
User is notified to carry out pickup with target pickup robot and interact.
Optionally, after robot scheduling system receives confirmation response, determine target robot with having arrived at pickup
Location, therefore voice communication can be established with user, to notify user carries out pickup with target pickup robot to interact.
Step 350, target pickup robot and user interact, and complete pickup task.
Optionally, after user opens the door according to the notice of voice call, target pickup robot can pass through voice broadcast
Mode notifies user to carry out recognition of face, if it is determined that by identification, then the chamber door of pickup case is opened after rotating to idle bin；
When detecting that user is put into target express mail and closes chamber door, legitimacy detection is carried out to target express mail, and detect in legitimacy
By rear, weigh to target express mail；Express mail expense is generated according to weighing results, and generates expense corresponding with express mail expense
Payment information, and user is supplied to by way of voice broadcast, it is desirable that user is in mobile terminal payment express mail expense or choosing
It selects and pays.After the completion of pickup task, target pickup robot dispatches the instruction of system according to robot, goes to next pickup address
Pickup or return service point unload package.
The technical solution of the embodiment of the present invention determines mesh according to the running state information of order information and pickup robot
Pickup robot is marked, and gives Order splitting to target pickup robot, the navigation of target pickup robot reaches in order information
Pickup address, interacts with user and completes pickup task, and the technical solution of the embodiment of the present invention optimizes existing express mail and takes
The process of part solves the waste of human cost brought by courier's pickup in the prior art, greatly avoids fast
The person of passing and bring security risk and information leakage when user's face-to-face pickup, have saved the pickup waiting time of user, have saved
About human cost, improves pickup treatment effeciency.
Example IV
Fig. 4 is a kind of structural schematic diagram for pickup processing unit that the embodiment of the present invention four provides.As shown in figure 4, this takes
Part processing unit includes:
Alternative robot determining module 410, for obtaining the order information of user, filters out standby according to the order information
Choose part collection of bots；
Target robot determining module 420, for the running state information according to each alternative pickup robot, from institute
State selection target pickup robot in alternative pickup collection of bots；
Order splitting module 430, for distributing the order information to target pickup robot, so that the mesh
Mark pickup robot navigates to the pickup address in the order information according to the order information；
Verbal announcement module 440, if built for detecting that target pickup robot reaches the pickup address
Vertical voice communication notifies the user to complete pickup with target pickup robot and interact.
The technical solution of the embodiment of the present invention determines mesh according to the running state information of order information and pickup robot
Pickup robot is marked, and gives Order splitting to target pickup robot, reaches the navigation of target pickup robot in order information
Pickup address complete pickup task, the technical solution of the embodiment of the present invention optimizes the process of existing express mail pickup, solves
The waste of human cost brought by courier's pickup in the prior art, greatly avoids courier and faces with user
Bring security risk and information leakage when the pickup of face have saved the pickup waiting time of user, have saved human cost, mentioned
High pickup treatment effeciency.
Further, alternative robot determining module 410 further include: matching unit, for according to taking in order information
Part address matches pickup address with the pickup range of pickup robot in each operation；By the extractor of successful match
Device people is added to alternative pickup collection of bots.
Further, running state information includes: the idle bin number of the pickup state of pickup robot, pickup robot
And the expected battery of pickup robot uses the time.
Further, target robot determining module 420 can also include: judging unit, for judging alternative extractor
It whether there is the pickup robot that pickup state is idle state in device people set；First execution unit is used for if so, random
The pickup robot for selecting an idle state, as target pickup robot；Second execution unit, for if it is not, then from standby
Selection one idle bin number is greater than 0 in selection part collection of bots and expected battery uses the time greater than the robot pickup time
Pickup robot, as target pickup robot.
Further, the second execution unit can also include: computation subunit, for each taking according to pickup address and alternatively
The homeposition of part robot calculates separately the pickup time that each pickup robot reaches pickup address.
Pickup processing unit provided by the embodiment of the present invention can be performed at pickup provided by any embodiment of the invention
Reason method has the corresponding functional module of execution method and beneficial effect.
Embodiment five
Fig. 5 is a kind of structural schematic diagram for pickup processing unit that the embodiment of the present invention five provides.As shown in figure 5, this takes
Part processing unit includes:
Order reception module 510, for receiving the order information of robot scheduling system distribution；
Navigation module 520, for extracting the pickup address for including in the order information, and with navigating to the pickup
Location；
Confirmation response sending module 530, for determining that system is dispatched by Xiang Suoshu robot when reaching the pickup address
It sends the acknowledgment to up to response, the confirmation arrival response is used to indicate the robot scheduling system and establishes voice communication pair and institute
It states the matched user of order information and carries out pickup notice；
Pickup interactive module 540 is interacted for completing pickup with the user.
The technical solution of the embodiment of the present invention, pickup robot obtain pickup address according to the order information that system is distributed,
Pickup address is reached by navigation, is interacted with user and completes pickup task, the technical solution of the embodiment of the present invention optimizes
The process of existing express mail pickup solves the waste of human cost brought by courier's pickup in the prior art, pole
Big bring security risk when avoiding courier and user's face-to-face pickup and information leakage, have saved the pickup of user
Waiting time has saved human cost, improves pickup treatment effeciency.
Further, pickup interactive module 540 can also include: face identification unit, use for being captured by camera
The facial image at family, and recognition of face is carried out to facial image；Unpack unit, be used for if it is determined that facial image by identification,
The chamber door of pickup case is opened after then rotating to idle bin；Legitimacy detection and weighing unit, for detecting that user is put into
Target express mail and when closing chamber door, carries out legitimacy detection to target express mail, and after legitimacy detection passes through, to target express mail
It weighs；Fee payment information generation unit for generating express mail expense according to weighing results, and generates and express mail expense pair
The fee payment information answered is supplied to user.
Express delivery provided by the embodiment of the present invention send with charge free suggestion device can be performed it is provided by any embodiment of the invention fast
It passs and sends reminding method with charge free, have the corresponding functional module of execution method and beneficial effect.
Embodiment six
It is a kind of structural schematic diagram for computer equipment that the embodiment of the present invention six provides referring to Fig. 6, Fig. 6, such as Fig. 6 institute
Show, which includes processor 610, memory 620, input unit 630 and output device 640；The number of processor 610 in equipment
It measures and can be one or more, in Fig. 6 by taking a processor 610 as an example；Processor 610, memory 620, input in equipment
Device 630 can be connected with output device 640 by bus or other modes, in Fig. 6 for being connected by bus.
Memory 620 is used as a kind of computer readable storage medium, can be used for storing software program, journey can be performed in computer
Sequence and module, if the corresponding program instruction/module of pickup processing method in the embodiment of the present invention is (for example, at a kind of pickup
Alternative robot determining module 410, target robot determining module 420, Order splitting module 430 and the voice managed in device are logical
Module 440 is known, alternatively, the order reception module 510, navigation module 520, confirmation response in another pickup processing unit are sent
Module 530 and pickup interactive module 540).Processor 610 by operation be stored in memory 620 software program, instruction with
And module realizes above-mentioned pickup processing method thereby executing the various function application and data processing of equipment.
Memory 620 can mainly include storing program area and storage data area, wherein storing program area can store operation system
Application program needed for system, at least one function；Storage data area, which can be stored, uses created data etc. according to terminal.This
Outside, memory 620 may include high-speed random access memory, can also include nonvolatile memory, for example, at least one
Disk memory, flush memory device or other non-volatile solid state memory parts.In some instances, memory 620 can be into one
Step includes the memory remotely located relative to processor 610, these remote memories can pass through network connection to equipment.On
The example for stating network includes but is not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
Input unit 630 can be used for receiving the number or character information of input, and generate with the user setting of equipment with
And the related key signals input of function control.Output device 640 may include that display screen etc. shows equipment.
Embodiment seven
The embodiment of the present invention seven provides a kind of computer readable storage medium, is stored thereon with computer program, the journey
A kind of pickup processing method is realized when sequence is executed by processor, comprising:
The order information for obtaining user, filters out alternative pickup collection of bots according to the order information；
According to the running state information of each alternative pickup robot, selected from the alternative pickup collection of bots
Target pickup robot；
The order information is distributed to target pickup robot, so that target pickup robot is according to
Order information navigates to the pickup address in the order information；
If detecting that target pickup robot reaches the pickup address, establishes voice communication and notify the use
Pickup is completed with target pickup robot and is interacted in family.
Alternatively, realizing another pickup processing method when the program is executed by processor, comprising:
Receive the order information of robot scheduling system distribution；
The pickup address for including in the order information is extracted, and navigates to the pickup address；
At the determining arrival pickup address, Xiang Suoshu robot scheduling system is sent the acknowledgment to up to response, described true
Recognize arrival response be used to indicate robot scheduling system establish voice communication pair and the matched user of the order information into
Row pickup notice；
Pickup is completed with the user to interact.
Certainly, a kind of computer readable storage medium provided by the embodiment of the present invention, computer program are executable not
It is limited to method operation as described above, the correlation in pickup processing method provided by any embodiment of the invention can also be performed
Operation.
By the description above with respect to embodiment, it is apparent to those skilled in the art that, the present invention
It can be realized by software and required common hardware, naturally it is also possible to which by hardware realization, but in many cases, the former is more
Good embodiment.Based on this understanding, technical solution of the present invention substantially in other words contributes to the prior art
Part can be embodied in the form of software products, which can store in computer readable storage medium
In, floppy disk, read-only memory (Read-Only Memory, ROM), random access memory (Random such as computer
Access Memory, RAM), flash memory (FLASH), hard disk or CD etc., including some instructions are with so that a computer is set
Standby (can be personal computer, server or the network equipment etc.) executes method described in each embodiment of the present invention.
It is worth noting that, included each unit and module are only pressed in the embodiment of above-mentioned pickup processing unit
It is divided, but is not limited to the above division according to function logic, as long as corresponding functions can be realized；In addition,
The specific name of each functional unit is also only for convenience of distinguishing each other, the protection scope being not intended to restrict the invention.
Note that the above is only a better embodiment of the present invention and the applied technical principle.It will be appreciated by those skilled in the art that
The invention is not limited to the specific embodiments described herein, be able to carry out for a person skilled in the art it is various it is apparent variation,
It readjusts and substitutes without departing from protection scope of the present invention.Therefore, although being carried out by above embodiments to the present invention
It is described in further detail, but the present invention is not limited to the above embodiments only, without departing from the inventive concept, also
It may include more other equivalent embodiments, and the scope of the invention is determined by the scope of the appended claims.
Claims (10)
1. a kind of pickup processing method characterized by comprising
The order information for obtaining user, filters out alternative pickup collection of bots according to the order information；
According to the running state information of each alternative pickup robot, the selection target from the alternative pickup collection of bots
Pickup robot；
The order information is distributed to target pickup robot, so that target pickup robot is according to the order
Pickup address of the information navigation into the order information；
If detecting that target pickup robot reaches the pickup address, establish voice communication notify the user with
Target pickup robot completes pickup interaction.
2. the method according to claim 1, wherein the order information of user is obtained, according to the order information
Filter out alternative pickup collection of bots, comprising:
According to the pickup address in the order information, by the pickup model of pickup robot in the pickup address and each operation
It encloses and is matched；
The pickup robot of successful match is added to the alternative pickup collection of bots.
3. according to the method described in claim 2, it is characterized in that, the running state information includes: taking for pickup robot
The expected battery of part state, the idle bin number of pickup robot and pickup robot uses the time；
According to the running state information of each alternative pickup robot, the selection target from the alternative pickup collection of bots
Pickup robot, comprising:
Judge in the alternative pickup collection of bots with the presence or absence of pickup state for the pickup robot of idle state；
If so, the pickup robot of one idle state of random selection, as target pickup robot；
If it is not, when an idle bin number then being selected to be greater than 0 and expected battery use from the alternative pickup collection of bots
Between be greater than the robot pickup time pickup robot, as target pickup robot.
4. according to the method described in claim 3, it is characterized in that, selecting one from the alternative pickup collection of bots
Idle bin number is greater than 0 and expected battery was greater than before the pickup robot of robot pickup time using the time, further includes:
According to the homeposition of the pickup address and each alternative pickup robot, each pickup robot is calculated separately
Reach the pickup time of the pickup address.
5. a kind of pickup processing method characterized by comprising
Receive the order information of robot scheduling system distribution；
The pickup address for including in the order information is extracted, and navigates to the pickup address；
Determining that Xiang Suoshu robot scheduling system is sent the acknowledgment to up to response, described to confirm when reaching the pickup address
Robot scheduling system is used to indicate up to response establishes voice communication pair take with the matched user of the order information
Part notice；
Pickup is completed with the user to interact.
6. according to the method described in claim 5, being interacted it is characterized in that, completing pickup with the user, comprising:
The facial image of the user is captured by camera, and recognition of face is carried out to the facial image；
If it is determined that the facial image by identification, then opens the chamber door of pickup case after rotating to idle bin；
When detecting that the user is put into target express mail and closes the chamber door, legitimacy inspection is carried out to the target express mail
It surveys, and after legitimacy detection passes through, weighs to the target express mail；
Express mail expense is generated according to weighing results, and is generated described in corresponding with express mail expense fee payment information is supplied to
User.
7. a kind of pickup processing unit characterized by comprising
Alternative robot determining module filters out alternative pickup according to the order information for obtaining the order information of user
Collection of bots；
Target robot determining module, for the running state information according to each alternative pickup robot, from described alternative
Selection target pickup robot in pickup collection of bots；
Order splitting module, for distributing the order information to target pickup robot, so that the target pickup
Robot navigates to the pickup address in the order information according to the order information；
Verbal announcement module, if establishing voice for detecting that target pickup robot reaches the pickup address
The user is notified to complete pickup with target pickup robot and interact.
8. a kind of pickup processing unit characterized by comprising
Order reception module, for receiving the order information of robot scheduling system distribution；
Navigation module for extracting the pickup address for including in the order information, and navigates to the pickup address；
Confirmation response sending module is used to determine that Xiang Suoshu robot dispatches system and sends really when reaching the pickup address
Recognize arrival response, the confirmation arrival response is used to indicate the robot scheduling system and establishes voice communication pair and the order
The user of information matches carries out pickup notice；
Pickup interactive module is interacted for completing pickup with the user.
9. a kind of computer equipment including memory, processor and stores the meter that can be run on a memory and on a processor
Calculation machine program, which is characterized in that the processor realizes the pickup as described in any in claim 1-4 when executing described program
Processing method, alternatively, realizing such as the described in any item pickup processing methods of claim 5-6.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the program is by processor
The pickup processing method as described in any in claim 1-4 is realized when execution, alternatively, realizing such as any one of claim 5-6
The pickup processing method.
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| CN110390462A (en) * | 2019-05-30 | 2019-10-29 | 菜鸟智能物流控股有限公司 | Pickup party determining method and device and electronic equipment |
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| CN112116764A (en) * | 2020-07-28 | 2020-12-22 | 徐宁 | Intelligent method for parcel receiving and dispatching and intelligent service robot system |
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| CN113470259A (en) * | 2021-07-01 | 2021-10-01 | 丽水市知源科技有限公司 | Shared intelligent household service robot and use method thereof |
| CN114912867A (en) * | 2022-05-05 | 2022-08-16 | 上海东普信息科技有限公司 | Method, device and equipment for detecting illegal behaviors and storage medium |
| CN114973489A (en) * | 2022-05-19 | 2022-08-30 | 日立楼宇技术（广州）有限公司 | Method, device and equipment for providing access control verification information and access control |
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