CN109373511A - A kind of air-conditioning failure voice broadcasting method, device and air conditioner - Google Patents
A kind of air-conditioning failure voice broadcasting method, device and air conditioner Download PDFInfo
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- CN109373511A CN109373511A CN201811427750.1A CN201811427750A CN109373511A CN 109373511 A CN109373511 A CN 109373511A CN 201811427750 A CN201811427750 A CN 201811427750A CN 109373511 A CN109373511 A CN 109373511A
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/32—Responding to malfunctions or emergencies
- F24F11/38—Failure diagnosis
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/52—Indication arrangements, e.g. displays
- F24F11/526—Indication arrangements, e.g. displays giving audible indications
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- Chemical & Material Sciences (AREA)
- Combustion & Propulsion (AREA)
- Mechanical Engineering (AREA)
- General Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Health & Medical Sciences (AREA)
- Biomedical Technology (AREA)
- Air Conditioning Control Device (AREA)
Abstract
The present invention provides a kind of air-conditioning failure voice broadcasting method, device and air conditioner, the air-conditioning failure voice broadcasting method includes: the fault inquiry instruction for obtaining user and issuing；Whether break down according to the fault inquiry confirmation command air conditioner；When confirming that the air conditioner breaks down, voice broadcast is carried out to fault message.The present invention provides a kind of air-conditioning failure voice broadcasting methods when the fault inquiry for receiving user instructs, malfunction whether there is according to fault inquiry confirmation command, malfunction if it exists, the method then directly inquired the defect content of fault code representative according to fault code and solve failure, and to defect content and solve fault method progress voice broadcast, without user query service manual, voice broadcast is carried out to the failure of air-conditioning, problem and solution using voice control, user time is saved, brings convenient and fast usage experience to user.
Description
Technical field
The present invention relates to air conditioner technical field, in particular to a kind of air-conditioning failure voice broadcasting method, device and air-conditioning
Device.
Background technique
As economic is constantly progressive, the application of air conditioner is also more and more extensive, and air conditioner has been increasingly becoming most commonly seen
One of household electrical appliance.It can show fault code when present air-conditioning is if there is failure on the display panel, but for
The concrete meaning of fault code and its corresponding problem and solution to the problem can not all be shown on the display panel
Come, user is needed to go to consult operation instructions according to code to influence the usage experience of user to solve the problems, such as.
Summary of the invention
In view of this, the present invention is directed to propose a kind of air-conditioning failure voice broadcasting method, device and air conditioner, on solving
State problem.
In order to achieve the above objectives, the technical scheme of the present invention is realized as follows:
In a first aspect, the present invention provides a kind of air-conditioning failure voice broadcasting method, air-conditioning failure voice casting side
Method includes:
Obtain the fault inquiry instruction that user issues；
Whether break down according to the fault inquiry confirmation command air conditioner；
When confirming that the air conditioner breaks down, voice broadcast is carried out to fault message.
Further, when confirming that the air conditioner breaks down, include: to the step of fault message progress voice broadcast
When confirming that the air conditioner breaks down, the fault code of the failure is obtained；
Defect content corresponding with the fault code is obtained according to fault code inquiry and solves fault method；
To the fault code, defect content and solve fault method progress voice broadcast.
Further, defect content corresponding with the fault code is obtained according to fault code inquiry and solve event
The step of barrier method includes:
The fault code that will acquire is matched with pre-stored fault code library, and the fault code inventory contains failure
Code, fault message corresponding with the fault code and solution fault method；
When the code matches in the fault code of acquisition and pre-stored fault code library, the fault code library is extracted
In the corresponding fault message corresponding with the fault code of code and solve fault method.
Further, described to obtain the fault inquiry language that the fault inquiry instruction that user issues includes: acquisition user's sending
Sound instruction.
Further, it is described obtain user issue fault inquiry instruction include: obtain user issue fault inquiry by
Key instruction.
Further, the method also includes: when confirm air conditioner do not break down when, broadcast fault-free voice prompting.
Second aspect, the present invention provides a kind of air-conditioning failure voice broadcast device, the air-conditioning failure voice casting dress
It sets and includes:
Instruction acquisition unit, for obtaining the fault inquiry instruction of user's sending；
Fault recognition unit, for whether breaking down according to the fault inquiry confirmation command air conditioner；
Failure broadcasts unit, for carrying out voice broadcast to fault message when confirming that the air conditioner breaks down.
Further, the failure casting unit includes:
Code obtaining subelement, for obtaining the fault code of the failure when confirming that the air conditioner breaks down；
Information inquires subelement, for obtaining in failure corresponding with the fault code according to fault code inquiry
Hold and solve fault method；
Subelement is broadcasted, for carrying out voice broadcast to the fault code, defect content and solution fault method.
Further, information inquiry subelement is used to will acquire fault code and pre-stored fault code library into
Row matching, the fault code inventory contain fault code, fault message corresponding with the fault code and solve failure
Method；
The information inquiry subelement is also used to when the code in the fault code obtained and pre-stored fault code library
When matching, extracts the corresponding fault message corresponding with the fault code of code in the fault code library and solve event
Barrier method.
The third aspect, the present invention also provides a kind of air conditioner, the air conditioner includes: memory；Controller；And air-conditioning
Failure voice broadcast device, the air-conditioning failure voice broadcast device are installed on the memory and including one or more by institute
The software function module of controller execution is stated, the air-conditioning failure voice broadcast device includes:
Instruction acquisition unit, for obtaining the fault inquiry instruction of user's sending；
Fault recognition unit, for whether breaking down according to the fault inquiry confirmation command air conditioner；
Failure broadcasts unit, for carrying out voice broadcast to fault message when confirming that the air conditioner breaks down.
Compared with the existing technology, a kind of air-conditioning failure voice broadcasting method, device and air conditioner of the present invention have
Following advantage:
Air-conditioning failure voice broadcasting method, device and air conditioner provided by the invention, air-conditioning failure voice casting side
Method includes the fault inquiry instruction for obtaining user and issuing；Whether break down according to the fault inquiry confirmation command air conditioner；
When confirming that the air conditioner breaks down, voice broadcast is carried out to fault message.When the fault inquiry for receiving user instructs
When, i.e., malfunction whether there is according to fault inquiry confirmation command, malfunction, then directly look into according to fault code if it exists
The defect content and the method for solving failure that fault code represents are ask, and voice is carried out to defect content and solution fault method and is broadcast
Report, without user query service manual, broadcasts the failure of air-conditioning, problem and solution using voice control, thus
Convenient and fast usage experience is brought to user.
Detailed description of the invention
The attached drawing for constituting a part of the invention is used to provide further understanding of the present invention, schematic reality of the invention
It applies example and its explanation is used to explain the present invention, do not constitute improper limitations of the present invention.In the accompanying drawings:
Fig. 1 is the schematic block diagram of air conditioner described in the embodiment of the present invention；
Fig. 2 is the flow chart of air-conditioning failure voice broadcasting method described in the embodiment of the present invention；
Fig. 3 is the sub-step flow chart of the step S30 of air-conditioning failure voice broadcasting method described in the embodiment of the present invention；
Fig. 4 is that the functional unit of air-conditioning failure voice broadcast device described in the embodiment of the present invention shows block diagram；
Fig. 5 is that the functional unit of the casting unit of failure described in the embodiment of the present invention shows block diagram.
Icon: 1- air conditioner；2- controller；3- memory；4- voice module；5- air-conditioning failure voice broadcast device；6-
Instruction acquisition unit；7- fault recognition unit；8- failure broadcasts unit；9- Code obtaining subelement；10- information inquiry is single
Member；11- broadcasts subelement.
Specific embodiment
Below in conjunction with attached drawing in the embodiment of the present invention, technical solution in the embodiment of the present invention carries out clear, complete
Ground description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Usually exist
The component of the embodiment of the present invention described and illustrated in attached drawing can be arranged and be designed with a variety of different configurations herein.Cause
This, is not intended to limit claimed invention to the detailed description of the embodiment of the present invention provided in the accompanying drawings below
Range, but it is merely representative of selected embodiment of the invention.Based on the embodiment of the present invention, those skilled in the art are not doing
Every other embodiment obtained under the premise of creative work out, shall fall within the protection scope of the present invention.
It should be noted that the relational terms of term " first " and " second " or the like be used merely to an entity or
Operation is distinguished with another entity or operation, and without necessarily requiring or implying between these entities or operation, there are any
This actual relationship or sequence.Moreover, the terms "include", "comprise" or its any other variant be intended to it is non-exclusive
Property include so that include a series of elements process, method, article or equipment not only include those elements, but also
Further include other elements that are not explicitly listed, or further include for this process, method, article or equipment it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including described
There is also other identical elements in the process, method, article or equipment of element.
First embodiment
The embodiment of the invention provides a kind of air conditioners 1, while for adjusting room temperature, moreover it is possible to guarantee user at any time
All has comfortable convenient and fast usage experience.Referring to Fig. 1, being the functional block diagram of air conditioner 1 provided in an embodiment of the present invention.The sky
Adjusting device 1 includes: memory 3, controller 2, voice module 4 and air-conditioning failure voice broadcast device 5.Wherein, controller 2 with deposit
Reservoir 3, voice module 4 are electrically connected.The air-conditioning failure voice broadcast device 5 includes at least one can be with software or firmware
(firmware) form is stored in the memory 3.
Wherein, memory 3 can be used for storing software program and unit, such as the air-conditioning failure voice in the embodiment of the present invention
Program instruction/unit corresponding to broadcast device 5 and method, the air-conditioning failure that controller 2 is stored in memory 3 by operation
Sound broadcasting device 5, the software program of method and unit, thereby executing various function application and data processing, such as this hair
The air-conditioning failure voice broadcasting method that bright embodiment provides.Wherein, the memory 3 may be, but not limited to, and arbitrary access is deposited
Reservoir (Random Access Memory, RAM), read-only memory (Read Only Memory, ROM), may be programmed read-only deposit
Reservoir (Programmable Read-Only Memory, PROM), erasable read-only memory (Erasable
Programmable Read-Only Memory, EPROM), electricallyerasable ROM (EEROM) (Electric Erasable
Programmable Read-Only Memory, EEPROM) etc..
Controller 2 may be a kind of IC chip, the processing capacity with signal.Above-mentioned controller 2 can be
General processor, including central processing unit (Central Processing Unit, abbreviation CPU), network processing unit (Network
Processor, abbreviation NP) etc.；It can also be digital signal processor (DSP), specific integrated circuit (ASIC), field-programmable
Gate array (FPGA) either other programmable logic device, discrete gate or transistor logic, discrete hardware components.It can be with
Realize or execute disclosed each method, step and the logic diagram in the embodiment of the present invention.General processor can be micro- place
Manage device.Controller 2 is also possible to any conventional processor etc..
Voice module 4 for receiving the phonetic order or the preset voice of casting of user under control of the controller 2
Information.In a kind of preferred embodiment, which includes phonetic incepting submodule and voice broadcast submodule.
It is to be appreciated that structure shown in FIG. 1 is only to illustrate, air conditioner 1 may also include than shown in Fig. 1 more or more
Few component, or with the configuration different from shown in Fig. 1.Each component shown in Fig. 1 can use hardware, software or its group
It closes and realizes.
Second embodiment
A kind of air-conditioning failure voice broadcasting method is present embodiments provided, referring to Fig. 2, Fig. 2 shows the present embodiment to mention
The flow chart of the air-conditioning failure voice broadcasting method of confession.
The air-conditioning failure voice broadcasting method includes step S10~S40.
Step S10: the fault inquiry instruction that user issues is obtained.
For user during using air-conditioning, user can issue fault inquiry instruction to air conditioner 1, to understand sky in detail
Adjust the operating status of device 1.Air conditioner 1 obtains the fault inquiry instruction that user issues, and the fault inquiry instruction can be user
The fault inquiry phonetic order issued by voice, in other embodiments of the invention, fault inquiry instruction can be with
It is the fault inquiry key command that user is issued by key, for example, failure can be issued by the remote controller key of air conditioner 1
Inquiry button instruction can also be that the failure of the air conditioner 1 issued by the intelligent terminal being adapted to the air conditioner 1 is looked into
Ask key command.
Step S20: whether break down according to the fault inquiry confirmation command air conditioner 1.
When receiving the fault inquiry instruction of user's sending, the controller 2 of air conditioner 1 starts self-test, judges whether to send out
Raw failure.Generally, air conditioner 1 includes multiple functional modules, and multiple functional modules keep communicating in real time with controller 2, when
When a certain functional module breaks down, the functional module can be inserted into fault code, controller in the communication information of controller 2
After 2 receive the fault code, by the fault code and it can receive time of the fault code and store；If institute
It states controller 2 and continues the communication information that preset duration does not receive a certain functional module transmission, controller 2 can equally generate accordingly
Fault code stored.The preset duration can be 5 minutes, but not limited to this.
After receiving the fault inquiry instruction of user's sending, the controller 2 of control air conditioner 1 starts self-test, judges sky
It adjusts whether device 1 breaks down, that is, judges whether there is fault code, if it exists fault code, is i.e. event occurs for confirmation air conditioner 1
Barrier executes step S30；Fault code if it does not exist then confirms that air conditioner 1 does not break down, thens follow the steps S40.
Step S30: when confirming that the air conditioner 1 breaks down, voice broadcast is carried out to fault message.
When confirming that air conditioner 1 breaks down, voice broadcast is carried out to the fault message to break down.Fault message includes
Time, fault code, defect content and solution fault method that failure occurs etc..Referring to Fig. 3, step S30 includes following
Sub-step: step S301~S303.
Step S301: when confirming that the air conditioner 1 breaks down, the fault code of the failure is obtained.
When confirming that air conditioner 1 breaks down, the fault code of air conditioner 1 is obtained, it specifically can be from each function mould
It is obtained in block and the communication information of controller 2.Controller 2 obtains the time that fault code and failure occur, and executes step
S302。
Step S302: defect content corresponding with the fault code is obtained according to fault code inquiry and solves event
Barrier method.
After obtaining fault code, according to fault code inquiry obtain corresponding with fault code defect content and
The method for solving the defect content.Air conditioner 1 is pre-stored with fault code library, and fault code library stores all fault codes,
And the corresponding defect content of fault code, and solve the reference method of the failure.After obtaining fault code, it will acquire
Fault code is matched with pre-stored fault code library, and the fault code inventory contains fault code and the failure
The corresponding defect content of code and solution fault method.
When the code matches in the fault code of acquisition and pre-stored fault code library, the fault code library is extracted
In the corresponding defect content corresponding with the fault code of code and solve fault method.
It should be noted that if being failed to inquire matching in pre-stored fault code library according to the fault code of acquisition
Data, then export the information for not inquiring dependent failure code.
Step S303: to the fault code, defect content and fault method progress voice broadcast is solved.
After matching extraction relevant fault message according to fault code, voice broadcast is carried out to the fault message of extraction.
Specifically, the air conditioner 1 is provided with voice module 4, and voice module 4 is pre-stored with the voice messaging of related text, plays event
When hindering information, fault message is divided into word, words and phrases etc. first, then according to the language of the pre-stored related text of word, word, sentence inquiry
Message breath, to be broadcasted to fault message.In this present embodiment, the sound fault information of casting includes: fault code, hair
Time, defect content and solution fault method of raw failure etc..
Step S40: when confirming that air conditioner 1 does not break down, fault-free voice prompting is broadcasted.
When confirming that air conditioner 1 does not break down, air conditioner 1 broadcasts fault-free voice prompting.For example, control air conditioner 1
Voice module 4 broadcast preset suggestion voice, remind user, do not find failure.
3rd embodiment
Present pre-ferred embodiments provide a kind of air-conditioning failure voice broadcast device 5, it should be noted that the present embodiment institute
What the technical effect of the air-conditioning failure voice broadcast device 5 of offer, basic principle and generation and above-mentioned second embodiment provided
Air-conditioning failure voice broadcasting method is identical, and to briefly describe, the present embodiment part does not refer to place, can refer to the above embodiments
Middle corresponding contents.
Referring to Fig. 4, Fig. 4 is air-conditioning failure voice broadcast device 5 provided in this embodiment, the air-conditioning failure voice is broadcast
Reporting device 5 includes: instruction acquisition unit 6, fault recognition unit 7 and failure casting unit 8.
Wherein, instruction acquisition unit 6, for obtaining the fault inquiry instruction of user's sending.
For user during using air-conditioning, user can issue fault inquiry instruction to air conditioner 1, to understand sky in detail
Adjust the operating status of device 1.Air conditioner 1 obtains the fault inquiry instruction that user issues, and the fault inquiry instruction can be user
The fault inquiry phonetic order issued by voice, in other embodiments of the invention, fault inquiry instruction can be with
It is the fault inquiry key command that user is issued by key, for example, failure can be issued by the remote controller key of air conditioner 1
Inquiry button instruction can also be that the failure of the air conditioner 1 issued by the intelligent terminal being adapted to the air conditioner 1 is looked into
Ask key command.
It is to be appreciated that in an advantageous embodiment, instruction acquisition unit 6 can be used for executing step S10.
Fault recognition unit 7, for whether breaking down according to the fault inquiry confirmation command air conditioner 1.
When receiving the fault inquiry instruction of user's sending, the controller 2 of air conditioner 1 starts self-test, judges whether to send out
Raw failure.Generally, air conditioner 1 includes multiple functional modules, and multiple functional modules keep communicating in real time with controller 2, when
When a certain functional module breaks down, the functional module can be inserted into fault code, controller in the communication information of controller 2
After 2 receive the fault code, by the fault code and it can receive time of the fault code and store；If institute
It states controller 2 and continues the communication information that preset duration does not receive a certain functional module transmission, controller 2 can equally generate accordingly
Fault code stored.
It is to be appreciated that the controller 2 of control air conditioner 1 starts after receiving the fault inquiry instruction of user's sending
Self-test, judges whether air conditioner 1 breaks down, and is to judge whether there is fault code, if it exists fault code, i.e. confirmation is empty
Device 1 is adjusted to break down；Fault code if it does not exist then confirms that air conditioner 1 does not break down.
It is to be appreciated that in an advantageous embodiment, fault recognition unit 7 can be used for executing step S20.
Failure broadcasts unit 8, for carrying out voice broadcast to fault message when confirming that the air conditioner 1 breaks down.
When confirming that air conditioner 1 breaks down, voice broadcast is carried out to the fault message to break down.Fault message includes
Time, fault code, defect content and solution fault method that failure occurs etc..
It is to be appreciated that in an advantageous embodiment, failure casting unit 8 can be used for executing step S30.
In this present embodiment, referring to Fig. 5, failure casting unit 8 includes: Code obtaining subelement 9, information inquiry
Subelement 10 and casting subelement 11.
Wherein, Code obtaining subelement 9, for obtaining the event of the failure when confirming that the air conditioner 1 breaks down
Hinder code.
It is to be appreciated that in an advantageous embodiment, Code obtaining subelement 9 can be used for executing step S301.
Information inquires subelement 10, for obtaining failure corresponding with the fault code according to fault code inquiry
Content and solution fault method.
The fault code that the information inquiry subelement 10 is used to will acquire is matched with pre-stored fault code library,
The fault code inventory contains fault code, fault message corresponding with the fault code and solves fault method；
The information inquiry subelement 10 was also used to when the generation in the fault code obtained and pre-stored fault code library
When code matching, the corresponding fault message corresponding with the fault code of code and the solution in the fault code library are extracted
Fault method.
It is to be appreciated that in an advantageous embodiment, information inquiry subelement 10 can be used for executing step S302.
Subelement 11 is broadcasted, for carrying out voice broadcast to the fault code, defect content and solution fault method.
It is to be appreciated that in an advantageous embodiment, the casting subelement 11 can be used for executing step S303.
When confirming that air conditioner 1 does not break down, failure casting unit 8 can be also used for executing step S40, and casting is without reason
Hinder voice prompting.
In conclusion the present invention provides a kind of air-conditioning failure voice broadcasting method, device and air conditioner, the air-conditioning event
Barrier voice broadcast method includes the fault inquiry instruction for obtaining user and issuing；It is according to the fault inquiry confirmation command air conditioner
It is no to break down；When confirming that the air conditioner breaks down, voice broadcast is carried out to fault message.When the event for receiving user
When hindering inquiry instruction, i.e., malfunction whether there is according to fault inquiry confirmation command, if it exists malfunction, then according to failure
The method that code directly inquires the defect content of fault code representative and solves failure, and to defect content and solve fault method
Voice broadcast is carried out, without user query service manual, the failure of air-conditioning, problem and solution are carried out using voice control
Voice broadcast saves user time, brings convenient and fast experience to user.
In several embodiments provided herein, it should be understood that disclosed device and method can also pass through
Other modes are realized.The apparatus embodiments described above are merely exemplary, for example, flow chart and block diagram in attached drawing
Show the device of multiple embodiments according to the present invention, the architectural framework in the cards of method and computer program product,
Function and operation.In this regard, each box in flowchart or block diagram can represent the one of a module, section or code
Part, a part of the module, section or code, which includes that one or more is for implementing the specified logical function, to be held
Row instruction.It should also be noted that function marked in the box can also be to be different from some implementations as replacement
The sequence marked in attached drawing occurs.For example, two continuous boxes can actually be basically executed in parallel, they are sometimes
It can execute in the opposite order, this depends on the function involved.It is also noted that every in block diagram and or flow chart
The combination of box in a box and block diagram and or flow chart can use the dedicated base for executing defined function or movement
It realizes, or can realize using a combination of dedicated hardware and computer instructions in the system of hardware.
In addition, each functional module in each embodiment of the present invention can integrate one independent portion of formation together
Point, it is also possible to modules individualism, an independent part can also be integrated to form with two or more modules.
It, can be with if the function is realized and when sold or used as an independent product in the form of software function module
It is stored in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes: that USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic or disk.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the invention, all in essence of the invention
Within mind and principle, any modification, equivalent replacement, improvement and so on be should all be included in the protection scope of the present invention.
Claims (10)
1. a kind of air-conditioning failure voice broadcasting method, which is characterized in that the air-conditioning failure voice broadcasting method includes:
Obtain the fault inquiry instruction that user issues；
Whether break down according to the fault inquiry confirmation command air conditioner (1)；
When confirming that the air conditioner (1) is broken down, voice broadcast is carried out to fault message.
2. air-conditioning failure voice broadcasting method according to claim 1, which is characterized in that when the confirmation air conditioner (1)
When breaking down, include: to the step of fault message progress voice broadcast
When confirming that the air conditioner (1) is broken down, the fault code of the failure is obtained；
Defect content corresponding with the fault code is obtained according to fault code inquiry and solves fault method；
To the fault code, defect content and solve fault method progress voice broadcast.
3. air-conditioning failure voice broadcasting method according to claim 1, which is characterized in that inquired according to the fault code
It obtains defect content corresponding with the fault code and includes: the step of solving fault method
The fault code that will acquire is matched with pre-stored fault code library, and the fault code inventory contains failure generation
Code, fault message corresponding with the fault code and solution fault method；
When the code matches in the fault code of acquisition and pre-stored fault code library, extract in the fault code library
The corresponding fault message corresponding with the fault code of code and solution fault method.
4. air-conditioning failure voice broadcasting method according to claim 1, which is characterized in that the event for obtaining user and issuing
Barrier inquiry instruction includes: the fault inquiry phonetic order for obtaining user and issuing.
5. air-conditioning failure voice broadcasting method according to claim 1, which is characterized in that the event for obtaining user and issuing
Barrier inquiry instruction includes: the fault inquiry key command for obtaining user and issuing.
6. air-conditioning failure voice broadcasting method according to claim 1, which is characterized in that the method also includes:
When confirming that air conditioner (1) does not break down, fault-free voice prompting is broadcasted.
7. a kind of air-conditioning failure voice broadcast device, which is characterized in that the air-conditioning failure voice broadcast device (5) includes:
Instruction acquisition unit (6), for obtaining the fault inquiry instruction of user's sending；
Fault recognition unit (7), for whether breaking down according to the fault inquiry confirmation command air conditioner (1)；
Failure broadcasts unit (8), for carrying out voice broadcast to fault message when confirming that the air conditioner (1) is broken down.
8. air-conditioning failure voice broadcast device according to claim 7, which is characterized in that the failure broadcasts unit (8)
Include:
Code obtaining subelement (9), for obtaining the failure generation of the failure when confirming that the air conditioner (1) is broken down
Code；
Information inquires subelement (10), for obtaining in failure corresponding with the fault code according to fault code inquiry
Hold and solve fault method；
It broadcasts subelement (11), for carrying out voice broadcast to the fault code, defect content and solution fault method.
9. air-conditioning failure voice broadcast device according to claim 8, which is characterized in that the information inquires subelement
(10) fault code for will acquire is matched with pre-stored fault code library, and the fault code inventory contains failure
Code, defect content corresponding with the fault code and solution fault method；
Information inquiry subelement (10) is also used to when the code in the fault code obtained and pre-stored fault code library
When matching, extracts the corresponding defect content corresponding with the fault code of code in the fault code library and solve event
Barrier method.
10. a kind of air conditioner, which is characterized in that the air conditioner (1) includes:
Memory (3), controller (2)；And air-conditioning failure voice broadcast device (5), the air-conditioning failure voice broadcast device (5)
The software function module for being installed on the memory (3) and being executed including one or more by the controller (2), the air-conditioning
Failure voice broadcast device (5) includes:
Instruction acquisition unit (6), for obtaining the fault inquiry instruction of user's sending；
Fault recognition unit (7), for whether breaking down according to the fault inquiry confirmation command air conditioner (1)；
Failure broadcasts unit (8), for carrying out voice broadcast to fault message when confirming that the air conditioner (1) is broken down.
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109812924A (en) * | 2019-03-18 | 2019-05-28 | 奥克斯空调股份有限公司 | A kind of Air System method for detecting abnormality, device and air conditioner |
| CN110207322A (en) * | 2019-06-12 | 2019-09-06 | 珠海格力电器股份有限公司 | Mobile air conditioner convenient for blind people to control and control method thereof |
| CN110671789A (en) * | 2019-09-17 | 2020-01-10 | 珠海格力电器股份有限公司 | Fault machine positioning method and device and air conditioning unit |
| CN112066512A (en) * | 2020-08-13 | 2020-12-11 | 珠海格力电器股份有限公司 | Air conditioner after-sale maintenance device, control method and air conditioner |
| CN112198803A (en) * | 2019-07-08 | 2021-01-08 | 江苏美的清洁电器股份有限公司 | Fault processing method and device, electronic equipment and storage medium |
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| CN115076931A (en) * | 2022-04-29 | 2022-09-20 | 青岛海尔空调器有限总公司 | Control method and device for air conditioner fault voice broadcast and air conditioning system |
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| CN110207322A (en) * | 2019-06-12 | 2019-09-06 | 珠海格力电器股份有限公司 | Mobile air conditioner convenient for blind people to control and control method thereof |
| CN112198803A (en) * | 2019-07-08 | 2021-01-08 | 江苏美的清洁电器股份有限公司 | Fault processing method and device, electronic equipment and storage medium |
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