CN108959241A - A kind of contract automatic generation method based on session log, social software - Google Patents
A kind of contract automatic generation method based on session log, social software Download PDFInfo
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Abstract
The contract automatic generation method that the invention discloses a kind of based on session log, social software set contract template in the method, and the content of the contract template includes fixed part and is not fixed part；Sales force and intention client are linked up by social software, and the social software retains communication record data；Based on contract the content of template is not fixed part, and the communication record data for obtaining social software, which are extracted, is not fixed partial information needed for contract template；It is not fixed partial information and the fixed part of contract template needed for contract template by extraction and carries out the corresponding contract of splicing synthesis.A kind of contract automatic generation method based on session log of the present invention, has and automatically generates sales contract, improves working efficiency, improves customer experience degree.Lookup content is carried out using name Entity recognition tool simultaneously, contract is improved and generates accuracy rate.
Description
Technical field
The present invention relates to contract fields, and in particular to a kind of contract automatic generation method based on session log.
Background technique
The change of the development of Internet technology at any time and people's living habit mode, present sale is no longer as tradition
Person-to-person sale mode, but change to modes such as telemarketing, online sales, the network carried out especially with social software
Sale.Its mode is generally as follows:
1st, using social software with potential customers' opening relationships；
2nd, daily chat communication and customer demand are excavated；
3rd, to the product of lead referral oneself；
4th, details is further linked up, and reach conclusion of the business opinion；
5th, sales contract template is sent out to client；
6th, client confirms contract, and signs a contract；
7th, it pays the bill, deliver, making out an invoice, the links such as after sale.
In the above link, wherein the 6th client's contract confirms link, client is generally required oneself information in contract
Carry out perfect, such as organization, address, contact person, telephone number.Other such as names of product, the amount of money, are paid quantity purchase
The information such as money mode, sales force can voluntarily fill out according to the result linked up in advance, or again and client when preparing contract
Confirm result.
These treaty content (client unit title, address, contact person, telephone number, purchase names of product, purchase in fact
Quantity, the amount of money, payment method etc.) in the dialogue that both sides link up, it can all embody, certainly it is possible that these information are dispersed to
In tens days or thousands of session logs, sales force is needed memoriter to fill in, perhaps thumbs chat record or last
It inquires client, causes that time in work wastes and customer experience degree is bad.
Summary of the invention
It is an object of the invention to overcome prior art problem, a kind of contract side of automatically generating based on session log is provided
Method not only improves working efficiency and can promote customer experience degree.
To reach above-mentioned purpose, technical thought of the invention is setting contract template, and the content of contract template includes fixing
Partially and it is not fixed part, sales force and intention client's session log are saved, obtained session log and simultaneously extract contract template
Content be not fixed part, regenerate contract.
Wherein, the embodiment of the invention provides a kind of contract automatic generation method based on session log, including walk as follows
Rapid one to step 5:
Step 1, sets contract template, and the content of the contract template includes fixed part and is not fixed part；
The fixed part of the content of the contract template is changeless content, including seller information, contract add
Clause.
The seller information is the unit information of seller or the personal information of seller.Wherein, the seller
Unit information includes organization, address, contact person, telephone number；The personal information of the seller include name, address,
Contact person, telephone number.
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news.Wherein, institute
State the personal information of unit information or purchaser that purchaser's information is purchaser；The purchase merchandise news includes trade name
Title, marque or specification, price, quantity purchase, payment method；
The unit information of the purchaser includes but is not limited to organization, address, contact person, telephone number；It is described
The personal information of purchaser includes but is not limited to name, address, contact person, telephone number.
The contract template is embedded in social software by step 2；
Step 3, sales force and intention client are linked up by the social software, and the social software retains ditch
Logical record data, the intention if sales force and intention client conclude the transaction enter step four,
Step 4, based on contract the content of template is not fixed part, and the communication record data for obtaining social software are extracted
Partial information is not fixed needed for contract template；
Step 5 is not fixed partial information needed for the contract template by extraction and the fixed part of contract template is spelled
It is bonded into corresponding contract.
Further, the invention also provides a kind of social software, the social software include contract template insertion module,
Automatically generating for contract can be completed in contract generation module；The contract template is embedded in module, for being embedded in contract template.
It should be noted that the above-mentioned method being embedded into contract template in social software, naturally it is also possible to use contract
In generating means, contract template is embedded in by contract automatic generation method the present invention also provides another kind based on session log
Using contract generating means, the contract generating means obtain communication record data from social software.
In the above method of the present invention, the contract template insertion social software.Also a contract generating means be may include,
The contract template is embedded in the contract generating means, and communication record data mode is obtained from social software and is carried out.
However extracted in the above method needed for contract template and be not fixed partial information, it is semanteme in general common technology
Understand, i.e., generates model using a large amount of corpus of machine learning, then carry out information extraction.The drawbacks of the method, is relatively more, when right
When words record quantity is larger, accuracy rate is lower, such as when extracting name, if occurred in session log multiple
When name (both sides may refer to third-party name in dialogue), accuracy just not can guarantee.
To solve the above-mentioned problems, the present invention also provides another embodiment, a kind of contract based on session log is automatic
Generation method, including contract generating means, include the following steps:
Step S31 sets contract template, and the content of the contract template includes fixed part and is not fixed part, in institute
It states contract generating means and is embedded in the contract template；
The fixed part of the content of the contract template is changeless content, including seller information, contract add
Clause.
The seller information is the unit information of seller or the personal information of seller.
Wherein, the unit information of the seller includes but is not limited to organization, address, contact person, telephone number；
The personal information of the seller includes but is not limited to name, address, contact person, telephone number.
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news.
Wherein, purchaser's information is the unit information of purchaser or the personal information of purchaser；The purchaser's
Unit information includes but is not limited to organization, address, contact person, telephone number；The personal information of the purchaser includes
But it is not limited to name, address, contact person, telephone number.
Bought merchandise news include but is not limited to product name, marque or specification, price, quantity purchase,
Payment method.
Step S32, sales force and intention client are linked up by social software, and the social software, which retains, links up note
Record, by making a reservation for, art is carried out when sales force communicates with client, and carries out model training to the words art；If sales force with
Intention client concludes the transaction intention, then enters step S33,
Step S33, the contract generating means obtain communication record data from social software, based on contract the content of template
Be not fixed part, obtain communication record and extract and be not fixed partial information needed for contract template；
Specifically:
1) according to definition, art is positioned session log data, extract since positioning place, and determination to be extracted
As a result start at positioning in N conversation content range below；
2) since anchor point, to anchor point after in N conversation content range, looked into using name Entity recognition tool
Look for content.
Step S34, the fixed part that partial information and contract template are not fixed needed for the contract template by extraction carry out
Splicing is synthetically generated contract.
Wherein, N is natural number, and 1≤N≤5.
A kind of contract automatic generation method based on session log of the present invention, has and automatically generates sales contract, improves work
Make efficiency, improves customer experience degree.Lookup content is carried out using name Entity recognition tool simultaneously, it is accurate that the contract that improves generates
Rate.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, the present invention will be implemented below
Example or attached drawing needed to be used in the description of the prior art are simply introduced, it should be apparent that, the accompanying drawings in the following description is only
It is some embodiments recorded in specification, for those of ordinary skill in the art, before not making the creative labor
It puts, is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of flow diagram of contract automatic generation method based on session log of the embodiment of the present invention 1；
Fig. 2 is a kind of flow diagram of contract automatic generation method based on session log of the embodiment of the present invention 2.
Specific embodiment
In order to be clearer and more clear technical problems, technical solutions and advantages to be solved, tie below
Drawings and examples are closed, the present invention will be described in further detail.It should be appreciated that specific embodiment described herein is only used
To explain the present invention, it is not intended to limit the present invention.
Embodiment 1
The embodiment of the invention provides a kind of contract automatic generation method based on session log, includes the following steps:
Step S11, sets contract template, and the content of the contract template includes fixed part and is not fixed part；
The fixed part of the content of the contract template is changeless content, including seller information, contract add
Clause.
The seller information is the unit information of seller or the personal information of seller.
Wherein, the unit information of the seller includes but is not limited to organization, address, contact person, telephone number；
The personal information of the seller includes but is not limited to name, address, contact person, telephone number.
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news.
Wherein, purchaser's information is the unit information of purchaser or the personal information of purchaser；The purchaser's
Unit information includes but is not limited to organization, address, contact person, telephone number；The personal information of the purchaser includes
But it is not limited to name, address, contact person, telephone number.
Bought merchandise news include but is not limited to product name, marque or specification, price, quantity purchase,
Payment method.
The contract template is embedded in social software by step S12；
Step S13, sales force and intention client are linked up by the social software, and the social software retains ditch
Logical record, the intention if sales force and intention client conclude the transaction, enters step S14,
Step S14, based on contract the content of template is not fixed part, obtains communication record and extracts needed for contract template
It is not fixed partial information；
Step S15, the fixed part that partial information and contract template are not fixed needed for the contract template by extraction carry out
Splicing is synthetically generated contract.
Further, a kind of contract based on session log can also be given birth to automatically in the thinking of the above method
It is arranged in social software at the function of method, social software includes that contract template is embedded in module, contract generation module, can be complete
At automatically generating for contract.
Embodiment 2
The embodiment of the invention provides a kind of contract automatic generation method based on session log, including contract generate dress
It sets, includes the following steps:
Step S21 sets contract template, and the content of the contract template includes fixed part and is not fixed part, in institute
It states contract generating means and is embedded in the contract template；
The fixed part of the content of the contract template is changeless content, including seller information, contract add
Clause.
The seller information is the unit information of seller or the personal information of seller.
Wherein, the unit information of the seller includes but is not limited to organization, address, contact person, telephone number；
The personal information of the seller includes but is not limited to name, address, contact person, telephone number.
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news.
Wherein, purchaser's information is the unit information of purchaser or the personal information of purchaser；The purchaser's
Unit information includes but is not limited to organization, address, contact person, telephone number；The personal information of the purchaser includes
But it is not limited to name, address, contact person, telephone number.
Bought merchandise news include but is not limited to product name, marque or specification, price, quantity purchase,
Payment method.
Step S22, sales force and intention client are linked up by social software, and the social software, which retains, links up note
Record, the intention if sales force and intention client conclude the transaction, enters step S33,
Step S23, the contract generating means obtain communication record data from social software, based on contract the content of template
Be not fixed part, obtain communication record and extract and be not fixed partial information needed for contract template；
Step S24, the fixed part that partial information and contract template are not fixed needed for the contract template by extraction carry out
Splicing is synthetically generated contract.
Embodiment 3
The embodiment of the invention provides a kind of contract automatic generation method based on session log, including contract generate dress
It sets, includes the following steps:
Step S31 sets contract template, and the content of the contract template includes fixed part and is not fixed part, in institute
It states contract generating means and is embedded in the contract template；
The fixed part of the content of the contract template is changeless content, including seller information, contract add
Clause.
The seller information is the unit information of seller or the personal information of seller.
Wherein, the unit information of the seller includes but is not limited to organization, address, contact person, telephone number；
The personal information of the seller includes but is not limited to name, address, contact person, telephone number.
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news.
Wherein, purchaser's information is the unit information of purchaser or the personal information of purchaser；The purchaser's
Unit information includes but is not limited to organization, address, contact person, telephone number；The personal information of the purchaser includes
But it is not limited to name, address, contact person, telephone number.
Bought merchandise news include but is not limited to product name, marque or specification, price, quantity purchase,
Payment method.
Step S32, sales force and intention client are linked up by social software, and the social software, which retains, links up note
Record, by making a reservation for, art is carried out when sales force communicates with client, and carries out model training to the words art；If sales force with
Intention client concludes the transaction intention, then enters step 23,
It, can be there are many method such as when inquiry other side's name.May I ask you, how should I address you? does is may I ask you so-and-so?, originally
You be certain so-and-so (this sentence be in order to cope with client actively first from report name the case where).The above various words arts are all trained.
Other information is also trained model using same method.
Step S33, the contract generating means obtain communication record data from social software, based on contract the content of template
Be not fixed part, obtain communication record and extract and be not fixed partial information needed for contract template；
Specifically:
1) according to definition, art is positioned session log data, is extracted since positioning place, and what is determined will extract
Result start subsequent range at positioning；
Such as when extracting address, art and model training according to front, system find one it is preset if art bury a little
The address of your company (may I ask where) is then recorded this as anchor point, and is looked into since in N this and backward
Look for required information.Wherein, N is natural number, and 1≤N≤5, N can rule of thumb carry out customized, general 3 word here
It will appear answer.Preferably, in the present embodiment, N value is 3.
2) since anchor point, in the dialogue quantity that is defined to system, searched using name Entity recognition tool in
Hold；
Such as when extracting name, in the 3 sentence pairs words since the anchor point at inquiry customer name, and backward, utilize
Entity recognition tool identifies name.
Name Entity recognition (Named Entity Recognition, abbreviation NER) also referred to as " proper name identification " refers to
It identifies the entity in text with certain sense, mainly includes name, place name, mechanism name, proper noun etc..There is NLTK, be based on
A variety of existing mature tools such as the NER of Stanford.
Step S34, the fixed part that partial information and contract template are not fixed needed for the contract template by extraction carry out
Splicing is synthetically generated contract.
The foregoing is merely the embodiments of description of the invention one or more embodiment, are not limited to this hair
Bright specification one or more embodiment.To those skilled in the art, description of the invention one or more embodiment
There can be various modifications and variations.All any modification, equivalent replacement, improvement within the spirit and principles of the present application
Deng should be included within scope of the claims.
Claims (10)
1. a kind of contract automatic generation method based on session log, which is characterized in that
Include the following steps:
Step 1, sets contract template, and the content of the contract template includes fixed part and is not fixed part；
The fixed part of the content of the contract template is changeless content, including seller information, contract Additional Terms；
The content of the contract template is not fixed part, including purchaser's information, bought merchandise news；
Step 2, sales force and intention client are linked up by social software, and the social software retains communication record number
According to, the intention if sales force and intention client conclude the transaction enters step three,
Step 3, based on contract the content of template is not fixed part, and the communication record data for obtaining social software extract contract
Partial information is not fixed needed for template；
Step 4 is not fixed partial information needed for the contract template by extraction and the fixed part of contract template carries out splicing conjunction
At corresponding contract.
2. the contract automatic generation method according to claim 1 based on session log, which is characterized in that
The seller information is the unit information of seller or the personal information of seller；
The unit information of the seller includes one or more of: organization, address, contact person, telephone number；
The personal information of the seller includes one or more of: name, address, contact person, telephone number.
3. the contract automatic generation method according to claim 1 based on session log, which is characterized in that
Purchaser's information is the unit information of purchaser or the personal information of purchaser；
The unit information of the purchaser includes one or more of: organization, address, contact person, telephone number；
The personal information of the purchaser includes one or more of: name, address, contact person, telephone number；
The purchase merchandise news includes one or more of: product name, marque or specification, price, purchase number
Amount, payment method.
4. the contract automatic generation method according to claim 1 based on session log, which is characterized in that
In the contract template insertion social software；
Or comprising a contract generating means, the contract template is embedded in the contract generating means.
5. the contract automatic generation method according to claim 1 based on session log, which is characterized in that
By making a reservation for, art is carried out when sales force communicates with client, and is talked with art and carried out model training.
6. the contract automatic generation method according to claim 5 based on session log, which is characterized in that
It obtains and is not fixed partial information needed for communication record extraction contract template, specifically:
1) according to definition, art is positioned session log data, is extracted since positioning place, and the determination result to be extracted
Start in N conversation content range below at positioning；
2) since anchor point, to anchor point after in N conversation content range, searched using name Entity recognition tool in
Hold.
7. the contract automatic generation method according to claim 6 based on session log, which is characterized in that
N is natural number, and 1≤N≤5.
8. the contract automatic generation method according to claim 7 based on session log, which is characterized in that
The name Entity recognition tool is for identification in text with the entity of certain sense, including name, place name, mechanism
Name, proper noun.
9. the contract automatic generation method according to claim 8 based on session log, which is characterized in that
The name Entity recognition tool is the NLTK or NER based on Stanford.
10. a kind of social software, which is characterized in that
The social software includes that contract template is embedded in module, contract generation module；
The contract template is embedded in module, for being embedded in contract template；
The contract generation module is used to carry out using the contract automatic generation method as claimed in claim 5 based on session log
Contract generates.
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| CN201810265536.4A CN108959241A (en) | 2018-03-28 | 2018-03-28 | A kind of contract automatic generation method based on session log, social software |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN112686639A (en) * | 2021-01-05 | 2021-04-20 | 河北冀联人力资源服务集团有限公司 | Labor contract determination method and system based on deep learning |
| CN113852678A (en) * | 2021-09-15 | 2021-12-28 | 上海国烨跨境电子商务有限公司 | Method for realizing B2B intelligent contract mechanism |
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| CN112686639A (en) * | 2021-01-05 | 2021-04-20 | 河北冀联人力资源服务集团有限公司 | Labor contract determination method and system based on deep learning |
| CN113852678A (en) * | 2021-09-15 | 2021-12-28 | 上海国烨跨境电子商务有限公司 | Method for realizing B2B intelligent contract mechanism |
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