CN108748263A - A kind of robot abnormal state processing method and system - Google Patents
A kind of robot abnormal state processing method and system Download PDFInfo
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- CN108748263A CN108748263A CN201810583095.2A CN201810583095A CN108748263A CN 108748263 A CN108748263 A CN 108748263A CN 201810583095 A CN201810583095 A CN 201810583095A CN 108748263 A CN108748263 A CN 108748263A
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Classifications
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J19/00—Accessories fitted to manipulators, e.g. for monitoring, for viewing; Safety devices combined with or specially adapted for use in connection with manipulators
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J19/00—Accessories fitted to manipulators, e.g. for monitoring, for viewing; Safety devices combined with or specially adapted for use in connection with manipulators
- B25J19/0095—Means or methods for testing manipulators
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
- B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
- B25J9/00—Programme-controlled manipulators
- B25J9/16—Programme controls
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
- H04L67/61—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources taking into account QoS or priority requirements
Abstract
The present invention provides a kind of robot abnormal state processing methods and system, method to include：S1 generates the corresponding processing request of exceptional part, and send the processing request to server when robot detects that abnormality occurs in component；After server described in S3 receives the processing request, whether lookup currently has the vacant working personnel being in idle condition；If S4 is found when currently having the vacant working personnel being in idle condition, the server selects one of vacant working personnel as task personnel, and asks corresponding processing briefing to be sent to the task personnel processing.The abnormality of robot can be found in time through the invention, and abnormality is handled in time, ensured that robot can effectively work.
Description
Technical field
The present invention relates to robot field, espespecially a kind of robot abnormal state processing method and system.
Background technology
With the development of science and technology intelligent robot has obtained unprecedented development, robot can help people to complete
Many work.Such as sweeping robot can help user's wipe clean, transportation robot that people can be helped from heavy work
It is freed in work, service robot also can provide inquiry business to the user or user provides service of leading the way etc..
Since robot interior component is very more, all parts inevitably occur abnormal at work.With the service in airport
It is mounted with the printer of printing boarding card for robot, in robot, scans the scanner of boarding card and the row of walking
Walking apparatus, robot show screen etc., these are all that robot completes the indispensable component of work, when these components occur
When problem, it is necessary to have staff's timely processing, otherwise will influence the work of robot.
In order to find the abnormality of robot in time, and the personnel that arrange work in time to abnormality at
Reason, the present invention provides a kind of robot abnormal state processing method and systems.
Invention content
The object of the present invention is to provide a kind of robot abnormal state processing method and systems, can find robot in time
Abnormality, and abnormality is handled in time.
Technical solution provided by the invention is as follows：
The present invention provides a kind of robot abnormal state processing methods, including step：S1 detects component when robot
When there is abnormality, the corresponding processing request of exceptional part is generated, and the processing request is sent to server；It is taken described in S3
After business device receives the processing request, whether lookup currently has the vacant working personnel being in idle condition；If S4 is found
When currently having the vacant working personnel being in idle condition, the server selects one of vacant working personnel as task
Personnel, and ask corresponding processing briefing to be sent to the task personnel processing.
Preferably, step S4 specifically includes step：If S41 searches current to there is the vacant working people being in idle condition
Member, server obtain the time that each vacant working personnel are in idle condition；Server selection described in S42 is currently at the free time
The time longest vacant working personnel of state are as task personnel；The processing is asked corresponding place by server described in S43
Reason briefing is sent to the task personnel.
Preferably, include step before step S3：Server described in S2 keeps in the processing request, according to pre-set
The priority table of comparisons searches the priority of the corresponding abnormality of processing request；The priority table of comparisons includes robot
There is corresponding priority when abnormality in each component；Step S43 specifically includes step：If server described in S431 will be temporary
In dry processing request, the processing of the abnormality of highest priority asks corresponding processing briefing to be sent to the task
Personnel.
Preferably, include step after step S4：S61 robots detect that the abnormality of the exceptional part is eliminated
When, it sends the corresponding state of the exceptional part to server and restores signal；Server described in S62 restores to believe according to the state
Number, eliminate the processing briefing of the exceptional part alignment processing request.
Preferably, include step after step S4：Whether S5 servers detect the task personnel inscribed in preset time
Receive the processing task；If the task personnel do not receive the processing task, return to step S3 is reselected at another
In idle state vacant working personnel as task personnel.
The present invention also provides a kind of robot abnormality processing systems, including are in communication with each other the robot kimonos of connection
Business device：The robot includes：Whether unit status detection module, the component for detecting robot there is abnormality；Please
Generation module is sought, is electrically connected with the unit status detection module, for when robot detects that abnormality occurs in component,
Generate the corresponding processing request of exceptional part；Robot communication module, for sending the processing request to server；The clothes
Business device include：Server com-munication module, for receiving the processing request；Searching module, with server com-munication module electricity
Connection, after receiving the processing request, whether lookup currently has the vacant working personnel being in idle condition；Select mould
Block is electrically connected with the searching module, for when find it is current have the vacant working personnel being in idle condition when, select it
In a vacant working personnel as task personnel；Task allocating module is electrically connected with the selecting module, is used for the place
Reason asks corresponding processing briefing to be sent to the task personnel.
Preferably, the server includes：Acquisition module, if being additionally operable to search current to there is the free time being in idle condition
Staff obtains the time that each vacant working personnel are in idle condition；The selecting module is additionally operable to select currently to locate
In the time of idle state longest vacant working personnel as task personnel；The task allocating module, being additionally operable to will be described
Processing asks corresponding processing briefing to be sent to the task personnel.
Preferably, the server further includes：Storage module, for keeping in the processing request；Priority enquiry module,
It is additionally operable to search the priority of the corresponding abnormality of processing request according to the pre-set priority table of comparisons；It is described excellent
The first grade table of comparisons includes that each component of robot corresponding priority when abnormality occurs；The task allocating module, is additionally operable to
By in several temporary processing requests, the processing of the abnormality of highest priority asks corresponding processing briefing to send
To the task personnel.
Preferably, the robot communication module, for detecting that the abnormality of the exceptional part disappears when robot
Except when, send the corresponding state of the exceptional part to server and restore signal；The server further includes：Processing module is used
In restoring signal according to the state, the processing briefing of the exceptional part alignment processing request is eliminated.
Preferably, the server further includes：Whether server detection module is additionally operable to detect the task personnel pre-
If receiving the processing task in the time；The selecting module, if being additionally operable to the task personnel does not receive the processing task
When, vacant working personnel that another is in idle condition are reselected as task personnel.
A kind of robot abnormal state processing method and system provided through the invention, can bring following at least one
Advantageous effect：
1, it in the present invention, after robot detects that abnormality occurs in inner part, it can be sent to server certainly sends out processing and ask
It asks, server reinforms relevant staff and handles.In this way, staff can have found robot in time
Abnormality, and abnormality is timely handled, has ensured effective work of robot.
2, due to each component significance level difference in robot, the priority of processing would also vary from, such as robot
Power supply system significance level obviously can be higher than robot voice playing device significance level, therefore, when robot power
When system and robot voice playing device occur abnormal simultaneously, priority processing robot power supply system can more rationally.This hair
In bright, when server receives the corresponding processing request of different exceptional parts, place is distributed according to the height of priority
Reason task can keep the distribution of processing task more reasonable, allow more urgent abnormal conditions can when staff is deficienter
Obtain processing preferential much sooner.
3, in actual conditions, server will be handled after briefing is issued to task personnel, and task personnel may be by
Do not see processing briefing in some reasons, causes processing task that cannot complete in time.Therefore, in the present invention, server
After sending processing briefing to task personnel, task personnel need to receive the processing task, if task personnel do not connect
Processing task is received, server can then reselect another task personnel to complete this processing task so that the exception of robot
Component can be handled timely.
Description of the drawings
Below by a manner of clearly understandable, preferred embodiment is described with reference to the drawings, to a kind of robot abnormality
Above-mentioned characteristic, technical characteristic, advantage and its realization method of processing method and system are further described.
Fig. 1 is a kind of flow chart of one embodiment of robot abnormal state processing method of the present invention；
Fig. 2 is a kind of flow chart of another embodiment of robot abnormal state processing method of the present invention；
Fig. 3 is a kind of structural schematic diagram of one embodiment of robot abnormality processing system of the present invention.
Drawing reference numeral explanation：
1- robots, 11- unit status detection module, 12- request to generate module, 13- robot communications module, 2- services
Device, 21- server com-munication modules, 22- searching modules, 23- selecting modules, 24- task allocating modules, 25- acquisition modules, 26-
Storage module, 27- processing modules, 28- servers detection module, 29- priority enquiry modules.
Specific implementation mode
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, control is illustrated below
The specific implementation mode of the present invention.It should be evident that drawings in the following description are only some embodiments of the invention, for
For those of ordinary skill in the art, without creative efforts, other are can also be obtained according to these attached drawings
Attached drawing, and obtain other embodiments.
To make simplified form, part related to the present invention is only schematically shown in each figure, they are not represented
Its practical structures as product.In addition, so that simplified form is easy to understand, there is identical structure or function in some figures
Component only symbolically depicts one of those, or has only marked one of those.Herein, "one" is not only indicated
" only this ", can also indicate the situation of " more than one ".
As shown in Figure 1, the present invention provides a kind of one embodiment of robot abnormal state processing method, including step
Suddenly：
S1 generates the corresponding processing of exceptional part and asks when robot detects that abnormality occurs in component, and to clothes
Business device sends the processing request；
After server described in S3 receives the processing request, whether lookup currently has the vacant working being in idle condition
Personnel；
If S4 is found when currently having the vacant working personnel being in idle condition, the server selection is one of empty
Not busy staff asks corresponding processing briefing to be sent to the task personnel as task personnel, and by the processing；
If not finding current when having the vacant working personnel being in idle condition, return to step S3 continues to search for working as
It is preceding whether to have the vacant working personnel being in idle condition；
S7 task personnel execute processing task.
Specifically, the inside of robot, which has, is equipped with very more components, such as radar detedtor, display screen, control
Device processed, sound-controlled apparatus, scanner, the boarding check printer etc. for scanning boarding card.When supervisory control of robot is sent out to a certain component
Signal when the error occurs, can judge that abnormality occurs in this component, robot can generate the corresponding processing request of exceptional part
(processing request includes the number of abnormal robot, and abnormal component names occurs), and processing request is sent to clothes
Business device.
After server receives processing request, corresponding processing task can be asked to be assigned to corresponding task people processing
Member.Task personnel are according to the processing task received, you can view the number for the abnormal robot being abnormal, and from map
On find out the position of abnormal robot, then staff carries out the exceptional part in robot with regard to reaching corresponding location
It repairs.Through the invention, staff can have found the abnormality of robot in time, and timely be located to exceptional part
Reason, has ensured that robot can effectively work.
The present invention provides a kind of further embodiments of robot abnormal state processing method, including step：
S1 generates the corresponding processing of exceptional part and asks when robot detects that abnormality occurs in component, and to clothes
Business device sends the processing request；
After server described in S3 receives the processing request, whether lookup currently has the vacant working being in idle condition
Personnel；
If S41 is searched currently to there is a vacant working personnel being in idle condition, each vacant working people of server acquisition
The time that member is in idle condition；
Server described in S42 selects the time for being currently at idle state longest vacant working personnel as task people
Member；
The processing is asked corresponding processing briefing to be sent to the task personnel by server described in S43；
If not finding current when having the vacant working personnel being in idle condition, return to step S3 continues to search for working as
It is preceding whether to have the vacant working personnel being in idle condition；
S5 servers detect whether the task personnel receive the processing task in preset time；If the task people
Member does not receive the processing task, then return to step S3, reselects the vacant working personnel that another is in idle condition and makees
For task personnel；
When S61 robots detect that the abnormality of the exceptional part is eliminated, the exceptional part is sent to server
Corresponding state restores signal；
Server described in S62 restores signal according to the state, eliminates the processing of the exceptional part alignment processing request
Briefing.
S7 task personnel execute processing task.
Specifically, the working condition of staff can be managed by a work management platform or front end management webpage,
The current working status of staff can be shown on work management platform, front end management webpage, and is in work at present
The time of state.If staff can be shown as idle state currently without task, working condition；If staff works as
Before have task, then working condition can be shown as busy state.Meanwhile it can show that staff is in idle condition or busy
The time of state.Server can find out when selecting task personnel and be in idle condition time longest vacant working personnel
As task personnel, to complete this processing task, the task amount of balancing work personnel.It is in idle condition if not finding
Vacant working personnel, then can keep in processing request, and in real time detection or according to preset time timing detection currently whether have place
In the vacant working personnel of idle state, until finding the vacant working personnel being in idle condition.
After task personnel have handled the abnormality of exceptional part, robot can detect that exceptional part is replied just
Often, then robot can send the corresponding state recovery signal of the exceptional part (in the state recovery signal to server
Numbered including robot), " informing " server failure has been eliminated.Server restores signal according to the state, by alignment processing
The processing briefing of request is eliminated.
In actual application, we also need to some cause specifics in view of task personnel, cause task personnel
It does not view the processing that server issues and asks corresponding processing briefing, cause this processing task to lie on the table, machine
Exceptional part in people, which is unable to get, timely to be handled.In order to avoid this kind of situation, the present embodiment also adds one
Task personnel receive the function of processing task.After server issues processing briefing to task personnel, task personnel need
Processing task (confirming the respective selection for receiving processing task as clicked) is received in preset time (such as 20 seconds).If server
Detect that task personnel without receiving processing task, then can reselect another sky being in idle condition in preset time
Not busy staff is as task personnel.By this method, it can effectively avoid task personnel from not viewing server to issue
Processing when asking corresponding processing briefing, the situation that the processing task of appearance is shelved makes robot unusual condition occur
When can effectively be handled.
As shown in Fig. 2, the present invention provides a kind of another embodiments of robot abnormal state processing method, including：
S1 generates the corresponding processing of exceptional part and asks when robot detects that abnormality occurs in component, and to clothes
Business device sends the processing request；
Server described in S2 keeps in the processing request, according to the pre-set priority table of comparisons, searches the processing
The priority of the corresponding abnormality of request；The priority table of comparisons include each component of robot occur it is corresponding when abnormality
Priority；
After server described in S3 receives the processing request, whether lookup currently has the vacant working being in idle condition
Personnel；
If S41 is searched currently to there is a vacant working personnel being in idle condition, each vacant working people of server acquisition
The time that member is in idle condition；
Server described in S42 selects the time for being currently at idle state longest vacant working personnel as task people
Member；
Server described in S431 by several temporary processing requests, ask by the processing of the abnormality of highest priority
Corresponding processing briefing is sent to the task personnel；
If not finding current when having the vacant working personnel being in idle condition, return to step S3 continues to search for working as
It is preceding whether to have the vacant working personnel being in idle condition；
S5 servers detect whether the task personnel receive the processing task in preset time；If the task people
Member does not receive the processing task, then return to step S3, reselects the vacant working personnel that another is in idle condition and makees
For task personnel；
When S61 robots detect that the abnormality of the exceptional part is eliminated, the exceptional part is sent to server
Corresponding state restores signal；
Server described in S62 restores signal according to the state, eliminates the processing of the exceptional part alignment processing request
Briefing.
S7 task personnel execute processing task.
Specifically, since very more robots may be connected on a server, if occurring in multiple robots
Component be abnormal within a period, and vacant working personnel are insufficient, the case where just will appear processing request " flocking together ".
In the present embodiment, server can keep in processing request, be compareed according to pre-set priority after receiving processing request
Table searches the priority of the temporary corresponding abnormality of each processing request；
Such as it is kept in server there are three request is handled, respectively：1, A Robot Scannings instrument is abnormal；2, B robots are beaten
Print machine is abnormal；3, C robot walking devices are abnormal.The priority table of comparisons is referred to shown in table 1：
Table 1
| Robot components | Priority |
| Scanner | 5 |
| Printer | 3 |
| Running gear | 8 |
| ... | ... |
As can be seen that according to priority, printer>Scanner>Running gear, server are finding vacant working personnel
Afterwards, can be by several temporary processing requests, (i.e. B robots printer is asked in the processing of the abnormality of highest priority
Abnormal corresponding processing is asked) corresponding processing priority of task is sent to task personnel.When server detects also available free work
When making personnel, then (i.e. A Robot Scannings instrument is different by the processing request of the abnormality of highest priority in remaining processing request
Often corresponding processing is asked) corresponding processing task is assigned to task personnel.It in this way, can be according to different components
The corresponding processing request of the high robot components of significance level is preferentially assigned to task personnel, can worked by significance level
When personnel are deficienter, keep the distribution of processing task more reasonable, more urgent abnormal conditions can be obtained preferential much sooner
Processing.
The present invention provides a kind of one embodiment of robot abnormality processing system, including：
Including the robot 1 being electrically connected to each other and server 2：
The robot 1 includes：
Unit status detection module 11, for detecting whether robot inner part abnormality occurs；
Module 12 is requested to generate, is electrically connected with the unit status detection module 11, inside is detected for working as robot
When abnormality occurs in part, the corresponding processing request of exceptional part is generated；
Robot communication module 13, for sending the processing request to server 2；
The server 2 includes：
Server com-munication module 21, for receiving the processing request；
Whether searching module 22 is electrically connected with the server com-munication module 21, have in idle shape for searching currently
The vacant working personnel of state；
Selecting module 23 is electrically connected with the searching module 22, currently has the sky being in idle condition for working as to find
When not busy staff, select one of vacant working personnel as task personnel；
Task allocating module 24 is electrically connected with the selecting module 23, for appointing the corresponding processing of processing request
Business prompt is sent to the task personnel.
Specifically, robot 1 is internally provided with X86 systems, X86 systems are equipped with an Agent end, are kept with server 2
Communication connection.When abnormality occurs in component in robot 1, the rosbridge (communications in robot operating system can be passed through
Mode) kit, the Agent end into X86, which is sent, handles request, and Agent end is again sent processing request by RabbitMQ
To server 2.Server 2 by webSocket (webSocket is a kind of new agreements of HTML5, may be implemented browser with
2 full-duplex communication of server) to the current working status for checking each staff on work management platform, it will processing request pair
The processing task answered is assigned to corresponding task personnel.
Task personnel view the number for the abnormal robot 1 being abnormal, are found out from map by handling task
Then the position of abnormal robot 1 reaches corresponding location and is repaired to the exceptional part in robot 1.Through the invention, work
The abnormality of robot 1 can be found in time by making personnel, and timely be handled, ensured robot 1 can effectively into
Row work.
As shown in figure 3, the present invention provides a kind of another embodiments of robot abnormality processing system, including：
Including the robot 1 being electrically connected to each other and server 2：
The robot 1 includes：
Unit status detection module 11, for detecting whether 1 inner part of robot abnormality occurs；
Module 12 is requested to generate, is electrically connected with the unit status detection module 11, inside is detected for working as robot 1
When abnormality occurs in part, the corresponding processing request of exceptional part is generated；
Robot communication module 13, for sending the processing request to server 2；
The server 2 includes：
Server com-munication module 21, for receiving the processing request；
Storage module 26, for keeping in the processing request；
Priority enquiry module 29, for according to the pre-set priority table of comparisons, searching the processing request and corresponding to
The priority of abnormality；The priority table of comparisons includes that 1 each component of robot corresponding priority when abnormality occurs；
Whether searching module 22 is electrically connected with the server com-munication module 21, have in idle shape for searching currently
The vacant working personnel of state；
Acquisition module 25 obtains each sky if being additionally operable to search currently to there is the vacant working personnel being in idle condition
The time that not busy staff is in idle condition；
The selecting module 23, be additionally operable to select the time for being currently at idle state longest vacant working personnel as
Task personnel；
The task allocating module 24 is additionally operable to ask corresponding processing briefing to be sent to described appoint the processing
Business personnel.
Preferably, the task allocating module 24 is additionally operable in several processing requests that will be kept in, highest priority
The processing of abnormality asks corresponding processing briefing to be sent to the task personnel.
The robot communication module 13 is additionally operable to detect that the abnormality of the exceptional part is eliminated when robot 1
When, it sends the corresponding state of the exceptional part to server 2 and restores signal；
The server 2 further includes：
Processing module 27 eliminates the place of exceptional part alignment processing request for restoring signal according to the state
Manage briefing.
Server detection module 28 is additionally operable to detect whether the task personnel receive the processing times in preset time
Business；
The selecting module 23 reselects another if be additionally operable to the task personnel and do not receive the processing task
A vacant working personnel being in idle condition are as task personnel.
Specifically, the working condition of staff can be managed by a work management platform or front end management webpage,
The current working status of staff can be shown on work management platform, front end management webpage, and is in work at present
The time of state.Server 2 can find out when selecting task personnel and be in idle condition time longest vacant working personnel
As task personnel, to complete this processing task, the task amount of balancing work personnel.It is in idle condition if not finding
Vacant working personnel, then can keep in processing request, and in real time detection or according to preset time timing detection currently whether have place
In the vacant working personnel of idle state, until finding the vacant working personnel being in idle condition.
After task personnel have handled the abnormality of exceptional part, robot 1 can detect that exceptional part is replied just
Often, then robot 1 can send the exceptional part corresponding state recovery signal (the state recovery signal to server 2
Include robot number), 2 failure of " informing " server has been eliminated.Server 2 restores signal according to the state, will correspond to
The processing briefing of processing request is eliminated.
The present embodiment also adds the function that a task personnel receive processing task.When server 2 is under task personnel
After hair processing briefing, task personnel need (to confirm reception as clicked in the interior processing task that receives of preset time (such as 30 seconds)
The respective selection of processing task).If server 2 detects that task personnel are no in preset time and receives processing task,
Vacant working personnel that another is in idle condition can be reselected as task personnel.It by this method, can be effective
When the task personnel of avoiding do not view the processing request corresponding processing briefing that server 2 issues, the processing of appearance is appointed
The situation that business is shelved, is effectively handled when robot 1 being enable unusual condition occur.
Since very more robots 1 may be connected on a server 2, if there is the portion in multiple robots 1
Part is abnormal within a period, and vacant working personnel are insufficient, and server 2 assigns processing task without normal direction task personnel
Prompt, it may appear that the case where processing request is shelved.In the present embodiment, server 2 can keep in place after receiving processing request
Reason request searches the priority of the temporary corresponding abnormality of each processing request according to the pre-set priority table of comparisons；
It preferentially asks corresponding processing task to be sent to task personnel the processing of the high exceptional part of priority, compares in staff
When deficient, keep the distribution of processing task more reasonable, allows more urgent abnormal conditions that can obtain processing preferential much sooner.
It should be noted that above-described embodiment can be freely combined as needed.The above is only the preferred of the present invention
Embodiment, it is noted that for those skilled in the art, in the premise for not departing from the principle of the invention
Under, several improvements and modifications can also be made, these improvements and modifications also should be regarded as protection scope of the present invention.
Claims (10)
1. a kind of robot abnormal state processing method, which is characterized in that including step：
S1 generates the corresponding processing of exceptional part and asks when robot detects that abnormality occurs in component, and to server
Send the processing request；
After server described in S3 receives the processing request, whether lookup currently has the vacant working people being in idle condition
Member；
If S4 is found when currently having the vacant working personnel being in idle condition, described one of idle work of server selection
Make personnel as task personnel, and asks corresponding processing briefing to be sent to the task personnel processing.
2. a kind of robot abnormal state processing method according to claim 1, which is characterized in that step S4 is specifically included
Step：
If S41 is searched currently to there is a vacant working personnel being in idle condition, at each vacant working personnel of server acquisition
In the time of idle state；
Server described in S42 selects the time for being currently at idle state longest vacant working personnel as task personnel；
The processing is asked corresponding processing briefing to be sent to the task personnel by server described in S43.
3. a kind of robot abnormal state processing method according to claim 1, which is characterized in that include before step S3
Step：
Server described in S2 keeps in the processing request, according to the pre-set priority table of comparisons, searches the processing request
The priority of corresponding abnormality；The priority table of comparisons include each component of robot occur it is corresponding preferential when abnormality
Grade；
Step S43 specifically includes step：
By in several temporary processing requests, the processing request of the abnormality of highest priority corresponds to server described in S431
Processing briefing be sent to the task personnel.
4. a kind of robot abnormal state processing method according to claim 1, which is characterized in that include after step S4
Step：
When S61 robots detect that the abnormality of the exceptional part is eliminated, sends the exceptional part to server and correspond to
State restore signal；
Server described in S62 restores signal according to the state, eliminates the processing task of the exceptional part alignment processing request
Prompt.
5. a kind of robot abnormal state processing method according to any one of claim 1-4, which is characterized in that step
It include step after S4：
S5 servers detect whether the task personnel receive the processing task in preset time；If the task personnel are not
The processing task is received, then return to step S3, reselects the vacant working personnel that another is in idle condition and be used as and appoint
Business personnel.
6. a kind of robot abnormality processing system, which is characterized in that robot and server including being in communication with each other connection：
The robot includes：
Whether unit status detection module, the component for detecting robot there is abnormality；
Module is requested to generate, is electrically connected with the unit status detection module, detects that exception occurs in component for working as robot
When state, the corresponding processing request of exceptional part is generated；
Robot communication module, for sending the processing request to server；
The server includes：
Server com-munication module, for receiving the processing request；
Searching module is electrically connected with the server com-munication module, after receiving processing request, search it is current whether
There are the vacant working personnel being in idle condition；
Selecting module is electrically connected with the searching module, currently has the vacant working people being in idle condition for working as to find
When member, select one of vacant working personnel as task personnel；
Task allocating module is electrically connected with the selecting module, for asking corresponding processing briefing to be sent out the processing
Give the task personnel.
7. a kind of robot abnormality processing system according to claim 6, which is characterized in that the server packet
It includes：
Acquisition module obtains each vacant working if being additionally operable to search currently to there is the vacant working personnel being in idle condition
The time that personnel are in idle condition；
The selecting module is additionally operable to select the time for being currently at idle state longest vacant working personnel as task people
Member；
The task allocating module is additionally operable to ask corresponding processing briefing to be sent to the task people processing
Member.
8. a kind of robot abnormality processing system according to claim 6, which is characterized in that the server also wraps
It includes：
Storage module, for keeping in the processing request；
Priority enquiry module is additionally operable to, according to the pre-set priority table of comparisons, it is corresponding abnormal to search the processing request
The priority of state；The priority table of comparisons includes that each component of robot corresponding priority when abnormality occurs；
The task allocating module is additionally operable in several processing requests that will be kept in, the place of the abnormality of highest priority
Reason asks corresponding processing briefing to be sent to the task personnel.
9. a kind of robot abnormality processing system according to claim 6, it is characterised in that：
The robot communication module, when for detecting that the abnormality of the exceptional part is eliminated when robot, to service
Device sends the corresponding state of the exceptional part and restores signal；
The server further includes：
Processing module eliminates the processing of the exceptional part alignment processing request for restoring signal according to the state
Briefing.
10. a kind of robot abnormality processing system according to any one of claim 6-9, which is characterized in that institute
Stating server further includes：
Server detection module is additionally operable to detect whether the task personnel receive the processing task in preset time；
The selecting module reselects another and is in if be additionally operable to the task personnel and do not receive the processing task
The vacant working personnel of idle state are as task personnel.
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