CN108648030B - Travel group grouping system and method and travel agency business processing device - Google Patents
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Abstract
The invention discloses a travel group system, a method and a travel agency service processing device, wherein the method comprises the following steps: collecting and receiving a first-level tourism order; wherein the primary travel order is from a travel service platform, a travel agency or an order of a tourist directly at the travel agency; analyzing and disassembling the received primary travel order by taking a natural day as a unit to form a plurality of minimum operable units corresponding to the day; and performing information association and statistics on the minimum operable units obtained by the disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order. By the method and the system, the schedules contained in a plurality of existing orders are split, the same schedules are bound to form a new order, and the local receiving travel agency does not need to analyze and split the travel orders and organize the travel orders manually, so that the working efficiency is improved.
Description
Technical Field
The invention relates to a method for facilitating tourism of a group of customers and a group of business, in particular to a system and a method for grouping the tourism group and a business processing device of a travel agency.
Background
"travel" is well understood literally. "travel" is travel, go out, i.e. the process of spatially traveling from first place to second place for the purpose of achieving a certain purpose; "travel" refers to going out for tourism, sightseeing and entertainment, i.e. travel for achieving the purposes, and the two travel together are travel. The existing travel is mostly carried out along with a travel group, the travel group with a plurality of travel days arranges the travel, the food and the like of each day in advance.
In real life, however, a relatively fixed pattern has been formed in relatively mature tourist attractions, a tourist route or a daily trip. Meanwhile, tourists from different areas may participate in a tourist group through different travel agencies, and the travel of the tourists on a certain line and a certain day is overlapped. As a land-based travel agency, a local tour guide arrangement may be received for a plurality of travel routes. Then to save costs, the pick-up will typically group visitors from different travel groups with the same schedule together into a pick-up.
The traditional ground-based conglomeration method generally comprises the following steps: the staff of the ground-based travel agency manually screens tourists with the same schedule to form a group, and allocates resources such as vehicles, food and lodging and the like. The processing mode has low working efficiency and troublesome later-stage business arrangement and follow-up. On the other hand, for the allocation of hotels and schedules, the financial cost cannot be settled clearly and independently.
Disclosure of Invention
The invention mainly solves the technical problem of providing a travel group grouping system, a travel group grouping method and a travel agency service processing device, so that a local travel agency does not need to analyze and disassemble travel orders manually and group the travel orders again, and the working efficiency is improved.
In order to solve the technical problems, the invention adopts a technical scheme that: there is provided a travel group processing method, the method comprising: collecting and receiving a first-level tourism order; wherein the primary travel order is from a travel service platform, a travel agency or an order of a tourist directly at the travel agency; analyzing and disassembling the received primary travel order by taking a natural day as a unit to form a plurality of minimum operable units corresponding to the day; and performing information association and statistics on the minimum operable units obtained by the disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order.
Wherein the method further comprises: and reading the formed secondary orders, and allocating resources according to the key fields contained in each secondary order.
Wherein the method further comprises: and calculating the income of each secondary order, and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order to share the income.
In order to solve the technical problem, the invention adopts another technical scheme that: there is provided a travel agency service processing apparatus, the apparatus including: the order collection unit is used for collecting and receiving a first-level tourism order; wherein the primary travel order is from a travel service platform, a travel agency or an order of a tourist directly at the travel agency; the order analysis unit is used for analyzing and disassembling the received primary tourism order by taking a natural day as a unit so as to form a plurality of minimum operable units corresponding to the day; and the integration unit is used for performing information association and statistics on the minimum operable units obtained by the disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order.
Wherein the apparatus further comprises: and the scheduling unit is used for reading the formed secondary orders and allocating resources according to the key fields contained in each secondary order.
Wherein the apparatus further comprises: and the calculating unit is used for calculating the income of each secondary order and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order so as to share the income.
In order to solve the technical problem, the invention adopts another technical scheme that: there is provided a travel group processing system, the system comprising: the tourism business platform is used for generating a first-level tourism order; and the travel agency service processing device is used for establishing communication connection with the travel service platform, and comprises: the order collection unit is used for collecting and receiving a primary tourism order generated by the tourism service platform; the order analysis unit is used for analyzing and disassembling the received primary tourism order by taking a natural day as a unit so as to form a plurality of minimum operable units corresponding to the day; and the integration unit is used for performing information association and statistics on the minimum operable units obtained by the disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order.
The system also comprises a service system, and the travel agency service processing device also comprises a scheduling unit, which is used for reading the formed secondary orders and forming resource allocation instructions according to key fields contained in each secondary order; and the service system is used for responding to the resource allocation instruction to execute corresponding resource allocation.
The service system comprises one or more of a hotel system, a tourist attraction system and a vehicle scheduling system.
The order collection unit is also used for collecting and receiving primary travel orders generated by other travel agencies, or collecting and receiving orders placed by tourists at the service processing terminal of the travel agencies.
The invention has the beneficial effects that: according to the travel group grouping system, the travel group grouping method and the travel agency business processing device, the schedules contained in a plurality of existing orders are split, the same schedules are bound to form a new order, and the travel order is not needed to be analyzed and disassembled manually by the local travel agency and is grouped again, so that the working efficiency is improved. The invention saves the step of manual judgment, saves the labor cost and is particularly suitable for visiting in large scenic spots and places.
Drawings
FIG. 1 is a schematic block diagram of a travel group processing system according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of a travel agency service processing device according to an embodiment of the present invention;
FIG. 3 is a schematic flow chart of a travel group processing method according to a first embodiment of the present invention;
FIG. 4 is a schematic flow chart of a travel group processing method according to a second embodiment of the present invention;
FIG. 5 is a flow chart illustrating an order amortization method according to an embodiment of the present invention.
Detailed Description
The present invention will be described in detail below with reference to the accompanying drawings and embodiments.
Fig. 1 is a schematic structural diagram of a travel group processing system according to an embodiment of the present invention. The system 10 includes a travel service platform 11, a travel agency service processing device 12, and a service system 13. In this embodiment, the travel service platform 11 is a travel website, and is used for issuing travel products such as travel group information, airline ticket information, and hotel information. The business system 13 includes one or more of a hotel system, a tourist attraction management system, a vehicle dispatch system, and the like.
The travel agency service processing device 12 establishes a communication connection with the travel service platform 11 through a communication network, and the service system 13 establishes a communication connection with the travel agency service processing device 12 through a communication network.
Please refer to fig. 2, which is a schematic structural diagram of the travel agency service processing device 12. The travel agency service processing apparatus 12 includes an order collection unit 120, an order analysis unit 121, an integration unit 122, and a scheduling unit 123.
The order collection unit 120 is used for receiving a primary travel order from the travel service platform 11, and may also receive primary travel order information acquired from other travel agency service processing devices 12, or receive a primary travel order generated by a tourist directly placing an order. Specifically, the primary travel order includes visitor information and travel information, the visitor information at least includes visitor name, identity information and number of persons, and the travel information at least includes departure date, end date, tourist attractions, tourist time of scenic spots, and the like.
The order analyzing unit 121 is configured to analyze and disassemble the received primary travel order, and specifically, the primary travel order is disassembled into minimum operable units corresponding to a plurality of days by taking a natural day as a unit. The order analysis unit 121 splits the first-level order according to the schedules, and analyzes key fields, such as time, place, hotel, etc., included in each schedule.
The integration unit 122 is configured to perform information association and statistics on the minimum operable units obtained through disassembly, and associate the minimum operable units with the same key field according to dates to form a secondary order.
Specifically, after all the customer orders are disassembled, the integration unit 122 selects to combine and piece together some dates in the multiple orders according to the needs of the actual service scene:
1) if orders for different lines are played, the integration unit 122 selects the orders and sets the common date of the picking and delivering, if the picking and delivering can be uniformly arranged on the first day and the last day, after the picking and delivering, the selected dates of the orders are combined into a new team, and then the picking and delivering are uniformly arranged.
2) For multiple orders with a common itinerary date, the consolidation unit 122 selects the orders and sets a common date on which to combine the pieces together, and after the pieces together, the selected dates in the orders are combined into a new team and then collectively scheduled to play the common itinerary content.
For example:
an order A: no. 1, No. 2, No. 3, No. 4 strokes
And (3) order B: no. 1, No. 2 and No. 3 strokes
And (3) order C: journey number 1
As described above, the integration unit 122 confirms that the itineraries 1 of the orders A, B, and C are the same, and associates the itineraries 1 of the three orders to form a secondary order.
The scheduling unit 123 is configured to read the formed secondary orders, and perform resource allocation according to the key fields included in each secondary order.
Specifically, the scheduling unit 123 reads various fields of the trip No. 1, such as time, place, hotel, number of people, and the like, so as to allocate resources such as hotel, vehicle, and the like according to the information.
When a plurality of orders need to be pieced together, the system can automatically recommend corresponding resources according to the travel date and the travel content:
1) when a plurality of orders all walk on the same line and the group sending date is the same day, the system automatically recommends that all the journey dates of the orders are grouped;
2) when a plurality of orders are taken on different lines, but the contents of partial trips are the same and the trips are the same, the system automatically recommends to group the same dates of the orders;
3) when the travel contents of the first day and the last day of a plurality of orders are all the pick-up machines and the travel dates are the same, the system automatically recommends that the same dates of the orders are spliced into a receiving group or a sending group.
After the order splitting and the order association are completed as described above, the subsequent grouping settlement is performed by the travel agency service processing device 12. Further, the travel agency service processing device 12 also includes a calculation unit 124.
The calculating unit 124 is configured to calculate the revenue of each secondary order according to the secondary orders generated after splitting and bundling, and further calculate the revenue of the corresponding primary order in an integrated manner according to the source of the travel included in each secondary order, and perform revenue sharing.
For example, as described above, the finally formed secondary orders respectively include the route 1 of the order a, the order B, and the order C, and then the route 1 of the order a, the route 1 of the order B, and the route 1 of the order C, and the respective costs and incomes thereof need to be calculated according to the incomes and the costs of the order a, the order B, and the order C.
Specifically, the calculating unit 124 is configured to:
(1) and (3) income allocation: when a customer order is disassembled, the system can distribute the income of the whole order into each day according to the average day by default and support the adjustment of the income distribution amount of each day according to different daily journey contents in the order; when choosing to group together certain dates from the plurality of orders, the revenue allocated to the new team for each order is equal to the sum of the revenue allocations for the selected dates, and the revenue for the new team is equal to the sum of the allocated revenue amounts for all orders
(2) Accounting and apportionment of cost: after a plurality of orders are combined and grouped, when each cost is added by a new team, the cost can be distributed into the original order according to two modes of equal human head and assigned order distribution
2.1 according to the head of a person, namely after the cost of the team is averaged according to the total number of the team, the apportioned cost of each order is equal to the number of the order multiplied by the average cost;
2.2, allocating the appointed order, namely directly allocating the cost to the appointed order when adding the team cost;
(3) group document generation and accounting
After the orders are combined and clustered, the cluster files of the new team are generated together, so that:
3.1 from the team perspective, the group account of each group-piecing team is:
a. the team income is equal to the sum of the income apportioned amount of the selected dates in the assembled order
b. The cost of the team is equal to the cost of the team
3.2 from the order perspective, the bill for each order is:
a. the revenue of the order is equal to the revenue of the order
b. The cost of the order is equal to the sum of the cost amounts allocated to the order
3.3 from the company overall business perspective:
a. business revenue equals the sum of all orders' revenue
b. The cost of the business is equal to the sum of the costs of all teams
Fig. 3 is a schematic flow chart of a processing method for a tourist group according to an embodiment of the present invention. In this embodiment, the method is applied to a service processing device of a travel agency, and is used for splitting and combining travel groups to achieve reasonable allocation of resources, and the method comprises the following steps:
in step S30, the travel agency service processing device receives a primary travel order.
Wherein, the primary travel order comes from a travel service platform, other travel agency service processing devices or the order of the tourist directly made at the travel agency service processing device. The first-level travel order comprises tourist information and travel information, wherein the tourist information at least comprises a tourist name, identity information and the number of visitors, and the travel information at least comprises a departure date, an ending date, a tourist attraction, a tourist time of the tourist attraction and the like.
Step S31, analyzing and disassembling the received primary travel order by natural day to form the minimum operable unit corresponding to the number of days.
Specifically, the first-level travel orders are split according to schedules, and key fields, such as time, place, hotel and the like, contained in each schedule are analyzed.
And step S32, performing information association and statistics on the minimum operable units obtained by disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order.
Specifically, after all the free passenger orders are disassembled, according to the requirement of an actual business scene, certain dates in the multiple orders are selected to be combined and grouped:
1) for playing a plurality of orders of different lines, if the pick-up machine can be uniformly arranged on the first day and the last day, the orders are selected and the common date of the picking-up and the picking-up is set, after the picking-up and the picking-up are assembled, the selected dates of the orders are combined into a new team, and then the pick-up machine is uniformly arranged.
2) For a plurality of orders with common travel dates, the orders are selected and common dates needing to be combined and clustered are set, after the clustering is carried out, the selected dates in the orders are combined into a new team, and then the common travel contents are uniformly scheduled to play.
And step S33, reading the formed secondary orders, and allocating resources according to the key fields contained in each secondary order.
Specifically, each field of each trip, such as time, location, hotel, number of people, etc., is read, so that the resources of the hotel, vehicle, etc. are allocated according to the information, and the allocation is embodied in data interaction with the corresponding hotel system, vehicle scheduling system, tourist attraction management system, for example, reserving rooms, purchasing tickets, scheduling vehicles.
When a plurality of orders need to be pieced together, recommending corresponding resources according to the travel date and the travel content:
1) when a plurality of orders all walk on the same line and the group sending date is the same day, the system automatically recommends that all the journey dates of the orders are grouped;
2) when a plurality of orders are taken on different lines, but the contents of partial trips are the same and the trips are the same, the system automatically recommends to group the same dates of the orders;
3) when the travel contents of the first day and the last day of a plurality of orders are all the pick-up machines and the travel dates are the same, the system automatically recommends that the same dates of the orders are spliced into a receiving group or a sending group.
Referring to fig. 4, a method for processing a group of tourist groups according to a second embodiment of the present invention includes the following steps after the step of "reading formed secondary orders and performing resource allocation according to a key field included in each secondary order":
step S44, calculating the income of each secondary order, and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order to share the income.
Specifically, please refer to fig. 5, which includes the following steps:
step S440, the income of the primary order is averagely allocated to each day, and the income allocation amount of each day is adjusted according to different daily journey contents in the primary order.
Step S441, the revenue allocated to each secondary order is calculated according to the sum of the revenue allocation amounts on the selected dates.
Step S442, the cost is allocated to the corresponding primary order according to a predetermined allocation manner.
Specifically, the predetermined apportionment means includes: and sharing according to the head of the person and the first-level appointed order.
Wherein, the cost of each secondary order is equal to the number of persons of the secondary order multiplied by the average cost after the costs of the teams are averaged according to the total number of persons of the teams according to the head sharing;
appointed order allocation, namely directly allocating the cost to an appointed secondary order when adding team cost
Step S443, after the orders are combined and clustered, a cluster file of a new team corresponding to the secondary order is generated.
Further, from the perspective of the team, the group account of each group-piecing team is:
a. the team income is equal to the sum of the income apportioned amount of the selected dates in the assembled order
b. The cost of the team is equal to the cost of the team
From the order perspective, the bill for each order is:
a. the revenue of the order is equal to the revenue of the order
b. The cost of the order is equal to the sum of the cost amounts allocated to the order
From the perspective of the company overall business:
a. business revenue equals the sum of all orders' revenue
b. The cost of the business is equal to the sum of the costs of all teams
According to the travel group grouping system, the travel group grouping method and the travel agency business processing device, the schedules contained in a plurality of existing orders are split, the same schedules are bound to form a new order, and the travel order is not needed to be analyzed and disassembled manually by the local travel agency and is grouped again, so that the working efficiency is improved. The invention saves the step of manual judgment, saves the labor cost and is particularly suitable for visiting in large scenic spots and places.
The above description is only an embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes performed by the present specification and drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (8)
1. A travel party group processing method, characterized in that the method comprises:
collecting and receiving a first-level tourism order; the first-level travel order is from a travel service platform, a travel agency or a direct order placing of tourists at the travel agency, the first-level travel order comprises tourist information and travel information, the tourist information at least comprises tourist names, identity information and number of people, and the travel information at least comprises departure date, ending date, tourist attractions and tourist time of the scenic spots;
analyzing and disassembling the received primary travel order by taking natural days as units to form a plurality of minimum operable units corresponding to the days, and analyzing key fields contained in each schedule, wherein the key fields comprise time, place and hotel; and
performing information association and statistics on the minimum operable units obtained by disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order; wherein, the step of forming the secondary order specifically comprises:
when the departure dates of a plurality of smallest operable units are analyzed to be the same and the sights points are different, combining the plurality of smallest operable units into a second order of taking a group on the departure dates, and when the ending dates of the plurality of smallest operable units are analyzed to be the same and the sightss are different, combining the plurality of smallest operable units into a second order of sending a group on the ending dates;
when the travel information analyzed to a plurality of minimum operable units is the same, combining the plurality of minimum operable units into the same travel secondary order;
after the orders are combined and grouped, a group file of a new team corresponding to the second-level order is generated, the income of the team is equal to the sum of income apportioned amount of a selected date in the grouped orders, and the cost of the team is equal to the cost of the team; and
calculating the income of each secondary order, and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order to share the income; the income allocation step specifically comprises the following steps:
the income of the primary order is averagely allocated to each day, and the income allocation amount of each day is correspondingly adjusted according to different daily journey contents in the primary order;
calculating the income allocated to each secondary order according to the sum of income allocation amounts on the selected dates;
and (4) distributing the cost to the corresponding first-level order according to a preset distributing mode.
2. The travel party group processing method as claimed in claim 1, further comprising:
and reading the formed secondary orders, and allocating resources according to the key fields contained in each secondary order.
3. A travel agency service processing apparatus, characterized in that the apparatus comprises:
the order collection unit is used for collecting and receiving a first-level tourism order; the first-level travel order is from a travel service platform, a travel agency or a direct order placing of tourists at the travel agency, the first-level travel order comprises tourist information and travel information, the tourist information at least comprises tourist names, identity information and number of people, and the travel information at least comprises departure date, ending date, tourist attractions and tourist time of the scenic spots;
the order analysis unit is used for analyzing and disassembling the received primary travel order by taking a natural day as a unit to form a plurality of minimum operable units corresponding to days and analyzing key fields contained in each schedule, wherein the key fields comprise time, place and hotel; and
the integration unit is used for performing information association and statistics on the minimum operable units obtained by disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order; the system is used for generating a group file of a new team corresponding to the second-level order after the orders are combined and grouped, the income of the team is equal to the sum of income apportioned amount of a selected date in the grouped orders, and the cost of the team is equal to the cost of the team; wherein the integration unit is specifically configured to:
when the order analysis unit analyzes that departure dates of a plurality of smallest operable units are the same and sights are different, combining the plurality of smallest operable units into a second-level order of taking a group on the departure dates, and when the order analysis unit analyzes that ending dates of a plurality of smallest operable units are the same and sights are different, combining the plurality of smallest operable units into a second-level order of sending a group on the ending dates;
when the order analysis unit analyzes that the travel information of a plurality of minimum operable units is the same, combining the plurality of minimum operable units into the same travel secondary order;
the calculating unit is used for calculating the income of each secondary order and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order so as to share the income; wherein the computing unit is specifically configured to:
the income of the primary order is averagely allocated to each day, and the income allocation amount of each day is correspondingly adjusted according to different daily journey contents in the primary order;
calculating the income allocated to each secondary order according to the sum of income allocation amounts on the selected dates;
and (4) distributing the cost to the corresponding first-level order according to a preset distributing mode.
4. The travel agency service processing apparatus of claim 3, wherein the apparatus further comprises:
and the scheduling unit is used for reading the formed secondary orders and allocating resources according to the key fields contained in each secondary order.
5. A travel party processing system, the system comprising:
the tourism business platform is used for generating a first-level tourism order; and
the travel agency service processing device is used for establishing communication connection with the travel service platform, and comprises:
the order collection unit is used for collecting and receiving a primary tourism order generated by the tourism service platform, wherein the primary tourism order comprises tourist information and travel information, the tourist information at least comprises tourist names, identity information and number of persons, and the travel information at least comprises departure date, ending date, tourist attractions and tourist time of the attractions;
the order analysis unit is used for analyzing and disassembling the received primary travel order by taking a natural day as a unit to form a plurality of minimum operable units corresponding to days and analyzing key fields contained in each schedule, wherein the key fields comprise time, place and hotel; and
the integration unit is used for performing information association and statistics on the minimum operable units obtained by disassembly, and associating the minimum operable units with the same key fields according to dates to form a secondary order; the system is used for generating a group file of a new team corresponding to the second-level order after the orders are combined and grouped, the income of the team is equal to the sum of income apportioned amount of a selected date in the grouped orders, and the cost of the team is equal to the cost of the team; wherein the integration unit is specifically configured to: when the order analysis unit analyzes that departure dates of a plurality of minimum operable units are the same and sights spots are different, combining the plurality of minimum operable units into a second order of taking a group on the departure date, and when ending dates are the same and sights spots are different, combining the plurality of minimum operable units into a second order of sending a group on the ending date;
when the order analysis unit analyzes that the travel information of a plurality of minimum operable units is the same, combining the plurality of minimum operable units into the same travel secondary order;
the calculating unit is used for calculating the income of each secondary order and integrating and calculating the income of the corresponding primary order according to the travel source contained in each secondary order so as to share the income; wherein the computing unit is specifically configured to:
the income of the primary order is averagely allocated to each day, and the income allocation amount of each day is correspondingly adjusted according to different daily journey contents in the primary order;
calculating the income allocated to each secondary order according to the sum of income allocation amounts on the selected dates;
and (4) distributing the cost to the corresponding first-level order according to a preset distributing mode.
6. The travel party group processing system according to claim 5, further comprising a service system, wherein the travel agency service processing device further comprises a scheduling unit for reading the formed secondary orders and forming resource allocation instructions according to key fields included in each of the secondary orders;
and the service system is used for responding to the resource allocation instruction to execute corresponding resource allocation.
7. The travel party group processing system of claim 6, wherein the business system comprises one or more of a hotel system, a tourist attraction system, and a vehicle dispatch system.
8. The travel party group processing system according to claim 6, wherein the order collection unit is further configured to collect and receive primary travel orders from other travel agencies or collect and receive orders placed by tourists at the travel agency service processing terminal.
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| CN111325591A (en) * | 2018-12-17 | 2020-06-23 | 上海惠旅信息技术有限公司 | Method for rapidly editing and online tourism tail bill |
| CN112235471B (en) * | 2020-09-01 | 2022-08-23 | 深圳市道旅旅游科技股份有限公司 | Call center work order processing method and device, computer equipment and storage medium |
| CN113408958B (en) * | 2021-07-09 | 2022-09-16 | 云南腾云信息产业有限公司 | Stroke single-stream-conversion method and device, computer equipment and readable storage medium |
| CN113408959B (en) * | 2021-07-20 | 2022-11-04 | 云南腾云信息产业有限公司 | Group collaboration system, group collaboration method, terminal device, and readable storage medium |
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