CN107274318A - A kind of body-building mechanism membership management system and its management method - Google Patents

A kind of body-building mechanism membership management system and its management method Download PDF

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Publication number
CN107274318A
CN107274318A CN201710553200.3A CN201710553200A CN107274318A CN 107274318 A CN107274318 A CN 107274318A CN 201710553200 A CN201710553200 A CN 201710553200A CN 107274318 A CN107274318 A CN 107274318A
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module
membership
user
building
membership management
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许四孟
陈伟
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Technology Flow (xiamen) Network Technology Co Ltd
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Technology Flow (xiamen) Network Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/22—Social work or social welfare, e.g. community support activities or counselling services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services

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  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
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  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
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  • Entrepreneurship & Innovation (AREA)
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  • Health & Medical Sciences (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Child & Adolescent Psychology (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of body-building mechanism membership management system, including user self-help terminal platform, server and membership management platform, user self-help terminal platform connects membership management platform by server, user self-help terminal platform includes introducing module, body-building curriculum module and customer center module, membership management platform includes membership management module and statement analysis module, and its method comprises the following steps：Step S1：Data in body-building curriculum module and customer center module are uploaded to membership management platform by User logs in user self-help terminal platform by server；Step S2：Body-building mechanism logs in membership management platform, and membership information and analytical statement data are checked by membership management module and statement analysis module.The present invention uses data mining analysis technology, and makes full use of existing various user data in body-building mechanism, and the decision references model of science is provided for body-building mechanism, can track user each time and pay a return visit and reservation data, improve user satisfaction.

Description

A kind of body-building mechanism membership management system and its management method
Technical field
The present invention relates to big data analysis technical field, more particularly to a kind of body-building mechanism membership management system and its management Method.
Background technology
With the rise of nationwide fitness programs, exercise industry is fast-developing.The scale of following body-building mechanism constantly expands, and uses Amount amount and the demand of user are increasing.At present, body-building mechanism also applies some management systems to safeguard between user Relation, but these management modes, substantially or to record merely based on subscriber data, lacking to integrate user data has The analysis of effect, the fast-developing trend of modern body-building mechanism has not been adapted to, there is many defects：(1) simple subscriber data Data record, the efficiency of management is low, it is impossible to provide the data analysis of depth, to body-building mechanism manager with the mould of decision references Type；(2) the user management specific aim of existing body building management system is poor, it is impossible to provide quick visit for body-building mechanism business personnel And excavation, inefficiency.
In view of this, the present inventor specially devises a kind of body-building mechanism membership management system and its management method, this case Thus produce.
The content of the invention
It is an object of the invention to provide a kind of body-building mechanism membership management system and its management method, to provide depth Data analysis, strengthens user management there is provided quick customer visit and excavation, improves operating efficiency.
To achieve these goals, the technical solution adopted by the present invention is as follows：
A kind of body-building mechanism membership management system, including user self-help terminal platform, server and membership management platform, are used Family self-aided terminal platform connects membership management platform by server, and user self-help terminal platform includes introducing module, fitness class Journey module and customer center module, membership management platform include membership management module and statement analysis module.
The module of introducing introduces module including Guide to Venues module and member card.
The body-building curriculum module is including League class introduces module, module is introduced in private religion and coach introduces module.
The customer center module includes basic information module, information of member card module, private and taught information module and schedule Arrange module.
The membership management module includes membership information module, member's service management module, pays a return visit reservation module, admission pipe Reason module and deposit collect module.
The statement analysis module includes performance analysis module, membership business statistics module, customer analysis module, service point Analyse module, member's business diagnosis module, analysis module of showing up and private religion analysis module.
A kind of management method of body-building mechanism membership, comprises the following steps：
Step S1：User logs in user self-help terminal platform, by the data in body-building curriculum module and customer center module Membership management platform is uploaded to by server；
Step S2：Body-building mechanism logs in membership management platform, and meeting is checked by membership management module and statement analysis module Nationality information and analytical statement data, so as to aid in business decision.
The step S1 is specifically included：
Step S11：User logs in user self-help terminal platform, binds member card, and supplement member card with money；
Step S12：The body-building course that user chooses venue offer is bought；
Step S13：User preengages body-building course, user self-help terminal platform feedback scheduling information；
Step S14：User self-help terminal platform gathers user data and business datum, and is uploaded onto the server；
Step S15：Body-building mechanism logs in membership management system, can check membership information and statement analysis, and auxiliary operation is determined Plan.
In the step S15, statement analysis includes customer analysis, and the value of user is calculated with specific reference to equation below：Wherein, P0：User's initial purchase product price, C0：Attract customer consumption cost, R：Often Expect the income obtained at user, r year：Loan interest rate, N：User keeps exchange hour.
After such scheme, the present invention is novel in design, feature-rich, using data mining analysis technology, and fully profit With existing various user data in body-building mechanism, the decision references model of science is provided for body-building mechanism, it is convenient to understand user Situation, carries out course sale guidance and traveller redistributes, and can track user's return visit each time and reservation data, helps Analyzed in the change to user situation, improve user satisfaction.
Below in conjunction with the drawings and specific embodiments, the present invention will be further described.
Brief description of the drawings
Fig. 1 is the schematic diagram of the present invention；
Fig. 2 is the schematic diagram of user self-help terminal platform of the present invention；
Fig. 3 is the schematic diagram of membership management platform of the present invention.
Label declaration
User self-help terminal platform 1, introduces module 11, and Guide to Venues module 111, member card introduces module 112, fitness class Journey module 12, League class introduces module 121, and private religion introduces module 122, trains and introduce module 123, customer center module 13, substantially Information module 131, information of member card module 132, private is taught information module 133, scheduling module 134, server 2, membership Management platform 3, membership management module 31, membership information module 311, member's service management module 312 pays a return visit reservation module 313, Entrance management module 314, deposit collects module 315, statement analysis module 32, performance analysis module 321, membership business statistics mould Block 322, customer analysis module 323, service analysis module 324, member's business diagnosis module 325, analysis module of showing up 326 is private Teach analysis module 327.
Embodiment
As shown in Figure 1 to Figure 3, a kind of body-building mechanism membership management system that the present invention is disclosed, including user self-help terminal Platform 1, server 2 and membership management platform 3, user self-help terminal platform 1 connect membership management platform 3 by server 2, use Family self-aided terminal platform 1 includes introducing module 11, body-building curriculum module 12 and customer center module 13, and membership management platform 3 is wrapped Include membership management module 31 and statement analysis module 32.
Specifically, the module 11 of introducing introduces module 112, body-building course including Guide to Venues module 111 and member card Module 12 is including League class introduces module 121, module 122 is introduced in private religion and coach introduces module 123, and customer center module 13 includes Basic information module 131, information of member card module 132, private are taught information module 133 and scheduling module 134.
Wherein, Guide to Venues module 111, contains Guide to Venues and member card introduction, for obtaining venue information, contact Venue, on-line purchase member card.Body-building curriculum module 12, contains the information such as League class introduction, private religion are introduced, coach introduces.With Family center module 13, contains client's essential information, information of member card, private and teaches information, schedule, tied up for member card Determine/continue to pay dues, preengage course etc..
Specifically, the membership management module 31 includes membership information module 311, member's service management module 312, paid a return visit Reservation module 313, entrance management module 314 and deposit collect module 315, and the statement analysis module 32 includes performance analysis mould Block 321, membership business statistics module 322, customer analysis module 323, service analysis module 324, member's business diagnosis module 325th, analysis module of showing up 326 and private religion analysis module 327.
Wherein, membership information module 311, for the typing of membership information, change, activation, contain member name, Card number, service time, the information such as belonging to membership.Member's service management module 312, for member's hair fastener, supplement with money, continue to pay dues, upgrade, Transfer the possession of, mend card, report the loss, contain the information such as name, card number, the amount of money, the state of member.Reservation module 313 is paid a return visit, for recording The return visit of member and reservation information, contain the information such as customer information, progress, communication.Entrance management module 314, is used for Member's admission information is recorded, the information such as customer information, admission number of times, entry time, admission shops are contained.Price collects mould Block, for recording the information that deposit is collected, contains the information such as customer information, the deposit amount of money, real Payment Amount.
Performance analysis module 321, the data obtained is managed for counting, contain card business, supplement with money, locker, private religion industry Business, the management data of group's behaviour's business.Membership business statistics module 322, for the statistics and managing detailed catalogue of membership business, is contained Sell card, the data analysis upgrading, continue to pay dues, transferring the possession of.Customer analysis module 323, contains newly-increased client, return visit, reservation data system Meter, generates the users such as the source of customers, sex portrait.Service analysis module 324, for analyzing reservation and paying a return visit data, generation is pre- The data drawing list about serviced.Member's business diagnosis module 325, the data for counting member's business generate the total of member's business The data drawing list of quantity and total amount.Analysis module of showing up 326, for counting client to field data, contains member and visitor Data, the information such as time of arrival.Private religion analysis module 327, generation Sales Reports, consumption class form, change form.
The present invention also discloses a kind of management method of body-building mechanism membership, comprises the following steps：
Step S1：User logs in user self-help terminal platform 1, by body-building curriculum module 12 and customer center module 13 Data are uploaded to membership management platform 3 by server 2；
Step S2：Body-building mechanism logs in membership management platform 3, is looked into by membership management module 31 and statement analysis module 32 Membership information and analytical statement data are seen, so as to aid in business decision.
Further, specifically included in above-mentioned step S1：
Step S11：User logs in user self-help terminal platform 1, binds member card, and supplement member card with money；
Step S12：The body-building course that user chooses venue offer is bought；
Step S13：User preengages body-building course, the feedback scheduling information of user self-help terminal platform 1；
Step S14：User self-help terminal platform 1 gathers user data and business datum, and is uploaded onto the server 2；
Step S15：Body-building mechanism logs in membership management system, can check membership information and statement analysis, and auxiliary operation is determined Plan.
Meanwhile, in the step S15, statement analysis includes customer analysis, calculates user's with specific reference to equation below Value：Wherein, P0：User's initial purchase product price, C0：Attract customer consumption into This, R：The income obtained at user, r are expected every year：Loan interest rate, N：User keeps exchange hour.
From formula, we are it can be concluded that customer value is relevant with the purchase amount of customer devotion, with enterprise Industry safeguards that customer relationship cost is relevant.When between client and enterprise relation maintain it is more permanent, its customer value is bigger.
It is of the invention novel in design, it is feature-rich, using data mining analysis technology, and make full use of existing in body-building mechanism Various user data, the decision references model of science is provided for body-building mechanism, it is convenient to understand user situation, carry out course sale Instruct and traveller redistributes, and user's return visit each time and reservation data can be tracked, contribute to the change to user situation Change is analyzed, and improves user satisfaction.
Above-described embodiment and schema and non-limiting product form of the invention and style, any art it is common Appropriate change or modification that technical staff is done to it, all should be regarded as not departing from the patent category of the present invention.

Claims (9)

1. a kind of body-building mechanism membership management system, it is characterised in that：Including user self-help terminal platform, server and membership pipe Platform, user self-help terminal platform connects membership management platform by server, and user self-help terminal platform includes introducing mould Block, body-building curriculum module and customer center module, membership management platform include membership management module and statement analysis module.
2. a kind of body-building mechanism membership management system according to claim 1, it is characterised in that：The module of introducing includes Guide to Venues module and member card introduce module.
3. a kind of body-building mechanism membership management system according to claim 1, it is characterised in that：The body-building curriculum module Including League class introduces module, module is introduced in private religion and coach introduces module.
4. a kind of body-building mechanism membership management system according to claim 1, it is characterised in that：The customer center module Taught information module and scheduling module including basic information module, information of member card module, private.
5. a kind of body-building mechanism membership management system according to claim 1, it is characterised in that：The membership management module Module is collected including membership information module, member's service management module, return visit reservation module, entrance management module and deposit.
6. a kind of body-building mechanism membership management system according to claim 1, it is characterised in that：The statement analysis module Including performance analysis module, membership business statistics module, customer analysis module, service analysis module, member's business diagnosis module, Analysis module of showing up and private religion analysis module.
7. the management method of a kind of body-building mechanism membership, it is characterised in that comprise the following steps：
Step S1：User logs in user self-help terminal platform, the data in body-building curriculum module and customer center module are passed through Server is uploaded to membership management platform；
Step S2：Body-building mechanism logs in membership management platform, checks that membership is believed by membership management module and statement analysis module Breath and analytical statement data, so as to aid in business decision.
8. a kind of management method of body-building mechanism membership according to claim 1, it is characterised in that：The step S1 is specific Including：
Step S11：User logs in user self-help terminal platform, binds member card, and supplement member card with money；
Step S12：The body-building course that user chooses venue offer is bought；
Step S13：User preengages body-building course, user self-help terminal platform feedback scheduling information；
Step S14：User self-help terminal platform gathers user data and business datum, and is uploaded onto the server；
Step S15：Body-building mechanism logs in membership management system, can check membership information and statement analysis, aids in business decision.
9. a kind of management method of body-building mechanism membership according to claim 8, it is characterised in that：In the step S15, Statement analysis includes customer analysis, and the value of user is calculated with specific reference to equation below：Its In, P0：User's initial purchase product price, C0：Attract customer consumption cost, R：The income obtained at user is expected every year, r：Loan interest rate, N：User keeps exchange hour.
CN201710553200.3A 2017-07-07 2017-07-07 A kind of body-building mechanism membership management system and its management method Pending CN107274318A (en)

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108364167A (en) * 2018-03-01 2018-08-03 杨洋 Gymnasium management method, device, terminal and storage medium
CN110399536A (en) * 2019-07-01 2019-11-01 武汉歌云网络科技有限公司 A kind of matters connected with the shop data managing method of beauty parlor
CN110782220A (en) * 2019-09-05 2020-02-11 杭州思劢科技有限公司 Data processing system for business marketing
CN111815005A (en) * 2019-04-11 2020-10-23 上海西陆信息科技有限公司 24-hour self-help gymnasium management system

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140143040A1 (en) * 2012-11-22 2014-05-22 Yahoo Japan Corporation Membership registration system and membership registration method
CN104463395A (en) * 2013-09-22 2015-03-25 贝乐运动科技无锡有限公司 Fitness member management system
CN104636892A (en) * 2015-03-22 2015-05-20 朱昉东 Management platform integrating fitness resources

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140143040A1 (en) * 2012-11-22 2014-05-22 Yahoo Japan Corporation Membership registration system and membership registration method
CN104463395A (en) * 2013-09-22 2015-03-25 贝乐运动科技无锡有限公司 Fitness member management system
CN104636892A (en) * 2015-03-22 2015-05-20 朱昉东 Management platform integrating fitness resources

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108364167A (en) * 2018-03-01 2018-08-03 杨洋 Gymnasium management method, device, terminal and storage medium
CN111815005A (en) * 2019-04-11 2020-10-23 上海西陆信息科技有限公司 24-hour self-help gymnasium management system
CN110399536A (en) * 2019-07-01 2019-11-01 武汉歌云网络科技有限公司 A kind of matters connected with the shop data managing method of beauty parlor
CN110782220A (en) * 2019-09-05 2020-02-11 杭州思劢科技有限公司 Data processing system for business marketing

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Application publication date: 20171020