CN108182752B - Hospital registration queuing auxiliary system and method - Google Patents

Hospital registration queuing auxiliary system and method Download PDF

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Publication number
CN108182752B
CN108182752B CN201711423642.2A CN201711423642A CN108182752B CN 108182752 B CN108182752 B CN 108182752B CN 201711423642 A CN201711423642 A CN 201711423642A CN 108182752 B CN108182752 B CN 108182752B
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user
queuing
registration
mobile terminal
module
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CN108182752A (en
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叶霖
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Union Hospital Tongji Medical College Huazhong University of Science and Technology
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Union Hospital Tongji Medical College Huazhong University of Science and Technology
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

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  • General Physics & Mathematics (AREA)
  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The invention discloses a hospital registration queuing auxiliary system and a hospital registration queuing auxiliary method, which relate to the field of medical information service. The hospital registration queuing auxiliary system and the hospital registration queuing auxiliary method can guide patients to see a doctor more efficiently.

Description

Hospital registration queuing auxiliary system and method
Technical Field
The invention relates to the field of medical information service, in particular to a hospital registration queuing auxiliary system.
Background
Before a hospital is hospitalized, a patient can be registered and queued at a front medical staff, but if the number of hospitalized staff is large, the patient is required to be queued and registered for a long time to wait for registration of the medical staff and distribute the patient to each doctor, and the medical staff is busy in such a registration mode. And when the patient does not know the queuing condition or the queuing time is too long, discontent emotions are easily accumulated to compete with medical staff. Meanwhile, when the patient needs to go to a toilet or other affairs, the patient needs to leave and return to the toilet and then queue again, which is very inconvenient.
Along with the promotion of technique, the hospital has set up the registration machine for medical staff only need near guide the patient again can, it is more efficient to register, but some patients still need queue up before the registration machine when not having solved the use of registration machine to register, number is too much in addition, the registration machine reads and writes into the magnetic card and often the mistake takes place, makes this kind of official working mode of replacing medical staff unreliable. In addition, patients with various diseases are easy to cross-infect when being gathered together and queued, and a larger epidemic situation is generated. To solve this problem, some hospitals use reading tags or wireless appointment notifications to help relevant medical personnel to obtain patient information more quickly.
However, these methods still have defects, and firstly, because the patient needs to pay and confirm at a registration machine or a registration window of medical staff after the appointment, the patient still needs to queue up, and the medical staff still needs to face a large number of patients; second, the patient is still unaware of the number of people in line and the medical visits of the hospital's associated department doctors. Meanwhile, the patient is delayed for a part of treatment time before going to the hospital, and the patient's condition may be aggravated by queuing for a long time. Queuing and registration are difficult to accomplish for patients with partial physical disabilities or serious illness. Therefore, a system and method for registration and charging is needed to distribute the patient to each physician's location for treatment or waiting according to the patient's condition.
Furthermore, in existing mobile registration systems, some patients are no longer available for their own treatment, and the registration queue still contains their queuing information, which makes the queue spurious and results in allocation errors.
Disclosure of Invention
Aiming at the defects in the prior art, the invention aims to provide a hospital registration and queuing auxiliary system and a hospital registration and queuing auxiliary method, so that a hospital can more efficiently help medical staff to process registration and payment work, directly guide patients to queue in doctors in each department, and inform the patients of the queuing state.
In order to achieve the above purposes, the technical scheme adopted by the invention is as follows:
a hospital registration queuing auxiliary method is characterized by comprising the following steps:
s1: the server verifies whether the mobile terminal login user is an authorized user, if so, the step S2 is carried out, otherwise, unauthorized information is sent to the mobile terminal, and the step S1 is restarted;
s2: the server sends the disease option to the mobile terminal, the user of the mobile terminal selects the disease option, the mobile terminal submits the user selection result to the server, and the step S3 is entered, where the disease option includes: an illness part option, an illness part feeling option and a disease part state option;
s3: the user pays registration fee to the server through the mobile terminal, if the user pays the fee successfully, the step S4 is carried out, otherwise, fee-paying failure information is sent, and the step S3 is restarted;
s4: the server allocates departments for the user according to the selection result, generates an allocation result at the same time, and then goes to step S5;
s5: the server adds the user into the registration queuing list according to the generation time of the distribution result, and the step S6 is carried out;
s6: the server sends the registration queuing list to the mobile terminal.
On the basis of the above technical solution, step S3 specifically includes:
s301: the server confirms whether to book registration and queuing to the mobile terminal user, if not, the step S302 is carried out, and if so, the step S303 is carried out;
s302: the user pays registration fee to the server through the mobile terminal, and the step S4 is carried out after the payment is successful, otherwise, the step S302 is repeated;
s303: the user pays a prepayment fee to the server through the mobile terminal, the server inquires and acquires the reservation time of the user of the mobile terminal through the mobile terminal, and the server executes the step S4 at the reservation time point, wherein the prepayment fee comprises registration fee.
On the basis of the technical scheme, the prepayment fee also comprises a reservation fee.
On the basis of the above technical solution, step S6 further includes: after the mobile terminal user finishes or cancels the registration queuing, the server returns the reservation cost.
5. A hospital registration queuing assistance system is characterized by comprising:
the verification module is used for verifying whether the mobile terminal login user is an authorized user;
the disease acquisition module is used for sending disease options to the mobile terminal after the verification module verifies that the user is an authorized user, the mobile terminal user selects the disease options, the mobile terminal submits a user selection structure to the disease acquisition module, and the disease options comprise: an illness part option, an illness part feeling option and an illness part state option;
the charging module is used for charging registration fee to the user after the disease acquisition module (2) acquires the selection result;
the registration distribution module is used for acquiring a selection result from the disease acquisition module after the charging module collects registration cost, distributing departments for the user according to the selection result and generating a distribution result at the same time;
the queuing monitoring module is used for adding the user into the registration queuing list according to the generation time of the distribution result;
and the state reminding module is used for sending the registered queuing list to the mobile terminal.
On the basis of the technical scheme, the hospital registration queuing auxiliary system further comprises: and the medicine inventory monitoring module is used for calculating the predicted used quantity of the medicines according to the queuing list and the selection result, comparing the predicted used quantity of the medicines with the quantity of the medicines in the hospital inventory, and sending alarm information when the difference value between the predicted used quantity of the medicines and the quantity of the medicines in the inventory is smaller than a preset value.
On the basis of the technical scheme, the hospital registration queuing auxiliary system further comprises: and the epidemic situation alarm module is used for calculating the growth state of each disease according to the queuing list and sending alarm information when the growth state reaches or exceeds a preset value.
On the basis of the technical scheme, the hospital registration queuing auxiliary system further comprises: the reservation module is used for acquiring registration queuing time from the mobile terminal user after the user pays the fee, and sending a selection result of the user to the registration distribution module at the set time.
On the basis of the technical scheme, the hospital registration queuing auxiliary system further comprises: the reservation management module is used for sending a cancellation request to the queuing monitoring module after the mobile terminal user cancels the reservation, and the queuing monitoring module deletes the user from the registered queuing list.
On the basis of the technical scheme, the hospital registration queuing auxiliary system further comprises: and the reservation charging module is used for charging the reservation fee to the user and returning the reservation fee after the registration and queuing are completed or cancelled.
Compared with the prior art, the invention has the advantages that:
(1) the hospital registration and queuing auxiliary system and method provided by the invention use the mobile terminal to register and pay, can more efficiently guide the patient to see a doctor, and reduces the burden of medical staff.
(2) The hospital registration queuing auxiliary system provided by the invention is provided with the medicine inventory module which can remind medical staff in time when the inventory is insufficient.
(3) The hospital registration queuing auxiliary system is provided with an epidemic situation alarm module, and can help medical staff to discover an epidemic situation as soon as possible.
(4) The hospital registration queuing auxiliary system and method provided by the invention are provided with the appointment module to facilitate patient registration, and can also process patient registration in non-working time, so that medical staff can feel easier.
(5) The hospital registration queuing auxiliary system and method provided by the invention are provided with the reservation charging module, so that the probability that a patient makes a reservation but does not see a doctor is reduced, and registration distribution is more accurate and efficient.
Drawings
FIG. 1 is a flow chart of one embodiment of a hospital registration queuing aid method of the present invention;
FIG. 2 is a flow chart of one embodiment of a hospital registration queuing aid method of the present invention;
FIG. 3 is a schematic structural diagram of an embodiment of the hospital registration queuing aid system of the present invention;
FIG. 4 is a schematic structural diagram of an embodiment of the hospital registration queuing aid system of the present invention
FIG. 5 is a schematic structural diagram of an embodiment of the hospital registration queuing aid system of the present invention
Fig. 6 is a schematic structural diagram of an embodiment of the hospital registration queuing aid system.
In the figure: the system comprises a verification module, a disease acquisition module, a 3-charging module, a 4-registration distribution module, a 5-queuing monitoring module, a 6-state reminding module, a 7-drug inventory monitoring module, an 8-epidemic situation alarming module, a 9-reservation module, a 10-reservation management module and a 11-mobile terminal user.
Detailed Description
Embodiments of the present invention will be described in further detail below with reference to the accompanying drawings.
Referring to fig. 1, an embodiment of the present invention provides a hospital registration queuing assistance method, including the following steps:
s1: the server verifies whether the mobile terminal login user is an authorized user, specifically, when the user uses the mobile terminal login server, the user needs to submit the identity information, such as name, identification card number, medical insurance card number and the like, the server verifies the identity information submitted by the user, and inquires whether the user is an authorized user to perform subsequent steps, such as a user who opens the mobile terminal registration queuing service and a user who uses a medical insurance card. If the user is an authorized user, the step S2 is performed, otherwise, the step S1 is performed again;
s2: the server sends disease options to the mobile terminal, wherein the disease options comprise diseased part options, diseased part feeling options and diseased part state options, the diseased part options provide various part options of the human body, such as head, hands, legs and eyes, the diseased part feeling options provide various feelings and combination options of feelings of the human body, such as sourness, pain, dizziness and discomfort, and the diseased part state options provide possible states of the human body parts after illness, such as redness, blisters and desquamation.
The mobile terminal user 11 selects after receiving the disease option, and then submits the selection result to the server, for example, the leg is selected at the diseased part, the diseased part feels pain in selection, and the diseased part is purple in state selection. The mobile terminal submits the selection result of the user as leg pain and purple. After the mobile terminal submits the selection result, the process proceeds to step S3.
S3: the user pays the registration fee to the server through the mobile terminal, and if the user pays the registration fee successfully, the step S4 is carried out, otherwise, the step S3 is restarted. The user can directly pay registration fee to the hospital in this step, and for current registration step, the user can directly pay fee on the road of going to the hospital again, need not pay fee the window again and line up, has saved the time that the user was queued up and waited for and handled the procedure of paying fee promptly, has also improved the efficiency that the hospital collected the expense simultaneously.
S4: the server assigns departments to the user according to the selection result, generates an assignment result, and proceeds to step S5. Specifically, the server may preset a corresponding program to correspond each selection result of the department, for example, the selection result submitted by the mobile terminal is leg pain and purple, the server finds out the leg department corresponding to the leg pain and purple selection result according to the preset program, and assigns the user to the leg department; or setting different symbols and numerical values for the selection result and the department, and obtaining and distributing the closest department through matching and calculation. As long as the person skilled in the art can assign the user to the department corresponding to his condition by means of simple derivation or substitution.
S5: the server adds the user into the registration queuing list according to the generation time of the allocation result, and loads the user into the step S6, specifically, because the number of the queuing registration users is multiple, the generated allocation result is also multiple, and the user needs to be sorted/queued according to the queuing rule from beginning to end, the generation time of the allocation result has time sequence, and the time represents the user 'S registration sequence, so the user' S sequencing by using the registration queuing list is fair and accurate.
S6: and sending the registered queuing table to the client. After the user joins the registration queuing list, the user can carry out payment registration and department allocation through the mobile terminal, and the user has the requirement of knowing which department the user allocates and the current queuing state, so that the server is required to send the registration queuing list to the mobile terminal. After the queuing list is sent, the user can know the registration queuing state of the user in the hospital more clearly, can arrange the related affairs of the user better, and can see a doctor on time when the user turns to see a doctor, so that the diagnosis process is smoother.
Through the steps, the user can completely obtain the result from the beginning of login verification to the queuing completion through the mobile terminal, and compared with the traditional queuing at a registration machine, a registration window or a payment window, the method avoids the user from queuing for a long time, can process other affairs such as going to a toilet, having a rest, going to a hospital and the like during the queuing period, saves the time of the user, and also avoids the cross infection caused by the queuing of patients with different diseases in the hospital, so that the queuing process is healthier and safer. The method replaces medical staff of a registration machine, a registration window or a payment window to directly obtain the disease information of the patient, so that hospital registration work can be more efficient.
Preferably, referring to fig. 2, in step S3, the client can make a reservation, specifically as follows:
s301: the server confirms whether to reserve registration and queuing to the mobile user, if not, the step S302 is carried out, and if so, the step S303 is carried out;
s302: the user pays registration fee to the server through the mobile terminal, and the step S4 is carried out after the payment is successful, otherwise, the step S302 is repeated;
s303: the user pays a pre-paid fee to the server through the mobile terminal, the server inquires and obtains the reservation time of the mobile terminal user 11 through the mobile terminal, and the server executes step S4 at the reservation point, wherein the pre-paid fee includes registration fee.
Through steps S301, S302, and S302, the user can predict his/her visit time and appoint the appointment time in advance while traveling to the hospital, so that the user can visit the hospital after the time point of the appointment time. After the appointment step is added, the user can conveniently register, the hospital can see a doctor, so that the registration process can be smoother, and the office burden of medical staff at the registration peak is reduced.
Specifically, the prepayment fee further comprises a reservation fee. The user can easily and randomly reserve the time for registration when not needing to pay additional cost, so that although the registration reservation is successful, the user does not see a doctor because of other affairs, hospital resources and time of other queuing personnel are finally wasted, and in addition, an inaccurate queuing list is provided for other registered queuing patients. After the reservation cost is set, when the user really needs to make a reservation again, the reservation is made, and the efficiency and the accuracy are higher compared with the case that the reservation cost is not needed.
Further, after the mobile terminal user 11 completes or cancels the registration queuing, the server returns the reservation fee. And returning the reservation fee after the user completes the queue or cancels the reservation. The users may have the appointment fee for completing or canceling the appointment return due to the fact that the users do not want to go to the hospital after the appointment or can not see the doctor due to the emergency, so that the users can be encouraged to actively complete or cancel the appointment, the hospital visiting rate of the users in the registration queuing list is higher, and the queuing efficiency and accuracy are improved.
Referring to fig. 3, an embodiment of the present invention provides a hospital registration queuing auxiliary system, which includes a verification module 1, a disease acquisition module 2, a charging module 3, a registration distribution module 4, a queuing monitoring module 5, and a status reminding module 6.
The verification module 1 is used for verifying whether a user logged in by the mobile terminal is an authorized user, specifically, the user submits identity information of the user, such as a name, an identity card number, a medical insurance card number and the like, and the verification module 1 verifies whether the identity information of the user has an authority to enter the system. The verification module 1 is arranged, so that illegal users and tourists who can register at will can be effectively shielded, the safety of the system is enhanced, meanwhile, part of fake registration personnel is shielded, the number of registered queuing personnel is reduced, and the system efficiency is improved.
After the verification module 1 verifies that the login user is an authorized user, the disease acquisition module 2 sends disease options to the mobile terminal, wherein the disease options comprise a diseased part option, a diseased part feeling option and a diseased part state option, the diseased part option provides various part options of a human body, such as head, hands, legs and eyes, the diseased part feeling option provides various feelings and combined options of feelings of the human body, such as sourness, pain, dizziness and discomfort, and the diseased part state option provides possible states of the human body after illness, such as redness, blisters and desquamation. The mobile terminal user 11 selects after receiving the disease option, and then submits the selection result to the server, for example, the leg is selected at the diseased part, the diseased part feels pain in selection, and the diseased part is purple in state selection. The mobile terminal submits the selection result of the user as leg pain and purple. After the disease acquisition module 2 is arranged, medical staff no longer need to acquire the disease information of the patient by inquiring the registered and queued patient, the user directly submits the disease options received by the mobile terminal, and meanwhile, the disease information is more standard and is easy to understand by the medical staff, so that the burden of the medical staff is reduced. In addition, using the medical options to query and obtain information about the condition of the user makes the system more efficient.
After the disease acquisition module 2 acquires the selection result, the charging module 3 charges the registration fee to the user. Part of authorized users may play the game and do not actually see a doctor, and the action causes registration queuing to have false data. The charging module 3 is arranged before registration and queuing, so that part of authorized users who do not actually see a doctor can be effectively removed, and the system is more efficient.
After the charging module 3 finishes charging, the registration distribution module 4 obtains a selection result from the disease acquisition module 2, distributes departments for the user according to the selection result, and generates a distribution result. Specifically, the server may be preset with a corresponding program to correspond each selection result of the department, for example, the selection result submitted by the mobile terminal is leg, pain, purple, the server finds out the leg department corresponding to the leg, pain, purple selection result according to the preset program, and assigns the user to the leg department; or setting different values for the selection result and the department, and obtaining and distributing the closest department through calculation. As long as the person skilled in the art can assign the user to the department corresponding to his condition by means of simple derivation or substitution. This way of assigning departments based on the selection results submitted by the user, selected according to the disorder options, is more efficient.
The queuing monitoring module 5 acquires the distribution result from the charging module 3, and adds the user into the registration queuing list according to the time generated by the distribution result. Specifically, before the user at the mobile terminal enters the system for registration, the queuing monitoring module 5 itself stores the queuing table of each department, and after the user receives the assignment of the department by the registration assignment module 4 and the registration assignment module 4 generates the corresponding assignment result, the queuing monitoring module 5 obtains the assignment result from the registration assignment module 4 and adds the assignment result into the existing registration queuing list of the corresponding department, and the adding sequence is according to the generation time of the assignment result. Because there are many queuing registration users and there are many generated allocation results, it is necessary to sort/queue according to the queuing rule from beginning to end, and the generation time of the allocation results has time sequence, which also represents the user registration sequence, and the sequencing is fairly and accurately performed as list sequence.
And the state reminding module 6 registers the queuing list and sends the list to the mobile terminal. Preferably, after the queuing monitoring module 5 adds the user into the registration queuing list, the registration queuing list is sent to the mobile terminal in real time or based on the user request. After the transmission, the user can intuitively know the position of the user in the queue, so that the system is more humanized.
Preferably, as shown in fig. 4, the hospital registration queuing aid system further comprises a drug inventory monitoring module 7. The drug inventory monitoring module 7 obtains information of each disease state from the selection result, obtains the number of people of a single disease state from the registration queue table, and predicts the predicted usage number of the drugs used by the disease state, such as calculation by a formula preset in the module. After the predicted using quantity of the medicines is obtained, the predicted using quantity of the medicines is compared with the quantity of the medicines stored in the warehouse, and when the difference value between the predicted using quantity of the medicines and the quantity of the medicines stored in the warehouse is smaller than a preset value, an alarm message is sent. After the medicine inventory monitoring module 7 is arranged, calculation can be started when a user starts registration and queuing, and an alarm is sent out when the difference value exceeds a preset value, so that the method is quicker, and meanwhile, the work burden of relevant medical staff on continuously checking whether inventory is enough is relieved.
Preferably, as shown in fig. 5, the hospital registration queuing auxiliary system further includes an epidemic situation alarm module 8. The epidemic situation alarm module 8 monitors the queuing table in each disease, and can reflect the disease growing state of each department by calculating the number of people in the queuing table of each department. When the disease growth state of a department exceeds a preset value, the epidemic situation alarm module 8 gives an alarm. And informing related personnel that the disease growth state of the department can generate epidemic situation outbreak state. Compared with the observation of medical staff, the epidemic situation alarm module 8 can effectively discover the epidemic situation outbreak as soon as possible and inform relevant staff to carry out preparation work.
Preferably, as shown in fig. 6, the hospital registration queuing aid system further comprises an appointment module 9. Before paying the registration fee, the user submits registration queuing time to the reservation module 9. After the time reaches the registration queuing time, the reservation module 9 sends the selection result of the user to the registration distribution module 4. The registration distribution module 4 distributes the users only at the registration queuing time set by the users. After the appointment module 9 is added, the user can conveniently register to see a doctor in a hospital, so that the registration process can be smoother, and the office burden of medical staff at the registration peak is reduced.
Further, the hospital registration queuing auxiliary system further includes a reservation management module 10, when the user cannot see a doctor, such as a traffic jam, etc., the reservation management module 10 may submit the registration queuing time for canceling the reservation first, the reservation management module 10 will send a cancellation notification to the queuing monitoring module 5, and the queuing monitoring module 5 deletes the user from the registration queuing list. Compared with the situation that part of authorized users can carry out meaningless registration in a game mind state and do not actually see a doctor, registration queuing has false data, and the system with the reservation management module 10 can effectively remove part of the authorized users who do not actually see a doctor, so that the system is more efficient.
Furthermore, the hospital registration queuing auxiliary system charging module 3 also charges the reservation fee, preferably, the reservation fee and the registration fee are simultaneously charged to the user, that is, the user once pays the registration fee and the reservation fee. After the user sets the registration queuing time, the user needs to pay the reservation fee. The user can easily and randomly reserve the time for registering when the additional cost is not required to be paid, so that the registration reservation is successful, but the user does not see a doctor due to other affairs, hospital resources and time of other queuing personnel are finally wasted, and in addition, an inaccurate queuing list can be provided for other registered queuing patients. After the reservation cost is set, the user can make the reservation when the reservation is really needed, and the reservation is more efficient and accurate compared with the reservation-free cost. Preferably, after the mobile end user 11 completes or cancels the queue for registration, the reservation management module 10 will return the reservation fee. And returning the reservation fee after the user completes the queue or cancels the reservation. The users may have the appointment fee for completing or canceling the appointment return due to the fact that the users do not want to go to the hospital after the appointment or can not see the doctor due to the emergency, so that the users can be encouraged to actively complete or cancel the appointment, the hospital visiting rate of the users in the registration queuing list is higher, and the queuing efficiency and accuracy are improved.
The present invention is not limited to the above-mentioned preferred embodiments, and any other products in various forms can be obtained by anyone with the teaching of the present invention, but any changes in the shape or structure thereof, which have the same or similar technical solutions as the present invention, are within the protection scope.

Claims (8)

1. A hospital registration queuing assistance system is characterized by comprising:
the authentication module (1) is used for authenticating whether the mobile terminal login user is an authorized user;
the disease acquisition module (2) is used for sending disease options to the mobile terminal after the verification module (1) verifies that the user is an authorized user, the mobile terminal user selects the disease options, the mobile terminal submits a user selection structure to the disease acquisition module (2), and the disease options comprise: an illness part option, an illness part feeling option and an illness part state option;
the charging module (3) is used for charging registration fee to the user after the disease acquisition module (2) acquires the selection result;
the registration distribution module (4) is used for acquiring a selection result from the disease acquisition module (2) after the charging module (3) charges registration fee, distributing departments for the user according to the selection result and generating a distribution result at the same time;
the queuing monitoring module (5) is used for adding the user into the registration queuing list according to the generation time of the distribution result;
the state reminding module (6) is used for sending the registered queuing list to the mobile terminal;
the medicine inventory monitoring module (7) is used for calculating the predicted used quantity of the medicines according to the queuing list and the selection result, comparing the predicted used quantity of the medicines with the quantity of the medicines in hospital inventory, and sending alarm information when the difference value between the predicted used quantity of the medicines and the quantity of the medicines in inventory is smaller than a preset value;
the epidemic situation alarming module (8) is used for calculating the growth state of each disease according to the queuing list and sending alarming information when the growth state reaches or exceeds a preset value.
2. The hospital registration queuing aid system according to claim 1, further comprising: the reservation module (9), the reservation module (9) is used for obtaining the registration queuing time from the mobile terminal user after the user pays, and sending the selection result of the user to the registration distribution module (4) at the set time.
3. The hospital registration queuing aid system according to claim 2, further comprising: the reservation management module (10), the reservation management module (10) is used for sending a cancellation request to the queuing monitoring module (5) after the mobile terminal user cancels the reservation, and the queuing monitoring module (5) deletes the user from the registered queuing list.
4. The hospital registration queuing aid system according to claim 3, further comprising: the reservation charging module (11) is used for charging reservation fees to the user and returning the reservation fees after registration and queuing are completed or cancelled.
5. A hospital registration queuing aid method based on the system of claim 1, characterized by comprising the following steps:
s1: the server verifies whether the mobile terminal login user is an authorized user, if so, the step S2 is carried out, otherwise, unauthorized information is sent to the mobile terminal, and the step S1 is restarted;
s2: the server sends the disease option to the mobile terminal, the user of the mobile terminal selects the disease option, the mobile terminal submits the user selection result to the server, and the step S3 is entered, where the disease option includes: an illness part option, an illness part feeling option and a disease part state option;
s3: the user pays registration fee to the server through the mobile terminal, if the user pays the fee successfully, the step S4 is carried out, otherwise, fee-paying failure information is sent, and the step S3 is restarted;
s4: the server allocates departments for the user according to the selection result, generates an allocation result at the same time, and then goes to step S5;
s5: the server adds the user into the registration queuing list according to the generation time of the distribution result, and the step S6 is carried out;
s6: the server sends the registration queuing list to the mobile terminal.
6. The hospital registration queuing assistance method according to claim 5, wherein the step S3 is specifically:
s301: the server confirms whether to book registration and queuing to the mobile terminal user, if not, the step S302 is carried out, and if so, the step S303 is carried out;
s302: the user pays registration fee to the server through the mobile terminal, and the step S4 is carried out after the payment is successful, otherwise, the step S302 is repeated;
s303: the user pays a prepayment fee to the server through the mobile terminal, the server inquires and acquires the reservation time of the user of the mobile terminal through the mobile terminal, and the server executes the step S4 at the reservation time point, wherein the prepayment fee comprises registration fee.
7. The hospital registration queuing aid method of claim 6, wherein: the pre-paid fee also includes a subscription fee.
8. The hospital registration queuing aid method according to claim 7, wherein the step S6 further comprises:
after the mobile terminal user finishes or cancels the registration queuing, the server returns the reservation cost.
CN201711423642.2A 2017-12-25 2017-12-25 Hospital registration queuing auxiliary system and method Active CN108182752B (en)

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CN111590585B (en) * 2020-05-28 2021-08-10 浙江大学医学院附属第一医院 Hospital pharmacy dispensing management system capable of adapting to emergency state
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