CN109036530A - A kind of intelligence outpatient service Dispatching Control System - Google Patents

A kind of intelligence outpatient service Dispatching Control System Download PDF

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Publication number
CN109036530A
CN109036530A CN201810792608.0A CN201810792608A CN109036530A CN 109036530 A CN109036530 A CN 109036530A CN 201810792608 A CN201810792608 A CN 201810792608A CN 109036530 A CN109036530 A CN 109036530A
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China
Prior art keywords
patient
information
hospital
doctor
database
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Pending
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CN201810792608.0A
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Chinese (zh)
Inventor
侯璇璇
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Individual
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Individual
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Priority to CN201810792608.0A priority Critical patent/CN109036530A/en
Publication of CN109036530A publication Critical patent/CN109036530A/en
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/04Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Abstract

The invention discloses a kind of intelligent outpatient service Dispatching Control Systems, the information of patient and doctor are acquired including hospital database and the information of acquisition is uploaded into cloud, and carry out storage backup: doctor is learnt the case where diagnosis and treatment are reserved under door by hospital data library inquiry, and the diagnosis and treatment of patient report is uploaded to hospital database;Patient enters the network of hospital, by the medical report of hospital data library inquiry oneself, doctor's essential information of corresponding department, and the successful subject population of the lower reservation of doctor's door of corresponding department, and the time that reservation needs to wait, it further include appointment unit, scheduling unit and display unit;The present invention is when patient is busy to be reached, 40-60min can be shifted to an earlier date and send the information of cancellation to database, database timely modification information in 5-15min, and the information of change is pushed to patient, facilitate the operation of Dispatching Control System, consequently facilitating patient understands the diagnosis and treatment waiting time of accurate visit in time, the experience of patient is improved.

Description

A kind of intelligence outpatient service Dispatching Control System
Technical field
The invention belongs to outpatient service technical fields, and in particular to a kind of intelligence outpatient service Dispatching Control System.
Background technique
Outpatient service is usually seen and treated patients the lighter patient of state of an illness table disease, by outpatient clinician a whole set of diagnostic means, auxiliary examination, Tentative diagnosis is obtained to patient, and what outpatient clinician was capable of symptomatic treatment solution is to give patient to treat;Online booking at present Registering is a convenience-for-people Medical service that various regions are carried out in recent years, it is intended to which process is seen a doctor in shortening, saves patient's time.
However existing outpatient service scheduling remains some unreasonable factors, existing outpatient service scheduling saves for patient While saving time, there is also after patient's reservation, when patient is busy, cannot reach on time, cancel reservation and hospital's letter Breath timely updates asynchronous, affects the efficiency in implementation process, reduces evaluation of the patient to the service level of hospital;It is existing Outpatient service scheduling due to lacking information collecting device, be unfavorable for doctor knows patient the when department of the patient to pre- diagnosis and treatment Diagnosis and treatment several times;Diagnosis information is updated in order to which patient understands hospital, and provides a solution for busy can not reach of patient on time Scheme;While shortening the time to diagnose the illness, doctor can recognize the physician office visits and recovery situation of patient at any time,;For this Invention provides a kind of intelligent outpatient service Dispatching Control System.
Summary of the invention
The purpose of the present invention is to provide a kind of intelligent outpatient service Dispatching Control Systems, to solve to mention in above-mentioned background technique Existing outpatient service scheduling out remains some unreasonable factors, and existing outpatient service scheduling, is that patient is time saving Meanwhile there is also after patient's reservation, when patient is busy, cannot reach on time, cancel reservation and information for hospital in time more It is new asynchronous, the efficiency in implementation process is affected, evaluation of the patient to the service level of hospital is reduced;Existing outpatient service tune Degree, due to lacking information collecting device, which time diagnosis and treatment that doctor knows patient is unfavorable for when department of the patient to pre- diagnosis and treatment Problem.
To achieve the above object, the invention provides the following technical scheme: a kind of intelligence outpatient service Dispatching Control System, including The information of acquisition is simultaneously uploaded to cloud by the information of hospital database acquisition patient and doctor, and carries out storage backup: doctor It is learnt the case where reserving diagnosis and treatment under door by hospital data library inquiry, and the diagnosis and treatment of patient report is uploaded into hospital database; Patient enters the network of hospital, by the medical report of hospital data library inquiry oneself, doctor's essential information of corresponding department, And the successful subject population of the lower reservation of doctor's door of corresponding department, and the time that reservation needs to wait, it further include reservation Unit, scheduling unit and display unit.
As a preferred technical solution of the invention, the Dispatching Control System is as follows:
Step 1: equipment prepares, and equipment includes server, database, acquisition unit, appointment unit, scheduling unit, display Unit, mobile communication terminal, cloud, query unit;
Step 2: database is by acquisition unit, and in the content transmission to database of acquisition server, database is by information It is transferred to cloud;
Step 3: patient by mobile communication terminal log in hospital WAP reservation register network address log in personal user name and it is close Code is verified, and accesses server, and carry out reservation by appointment unit and register;
Step 4: patient inquires the medical report of oneself, the doctor of corresponding department by the query unit of hospital database The time that the successful subject population of reservation and reservation need to wait under raw essential information, and doctor's door of corresponding department, Doctor is learnt the case where diagnosis and treatment are reserved under door by hospital data library inquiry, and the diagnosis and treatment of patient report is uploaded to hospital data Library;
Step 5: subscription state Xia Yu diagnosis and treatment department doctor is fed back by scheduling unit and reserves number, and will be increased pre- The doctor's list about paid a home visit is added to appointment unit, and the information of reservation information and the same day medical patient is summarized and fed back to The administrative staff of hospital are scheduled, and scheduling information is notified to the diagnosis and treatment doctor of patient and assigned task in time;
Step 6: carrying out real-time recording and displaying by medical situation of the display unit to department, will be in hospital database Real time information and information relevant to patient carry out being pushed to patient.
As a preferred technical solution of the invention, the mobile communication terminal includes mobile phone and computer.
As a preferred technical solution of the invention, in the step 3, reservation is carried out by appointment unit and is registered, The reservation service of registering is provided according to first visit and further consultation for patient, the reservation service of registering is pre- including general out patient service reservation, medical expert's consultation It is about reserved with emergency treatment outpatient service list, patient reserves according to their own situation, when patient is busy to be reached, can shift to an earlier date 40- 60min sends the information of cancellation to database, database timely modification information in 5-15min.
As a preferred technical solution of the invention, in the step 6, real time information in hospital database with And information relevant to patient carries out being pushed to patient with short message mode.
Compared with prior art, safe and convenient to use the beneficial effects of the present invention are: structure of the invention is scientific and reasonable, suffer from Person reserves according to their own situation, when patient is busy to be reached, can shift to an earlier date 40-60min and transmit the information of cancellation To database, database timely modification information in 5-15min, and the information of change is pushed to patient, facilitate scheduling control The operation of system processed improves the experience of patient consequently facilitating patient understands the diagnosis and treatment waiting time of accurate visit in time.
Detailed description of the invention
Fig. 1 is the structural diagram of the present invention;
Specific embodiment
A kind of intelligence outpatient service Dispatching Control System, acquires the information of patient and doctor including hospital database and will adopt The information of collection uploads to cloud, and carries out storage backup: doctor learns the feelings that diagnosis and treatment are reserved under door by hospital data library inquiry Condition, and the diagnosis and treatment of patient report is uploaded into hospital database;Patient enters the network of hospital, certainly by hospital data library inquiry The successful patient of the lower reservation of doctor's door of oneself medical report, doctor's essential information of corresponding department, and corresponding department is total Number, and the time that reservation needs to wait, further include appointment unit, scheduling unit and display unit.
The Dispatching Control System is as follows:
Step 1: equipment prepares, and equipment includes server, database, acquisition unit, appointment unit, scheduling unit, display Unit, mobile communication terminal, cloud, query unit;
Step 2: database is by acquisition unit, and in the content transmission to database of acquisition server, database is by information It is transferred to cloud, server can also be with the information in dispatching database;
Step 3: patient by mobile communication terminal log in hospital WAP reservation register network address log in personal user name and it is close Code is verified, and username and password needs first to be registered, and needs to carry out real-name authentication, accesses server, and by pre- About unit reserve and is registered, and the reservation service of registering includes that general out patient service reservation, medical expert's consultation reservation and emergency treatment outpatient service list are reserved, Patient reserves according to their own situation, when patient is busy to be reached, can shift to an earlier date 40-60min and pass the information of cancellation Database is given, database timely modification information in 5-15min, mobile communication terminal includes mobile phone and computer;
Step 4: patient inquires the medical report of oneself, the doctor of corresponding department by the query unit of hospital database The time that the successful subject population of reservation and reservation need to wait under raw essential information, and doctor's door of corresponding department, Doctor is learnt the case where diagnosis and treatment are reserved under door by hospital data library inquiry, and the diagnosis and treatment of patient report is uploaded to hospital data Library;
Step 5: subscription state Xia Yu diagnosis and treatment department doctor is fed back by scheduling unit and reserves number, and will be increased pre- The doctor's list about paid a home visit is added to appointment unit, and the information of reservation information and the same day medical patient is summarized and fed back to The administrative staff of hospital are scheduled, and scheduling information is notified to the diagnosis and treatment doctor of patient and assigned task in time;
Step 6: carrying out real-time recording and displaying by medical situation of the display unit to department, will be in hospital database Real time information and information relevant to patient carry out being pushed to patient with short message mode.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding And modification, the scope of the present invention is defined by the appended.

Claims (5)

1. a kind of intelligence outpatient service Dispatching Control System, it is characterised in that: acquire patient and doctor including hospital database The information of acquisition is simultaneously uploaded to cloud by information, and carries out storage backup: doctor is learnt pre- under door by hospital data library inquiry About diagnosis and treatment the case where, and by the diagnosis and treatment of patient report upload to hospital database;Patient enters the network of hospital, passes through hospital's number According to the medical report of library inquiry oneself, doctor's essential information of corresponding department, and corresponding department the lower reservation of doctor's door at The subject population of function, and the time that reservation needs to wait, further include appointment unit, scheduling unit and display unit.
2. a kind of intelligent outpatient service Dispatching Control System according to claim 1, it is characterised in that: the scheduling controlling system It unites as follows:
Step 1: equipment prepares, and equipment includes server, database, acquisition unit, appointment unit, scheduling unit, display list Member, mobile communication terminal, cloud, query unit;
Step 2: database is by acquisition unit, and in the content transmission to database of acquisition server, database transmits information To cloud;
Step 3: patient by mobile communication terminal log in hospital WAP reservation register network address log in personal user name and password into Row verifying accesses server, and carries out reservation by appointment unit and register;
Step 4: patient inquires the medical report of oneself, doctor's base of corresponding department by the query unit of hospital database The time that the successful subject population of reservation and reservation need to wait under this information, and doctor's door of corresponding department, doctor It is learnt the case where reserving diagnosis and treatment under door by hospital data library inquiry, and the diagnosis and treatment of patient report is uploaded into hospital database;
Step 5: subscription state Xia Yu diagnosis and treatment department doctor is fed back by scheduling unit and reserves number, and increase is reserved out The doctor's list examined is added to appointment unit, summarizes to the information of reservation information and the same day medical patient and feeds back to hospital Administrative staff be scheduled, scheduling information is notified to the diagnosis and treatment doctor of patient and assigned task in time;
Step 6: real-time recording and displaying is carried out by medical situation of the display unit to department, by the reality in hospital database When information and information relevant to patient carry out being pushed to patient.
3. a kind of intelligent outpatient service Dispatching Control System according to claim 2, it is characterised in that: the mobile communication is whole End includes mobile phone and computer.
4. a kind of intelligent outpatient service Dispatching Control System according to claim 2, it is characterised in that: in the step 3, Reservation is carried out by appointment unit to register, and is provided the reservation service of registering according to first visit and further consultation for patient, is reserved services package of registering It includes general out patient service reservation, medical expert's consultation reservation and the reservation of emergency treatment outpatient service list, patient to reserve according to their own situation, works as patient It is busy when can not reach, 40-60min can be shifted to an earlier date by the information of cancellation and send database to, database is in 5-15min and time-varying More information.
5. a kind of intelligent outpatient service Dispatching Control System according to claim 2, it is characterised in that: in the step 6, Real time information and information relevant to patient in hospital database carry out being pushed to patient with short message mode.
CN201810792608.0A 2018-07-18 2018-07-18 A kind of intelligence outpatient service Dispatching Control System Pending CN109036530A (en)

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Application Number Priority Date Filing Date Title
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112233738A (en) * 2020-09-11 2021-01-15 深圳市朗尼科智能股份有限公司 Hospital information management method, system, device and storage medium
CN113539454A (en) * 2021-06-29 2021-10-22 兰州大学第一医院 Hospital information data monitoring system and monitoring method

Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101655995A (en) * 2009-07-21 2010-02-24 深圳市时代华纳科技有限公司 Self-service real-time outpatient registration and intelligent queuing waiting system and method in community
CN102663511A (en) * 2012-04-17 2012-09-12 苏州风采信息技术有限公司 Online booking system of hospital outpatient services
WO2016127518A1 (en) * 2015-02-13 2016-08-18 中兴通讯股份有限公司 Method, device, treatment system, and self-service terminal for medical information processing
WO2017045329A1 (en) * 2015-09-18 2017-03-23 中兴通讯股份有限公司 Registration method and system
CN107145753A (en) * 2017-05-12 2017-09-08 贵州中信云联科技有限公司 Intelligent medical information platform
CN107871533A (en) * 2017-11-17 2018-04-03 哈尔滨商业大学 A kind of intelligent outpatient service Dispatching Control System
CN108074641A (en) * 2016-11-09 2018-05-25 哈尔滨光凯科技开发有限公司 A kind of Outpatient Booking System based on internet medical services
CN108182752A (en) * 2017-12-25 2018-06-19 华中科技大学同济医学院附属协和医院 Hospital, which registers, is lined up auxiliary system and method

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101655995A (en) * 2009-07-21 2010-02-24 深圳市时代华纳科技有限公司 Self-service real-time outpatient registration and intelligent queuing waiting system and method in community
CN102663511A (en) * 2012-04-17 2012-09-12 苏州风采信息技术有限公司 Online booking system of hospital outpatient services
WO2016127518A1 (en) * 2015-02-13 2016-08-18 中兴通讯股份有限公司 Method, device, treatment system, and self-service terminal for medical information processing
WO2017045329A1 (en) * 2015-09-18 2017-03-23 中兴通讯股份有限公司 Registration method and system
CN108074641A (en) * 2016-11-09 2018-05-25 哈尔滨光凯科技开发有限公司 A kind of Outpatient Booking System based on internet medical services
CN107145753A (en) * 2017-05-12 2017-09-08 贵州中信云联科技有限公司 Intelligent medical information platform
CN107871533A (en) * 2017-11-17 2018-04-03 哈尔滨商业大学 A kind of intelligent outpatient service Dispatching Control System
CN108182752A (en) * 2017-12-25 2018-06-19 华中科技大学同济医学院附属协和医院 Hospital, which registers, is lined up auxiliary system and method

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112233738A (en) * 2020-09-11 2021-01-15 深圳市朗尼科智能股份有限公司 Hospital information management method, system, device and storage medium
CN113539454A (en) * 2021-06-29 2021-10-22 兰州大学第一医院 Hospital information data monitoring system and monitoring method

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Application publication date: 20181218