CN107909343A - Electronic supervision method, system and storage medium - Google Patents
Electronic supervision method, system and storage medium Download PDFInfo
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- CN107909343A CN107909343A CN201711145035.4A CN201711145035A CN107909343A CN 107909343 A CN107909343 A CN 107909343A CN 201711145035 A CN201711145035 A CN 201711145035A CN 107909343 A CN107909343 A CN 107909343A
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- 238000000034 method Methods 0.000 title claims abstract description 153
- 230000002159 abnormal effect Effects 0.000 claims abstract description 20
- 239000000470 constituent Substances 0.000 claims abstract description 11
- 238000012544 monitoring process Methods 0.000 claims description 9
- 238000004590 computer program Methods 0.000 claims description 6
- 206010023126 Jaundice Diseases 0.000 claims description 5
- 230000000977 initiatory effect Effects 0.000 claims description 3
- 238000012795 verification Methods 0.000 description 6
- 238000010586 diagram Methods 0.000 description 4
- 239000000463 material Substances 0.000 description 3
- 238000012550 audit Methods 0.000 description 2
- 230000010365 information processing Effects 0.000 description 1
- 230000001105 regulatory effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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Abstract
The invention discloses a kind of electronic supervision method, system and storage medium, the electronic supervision method includes:Collect the process of constituent parts on-line approval program;When the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent, the examination and approval procedures are labeled as the supervision situation, wherein, the supervision situation includes at least one of early warning, exception, violation, yellow card and red card;Handling suggestion is sent to the unit for handling the examination and approval procedures according to the supervision situation.In technical solution proposed by the present invention, when abnormal condition occurs for the process of examination and approval procedures, namely when being consistent with the index of the abnormal condition of default, the examination and approval procedures are marked, aufsichtsrat handles the examination and approval procedures that marked accordingly, thus achieve the purpose that it is effective, quickly supervise.
Description
Technical field
The present invention relates to Internet technical field, more particularly to a kind of electronic supervision method, system and storage medium.
Background technology
People gradually recognize, administer the state according to law except that should follow the principles such as legal, reasonable, efficiently convenience-for-people, power and responsibility is unified
Outside, it is also well-regulated in business administration, then how to improve conscientiously it is also emphasized that program is proper, the principle such as honest
The examination & approval of units at different levels and supervisory process become a great problem instantly in enterprise.
The content of the invention
It is a primary object of the present invention to provide a kind of electronic supervision method, system and storage medium, it is intended to improve conscientiously
The examination & approval of units at different levels and supervisory process in enterprise.
To achieve the above object, a kind of electronic supervision method provided by the invention, including:
Collect the process of constituent parts on-line approval program;
When the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent, by the examination & approval journey
Sequence is labeled as the supervision situation, wherein, the supervision situation is included in early warning, exception, violation, yellow card and red card at least
It is a kind of;
Handling suggestion is sent to the unit for handling the examination and approval procedures according to the supervision situation.
Preferably, it is described to further include the examination and approval procedures afterwards labeled as the supervision situation:
The title of each unit is included in the page with tabular form;
The supervision situation being labeled according to each unit, corresponding warning lamp is shown before the title of each unit
Color.
Preferably, the electronic supervision method further includes:
Quantity of the various dispositions of each unit on-line approval program in preset time is counted, wherein, it is described
Disposition includes accepting situation, handles situation, finishes situation and at least one of supervision situation;
The quantity of the various dispositions is shown in the form of table and/or figure.
Preferably, it is described to further include the examination and approval procedures afterwards labeled as the supervision situation:
By the same type of supervision situation generation list;
Several corresponding operation buttons are set in the original list that each supervision situation is formed, for watchdog
Member handles each supervision situation.
Preferably, the electronic supervision method further includes:
When the supervision situation is abnormal, button of dealing out the cards is provided with the original list that the abnormal conditions are formed, with
The operation of manually jaundice board or red card is carried out for aufsichtsrat;
List will be generated labeled as the examination and approval procedures of yellow card or red card and the examination and approval procedures of artificial jaundice board or red card,
First button and the second button are set, the yellow card or the red card are verified and confirmed or cancelled.
Preferably, the electronic supervision method further includes:
The calling information complained online is obtained, and the calling information is generated into list, wherein, the calling information bag
Complainant, complained unit are included, the time is complained and complains source;
Several are set to handle button in the original list of calling information generation, so that aufsichtsrat is to described
Calling information is handled.
Preferably, the processing button includes manual entry, and the electronic supervision method further includes:
Calling information is added in the list of the calling information generation by way of manual entry.
Preferably, the electronic supervision method further includes:
Quality of service feedback information of the user for initiating the examination and approval procedures on the examination and approval procedures is obtained, wherein, institute
State the marking project that quality of service feedback information includes being provided with default score value;
According to the quality of service feedback information and default examining computation mode, ranking is carried out to each unit.
To achieve the above object, a kind of electronic monitoring system provided by the invention, including:
Approval process collection module, for collecting the process of constituent parts on-line approval program;
Module is supervised, for when the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent,
The examination and approval procedures are labeled as the supervision situation, wherein, the supervision situation include early warning, exception, violation, yellow card and
At least one of in red card;
Processing module, for sending handling suggestion to the unit for handling the examination and approval procedures according to the supervision situation.
To achieve the above object, computer-readable recording medium provided by the invention, is stored thereon with computer program,
The computer program realizes the step of above-mentioned electronic supervision method when being executed by processor.
In technical solution proposed by the present invention, the process that the program of on-line approval is carried out to unit at different levels in enterprise carries out
Real time monitoring, is consistent when the process generation abnormal condition of examination and approval procedures, namely with the index of the abnormal condition of default
During conjunction, which is marked, aufsichtsrat handles the examination and approval procedures that marked accordingly, so as to reach
Effectively, the purpose quickly supervised.
Brief description of the drawings
Fig. 1 is the flow diagram of electronic supervision method first embodiment of the present invention;
Fig. 2 is the flow diagram of electronic supervision method second embodiment of the present invention;
Fig. 3 is the flow diagram of electronic supervision method 3rd embodiment of the present invention;
Fig. 4 is the modular structure schematic diagram of electronic monitoring system first embodiment of the present invention.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Embodiment
It should be appreciated that specific embodiment described herein is not intended to limit the present invention only to explain the present invention.
Fig. 1 is refer to, Fig. 1 is the electronic supervision method that first embodiment of the invention proposes.In this embodiment, it is described
Electronic supervision method includes:
Step S100, collects the process of constituent parts on-line approval program.
Specifically, whole approval process is generally followed successively by:Start, accept, audit examination & approval, finish and terminate, in enterprise
The examination and approval procedures of processed in units at different levels are collected, subsequently to be supervised.
Step S200, when the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent, by institute
State examination and approval procedures and be labeled as the supervision situation, wherein, the supervision situation includes early warning, exception, violation, yellow card and red card
At least one of.
Specifically, in whole approval process, due to the error of staff, it is possible that examination & verification examination & approval not in time,
The situations such as examination & verification examination & approval mistake.In order to obtain these situations in real time, realize supervision in time, be previously provided with and these situation phases
Matched index, will be different according to the order of severity of situation and time of origin (such as examination & verification examination & approval in advance, afterwards)
The different supervision situation of targets match, it will be understood that, will be by system marks when problem occurs for examination and approval procedures, and regard serious
Situation, the supervision situation marked is different, this is conducive to aufsichtsrat and different supervision situations is handled respectively,
And pay close attention to red and yellow card this type serious conditions.
Step S300, handling suggestion is sent according to the supervision situation to the unit for handling the examination and approval procedures.
Specifically, when the process of certain examination and approval procedures is labeled yellow card, and according to being " to qualified administrative examination and approval Shen
Do not make decision within the prescribed time-limit please ", aufsichtsrat sends timely processing and explanation to the unit for handling the examination and approval procedures
The handling suggestion of reason, when sending opinion, can specify that and receive the necessary feedback information of unit, and limit deadline.Separately
Outside, examination & approval essential information, approval process figure are can also look under the examination and approval procedures, checks the data submitted and all previous prison
Supervise and examine record of personnel etc. is examined, whole examination and approval procedures are clear and disclose just.
In technical solution proposed by the present invention, the process that the program of on-line approval is carried out to unit at different levels in enterprise carries out
Real time monitoring, is consistent when the process generation abnormal condition of examination and approval procedures, namely with the index of the abnormal condition of default
During conjunction, which is marked, aufsichtsrat handles the examination and approval procedures that marked accordingly, so as to reach
Effectively, the purpose quickly supervised.
Fig. 2 is refer to, is the second embodiment of electronic supervision method of the present invention, based on electronic supervision method of the present invention
First embodiment, it is described to further include the examination and approval procedures afterwards labeled as the supervision situation:
Step S210, the title of each unit is included in the page with tabular form;
Step S211, the supervision situation being labeled according to each unit, shows corresponding before the title of each unit
Warning lamp color.
In the present embodiment, the supervision supervision overview of the unit of all participation on-line approvals is shown on one page, is led to
The color of the warning lamp before checking constituent parts title is crossed, can find out that constituent parts do the basic condition of part quickly, such as, green light
Represent normal, amber light represents early warning, red light represents it is abnormal, consequently facilitating aufsichtsrat pay close attention to constituent parts in real time do moving for part
State.
In addition, in the page of this all unit of display, when needing the business that aufsichtsrat handles, it can eject and disappear
The pop-up of prompting is ceased, shows the quantity of pending information thereon, and " Click here and check details " can be clicked on and directly redirected
It is convenient and efficient to the pending page, wherein, pending information is including exception is pending, red and yellow card is pending, complaint is pending, process monitoring meaning
See feedback.
After the completion of pending information processing, which, which will enter, has done in the item of information, so that aufsichtsrat is led to
The condition of mistake is inquired about, for example, can by unit, deal out the cards the time or type of dealing out the cards has done business to inquire about red and yellow card, click on
One business, will deal out the cards details interface into system, can check that business timeout case, history verify information.
Further, the electronic supervision method further includes:
Step S410, counts quantity of the various dispositions of each unit on-line approval program in preset time,
Wherein, the disposition includes accepting situation, handles situation, finishes situation and at least one of supervision situation;
Step S420, the quantity of the various dispositions is shown in the form of table and/or figure.
In the current report on situation page, the system of every examination & approval situation in today, this month and the current year is graphically presented
Meter;The Verbose Listing of every statistics can be checked by link, specifically, the statistics on the page is clicked on, can be directly entered
Its Verbose Listing, checks its corresponding details, the relevant position that mouse is moved to chart, can show briefing.
In the comprehensive inquiry page, it is provided with handling time and selects the button of unit, can be selected by the two buttons
The condition to be inquired about, system can automatic refresh page, show the information to be inquired about.
Fig. 3 is refer to, is the 3rd embodiment of electronic supervision method of the present invention, based on electronic supervision method of the present invention
First or second embodiments, it is described to further include the examination and approval procedures afterwards labeled as the supervision situation:
Step S220, list is generated by the same type of supervision situation;
Step S221, sets several corresponding operation buttons in the original list that each supervision situation is formed, for
Aufsichtsrat handles each supervision situation.
Specifically, system marks are distinguished into list for the examination and approval procedures of early warning, exception, violation, yellow card and red card etc., with
Just aufsichtsrat point situation is handled.
Such as the examination and approval procedures labeled as early warning, can be by clicking on the processing button in the page or clicking on industry
Business title (namely examination and approval procedures title) handles single program, and the processing page includes early warning details and handles note
Record, such as early warning in early warning details illustrate it is that this link that accepts of certain examination and approval procedures does not fill in suggestions made after examination, supervise
The personnel of examining can be handled it by the supervise and examine button in early warning details, for example fill in supervise and examine opinion, and be sent extremely
Handle the unit of the examination and approval procedures;The handling result of aufsichtsrat, which is displayed on, to be handled in record.
Further, the electronic supervision method further includes:
Step S510, when the supervision situation is abnormal, hair is provided with the original list that the abnormal conditions are formed
Board button, so that aufsichtsrat carries out the operation of manually jaundice board or red card;
Step S520, by labeled as the examination and approval procedures of the examination and approval procedures of yellow card or red card and manually turn to be yellow board or red card
List is generated, the first button and the second button are set, the yellow card or the red card are verified and confirmed or cancelled.
For labeled as abnormal examination and approval procedures, again may be by clicking on the processing button in the page or click on industry
Business title handles single program, and the processing page includes abnormal details and handles record.Due to abnormal situation ratio
Early warning is serious, superintends and checks in the interface of abnormal details except setting in addition to button, is additionally provided with button of dealing out the cards, aufsichtsrat can
To carry out processing of dealing out the cards to abnormal examination and approval procedures, the processing page of dealing out the cards mainly includes filling in the foundation that the item is dealt out the cards, and
Fill in explanation of dealing out the cards, selection is dealt out the cards the mode of bulletin, wherein the mode for bulletin of dealing out the cards include informing warning unit, inform it is all
Unit, outer net publicity.
It should be noted that there is two kinds of modes of dealing out the cards in whole system, a kind of is that system is distributed according to index, separately
A kind of is that aufsichtsrat is according to circumstances distributed, when certain unit is dealt out the cards, illustrate it is of a serious nature, so need to dealing out the cards
Accuracy further verified, specifically by the examination and approval procedures dealt out the cards generate list, so as to staff to its into
Row is verified and confirmed or cancelled.
Further, the electronic supervision method further includes:
Step S610, obtains the calling information complained online, and the calling information is generated list, wherein, the throwing
Tell that information includes complainant, complained unit, complains the time and complain source;
Step S620, sets several to handle button, for watchdog in the original list of calling information generation
Member handles the calling information.
Specifically, processing and delete button, aufsichtsrat is set to pass through click in the original list of calling information generation
Processing button clicks on calling information and can enter details page, which includes turn doing, superintend and check, invalid and finish, often
The reason for kind of operation has to fill out operation, the operation that turns to do and superintend and check is to supervise relevant unit to be handled, and relevant unit must be right
These complaints are handled and fed back.
It should be noted that complainant is with accepting numbering and password for inquiry submits calling information from network.
Preferably, the processing button includes manual entry, and the electronic supervision method further includes:
Calling information is added in the list of the calling information generation by way of manual entry.
In order to increase the channel of suggestion feedback, improve service quality, employee can be by way of complaining, by supervising under line
The personnel of examining are entered into system, to be uniformly processed and to be managed.
Further, the electronic supervision method further includes:
Step S710, obtains the quality of service feedback letter for initiating the user of the examination and approval procedures on the examination and approval procedures
Breath, wherein, the quality of service feedback information includes the marking project for being provided with default score value;
Step S720, according to the quality of service feedback information and default examining computation mode, to each unit into
Row ranking.
Specifically, by being given a mark to the Check of each unit and ranking, constituent parts can be allowed to know that needs change
Into place.
The present invention also provides a kind of electronic monitoring system, refer to Fig. 4, in one embodiment, the electronic monitoring system bag
Include:
Approval process collection module 100, for collecting the process of constituent parts on-line approval program.
Specifically, whole approval process is generally followed successively by:Start, accept, audit examination & approval, finish and terminate, in enterprise
The examination and approval procedures of processed in units at different levels are collected, subsequently to be supervised.
Module 200 is supervised, for being consistent when the process of examination and approval procedures index corresponding with the supervision situation to prestore
When, the examination and approval procedures are labeled as the supervision situation, wherein, the supervision situation includes early warning, exception, violation, yellow card
With at least one in red card.
Specifically, in whole approval process, due to the error of staff, it is possible that examination & verification examination & approval not in time,
The situations such as examination & verification examination & approval mistake.In order to obtain these situations in real time, realize supervision in time, be previously provided with and these situation phases
Matched index, will be different according to the order of severity of situation and time of origin (such as examination & verification examination & approval in advance, afterwards)
The different supervision situation of targets match, it will be understood that, will be by system marks when problem occurs for examination and approval procedures, and regard serious
Situation, the supervision situation marked is different, this is conducive to aufsichtsrat and different supervision situations is handled respectively,
And pay close attention to red and yellow card this type serious conditions.
Processing module 300, for sending processing meaning to the unit for handling the examination and approval procedures according to the supervision situation
See.
Specifically, when the process of certain examination and approval procedures is labeled yellow card, and according to being " to qualified administrative examination and approval Shen
Do not make decision within the prescribed time-limit please ", aufsichtsrat sends timely processing and explanation to the unit for handling the examination and approval procedures
The handling suggestion of reason, when sending opinion, can specify that and receive the necessary feedback information of unit, and limit deadline.Separately
Outside, examination & approval essential information, approval process figure are can also look under the examination and approval procedures, checks the data submitted and all previous prison
Supervise and examine record of personnel etc. is examined, whole examination and approval procedures are clear and disclose just.
In technical solution proposed by the present invention, the process that the program of on-line approval is carried out to unit at different levels in enterprise carries out
Real time monitoring, is consistent when the process generation abnormal condition of examination and approval procedures, namely with the index of the abnormal condition of default
During conjunction, which is marked, aufsichtsrat handles the examination and approval procedures that marked accordingly, so as to reach
Effectively, the purpose quickly supervised.
The present invention also provides a kind of computer-readable recording medium, computer program is stored thereon with, the computer program
The step of electronic supervision method in any of the above-described embodiment is realized when being executed by processor.
In the description of this specification, reference term " embodiment ", " another embodiment ", " other embodiment " or
The description of " first embodiment~X embodiment " etc. means to combine specific features, structure, material that the embodiment or example describe
Material or feature are contained at least one embodiment of the present invention or example.In the present specification, to the signal of above-mentioned term
Property statement may not refer to the same embodiment or example.Moreover, the specific features of description, structure, material, method and step
Or feature can combine in an appropriate manner in any one or more embodiments or example.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-
It is exclusive to include, so that process, method, article or device including a series of elements not only include those key elements,
But also including other elements that are not explicitly listed, or further include as this process, method, article or device institute
Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that
Also there are other identical element in process, method, article or device including the key element.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment
Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but many situations
It is lower the former be more preferably embodiment.Based on such understanding, technical scheme is substantially in other words to the prior art
The part to contribute can be embodied in the form of software product, which is stored in a storage and is situated between
In matter (such as ROM/RAM, magnetic disc, CD), including some instructions are used so that a station terminal (can be mobile phone, computer, takes
Be engaged in device, air conditioner, or network equipment etc.) perform method described in each embodiment of the present invention.
The embodiment of the present invention is described above in conjunction with attached drawing, but the invention is not limited in above-mentioned tool
Body embodiment, above-mentioned embodiment is only schematical, rather than restricted, the ordinary skill of this area
Personnel in the case of present inventive concept and scope of the claimed protection is not departed from, can also make under the enlightenment of the present invention
Many forms, these are belonged within the protection of the present invention.
Claims (10)
- A kind of 1. electronic supervision method, it is characterised in that including:Collect the process of constituent parts on-line approval program;When the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent, the examination and approval procedures are marked For the supervision situation, wherein, the supervision situation includes at least one of early warning, exception, violation, yellow card and red card;Handling suggestion is sent to the unit for handling the examination and approval procedures according to the supervision situation.
- 2. electronic supervision method as claimed in claim 1, it is characterised in that described that the examination and approval procedures are labeled as the prison Situation is examined to further include afterwards:The title of each unit is included in the page with tabular form;The supervision situation being labeled according to each unit, shows the face of corresponding warning lamp before the title of each unit Color.
- 3. electronic supervision method as claimed in claim 1, it is characterised in that the electronic supervision method further includes:Quantity of the various dispositions of each unit on-line approval program in preset time is counted, wherein, the processing Situation includes accepting situation, handles situation, finishes situation and at least one of supervision situation;The quantity of the various dispositions is shown in the form of table and/or figure.
- 4. such as claim 1-3 any one of them electronic supervision methods, it is characterised in that described to mark the examination and approval procedures To be further included after the supervision situation:By the same type of supervision situation generation list;Several corresponding operation buttons are set in the original list that each supervision situation is formed, so that aufsichtsrat is to each The supervision situation is handled.
- 5. electronic supervision method as claimed in claim 4, it is characterised in that the electronic supervision method further includes:When the supervision situation is abnormal, button of dealing out the cards is provided with the original list that the abnormal conditions are formed, for prison Examine the operation that personnel carry out manually jaundice board or red card;By labeled as the examination and approval procedures of yellow card or red card and manually the examination and approval procedures of jaundice board or red card generate list, the is set One button and the second button, the yellow card or the red card are verified and confirmed or cancelled.
- 6. such as claim 1-5 any one of them electronic supervision methods, it is characterised in that the electronic supervision method also wraps Include:The calling information complained online is obtained, and the calling information is generated into list, wherein, the calling information includes complaining People, complained unit, complain the time and complain source;Several are set to handle button in the original list of calling information generation, so that aufsichtsrat is to the letter of complaint Breath is handled.
- 7. electronic supervision method as claimed in claim 6, it is characterised in that the processing button includes manual entry, described Electronic supervision method further includes:Calling information is added in the list of the calling information generation by way of manual entry.
- 8. such as claim 1-5 any one of them electronic supervision methods, it is characterised in that the electronic supervision method also wraps Include:Quality of service feedback information of the user for initiating the examination and approval procedures on the examination and approval procedures is obtained, wherein, the clothes Business quality feedback information includes being provided with the marking project of default score value;According to the quality of service feedback information and default examining computation mode, ranking is carried out to each unit.
- A kind of 9. electronic monitoring system, it is characterised in that including:Approval process collection module, for collecting the process of constituent parts on-line approval program;Module is supervised, for when the process of examination and approval procedures index corresponding with the supervision situation to prestore is consistent, by institute State examination and approval procedures and be labeled as the supervision situation, wherein, the supervision situation is included in early warning, exception, violation, yellow card and red card At least one of;Processing module, for sending handling suggestion to the unit for handling the examination and approval procedures according to the supervision situation.
- 10. a kind of computer-readable recording medium, is stored thereon with computer program, it is characterised in that the computer program quilt Realized when processor performs such as the step of electronic supervision method described in any item of the claim 1 to 8.
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CN113256256A (en) * | 2021-05-28 | 2021-08-13 | 北京软通智慧城市科技有限公司 | Work order early warning method, device, equipment and storage medium |
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CN105701160A (en) * | 2015-12-31 | 2016-06-22 | 南威软件股份有限公司 | Monitoring rule engine and monitoring realization method thereof |
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