CN107819669A - Feedback method, device, equipment and the readable storage medium storing program for executing of base missed call - Google Patents

Feedback method, device, equipment and the readable storage medium storing program for executing of base missed call Download PDF

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Publication number
CN107819669A
CN107819669A CN201711062147.3A CN201711062147A CN107819669A CN 107819669 A CN107819669 A CN 107819669A CN 201711062147 A CN201711062147 A CN 201711062147A CN 107819669 A CN107819669 A CN 107819669A
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CN
China
Prior art keywords
missed call
banquet
base
details
call
Prior art date
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Granted
Application number
CN201711062147.3A
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Chinese (zh)
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CN107819669B (en
Inventor
徐恺
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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Priority to CN201711062147.3A priority Critical patent/CN107819669B/en
Priority to PCT/CN2018/074616 priority patent/WO2019085301A1/en
Publication of CN107819669A publication Critical patent/CN107819669A/en
Application granted granted Critical
Publication of CN107819669B publication Critical patent/CN107819669B/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/82Line monitoring circuits for call progress or status discrimination

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of feedback method of base missed call, the described method comprises the following steps:Fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other instant messaging applications are associated binding;When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;The details of the missed call are sent into the phone number of association or other instant messaging applications, prompting, which is attended a banquet, carries out user's follow-up.The invention also discloses a kind of feedback device, equipment and the computer-readable recording medium of base missed call.The present invention, which enables to attend a banquet, can carry out follow-up client in time, improve the speed of user feedback, improve the net recommendation of company.

Description

Feedback method, device, equipment and the readable storage medium storing program for executing of base missed call
Technical field
The present invention relates to communication technical field, more particularly to a kind of feedback method of base missed call, device, equipment And computer-readable recording medium.
Background technology
At present, with the quickening pace of modern life, the work of people is increasingly busier, causes many working clans to be on duty the time There is no the unnecessary time-triggered protocol private service of oneself, such as, purchase finance product etc., therefore can only be in festivals or holidays or evening On could be understood or be bought various finance products by the mode such as make a phone call.
But in the prior art, at night or during nonworkdays, now, attend a banquet and be typically absent from duty, if now user beats electricity Words are come in, and can not be typically connected to, it is necessary to receive fictitious time to attending a banquet, be consulted missed call, then replied to client, be unfavorable for and When feedback user.
The content of the invention
It is a primary object of the present invention to propose a kind of feedback method, device, equipment and the computer of base missed call Readable storage medium storing program for executing, it is intended to solve at night or during nonworkdays, attending a banquet can not be to the technical problem that user feeds back in time.
To achieve the above object, the present invention provides a kind of feedback method of base missed call, and methods described includes:
Fixed line phone number corresponding to attending a banquet is associated and tied up with the phone number attended a banquet or other instant messaging applications It is fixed;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of the missed call are sent into the phone number of association or other instant messaging applications, carried Wake up to attend a banquet and carry out user's follow-up.
Alternatively, after the step of details of the acquisition missed call, in addition to:
Judge that the caller ID of the missed call whether there is in customer information preservation system;
If the caller ID of the missed call exists in user profile preservation system, the missed call is searched Caller ID corresponding to client;
Judge corresponding client's attending a banquet with the presence or absence of corresponding binding;
If client has attending a banquet for corresponding binding corresponding to described, the communication number attended a banquet of the corresponding binding is extracted Code, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding, otherwise, execution is described will The details of the missed call are sent to the step in the phone number of association or other instant messaging applications.
Alternatively, after the step of details of the acquisition missed call, in addition to:
Third party's number database is extracted, and the number information is matched with the number in number database;
When the number information is not matched to consistent number in number database, perform described in described incite somebody to action not The details for fetching electricity are sent to the step in the phone number of association or other instant messaging applications.
Alternatively, after the step of details of the acquisition missed call, in addition to:
Judge the association binding of current base attend a banquet and whether corresponding phone number is more than one;
If current base association binding attend a banquet and corresponding phone number is more than one, extract each association of attending a banquet Client and contact method;
The caller ID of missed call is corresponded to and matched with the trade connection mode extracted;
When matching consistent customer telephone number, the details of the missed call are sent to matching Customer telephone number association is attended a banquet.
Alternatively, the caller ID by missed call corresponds to what is matched with the trade connection mode extracted After step, in addition to:
If being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is contrasted;
The details of the missed call are sent to customer quantity is minimum and attended a banquet.
Alternatively, it is described when base corresponding to described attend a banquet has missed call, obtain the details of missed call After step, in addition to:
The caller ID of the missed call is obtained, and the caller ID is subjected to initial permutation;
The caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can by incoming call number translated be virtual telephony Number;
Obtain the virtual incoming call number, and the phone number for association of being attended a banquet by the virtual incoming call number transfer of conversion;
Pass through the caller ID of the virtual incoming call number clawback missed call of conversion.
Alternatively, the details of the missed call include:The incoming call time of missed call, caller ID, number are returned The history air time of possession, caller ID and base and number.
In addition, to achieve the above object, the present invention also provides a kind of feedback device of base missed call, described device Including:
Binding module is associated, for fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other are instant Communications applications are associated binding;
Acquisition module, for when base corresponding to described attend a banquet has missed call, obtaining the detailed letter of missed call Breath;
Sending module, for sending the details of the missed call to the phone number of association or other are instant In communications applications, prompting, which is attended a banquet, carries out user's follow-up.
In addition, to achieve the above object, the present invention also provides a kind of feedback device of base missed call, the base The feedback device of missed call includes processor, network interface, user interface and memory, and seat is stored with the memory The feedback process of machine missed call;The processor is used for the feedback process for performing the base missed call, following to realize Step:
Fixed line phone number corresponding to attending a banquet is associated and tied up with the phone number attended a banquet or other instant messaging applications It is fixed;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of not described missed call are sent into the phone number of association or other instant messaging applications, Prompting, which is attended a banquet, carries out user's follow-up.
In addition, to achieve the above object, the present invention also provides a kind of computer-readable recording medium, and the computer can The feedback process of base missed call is stored with reading storage medium, the feedback process of the base missed call is by processor The step of feedback method of base missed call as described above is realized during execution.
Feedback method, device, equipment and the computer-readable recording medium of base missed call proposed by the present invention, lead to Cross fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other instant messaging applications are associated binding;When When the corresponding base of attending a banquet has missed call, the details of missed call are obtained;Then by the detailed of the missed call Thin information is sent into the phone number of association or other instant messaging applications, and prompting, which is attended a banquet, carries out user's follow-up, so that Attend a banquet the client that can follow up in time, avoid when user want understand various products or want buy product when, do not attend a banquet carry out with Enter, cause client to abandon the desire of purchase, or bought by other companies, so as to improve the speed of feedback client, The net recommendation of raising company.
Brief description of the drawings
Fig. 1 is the schematic flow sheet of the feedback method first embodiment of base missed call of the present invention;
Fig. 2 is the schematic flow sheet of the feedback method second embodiment of base missed call of the present invention;
Fig. 3 is the schematic flow sheet of the feedback method fourth embodiment of base missed call of the present invention;
Fig. 4 is the schematic flow sheet of the embodiment of feedback method the 5th of base missed call of the present invention;
Fig. 5 is the schematic flow sheet of the feedback method sixth embodiment of base missed call of the present invention;
Fig. 6 is the device structure schematic diagram for the hardware running environment that scheme of the embodiment of the present invention is related to.
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not used to limit this hair It is bright.
The primary solutions of the embodiment of the present invention are:Pass through fixed line phone number and the hand attended a banquet corresponding to attending a banquet Machine number or other instant messaging applications are associated binding;When base corresponding to described attend a banquet has missed call, obtain not Fetch the details of electricity;Then the details of the missed call are sent to the phone number of association or other is instant In communications applications, prompting, which is attended a banquet, carries out user's follow-up, so that the client that can follow up in time that attends a banquet, avoids when user thinks When solving various products or wanting to buy product, do not attend a banquet and followed up, cause client to abandon the desire of purchase, or pass through Other companies are bought, and so as to improve the speed of feedback client, improve the net recommendation of company.
The embodiment of the present invention is it is considered that in the prior art, at night or during nonworkdays, now, attend a banquet it is general not on Class, if now user telephones in, it can not typically be connected to, it is necessary to receipts fictitious time of attending a banquet, consult missed call, then to client Replied, be unfavorable for timely feedback user.
Therefore, the embodiment of the present invention proposes a kind of feedback method of base missed call, pass through the corresponding base that will attend a banquet Telephone number and the phone number attended a banquet or other instant messaging applications are associated binding;When the corresponding base of attending a banquet When having missed call, the details of missed call are obtained;Then the details of the missed call are sent to association In phone number or other instant messaging applications, prompting, which is attended a banquet, carries out user's follow-up, so that the visitor that can follow up in time that attends a banquet Family, avoid, when user wants to understand various products or want to buy product, not attending a banquet and being followed up, cause client to abandon purchasing The desire bought, or bought by other companies, so as to improve the speed of feedback client, improve the net recommendation of company.
The present invention provides a kind of feedback method of base missed call.
Reference picture 1, Fig. 1 are the schematic flow sheet of the feedback method first embodiment of base missed call of the present invention.
In the present embodiment, this method includes:
Step S10, the corresponding fixed line phone number that will attend a banquet enter with the phone number attended a banquet or other instant messaging applications Row association binding;
In the present embodiment, be able to will be attended a banquet corresponding base by the server in computer or other intelligent terminals Telephone number and the phone number attended a banquet or other instant messaging applications are associated binding, wherein other described instant messagings Using can be wechat, QQ etc..It is understood that a base may correspond to it is multiple attend a banquet, such as, when the work attended a banquet When the work schedule system of work is rotation system, for example work hours for attending a banquet of A are 8 points of morning at 4 points in afternoon, and B attends a banquet upper Class's time be at 4 points in afternoon to 10 at night when, attend a banquet corresponding to same base and be possible to two, therefore will attend a banquet When corresponding fixed line phone number and the phone number attended a banquet, can name that further remarks are attended a banquet or job number, so as to It will attend a banquet and be distinguished.
Step S20, when base corresponding to described attend a banquet has missed call, obtain the details of missed call;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;Specifically, pass through Corresponding software, such as telephony management software are installed on computers, or are connected computer with landline telephone by USB, When corresponding phone of attending a banquet has missed call, pass through the details that computer obtains missed call first.
Further, the details of the missed call include:The incoming call time of missed call, caller ID, number The history air time of ownership place, caller ID and base and number.
Step S30, the details of the missed call are sent should to the phone number of association or other instant messagings In, prompting, which is attended a banquet, carries out user's follow-up.
After the details of the missed call are obtained, the details of the missed call are sent to association Phone number or other instant messaging applications in, prompting attend a banquet carry out user's follow-up.Further, by missed call Details are sent to before the phone number of association or other instant messaging applications, can be determined whether and current base Be associated attend a banquet and whether the quantity of corresponding phone number more than one, that is, judge corresponding with current base to attend a banquet Quantity whether more than one, if the quantity attended a banquet corresponding to current base more than one, it is necessary to determine whether not connect currently Whether the caller ID of incoming call is telephone number with the client associated that attends a banquet.If the caller ID of current missed call be with Attend a banquet association client telephone number, then the details of missed call are sent into attending a banquet to client association.
The feedback method for the base missed call that the present embodiment proposes, by fixed line phone number corresponding to attending a banquet with The phone number attended a banquet or other instant messaging applications are associated binding;When base corresponding to described attend a banquet has missed call When, obtain the details of missed call;Then the details of the missed call are sent to the phone number of association or In other instant messaging applications, prompting, which is attended a banquet, carries out user's follow-up, so that the client that can follow up in time that attends a banquet, avoids working as When user wants to understand various products or want to buy product, do not attend a banquet and followed up, cause client to abandon the desire of purchase, Or bought by other companies, so as to improve the speed of feedback client, improve the net recommendation of company.
Further, reference picture 2, the feedback method first embodiment based on base missed call of the present invention propose this hair The feedback method second embodiment of bright base missed call.
In the present embodiment, after the step S20 the step of, in addition to:
Step S40, judge that the caller ID of the missed call whether there is in customer information preservation system;
Step S50, if the caller ID of the missed call exists in user profile preservation system, described in lookup Client corresponding to the caller ID of missed call;
Step S60, judge corresponding client's attending a banquet with the presence or absence of corresponding binding;
Step S70, if client has attending a banquet for corresponding binding corresponding to described, extract attending a banquet for the corresponding binding Communication number, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding;
Otherwise, the step S30 is performed.
In the present embodiment, it is necessary to determine whether the missed call after the details of missed call are obtained Caller ID whether there is in customer information preservation system, that is, judge that client corresponding to the caller ID of missed call is No is to contact the client for attending a banquet or having other to record;If the caller ID of the missed call preserves in user profile Exist in system, then search client corresponding to the caller ID of the missed call;Then judge whether the corresponding client deposits In attending a banquet for corresponding binding;If client has attending a banquet for corresponding binding corresponding to described, attending a banquet for the corresponding binding is extracted Communication number, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding, so as to corresponding Attend a banquet and contact client in time, and the details of missed call are sent to the communication number attended a banquet of corresponding binding Code, due to being attending a banquet of contacting, the information of the understanding to client is more, therefore allows the contact client that attends a banquet of binding, and can improve To the quality of customer service, Consumer's Experience is improved.If attending a banquet for corresponding binding is not present in client corresponding to described, by described in The details of missed call are sent into the phone number of association or other instant messaging applications.
The feedback method for the base missed call that the present embodiment proposes, by the caller ID for judging the missed call It whether there is in customer information preservation system;If the caller ID of the missed call is deposited in user profile preservation system Then searching client corresponding to the caller ID of the missed call;Judge that the corresponding client binds with the presence or absence of corresponding Attend a banquet;If client has attending a banquet for corresponding binding corresponding to described, the communication number attended a banquet of the corresponding binding is extracted Code, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding, client is taken so as to improve The quality of business, improve Consumer's Experience, otherwise, by the details of the missed call send to the phone number of association or its In his instant messaging application, to be fed back in time to client.
Further, the feedback method first embodiment based on base missed call of the present invention proposes base of the present invention not Fetch the feedback method 3rd embodiment of electricity.
In the present embodiment, after the step S20 the step of, in addition to:
Third party's number database is extracted, and the number information is matched with the number in number database;
When the number information is not matched to consistent number in number database, by the missed call Details are sent into the phone number of association or other instant messaging applications, and prompting, which is attended a banquet, carries out user's follow-up.
In the present embodiment, it is necessary to determine whether the missed call after the details of missed call are obtained Whether it is harassing and wrecking, swindles and expect someone's call, therefore, it is necessary first to third party's number database is extracted, wherein, the extraction third party The database that number database is expected someone's call for storage harassing call, fraudulent call, intermediary, the database are typically stored at clothes It is engaged in device or cloud disk, can be sent by mobile terminal to server or cloud disk and obtain access or download request, visited so as to obtain Ask or download server or cloud disk in database in data authority, then by the number information and number database In number matched, the number included in the number information for confirmation whether be harassing call, fraudulent call, in Jie expects someone's call, so as to avoid user's clawback harassing call, fraudulent call, intermediary from expecting someone's call, so as to by harassing call, swindle Harassing and wrecking that phone, intermediary expect someone's call, swindle.When the number information is not matched to consistent number in number database When, it is not that harassing call, fraudulent call, intermediary expect someone's call to illustrate the missed call, can exclude the information such as swindle harassing and wrecking, The details of the missed call can now be sent into the phone number of association or other instant messaging applications.
The feedback method for the base missed call that the present embodiment proposes, by extracting third party's number database, and by institute Number information is stated to be matched with the number in number database;When the number information does not match in number database During to consistent number, the details of the missed call are sent should to the phone number of association or other instant messagings In, so as to harassing and wrecking, the swindle expected someone's call by harassing call, fraudulent call, intermediary.
Further, reference picture 3, the feedback method first embodiment based on base missed call of the present invention propose this hair The feedback method fourth embodiment of bright base missed call.
In the present embodiment, after the step S20 the step of, in addition to:
Step S80, judge the association binding of current base attend a banquet and whether corresponding phone number is more than one;
Step S90, if the association binding of current base attend a banquet and corresponding phone number is more than one, extract each Attend a banquet association client and contact method;
Step S100, the caller ID of missed call is corresponded to and matched with the trade connection mode extracted;
Step S110, when matching consistent customer telephone number, by the details of the missed call send to The customer telephone number association matched is attended a banquet.
In the present embodiment, after the details of missed call are obtained, can determine whether to enter with current base Row association attend a banquet and whether the quantity of corresponding phone number more than one, that is, judge attend a banquet corresponding with current base Quantity whether more than one, if the quantity attended a banquet corresponding to current base more than one, it is necessary to determine whether not fetch currently Whether the caller ID of electricity is telephone number with the client associated that attends a banquet.Specifically, then the client of each association of attending a banquet is extracted And contact method, then the caller ID of missed call is corresponded to and matched with the trade connection mode extracted;Work as matching During to consistent customer telephone number, the details of the missed call are sent to the customer telephone number matched and closed Connection is attended a banquet.Client is fed back by attending a banquet of crossing of trade connection, the information of the understanding to client is more, therefore allows and tie up The fixed contact client that attends a banquet, can improve the quality to customer service, improve Consumer's Experience.
The feedback method for the base missed call that the present embodiment proposes, by judging that current base associates attending a banquet for binding And whether corresponding phone number is more than one;If current base association binding attend a banquet and corresponding phone number is more than one It is individual, then the client for extracting each association of attending a banquet and contact method;By the corresponding client with extracting of the caller ID of missed call Contact method is matched;When matching consistent customer telephone number, by the details of the missed call send to Attending a banquet for the customer telephone number association matched, is fed back by attending a banquet of crossing of trade connection to client, to client's The information of solution is more, therefore allows attending a banquet for binding to contact client, can improve the quality to customer service, improve Consumer's Experience.
Further, reference picture 4, the feedback method fourth embodiment based on base missed call of the present invention propose this hair The embodiment of feedback method the 5th of bright base missed call.
In the present embodiment, after the step S110 the step of, in addition to:
Step S120, if being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is entered Row contrast;
Step S130, the details of the missed call are sent to customer quantity is minimum and attended a banquet.
In the present embodiment, carrying out the caller ID of missed call is corresponding with the trade connection mode extracted With afterwards, if being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is contrasted;So The details of the missed call are sent to customer quantity is minimum afterwards and attended a banquet, so as to improve the reasonability of client's distribution.
Further, reference picture 5, the feedback method first embodiment based on base missed call of the present invention propose this hair The feedback method sixth embodiment of bright base missed call.
In the present embodiment, after the step S20 the step of, in addition to:
Step S140, the caller ID of the missed call is obtained, and the caller ID is subjected to initial permutation;
Step S150, the caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can be by incoming call number translated Virtual phone number;
Step S160, the virtual incoming call number is obtained, and association of attending a banquet is transferred by the virtual incoming call number of conversion Phone number;
Step S170, pass through the caller ID of the virtual incoming call number clawback missed call of conversion.In the present embodiment, , can be by the way that the details of not described missed call be sent to association after the details of missed call are obtained In phone number or other instant messaging applications, prompting, which is attended a banquet, carries out user's follow-up, but by way of short message or wechat Reminded, user is possible to current time and is not possible to not note using mobile terminal, therefore in very first time user Anticipate the short message or wechat received, when client has more urgent situation, user can not be handled the very first time, because This also needs to allow user's very first time to carry out contacting communication with client by other means.Specifically, do not connect described in obtaining first The caller ID of incoming call, caller ID is encrypted by public key encryption method, allows the information of client to be protected, avoids The telephone number information leakage of client;Inlet wire number can specifically be added by the DES algorithms in public key encryption method Close, specifically, DES full name are Data Encryption Standard, i.e. data encryption standards, are that one kind is added using key Close block algorithm, initial permutation is carried out first, its function is that 64 bit data block step-by-steps of input are reconfigured, and output It is divided into L0, R0 two parts, per each length in part 32, its replacement rule is to change to first by the 58th of input, and the 50th is changed To the 2nd ..., the rest may be inferred, and last is original the 7th.L0, R0 are then two parts after transposition output, and L0 is 32, a left side for output, R0 are right 32, such as:It is D1D2D3 ... D64 to set the input value before changing, then by initial permutation Result afterwards is:L0=D58D50 ... D8;R0=D57D49 ... D7, inverse permutation is then carried out, by 16 interative computations Afterwards, L16, R16 are obtained, using this as input, carries out inverse permutation, inverse permutation is exactly the inverse operation of initial permutation, is thus produced Exported to ciphertext, you can generation virtual phone number.Then obtain by encrypting the virtual incoming call number of generation, and pass through life Into the transfer of virtual incoming call number attend a banquet the phone number of association;Then do not connect by the virtual incoming call number clawback of generation again The caller ID of incoming call, generally, when mobile terminal has incoming call, user can be known the very first time, therefore, you can By the medium of transition, user's very first time is allowed to be linked up with client.
The feedback method for the base missed call that the present embodiment proposes, by obtaining the caller ID of the missed call, And the caller ID is subjected to initial permutation;The caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can in the future Electric number translated is virtual phone number;The virtual incoming call number is obtained, and seat is transferred by the virtual incoming call number of conversion The phone number of seat association;Pass through the caller ID of the virtual incoming call number clawback missed call of conversion, you can allow user first Time is linked up with client, improves Consumer's Experience.
Present invention also offers a kind of feedback device of base missed call, described device includes:
Binding module is associated, for fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other are instant Communications applications are associated binding;
Acquisition module, for when base corresponding to described attend a banquet has missed call, obtaining the detailed letter of missed call Breath;
Sending module, for sending the details of the missed call to the phone number of association or other are instant In communications applications, prompting, which is attended a banquet, carries out user's follow-up.
The feedback method of the specific embodiment of the feedback device of base missed call of the present invention and above-mentioned base missed call Each embodiment is essentially identical, and therefore not to repeat here.
The present invention further provides a kind of feedback device of base missed call.
Reference picture 6, Fig. 6 are the device structure schematic diagram for the hardware running environment that scheme of the embodiment of the present invention is related to.
As shown in fig. 6, the feedback device of the base missed call can include:Processor 1001, such as CPU, network connect Mouth 1002, user interface 1003, memory 1004.Connection communication between these components can be realized by communication bus.Net Network interface 1002 can optionally include the wireline interface (being used to connect cable network) of standard, (such as WI-FI connects wave point Mouth, blue tooth interface, infrared interface etc., for connecting wireless network).User interface 1003 can include display screen (Display), input block such as keyboard (Keyboard), optional user interface 1003 can also connect including the wired of standard Mouthful (such as connecting wired keyboard, wire mouse etc.) and/or wave point (such as connecting Wireless Keyboard, wireless Mouse).Memory 1004 can be high-speed RAM memory or stable memory (non-volatile ), such as magnetic disk storage memory.Memory 1004 optionally can also be the storage dress independently of aforementioned processor 1001 Put.
Alternatively, the feedback device of the base missed call can also include camera, (Radio Frequency, are penetrated RF Frequently circuit), sensor, voicefrequency circuit, WiFi module etc..
It will be understood by those skilled in the art that the feedback device structure of the base missed call shown in Fig. 6 is not formed Restriction to the feedback device of base missed call, it can include than illustrating more or less parts, or some portions of combination Part, or different parts arrangement.
As shown in fig. 6, as in a kind of memory 1004 of computer-readable storage medium can include operating system, network The feedback process of communication module, Subscriber Interface Module SIM and base missed call.Wherein, operating system is management and control seat The feedback device hardware of machine missed call and the program of software resource, support network communication module, Subscriber Interface Module SIM, base The operation of the feedback process of missed call and other programs or software;Network communication module is used to manage and control network to connect Mouth 1002;Subscriber Interface Module SIM is used to managing and controlling user interface 1003.
In the feedback device of the base missed call shown in Fig. 6, network interface 1002 is mainly used in connecting database, Enter row data communication with database;User interface 1003 is mainly used in connecting client (can be understood as user terminal), with client Hold into row data communication, information is such as shown to client by window, or receive the operation information that client is sent;And locate Reason device 1001 can be used for the feedback process for performing the base missed call stored in memory 1004, to realize following steps:
Fixed line phone number corresponding to attending a banquet is associated and tied up with the phone number attended a banquet or other instant messaging applications It is fixed;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of the missed call are sent into the phone number of association or other instant messaging applications, carried Wake up to attend a banquet and carry out user's follow-up.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
Judge that the caller ID of the missed call whether there is in customer information preservation system;
If the caller ID of the missed call exists in user profile preservation system, the missed call is searched Caller ID corresponding to client;
Judge corresponding client's attending a banquet with the presence or absence of corresponding binding;
If client has attending a banquet for corresponding binding corresponding to described, the communication number attended a banquet of the corresponding binding is extracted Code, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding, otherwise, execution is described will The details of the missed call are sent to the step in the phone number of association or other instant messaging applications.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
Third party's number database is extracted, and the number information is matched with the number in number database;
When the number information is not matched to consistent number in number database, perform described in described incite somebody to action not The details for fetching electricity are sent to the step in the phone number of association or other instant messaging applications.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
Judge the association binding of current base attend a banquet and whether corresponding phone number is more than one;
If current base association binding attend a banquet and corresponding phone number is more than one, extract each association of attending a banquet Client and contact method;
The caller ID of missed call is corresponded to and matched with the trade connection mode extracted;
When matching consistent customer telephone number, the details of the missed call are sent to matching Customer telephone number association is attended a banquet.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
If being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is contrasted;
The details of the missed call are sent to customer quantity is minimum and attended a banquet.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
The caller ID of the missed call is obtained, and the caller ID is subjected to initial permutation;
The caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can by incoming call number translated be virtual telephony Number;
Obtain the virtual incoming call number, and the phone number for association of being attended a banquet by the virtual incoming call number transfer of conversion;
Pass through the caller ID of the virtual incoming call number clawback missed call of conversion.
Further, the processor 1001 is additionally operable to the anti-of the base missed call stored in execution memory 1004 Program is presented, to realize following steps:
The details of the missed call include:The incoming call time of missed call, caller ID, number attribution, come The history air time of electric number and base and number.
The feedback method of the specific embodiment of the feedback device of base missed call of the present invention and above-mentioned base missed call And each embodiment of feedback device of base missed call is essentially identical, therefore not to repeat here.
Present invention also offers a kind of computer-readable recording medium, the computer-readable recording medium storage has one Individual or multiple programs, one or more of programs can be walked by one or more computing device so that realization is following Suddenly:
Fixed line phone number corresponding to attending a banquet is associated and tied up with the phone number attended a banquet or other instant messaging applications It is fixed;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of the missed call are sent into the phone number of association or other instant messaging applications, carried Wake up to attend a banquet and carry out user's follow-up.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
Judge that the caller ID of the missed call whether there is in customer information preservation system;
If the caller ID of the missed call exists in user profile preservation system, the missed call is searched Caller ID corresponding to client;
Judge corresponding client's attending a banquet with the presence or absence of corresponding binding;
If client has attending a banquet for corresponding binding corresponding to described, the communication number attended a banquet of the corresponding binding is extracted Code, and the details of the missed call are sent to the communication number attended a banquet of corresponding binding, otherwise, execution is described will The details of the missed call are sent to the step in the phone number of association or other instant messaging applications.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
Third party's number database is extracted, and the number information is matched with the number in number database;
When the number information is not matched to consistent number in number database, perform described in described incite somebody to action not The details for fetching electricity are sent to the step in the phone number of association or other instant messaging applications.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
Judge the association binding of current base attend a banquet and whether corresponding phone number is more than one;
If current base association binding attend a banquet and corresponding phone number is more than one, extract each association of attending a banquet Client and contact method;
The caller ID of missed call is corresponded to and matched with the trade connection mode extracted;
When matching consistent customer telephone number, the details of the missed call are sent to matching Customer telephone number association is attended a banquet.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
If being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is contrasted;
The details of the missed call are sent to customer quantity is minimum and attended a banquet.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
The caller ID of the missed call is obtained, and the caller ID is subjected to initial permutation;
The caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can by incoming call number translated be virtual telephony Number;
Obtain the virtual incoming call number, and the phone number for association of being attended a banquet by the virtual incoming call number transfer of conversion;
Pass through the caller ID of the virtual incoming call number clawback missed call of conversion.
Further, one or more of programs can by one or more of computing devices, also realize with Lower step:
The details of the missed call include:The incoming call time of missed call, caller ID, number attribution, come The history air time of electric number and base and number.
Feedback method, the seat of the specific embodiment of computer-readable recording medium of the present invention and above-mentioned base missed call Each embodiment of feedback device of the feedback device and base missed call of machine missed call is essentially identical, and therefore not to repeat here.
It should also be noted that, herein, term " comprising ", "comprising" or its any other variant are intended to Nonexcludability includes, so that process, method, article or device including a series of elements not only will including those Element, but also the other element including being not expressly set out, or it is this process, method, article or device also to include Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that Other identical element in the process including the key element, method, article or device also be present.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but many situations It is lower the former be more preferably embodiment.Based on such understanding, technical scheme is substantially in other words to prior art The part to contribute can be embodied in the form of software product, and the computer software product is stored in a storage and is situated between In matter (such as ROM/RAM, magnetic disc, CD), including some instructions to cause a station terminal equipment (can be mobile phone, calculate Machine, server, air conditioner, or network equipment etc.) method that performs each embodiment of the present invention.
The preferred embodiments of the present invention are these are only, are not intended to limit the scope of the invention, it is every to utilize this hair The equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other correlations Technical field, it is included within the scope of the present invention.

Claims (10)

1. a kind of feedback method of base missed call, it is characterised in that the described method comprises the following steps:
Fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other instant messaging applications are associated binding;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of the missed call are sent into the phone number of association or other instant messaging applications, prompting is attended a banquet Carry out user's follow-up.
2. the feedback method of base missed call as claimed in claim 1, it is characterised in that described to obtain the detailed of missed call After the step of thin information, in addition to:
Judge that the caller ID of the missed call whether there is in customer information preservation system;
If the caller ID of the missed call exists in user profile preservation system, the incoming call of the missed call is searched Client corresponding to number;
Judge corresponding client's attending a banquet with the presence or absence of corresponding binding;
If client has attending a banquet for corresponding binding corresponding to described, the communication number attended a banquet of the corresponding binding is extracted, and The details of the missed call are sent to the communication number attended a banquet of corresponding binding, otherwise, execution is described will be not described The details of missed call are sent to the step in the phone number of association or other instant messaging applications.
3. the feedback method of base missed call as claimed in claim 1, it is characterised in that described to obtain the detailed of missed call After the step of thin information, in addition to:
Third party's number database is extracted, and the number information is matched with the number in number database;
When the number information is not matched to consistent number in number database, perform described by the missed call Details send to the step in the phone number of association or other instant messaging applications.
4. the feedback method of base missed call as claimed in claim 1, it is characterised in that described to obtain the detailed of missed call After the step of thin information, in addition to:
Judge the association binding of current base attend a banquet and whether corresponding phone number is more than one;
If current base association binding attend a banquet and corresponding phone number is more than one, the client for extracting each association of attending a banquet And contact method;
The caller ID of missed call is corresponded to and matched with the trade connection mode extracted;
When matching consistent customer telephone number, the details of the missed call are sent to the client's electricity matched Words number-associated is attended a banquet.
5. the feedback method of base missed call as claimed in claim 4, it is characterised in that the incoming call by missed call After number corresponds to the step of being matched with the trade connection mode extracted, in addition to:
If being not matched to consistent customer telephone number, the customer quantity of each association of attending a banquet is contrasted;
The details of the missed call are sent to customer quantity is minimum and attended a banquet.
6. the feedback method of base missed call as claimed in claim 1, it is characterised in that described when corresponding to described attend a banquet When base has missed call, after the step of obtaining the details of missed call, in addition to:
The caller ID of the missed call is obtained, and the caller ID is subjected to initial permutation;
The caller ID after every trade initial permutation will be entered and carry out inverse permutation, you can by incoming call number translated be virtual phone number;
Obtain the virtual incoming call number, and the phone number for association of being attended a banquet by the virtual incoming call number transfer of conversion;
Pass through the caller ID of the virtual incoming call number clawback missed call of conversion.
7. the feedback method of the base missed call as described in claim any one of 1-6, it is characterised in that the missed call Details include:The history of the incoming call time of missed call, caller ID, number attribution, caller ID and base is led to Talk about time and number.
8. a kind of feedback device of base missed call, it is characterised in that described device includes:
Binding module is associated, corresponding fixed line phone number should with the phone number attended a banquet or other instant messagings for that will attend a banquet Bound with being associated;
Acquisition module, for when base corresponding to described attend a banquet has missed call, obtaining the details of missed call;
Sending module, should to the phone number of association or other instant messagings for the details of the missed call to be sent In, prompting, which is attended a banquet, carries out user's follow-up.
9. a kind of feedback device of base missed call, it is characterised in that the feedback device of the base missed call includes place Device, network interface, user interface and memory are managed, the feedback process of base missed call is stored with the memory;It is described Processor is used for the feedback process for performing the base missed call, to realize following steps:
Fixed line phone number corresponding to attending a banquet and the phone number attended a banquet or other instant messaging applications are associated binding;
When base corresponding to described attend a banquet has missed call, the details of missed call are obtained;
The details of the missed call are sent into the phone number of association or other instant messaging applications, prompting is attended a banquet Carry out user's follow-up.
10. a kind of computer-readable recording medium, it is characterised in that base is stored with the computer-readable recording medium not The feedback process of electricity is fetched, is realized when the feedback process of the base missed call is executed by processor as in claim 1 to 7 The step of feedback method of base missed call described in any one.
CN201711062147.3A 2017-10-31 2017-10-31 Method, device and equipment for feeding back missed call of landline phone and readable storage medium Active CN107819669B (en)

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