CN107705412A - A kind of wisdom government affairs queued call display system - Google Patents
A kind of wisdom government affairs queued call display system Download PDFInfo
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- CN107705412A CN107705412A CN201711061078.4A CN201711061078A CN107705412A CN 107705412 A CN107705412 A CN 107705412A CN 201711061078 A CN201711061078 A CN 201711061078A CN 107705412 A CN107705412 A CN 107705412A
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- taking
- window
- business
- taking machine
- background management
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a kind of wisdom government affairs queued call display system of Zero queuing technical field.Including server, background management system, the number of taking machine, calling terminal, evaluator, window display screen and voice system, server and background management system are connected by network with the number of taking machine, business handling people can on the number of taking machine the number of taking and printing receipt, it is characterised in that：Business handling people directly the number of taking or can preengage the number of taking on the number of taking machine by wechat and real-time performance, and the reservation number of taking uses time reservation；The number or the reservation number of taking that background management system is taken according to the number of taking machine are ranked up by certain rule, assign call command by calling terminal, system will notify clerical worker to reach specified window transacting business with modes such as voice, short message, wechat push.The present invention have the advantages that to increase work efficiency working order and system application place it is extensive.
Description
Technical field
The present invention relates to a kind of wisdom government affairs queued call display system of Zero queuing technical field.
Background technology
The working hall such as business hall, administrative services center, dining room at present, because clerical worker is more, easily produce it is crowded,
It is noisy.With our system, some such as business hall, administrative services center, dining room, etc. handling affairs or wait the more field of number
Institute, reasonable arrangement order, makes field of employment reach the orderly state of nature, effectively avoids containing, noisy, crowded state, be
System includes：The number of taking main frame, information send receiving device, calling device（Software or hardware）, terminal presentation facility（Android,
Windows, led）, audio frequency apparatus, kinds of schemes side is applied in combination, and application place is extensive.
The content of the invention
Purpose to be solved by this invention is to provide a kind of wisdom government affairs queued call display system, can more reasonably divide
With vocational window resource, the custom queueing stand-by period is reduced.
The present invention is achieved by the following technical solutions：
A kind of wisdom government affairs queued call display system, including server, background management system, the number of taking machine, calling terminal, evaluation
Device, window display screen and voice system, server and background management system are connected by network with the number of taking machine, and business handling people can
The number of taking and printing receipt on the number of taking machine, it is characterised in that：Business handling people directly the number of taking or can pass through wechat on the number of taking machine
The number of taking is preengage with real-time performance, the reservation number of taking uses time reservation；The number or pre- that background management system is taken according to the number of taking machine
About the number of taking is ranked up by certain rule, assigns call command by calling terminal, system will be with voice, short message, wechat push
Clerical worker is notified to reach specified window transacting business etc. mode；Above-mentioned technical proposal is further described：Described exhales
Terminal is made to assign call command, system will notify clerical worker to reach specified window and do with modes such as voice, short message, wechat push
Reason business；Above-mentioned technical proposal is further described：The window display screen can will the number of taking information, window information, business
Information, personal information are shown in each window；Above-mentioned technical proposal is further described：The evaluator is arranged on evaluation eventually
On end, clerical worker gives evaluation opinion to the business handled and inputs evaluation terminal；Above-mentioned technical proposal is made further
Explanation：Described evaluation terminal can count to evaluation, and system carries out data pair using interface mode and live other systems
Connect and share.
The present invention has the advantages that compared with prior art：
Can increase work efficiency and handle affairs order, without queuing of standing in line again, can go wait in rest.The system application place
Extensively, convertible assembled scheme is numerous, different according to place, can use different method of callings（Hardware calling set/software is exhaled
Cry）, different display terminal（Android windows led）, the form of voice, and display interface.
Brief description of the drawings
Fig. 1 is the structured flowchart of queued call's display system.
Embodiment
The embodiment of the present invention is described in detail below in conjunction with the accompanying drawings：
It as shown is the structured flowchart of queued call's display system, including server, background management system, the number of taking machine, calling
Terminal, evaluator, window display screen and voice system.
Concrete technical scheme is as follows：
1. clerical worker, by the scene number of the taking machine number of taking, handset Wechat/website, a variety of number of taking modes, obtain queue number.Press
According to the predetermined time for the number of taking, working place is reached（The scene number of taking, the number of taking are waited and called out the numbers）, go wait to exhale in rest
Cry.
2. system is ranked up according to the number taken by certain rule, when window assigns calling life in calling terminal
Order, system will notify clerical worker to reach specified window transacting business with modes such as voice, short message, wechat push.
3. system, can be by number information, window information, business information, personal information, display by tcp/ip communication protocols
In each window terminal or evaluation terminal（Such as Android windows, led）.
4. integrated video terminal can be set in hall, show that each window information of calling out the numbers facilitates clerical worker crucial in time, in order to avoid
The number of mistake.
5. evaluation order can be assigned in terminal by handling end, evaluation terminal can be lifted clerical worker to the business handled to
Give evaluation opinion.
6. can be counted to evaluation, system uses interface mode, convenient to be docked with live other systems progress data, altogether
Enjoy.
In administrative service centre,
1. database has been configured on the server（sqlserver）, background management system, service system, interface, etc. software installation
Configuration.
2. installing window display screen in each window, IP corresponding to configuration installs window software, and software is led to by tcp/ip
Believe that agreement obtains display data.
3. install evaluator in each window, configuration it is good to IP, pass through tcp/ip communication protocols and obtain display information.
4. by system background management software, by the working business of service centre, window information, personal information, printer
Layout, phonetic matrix, wait and reasonably set.
The business that the selection on the number of taking machine needs to handle 5. personnel itself reaches the spot, the number of taking machine pass through the number of acquirement
Printer prints receipt, and clerical worker can hold the receipt, and in waiting area, waiting is called out the numbers.
6. when window banging personnel press call button, call queuing number is called the number of changing by place tone calling system
Code clerical worker comes transacting business, can recall, clerical worker can be notified by modes such as short message, wechats simultaneously.
7. end can press conclusion button when handling, evaluator will be prompted to clerical worker and carry out this business evaluation to beat
Point.
Claims (5)
1. a kind of wisdom government affairs queued call display system, including server, background management system, the number of taking machine, calling terminal, comment
Valency device, window display screen and voice system, server and background management system are connected by network with the number of taking machine, business handling people
Can on the number of taking machine the number of taking and printing receipt, it is characterised in that：Business handling people can on the number of taking machine the direct number of taking or by micro-
Letter and the real-time performance reservation number of taking, the reservation number of taking use time reservation；Number that background management system is taken according to the number of taking machine or
The reservation number of taking is ranked up by certain rule, assigns call command by calling terminal, system will be pushed away with voice, short message, wechat
The mode such as send to notify clerical worker to reach specified window transacting business.
2. queued call's display system according to claim 1, it is characterised in that：Described calling terminal assigns calling life
Order, system will notify clerical worker to reach specified window transacting business with modes such as voice, short message, wechat push.
3. queued call's display system according to claim 1, it is characterised in that：The window display screen can believe the number of taking
Breath, window information, business information, personal information are shown in each window.
4. queued call's display system according to claim 1, it is characterised in that：The evaluator is arranged on evaluation terminal
On, clerical worker gives evaluation opinion to the business handled and inputs evaluation terminal.
5. queued call's display system according to claim 4, it is characterised in that：Described evaluation terminal can to evaluate into
Row statistics, system are docked and shared with live other systems progress data using interface mode.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711061078.4A CN107705412A (en) | 2017-11-02 | 2017-11-02 | A kind of wisdom government affairs queued call display system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711061078.4A CN107705412A (en) | 2017-11-02 | 2017-11-02 | A kind of wisdom government affairs queued call display system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107705412A true CN107705412A (en) | 2018-02-16 |
Family
ID=61177547
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201711061078.4A Pending CN107705412A (en) | 2017-11-02 | 2017-11-02 | A kind of wisdom government affairs queued call display system |
Country Status (1)
| Country | Link |
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| CN (1) | CN107705412A (en) |
Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110135610A (en) * | 2019-05-28 | 2019-08-16 | 广东金赋科技股份有限公司 | Unification pond management system |
| CN110443940A (en) * | 2019-07-30 | 2019-11-12 | 广州怡禄电讯科技有限公司 | A kind of receiving hall dispatching method based on voice broadcast |
| CN110570575A (en) * | 2019-09-12 | 2019-12-13 | 广州南翼信息科技有限公司 | Online queuing and calling system |
| CN111160591A (en) * | 2019-12-31 | 2020-05-15 | 重庆和贯科技有限公司 | Government affair information management method |
| CN111553829A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Offline site evaluation system based on government affair service one-window comprehensive acceptance |
| CN112133013A (en) * | 2020-09-24 | 2020-12-25 | 赵中亮 | Intelligent number-taking terminal system |
| CN112184157A (en) * | 2020-09-24 | 2021-01-05 | 杨雪金 | User terminal system for intelligent government affair platform |
| CN113034776A (en) * | 2021-02-22 | 2021-06-25 | 武汉百智诚远科技有限公司 | Centralized control equipment and dynamic distribution intelligent command scheduling system and method |
| CN115985009A (en) * | 2022-08-09 | 2023-04-18 | 杭州雅格新创科技有限公司 | Intelligent network hall system, application method, medium and electronic equipment |
| CN117744955A (en) * | 2024-02-20 | 2024-03-22 | 深圳市永兴元科技股份有限公司 | Management method, device and system for calling number in government affair hall and storage medium |
| CN117745107A (en) * | 2024-02-20 | 2024-03-22 | 深圳市永兴元科技股份有限公司 | Method, device and system for evaluating number calling service in government affair hall and storage medium |
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| FR2858698A1 (en) * | 2003-08-04 | 2005-02-11 | France Telecom | Persons order of passage reservation method for e.g. butcher shop of superstore, involves activating mobile telephone using trusted third party when number of order of passage indicates time of arrival of imminent service |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110135610A (en) * | 2019-05-28 | 2019-08-16 | 广东金赋科技股份有限公司 | Unification pond management system |
| CN110443940A (en) * | 2019-07-30 | 2019-11-12 | 广州怡禄电讯科技有限公司 | A kind of receiving hall dispatching method based on voice broadcast |
| CN110570575A (en) * | 2019-09-12 | 2019-12-13 | 广州南翼信息科技有限公司 | Online queuing and calling system |
| CN111160591A (en) * | 2019-12-31 | 2020-05-15 | 重庆和贯科技有限公司 | Government affair information management method |
| CN111553829A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Offline site evaluation system based on government affair service one-window comprehensive acceptance |
| CN112133013A (en) * | 2020-09-24 | 2020-12-25 | 赵中亮 | Intelligent number-taking terminal system |
| CN112184157A (en) * | 2020-09-24 | 2021-01-05 | 杨雪金 | User terminal system for intelligent government affair platform |
| CN113034776A (en) * | 2021-02-22 | 2021-06-25 | 武汉百智诚远科技有限公司 | Centralized control equipment and dynamic distribution intelligent command scheduling system and method |
| CN115985009A (en) * | 2022-08-09 | 2023-04-18 | 杭州雅格新创科技有限公司 | Intelligent network hall system, application method, medium and electronic equipment |
| CN117744955A (en) * | 2024-02-20 | 2024-03-22 | 深圳市永兴元科技股份有限公司 | Management method, device and system for calling number in government affair hall and storage medium |
| CN117745107A (en) * | 2024-02-20 | 2024-03-22 | 深圳市永兴元科技股份有限公司 | Method, device and system for evaluating number calling service in government affair hall and storage medium |
| CN117744955B (en) * | 2024-02-20 | 2024-05-31 | 深圳市永兴元科技股份有限公司 | Management method, device and system for calling number in government affair hall and storage medium |
| CN117745107B (en) * | 2024-02-20 | 2024-06-04 | 深圳市永兴元科技股份有限公司 | Method, device and system for evaluating number calling service in government affair hall and storage medium |
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| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
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Application publication date: 20180216 |