CN201622631U - Queuing and number calling system - Google Patents
Queuing and number calling system Download PDFInfo
- Publication number
- CN201622631U CN201622631U CN2009201933316U CN200920193331U CN201622631U CN 201622631 U CN201622631 U CN 201622631U CN 2009201933316 U CN2009201933316 U CN 2009201933316U CN 200920193331 U CN200920193331 U CN 200920193331U CN 201622631 U CN201622631 U CN 201622631U
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- digital assistant
- pda
- embedded controller
- service terminal
- display screen
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Abstract
The utility model discloses a queuing and number calling system, which comprises a movable personal digital assistant (PDA) device, a wireless router, an embedded controller, a display screen and a service terminal. The personal digital assistant (PDA) device exchanges information with the embedded controller through the wireless router, chooses business type and manages seat queuing dynamically. The embedded controller is connected with the display screen and the service terminal. The utility model adopts the movable personal digital assistant (PDA) device to carry out seat arrangement dynamic control through a wireless network, which saves hardware device and facilitates operation.
Description
Technical field
The utility model relates to a kind of seat and arranges dispatching system, relates in particular to a kind of Zero queuing system of dynamically controlling by wireless network.
Background technology
Existing hotel Zero queuing system mainly is made up of the main frame of calling out the numbers, calling set, window display screen.Each assembly of system all need distribute and run on the TCP/IP network environment, and all softwares must run on the Windows series platform.Calling set and window display screen provide service by RS232C serial ports network by call controller.Calling set is realized transmitting with the request of TCP/IP network by Call Agent end software.The main frame of calling out the numbers adopts touch-sensitive display to show the dining table classification usually, as 6 people's tables, 8 people's tables etc.The client ranks after touching the dining table classification on the number calling machine.Number calling machine is taken a seat by window display screen and verbal announcement client and is had dinner.
Existing hotel Zero queuing system is owing to calling out the numbers various hardware such as main frame, touch-screen, and the whole system cost price is higher; The main frame of calling out the numbers in addition can't be carried, and can only be positioned over fixing place, can only arrive number calling machine next door when calling out the numbers by the touch screen operation main frame of calling out the numbers, inconvenient operation is flexible like this, need place the main frame of calling out the numbers in fixing place, the customer manager must go to the hands-operation of calling out the numbers, and workload is big.
Summary of the invention
The utility model embodiment provides a kind of Zero queuing system, adopts movably individual digital assistant (PDA) equipment to carry out the seat arrangement by wireless network and dynamically controls, and has not only saved hardware device, also can convenient, flexiblely operate.
The utility model embodiment provides a kind of Zero queuing system, comprise movably individual digital assistant (PDA) equipment, wireless router, embedded controller, display screen and service terminal, described individual digital assistant (PDA) equipment carries out class of business selection and seat queuing dynamic management by described wireless router and described embedded controller interactive information; Described embedded controller is connected with service terminal with display screen.
Further, described individual digital assistant (PDA) equipment according to wait client's sequencing, the demand of having dinner and idle seat situation, automatically calculate and arrange the seat, by described wireless router and described embedded controller interactive information, on display screen, show the queuing result that calls out the numbers, and go which dining table to have dinner by service terminal prompting client.
Further, described service terminal comprises and is used for the speaker device that the broadcast announcement client has dinner and is used to print the printer of seat queue number of having dinner.
The Zero queuing system that adopts the utility model to provide has following advantage:
1, the professional calculating of custom queueing rule of having dinner calculated on PDA fully, do not rely on PC, and accomplishes removable flexible control by means of wireless network.
2, the existing powerful extensibility of system has good practicability again.Employing is based on the small-sized memory technology of sqllite technology, supports the flexible derivation of the multiple mode of data, can be seamless integrated with third party system such as customer relation management.
3, system reliability height, security is higher, is not infected by the virus.Be that PDA or embedded controller all are based on the embedded technology realization, be not infected by the virus.The communications protocol of PDA and embedded controller adopts the mode based on CRC check, has improved the reliability of system.
Description of drawings
Fig. 1 is a kind of Zero queuing system structural representation that the utility model embodiment provides;
Fig. 2 is system realizes the wireless number of getting process by PDA equipment a synoptic diagram;
Fig. 3 is that system passes through the synoptic diagram that PDA equipment is realized wireless catchword process.
Embodiment
For making the purpose of this utility model, technical scheme and advantage clearer, the utility model is described in further detail below in conjunction with accompanying drawing.
As shown in Figure 1, the utility model embodiment provides a kind of Zero queuing system, comprise movably individual digital assistant (PDA) equipment, wireless router, embedded controller, display screen and service terminal, described individual digital assistant (PDA) equipment carries out class of business selection and seat queuing dynamic management by described wireless router and described embedded controller interactive information; Described embedded controller is connected with service terminal with display screen.
Described Zero queuing system flexible and convenient operation, the customer manager of hotel holds individual digital assistant (PDA) equipment and walks about in the different places in hotel and frequently control, and has the function that can call out whenever and wherever possible.Described individual digital assistant (PDA) equipment according to wait client's sequencing, the demand of having dinner and idle seat situation, automatically calculate and arrange the seat, by described wireless router and described embedded controller interactive information, on display screen, show the queuing result that calls out the numbers, and go which dining table to have dinner by service terminal prompting client.Described service terminal comprises and is used for the speaker device that the broadcast announcement client has dinner and is used to print the printer of seat queue number of having dinner.
As shown in Figure 2, system realizes the wireless number of getting function by individual digital assistant (PDA) equipment.
Business rule according to setting comprises First Come First Served, priority etc., and the number of getting of ranking goes out a queuing draft bank in printer, show information such as the number that waits.The customer manager chooses class of business on PDA, as 6 people's tables, click the number of getting, and then system lines up automatically and draws a bill.
As shown in Figure 3, system realizes wireless catchword function by individual digital assistant (PDA) equipment.
When dining table was idle, the customer manager wailed operation as required on PDA, and system plays the voice suggestion client automatically and has dinner to dining table, and showed the catchword result on display screen.
Described Zero queuing system is based on the mode of WiFi wireless network, realizes wailing on described individual digital assistant (PDA) equipment and the operation of the number of getting, and cooperates described embedded controller, dynamically controls hotel's seat queuing process of having dinner.
Described individual digital assistant (PDA) equipment adopts the small-sized memory technology based on the sqllite technology, supports exporting to flexibly in the server of the multiple mode of data, and is seamless integrated with the customer relation management terminal device.Communications protocol between described individual digital assistant (PDA) equipment and the embedded controller adopts the mode based on CRC check, increases its security of system.
Adopt Zero queuing system of the present utility model, the professional calculating of the custom queueing rule of having dinner calculated on PDA fully, do not rely on PC, and accomplish removable flexible control by means of wireless network, compare with conventional solution, the utility model is saved PC, fully calculating is positioned on the PDA.The existing powerful extensibility of system has good practicability again.Employing is based on the small-sized memory technology of sqllite technology, supports the flexible derivation of the multiple mode of data, can be seamless integrated with third party system such as customer relation management.The system reliability height, security is higher, is not infected by the virus.Be that PDA or embedded controller all are based on the embedded technology realization, be not infected by the virus.The communications protocol of PDA and embedded controller adopts the mode based on CRC check, has improved the reliability of system.
The above is a preferred implementation of the present utility model; certainly can not limit the interest field of the utility model with this; should be understood that; for those skilled in the art; under the prerequisite that does not break away from the utility model principle; can also make some improvement and change, these improvement and change also are considered as protection domain of the present utility model.
Claims (4)
1. Zero queuing system, it is characterized in that, comprise movably individual digital assistant equipment, wireless router, embedded controller, display screen and service terminal, described individual digital assistant equipment is by described wireless router and described embedded controller interactive information, and described embedded controller is connected with service terminal with display screen.
2. Zero queuing system according to claim 1 is characterized in that, described service terminal comprises and is used for the speaker device that the broadcast announcement client has dinner and is used to print the printer of seat queue number of having dinner.
3. Zero queuing system according to claim 1 is characterized in that, described Zero queuing system adopts the WiFi wireless network.
4. Zero queuing system according to claim 1 is characterized in that, described individual digital assistant equipment is connected with server, by the small-sized memory technology based on the sqllite technology data is exported in the server.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009201933316U CN201622631U (en) | 2009-08-25 | 2009-08-25 | Queuing and number calling system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009201933316U CN201622631U (en) | 2009-08-25 | 2009-08-25 | Queuing and number calling system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN201622631U true CN201622631U (en) | 2010-11-03 |
Family
ID=43026090
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2009201933316U Expired - Fee Related CN201622631U (en) | 2009-08-25 | 2009-08-25 | Queuing and number calling system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN201622631U (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102568070A (en) * | 2010-12-08 | 2012-07-11 | 三星电子（中国）研发中心 | System, method and device for implementing numbering service of mobile terminal |
| CN104504799A (en) * | 2014-12-18 | 2015-04-08 | 张慧燕 | Queuing and calling system |
| CN113554795A (en) * | 2021-07-22 | 2021-10-26 | 中国工商银行股份有限公司 | Intelligent queuing method, device and system for business handling hall |
-
2009
- 2009-08-25 CN CN2009201933316U patent/CN201622631U/en not_active Expired - Fee Related
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102568070A (en) * | 2010-12-08 | 2012-07-11 | 三星电子（中国）研发中心 | System, method and device for implementing numbering service of mobile terminal |
| CN104504799A (en) * | 2014-12-18 | 2015-04-08 | 张慧燕 | Queuing and calling system |
| CN113554795A (en) * | 2021-07-22 | 2021-10-26 | 中国工商银行股份有限公司 | Intelligent queuing method, device and system for business handling hall |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20101103 Termination date: 20150825 |
|
| EXPY | Termination of patent right or utility model |